1
25
95
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Omeka Image File
The metadata element set that was included in the `files_images` table in previous versions of Omeka. These elements are common to all image files.
Bit Depth
8
Channels
1
Height
1000
Width
714
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Dean Richard M. McDowell (SOM, 1974-1991) in front of bookshelf, 1970s
Subject
The topic of the resource
Suffolk University--School of Management
Universities and colleges--Faculty
Portraits
McDowell, Richard M.
Creator
An entity primarily responsible for making the resource
Albertson, Jeff
Source
A related resource from which the described resource is derived
Series SUJ/004.05 Special Materials: Photographs: People/Administration & Faculty, Box 8
Suffolk University Records
Date
A point or period of time associated with an event in the lifecycle of the resource
1970s
Rights
Information about rights held in and over the resource
Copyright Jeff Albertson. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.
Format
The file format, physical medium, or dimensions of the resource
JPG
Type
The nature or genre of the resource
Still image
Photographs
Identifier
An unambiguous reference to the resource within a given context
SU-0043
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
tgn:7013445
Faculty
Sawyer Business School
Suffolk University
-
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Omeka Image File
The metadata element set that was included in the `files_images` table in previous versions of Omeka. These elements are common to all image files.
Bit Depth
8
Channels
3
Height
1000
Width
806
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
US Senator Edward M. Kennedy and Dean Richard McDowell at a School of Management (SBS) Development of Public Managers event
Subject
The topic of the resource
Suffolk University--School of Management
Events
Kennedy, Edward M. (Edward Moore), 1932-2009
McDowell, Richard M.
College Administrators
Universities and colleges--Faculty
Creator
An entity primarily responsible for making the resource
Duette Photographers
Source
A related resource from which the described resource is derived
Series SUJ-004.04 Special Materials: Photographs: Events, Box 22
Suffolk University Records
Date
A point or period of time associated with an event in the lifecycle of the resource
14 May 1975
Rights
Information about rights held in and over the resource
Copyright Duette Photographers. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.
Format
The file format, physical medium, or dimensions of the resource
JPG
Type
The nature or genre of the resource
Still image
Photographs
Identifier
An unambiguous reference to the resource within a given context
SU-0216
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
tgn:7013445
Administrators
Events
Faculty
Sawyer Business School
Suffolk University
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Omeka Image File
The metadata element set that was included in the `files_images` table in previous versions of Omeka. These elements are common to all image files.
Bit Depth
8
Channels
3
Height
808
Width
1000
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
President Dennis C. Haley and others at a Suffolk University's College of Business Administration Advisory Council meeting
Subject
The topic of the resource
Suffolk University--School of Management
Meetings
Haley, Dennis C.
College presidents
Creator
An entity primarily responsible for making the resource
Duette Photographers
Source
A related resource from which the described resource is derived
Series SUJ-004.05 Special Materials: Photographs: People-Administration & Faculty, Box 3
Suffolk University Records
Date
A point or period of time associated with an event in the lifecycle of the resource
1961
Rights
Information about rights held in and over the resource
Copyright Duette Photographers. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
<p>Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.</p>
Format
The file format, physical medium, or dimensions of the resource
JPG
Type
The nature or genre of the resource
Still image
Photographs
Identifier
An unambiguous reference to the resource within a given context
SU-1168
Events
Sawyer Business School
Suffolk Presidents
Suffolk University
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Omeka Image File
The metadata element set that was included in the `files_images` table in previous versions of Omeka. These elements are common to all image files.
Bit Depth
8
Channels
3
Height
788
Width
1000
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Lobby of Suffolk University's Sawyer Building (8 Ashburton Place)
Subject
The topic of the resource
Suffolk University--School of Management
Educational facilities
College buildings
Creator
An entity primarily responsible for making the resource
Gillooly, John
Source
A related resource from which the described resource is derived
Series SUJ-004.03 Special Materials: Photographs: Buildings and Places, Box 12
Suffolk University Records
Date
A point or period of time associated with an event in the lifecycle of the resource
1981
Rights
Information about rights held in and over the resource
Copyright John Gillooly. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.
Format
The file format, physical medium, or dimensions of the resource
JPG
Type
The nature or genre of the resource
Still image
Photographs
Identifier
An unambiguous reference to the resource within a given context
SU-0687
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
tgn:7013445
Sawyer Business School
Suffolk Campus
Suffolk University
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Omeka Image File
The metadata element set that was included in the `files_images` table in previous versions of Omeka. These elements are common to all image files.
Bit Depth
8
Channels
1
Height
717
Width
1000
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Professor David Pfeiffer and Barbara Pfeiffer
Subject
The topic of the resource
Suffolk University--School of Management
Universities and colleges--Faculty
Portraits
Pfeiffer, David (David Graham), 1934-
Creator
An entity primarily responsible for making the resource
Gillooly, John
Source
A related resource from which the described resource is derived
Series SUJ-004.05 Special Materials: Photographs: People-Administration & Faculty, Box 9
Suffolk University Records
Date
A point or period of time associated with an event in the lifecycle of the resource
1979
Rights
Information about rights held in and over the resource
Copyright John Gillooly. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
<p>Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.</p>
Format
The file format, physical medium, or dimensions of the resource
JPG
Type
The nature or genre of the resource
Still image
Photographs
Identifier
An unambiguous reference to the resource within a given context
SU-1147
Faculty
Sawyer Business School
Suffolk University
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Omeka Image File
The metadata element set that was included in the `files_images` table in previous versions of Omeka. These elements are common to all image files.
Bit Depth
8
Channels
3
Height
1000
Width
703
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Professor Robert C. Waehler
Subject
The topic of the resource
Suffolk University--School of Management
Universities and colleges--Faculty
Portraits
Waehler, Robert C.
Creator
An entity primarily responsible for making the resource
Gillooly, John
Source
A related resource from which the described resource is derived
Series SUJ-004.05 Special Materials: Photographs: People-Administration & Faculty, Box 13
Suffolk University Records
Date
A point or period of time associated with an event in the lifecycle of the resource
4 September 1990
Rights
Information about rights held in and over the resource
Copyright John Gillooly. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
<p>Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.</p>
Format
The file format, physical medium, or dimensions of the resource
JPG
Type
The nature or genre of the resource
Still image
Photographs
Identifier
An unambiguous reference to the resource within a given context
SU-1155
Faculty
Sawyer Business School
Suffolk University
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Omeka Image File
The metadata element set that was included in the `files_images` table in previous versions of Omeka. These elements are common to all image files.
Bit Depth
8
Channels
3
Height
1000
Width
797
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Attendees at a Sawyer Business School event
Subject
The topic of the resource
Suffolk University--School of Management
Events
McDowell, Richard M.
Universities and colleges--Faculty
Description
An account of the resource
Pictured: Dean Richard McDowell (SBS) is seated
Creator
An entity primarily responsible for making the resource
Gillooly, John
Source
A related resource from which the described resource is derived
Series SUJ-004.04 Special Materials: Photographs: Events, Box 32
Suffolk University Records
Date
A point or period of time associated with an event in the lifecycle of the resource
circa 1980s
Rights
Information about rights held in and over the resource
Copyright John Gillooly. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
<p>Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.</p>
Format
The file format, physical medium, or dimensions of the resource
JPG
Type
The nature or genre of the resource
Still image
Photographs
Identifier
An unambiguous reference to the resource within a given context
SU-1159
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
tgn:7013445
Events
Faculty
Lectures
Sawyer Business School
Suffolk University
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Omeka Image File
The metadata element set that was included in the `files_images` table in previous versions of Omeka. These elements are common to all image files.
Bit Depth
8
Channels
3
Height
809
Width
1000
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
A panel discussion at Sawyer Business School
Subject
The topic of the resource
Suffolk University--School of Management
Events
Creator
An entity primarily responsible for making the resource
Gillooly, John
Source
A related resource from which the described resource is derived
Series SUJ-004.04 Special Materials: Photographs: Events, Box 32
Suffolk University Records
Date
A point or period of time associated with an event in the lifecycle of the resource
circa 1980s
Rights
Information about rights held in and over the resource
Copyright John Gillooly. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
<p>Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.</p>
Format
The file format, physical medium, or dimensions of the resource
JPG
Type
The nature or genre of the resource
Still image
Photographs
Identifier
An unambiguous reference to the resource within a given context
SU-1160
Events
Lectures
Sawyer Business School
Suffolk University
-
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Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Identifier
An unambiguous reference to the resource within a given context
SU-0946
Title
A name given to the resource
Suffolk University Professor Warren Briggs (SBS)
Date
A point or period of time associated with an event in the lifecycle of the resource
1983
Source
A related resource from which the described resource is derived
Series SUJ-004.05 Special Materials: Photographs: People-Administration & Faculty, Box 1
Suffolk University Records
Creator
An entity primarily responsible for making the resource
Gillooly, John
Type
The nature or genre of the resource
Still image
Photographs
Format
The file format, physical medium, or dimensions of the resource
JPG
Subject
The topic of the resource
Suffolk University--School of Management
Portraits
Universities and colleges--Faculty
Briggs, Warren G.
Rights
Information about rights held in and over the resource
Copyright John Gillooly. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.
Faculty
Sawyer Business School
Suffolk University
-
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Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Identifier
An unambiguous reference to the resource within a given context
SU-1664
Title
A name given to the resource
Exterior of Suffolk University's Sawyer Building (8 Ashburton Place)
Date
A point or period of time associated with an event in the lifecycle of the resource
1970-1979
Source
A related resource from which the described resource is derived
Suffolk University Records
Series SUJ-004.03 Special Materials: Photographs: Buildings and Places, Box 8
Creator
An entity primarily responsible for making the resource
Gillooly, John
Type
The nature or genre of the resource
Still image
Photographs
Format
The file format, physical medium, or dimensions of the resource
JPG
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
tgn:7013445
Subject
The topic of the resource
Educational facilities
College buildings
Suffolk University--School of Management
Rights
Information about rights held in and over the resource
Copyright is retained by the creators of items in this collection, or their descendants, as stipulated by United States copyright law. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
<p>Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.</p>
Suffolk Campus
Suffolk University
-
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Omeka Image File
The metadata element set that was included in the `files_images` table in previous versions of Omeka. These elements are common to all image files.
Bit Depth
8
Channels
1
Height
1000
Width
812
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Exterior of the Sawyer Building (8 Ashburton Place)
Subject
The topic of the resource
Suffolk University--School of Management
Educational facilities
College buildings
Creator
An entity primarily responsible for making the resource
Herwig, Ellis
Source
A related resource from which the described resource is derived
Series SUJ-004.03 Special Materials: Photographs: Buildings and Places, Box 12
Suffolk University Records
Date
A point or period of time associated with an event in the lifecycle of the resource
1982
Rights
Information about rights held in and over the resource
Copyright Ellis Herwig. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.
Format
The file format, physical medium, or dimensions of the resource
JPG
Type
The nature or genre of the resource
Still image
Photographs
Identifier
An unambiguous reference to the resource within a given context
SU-0414
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
tgn:7013445
Sawyer Business School
Suffolk Campus
Suffolk University
-
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Omeka Image File
The metadata element set that was included in the `files_images` table in previous versions of Omeka. These elements are common to all image files.
Bit Depth
8
Channels
3
Height
1000
Width
801
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Exterior of Suffolk University's Sawyer Building (8 Ashburton Place)
Subject
The topic of the resource
Suffolk University--School of Management
Educational facilities
College buildings
Creator
An entity primarily responsible for making the resource
Herwig, Ellis
Source
A related resource from which the described resource is derived
Series SUJ-004.03 Special Materials: Photographs: Buildings and Places, Box 12
Suffolk University Records
Date
A point or period of time associated with an event in the lifecycle of the resource
1982
Rights
Information about rights held in and over the resource
Copyright Ellis Herwig. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.
Format
The file format, physical medium, or dimensions of the resource
JPG
Type
The nature or genre of the resource
Still image
Photographs
Identifier
An unambiguous reference to the resource within a given context
SU-0690
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
tgn:7013445
Sawyer Business School
Suffolk Campus
Suffolk University
-
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Omeka Image File
The metadata element set that was included in the `files_images` table in previous versions of Omeka. These elements are common to all image files.
Bit Depth
8
Channels
3
Height
1000
Width
800
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Exterior of Suffolk University's Sawyer Building (8 Ashburton Place)
Subject
The topic of the resource
Suffolk University--School of Management
Educational facilities
College buildings
Creator
An entity primarily responsible for making the resource
Herwig, Ellis
Source
A related resource from which the described resource is derived
Series SUJ-004.03 Special Materials: Photographs: Buildings and Places, Box 12
Suffolk University Records
Date
A point or period of time associated with an event in the lifecycle of the resource
1982
Rights
Information about rights held in and over the resource
Copyright Ellis Herwig. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.
Format
The file format, physical medium, or dimensions of the resource
JPG
Type
The nature or genre of the resource
Still image
Photographs
Identifier
An unambiguous reference to the resource within a given context
SU-0691
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
tgn:7013445
Sawyer Business School
Suffolk Campus
Suffolk University
-
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Omeka Image File
The metadata element set that was included in the `files_images` table in previous versions of Omeka. These elements are common to all image files.
Bit Depth
8
Channels
3
Height
811
Width
1000
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
A Suffolk University "Career Building - A New Flexibility" conference sponsored by the Graduate School of Administration
Subject
The topic of the resource
Suffolk University--School of Management
Events
Fulham, Thomas A.
College presidents
Description
An account of the resource
Pictured left to right: Secretary of State Paul H. Guzzi, Dean Richard McDowell, and President Thomas A. Fulham (1970-1980)
Creator
An entity primarily responsible for making the resource
Pictures Co.
Source
A related resource from which the described resource is derived
Series SUJ-004.04 Special Materials: Photographs: Events, Box 24
Suffolk University Records
Date
A point or period of time associated with an event in the lifecycle of the resource
12 March 1976
Rights
Information about rights held in and over the resource
Copyright Pictures Co. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
<p>Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.</p>
Format
The file format, physical medium, or dimensions of the resource
JPG
Type
The nature or genre of the resource
Still image
Photographs
Identifier
An unambiguous reference to the resource within a given context
SU-1150
Events
Sawyer Business School
Suffolk Presidents
Suffolk University
-
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Omeka Image File
The metadata element set that was included in the `files_images` table in previous versions of Omeka. These elements are common to all image files.
Bit Depth
8
Channels
1
Height
1000
Width
660
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
Still Image
A static visual representation. Examples of still images are: paintings, drawings, graphic designs, plans and maps. Recommended best practice is to assign the type "text" to images of textual materials.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Suffolk University Dean Richard M. McDowell (SOM, 1974-1991), seated with downtown Boston in background
Subject
The topic of the resource
Suffolk University--School of Management
Universities and colleges--Faculty
Portraits
McDowell, Richard M.
Creator
An entity primarily responsible for making the resource
Siteman, Frank
Source
A related resource from which the described resource is derived
Series SUJ/004.05 Special Materials: Photographs: People/Administration & Faculty, Box 8
Suffolk University Records
Date
A point or period of time associated with an event in the lifecycle of the resource
undated
Rights
Information about rights held in and over the resource
Copyright Frank Siteman. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
A related resource
Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.
Format
The file format, physical medium, or dimensions of the resource
JPG
Type
The nature or genre of the resource
Still image
Photographs
Identifier
An unambiguous reference to the resource within a given context
SU-0041
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
tgn:7013445
Faculty
Sawyer Business School
Suffolk University
-
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Suffolk
A Maga zine for A lumni and Friends of the Saw yer Business School | Summer 2006
BUSINESS
Three
Entrepreneurial
Tales of Tests,
Trials, and
Triumphs
�from the
MESSAGE DEAN
Suffolk
BUSINESS
Summer 2006
William J. O’Neill, Jr.
Dean
Paula Prifti Weafer
Director, Alumni Relations
Theresa M. Malionek,
BSBA ’89, MA ’94
Director, Communications
and Special Events
Kim Gelsomini
Copy Editor
Writers
Jennifer Becker
Gregory Bergman
Maggie Bucholt
Kathleen Peets
Leah Ritchie, MA ’94
Photography
Marc Alvarez
John Gillooly
Justin Knight
Ken Martin
Szymon Tolak
Design
First Light Design
E
ntrepreneurship is the backbone of the US economy. In
this edition of the Suffolk Business Alumni Magazine,
we focus on several relevant issues pertaining to
entrepreneurship: franchising, leadership succession in family
business, and global entrepreneurship. In this issue, you will
learn how to transfer the entrepreneurial spirit into your
organization and will learn about the resources offered through
Suffolk’s new Center for Entrepreneurial Studies.
The 2005-2006 year has been a dynamic year of growth for the
Business School and University. Last year the Business School
embarked on the redesign of its web site and will launch a new
site over the summer. We have also officially changed the name
of the Sawyer School of Management to the Sawyer Business
School and reveal our new logo with this issue.
Lastly, 2006-2007 marks the 100th year anniversary of the
founding of Suffolk University. I hope to see you all at the
Centennial Birthday Celebration on September 21, 2006 or
at other events held during this special time for Suffolk. Visit
www.suffolk.edu/centennial or call 1.866.882.2006 for a
complete list of Centennial Events.
Best Wishes,
William J. O’Neill, Jr., Dean
�TABLE of CONTENTS
20
2
News from the
Business School
10 Faculty Updates
14
Three Entrepreneurial Tales of Tests,
Trials, and Triumphs
By Gregory Bergman
What are the challenges entrepreneurs face competing in
a global economy? Greg Bergman interviews RJ Valentine,
BA ’69, CEO, The MBA Group; Spiros Tourkakis, MBA
’83, Vice President, East Coast Seafood and Linda Samuels,
EMBA ’94 about their experiences launching their businesses.
18
Adventures in Entrepreneurship
By Leah Ritchie, MA ’94
What are Suffolk’s entrepreneurial assets? Read about
Suffolk’s new Center for Entrepreneurial Studies and
academic programming.
20
Managing the Succession Process
in a Family Business
By Alberto Zanzi, PhD, Professor of Management
Fact or Fiction: Family businesses continue generation
after generation or is there a time limit on their success?
Professor Zanzi examines this issue; sharing from his
own personal experiences
22
Franchising 101: Practical Advice for
Buying into the Entrepreneurial Dream
By Maggie Bucholt
Before you take the plunge purchasing a franchise or deciding
to franchise your own business, you must read the advice in
this article from two of Suffolk’s franchising experts.
24
The Champions of Change
By Maggie Bucholt
Your company’s future may very well depend upon the
information you receive from Robert DeFillippi and Colette
Dumas, Professors and Co-Directors of the Center for
Innovation and Change Leadership.
26
Sawyer Business Alumni Connections
By Paula Prifti Weafer, Alumni Director,
Sawyer Business School,
• Message from the Director • Alumni Board of Directors
• Alumni Events Round Up
30 Alumni Profiles
30 Classnotes
We’ve changed the
look of your Alumni
Magazine.
DO YOU LIKE IT?
What topics you would like
to see covered?
Send your feedback to:
Teri Malionek, Editor-in-Chief,
Suffolk Business Alumni Magazine and
Director of Communications
617.573.8631 or tmalione@suffolk.edu
37 Donor Profile
9
�NEWS
A New Name, A New Logo, A New Web Site, And
A NEW BEGINNING for the Business School
The entire University has engaged the services of Lapham Miller to help it develop a consistent look among the Law
School, Business School and College of Arts and Sciences in messaging, logos and color. This new look will be released
when the new web site launches over the summer.
1. Career Preparation(LINK):
Leadership: The Business School produces leaders—
men and women who can frame a compelling
vision, communicate it effectively, devise a plan to
achieve it, and inspire others to implement that plan
successfully.
Innovation: In today’s business environment,
change is constant, rapid, and relentless. Only those
who anticipate and embrace it will succeed. The
Business School instills in students the desire and
ability to be change agents within organizations and
industries and to manage new and emerging realities
effectively.
Networking: It is widely acknowledged that, in
business, substantive progress and decisions are
made in the “informal network,” both internal
and external to the organization. The Business
School helps students understand the nuances of
organizational dynamics, find mentors, and build
the trusted relationships to shape solutions and
achieve results.
Knowledge: The Sawyer Business School provides
the foundational lessons and understanding—in
accounting, finance, global business, marketing,
strategic management, and many other key
subjects—that are crucial to success in business.
w w w.suffolk.edu/busin
ess
2. Individual Course of Study:
Through electives, students can personalize their courses of study to meet their
individual academic interests and career goals. Working closely with their own dedicated
academic advisors, students can design their educational experience, choosing from an
extensive array of elective courses and internships, as well as unique offerings such as the
MBA EDGE professional development program and one-week global travel seminars.
3. Real-World Experiences: “Learn by Night—Practice by Day”
Business School faculty combine academic expertise with private-sector realities.
2
Suffolk Business Alumni Magazine ~ Summer 2006
�Summer 2006 ~ Suffolk Business Alumni Magazine
3
�NEWS
2nd Menino Scholarship Awarded
Thomas Tinlin, Acting
Commissioner of the Traffic
and Parking Department
for the City of Boston was
honored earlier this year as the
second recipient of the Menino
Scholarship. The Menino
Scholarship was established
in 2004 and is awarded
annually to an academically
qualified city employee who has
demonstrated the potential for
advancement and leadership in
city government.
From left to right: Dean O’Neill, Mayor of the City of Boston Thomas M. Menino, Thomas Tinlin, Suffolk President
David Sargent, Professor Doug Snow, Provost Meservey and John Nucci, Suffolk’s Vice President of Government and
Community Affairs.
Administrative Changes in
the Dean’s Office
Richard Torrisi stepped down as Associate Dean/Dean of
Graduate Programs on June 30th. Rich will spend the 2006-2007
academic year on sabbatical having been awarded a Fulbright
Scholar grant for fall ’06. ( see article on page 13)
Susan C. Atherton stepped down as Associate Dean, Faculty
and Undergraduate Affairs effective June 30th. She joined the
Business Law and Ethics department on July 1 as a tenure-track
Associate Professor. Susan earned her JD from Suffolk Law School
and currently teaches part-time in the Business Law department.
Shahriar Khaksari will continue in his role as Associate
Dean/Dean of International Business Programs for the Sawyer
Business School.
Susan and Rich joined Suffolk in 1993. Under their leadership
the Business School experienced tremendous growth in its
undergraduate and graduate programs and faculty.
On July 1st, Professor of Accounting, Morris McInnes
became Associate Dean for Academic Affairs. Morris will be
responsible for overseeing academic and faculty issues related to
our undergraduate and graduate programs.
Morris is an expert in corporate financial management and
budgetary control systems in large corporate organizations. His
research has been published in several academic and professional
journals and he has lectured and consulted on corporate financial
strategy and control in Asia, Europe, and the United States.
Morris has held positions as a financial executive in industry
and has been a member of the boards of several companies in
Britain, the United States and elsewhere. His executive experience
includes CFO of a London Stock Exchange company, buying and
selling companies, and raising capital in the London, New York,
4
Suffolk Business Alumni Magazine ~ Summer 2006
and Middle East financial markets. He is a past president of the
Boston Chapter and is still active in the activities of Financial
Executives International, the preeminent professional association
for corporate finance in the United States and around the world.
Also effective July 1st, Professor of Accounting, Ruth
Ann McEwen became Associate Dean for Accreditation and
Administration. In this capacity, Ruth Ann will oversee the
planning processes for the Business School’s accreditation of
AACSB, NASPAA and CAHME. She will also develop and
implement an assessment plans for the Business School’s academic
programs.
Ruth Ann is an expert in financial disclosure and the affects of
accounting information on capital markets. Ruth Ann is currently
serving on a special task force of the Financial Accounting
Standards Board (FASB) that is reviewing reporting rules in the
area of debt, equity, earning-per-share, and interim reporting.
McEwen also served as Director of Accreditation and
Assessment for the Accounting department and along with Jim
Angelini, directed the Accounting department’s successful bid
for separate accreditation from AACSB International in 2001.
Of the 527 member institutions who hold AACSB business
accreditation, only 168 have additional specialized accreditation
for their accounting programs. Suffolk’s Accounting department
is one of three departments in Massachusetts who also hold
separate accreditation by AACSB International and the MS in
Taxation program is the only tax program to have earned separate
AACSB International accreditation.
�NEWS
Meet Your New Representative
to Suffolk’s Board of Trustees:
Peter Hunter, BSBA ’82, JD ’92
Peter is a founding partner and managing director of Axia
Partners, a private equity firm focused on investments of industrial
and laboratory device, instrumentation, and automation companies. He is a highly successful executive who has held several
senior management positions, including: CEO and Director of
Innovative Microplate, Inc.; CEO and Chairman of Inspectron
Corporation, a factory automation company; and Executive Vice
President and COO/CFO of Data Instruments, Inc.
Peter began his professional career as a CPA with the Boston office
of the international accounting and consulting firm of Deloitte &
Touche. He served on the Board of Directors of Advanced Pressure
Technologies, LLC, All Sensors France, Export, Inc., Hydroid,
LLC, and the Greater Boston Manufacturing Partnership. He has
been a guest lecturer at several universities and venues including
Boston University, Suffolk University Law School, The American
Electronics Association, and the MIT Enterprise Forum.
Peter earned his BSBA from the Suffolk University (magna
cum laude) and his JD from Suffolk University (cum laude).
He resides in Concord, MA with his wife Elizabeth and two
daughters, Libby and Sally.
Chinese Business
Executives
Visit Suffolk
The Sawyer Business School hosted a group of 48
visiting Executive MBA students and faculty from
Lingnan University (part of Zhongshan University),
Gangzhou, China on October 6, 2005. The Executive
MBA program at Lingnan University is among the
oldest and best established programs of international
business studies in China. Organized by Professor
Denis Lee, the visit at Suffolk included lectures by
Lin Guo, Associate Professor of Finance and Ken
Hung, Assistant Professor of Information Systems and
Operations Management, as well as campus
tour of Suffolk University.
Associate Professor Lin Guo
Assistant Professor Ken Hung
Professor Denis Lee
Summer 2006 ~ Suffolk Business Alumni Magazine
5
�NEWS
Business School Events
Center for Global Business Law and
Ethics presented the Inagural
GLOBAL
Business Ethics
Luncheon Forum
The Center for Global Business Law and Ethics
held its first Global Business Ethics Luncheon
Forum on March 23.
Moderated by WGBH-TV’s Emily Rooney,
the forum attracted over 75 professionals from
the greater Boston area to the conversation
about the importance of ethics and law in the
global business community. Panelists included:
Professor Morris McInnes who discussed
corporate governance and fraud; Patrick
Jordan, EMBA ’96, COO of Newton Wellesley
Hospital who addressed the topic of business
ethics in healthcare and Paula Murphy, BSBA
’88 and Director of Massachusetts Export
Center who discussed business ethics in
international business and trade.
Save the Date: November 16, 2006 for the
Center’s Second Luncheon, contact Center
Director Mark Blodgett for more information
at: 617.573.8660.
Center for Innovation and Change Leadership
presented
LEADERSHIP,
INNOVATION, &
THE ART OF
LAUGHTER
With Dr. Sushil Bhatia on
Thursday, October 6, 2005
Approximately 50 members
of the greater Boston
Business Community- including many Suffolk
alumni, learned how to
develop innovative thinking
through meditation.
WorldBoston/
Suffolk University
Global
Leadership
Series
Ambassador Jawad
The WorldBoston/Suffolk University Global Leaderships Series hosted
Afghanistan’s Ambassador to the United States, Said Tayeb Jawad, on
Friday, March 10, 2006 for a lecture and discussion entitled “The US and
Afghanistan’s Strategic Partnership”. Over 100 people attending Ambassador
Jawad’s discussion on Afghanistan’s history, its relationship to the United
States, and the challenges that face its new leaders as they seek to establish a
nation-state following the downfall of the Taliban regime in 2002.
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Suffolk Business Alumni Magazine ~ Summer 2006
Associate Dean/Dean of International Business
Programs, Shahriar Khaksari
�Wrap Up for 2005-2006
Speaker Series 2005-2006
The International Business Programs continued its
Global MBA Speaker Series this year with the
following speakers:
NEWS
For a Complete List of
Upcoming Events
visit:www.suffolk.edu/business
sponsored by the Sawyer Business
School for 2006-2007
Hervé Sedky, Vice-President, Large Market
Travel – North America, American Express
Puneet Bhasin, Senior VP, Information Technologies, Monster Worldwide
Todd Hoskins, Senior Vice President of Marketing of RAYMARINE (a spin-off of the
Raytheon marine unit)
Annual Chinese New Year Event: A Panel Discussion on the
Cultural Aspects of
Doing Business in China
Associate Dean/Dean of International Business Programs Shahriar
Khaksari hosted the Business School’s Annual Chinese New Year
Celebration at Suffolk’s Sargent Hall. About 100 students, faculty and
alumni participated in this event that included a panel discussion on the
Cultural Aspects of Doing Business in China.
Panelist included:
Dr. Hua Jiang, President, Scanlian Science and Technology
Group, China and President and CEO, Boston Applied
Technologies Inc., Boston
John Hou, Vice-Chairman of Kangxin Medical Equipment
Company, China
Wan C. Wu, Research Scientists and Entrepreneur, China
Patrick McManus, MBA ’81, former Mayor of the City of
Lynn & Member of the Board of Director & Chairman of
the Audit Committee for China Natural Gas, Inc.
Following the panel discussion the student, faculty and
alumni enjoyed a discussion by Suffolk’s Chinese Language
instructor Suh-Jen Yang on the cultural aspects of Chinese
New Year. Attendees then enjoyed cultural dances, an
acrobat performance and learned about Chinese calligraphy
and Rice Dough Sculptures provided by the Chinese
Cultural Connection.
Summer 2006 ~ Suffolk Business Alumni Magazine
7
�NEWS
Suffolk Commencement Exercises
May 20 and 21, 2006
GRADUATE
(above) Keynote speaker Alan
Khazei, CEO of City Year with Dean
O’Neill, (above center) Graduate
Students, (above right) Student
Marshal, Lee Grever. MBA ‘06.
Bottom left Provost Meservey with
Student Speaker Maria Perez Ortiz,
MPA ‘06 and Dean O’Neill
UNDERGRADUATE
Do you want to receive
information about alumni, career
or networking events or keep
track of what your classmates
are up to?
STAY
CONNECTED
Then
to the Sawyer Business
Alumni Network
Send Address Changes to:
Paula Prifti Weafer
Director of Alumni Relations
pweafer@suffolk.edu
617.994.4231
8
Suffolk Business Alumni Magazine ~ Summer 2006
�NEWS
Suffolk Student Creates iPod Software
By: Patrick Kelley, BSBA student and Lisa Crossman, BSBA student
Sean Helmes, a sophomore entrepreneurship major, has used
his academic knowledge to create a new Party-Pod software
designed for Macintosh’s iPod + iTunes.
The Apple designers and engineers who created the iPod built it
to be much more than just a music/mp3 player. While an iPod’s
primary feature is music, it has been expanded to be a dominant
force in all media markets. Using the notes folder on an iPod,
Helmes created three innovative software products to bring the
life of the party right into the palms of people’s hands.
In recent years, iPods, have allowed Helms and other pod savvy
entrepreneurs to discover how to use the notes partition to house
software programs.
There are four programs published by Helmes Innovations.
The Party-Pod software houses over 500 bars in 90 cities around
the world and provides over 800 drink recipes. iWorkout provides
information to gym goers about exercises and workout routines
that were developed by a certified trainer of the American Council
on Exercise. All workouts are accompanied by corresponding
pictures as well as dictation about how it should be used and what
makes it effective.
Helmes’ software has been featured in magazines worldwide,
including Macworld & MacFormat Magazine and his software
has been downloaded over 10,000 times from his site which has
had over 1.5 million hits. All products can be viewed at:
www.helmesinnovations.com.
“Entrepreneurs lead by example and demonstrate their
knowledge through their dominance within their market. As
an entrepreneurship major in the software/tech sector of the
marketing, it is crucial to stay informed and educated on the latest
trends and technology. When you are in my field of business, the
textbooks haven’t been written yet and you need to respond to
the market. There are no given answers or guides. You need to
do the exploring and experimenting and make the first solution;
then you innovate.”
Student Entrepreneur
Founds Bike Rental Service
Another enterprising undergraduate student entrepreneur is
Cassie Farris. Cassie is majoring in marketing and entrepreneurship at the Sawyer Business School. Earlier this year, Cassie and
LeRoy J. Watkins, III, a graduate of Northeastern University,
launched a bike rental service called MyBike.
Farris and Watkins came up with the concept of a bike rental
service by merging the business model concepts of ZipCar and
Hertz Rent-A-Car. Both met while working together on a co-op
job. They became friends, tossed around a few ideas for businesses
and soon after MyBike was created.
MyBike is an innovative bicycle rental service. Renters pay
$19.99 a year and an additional one-time $65 fee for maintenance. The 15-speed Decathalon mountain bikes include a free
kryptonite lock with rental. A bargain you say? The founders
rely heavily on advertising to cover their costs. Each bike frame
is mounted with an ad and companies also receive a free ad on
MyBike web site.
How is business thus far? Cassie replies, “So far we have 100
members in the Metro Boston area. We originally targeted our
services to students, however, we are also finding professionals, tourists, and retired people using our services. Everyday we
reach out to make more and more contacts to grow our business.” MyBike’s mission is simple: 1) ensure customers are happy
with the service they receive, 2) ensure that customers receive
discounts from corporate sponsors, and 3) promote bike riding
safety.
To sign up for a bike, visit MyBike’s web site:
www.mybikeonline.com
Summer 2006 ~ Suffolk Business Alumni Magazine
9
�FACULTY UPDATES
New Faculty Hires for 2006
Karen Bishop
joins the Management department as an Assistant Professor. Karen previously taught at
the University of Louisville. Karen received her PhD in Organizational Behavior and
Entrepreneurship from the University of Alabama. The title of her dissertation was “Working
Smart and Working Hard: The Effects of Multitasking and Intuitive Activities on Venture
Performance.” Karen earned her MA in Psychology from the University of West Georgia and her
BS in Accounting from the University of Alabama. Karen is also a Certified Public Accountant
and Certified Internal Auditor. She has been published in the Journal of Developmental
Entrepreneurship, Journal of Organizational Behavior and Journal of Management Inquiry. Her
research has also been reported in BusinessWeek, and The Washington Post.
Nukhet Harmancioglu
Karen Bishop
joins the Marketing department as an Assistant Professor. Nukhet is currently completing her
doctoral work in marketing and international business at the Marketing and Supply Chain
Management department at Michigan State University’s Eli Broad College of Business. Nukhet
earned her MBA with honors from the Bosphorus University, Turkey and has also earned degrees from the Middle East Technical University and the Izmir American Collegiate Institute
in Turkey. She is the 2005 winner of the Product Development and Management Association
Dissertation Proposal Competition. Her research focuses on the escalating global competition
in the current business environment and how innovation is needed to remain competitive.
Benjamin Marcus
joins the Information Systems and Operations Management department as an Assistant
Professor. Benjamin earned his BSc, MSc and PhD from the University of Western Ontario in
Canada. Benjamin’s research is in the area of supply chain and pricing management. His dissertation deals with issues related to supply chain and pricing management. He has published
articles in Operations Research and IEEE Transactions on Power Systems. He has also published
three business cases through Ivey Publishing.
Nukhet Harmancioglu
Joseph Wojdak
joins the Sawyer Business School as Executive in Residence and will be teaching in both
Accounting and Management departments. He earned his PhD in Accounting and Finance
from Louisiana State University, and his MBA and BS degree in Accounting from the University
of Scranton. He has also earned his CPA. Presently, Joseph is President and COO of MadisonKIPP Corporation in Madison WI, a world leader in semi-solid die casting and manufacturer of
precision engineering aluminum die cast components for the automotive industry. He has also
held the title of President/CEO/Principal of Haskell of Pittsburgh, a manufacturer of commercial office furniture, and President/CEO of American Cabinet Corporation. Joseph is an avid
researcher and has also held teaching positions at the Pennsylvania State University, Louisiana
State University, and the University of Scranton.
Benjamin Marcus
James M. Cataldo
joins the Accounting department as an Assistant Professor. Jim earned his BA in Economics and English from Brandeis University,
his MSA from Suffolk University and his PhD in Economics from Columbia University. Jim comes to Suffolk from the Guitierrez
Companies in Burlington. He has held the position of First VP/Director of Treasury Risk Management at the Federal Home Loan
Bank of Boston and has also held teaching positions at Boston College and the University of Massachusetts.
Natalia Beliaeva
joins the Finance department as an Assistant Professor. Natalia received her master’s degree in Regional Planning and her PhD in
Finance from the University of Massachusetts. She is a member of the Honor Society of Phi Kappa Phi. Her research includes term
structure modeling, credit risk modeling, financial derivatives and asset pricing.
10
SUFFOLK BUSINESS ALUMNI MAGAZINE ~ Summer 2006
�FACULTY UPDATES
Mark Lehrer
joins the Management department as an Associate Professor. Mark earned a PhD in German
from the University of California and a PhD in Strategic Management from INSEAD. Mark
also earned a bachelor’s degree in Economics from MIT and bachelor’s degree in Humanities
and Science from MIT. Mark joins Suffolk from the University of Rhode Island where he was
an Associate Professor of Management. His research and teaching areas include: strategic management, international management of R&D and innovation and technology. Mark is widely
published and is a member of the Educator’s Advisory Board of the Wall Street Journal and author of a weekly online contribution reviewing WSJ articles that can be used in university-level
management courses
Mark Lehrer
Giana M. Eckhardt
joins the Marketing department as an Assistant Professor. Prior to joining Suffolk, Giana was an
Assistant Professor of Marketing at the Australian Graduate School of Management in Sydney,
Australia. Giana earned her PhD in Marketing from the University of Minnesota and her bachelor’s of science degree in Marketing from the University of Connecticut. She’s published, “The
Role of Consumer Agency in the Globalization Process in Emerging Markets,” in the Journal
of Macro-marketing and “Cultural Paradoxes Reflected in Brands: McDonalds in Shanghai,
China,” in the Journal of International Marketing. Giana has also co-authored several textbook
cases and her research has been profiled on Australian nationwide television, ABC radio, and
in Asia Inc. She has also consulted for the Australian Government on cultural diversity and
marketing and has been awarded numerous grants for her research.
Giana M. Eckhardt
Brendan F. Burke
joins the Public Management department as an Assistant Professor. Prior to Suffolk, he was an
Assistant Professor of Political Science at Bridgewater State College. Brendan earned his MPA,
MA, and PhD from the University of North Carolina at Chapel Hill. His undergraduate degree
is from Georgetown University. Brendan has been published in the Journal of Public Budgeting,
Accounting, and Financial Management; American Review of Public Administration and State and
Local Government Review. He has also written several chapters for books including: “Executive
Budgeting,” in the Encyclopedia of Public Administration and Public Policy.
Brendan F. Burke
Faculty Appointments,
Promotions and Tenure
Laurie
Levesque
was awarded tenure
and promoted to
Associate Professor
of Management.
She has also been
appointed as Chair
of the Management
Department.
Michael T. Lavin
has been appointed Chair of the
Public Management Department.
Alberto Zanzi
has been promoted to full
Professor of Management.
Ross Fuerman
has been appointed Chair of the
Accounting Department.
Summer 2006 ~ SUFFOLK BUSINESS ALUMNI MAGAZINE
11
�FACULTY UPDATES
Awards
Anthony Eonas was honored recently Thomas Whalen was honored
by Suffolk’s students when he was pre- recently by Suffolk’s students
sented with the Distinguished Service when he was presented with the
Award at Suffolk’s Annual Leadership Outstanding Faculty Member
Banquet.
of the Year award at the annual
Leadership Banquet.
William Mee received a Commonwealth Citation for Outstanding
Performance. This citation is one of
the highest awards for outstanding
perfor-mance bestowed from the
Commonwealth. The citation recognizes
the work William and his team and did
on the Massachusetts Rehabilitation
Commission (MRC) database.
Tom Whalen (left)
receiving award from
Dean O’Neill
Leadership Roles
POLITICAL SAVVY, AND
H T A
I
Magid Mazen was elected to serve
OW O CQUIRE T
on the Board of Directors for the
Gail Sergenian received the Outstand Organizational Behavior Teaching Journal of Management Development
ing Educator Award during the Annual Society, the first and most prominent Volume 25, No. 4
Awards Dinner for the Boston Metro- organization concerned management “Developing political intelligence for
making feasible decisions”
politan Professional Chapter of NABA.
teaching in the world.
By Susan M. Adams and
Alberto Zanzi
It is easy enough to see that the special
quality which the authors call “political
intelligence”—the ability to make
James Angelini published “The Tax Management. Robert DeFillippi also difficult decisions well and with tact—
Accounting Method Maze,” in the May attended the May 18-20 2006 EURAM is valuable for managers. But it is far
conference in Oslo, Norway and repre- harder to explain how to acquire such
2006 issue of Taxes.
sented his co-authors at a special session an ability. The authors (from Bentley
Robert DeFillippi co-authored, “HRM of the conference devoted to most prom- College and Suffolk University, both in
Massachusetts) suggest that managers
Practices in the Video Game Industry: ising books of 2006.
take four steps:
Industry or Country Contingent?” in
1) Identify the principal “power
the European Management Journal, June Alberto Zanzi co-authored, “Developholders” and their power bases.
2006 (vol. 24, number 3).
ing Political Intelligence for Making
Publications
Knowledge at Work: Creative Collaboration in the Global Economy (Blackwell
Press) co-authored by Robert DeFillippi,
Michael B. Arthur, and Valerie
Lindsay has been selected as one of the
“Most Promising Management Books
of 2006” from the 2006 International
Conference of the European Academy of
Feasible Decisions,” in the Journal of
Management Development, vol. 25, No.
4, April 2006.
2) Assess the power holders’ positions
on the issue in question, then
understand why they feel the way
they do.
Lauren Williams published, “The
Fair Factor in Matters of Trust” in the
January-March 2006 (vol.30:1) issue of
Nursing Administration Quarterly.
3) Analyse the effect of carrying
through each option on the power
holders.
Associate Dean/Dean of International Business Programs
Shahriar Khaksari congratulates
Hasan Arslan, Chris Delauney, Ken Hung,
Neil Hunt, and Laurie Levesque
These faculty have been working with a group of consultants to develop a
number of multi-disciplinary cases in the area of global business.
The first series of cases to be developed were submitted to the CASE
Academic Conference. All three of the cases written by our faculty were
nominated for the Best Mentored case and two of them were nominated
for the Best First Submission.
Both of these awards were won by Professor Laurie Levesque.
12
Suffolk Business Alumni Magazine ~ Summer 2006
4) Consider the potential trade-offs
and compromises that could increase
support.
This may sound too clinical to be
worthwhile in real life, but the authors
claim to have tested it by making 60
second-year MBA students use such
tactics in a simulation based on a
Harvard Business School case. More
broadly, they suggest that role-playing
scenarios can help managers who have
difficulty making political decisions.
Feedback from colleagues can help
managers determine their own political
positions, which in turn may help boost
their confidence in the next political
battle.
�FACULTY UPDATES
Professor Dean Torrisi
Receives Fulbright Scholar
Award to Poland
Richard Torrisi, Associate Professor of International Business at the
Sawyer Business School has been named a Fulbright Scholar and will
lecture and research at the Leon Kozminski Academy of Entrepreneurship
and Management in Warsaw, Poland during his sabbatical for the 20062007 academic year. The Kozminski Academy is one of the top business
schools in Central and Eastern Europe. As a result, Rich Torrisi will be
stepping down on June 30th as Associate Dean to resume his full-time
faculty position as Associate Professor of International Business in the
Finance department.
Rich will continue his research on the European Union and Emerging
Economies while in Poland. He is one of approximately 800 US faculty
and professionals who will travel aboard to some 150 countries for the
2006-2007 academic year through the Fulbright Scholar Program.
Established in 1946 under legislation introduced by the late Senator J.
William Fulbright of Arkansas, the program’s purpose is to build mutual
understanding between people of the US and other countries. The
Fulbright Program is sponsored by the US Department of State, Bureau
of Educational and Cultural Affairs.
Only eight awards are made to Poland each year.
Professor Torrisi will be the third Fulbright Scholar
from the Sawyer Business School. In addition to his
long career in teaching and research in international
business and in academic administration, Professor
Torrisi has lectured and taught at various European
Business Schools including the Jagiellonian
University in Krakow, Poland and the University of
Aix-Marseille in France.
Presentations at Conferences
Hasan Arslan and Ken Hung presented their research on new product development, “Motivations towards Part Commonality”, at the 17th
Annual Conference of Production and
Operations Management Society in
Boston. Their research considers the
brand manager’s decision on embracing
a part-commonality strategy. Ken and
Hasan developed a model to evaluate
the benefits of brand distinction, part
attribute and complexity, and managerial negotiation behaviors.
sponsored by the Advanced Institute by the Pamplin School of Business,
of Management and the European Portland, OR, in Hawaii on November
Social Science Research Council. He 16, 2006
presented “Reconciling Tensions between Creativity and Routinized Magid Mazen was the guest speaker
Knowledge: The Case of Practice in the at the Leadership Breakfast Series for
Development of Electronic James” with Alumni of the Harvard’s Kennedy
Jonathan Sapsed at the International School of Government where he
Conference on Organizational Learning, spoke about his new course tiKnowledge and Capabilities (first annu- tled “Managing Failure for Success.”
al OLKC Conference), The University
of Warwick, Coventry, England.
Robert DeFillippi, Michael L. Barretti,
Hasan Arslan, Ken Hung, and Neil and Sushil Bhatia have been invited to
Hunt presented their business case study, lead a discussion on “Creating Virtual
“Gone With the Wind” at the Eastern Teams for Global Innovation and
Academy of Management Conference Product Development” on August 12th
in Saratoga Springs, New York.
at the Academy of Management 2006
Annual Meeting in Atlanta, GA.
Robert DeFillippi was a featured panelist at a Symposium on Innovation Sushil Bhatia and Robert DeFillippi
Challenges, held at Imperial College of have been invited to present their paper,
London on March 14, 2006. Bob also “Looking for the Next Big Thing,” which
participated in a series of scholarly ac- was selected after a double-blind review,
tivities during his sabbatical appoint- at the Third Annual Meeting of the
ment as an International Visiting Fellow Applied Business and Entrepreneurship
at Imperial College under a fellowship Association International, sponsored
We want
to hear
from you!
Send us your News
• Promotions
• Marriages
• Births or other Announcements
To:
Paula Prifti Weafer
Director of Alumni Relations
Sawyer Business School
pweafer@suffolk.edu
617.994.4231
Summer 2006 ~ Suffolk Business Alumni Magazine
13
�COVER STORY
What Does It Take
To Make It In
Three
Today’s
Entrepreneurial
Business
Tales of Tests,
World?
Trials, &
Triumphs
I
by Gregory Bergman
n a global economy run by multinational
corporations, it isn’t easy to become a
successful entrepreneur. To make it in
this competitive environment, you have
to be tough. But as these enterprising alums
prove, if you went to Suffolk, you’re already
half way there.
14
Suffolk Business Alumni Magazine ~ Summer 2006
�“Racing is the perfect
metaphor for business,”
says Valentine. “Both
are driven by passion,
teamwork and a
competitive spirit, as
well as the willingness
to take risks and push
beyond your limits.
”
RJ Valentine, BA , 69
CEO, The MBA Group
The Racer
“The fact of the matter is that most people who go to Suffolk—at
least when I went there— were not from the highest economic
class,” says Richard Valentine, BA ’69, CEO of the MBA Group.
“They’ve had to fend for themselves one way or another.” This is a
good thing, according to Valentine, who believes that overcoming
obstacles builds character and the backbone needed to survive.
“As I’ve always said,” he continues, “A hungry dog hunts best.”
Dorchester’s favorite son Richard “RJ” Valentine worked three
jobs to put himself through Suffolk—which included working
at a slaughterhouse during the day, driving a taxi at night, and
tending bar on the weekends. This hard work paid off; the
combined revenue of his operational businesses now tops around
$800 million a year.
Valentine became an entrepreneur when he started the MBA
(Massachusetts Businessmen’s Association) Group in 1970.
“I knew that I didn’t want to work for anyone else,” admits
Valentine. “I wanted to build my own company and be in charge.”
Recognizing that there was a lack of health insurance coverage
for employees in small and mid-level businesses, Valentine’s MBA
insurance products filled the void quickly. “MBA now insures
over 51,000 companies,” says Valentine.
More than insurance, Valentine’s 18-firm MBA Group provides
all kinds of vision, financial services, including helping fund
businesses that are under-marketed, under-financed or undermanaged. “We’ve had many successes,” says Valentine. “I don’t
mean to sound braggadocios, but failure really isn’t an option at
the MBA Group.”
Perhaps his most visible success was his Jiffy Lube franchise
operation, through which he owned and operated all the Jiffy
Lube franchises throughout New England. These included the
#1 grossing Jiffy Lube in the world infact, seven out of the top
10 grossing Jiffy Lube centers in America. Valentine sold the
franchise in 1993 to Pennzoil, after having built it up to a $50
million chain of 30 stores.
Though largely a domestic operation, one of Valentine’s
companies imports their automobile parts from Europe, and is
thus the most directly affected by changes in the global economy.
“The dollar and the euro conflict,” says Valentine. “So that directly
affects how we become more competitive and how we have to go
offshore to buy some of our parts.”
Starting in 2000, Valentine started F1 Boston, a highly
successful corporate conference and entertainment complex
in Braintree, MA, complete with two indoor kart race tracks.
Unlike the “go-karts” of old, these little race cars can push 40
mph within a few seconds. This unique concept company could
only come from the imagination of entrepreneur RJ Valentine, a
man whose love of running businesses is only rivaled by his love
of racing cars.
“Racing is the perfect metaphor for business,” says Valentine.
“Both are driven by passion, teamwork and a competitive spirit,
as well as the willingness to take risks and push beyond your
limits.”
A young 61 year old, Valentine is still racing cars and building
businesses and has no intention of slowing up. “I’m just going to
keep my peddle to the metal and keep going,” he says. “The fact is
that I love what I do. There’s a deal a day somewhere and I want
to find it. I’ll either drop dead at my desk or in some car wreck
somewhere.”
With this kind of tenacity, it’s no wonder that Valentine
has been a success both on and off the track. “Let’s face it,” he
concludes. “If you can’t make it in America, you can’t make it
anywhere.”
Summer 2006 ~ Suffolk Business Alumni Magazine
15
�COVER STORY
“aIt’s becoming easier than ever to market
North American product overseas.
That is why I feel that the American
entrepreneur is in a great position to
begin a global business.
”
Spiros Tourkakis, MBA ’83
Executive Vice President
East Coast Seafood, Inc.
A
thens-born Spiros Tourkakis came to America in 1978.
At the time, he didn’t speak any English, yet managed
to graduate 2nd in his class just two years later from the
University of Massachusetts. In search of a school that would
further nurture his entrepreneurial spirit, he joined Suffolk to get
his MBA.
“When I first got to Suffolk, I didn’t have any money,” chuckles
Tourkakis, “I remember sleeping on a mattress and couldn’t afford
a pillow so I used my books instead.”
Working 80 plus hours a week, Tourkakis had to take all of his
five classes in one day. “I remember I used to be so tired I could
hardly stand, but that’s the kind of people Suffolk attracts; people
who are willing to work from the bottom up to make it.”
Beginning in 1981, Tourkakis began his career in the lobster
industry working as a packer/driver at what was then called East
Coast Lobster Pools (later renamed East Coast Seafood, Inc.).
Working with his partner and founder of East Coast Seafood,
Michael J. Tourkistas, Spiros helped grow the business from
$600,000 in sales in 1981 to a $150 million in 2005. What’s
more, he is credited with inventing a reusable plastic lobster crate,
a device which has revolutionized the industry. By minimizing
labor costs and by lowering lobster mortality rates during shipping,
Tourkakis’ reusable plastic crate has saved the industry literally
millions of dollars each year. For this innovation, he received
the RPCC (Reusable Pallet and Container Coalition) Leadership
Award in 2003. “Before my invention, the lobster industry hadn’t
really changed in 100 years,” said Tourkakis. “It’s still an oldfashioned industry, made up of fragmented mom and pop shops.
I would like to help the industry consolidate in order to further
push profits and efficiency to the max.”
But entrepreneurship isn’t easy, especially in a global economy
where both new challenges and new opportunities have arisen.
“Europe has become like the United States because it is now
consolidated politically,” says Tourkakis. “This is both a challenge
and an opportunity for U.S. entrepreneurs looking to build a
global business. It’s good now because American entrepreneurs
only have to deal with one currency instead of many. This makes
doing business more efficient. But it is also a challenge because just
16
Suffolk Business Alumni Magazine ~ Summer 2006
as global growth spurs U.S. entrepreneurship, it also creates new
entrepreneurs in other counties, creating more competition.”
A truly global operation, East Coast Seafood sells 60% of
its product overseas, mainly to Europe. “Before Europe was so
united, we had three offices there,” says Tourkakis. “But now that
it is more organized we only need one. It’s becoming easier than
ever to market a North American product overseas. That is why I
feel that the American entrepreneur is in a great position to begin
a global business.”
But there are other challenges that face entrepreneurs than
global economics. Sometimes an entrepreneur’s dynamic
personality might just get in their own way.
“Sometimes businesses that are started by entrepreneurs can
become too personalized,” says Tourkakis. “Sometimes it’s hard
for an entrepreneur to take the business to the next level and hire
new management without feeling like he lost something. It’s
difficult to make changes without changing the nature of your
company.”
Now accounting for 18% of the world’s production, East Coast
Seafood is the largest distributor of North American lobsters on
earth. Tourkakis thanks Suffolk for his success. “Suffolk opened
my mind and showed me that there was another way,” he says.
“Suffolk really changed my way of thinking.”
In addition, sometimes entrepreneurs may not want to face the
music and therefore don’t have an exit strategy. “I consider it a
failure of mine not to have worked out an exit strategy,” admits
Spiros. “But I’m working on one now, though.”
However, with business booming, both Spiros Tourkakis
and East Coast Seafood are in great shape. “I want my Suffolk
Alumni to know that the sacrifices are worth it,” he says. “They
will absolutely pay off in the end.”
�COVER STORY
is the
“Globalization the
beginning of
world economy,” she
explains. “We are
doing the grassroots
work to produce
a world economy
that should serve to
benefit people in all
countries.
”
Linda Samuels,
EMBA ’03
Founder, Premier Capital
by the Sea
THE TEACHER
A
fter teaching biology for 28 years, Linda Samuels, EMBA
’03, was “ready to be her own boss.” After all, she had
“done it all,” and had enough teaching awards to fill many
a school locker. So, this teacher once more became a student,
and went to get her MBA at Suffolk University. “I wanted to
do something different,” says Samuels. “I wanted to approach
education and teaching in a more global way.”
Linda Samuels began her entrepreneurial career in 2001,
when she started The Science and Learning Center—where she
does business consulting, educational consulting, tutoring, and
mentoring for science teachers.
In 2004, she started her second business— Premier Capital by
the Sea. This is a more “business to business” of the two companies
as Samuels puts it, focused on providing asset based funding and
around 60 different kinds of financing. Connected to over 100
financiers, Samuels’ job is to “find the right company and make
the connection.”
Getting into business in order to “help as many students as
possible,” Samuels developed a learning tool called the Da Vinci
Device. “I did some empirical testing at Suffolk,” says Samuels.
“And, it was there that I came across the Mc2 .”
According to Samuels, the Mc2 —the main focus of her
entrepreneurial life—is a revolutionary learning device that has
been in use in Korea and China for the past ten years. Because it
takes too much money to bring a new product to market, Samuels
is putting aside the marketing of her Da Vinci Device to promote
the Mc2 . Currently working closely with the $200 million Korean
company, Daeyang, Samuels is helping the company penetrate
the U.S. market.
“It’s an amazing product that I feel could help students in the
U.S. and around the globe,” says Samuels. “But it’s been a little
difficult trying to penetrate the American market. While Koreans
will do anything to get a device that enhances learning, the U.S.
market is more complex. But that is why they brought me in,
because I know the U.S. education market like the back of my
hand. That is one of the most important assets an entrepreneur
must have to compete in a global environment. You’ve got to
understand different cultural attitudes and be sensitive towards
them. But we’re getting close to penetrating this market and I
hope to get the Mc2 in every school across the U.S.”
According to Samuels, a true start-up entrepreneur looking to do
global business, globalization not only creates new opportunities
for American entrepreneurs, but it also will lead to the greater
goal of more cultural understanding and even more economic
and political freedom. “Globalization is the beginning of the
world economy,” she explains. “We are doing the grassroots work
to produce a world economy that should serve to benefit people
in all countries.”
Though just starting out, Samuels has made progress quickly
by aligning herself with bigger players. “I’m very proud that I’ve
been able to build partnerships with such large companies, even
though I’m still such a little company myself,” says Samuels. In
fact, Samuels has yet to make a profit off her entrepreneurial
endeavors, currently supporting herself through teaching and
consulting.
Samuels teaches an experiential course at the Sawyer Business
School’s Executive MBA program, acting as the thesis advisor to
five graduate students going for their MBA. “I tell them that being
an entrepreneur is tough but rewarding,” Samuels says. “It takes
patience and the ability to be positive in the face of criticism.”
Once in a woman’s world of teachers, Samuels found that
making the adjustment to the male-dominated business world
required her to modify certain ‘teacher’s attributes.’
“I did a lot of watching,” says Samuels. “I realized that in
business you shouldn’t present more than one point of view like
when you’re a teacher. I still think that as a woman and a teacher
my style of leadership is collaborative, but I’ve had to learn to be
a little more authoritative to get my point across in the business
world.”
Like the Mc2 , Suffolk is a great learning tool, according to
Samuels. “Suffolk is a very user-friendly place that let’s you be
who you are,” she says. “It’s all about learning the theory and
applying it, just like the Mc2 .”
Like her other alumni, Samuels has had her share of obstacles
to overcome. But, just like she says she helped prove the old
myth wrong that “women were no good at math or science,” this
evolutionary biologist, inventor, teacher, and entrepreneur wants
her fellow Suffolk alumni to know one thing: “Women can do
it, too!”
Summer 2006 ~ Suffolk Business Alumni Magazine
17
�We want
“students toour
go
Resources
above and beyond
their coursework
and make things
happen.
Center for Entrepreneurial Studies
Suffolk University
Sawyer Business School
”
Kevin Krauss, Director
kkrauss@suffolk.edu
617.573.8691
Suzyn Ornstein,
Professor of Management and
Academic Director of the Center
for Entrepreneurial Studies
Suzyn Ornstein, Academic Director
sornstei@suffolk.edu
617.573.8374
Tips on Starting a Business
Adventures in
Entrepreneurship:
www.kauffman.org/
www.sba.gov/starting_business/
Sawyer Business School
Launches Center for
Entrepreneurial Studies
www.nfte.com/
www.startupjournal.com/
www.tannedfeet.com/
www.businessownersideacafe.com/
US Minority Development Agency
www.mbda.gov/
Center for Women and Enterprise
www.cweboston.org/
www.infobaseventures.com/resources.html
www.allbusiness.com
www.entrepreneur.com/
Small Business Loans
www.smallbusinesscenter.com/
www.sba.gov/expanding/grants.html
Kevin Krauss with Suzyn Ornstein
18
Suffolk Business Alumni Magazine ~ Summer 2006
P
By Leah Ritchie, MA ’94
rofessors Kevin Krauss and Suzyn Ornstein are looking to start something.
As co-founders of Suffolk’s new Center for Entrepreneurial Studies, both
have strived to create something unique, “We don’t want to be a ‘me too’
Center,” said Krauss “We want to be special.” Their plan is to create a niche
by focusing on small fledgling businesses instead of well-established companies,
“We are going for a different market than the Babson, BU, or MIT entrepreneurial
centers,” said Ornstein “We are looking at the 1-2, 10, or 40 person shop” said
Ornstein. The Center for Entrepreneurial Studies is currently housed within
the Business School, but hopes to find a new location in Boston, which should
happen soon, according to Ornstein.
In serving small businesses, the Center for Entrepreneurial Studies will run
several Entrepreneurial Resource Centers (ERCs) throughout greater Boston and
the North Shore. These Centers will provide legal advice, training, free clinics,
and incubator space to local startups. Suffolk graduate students will mentor local
entrepreneurs at the ERCs by advising them on such topics as writing business
plans, raising capital and analyzing financial data.
In seeking out aspiring entrepreneurs underserved by traditional entrepreneurial
centers, Krauss and Ornstein discovered a demand for their services from an
unlikely group – teenagers. “Sixty-five percent of high school students want to
someday start their own business,” Krauss said, in response to that trend, the
Center for Entrepreneurial Studies started the High School Store Program,
which was the brainchild of Center board member, George Moker. The first
stores opened at Georgetown and Medford High School last fall. Georgetown
High has a store on their campus, and Medford High has taken their store online.
“The response has been great,” Krauss said, “Over 50 people were at the store
grand opening in Georgetown – parents, students - it was the buzz of the town.”
The store sells school supplies, mugs, t-shirts, and other insignia items. Twenty
�“aEntrepreneurship is
state of mind that
says I will go and do
something. My job
is to give students
enough skills so that
they are confident
enough to start.
”
Kevin Krauss,
Michael Agganis, MBA ‘80, Entrepreneur and Owner,
Eastern AA Akron Aeros speaks to Suffolk students.
Clinical Assistant
Professor of Entrepreneurship
and Director of the Center
for Entrepreneurial Studies
percent of the stores’ profits go to Suffolk to maintain the high school program,
and eighty percent goes to the participating high school to develop a curriculum
in entrepreneurship. Classes in advanced and introductory entrepreneurship have
already been introduced for fall 2006.
Sawyer Business School students will participate in the program by giving
business advice to high school students and introducing interested students to
Suffolk’s entrepreneurship major.
Getting hands-on training in running a business will give high school
students the confidence they need to go out on their own. This self-assuredness,
Krauss explained, is crucial to starting and maintaining a successful business.
“Entrepreneurship is a state of mind that says I will go and do something. My job
is to give students enough skills so that they are confident enough to start.”
Program participants mentored by Suffolk students have reason to be confident.
As part of the entrepreneurship curriculum, both graduate and undergraduate
students are expected to take rigorous courses in such topics as legal and financial
planning for startups, creating new ventures, and running a family business.
Students are also required to apply what they have learned through mentoring and
other hands on projects. They’re also highly encouraged to use Center resources to
start their own businesses. “We want our students to go above and beyond their
coursework and make things happen,” Ornstein said.
Although the professors who run the entrepreneurial center are experts in the
field, they believe that there is always more to learn. Faculty research will be
another mainstay of the ERC. Research programs will focus on pairing professors
with business practitioners. By working together, they can discover relevant
business trends that affect entrepreneurs and help faculty build sound business
theory.
Entrepreneurial
Offering at
The Sawyer
Business School
BSBA in Entrepreneurship
The entrepreneurship major allows
undergraduate students to build upon a
solid foundation in business and liberal
arts to develop their entrepreneurial skills.
Students take courses in family business,
financial management for entrepreneurs
and new venture creation among others.
Students develop an idea for a business
and then put that dream into a reality in
the internship.
MBA with a Concentration in
Entrepreneurship
The MBA concentration in
Entrepreneurship consists of four elective
courses, beyond the MBA core. Students
can complete this concentration in fulltime or part-time. Courses include new
venture creation, and small business
management for example.
Center for Entrepreneurial
Studies
The Center offers educational programs,
research, and customized assistance in the
support of entrepreneurship.
Any new idea requires two crucial resources: money and people. Finding
these resources has been the last biggest challenge for the Center. Krauss and
Ornstein already have a plan. “The last step in the evolution of the Center is to
create a venture fund that will be available for qualifying entrepreneurs and the
University,” Krauss said. The fund would
be generated and maintained by people
who want to invest in startups.
Regarding staff, the Center, has no
paid employees yet. Faculty have (on
top of teaching and research obligations)
volunteered their time to keep the Center
going. “It has been a labor of love,”
Ornstein said.
Krauss and Ornstein have big plans for
the future, “We want to be the Center for
all entrepreneurial activity for the city of
Boston and New England,” Ornstein said.
So far, they are on the right track.
The Center for Entrepreneurial Studies sponsored
the NFTE Regional Youth Business Plan Competition
in June. NFTE teaches entrepreneurship to young
people from low-income communities to enhance
their economic productivity by improving their
business, academic and life skills. Pictured above
are winners from the 2006 Competition.
Dean O’Neill purchases a hat at the
Georgetown High School Store Grand Opening
Summer 2006 ~ Suffolk Business Alumni Magazine
19
�FACULTY PERSPECTIVE
“
In the United States,
where it is estimated
that 90 percent of
businesses are family
owned, only 14
percent survive to the
third generation.
Succession is a
process that takes
years of careful
planning and
execution.
”
Alberto Zanzi, PhD
Managing
The Succession
Process
in a Family Business
By Alberto Zanzi, PhD, Professor of Management
I
n September 1972, when my father casually announced at
the dinner table in our Milan home that our second-generation, family textile business would be closing down for good,
it barely registered. I was too busy pursuing the consulting career
I had started two years earlier, after returning from the United
States with a newly minted MBA degree, paid for, of course, by
my father. My mother did not say anything; she already knew of
my father’s plans.
The Succ. R. Zanzi Company—literally the name means the
heirs of R. Zanzi—was named after my grandmother, Rosina,
who started the company as a modest retail shop in the 1920s. The
company produced tassels, fringes, ribbons and cordons for drapery, furniture and gowns. By the 1950s, after my father, Mario,
inherited the business, the company was operating a modern factory on the outskirts of the city and a retail shop downtown. It
had a network of sales reps throughout Italy. The 1950s and 1960s
were prosperous years, but by the early 1970s the market for our
product line had become stagnant.
A few weeks after our dinner table conversation, dozens of specialized, custom-made textile machines were sold for scrap, followed by the office furniture and the factory building itself. Fifty
years of tradition in the company founded by my grandmother
suddenly disappeared, together with 60 jobs.
After working 7 a.m. to 7 p.m., six days per week for 40 years,
my father went on to enjoy a comfortable retirement and traveled
the world. I continued my consulting career, later getting a PhD
and moving into academia. In the following years, on the rare
20
Suffolk Business Alumni Magazine ~ Summer 2006
occasions the topic came up, we both conveniently dismissed the
decision to close the business as the best alternative for a dying
industry.
My family business situation was a little unusual. Being the
only child of parents who were also only children, did not give
my father many alternatives. It also underscores the complexities
and challenges of properly managing the succession of a family
business.
In the United States, where it is estimated that 90 percent of
businesses are family owned, only 14 percent survive to the third
generation. This high mortality rate is primarily due to the inability of existing family business owners to appropriately handle
succession issues.
One of the major barriers is the perception that succession issues and circumstances are unique to one’s own family business,
and it is therefore impossible to create or follow any general rules.
This assumption is largely false: succession typologies are reasonably predictable, and general guidelines do exist so that the family
can avoid major mistakes and make the process more workable.
The problem is that most family business members shy away from
seeking outside help and therefore are unaware that there is a
proven process to follow.
The first misconception is that succession follows an event:
the founder dies or retires, and another family member suddenly
takes over with predictable, dramatic repercussions. Succession is
a process that takes years of careful planning and execution. In a
properly planned succession, the “event” that occurs is the final
�FACULTY PERSPECTIVE
phase of a long string of procedures aimed at facilitating a smooth
transition from generation to generation and avoiding unnecessary trauma to the business—and to the family.
The process starts by examining the commitment of the family
to the business. The main question is, Do we intend to keep the
business in the family for future generations? If the answer is yes,
and the commitment is there, the next step is to formulate a strategy for the business’ future. Where do we want to be in five or ten
years? Do we want to expand internationally, or introduce new
product lines, or double the size of the business? Or all three?
For example, the Salvatore Ferragamo Company in Italy decided in the early 1990s on a strategy of expanding its top-ofthe-line, shoe-and-fashion business internationally, and to double
sales to $400 million in five years. (Under the tutelage of the
family matriarch, the two brothers and three sisters active in the
company were able to nearly double their sales goal by 1996.)
Next, the company owner needs to look inward, to the family.
What kind of talent is available? Who is interested, and possibly
ready, to carry out the chosen strategy? What needs to be done to
prepare certain family members for the task?
Another example is the Ermenegildo Zegna Group, a high-end
producer of wool fabric, men suits and accessories in Italy, which
decided to enter the U.S. market. The company formulated a
plan then waited several years until a promising family member,
Gildo, received a business degree and obtained experience in the
American market before implementing its highly successful entry
strategy.
A crucial decision needs to be made: which member—or members—of the younger generation is to be invited to join the family
business? Before reaching a decision, take into account several
factors. First, consider all possible family members, not just the
first-born son: daughters, cousins and possibly sons- or daughtersin-law. Second, limit the number of qualified, prospective candidates to a maximum of three or four to avoid having too many
cooks in the kitchen, and “pacify” those excluded with some form
of external ownership. Third, apply the strategy of “pulling” people in by offering them an attractive career alternative, instead of
“pushing” them in by guilt or obligation. It is more effective to
say: “Son/daughter, come join our company, our tradition; we can
achieve great things, and we’ll enjoy working together,” versus, “I
paid for your education. All the sacrifices that your grandparents
and I have made will be wasted if you do not follow us into the
family business.”
The way the invitation is extended is also important. Mediation
by a third party in the family, usually the mother in the typical
triangular relationship of father, mother, son, for example, adds
flexibility to the negotiation—and another perspective. Content
is also important. It is not enough to ask your son or daughter to
“come work for me.” His/her role, position and title in the company should be clear, along with the specific steps required for
succession, including performance appraisal and external career
experience. Compensation is also part of the package. Keep in
mind that the salary should be commensurable to his/her experience and to similar positions held by non family members, and it
should be kept separate from any other form of payment related to
ownership or company performance, such as gifts and dividends.
The next challenge is to groom the family member for his or her
new role in the company. Resistance from other family members
and professional managers can be expected, since there is a fresh
competitor, and old alliances may be altered. A key issue is to
ensure that the family member taking over the business has credibility. Otherwise, no matter how good or educated, he/she will
be perceived primarily as the son or daughter of the owner. One
possible solution is what I call “the trip to the desert.” The younger family member entering the business needs to have substantial
professional or managerial experience for three or four years outside the family business. Working for McKinsey as a consultant
or as a manager in a major corporation also helps give the new
entrant external credibility, respect and confidence, separate from
family membership, which are needed to succeed.
Granted, this may not be an easy step in the overall process.
The initiative should be left largely to the young man or woman
to find a job and to learn about corporate business practices. Once
the family member gains business experience and can demonstrate credible professional skills, he/she will be ready to consider
the owner’s invitation to join the family business.
The next, and possibly more delicate phase in the succession
process, is to gradually increase the responsibility and decisionmaking power of the family member new to the business. This
means transferring real power and not just nominal titles, after
a period of mentoring and an objective performance appraisal of
a trusted non family manager, ideally experienced and close to
retirement, to avoid any potential conflict of interest. This progression should parallel working with the older generation and a
gradual transfer of ownership, if not full control of the company.
Finally, we come to the “event,” when the previous owners
leave the company. Letting go, particularly for founders, can be
very difficult, since the need to control and protect “their baby,”
as they sometimes refer to the company, may be overwhelming.
Here again, the principle of pulling, not pushing applies. If the
succession process has been properly and gradually executed, and
the older generation is confident of the readiness of their successors, it becomes largely a matter of promoting external activities to
lure business owners away from the company’s operations. Active
outside interests, such as philanthropy and leisure pastimes, coupled with an honorary presidency or a seat on the board, far away
from day-to-day operations, are usually the most effective way to
achieve this goal.
The process mentioned in this article offers guidelines for helping family-owned businesses prepare for the future. It is a general
roadmap to help avoid major mistakes and to overcome roadblocks and possibly recriminations within the family. In practice,
its application may be difficult or, in some cases, not entirely feasible. Keep in mind the process requires time, consideration and
long-term planning.
In my case, the succession process never became an issue. My
father, perhaps waiting for me to make the first move, never invited me to join him. Yet more than 30 years later, I find myself wondering what my answer might have been if he had asked
“Would you like to work with me in our family business?”
Summer 2006 ~ Suffolk Business Alumni Magazine
21
�ALUMNI PERSPECTIVE
Franchising 101:
Practical Advice for
Buying into the
Entrepreneurial Dream
B
By Maggie Bucholt
efore you plunk down your hard-earned savings on a franchise, take a step back
to examine whether you’re buying into a risky venture or the American dream
of owning a business. Chances are, if you haven’t done your research, it may be a
little bit of both. The good news is that you have a better chance of success purchasing
a proven franchise operation than starting your own company.
Cheryl Larsen, MED ’77, proprietor of Franchise Select (FS) LLC, a free
consultation service for franchisees, said in a January Entrepreneur magazine article,
that “more people are recognizing franchising as a viable means to turn entrepreneurial
dreams into reality.” As she sees it, her job is “to help prospective franchisees focus
on a few promising franchises that meet their lifestyle, investment level and income
requirements, and to guide them through making an informed decision. Their job is
to perform the due diligence and research for that franchise.”
At FS (www.selectafranchise.com), a consultant interviews you to gather information
that will be used to develop a model that identifies the types of businesses that meet
your personal, profession and financial goals. Part of FS, criteria for a suitable franchise
includes franchisors who have been in business for a minimum of five years and a have
at least 20 franchisees and little or no litigation.
Larsen recommends that each client hire an experienced attorney and an accountant
to review disclosure documents, i.e., the Uniform Franchise Offering Circular
(UFOC), as required by the Federal Trade Commission of every franchisor, which
may have 23 sections, a number of exhibits and 150 to 200 pages. She also strongly
advises the prospective franchisee to contact current and former franchisees, whose
names are listed in the UFOC.
22
Suffolk Business Alumni Magazine ~ Summer 2006
�ALUMNI PERSPECTIVE
But caveat emptor, shopping for and buying the appropriate
franchise takes work—a thorough assessment of your lifestyle,
as well as the benefits and drawbacks associated with buying into
an established business with a successful track record. Becoming
an entrepreneur will change the way you live, especially if you
are making the leap from a 9 to 5 job, which is why you need to
figure out beforehand the type of business that’s right for you.
For example, knowing that you are unwilling to work Sundays
is just as important as calculating your financial parameters for
a franchise.
What is involved in a franchise agreement? A franchisee pays
a fee to the franchisor (Dunkin’ Donuts, Mail Boxes, Etc.,
to name two well-known companies) for the right to use the
trademark and operating system to sell a quality product and/
or service in a specific geographic area, and in return receives
brand-recognition, customer goodwill, and a detailed roadmap
for running the business. The franchisor may provide training,
mentoring and business assistance as needed, and collects
monthly or quarterly royalties from the profits earned by the
franchisee.
Brand-recognition is part of the time-tested formula, and
that translates to adhering to a strict set of rules laid out in
the franchising agreement, such as no other products may be
sold from the franchise site. Part of the appeal for returning
customers is knowing they will get the same quality product and
service in, for example, a McDonald’s in Massachusetts, Florida
or California.
Be aware that the franchise “fee” is only one part of the total
investment cost. According to Larsen, the total investment
cost may include transportation, hotel and food costs for the
training period, attorney’s and
accountant’s fees, and depending
on the business, what you need
You may pay
to actually open the franchise: a
a franchise fee
special vehicle, storefront rental,
kitchen or other equipment, etc.
of $25,000 but
“You may pay a franchise fee of
it may cost you
$25,000 but it may cost you more
more than
than $100,000 to actually get
into the business,” said Larsen,
$100,000 to
who has first-hand experience
actually get into
with franchises.
the business.
Thirty-five years ago her
parents bought a little-known
Cheryl Larsen, MEd ’77 franchise, Dunkin’ Donuts, and
Founder, Franchise set up business in Watertown,
Select LLC Mass. At that time, it was the
only one in Watertown. (In
2005, Dunkin’ Donuts had
4,345 U.S. and 1,782 foreign franchises.) “Franchises start small
like every other franchise,” said Larsen, who at one point owned
a Mail Boxes, Etc. franchise. “The marketplace has already been
checked out by the franchisor and determined the system to be
successful. If the idea, product and service are good, then people
buy into the service, and more franchises are established. That’s
essentially how a franchise grows.”
Prospective franchisees need to pursue with the due diligence
necessary to discover whether the company is a match. As
part of the process, the prospective franchisee should meet
with franchisor and the management team in person and feel
comfortable with the mentoring and other business training
provided in the contract, a getting acquainted session that is just
as important for the franchisor as well as the franchisee.
“I think it’s important that a prospective franchisee meets with
“
”
the home office and understands
the culture,” said Richard Sparacio,
We look at
BSBA ’92, a co-founder of MaidPro
people who have
(www.maidpro.com). “It’s like
getting married.”
the professional
Sparacio said the franchisee
dynamics and
should ask him/herself whether
personality for
the home office has the skills to
help ensure success? Does the
becoming an
buyer understand the business
entrepreneur.
tools that will be provided and
We’re most
the value that will be delivered?
He cited the mentoring process at
interested in
MaidPro, which includes a onethose who have
day outplacement at a franchise
recruited, hired,
operation in a different geographic
area; multiple workshops on
trained and fired
MaidPro business skills; Intranet
employees.
discussion forums and topics that
are updated weekly; and a yearly
Richard Sparacio,
retreat and convention.
BSBA ’92
MaidPro, a privately held
Cofounder of
company, was established in 1991
MaidPro
on Beacon Hill in Boston, and
began franchising its operations in
1997. Ninety-five percent of the business is residential. Today
the company has 70 franchises around the United States, and
Sparacio estimates the company will have 300 to 400 franchises
in four to five years.
“We look at people who have the professional dynamics and
personality for becoming an entrepreneur,” he said. “We’re most
interested in those who have recruited, hired, trained and fired
employees.”
In fact, management experience is high on MaidPro’s checklist
for prospective franchisees. Why? The MaidPro business model
does “not allow the franchisee to clean homes,” he said. The fee for
franchise includes access to a powerful software application that
helps the franchise run the day-to-day operations. All franchise
employees must undergo a background check, be fingerprinted
and photographed. A one-week training program
at MaidPro University is
required.
Keep in mind, owning a
franchise is only one way of
buying into the American
dream of entrepreneurship.
If you’re unwilling to
follow somebody else’s
rules because you have a
better idea on how to run
the business, franchising
may not be for you. But
if you understand the
benefits of a franchise’s
proven formula for success,
do your homework about
a prospective franchisor
before signing on the
dotted line.
“
”
Summer 2006 ~ Suffolk Business Alumni Magazine
23
�FACULTY PERSPECTIVE
A company’s future may depend on developing
the entrepreneurial spirit in the workplace.
By Maggie Bucholt
H
ow can an established business survive and maintain its competitive
edge in today’s ever-changing, global marketplace? By changing
existing business practices and creating a culture where the
entrepreneurial spirit is encouraged and rewarded.
“Entrepreneurs help others journey into the unknown,” said Robert
DeFillippi, professor of management and co-director of the Center for
Innovation and Change Leadership at Sawyer Business School. “An ongoing
business has to be willing to look beyond current practices and take on a
new entrepreneurial direction.”
Internal innovators, called “intrapreneurs” in established businesses, serve
the same function as entrepreneurs involved in start-up companies, he said.
He cited Apple Computer as a wildly successful model of innovation and
“thinking outside the box,” in this case literally.
24
Suffolk Business Alumni Magazine ~ Summer 2006
�FACULTY PERSPECTIVE
“
In 2001, Apple created the iPod,
zeroing in on society’s craving for
portable digital music and videos,
by designing a palm-sized device
that appealed to all demographics.
More than 20 million units
have been sold; it is a social and
cultural phenomenon, produced
by a personal computer company,
where the entrepreneurial spirit is
flourishing under the invigorating
leadership of Steven P. Jobs,
—Robert DeFillippi, CEO.
Codirector
“Not everyone can be Steve
Center for Innovation
Jobs, but there are tools that
and Change Leadership
can be tapped to rekindle that
entrepreneurial spirit in existing
companies,” said DeFillippi.
At the Center for Innovation and Change Leadership, DeFillippi
and codirector Colette Dumas help people and organizations
embrace change through collaboration. Innovation and change
leadership require a transformation of both organizational
practices and personal abilities. And, said DeFillippi, innovation
and entrepreneurship, which are critical to both start-ups and
existing companies, go hand in hand.
“Change is never easy in established companies,” said
DeFillippi. “People will defend the status quo because they are
fearful of the unknown.”
But overcoming inertia, though a daunting task, is possible.
Corporate leaders must confront the challenges posed by
employees and traditional organizational practices. There is “no
magic” involved, only procedural steps and an incredible amount
of hard work, and it is never easy, said DeFillippi, an international
visiting fellow at Advanced Institute of Management Research
(AIM), whose goal is to exemplify how collaborative management
research and development can contribute to academic, business,
public service, and policy audiences. His research explores
creativity routines within the computer-games industry.
General Motors (GM), an entrenched corporation, is an example
of a business that is suffering because of its past successes. The
company invested in the bricks and mortar of automotive plants
and contract promises to a unionized workforce. The business
environment that allowed GM to become successful no longer
exists. Workers around the globe will work for a fraction of the
salary of an American auto plant worker, and car conglomerates
like Toyota and Honda are cashing in on their innovative hybrid
car models, as the price of gasoline skyrockets. “What were once
advantages for GM are now liabilities,” said DeFillippi.
“It’s easy for existing organizations to tweak and improve
what they’re doing for the next best product or service,” he
continued. “But it can miss opportunities by not looking at the
big picture. ...If the marketplace is screaming for change, it’s
already too late. It’s one of the general observations in the study
of innovation.”
Companies seeking change should look objectively at what
the competition is doing and how it is performing, which is not
to say that the company should copy the competition. Learning
and adapting the principles involved with change to an individual
business is the first step, according to Dumas, who counsels
companies on a four-point strategy that involves principles aimed
at changing mindset and culture and encouraging a “nimble
form of thinking.” They include:
• creating stakeholder alignment;
• cultivating a shared vision and values;
Not everyone can
be Steve Jobs, but
there are tools that
can be tapped
to rekindle that
entrepreneurial
spirit in existing
companies.
”
• developing a support system to help
build the commitment to change;
• preparing an action plan.
“The challenge is getting everyone to shift their focus to the
unseen demands of the marketplace,” she said.
First, corporate leaders need to talk openly about existing
business practices and how the status quo needs to change in order
for the company to remain competitive. This involves assessing
the ways the company does business and exploring options on
how the company will meet the future needs of the company and
the marketplace. It may take corporate leaders articulating clearly
that the organization has to change if it is to continue to exist
and thrive.
The stakeholders then develop and buy into a compelling
vision, one that is conveyed to and deeply understood by the
workforce. Everyone commits to a strategy that will help secure
the company’s future. A new team spirit must be generated, and
leaders must champion change. Then a roadmap can be created
on how the company will achieve its goals.
Most important, the overall company culture must back
change. A support system can be developed where employees
with different skill sets work in teams and are rewarded for
their creative thinking, whether projects succeed or fail. For an
established company, it is more of a challenge to think in creative
ways. The support system fosters a
learning orientation that helps build
Our focus
commitment to the articulated vision.
at the center
“Our focus at the center is helping
is helping
people realize their creative potential,”
said Dumas.
people realize
The Center works with Sawyer
their creative
Business School alumni, offering semipotential.
annual breakfast dialogues that feature
experienced innovation and change
practitioners and academics, either —Colette Dumas,
Codirector Center for
from the business schools or outside
Innovation and Change
the university. Visit ciclsuffolk.org for
Leadership
program activities.
“
”
Summer 2006 ~ Suffolk Business Alumni Magazine
25
�ALUMNI CONNECTIONS
A
MPA ‘97
Elaine M. O’Sullivan
President of the Sawyer
Business School Alumni
Board of Directors
Director of Human Resources
Framingham State College
s President of the Sawyer Business School’s Aumni Board of Directors, I am pleased to work
with our talented volunteer Board of Directors and to represent over 17,000 graduates from the
Sawyer Business School.
The Alumni Association offers numerous ways to get involved in the academic and social life of
the University and continuously seeks to foster interaction among Suffolk alumni, faculty, students,
and other members of the Suffolk community. Whether you attend reunion, chapter receptions,
alumni luncheons or breakfast workshops, I guarantee you will find these opportunities rewarding,
both personally and professionally.
On behalf of our University and our Sawyer Business School Alumni Board, I invite your participation, feedback and suggestions so we may further strengthen and build our alumni programming
and outreach.
I am grateful for your ongoing support and look forward to seeing you in the very near future.
Sincerely,
Elaine O’Sullivan, MPA ’97
Email: buspres@suffolk.edu
P.S. Please mark your calendars for September 21, 2006 and join us in Boston for the University’s
Centennial Celebration!
Sawyer Business School Alumni Board of
Directors 2006-2007
MPA ’93
Mark W. Haddad,
Vice President of the
Sawyer Business School
Alumni Board of Directors
Executive Vice President
of Business Operations
Ventus Networks
The Sawyer Business School Alumni Board of Directors includes fifteen alumni representatives.
Their mission is to foster a lifelong commitment between Suffolk University and its alumni by
providing alumni opportunities to engage in educational, professional, social and community
service activities; and by providing the University the special perspective and support of alumni in
its life and growth.
We wish to thank the following outgoing
Board of Directors for their years of service
and dedication to the University:
Robert LeBlanc, Esq., BSBA ’66
John Leonetti, Esq., JD/MSF ’01
Susan Luongo, MBA ’00
Gordon Ulen, MBA ’95
Holly Zhang, EMBA ’01
and welcome the following new members to
the Board of Directors:
Richard Duchesneau, BSBA ’69
Mauren Feeney, BA ’75, MPA ’76
Irene Fitzgerald, BSBA ’91, MS ’93
Richard Lockart, MBA ’73
Tara Taylor, MBA ’00
BSBA ’82, MBA ’87, APC ‘97
Angela Nunez
Clerk of the Sawyer
Business School Alumni
Board of Directors
Marketing Communications
Associate, MFC Global
Investment Management
John Hancock
MBA ‘94
BSBA ‘57
MBA ‘02
BSBA ‘72
Edward J, Bradley, Jr.
Dianne L. Grattan
Robert Jones
(retired)
Strategic Account
Executive Pro Staff
Vice President
The Provident Bank
MBA ‘87
MBA ‘87
MPA ‘01
David R. Morse
26
William A. Popeleski
Rachelle P. Robin
Roger Wellington
Senior Associate
Kepner-Tregoe
Principal, BP Global Solutions
Director of Web Sales
Fidelity Investments
Director of Food Services
Pine Street Inn
Suffolk Business Alumni Magazine ~ Summer 2006
�ALUMNI CONNECTIONS
T
he Sawyer Business School’s Alumni
Relations Office offers our alumni
opportunities to connect with Sawyer
Business and other University alumni through
relevant and engaging educational and social
programming.
As you can see by the depth and breadth of topics
covered in this magazine and the highlights of
alumni events listed on the upcoming pages, the
Sawyer Business School is a thriving and vibrant
hub of activity. This past year alumni attended a
variety of programs and events including chapter
events in major U.S. cities as well as campus
programs that captured a range of interests.
The Networking Receptions provide countless
opportunities for current students to meet
alumni, share information, and to garner advice
as to how they can enhance their professional
and personal growth in the workplace. This year,
we added a new Networking Reception for MPA
and MHA students and alumni.
The 2005-2006 Alumni Lunch Series showcased prominent alumni speakers. Our Alumni
Career Informational Breakfasts provide
practical, hands on information related to your
career development.
I encourage you to keep in touch and keep
us informed when you move, change jobs, or
reach new milestones in your life and career. The
Suffolk University alumni network takes great
pride in providing you with mentoring, career
advice, and more.
Visit www.suffolk.edu/business/alumni for
our fall events schedule!
With warm regards,
Paula Prifti Weafer
Paula Prifti Weafer
Director of Alumni
(617) 994-4231
Relations
(617) 305-1938 Fax
Email: pweafer@suffolk.edu
Sawyer Business School
P.S. For your convenience, the alumni online
community can be accessed by visiting www.
alumniconnections.com/olc/pub/SUF/.
ALUMNI EVENTS
Career Breakfast Series ’05-’06
The ’05-’06 Alumni Breakfast Series held at
73 Tremont Street were highly successful,
and included topics such as:
“Building your Business Etiquette Intelligence”
INNOVATION &
SPEED-TO-MARKET
in Design Driven Industries
with Catherine Wolcott, MPA ’90,
President, CW Etiquette Consulting
“Why Laughter is so Important
in the Workplace”
with Sushil Bhatia, EMBA ’79
“How to Plan for your Retirement, 101”
with Steve Rubino, MBA, ’01,
President, JMD Manufacturing
“Interview Dos and Don’ts”
Spaces are limited!
with Lori Cawthorne, MPA ’01
Associate Director of Human Resources,
Suffolk University
“Am I Losing My Memory?”
with Linda Samuels, EMBA ’03,
Founder and CEO, the Science Learning Center and
Founder and President, Premier Capital by the Sea
“Out Class the Competition:
Making the Right Impressions,”
with Catherine Walcott, MPA ’90 and
President, CW Etiquette Consulting
“E-mail Etiquette,”
with Laurie Levesque, Associate Professor and
Chair of Management, Sawyer Business School
“Creating Wealth”
with Paul Smith, EMBA ’00, Senior Mortgage Specialist
for Direct Finance Mortgages
Summer 2006 ~ Suffolk Business Alumni Magazine
27
�ALUMNI EVENTS
Reconnect to Your Alma Mater! Whether you are interested in wine or food tasting, indepth discussion
on timely management issues, or just want to connect with old classmates, the Suffolk University Alumni
Association has something for you! See the back cover of this magazine for a list of upcoming events or visit
www.suffolk.edu/alumni or contact Paula Prifti Weafer, Director of Alumni Relations at 617.994.4231 or
pweafer@suffolk.edu. A snapshot of alumni activities from 2005-2006 is listed below.
Alumni Luncheon Series
May 4
The Langhan Hotel
October 20
Entrepreneurship,
the Real Deal
With Richard J.
Valentine, BA ’69
CEO, MBA Group and
Dean O’Neill and RJ chatting before
Affiliated Companies
the luncheon
October 27
Cultural
Transformation
Cedric Copper,
MBA/Health ‘06
Over 125 Suffolk Alumni and
guests indulged in their sinful
side at the
Langham
Hotel’s
chocolate
buffet at
the Boston
Alumni
Chapter
event.
September 11, 2nd Annual
Executive MBA
Clambake
With Kevin Nolan,
BSBA ’72
Retired, President and
Chief Executive Officer,
Affinity Health
Perla D. Fuenmayor-Huerta,
System, Inc.
MHA ‘03
Kevin Nolan
March 8
Healthcare: A
Look Back and
A Look Ahead
Over 200 people including Executive
MBA alumni, students, family and
friends gathered in early September
for the 2nd annual “End of Summer”
Executive MBA Family Clambake at
the Crane Estate in Ipswich. Much fun
was had by all! Mark your calendars for
the next clambake on September 10th.
with Jeanette Clough,
MHA ’96
President and CEO of
Mount Auburn Hospital
Jeanette Clough
Merrimack Valley
Alumni Chapter Event
March 26
StonehedgeInn - Tynsboro, MA
Alumni and guests tasted their way across the regions
of France during a special afternoon at the luxurious
European-style Stonehedge Inn. Sally Peabody,
writer and Paris travel specialist gave us insider tips
to dining, shopping, and romancing in Paris.
Members of the Merrimack Valley Steering
Committee from left to right: Patricia Gannon, MPA
‘97, Mary Lee Dunn, BSJ ‘79, Co-President, Diane
Demmer, BS ‘99, Clerk, Patrick Crowley, DIP ‘74,
Richard Lockhart, MBA ‘73, Co-President
Sally Peabody
28
Suffolk Business Alumni Magazine ~ Summer 2006
�ALUMNI EVENTS
Changing the World:
One Griffin at a Time
8th Annual Griffin Networking Event
Brings Griffin Students and Alumni Together
Eight years ago, BSBA alumni, Matt Hourin ’99, Chris Barr
’99 and Mark DiFraia ’99, created the Griffin Networking
Event for members of the Griffin Honor Society to develop
vital personal and business relationships. During the event,
Griffin alumni: Matt Hourin BSBA ’99, Paula Castillo BSBA
’04, Sheila Constantino BSBA ’05, Lenka Benova BSBA
’02, and Steve Baumgartner BSBA ’02 shared their career
experiences about their achievements and adventures,
not only in the U.S.--but across the entire globe!
To sum the evening up, Craig Miller, Associate Auditor
at PriceWaterhouseCoopers said “the Griffin Event
was spectacular.”
The Griffin Planning Committee
BSBA students: Sarah Allen, Khemara Kang, and
Anthony Holley
Dean O’Neill chats with BSBA student
Juan Jaramillo (above)
Assistant Dean for Undergraduate Programs Myra Lerman
and Lauren Mahoney, Director of Undergraduate Programs
BSBA students:
Annie Ngo,
Diana Baquero,
and Julia Frost
South Shore Alumni Event
Connecticut Alumni Event
Tosca’s Restaurant in Hingham, MA
Bruce Museum in Greenwich
December 7
Alumni and
friends enjoyed
food and wine
pairings at this
award-winning
restaurant!
March 22
Hager “Stett” Harrison, BA ’71 hosted alumni and
prospective students to a tour and a reception at the
beautiful Bruce
Museum in
Greenwich, CT.
Guests later enjoyed
a gallery tour
featuring the exhibit,
Ben Franklin’s
Curious Mind.
From left to right Professor Neil Hunt, Walter Caffrey, Dean of
Enrollment and Retention Management, Stett Harrision, BA’71, Marcia
Swanson, BS ‘74, Philip Mortensen, JD ‘72, and Mark Haddad, MPA ‘93
Summer 2006 ~ Suffolk Business Alumni Magazine
29
�ALUMNI PROFILE
Meredith Ross
Global MBA ’04
Senior Analyst, Derivative Margin Group
Lehman Brothers-London
“
The Global MBA curriculum’s global focus, intensive
12 months of academics, and practical internship
training were a perfect combination.
S
”
uffolk’s Global MBA (GMBA) came along at just the right
time for Meredith Ross. A few months into a new job at
global investment bank, Lehman Brothers, in Boston, a
co-worker told her about a brand new program at Suffolk. The
GMBA turned out to be “exactly what [I] was looking for,”
Ross says. “The GMBA curriculum’s global focus, intensive 12
months of academics, and practical internship training were a
perfect combination.” By September 2003, she had left her job
and joined the very first GMBA class at Suffolk.
Ross focused on the finance track and made the most of her
studies, traveling to Chile for a global seminar in which she
learned about emerging business and was introduced to the US
Commercial Service. She decided to spend her three-month global
internship with the Commercial Service at the US Consulate
in Auckland, New Zealand, assisting US companies exporting
goods and services to New Zealand.
Today, Ross is settling into life in London, where she recently
relocated for her current job—again with Lehman Brothers. A
senior analyst in the Derivative Margin group within company
operations, she restarted her career with Lehman in New York
after completing the GMBA. Eager to fully immerse herself in
1962
James E. Joyce, Jr. BSBA, MBA ’66, is vice
president of Investments at A.G. Edwards & Sons,
Inc., a national brokerage firm.
William Boudreau, MBA,
was part of a National Leadership Mission
delegation to Tunisia, hosted by the Tunisian
Government and organized by the World Affairs
Councils of America. He writes, “I am now an
elected member of the Seabrook Island Town
Council in addition and am back on cruise
lecturing. The World Affairs Councils of America
has published my delegation’s report, “Leadership
Mission to Tunisia”, www.worldaffairscouncils.
org and has also asked to write the introductory
“Overview Essay”. The photo was taken in Carthage,
Tunisia, which was where my wife and I began
our married life together, where I began my Foreign Service career and where our first two
sons were born. It was truly a magnificent return for me and I was thrilled to see the process
Tunisia has made over the years.”
1969
Patrick Carroll, BSBA, is a member of the
executive board for Middlesex Federal Savings in
Somerville.
1971
Ronald C. Tockman, BSBA, is a member of the
Board of Directors of the National Association of
CPA Professionals (NCCPAP).
1974
Robert C. Howard Jr., BSBA, is senior vice
president/senior loan officer for the Bank of
Fall River.
30
international business, she jumped at the chance to move from
New York to London. Within a few weeks, she had already put
some of her Suffolk lessons to use. “I am very aware of cultural
differences in how things are done at Lehman Brothers in
London,” she says. “Fortunately, every course in the GMBA
emphasized these kinds of differences. I particularly appreciate
what I learned in my organizational behavior class because I use
it on a macro level.”
The possibilities for the future of this up and coming
international businesswoman transcend time zones. Lehman
Brothers has another operations office in Tokyo, and she likes the
company culture. For now, though, she is happy to be in London
and plans to stay for a few years. Launching her career at one of
the most internationally acclaimed global investment banks, she
has set herself up for success wherever her career may take her.
1976
1965
Bob McCarty, BSBA, is eastern regional
business development director for JWT
Employment Communications, one of the world’s
largest recruitment marketing and employee
communications companies.
1973
David Alves, MBA, is a candidate for Councilor At
Large in New Bedford.
An International Business Woman
1977
Michael L. Backer, EMBA and his wife, Anita,
welcomed their second grandchild, Eli Brooks
Backer. Mike is secretary of the Massachusetts
Justices of the Peace Association and serves as a
member of its executive board.
Suffolk Business Alumni Magazine ~ Summer 2006
�1979
Gautam Mahajan, EMBA, is president of InterLink Services, an international consulting firm that
advises clients on how to successfully break into the
Asian and Indian markets. The firm also advises
Indian organizations on globalization strategies.
1980
Charles Barker, MBA, is a mortgage loan officer at
Belmont Savings Bank.
Mark E. Boyle, MPA, is director of real estate for
the MBTA and has been appointed to a Committee
to review proposals to build a shopping mall on the
site of the public works yard on Route 28.
Bruce Harrington, MBA, is Vice President at MFS
Investment Management.
Robert E. Huntley, MBA, married Marjorie J.
Morse.
Patricia L. Jones, BSBA, was nominated to serve
on the Board of the Massachusetts Society of
Certified Public Accountants.
1981
Scott Bragdon, EMBA, was promoted to senior
vice president at Citizens Bank.
Kim E. Davis, MPA, is senior advisor for the
Research Council in Norway, where she focuses
on strategy and marketing for the division of
international relations. She is also the national
contact point in Norway for the European
Commission funding program for ICT research
and is also working on an EU funded project to
develop common research policy and funding
for e-government.
Patrick McManus, MBA, joined China Natural
Gas, Inc. in Xian, China as Chairman of the Audit
Committee. An expert on business in China,
McManus also participated in the Business School’s
annual Chinese New Year’s Celebration in February
2006 as a panelist on the Cultural Aspects of Doing
Business in China.
Richard Skalski, MBA, was promoted to vice
president and chief financial officer of KETC/
Channel 9. He is responsible for KETC’s fiscal and
administrative affairs, including preparation of
annual operating budgets, financial statements and
forecasts, and human resource management.
Anita P. Turner, EMBA, was inducted into the
Frost Society this past year.
1982
Patricia Bray Geegr, MPA, was recently awarded
the Pillar Award at Dickenson University where she
runs the Academic Support Center.
Thomas J. Simpson, BSBA, is at Winebow, Inc. a
leading importer of fine Italian wines into the US.
1984
Edward S. Katersky, MBA, assistant vice president
and risk manager for BJ’s Wholesale Club, Inc. in
Natick, was recognized by The American Institute
for CPCU and the Insurance Institute of America
for having taught students who passed the national
certifying examination at a level that met or
exceeded the national pass ratio for the exam.
1985
Mary Ann Glynn, MBA, is vice president for
Patient Care Services at Kent Hospital.
1986
Richard Tan Agbortoko, BSBA, recently earned
his master’s degree in education from Cambridge
College and is lecturer at the University of Buea in
Cameroon.
Melvin Kleckner, MPA, is Town Manager for
Winchester.
1987
William D. Hart, MPA, joins Cambridge Health
Alliance’s Joint Board of Trustees.
Karen N. Nelson, MPA is senior vice president
of Clinical Affairs for Massachusetts Hospital
Association.
1988
Susan C. Conlon, BSBA, JD ’91, is president of the
Huntsville-Madison County Bar Association and
was named fellow for the American Academy of
Matrimonial Lawyers.
Marcia W. Liggin, EMBA, chief nursing officer for
South Coast Hospitals Group, has received Nursing
Administration/Advanced board certification by
the American Nurses Credentialing Center (ANCC).
STAY
CONNECTED
to the Sawyer Business
Alumni Network
Send Address Changes to:
Paula Prifti Weafer
Director of Alumni Relations
pweafer@suffolk.edu
617.994.4321
Paula Murphy
BSBA ’88
Director, Massachusetts Export Center
P
aula Murphy sees the world as one vast marketplace. This
finance major turned global trade expert got her start as
a student, fascinated by the international business and
economics classes she took at Suffolk. “My education gave my
career real direction. I worked with a lot of professors who over
the years really made it a priority to globalize the curriculum for
the school.” After graduating in 1988, Murphy began an almost
20-year career helping businesses both foreign and domestic sell
their products and services internationally.
While attending Suffolk, Murphy interned at the Hagen
Corporation, where she helped entrepreneurs outside of the
United States export food, medical devices, and high technology
products to New England. In her current position as Director
of the Massachusetts Export Center, Murphy sees the domestic
side of global trade by helping local entrepreneurs enter foreign
markets. “Massachusetts companies are producing amazing technologies,” she said. “I am excited by the fact that they can sell
them all over the world.” The Export Center, which is part of the
Massachusetts Small Business Development Network, provides
counseling, training, technical assistance and research to companies who want to do business overseas.
Global Trade Expert
When she is not helping local entrepreneurs, Murphy is active
on the board of directors of several non-profit organizations, including the British American Business Council of New England
and the Greater China Business Council of New England.
She also teaches international sales and marketing at Boston
University and was recently invited to serve as an expert panelist
at Suffolk’s Center for Global Business Ethics and Law.
Summer 2006 ~ Suffolk Business Alumni Magazine
31
�ALUMNI PROFILE
Toshio Sato
MBA/MST ’04
CEO and President
Owner Management Research Institute
T
oshio Sato is not exaggerating when he says he is “super
busy.” Since he graduated with the highest GPA in the
MBA/Master of Science in Taxation program, he has
been CEO and president of the Owner Management Research
Institute, part of the TFP Consulting Group in Yokohama, Japan.
And he has shared his taxation expertise with Japan’s business
community in a variety of ways.
He arrived at Suffolk after working for ten years as a CPA in
Japan. “My father is a certified tax accountant,” Sato says. “That
inspired me to become an accountant myself.” On Beacon Hill,
he enjoyed mastering the American economic system while
focusing on the complex tax code. “Learning the tax system of
a country gives you a large picture of the economic situation.
There is a deep connection between managing a company and
understanding macroeconomics,” he says. “To be a superior
management consultant, you have to have that viewpoint to
provide your clients with the best solution to their issues. My
Suffolk MST/MBA education broadened my way of thinking as
well as my business opportunities.”
His company provides management and financial consulting
and asset management for owner-management companies
targeting IPOs, political and economic research on ownermanagement companies, and policy proposals to regulators and
governments. Sato says he regularly uses concepts he learned in
his MST classes as he compares the Japanese and American tax
systems for his clients.
In addition to his responsibilities as CEO, Sato has presented
at and moderated for more than 20 large meetings for a new
commercial law venture; he has also written several articles
1989
Rodney Elliot, MPA, is seeking a re-election as a
City Councilor in Lowell.
Dwayne Redmond, BSBA, is director of the
African American Business Development Group
at Merrill Lynch.
1992
Maurice E. Pratt, MBA, earned a master’s degree
in Liberal Arts/Psychology at Harvard University.
Pratt also received recognition for his Outstanding
ALM Thesis in the Behavioral Sciences.
Evelyn D. Wilson, MBA, was recently honored
with the Jake Bishop Award for Meritorious Service
for life-time leadership, service to the higher
education community. She is director of purchasing
for Salem State College.
for business journals. His four books discuss various aspects
of Japanese business—the new LLP system, commercial law’s
relationship with corporate governance, the new accounting
standard for small and medium enterprises (SMEs), and mergers
and acquisitions. As a board member of the Organization for Small
and Medium Enterprises and Regional Innovation, Japan (SMRJ),
he studies how to introduce efficient property management to
SMEs in accordance with goals set by the Ministry of Economy,
Trade, and Industry.
When he’s not contributing to trade journals or implementing
national tax policies, Sato indulges two passions with a Boston
connection. A fan of the Boston Symphony Orchestra during his
time at Suffolk, he regularly attends classical music concerts in
Yokohama. And this super busy businessman always finds time
for his family, including his daughter, Eva, who was born at
Massachusetts General Hospital during his Suffolk days.
Edward Burke, MSF, is an Investment Advisor
with LPL Financial.
Phil Connor, MSF, is an Investment Analyst
at MassMutual Financial Group; IMS West in
California.
Sean Finnerty, MBA, is vice president at
Competitive Power Ventures.
1993
Denise Dutson, MBA, joined Mashpee
Commons office.
Perry Eastman, MSF, is the Treasurer/CFO for
Aldenville Credit Union.
1994
Jennifer Tonneson-Benoit, MSF, is vice president
of Finance at Cambridge College.
32
The Cross-Cultural CEO
Suffolk Business Alumni Magazine ~ Summer 2006
Shane Lawlor, MSF, is director of global treasury
at Investors Bank & Trust.
Mark Soussan, MSF, is Vice President at State
Street Corporation.
Jennifer J. Tonneson, MSF, CAG, ’04, is vice
president of finance, administration and student
services for Cambridge College.
1989
Nique Fajors, BSBA,
was guest speaker at Suffolk University’s Cooperative Education’s
25th anniversary luncheon. Upon graduation from Suffolk, Nique
attended Harvard where he obtained his MBA in ‘93. Nique
has since co-founded two companies, published a book, and
is currently Vice President of Marketing for Atari, Inc, one
of the world’s largest publishers and distributors of software
entertainment. A former co-op student, Fajors attributes much of his success to his experiences at
Suffolk and at his first co-op with the Bank of Boston. He says, “I was a mediocre student with little
to no ambition when I decided to attend Suffolk and could have easily become another statistic.”
“Through the co-op program, I found out that when people take interest in you, then you start to take
interest in yourself.” Fajors noted that this experience wouldn’t have been possible at any other school
and offered the following advice to current co-op students: “Don’t settle in any aspect of your life,”
said Fajors. “Don’t cut corners because it will only cheapen your life.”
�1995
Andrew Maylor, MBA, was awarded highest marks
as a town administrator of Salem.
Jim Milinazzo, MPA, is a candidate for re-election
to the position of City Councilor, Lowell, MA.
James Murray, MSF, is a financial analyst at
Morgan Stanley.
Glenn Tattrie, MSF, is risk manager for
Rockland Trust.
Brian Walsh, MBA, was elected to serve on
The Boys and Girls Clubs of Boston’s Board of
Overseers.
Randal D. Webber, EMBA, is senior vice president
and senior commercial lending officer at Flagship
Bank and Trust Co.
1996
Rita Battles, BA ’69 EMBA, is president and CEO
of Long Island College Hospital.
Kevin Belanger, MSF, is president of Lenders
Outsource Services in Tampa, Florida.
Jeannette Clough, MHA, president and CEO
of Mount Auburn Hospital, addressed a group of
Suffolk alumni during the spring Alumni Luncheon
Series at the Newton Marriott Hotel. Jeanette
addressed current challenges to the healthcare
industry.
Brian Connolly, MPA, become the second finance
director in the Town of Braintree’s history in 2006.
Rui Couto, BSBA, married Stephanie Koska.
Patricia Crane, MPA, was promoted to special
assistant at Lowell General Hospital.
Meiwen Fang, MSF, is internal audit project
manager for DenMOS Technology in Taiwan.
Patrick Jordan, EMBA, COO of Newton
Wellesley Hospital, presented a case study and
presentation on “The Newton Wellesley Hospital
Turnaround” to Suffolk students on November 7 as
part Suffolk’s Executive Speaker Series organized
by Career Services. Patrick visited Suffolk again on
March 23 for the Center for Global Business Ethics
and Law’s inaugural Global Business Luncheon
forum entitled: “Ethics: the Connections Among
Business, Government and Healthcare.”
Steven Mazzone, MSF, is program manager at
General Electric in Houston, Texas.
Marcela Proporato, MSA is assistant professor
of Accounting at York University’s School of
Administrative Studies in Toronto, Canada.
1997
Paul Biscaia, MSF, was promoted to vice president
at JP Morgan Investor Services.
Cynthia Dorman, MSFSB ’97 welcomed son
William Burt last November.
George Friedl, MSF, is senior associate at Booz
Allen Hamilton in South Carolina.
Patricia J. Gannon, MPA is vice president of
finance and CFO of the Boys & Girls Clubs of
Boston. Patricia was formerly the vice president of
Fiscal Affairs & CFO at Merrimack College.
Douglas Gutro, MPA, was recently re-elected
to a third term on the Quincy City Council and
elected by his peers as President of the Quincy City
Council for the 2006-2007 term. Doug writes, “I’m
quite proud of this accomplishment and honored
by the opportunity to serve. I firmly believe that
Suffolk’s MPA program prepared me well for this
important responsibility.”
1998
Stephen Becker, MSF, is director of risk analytics
at Investors Bank & Trust.
Louis Casey, MSF, is CFO of Sustainable Energy
Solutions, Inc.
Kashif Ahmed, MSF, is a financial planner for
First Investors Corporation.
Matt Gillis, MPA, is the new business manager for
the Carver School System.
Theresa M. Irvine, BSBA is a director of recruiting
for Resources Global Professionals in San
Francisco, CA.
Craig Lockwood, MSF, is CFO of Tuition
Management Systems in Rhode Island.
Lynne A. Ludwig, MPA, is senior fiscal advisor for
UniBank Fiscal Advisory Services, Inc.
Michele Marini, MSF, was promoted to Senior
Compensation Analyst at Fidelity Investments.
Paul Nasser, MBA, was elected president of the
Massachusetts Chapter of the National Association
of Office and Industrial Properties.
Dwayne Redmond, BSBA ’89, MBA is director of
African American Business Development Group at
Merrill Lynch.
Paul L. Tiernan, MBA, completed his 11th
marathon last December in West Palm Beach, FL.
AdamMSF’00, JD’00,
Russo
BS’96,
Co-founder of The Phia Group, LLC
A
lready an extremely successful entrepreneur less than six
years out of graduate school, Adam Russo does not take
anything for granted. In fact, he is probably happiest
when he is working hardest. As cofounder of the Phia Group,
LLC, a Boston-based subrogation firm, an 80-hour workweek is
normal as is frequent travel around the country to meet with and
represent clients.
Fortunately, he says, “Suffolk prepared me well for the real
world. Working full time as an undergraduate, I learned a lot
about time management. I learned how to multitask and how to
deal with compromise.” He admires similar skills in his former
graduate classmates. “Students in the MSF program manage to
balance work, family, and school. They helped me to realize that
I had a lot of advantages.”
From the entrepreneurship experiences of Chris Argyrople, a
professor of finance at Suffolk, Russo learned about taking risks.
He took his own by turning down a lucrative job offer in order to
launch the Phia Group. Luckily, as Argyrople observes, Russo was
“a hard worker with one of the best blends of academic ‘smarts’
and social skills” which helped him along the road to success.
He can now impart lessons to aspiring entrepreneurs from his
own experience. “It is very important to have a niche for your
business. You can’t expect to compete in the same way as everyone else. You have to differentiate yourself.” He and partner Mike Branco, BA ’96, chose to differentiate their company
through specialization, and it has paid off. The Phia Group serves
national clients like Cirque du Soleil and has generated two ad-
Man with a Plan
ditional businesses—Phia Realty and The Law Offices of Russo
& Minchoff.
What’s next for this talented businessman and lawyer? He is
coming to the end of a five-year plan that began in November
2001 when he discovered this quote: “Work like no man should
for five years, live like few men can for the rest of your life.” Russo
certainly could live like few can, especially if he finally accepts
one of the multimillion-dollar buyout offers that Phia Group
has fielded. However, slowing down isn’t likely. “I would like my
work to be more about my knowledge,” he says. “I would like
to write articles and books and to become a consultant.” With
his combination of diligence and confidence, no aspiration seems
impossible.
Summer 2006 ~ Suffolk Business Alumni Magazine
33
�ALUMNI PROFILE
Tara Taylor
MBA ‘00
Vice President, Client Interface Services
Brown Brothers Harriman & Co.
W
hether she is leading a team at work, or taking a
morning run, Tara Taylor is willing to go the distance.
Despite the long hours she puts in at Brown Brothers
Harriman, a commercial banking and investment advisory
services company, this New York native finds time to stay active
in the Suffolk community by volunteering for committees and
giving talks at University-sponsored events.
Taylor believes in the power of talk, especially when it comes to
helping her clients handle disagreements, “The negotiation classes
I took at Suffolk really helped me to help different parties come to
agreeable solutions,” she says.
Taylor also believes that talking can help people grow by
branching out into different fields. “Networking provides learning
opportunities and information gathering,” she says. “It also allows
you to learn about other types of business opportunities not in
your current field of expertise.” Taylor emphasized these points
during a recent Suffolk networking event where she was keynote
speaker.
Since finishing her MBA in 2000, Taylor has built a career
helping clients improve their business operations. At Brown
Brothers Harriman, Taylor works on finding a good fit between
her company’s products and services (software, for example),
and her clients’ needs. Suffolk has helped her learn to create real
The Power of Talk
results for her clients. “My courses increased my ability to think
about things strategically,” she said. They helped me to really
understand the disciplines of what makes an organization work,
and how I can add value,” Taylor said.
Beginning her career with a BS in operations management from
Boston University, Taylor once enjoyed working with the dayto-day aspects of business operations. Currently, she finds more
satisfaction taking a wider view of work processes, “In my job
now, I see the bigger picture, and create strategy to figure out the
best way to make operations happen,” Taylor said. In the future,
she hopes to play a different kind of strategic role which allows
her to restructure corporate teams to improve their effectiveness,
something that she recently started.
John Sequin
Executive MBA ‘05
Senior Vice President Monotoype Imaging, Inc.
J
ohn Seguin is always hard at work, whether he’s breaking in
his new motorcycle or briefing the press on the latest company
news. It takes hard work to reveal the future, and Seguin is
doing it one cell phone at a time. As Senior Vice President of
Marketing for Monotype Imaging, Inc., Seguin sells a new technology that will revolutionize data exchange by enabling customers to use many languages and printer fonts on handheld devices
such as cell phones and PDAs. “The technology will accommodate the many new uses that small electronic devices now have.”
Seguin explained. For example, the product would allow someone
to easily download a document written in Japanese to their cell
phone or handheld computer.
In 2003, although well-established in his 25-year career in
high tech sales and marketing, Seguin decided that he wanted an
MBA. “It was something that I wanted to achieve as a personal
objective to round out my own capabilities,” he said. He chose
Suffolk because the Saturday Executive MBA program allowed
him to complete his degree while keeping up his rigorous work
schedule. Finance was his favorite subject, particularly the courses
taught by Professor Tom O’Hara. “Even in today’s age of technology,” Seguin explained, O’Hara “made sure that we all knew the
financial concepts from the ground up. He wrote everything out
in long hand until we understood it.”
34
Suffolk Business Alumni Magazine ~ Summer 2006
Revealing the Future
Seguin knows a lot about starting things from the ground up.
As part of his job, he develops partnerships with companies in
Europe and in emerging markets like China and India. “I like to
engage with customers, to develop a relationship that will help
them reach their potential.” A key part of Seguin’s work is helping
foreign companies integrate Monotype Imaging technology into
their products.
An average day for Seguin starts early - 5:20 a.m. - with answering customer e-mails. Throughout the day, he plays three official roles at Monotype Imaging, serving as senior vice president
of marketing, general manager of display imaging, and as a member of the company’s board of directors.
�1999
Espen Anett, BSBA, and Devold Kalleland, BSBA,
were married in May in Haugesund, Norway. The
couple have a daughter who was born last April.
William C. Conroy, BSBA, and his wife Melissa
(Twyon) Conroy, BSBA ’94 welcomed their first
child, Meghan Louise Conroy last July.
Christopher C. Matt, MSF, is financial advisor for
UBS Financial Services, Inc., New York. He and
his wife, Betsey, welcomed their new son, Owen
Simpson Matt last October.
Ken Snell, MSF, is investment services officer at
CitiStreet.
Benjamin Li, MSF, married Catherine Church the
couple resides in Malden, Massachusetts.
David B. Smith, MSF, became a chartered
financial analyst and was promoted to chief
investment officer for Rockland Trust’s Investment
Management Group.
Vanessa Fader, MSF, married Matt Burrill this
past summer.
2000
Kathryn Moriatry-Baldwin, MPA, is director
of development and public information for the
College of Natural Resources at UC Berkley.
Ted Boudria, MSF, is vice president and senior
manager of Financial Reporting at Brown Brothers
Harriman.
Atul Golhar, JD/MSF, is working for AIG
Healthcare in Boston while pursuing his MBA at
University of Chicago.
Urszula Krzywicka, BSBA, is a marketing and
communications coordinator for the Massachusetts
Association of Realtors. She is also earning her
MBA at Bentley College.
2001
Peter Genovese, EMBA,
has been promoted to Vice President at
JEOL USA, a leading supplier of electron
microscopes and analytical instruments with
annual sales of more than $100 million.
Peter has held successive management
positions in the sales organization since
joining JEOL in 1983 and currently
manages a sales team with regional offices
throughout the U.S., Canada, and Mexico
as well as South America. President and
CEO Robert Santorelli announced
Genovese’s promotion at the company’s
annual sales and employee meeting saying,
“Pete has done a great job focusing the
company’s resources and working closely
with his colleagues on capturing business
in a very competitive arena.”
2001
Mark Ducker, MSPM,
is president of Wild Rose Pictures, Inc., an independent
international television production company based in East
Lansing, Michigan. He has worked on media projects in
several locations around the world, including Bangladesh,
Haiti, Lesotho, Malawi, South Africa, and throughout the
United States. Mark has produced and directed informational
fundraising programs about organizations working to create
positive social change and provide needed services to people around the world, highlighting
issues such as malaria, HIV/AIDS, and nursing education. Mark’s current project is a one hour
documentary about a humanitarian organization located in Marion, Illinois that for 20 years has
worked in East Africa to provide educational and medical services.
Shawn Whitney, MSF, is the new owner of
Kennedy’s Midtown, an Irish Pub & Steakhouse
located on Province Street in Boston.
Todd Wokoske, MSF, is a business analyst for
Boston Financial Data Services.
Carlton Young, MSF, joined Fidelity Investments.
2001
James Bizarro, MSF, is controller for Kellwood
Corporation.
Jennie Donohue, EMBA, joined the Dutchess
County Tourism Promotion Agency.
Scott FitzGerald, JD/MSF, opened his own law
firm, Fitzgerald Law Offices.
Deborah Moninger McLean, MSF, is a municipal
bond analyst at Columbia Management.
Kimberly Gilden, MPA, is assistant medical
technician at the Helen Woodward Animal Center
in Rancho Santa Fe, CA.
David Horn, JD/MSF, is counsel at National
Financial Partners Corporation in Austin, Texas.
Joseph Rooney, MSF, is assistant vice president
at State Street Corporation in Specialized Trust
Services.
Regine Milord-Mendes, MSF, is working in Risk
& Compliance at State Street Corporation.
Michael Marcy, MSF, is a financial analyst with
Mellon Financial.
Sheneal Parker, MPA, was elected to serve
as the new president for Fenway Community
Development Corporation.
John Richardson, MSF, is research analyst for
Janus Capital Group.
Bradley Rubin, MSF, is a fixed income research
analyst for BNP Paribas in New York City.
Aaron B. Shields, MBA, married Diana C. Siliezar,
the couple resides in Seekonk, NH.
Suzanne Thomas, MPA, is director of the Wellfleet
Council on Aging.
2002
John E. Anderson, MPA is grant manager in
glaucoma service for the Massachusetts Eye and Ear
Infirmary.
Nadine Armstrong, MSF, is wealth manager for
US Trust Company in Vero Beach, Florida.
Eric Bedard, EMBA, received the 2006
Outstanding Alumni Award for Service on
June 3. Eric is a dedicated volunteer on behalf
of the Suffolk University Alumni Association,
having served as President of the Executive
Program Alumni Council (EPAC) for three years.
Prior to his presidency, he served as the class
representative to EPAC. During his three year
term as President of EPAC, he worked tirelessly to
re-energize the alumni base, having helped plan
successful events at Gillette Stadium, F1 Boston,
and Fenway Park.
Matt Constentino, BSBA, and wife Susan
welcomed the birth of a baby girl named Jameson
Hering Consentino. Susan, Jameson and Matt are
living in West Linn, Oregon. Matt was recently
promoted to a district manager of Ameriprise
Financial Services.
Kevin McGrath, MSF, is an Investment Specialist
at MetLife Investment Strategies Group
Mauro Nunez, MBA, is director of the Boston
School of Boabom. The Boston School of Boabom
is the first Boabom School in the United States.
E. Joseph O’Keefe, EMBA, is assistant secretary
and chief of staff for the Massachusetts Executive
Office of Environmental Affairs (EOEA). In
this capacity, O’Keefe has oversight for the
operations of the Secretariat which includes over
3,700 employees, an annual operating budget of
$190 million, an annual capital budget of $135
million, four separate agencies (Environmental
Protection, Conservation and Recreation, Fish &
Game, and Food & Agriculture) and multiple
statutory divisions within the Secretary’s office.
Sarah W. Spencer, MBA, married Edward J.
Pierra, JD’00 the couple resides in Quincy.
2002
Lenka Benova, BSBA,
is in Eygpt where she is earning a master’s degree in
Middle Eastern Studies at the American University in
Cairo. In her free time, Lenka also interns in the United
Nations Development Program Office in Cairo. Lenka
writes, “they have a special program for HIV/AIDS in the
Arab countries and although the position is unpaid, the
team is very knowledgeable, energetic and enthusiastic. I
am very much looking forward to working with them! I miss the humanitarian work now when
I am concentrating solely on my studies.” Prior to enrolling in graduate studies, Lenka was the
Financial Controller for Doctors Without Borders in Nigeria.
Summer 2006 ~ Suffolk Business Alumni Magazine
35
�ALUMNI NOTES
2003
Rita Ausiejus, MBA, is field promotion manager at
Advantage Sales & Marketing, Foxboro.
Lana Beousova, MBA, married fellow MBA
classmate Dennis Carron, MBA.
Hayley Melissa Feyre, MPA, married Francis
Martin Dunn Jr. the couple resides in Boston,
Massachusetts.
Stacey Foss, BSBA, is assistant director of
admissions at Nova Southeastern University in Fort
Lauderdale, Florida.
Barbara L. Greenberg, MBA is senior business
improvement analyst with Putnam Investments.
Juliana Campos, MSF, is business controller for
Rodamco in Europe.
Paul Needham, MSF, is program manager for
Fidelity Investments.
Amber Milam, MSF, is a RFP Specialist at
Evergreen Investments.
Michelle Lee McDonald, BSBA, married
Christopher George Rocha, the couple resides in
Boston, Massachusetts.
Rene S. Torgersen, BSBA, is a financial analyst for
the Boston Capital Corporation.
Adam Winn, MSF, is a structured finance analyst
and completing the investment banking analyst
program, and also shares the news about the birth
of his second baby, Isabel, this past March.
Roberto Woessner, MSF, is senior relationship
manager for Corporate Banking for Banco
Mercantil del Norte in Mexico City, Mexico.
Dennis Urlaub, MSF, is contract specialist for the
US Air Force.
Tatyana Nickolova, MSF, has welcomed a new
baby girl, Amelia Rose, to keep her busy, as well as
a new job as the value analysis manager for Shaw’s
Supermarkets.
David J. Lofstrom, MBA, joined TD Banknorth
Insurance Group of Massachusetts as the Regional
Vice President of the Cape Cod Region.
2004
Lori Barrett, MBA, is administrator of home- and
community-based services at Mary Immaculate
Health/Care Services affiliate MI Residential
Community.
Steven Canessa, MBA, delivered the
Commencement Address for Bridgewater State
College’s fall graduation.
Paula Castillo, BSBA, plans to spend her summer
working for the United Nations in Austria,
generating strategies to support women’s enterprises
in developing countries. While a student at Suffolk,
Paula, co-founded the undergraduate student
organization, Women in Business Organization.
Upon graduation she worked as a marketing
manager for the Center for Women & Enterprise in
Worcester, Massachusetts.
Matt Cheney, MSF, is vendor oversight analyst
in the Treasurer’s Office of Deutsche Asset
Management.
Sorin Codreanu, MSF, has recently joined
PriceWaterhouseCoopers.
Scott Conley, MSF, is a financial analyst/corporate
officer at State Street Corporation.
Lech Czerski, MSF, is pursuing his MBA from the
Stern School of Business at New York University.
Elisa M. Hahn, BSBA, is a staff auditor for
the Investors Bank and Trust internal audit
department.
36
2005
Mahwash Zehra, BSBA,
married earlier this year in a traditional
Pakistani wedding.
Sean Harrington, EMBA, is senior brand
manager for Unilever Foods-North America.
In this position, Sean manages a $300 million
portfolio that includes Country Crock and Imperial
Margarine foods. In the spring, Sean visited Suffolk
and addressed Graduate Students at the Executive
Speaker Series sponsored by Suffolk’s Office of
Career Services.
John Mann, MSF, is a senior trader at GMO LLC.
Chris Marston, JD/MSF, is managing partner of
a full-service corporate law firm, Exemplar Law
Partners, LLC.
Kristen M. Meehan, MBA, is head of regulatory
operations at Vertex Pharmaceuticals.
Keith Melanson, MSF, is a financial system
support analyst for COR Financial Solutions.
Paul Murray, JD/MSF, opened his own law offices:
the Law Offices of Paul J. Murray, LLC.
Hoa Nguyen, MSF, welcomed the birth of his first
child in August
Mike O’Connor, MSF, is a credit analyst in
commercial lending for Citizen’s Bank. Mike also
welcomed his second child, Madison Murphy this
past March.
Mark H. Porter, MBA, earned his MS in global
supply chain management from Indiana University.
Evelyn Ramos, MSF, is senior manager at
PriceWaterhouseCoopers.
Nicole Reineke, MBA, opened a marketing and
product management consulting firm, Reineke
Associates last summer.
Dorothy Savarese, MBA, was selected to be the
first woman President of the Cape Cod Five, a
leading local bank with branches throughout the
Cape. Dorothy is a graduate of the Suffolk MBA
program on Cape Cod.
Suffolk Business Alumni Magazine ~ Summer 2006
Didem Uzumcuoglu, MBA, was chosen from over
30,000 applicants to appear in her native Turkey’s
version of the Apprentice with Turkish businessman
Tuncay Ozilhan as host.
Julio Vaca, MBA is senior product marketing
manager for BBN Technologies. He and his wife
recently welcomed the birth of their son.
Anne Ytreland, BSBA, is with Innovation Norway/
the Norwegian Trade Council in Boston.
Zhiying Zhou, MSF, is an accounting analyst for
St. Vincent Catholic Medical Center.
2005
Emily Czarnecki, MBA, married Charles
Gauthier; the couple resides in Arlington,
Massachusetts.
John Barrett, MSF, works in the Advisory Services
Division for Global Insight.
Laura Blatt, MSF, has been promoted to
Performance Analyst at Eaton Vance.
Juan E. Clariond, BSBA, is a financial analyst in
the risk analytics unit for Citibank-Mexico.
Steve Guertin, MSF, is a business analyst for Eagle
Investment Systems, LLC.
Anitha Bala, MSF, is a financial analyst for fixed
income securities at John Hancock.
Debbie Gatto, MSF, was promoted to assistant
treasurer at Babson Capital Management, LLC.
Jing Lu, MSF, joined MFS Investments in custody
oversight.
Sean McDonough, MSF, passed Level II of the
CFA. Sean also welcomed son Douglas Allen this
past January.
Marc M. Prettenhofer, BSBA, is a compliance
officer at Quest Diagnostics in Cambridge.
Pedro Rodriguez, MSF, is a fund accountant at
Investors Bank & Trust.
Dr. Helaine Smith, EMBA, received the 2006
Outstanding Alumni Award for Achievement on
June 3. Although Dr. Smith is a successful cosmetic
dentist, she annually conducts mission work that
has taken her to all parts of the world working with
numerous native cultures and indigenous people.
Some of the most rewarding work has been with
teenagers and young adults. During a typical
mission trip, Helaine will fabricate 40 obturators
which not only provides a barrier to the nasal cavity
and help in vocalization, but also enhance people’s
self esteem having struggled with this since birth.
Shaun P. Stimpson, BSBA, is with Merrill Lynch
Global Private Client Group.
Bruce Tobey, JD ’78, EMBA, former Mayor of
Gloucester was elected to the Gloucester City
Council.
~ In Memorium ~
Robert L. Dockendorff, BSBA ’51
Lawrence A. DeLeo, BSBA ’75, MBA’81
Paul J. Autiello Jr., BSBA ’57
Joel A. Sporer, MBA ’ 78
Paul F. Lynch, BSBA ’62
William M. Zielinski, BSBA ’78
Herbert Sandler, BSBA ’65
Brian H. Smith, MBA ’83
Amos E. Wasgatt III, BSBA ’73
Daniel S. Ventura, EMBA ’86
Leonard Florence, DCS ‘98
�DONOR PROFILE
B
ob Johnson’s association with Suffolk
has been longstanding. He earned
both undergraduate and graduate
degrees from Suffolk and has been a member
of Suffolk’s Board of Trustees since 1994.
Johnson serves on several Trustee Committees
including the Sawyer Business School; where
he is Vice Chair. An entrepreneur, Johnson
founded Yankee Marketers, a foodservice
broker in Middleton, Massachusetts in 1971.
In honor of the Centennial year, Johnson
merged his love for entrepreneurship with his
love for Suffolk by establishing the J. Robert
Johnson and Sandra Johnson Centennial
Scholarship. This scholarship will benefit an
undergraduate student in the Sawyer Business
School who has an interest in entrepreneurship.
The Johnsons are underwriting an initiative
critical to Suffolk’s success in providing
student financial aid. Their gift will help a
student meet and exceed his or her highest
expectations and will help Suffolk recruit and
retain the best students.
J. Robert
Johnson
BSBA ’63, MBA ’68,
Founder/President, Yankee Marketers
“I believe strongly in the mission of Suffolk
University and in Dean O’Neill’s vision for the
Sawyer Business School and his commitment
to entrepreneurial studies. I wanted to give
someone an opportunity to earn a college
degree; someone who might not have had an
opportunity without this scholarship. Giving
back is the greatest gift of all.”
Find out how you can help future generations
of Suffolk alumni. Contact Matthew K. Eynon,
Assistant Vice President for Advancement,
Suffolk University 617.305.1908 or via email:
meynon@suffolk.edu
Giving to Suffolk
Summer 2006 ~ Suffolk Business Alumni Magazine
37
�Calendar of Events 2006
August
August 20 - Sunday
6th Annual Alumni Night at
the Lowell Spinners
Lowell Spinners vs.
Tri City Valley Cats
3:30pm buffet at the Gator Pit
5:00pm game
LaLacheur Park; Lowell, MA
Contact: pweafer@suffolk.edu or
phone 617.994.4231
September
September 10 - Sunday
3rd Annual Executive MBA
Family Clambake
Steep Hill Beach on the Crane Estate
Ipswich, MA
Contact: Priscilla Rosati
prosati@suffolk.edu or
phone 617.573.8660
September 14 - Thursday
Washington, DC Alumni Chapter
Boston Red Sox vs. Baltimore
Orioles
Camden Yards, Baltimore, MD
7:05 p.m. Game
Contact: pweafer@suffolk.edu or
phone 617.994.4231
September 15 - Friday
Global Consumer Cultures
Academic Conference
October
October 6 - Friday
Cape Cod Breakfast Series
Featuring: John Nucci, VP of
Government and Community Affairs,
Suffolk University
Contact: aponte@suffolk.edu
October 12 - Thursday
BSBA Alumni and Student
Networking Event
6:00pm Omni Parker House Hotel
60 School Street, Boston
Contact: tmalione@suffolk.edu or
phone 617. 573.8631
October 20 - Friday
MBA Networking Reception for MBA
Alumni & Current MBA Students
7:45pm, Omni Parker House Hotel
60 School Street, Boston
Contact: pweafer@suffolk.edu or
phone 617. 994.4231
October 26 - Thursday
Emerging Economies Lecture
and Cultural Extravaganza
Series featuring Doing
Business in Brazil
4:30pm - 6:00pm
Contact: tmalione@suffolk.edu
November
November 2 - Thursday
Sponsored by the Marketing Department Emerging Economies Lecture and
Contact: anders.bengtsson@suffolk.edu Cultural Extravaganza Series
September 17 - Sunday
8th Annual 5K Road Race and
Family Walk
Hatch Memorial Shell
Storrow Drive, Boston, MA
Contact: pweafer@suffolk.edu or
phone 617. 994.4231
featuring Doing Business in India
4:30pm - 6:00pm
Panel Discussion and Cultural
Celebration
Contact: tmalione@suffolk.edu or
phone 617.573.8631
September 21 - Thursday
Suffolk University Centennial
Convocation and Birthday
Celebration - Boston Common
Contact: Office of Public Affairs at:
celebration2006@suffolk.edu or
phone 866.882.2006
Centennial Open House:
The Business School Today
2:00pm, 73 Tremont St, 12th floor,
contact: tmalione@suffolk.edu or
phone 617.573.8631
September 29 - Friday
State and Local Government
MPA Alumni Luncheon
Featuring Sal Di Masi,
Speaker of the Massachusetts
House of Representatives
Contact: mlavin@suffolk.edu
8 Ashburton Place
Boston, Massachusetts
02108-2770
November 9 - Thursday
Center for Innovation and Change
Leadership presents
Innovation and Speed-To-Market in
Design Driven Industries
8:00am – 11:30am (with breakfast)
Contact: abiernat@suffolk.edu or
phone 617.557.1505
November 10 - Friday
New Product Awards Reception
6:00pm – 9:00pm
Contact: tmalione@suffolk.edu or
phone 617. 573.8631
November 16 – Thursday
Center for Global Business
& Ethics Sponsors:
ETHICS & GOVERNANCE
ENFORCEMENT:
Implications for Domestic and
Global Business
Moderated by: Derek Meisner,
Partner, Kirkpatrick and Lockhart, LLP
11:30am - 2:00pm
Sargent Hall, 120 Tremont Street
Contact: prosati@suffolk.edu
December
December 2 - Saturday
4th Annual Alumni Bus Trip
to New York City
(with Greater New York City Alumni
Chapter)
Along with the musical Mary Poppins
and brunch at Sports Club LA, Rockfeller
Center, New York City, New York
Contact: pweafer@suffolk.edu or
phone 617.994.4231
www.suffolk.edu/business
for more events!
�
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Suffolk
A Magazine for A lumni and Friends of the Saw yer Business School | Spring 2007
BUSINESS
Reengineering
the Undergraduate
Business Degree
Global Business Education in Boston
�MESSAGE FROM THE DEAN
Suffolk
BUSINESS
Spring 2007
William J. O’Neill, Jr.
Dean
Morris McInnes, DBA
Associate Dean/Dean of
Academic Affairs
Ruth Ann McEwen, PhD, CPA
Associate Dean/Dean of
Accreditation and Administration
Theresa M. Malionek,
BSBA ’89, MA ’94
Director, Communications
and Special Events
Rebecca Coyne
Director, Alumni Relations
Contributors
Gregory Bergman
Maggie Bucholt
Leah Ritchie, MA ’94
Cristina Rodriques
Lephan Tieu, BSBA ’07
Alex Yen
Photography
John Gillooly
Ken Martin
Dhan Shrestha
Szymon Tolak
Cover Photo
Peter Vanderwarker
Design
First Light Design
Recently, Business Schools
across the US, have benefited
from enrollment surges in
their undergraduate business
programs. Louis Lavalle of
BusinessWeek writes, “undergrad business programs are
getting MBA-like respect, and
competition to get into them is
hotter than ever.”
Our undergraduate business
program has also experienced
tremendous growth. Since
2000, our undergraduate enrollments have increased by over 50%.
In this issue we focus on the Suffolk undergraduate business degree--the
Suffolk BSBA. You will learn about recent enhancements in the curriculum
to provide students with the knowledge and skills that they need in today’s
global workforce. You will also read about Suffolk alumni who are giving
back to Suffolk with internships, serving as advisory board members, mentoring, and teaching. I encourage each of you to be involved in your alma
mater by attending networking events, providing internships for our students
and giving financially to support our programs.
I am also delighted to inform you of the Sawyer Business School’s first
endowed chair, the Sawyer-Parks Endowed Chair in Entrepreneurial Studies.
The Sawyer-Parks Chair will assist the Business School as it grows its entrepreneurial programs.
Lastly, we’ve received many positive comments about the new look of your
alumni magazine, Suffolk Business such as from the one we received from
Sarah Wilkinson, MBA ’03, who writes, “to be perfectly honest, I thought it
was a new magazine. The stories, layout and photos are all excellent. I read
the whole issue cover to cover. It really seems as though the Business School
is taking steps forward in the right direction! Thanks again for your efforts.”
Many thanks to the Business School’s Director of Communications, Teri
Malionek for spearheading the redesign effort and for managing the production process.
Thank you for your feedback and support. If you have suggestions on items
we should cover in the next issue, contact me at woneill@suffolk.edu or Teri
Malionek at tmalione@suffolk.edu
Best regards,
William J. O’Neill, Jr
Dean
Global Business Education in Boston
�TABLE OF CONTENTS
2
News from the Business School
6
Events Wrap-Up
10
Faculty Updates
14 Reengineered and Ready:
The New Undergraduate
Business Program
By Maggie Bucholt
Holly-Ann Paiva BSBA ’07 and internship recipient from a Suffolk alumnus
20 On Call: Alumni and
Friends Are Enthusiastic
Responders
By Maggie Bucholt
22
Germany, Innovation and the
Role of the University
By Gregory Bergman
24
Julia Frost, BSBA student and President of the Women In Business Student Club
26
Rainy Day Funds:
To Save or To Spend
By Gregory Bergman
Alumni Connections
By Rebecca Coyne, Alumni Director,
Sawyer Business School
28
Alumni Events
30
Alumni Profiles and Classnotes
37
Donor Profile: Arnold Goldstein,
MBA ’66, LLM ’75
Dean O’Neill, Lephen Tieu, BSBA ’07 and Nique Fajors, BSBA ’89 connect with
undergraduate students and alumni at the BSBA Networking Event in October
�NEWS
Robert Kraft Kicks Off
Inaugural MBA Boardroom
Leadership Scholars Program
On April 19th, 20 graduating Suffolk MBA students received
a once in a lifetime opportunity to learn valuable leadership lessons from Robert Kraft, founder, chairman and CEO of the
Kraft Group Companies.
The students are members of the Suffolk MBA program’s
inaugural Boardroom Leadership Scholars (BLS) Program, a
unique initiative within the Sawyer Business School. Although
the program is open to all graduating MBAs, only 20 students
are selected each year as Boardroom Leadership Scholars.
Among the eligibility criteria, students must meet requirements for graduation, write a 500 word essay on what it takes to
be a leader in today’s global business environment; and demonstrate leadership capability, skills and interest.
One of the student participants, Kuda Tawha, MBA
’07 said “I enjoyed the meeting immensely and it is
one of the memories I will treasure for the rest of my
life. I took away many important lessons on family,
character, ethics, integrity, leadership, and business.”
Kraft, serving as Boardroom Leader, met with the 2007
Suffolk MBA Boardroom Leadership Scholars:
Each year the Suffolk MBA Program invites one nationally
known business leader to serve as the Boardroom Leader. The
annual BLS event features a keynote address and a Q&A session, which will enable the scholars to learn from the invaluable
experiences of the boardroom leaders.
Robert M. Correa, Michaela Costa, Keri Dattoli-McGloin,
Derek J. Edmond, Katie Hayman, Geoffrey Jarok, Matthew F.
Jordan, John Lawrence, Aaron W. Mace, Kimberly Matthews,
Mathew A. Palmer, Daniela Popa, Mareana Ricci, Luiz Santos,
Allyson Schneider, Gary M. Sheehan, Lee Sher, Nicholas St.
Hillaire, Peter J. Talarico, and Kuda Tawha.
Center for Innovation and Change Leadership Establishes
Research Partnership
The Center for Innovation and Change Leadership has formed a partnership with two leading
international business schools to study Knowledge-Intensive Business Services (KIBS).
The partnership includes the Institute of Innovation
Research (IoIR) at Manchester Business School, UK and the
Customer & Service Science Lab at the Bocconi University,
Italy. Professor and Center co-director, Robert DeFillippi and
Associate Professor Mark Lehrer constitute the core research
team from Suffolk.
The research partnership will focus on innovation in
Knowledge-Intensive Business Services. Knowledge-Intensive
Business Services (KIBS) are a subset of business services
whose primary outcomes take the form of knowledge assets.
2
Suffolk Business Alumni Magazine ~ Spring 2007
Examples inclue IT services, design and R&D services, consultancy, and marketing services. The share of KIBS is growing in
developed economies and KIBS are considered one of the most
important engines of growth. KIBS play a crucial role as key
competitive facilitators in the economy and KIBS firms often
act as key partners in developing technological and organizational innovations with their clients. The growth of KIBS is the
consequence of the increasing tendency of firms to outsource
some core processes and critical resources to specialized service
providers.
�NEWS
Chairman of the FASB Addresses Suffolk
The Sawyer Business School, in conjunction with the Boston Accounting
Research Colloquium (BARC), hosted the Chairman of the Financial
Accounting Standards Board (FASB), Robert Herz for a presentation entitled “The FASB and the Challenges and Opportunities Facing Financial
Accounting” on November 9. FASB is the principal accounting standard setting body in the United States and its decisions have far-reaching implications
for companies and the capital markets in the US. Over 80 people, including
Suffolk faculty and students, and members of the Boston business and academic
community, attended the presentation. Chairman Herz provided an update on
current projects being deliberated by the FASB and shared his thoughts on how
accounting educators can best prepare students to face the new challenges in
the accounting profession. The Boston Accounting Research Colloquium was
formed by five Boston area schools (Boston College, Boston University, Bentley
College, Northeastern University, and Suffolk University) as a way for local
scholars to meet regularly to discuss accounting research and to invite speakers
of national prominence to present their research in Boston. Associate Dean/
Dean of Academic Affairs Morris McInnes founded BARC in 1987 when he
joined the faculty of the Business School. Recently, McInnes was recognized by
BARC for his leadership and contributions to the organization.
Pictured left to right - Associate Dean Morris McInnes,
Robert Herz, chairman, Financial Accounting Standards Board
Center for Public Management Events
Promotes Partnerships
The Center for Public Management has focused its efforts on
public service research, training and community support since
its establishment in 1973. An important aspect of the Center’s
work includes educational seminars and certificate programs
offered to emerging leaders interested in the Commonwealth’s
public service.
In collaboration with community partners, the Center provides extensive educational opportunities for Massachusetts’
public service managers through its certificate programs. These
year-long programs are offered in partnership with several
Boston based organizations. Certificates are offered in: Health
& Human Services Management, Administration & Finance,
and Home Health Management.
In collaboration with the Greater Boston Chamber of
Commerce, “Connecting Business with Government” was held
in November. This program included panel discussions and
lectures discussing topics such as the “Top Five Things You
Need to Know When Working with Government” and government & business interaction. Participants also received an
opportunity to put their knowledge to work with a prepared
case study. Dean O’Neill, and Paul Guzzi, President and CEO
of the Greater Boston Chamber of Commerce, both spoke at
the event.
In collaboration with the John Joseph Moakley Institute, the
“Massachusetts State Legislature Staff Training” was held in
February. Speakers included former Senate President Robert E.
Travaglini and House Speaker Salvatore F. DiMasi. The training teaches new staff members on several issues, including:
where they can find key information, the importance of good
public service, how to deal with the press, and overviews of
ethics and the state budget process.
For more information about the Center for Public Management contact Sandy Matava, Director at 617.573.8024 or visit
www.suffolk.edu/cpm
Spring 2007 ~ Suffolk Business Alumni Magazine
3
�NEWS
Inventor of Post-It-Notes
Addresses Inaugural
New Product Innovation
Awards Ceremony
The Sawyer Business School hosted the first annual 5K
Innovation Awards Ceremony on November 10th. The New
Product Innovation Competition was established to encourage
students to turn their new product ideas into a commercial reality. Sushil Bhatia, executive in residence was the competition
and ceremony organizer.
Art Fry, keynote speaker, discussed his personal experiences
about creating innovative ideas and new products. Fry, a newproduct development researcher, at the time of discovery, had
attended a fascinating seminar hosted by the innovator of
adhesives, Dr. Spence Silver. Intrigued by the idea Fry took the
concept and applied it to some personal use. The application,
he hoped would make his life easier. He was frustrated with
scrap paper bookmarks falling out of his church choir hymnal.
In a split moment, Fry realized that the adhesive Silver created could be used as a reliable bookmark. From that moment
on the Post-It Note became a household name. Six finalists
remained from the twenty-five entries that were submitted.
The winners of the competition are as follows:
Pictured left to right - Professor Bhatia with first place winners: Joanna Trainor, Kevin
Morris, Ed Cunnally, and Art Fry.
Pictured left to right - Professor Bhatia with second place winners: Lisa Hachey, Tom
Santos and Wallace French, and Art Fry.
First Prize: $3,500
Product: EMBA 900 Chair
Innovators: Ed Cunnally, EMBA ’07, Kevin Morris,
EMBA ’07, Joanna Trainor, EMBA ’07, Emily Bugbee,
EMBA ’07, Kamaraj Arockiasamy, EMBA ’07
Second Prize: $1,000
Product: CTM (Close To Me)
Innovators: Lisa Hachey, EMBA ’07, Tom Santos, EMBA
’07, Jim Landary, EMBA ’07, Charu Deodas, EMBA ’07,
Wallace French, EMBA ’07
Third Prize: $500
Art Fry, inventor of 3M’s Post-It Pads
Innovators: Lorenzo Petruzesiello, BS ’96, GMBA ’06,
Marie Texier, GMBA ’06, Isa Perez, GMBA ’06, Erik
Raynor GMBA ’06
Your Chance to Innovate
and Participate
Well-known company representatives including ones
from Motorola Labs, Silicon Valley Bank, Merrill Lynch,
Netezza, and AmeriVault Corp. judged the event.
Professor Bhatia is accepting proposals for the 2007
New Product Innovation Competition and Awards
Ceremony. The Competition is open to all Suffolk
alumni and students.
Visit www.suffolk.edu/new_product
for more information.
Interested in judging the competition?
Also contact Professor Bhatia at sbhatia@suffolk.edu.
Product: Insulin Voyager
The 2007 Awards Ceremony will be held on
Friday, November 2.
For more information visit:
www.suffolk.edu/new_product
4
Suffolk Business Alumni Magazine ~ Spring 2007
�Center for Entrepreneurial Studies
Hosts Events for Student Entrepreneurs
The Center for Entrepreneurial Studies hosted the Global
Student Entrepreneur New England Regional Awards (GSEA)
Competition on Monday, May 7th.
The GSEA program is the premier award for undergraduate
students that own and run businesses while attending college
or university. Nominees compete against their peers, and other
student entrepreneurs from around the world for cash prizes.
Since its founding in 1988, the GSEA program has celebrated
the success of hundreds of student entrepreneurs. The GSEA
program is an Entrepreneurs’ Organization program, in partnership with Mercedes-Benz Financial.
The winner of the New England competition was Michael
Kopko, founder of DormAid and student at Harvard University.
DormAid (http://www.dormaid.com) is a service that helps
students enjoy their studies by handling the downsides of student life -- laundry, dorm cleaning, bedding, and more.
Second place was awarded to Brendan Ciecko, a student at
Hampshire College, who stunned the GSEA judges with his
business, Ten Minute Media (http://www.tenminutemedia.
com), which produces high-end web content for music stars
such as Bob Seger, Monica, and Natalie Cole, as well as manag-
NEWS
ing music artists. Michael and Brendan will both go on to compete at the GSEA Global Finals that take place 1-3 November
2007 in Chicago.
Teaching Youth to Build Businesses
The Center will host the National Foundation for Teaching
Entrepreneurship (NFTE) Business Plan Competition on June 6.
NFTE is a New-York based organization that teaches high school
students from lower-income neighborhoods how to start their
own businesses.
Since 1987, NFTE has reached over 120,000 youth and has
trained more than 3,700 Certified Entrepreneurship Teachers in
31 states and 13 countries. NFTE New England serves over 800
students in Massachusetts annually through partnerships with
schools and community based organizations.
The Center for Entrepreneurship provides education, support resources, consulting to Suffolk students, alumni and the
greater Boston community. For more information about the
GSEA New England Regional Awards Competition, or NFTE
Business Plan competition or to learn more about the Center
for Entrepreneurship, visit, www.suffolk.edu/ces.
Business Undergrads
Honored at NABA
Awards Reception
Five of the thirteen scholarship winners announced at the 18th
Annual National Association of Black Accountants, Inc. (NABA)
Awards Reception held on Thursday, April 26 were Suffolk students.
Nancy Douyon received a $10,000 Educational Institutional
Partnership Scholarship given on behalf of NABA and Suffolk
University.
Victoria Blanchard received a $10,000 Educational Institutional
Partnership Scholarship given on behalf of NABA and Suffolk
University.
Kerlin Aristilde received a $2,500 Corporate Partnership
Scholarship given on behalf of Liberty Mutual. Kerlin, who graduated in May, will join PriceWaterhouseCoopers in the fall along
with fellow students and NABA members: Aliki Anestis, Jean Paul
Manga and Michelle Udezue.
Hugette Konate, received a $2,500 Corporate Partnership
Scholarship given on behalf of Investors Bank & Trust. Hugette is
interning with KPMG and plans to start graduate school in the fall.
Hugette was also recognized as Distinguished Student Member for
her role as President of the NABA Boston Student Chapter.
Pictured left to right - Aliou Ba, Issam Chleuh, Mame Oumy Mbengue, Associate Professor
of Accounting Gail Sergenian, Nancy Douyon, Huguette Konate, and Eric Compaore
Aicha Belemkoabga received a $1,000 Marie Jose-Felix
Scholarship. Aicha is a junior at Suffolk and is majoring in
Accounting and minoring in Finance.
Eric Compaore, a junior Global Business and Accounting
double major received the Outstanding New Student Member
Award. Eric will be joining a peer mentoring program at
Deloitte & Touche for the summer. Eric is also treasurer of the
Boston Student Chapter of NABA.
Suffolk’s involvement began in 1995 when Associate Professor
of Accounting Gail Sergenian was asked to become the faculty advisor for the Boston Metropolitan Chapter. Suffolk is a
Platinum Level Corporate Sponsor of NABA Inc.
Spring 2007 ~ Suffolk Business Alumni Magazine
5
�EVENTS WRAP-UP
To honor Suffolk University’s Centennial Celebration, the Sawyer Business School hosted a
spectacular series of cultural, social, and academic events focusing on the Centennial themes
of global business, public service, and partnerships.
October 16
US Energy and the Role of Venezuela
Co-sponsored by WorldBoston
Fadi Kabboul, Minister Counselor for Petroleum Affairs, Venezuelan Embassy
Pictured left to right - Dean O’Neill, Felix Rodriguez, president & CEO of CITGO
Petroleum Corporation, and Associate Dean Shahriar Khaksari
October 26
Doing Business in Brazil
Co-sponsored with the New England Latin America Business Council
Pictured left to right - Dr. Isaac Cohen, CNN Senior Analyst for Latin American Economic News, Salomon
Chiquiar, Rabinovich Seyfarth Shaw, president of New England- Latin America Business Council, Cássio
Mesquita Barros, Mesquita Barros Advogados, Associate Dean Shahriar Khaksari, Ronaldo Veirano, JD ’71,
Veirano & Advogados Associados, C. Gopinath, associate professor of Management, Paulo Sotero, director
of the Brazil Institute at the Woodrow Wilson International Center for Scholars
6
Suffolk Business Alumni Magazine ~ Spring 2007
Ronaldo Veirano, JD ’71, Kathryn Battillo, VP for
Advancement
�EVENTS WRAP-UP
November 13
February 8
Doing Business in India
Doing Business in China
Consul General of India, Neelam Deo with Professor Bhatia
and Dean O’Neill
Pictured left to right - Yuan Wu, former manager Bank of China, and MPA student,
Harvard University Kennedy School of Governor; Shixin Chen, Deputy Director of Tax
Policy, Ministry of Finance of China & MPA student, Harvard University, Kennedy
School of Government; & Jeff Hotchkiss, President of Assembly Test Division, Teradyne
Jothi Raghavan, Bharatha Natyam Dancer
April 24
Bing Yeng Leung, Flour Dough Sculpture
Lion Dance by Kung Fu Athletic
Association
Doing Business in Poland
Co-sponsored by Polish American Networking Organization (PANO)
Weronika Wiktor from Cafe Polonia in traditional polish
costume.
Pictured left to right - Patryk Dresher, panelist & senior associate, litigation group, Ropes & Gray, Dariusz
Wojtaszek, panelist First Secretary, Consulate General of the Republic of Poland, Shahriar Khaksari,
associate dean, Marek Lesniewski-Laas, Honorary Consul, Consulate of the Republic of Poland in Boston,
Marcin Bolec, president, Polish American Networking Organization, C. Gopinath, associate professor of
Management and Tad Witkowicz, panelist and entrepreneur.
Spring 2007 ~ Suffolk Business Alumni Magazine
7
�EVENTS WRAP-UP
November 9
Center for Innovation & Change Leadership sponsored:
Innovation and Speed-to-Market in
Design Driven Industries
January 11
The US Deputy Secretary of Health and Human Services,
Alex Azar was in Boston to address 200+ local business and
health leaders regarding healthcare transparency. The Deputy
Secretary discussed the administration’s plans for health programs to offer meaningful, consistent information on both the
quality and price of healthcare services.
Pictured left to right - Panelists: Robert Wong, Hal Stern, Robert Zeytoonian,
board member of Center for Innovation & Change Leadership, Angie Kyle,
Beate Chelette, and Kory Kolligian
November 16
Pictured left to right - Mike Lavin, professor & chair Public Management, Dean O’Neil,
Alex Azar, USDHHS Deputy Secretary, and Suffolk Provost Patricia Maguire Meservey
Center for Global Business Ethics and Law with the Center for
Advanced Legal Studies and Institute for Executive Education
presented a panel discussion on the history, impact, guidelines,
and corporate decision-making related to the Foreign Corrupt
Practices Act. The panel was moderated by Derek Meisner,
partner, Kirkpatrick & Lockhart Nicholson Graham LLP.
March 29
Over 100 alumni, students and faculty attended the
WorldBoston/Suffolk University Global Leadership Series featuring Pakistani Ambassador to the US, Mahmud Ali Durrani
discusses the Current State of US-Pakistani Relations.
James T. Brett, MPA ’76, CEO & President of The New England Council
Caption to come
Pictured left to right - Dean O’Neill, Ambassador Durrani and John Carlson,
Chairman of the Board of Directors for World Boston
James Roosevelt, former associate commissioner of Social Security and the
grandson of Franklin D. Roosevelt
8
Suffolk Business Alumni Magazine ~ Spring 2007
�NEWS
Executive MBA Alumna Named
Suffolk BSBA Alumni
Open Italian Eateries
in Winchester and Boston
Alessandra Siniscalco, BSBA ’07 started Café Piazza
Dolce in Winchester, Ma., two years ago at the age 18.
Today, the Café is a thriving eatery and has been featured in the Boston Globe and on New England Cable
Network’s TV Diner.
Siniscalco dreamed of running her own business since
high school. With the help of her parents and her strong
work ethic, that dream became a reality. Her café is
located in the same building where her parents operate a
salon and spa and is now open six days a week. The café
overlooks Bellino Park and has free Wi-Fi access, large
flat screen TVs. Her secret: Alessandra imports ingredients from various parts of Italy and bakes everything
fresh in the café daily. The café’s specialties include:
panini, pizza, pastries and a variety of coffee drinks.
Café Piazza Dolce is located at 831 Main Street,
Winchester, Ma. For directions and hours visit their
web site at: www. cafepiazzadolce.com
Evan Buland, BSBA ’04 opened Café Quattro a
year following his graduation from Suffolk and a stone’s
throw away from the Nathan R. Miller Dormitory at 20
Somerset Street.
Since its opening, Café Quattro has quickly become a
“Suffolk” establishment. Faculty, staff and students can
regularly be seen eating in the café. Many student clubs
use Café Quattro’s catering services for club events.
Specialties include: pizza, chicken pesto panini, crabmeat roll and turkey wraps.
2007 National Financial
Services Champion
by the Small Business
Administration
Anne Cerami, SBA
program manager for
TD Banknorth and
Executive MBA alumna,
has been named the
2007 National Financial
Services Champion by
the US Small Business
Administration (SBA).
Cerami was honored, along with the SBA’s other Champion
and Lender Award winners, at a reception ceremony held in
Washington, DC on April 23 during the SBA’s National Small
Business Week.
Cerami was first named the 2007 Massachusetts Financial
Services Champion. She went on to win the New England competition for this award as well, before being named the National
Financial Services Champion.
The Financial Services Champion award is presented annually to an individual who assists small businesses in obtaining
financing either directly or through advocacy efforts to increase
the availability of financial services. Another reason for Ms.
Cerami’s selection was because of her many volunteer efforts
beyond her business and professional responsibilities to advance
small business interests.
STAY CONNECTED
To the Sawyer Business Alumni Network
Evan attributes his success to the education he received
at Suffolk. He received his undergraduate degree in management from Suffolk in 2004. Now he runs his own
pizza/sandwich shop right next to one of Suffolk’s dorms
and has a specialty pizza called the “Suffolk.”
Café Quattro is located at 4 Somerset Street, Boston
and is open Monday – Friday 11am – 8pm and
Saturdays noon – 4pm.
Send us your News
• Promotions • Marriages • Births
• Other announcements
To: Rebecca Coyne, Director of Alumni Relations
rcoyne@suffolk.edu • 617.994.4321
Spring 2007 ~ Suffolk Business Alumni Magazine
9
�FACULTY UPDATE
Michael B. Arthur
Richard H. Beinecke
Robert Defillippi
Tom O’Hara
Grants and Awards
Presentations at Conferences
Michael B. Arthur, professor of
management, was honored with the
Everett Hughes Award for a lifetime
of exceptional research, scholarship
and intellectual leadership from
the Academy of Management. The
Everett Hughes Award is the highest
distinction a person can receive
from the AMA’s Careers Division.
Arthur is the fourth person to
receive this award.
Mark Lehrer, associate professor of
management, was invited to present
at the Woodrow Wilson International
Center for Scholars’ conference on
New Thinking in International
Trade: National Strategies to Build
Comparative Advantage where he spoke
about trade strategies used in France
and Germany.
Michael B. Arthur was also awarded
the Sawyer Business School’s
Excellence in Research Award.
Thomas Whalen, visiting assistant
professor of accounting was awarded
the Sawyer Business School’s
Excellence in Teaching Award.
Billy Mee, instructor, information
systems & operations management,
received the Outstanding Faculty
Member of the Year Award from the
Student Government Association.
Assistant professors of marketing,
Anders Bengtsson and Giana M.
Eckhardt have been awarded a
research grant from the Marketing
Science Institute (MSI) to study
the social construction of brands in
China. For this project, Bengtsson
and Eckhardt have partnered with
Dunkin’ Brands. They will travel to
China this summer to begin
empirical data collection.
Tom O’Hara, associate professor of
finance presented his research paper
entitled “Rich Stock, Poor Stock: A
Strategy For Improving The Portfolio
Selection Process” at the 33rd Annual
Conference of the Northeast Business
and Economics Association on October
of 2006 held in Port Jefferson, New
York. The paper was invited by double
blind review and was published in the
Proceedings of the Conference.
Giana Eckhardt, assistant professor
of marketing and two colleagues from
Australia presented at the Business as
an Agent for World Benefit Conference.
They discussed the importance of
businesses being involved in helping
to make the world a better place from
an ethical and moral standpoint. The
conference mostly debated the concern
of corporate social responsibility.
Suzyn Ornstein, associate professor of
management, Kevin Krauss, clinical
professor of management and George
Moker, instructor of management
presented, “University-High School
Partnerships: A Model for Improving
Entrepreneurship Education and
Community Outreach” at the United
10 Suffolk Business Alumni Magazine ~ Spring 2007
Giana Eckhardt
States Association for Small Business
and Entrepreneurship conference in
Orlando, FL, on January 12, 2007.
In the News
Magid Mazen, professor of management, was interviewed on NECN by
Chet Curtis and Political Commentator,
Avi Nelson about President Bush and
Prime Minister Maliki meetings about
the chaos in Baghdad, Iraq.
Sushil Bhatia and C. Gopinath,
associate professor of management were
quoted in an article from Business Line
India (8 Jan. 07 p.10). The two professors were in India, leading a group of 19
Executive MBA students. In India, they
visited Intel, GE Welch Technology
Center, Trigent Software, SigmaAldrich Inc and EXIM Bank.
Elizabeth J. Wilson, chair and associate professor of marketing, was quoted
in the March 5, 2007 issue of Banker
and Tradesman regarding the True
Blue advertising campaign designed to
reposition Eastern Bank in the New
England financial marketplace.
Leadership Roles
Robert Defillippi, professor of management and co-director of the Center for
Innovation and Change Leadership has
been asked to be the conference coordinator for the 15th Annual International
Conference on Multi-Organizational
Partnerships, Alliances & Networks
(MOPAN) in June 2008.
This annual international conference is
intended for those directly engaged or
�FACULTY UPDATE
C. Gopinath
Liz Wilson
otherwise interested in practice related
to multi-organizational relationships
within and across borders. The Center
for Innovation and Change Leadership
will host the conference.
The Marketing department will host
the annual Consumer Culture Theory
Conference in May 2008. Assistant
professors Anders Bengtsson and
Giana Eckhardt will co-chair the
conference. Consumer Culture Theory
(CCT) is an interdisciplinary field that
comprises macro, interpretive, and critical approaches to and perspectives of
consumer behavior.
William J. O’Neill, Jr., dean of the
Business School and professor of
management has been appointed to the
Laurie Levesque
Alex Yen
Board of Directors of EDGAR Online,
Inc., a leading provider of interactive
business and financial data on global
companies to financial, corporate and
advisory professionals. The company
makes its information and a variety of
analytical tools available via online subscriptions and licensing agreements.
New Faculty
Appointments 2007
Due to expanding undergraduate enrollments, the Business School has hired
a historic 19 new faculty members for
the 2007 academic year; bringing the
Business School total full-time faculty
numbers to 110.
Suzyn Ornstein
New Faculty include:
Accounting
Mohamed I. Gomaa
Assistant Professor, Accounting
Prior to joining Suffolk, Mohamed
was an assistant professor at the School
of Business and Economics at Wilfrid
Laurier University in Ontario, Canada.
He earned his PhD in accounting
at the University Maastricht, The
Netherlands, his Master’s degree in
accounting from the University of
South Florida in Tampa, Florida,
his MS in decision and information
Systems from the University of
Florida, and his Bachelor’s degree from
Alexandria University, Egypt.
Publications
“Looking for the Next Big Thing: Bringing Virtual Team
Concepts into the Executive MBA Classroom,” co-authored
by Sushil Bhatia and Michael Barretti clinical professor of
marketing has been accepted for publication in the Indian
Journal of Economics and Business.
Warren Briggs, professor of information systems and operations management co-authored, Competitive Analysis of
Enterprise Integration Strategies for an upcoming issue
of Industrial Management and Data Systems. He has also coauthored Competitive Analysis of MIS in the MBA Core:
“Are Trends Putting Pressure on the MIS Course?” in the
Journal of Information Systems Education (April 2007).
Associate dean Ruth Ann McEwen is author of Earnings Per
Share, published by BNA Tax and Accounting Portfolio No. 5137.
“Continuing to Provide and Fund a Mix of Ryan White
Title I HIV/AIDS Services: Support from the ‘Voices of
Experience’ Needs Surveys in Massachusetts” with leadauthors Richard H. Beinecke, associate professor of health
administration, Sandy Matava, clinical assistant professor of
public administration, and MPA student Nicole Rivers has
been published in the Journal of HIV/AIDS & Social Services.
Richard H. Beinecke edited with others the Administration
and Policy in Mental Health and Mental Health Services,
November 2006. Their introductory article is a “Guest Editors’
Introduction: Evidence-Based Mental Health Practices and
Performance Measures in Massachusetts.” The issue is available
through Springer-Link.
Laurie Levesque, chair and associate professor of management, co-authored article, “The Status of Women in Corporate
Governance in High Growth, High Potential Firms,” has been
published in Entrepreneurship Theory & Practice, 2007
Alex Yen, assistant professor of accounting, had his article “A
Content Analysis of the Comprehensive Income Exposure Draft
Comment Letters,” published in the 2007 edition (Volume 19)
of Research in Accounting Regulation, edited by Gary J. Previts.”
Spring 2007 ~ Suffolk Business Alumni Magazine
11
�FACULTY UPDATE
Jorge Colazo
Abu Jalal
Georges Kemassong
David Manzler
Stefan Platikanov
Jamshed J. Mistry
David L. Manzler, CFA
Prior to Suffolk, Jamshed was assistant professor at Worcester
Polytechnic Institute teaching mostly accounting courses. Jamshed
earned his DBA from Boston University and his MBA from the
University of Utah and his BS from Purdue University.
David is expected to complete his PhD in June 2007 from the
University of Cincinnati. His research interests include investments
and financial institutions, with a current focus on closed-end funds.
Before joining the PhD program, David worked in the financial
services industry as a portfolio manager, research analyst, and financial operations principal. David earned his MBA from University of
Cincinnati and his Bachelor’s degree from Ohio University.
Assistant Professor, Accounting
Brigitte W. Muehlmann
Assistant Professor, Accounting
Brigitte researches and teaches in the areas of US Taxation and
Investments Planning as well as US & International Financial
Reporting and Analysis. Prior to joining Suffolk, Brigitte was associate professor at Bentley College where she earned her MST degree.
Brigitte earned her Doctorate and Master’s degrees from Vienna
University of Economics and Business Administration. She is a certified public accountant, management accountant, financial management, valuation analyst, and licensed tax expert.
Business Law & Ethics
Miriam F. Weismann
Associate Professor, Business Law & Ethics
Miriam is a former US attorney for the Southern District of Illinois.
She earned her LLM from Kent College, her JD from DePaul
University, and her Bachelor’s from the University of Arizona.
Finance
Assistant Professor, Finance
Stefan Platikanov
Assistant Professor, Finance
Stefan is expected to complete the PhD program at the University of
Colorado by the end of this year. He has taught Corporate Finance
and Introduction to Business at the University of National & World
Economy in Bulgaria. Stefan earned his Master’s degree from the
College of Europe and the University of Hamburg, Germany and BA
in economics from the University of National and World Economy,
Bulgaria. He is a co-founder and partner of Riahovetz Ltd., a private
business in Gabrovo, Bulgaria.
Management and Public Management
Alicia D. Boisnier
Assistant Professor, Management
Abu specializes in empirical corporate finance, international finance,
financial markets and institutions, and banking. Abu expects
to receive his PhD in Finance in June, from the University of
Minnesota. He earned his BA in economics and mathematics from
Wabash College in Crawfordsville, IN.
Prior to joining Suffolk, Alicia was assistant professor of the
Department of Organization & Human Resources at the School of
Management of State University of New York. Alicia earned her
PhD and MS at the University of California at Berkeley and her
BA in psychology & media studies at Hampshire College. Alicia’s
research interests include organizational culture and subcultures,
self-monitoring/impression management, demographic diversity, and
identity development.
Georges Désiré Tsafack Kemassong
Brenda Bond
Georges is expecting to earn his PhD in economics from the
University of Montreal, Canada in the fall of 2007. His fields of specialization include finance, econometrics, and international finance.
He earned his Master’s degree in finance from the University of
Toulouse, France, he also earned a Master’s degree in statistics from
Ecole Nationale de la Statistique et d’Economie Appliquée, Côte
d’Ivoire and his Bachelor’s degree in mathematics from the University
of Cocody, Côte d’Ivoire.
Brenda joins Suffolk from Harvard University’s Kennedy School
of Government where she was a research associate in the Criminal
Justice Policy and Management Program. Her work compares the
effects of intensive enforcement and community problem-oriented
policing on crime, disorder, and citizen perceptions of legitimacy
in crime hot spots. She earned her Master’s degree and PhD from
Brandeis University and a Master’s degree from the University of
Massachusetts Lowell.
Abu M. Jalal
Assistant Professor, Finance
Assistant Professor, Finance
12 Suffolk Business Alumni Magazine ~ Spring 2007
Assistant Professor, Public Management
�FACULTY UPDATE
Zhen Zhu
Assistant Professor, Marketing
Before joining Suffolk, Zhen was assistant professor at Babson
College. Prior to coming to the United States, Zhen was marketing
analyst for Procter & Gamble in Shanghai, China. Zhen earned her
MBA in marketing and BS in economics at Fudan University in
Shanghai, China. Zhen earned her PhD in marketing at University
of Illinois.
Aimee L. Williamson
Zhen Zhu
Carlos Rufin
Assistant Professor, Management
Carlos’ teaching interests include international business, the environment of business, and public management. Carlos joins Suffolk from
the Babson College where he was assistant professor of international
business. He earned his PhD in public policy at Harvard University.
He also earned his Master of Arts in economics at Columbia
University in New York and his Bachelor’s in economics at Princeton
University.
Sheila S. Webber
Assistant Professor, Management
Before joining Suffolk, Sheila was assistant professor of management
at the University of Massachusetts Lowell. Sheila earned her PhD in
industrial/organizational psychology at George Mason University
in Fairfax, VA and her Master’s degree from Fairleigh Dickinson
University. Her undergraduate degree is from Franklin & Marshall
College where she double majored in psychology & government.
Sheila has published a number of papers in the areas of work teams
and project leadership in Journal of Applied Psychology, Journal of
Business Research, Journal of Organizational Behavior, Academy of
Management Executive, and Journal of Business and Psychology.
Aimee L. Williamson
Assistant Professor, Public Management
Aimee is expected to receive her PhD in public affairs from
University of Colorado in May 2007. She earned her Master’s degree
from the University of Colorado and her Bachelor’s degree from the
University of Notre Dame. Currently, Aimee is research analyst/data
coordinator for the Colorado Children’s Campaign.
Marketing
Cristian Chelariu
Assistant Professor, Marketing
Cristian’s research interests include channel management, sales
force management in emergent economics, B2B, and implementation of market orientation. He earned his PhD from Georgia State
University, MBA from the University of Nebraska and his Bachelor’s
degree from Al.I.Cuza University, Romania. He will be leaving
Schulick School of Business, York University, Canada to join the
Business School.
Information System and Operations Management
Jorge Colazo
Assistant Professor, Information System and
Operations Management
Jorge’s research and teaching interests include operations management; innovation and technology management; operations-IT
interface; and empirical research methods. He earned his PhD in
business administration from the University of Western Ontario and
earned his MBA at I.D.E.A. and a Master’s degree in engineering in
Buenos Aires, Argentina. Jorge received an award for participating
in the competition-based 2006 Operations Management Research
Incubator held at the Academy of Management Conference in
Atlanta, Georgia.
Peter Tarasewich
Associate Professor, Information Systems and
Operations Management
Peter joins Suffolk from Northeastern University where he was
Assistant Professor. Peter earned his PhD from the University of
Connecticut, his MBA from the University of Pittsburgh and BSE
from Duke University. His research interests include: eBusiness,
wireless information systems, human-computer interaction and
usability. Peter’s research appears in Communications of the ACM,
Communications of the AIS, and IEEE Transactions on Engineering
Management.
Arnold Kamis
Associate Professor, Information Systems and
Operations Management
Prior to joining Suffolk, Arnold was assistant professor of computer
information systems and information & process management at
Bentley College. He earned his PhD in information systems from
New York University and his BS in applied mathematics (computer science) from Carnegie Mellon University. Arnold’s research
interests are in electronic business, decision support technologies and
human-computer interaction. His publications appear in journals
such as the International Journal of Electronic Commerce, Information
& Management, Communications of the Association for Computing
Machinery and The Database for Advances in Information Systems.
Arnold serves as a chair for the Hawaii International Conference on
System Sciences minitrack on Electronic Marketing, as an associate
editor for Case Studies in Business, Industry and Government Statistics,
on the editorial review board for Journal of Electronic Commerce
in Organizations, and as the web site editor for the Journal of
Management Information Systems.
Spring 2007 ~ Suffolk Business Alumni Magazine
13
�COVER STORY
“We are determined, as a
team of faculty, administrators,
and students to build one of the
‘best BSBA programs in Boston’”
Morris McInnes, associate dean for Academic Affairs
Julia Frost, BSBA ’07
Reengineered and Ready:
The New Undergraduate Business Program
Globalization, Leadership,
Communication, Technology,
and Social Responsibility
Are Highlights
14 Suffolk Business Alumni Magazine ~ Spring 2007
It’s no secret that the world of work has changed: the virtual office requires a workforce that knows how to communicate their functional knowledge to their global counterparts,
whose diverse cultures may differ sharply from their own. More
and more, businesses are demanding savvier employees with
leadership skills and an in-depth understanding of the global
perspective. And, as trends show, they are looking to recruit
above-average business graduates with bachelor’s degrees.
�The Sawyer Business School’s reengineered Bachelor of
Science in Business Administration(BSBA) curriculum, to
commence in fall 2007, will prepare graduates to meet the challenges of today’s work environment.
“It’s hugely exciting,” said Laurie Levesque, chair and
associate professor of management, and a curriculum task force
member. “We’re hoping that the thoughtful planning and the
incredible support we’ve received from the University will help
to bring it all together.”
A confluence of events prompted revamping the Bachelor of
Science in Business Administration (BSBA) curriculum, last
overhauled in the 1980s with minor changes introduced in
the 1990s. In response to the stepped-up demand for undergraduate business majors, national trends show enrollment in
undergraduate business programs has increased dramatically,
more rapidly than in MBA programs, according to AACSB
International—the premier accrediting body for business
schools across the world. Other factors were the need for the
curriculum to reflect the Business School’s revised global mission, to meet revised AACSB guidelines, and to coincide with
the course-crediting method adopted by Suffolk’s College of
Arts and Sciences.
LINKS to a Successful Career
The new curriculum is focused on educating the global leaders of tomorrow and seeks to build preparation through programming that focuses on leadership, innovation, networking,
knowledge, and service (LINKS)—all “links” to a successful
career. The themes of globalization; ethics and corporate social
responsibility; diversity and diverse culture; leadership; teamwork; communication competency; and networking, careers,
and life-long learning are emphasized throughout all four years
of the program.
In 2004, a 13-person task force for curriculum change,
chaired by Catherine McCabe, assistant professor of marketing, was convened with varied members of the Suffolk Business
faculty and the school community. “We asked ourselves, ‘What
would an ideal curriculum look like?’” said Levesque. “We
started from scratch, saying ‘There are the things our graduates
need to know, so what courses and in what sequence makes
sense? Only later did we say, ‘What does this mean in terms of
courses and what sequence makes sense?’”
Using Taxonomy for Learning, Teaching, and Assessing: A
Revision of Bloom’s Educational Objectives as a foundation to
help the committee understand and implement a standardsbased curriculum, the group met over a two-year period, rewriting the curriculum, and conferring with faculty and department
heads, before presenting a proposal that was approved by the
faculty in May 2006.
Business Courses Introduced in Freshman Year
The curriculum emphasizes the foundations of business
knowledge and practical application in group class projects,
experiential learning, and in real-world experiences, such as
internships; all supported by technology.
Business courses are introduced earlier—in the freshman
year instead of the junior year—and the program offers the
flexibility needed to tailor their program of study to meet
students’ needs. Students also take SU101, a one-credit freshman-year experience, in which students are block-scheduled to
encourage building relationships with each other. During the
fall 2005–2006 semesters, this new-curriculum pilot project
was highly successful, and in particular, juniors and seniors
served as teaching assistants in SU101, where they acted as role
models, and served as a resource for freshmen.
“This course is really helpful to those students who haven’t
lived in a city,” said Levesque, who explained that 18-year-olds
need a transitional course after they arrive on campus.
According to Levesque, the task force also “tweaked the linkages between quantitative courses.” For example the calculus
requirement was dropped for all but two majors, Finance and
Accounting. However, if a student had taken calculus in high
school, the student is encouraged to continue with calculus at
Suffolk. After collaborating with the math department, Finite
Math is now a requirement for freshmen not taking calculus and
a prerequisite for other quantitative courses. “You don’t learn to
synthesize and evaluate until you’ve mastered the basics,” said
Levesque. “We built the curriculum on that.”
A Global Focus from Day One
The globalization theme is interwoven throughout all four
years of the curriculum; students are exposed to the global business environment through a variety of courses, electives, and
workshops. They may opt to take one of two general education
classes, either on globalization or on history, which incorporate the underlying theme of the new BSBA program. That is,
business is linked to other disciplines. Students take one of the
many courses broadly defined as social change in the United
States and abroad, which exposes them to world geography and
cultural diversity; they study how social movements affect businesses around the world. “They will learn how business, people,
and cultures interact,” said Levesque.
In the business core, Business Ethics in a Global Environment
incorporates discussions of ethics across diverse cultures. Microand macroeconomics courses include a study of global markets,
and the Strategic Management capstone course gives students
another opportunity to link global issues with their functional
knowledge. In the fourth year, a variety of professional development workshops, including Global Business Etiquette, will help
graduating students transition to the real world.
Students also have the opportunity to visit companies in
other countries to observe first-hand how business is conducted:
the three-credit Global Travel Seminars combine Boston-based
classroom learning with a one- to two-week trip; recent choices
included London, England; Prague, Czech Republic; and
Beijing and Shanghai, China. (see related story on page 18 & 19)
Spring 2007 ~ Suffolk Business Alumni Magazine
15
�Communication, E-Portfolios, and Cohort Courses
The emphasis on communication competency requires that
students learn how to write concisely and well; use proper citations in research; and present their ideas effectively and persuasively, both orally and in writing. A grading system for assessing
communications skills is being developed and will be shared
with all faculty for use across the curriculum. “To progress in
any career, you have to communicate clearly,” Levesque said.
“Poor communication can lead to numerous problems, both
professional and personal.”
Communications skills will be further strengthened and the
improvements documented with the student’s individual online
or e-portfolio, one of the most innovative co-curricular components. The e-portfolio will showcase a student’s work and
their experiences. Students will chronicle what they learn—in
the classroom, in extra-curricular activities, and through their
real-world business experiences. With a student’s permission,
the staff at the Career Services Office can access the portfolio
to advise on career choices and identify potential areas for skill
development. The Portfolio also develops a student’s technical
expertise and instills a greater responsibility for documenting experiences and knowledge. In the students’ junior year,
they can create a personal web page to assist them with job
recruitment by presenting themselves effectively to prospective
employers.
“We anticipate that the e-portfolio will be used as a developmental tool, as well as facilitating academic and self-assessment
for student growth,” said Levesque.
The curriculum’s changes addressed requests students had for
earlier introduction of business courses, greater integration of
the curriculum, as well as the faculty’s concerns about students’
need for more analytical, problem solving, and business skills.
“I’ve learned how to manage my time efficiently and
how to multitask by participating in so many events,”
she said.“It’s fast paced. I want to get the most out of
my college career, so that when I graduate, I’ll have a
career I’ll be able to keep up with.”
Lephan Tieu, BSBA ‘07 marketing major
All co-curricular components, such as “cohort” experience,
are integrated with the main coursework. These four components are introduced in each of the four years: Experiencing
the Suffolk Community; Leadership and Corporate Social
Responsibility; Group Dynamics and Experiential Learning;
and Professional Development. Each experience provides active
learning opportunities, links together multiple curricular
components, and creates common learning experiences. They
each become progressively more complex and utilizes the skills
learned in previous years. In particular, the purpose of the
fourth-year cohort experience is to create networking opportunities and provide career skills with workshops on professional
16 Suffolk Business Alumni Magazine ~ Spring 2007
behavior and job hunting; the events will be sponsored in conjunction with alumni and students groups.
New Honors Program and Challenge Courses
To encourage scholarship, a second undergraduate Honors
Scholars program was organized. Like the existing Griffin
Honor Society and Sawyer Ambassadors, Honor Scholars students must maintain a high grade-point average, and they benefit from a supportive environment that encourages intellectual
curiosity and academic distinction. Twenty-five percent of the
BSBA classes taken by Honor Scholars are honors classes; they
also are given first choice to register for stimulating, tuitionfree “challenge courses.” Each semester, eight to nine topics are
offered; one of the courses scheduled for this fall is Knowledge
Globalization, to be taught by Mawdudur Rahman, professor
of accounting.
“We ask the faculty to send us proposals,” said Myra Lerman,
assistant dean for undergraduate business programs, and advisor to Honors and Griffin students. “We are offering challenging courses on current business trends.”
Most recently the course titles included, Leading the
Entrepreneurial Nonprofit, Social Entrepreneurship, and
Leadership in Institutional Change. In addition to advising honor students, Lerman meets with Sawyer Ambassadors
twice a month and with the Honors Scholars once a month;
her role is to enhance the groups’ leadership, communication,
and networking skills, to facilitate the meetings, and to act as a
resource. The goal of the Sawyer Ambassadors is to build community and to address unmet student needs.
Social Responsibility and Service
One of the challenge courses on social responsibility prompted
Sawyer Ambassador Julia Frost BSBA ’07, president of the
Women In Business Student Club (voted Outstanding Student
Organization of 2006 by Suffolk students), to organize the
Pink Campaign, which raised $1,100 over a two-week period
for breast cancer research at the Dana-Farber Cancer Institute
in Boston. The course demonstrated how to build committees
and the infrastructure needed for social causes. Frost led other
Women In Business members in writing, designing and producing flyers and hosting table events on campus stressing the
importance of early detection. The course also inspired her to
join the Dollar Campaign, which generated $1,700 in contributions to raise awareness about global child prostitution.
“I love helping to organize events that educate and inspire our
members and the business community to get active,” said Frost.
“Whatever business career I choose, I know I want to make a
difference in people’s lives.”
Sawyer Ambassadors and student club members were instrumental in organizing and staffing the well-attended BSBA
Student and Alumni Networking Event at the Omni Parker
�House Hotel last fall. Two members from each student organization were represented on the planning committee.
“We all discussed the logistics,” said Anthony Holley BSBA
’07, a Sawyer Ambassador, president of the Suffolk University
Business Career Organization Student Club (SUBCO), and a
member of the Collegiate Investment Association (CIA) Student
Club. “We made sure that we had people manning every sector
of the event. We had everything covered.”
Everything, that is, except coat racks, he said. No matter. “We
had more than 200 people,” said Holley. “We packed the house.”
Network, Network, Network
Students, faculty, administrators, and alumni, including
Nique Fajors BSBA ’89, vice president of marketing for Atari
Corporation, who was the keynote speaker, networked, and
enjoyed dinner and the view from the rooftop ballroom. Fajors
urged students to network, network, network, to mix and
mingle with people they didn’t know.
“Networking is very important, and you have to take full
advantage of the opportunities at Suffolk,” said Lephan Tieu
BSBA ’07, a Sawyer Ambassador and president of the Professional
Marketing Association (PMA) Student Club, another committee member. “Alumni are very willing to act as a mentor and to
help you succeed.”
A co-editor-in-chief and contributing writer for the student
newsletter, Suffolk Business Leader, Tieu is president of PMA,
collaborates with other student groups or organizing weekly,
free events, which offer more variety for students, and are scheduled for the activity periods. For example, the SUBCO career
lecture guest speaker, David D’Ardanglo, head of marketing, at
M&L Transit Systems, was cosponsored by PMA.
“I’ve learned how to manage my time efficiently and how to
multitask by participating in so many events,” she said. “It’s fast
paced. I want to get the most out of my college career, so that
when I graduate, I’ll have a career I’ll be able to keep up with.”
Tieu has already parlayed her networking skills into the
real world of business. Her last internship was at the luxurious Onyx Hotel, near the TD Banknorth Garden (formerly the
Fleet Center), where she worked as a guest-services agent and
concierge. At the time, the hotel’s general manager was Eric
Travers, BSBA ’01, an alumnus of the Business School, whom
she had met at one of the Business School’s Alumni networking
events. When she needed a local internship, she pulled out his
business card and contacted him.
“I loved working at the hotel,” said Tieu. “I met so many
new people. The hotel itself was also a huge networking venue;
many business travelers stay there, and I collected many business cards.”
Eric Travers has since left Onyx Hotel and is the current
General Manager at Poste Modern Brasserie at the Hotel
Monaco in Washington, DC.
Pictured left to right - Aicha Belemkoabga, Victor Bado, Yannick
Ilboudo, Hulda Compoare, Eric Compoare, SIFE administrator, Mame
Khary Dione, & Professor Thomas Haslam of Suffolk Dakar’s SIFE team
Opportunities to Enhance Learning
In addition to a variety of student clubs and other opportunities to enhance individual learning, the new curriculum places
more emphasis earlier on case analysis and presentation and
offers more access to national and international competitions,
some held on the Suffolk campus, including the New Product
Innovation Competition.
The New Product Innovation contest joins the existing BSchool Beanpot Case Analysis Competition, which brings
together teams of undergraduate business students from
Boston-area business schools, the National Association of Black
Accountants (NABA) Case Analysis Competition, and students
in Free Enterprise (SIFE), a global nonprofit organization that
mobilizes university students to create economic opportunities
for others and discover their own potential in the process. (see
related story on page 4)
“Participating in these competitions is one of the most valuable and rewarding experiences that our students can have,”
said Gail K. Sergenian, associate professor of accounting, a
curriculum task force member who works with NABA teams.
“They learn how to analyze real business situations under tight
deadlines, prepare professional presentations, and defend their
strategies before a team of experts. Even more important, they
learn how to think on their feet and work in an intense environment.”
Revising the undergraduate business curriculum was an
enormous task that involved administrators, faculty, students,
department heads, and advisory boards. “We are determined,
as a team of faculty, administrators, and students to build One
of the ‘best BSBA programs in Boston’” said Morris McInnes,
DBA, associate dean for Academic Affairs and professor of
accounting. 2
Learn more about the new BSBA curriculum, by visiting:
www.suffolk.edu/BSBA
Spring 2007 ~ Suffolk Business Alumni Magazine
17
�GLOBAL SEMINARS
Global Travel
Seminars
The Business School’s Global Travel Seminar Program
provides a powerful opportunity for undergraduate and
graduate students to build the global mindset crucial for
today’s business professionals.
Each seminar is custom designed by the faculty member
leading the seminar and includes visits with business
executives, government leaders, and academic experts
and cultural activities.
During Spring Break in March 2007, undergraduate
students visited England, the Czech Republic, and will
visit China in June.
Business in London, England
March 10-17, 2007
Business in the European
Union: Prague, Czech Republic
March 10-17, 2007
Seminar Schedule
Sunday, March 11 Arrive in Prague
Guided tour of Prague, Welcome Dinner
Monday, March 12 Morning Presentation:
The economic, historical, and political overview
of the Czech Republic
Lunch
Visit to: Rückl Crystal
Tuesday, March 13 Visit to: Senate of the Czech
Republic
Wednesday, March 14 Visit to: Microsoft, KPMG
Thursday, March 15 Visit to: Czech Trade
Commission, Bison & Rose
Friday, March 16 Free time to explore the city,
Farewell Dinner
18 Suffolk Business Alumni Magazine ~ Spring 2007
Seminar Schedule
Monday, March 10 Leave Boston for London
Tuesday, March 11 Arrive in London
Monday, March 12 Lecture:
“London as a Global Business Center”
Lunch at Regents
Company visit to CBS Outdoor
Group Dinner
Tuesday, March 13 Visit to:
Parliament, private tour by MP Nigel Evans
Chicago Board of Trade Lunch
Visit to: British American Business Council
Wednesday, March 14 Visits to:
Bank of England, Lloyds of London
Thursday, March 15 Sightseeing Trip:
Stonehenge and Bath
Friday, March 16 Visits to:
Little, Brown Book Group, London Stock Exchange
�GLOBAL SEMINARS
“The globalization of business has made
the world much smaller. Today it is so
important to learn about different systems
and different cultures to be successful
in business.”
Masatada Abe, BSBA ’07
Business in
Beijing and Shanghai, China
June 14–26, 2007
Seminar Schedule
Thursday, June 14
Sunday, June 17 Visit to: Tiananmen Square,
Forbidden City
Lunch
Temple of Heaven
Monday, June 18 Lecture: “The Chinese Business
Environment” at the University of International
Business and Economics
Visit to: BMW or Mercedes
Tuesday, June 19 Visit to: Yanjing Beer
Wednesday, June 20 Day trip to:
the village of Zhuozhou
Thursday, June 21 Lecture at University of
International Business and Economics
Visit to: CF Securities
Friday, June 22 Fly to Shanghai
Saturday, June 23 Sightseeing in Shanghai
(visit Shanghai Museum of Art, People’s Square,
Jade Buddha Temple)
Monday, June 25 Shanghai Stock Exchange
Lijia Zui Financial District
“The Doing Business in London Seminar provided
a priceless experience for undergraduate students.
It allowed them to learn about London through
business, culture, and tourism; and at the same time
form and build life-long friendships. The group was
enthusiastic and very eager to learn about global
business. Every one contributed to make the trip
successful and beneficial.”
Khaled Amira,
Assistant Professor of Finance
Undergraduate London Seminar Leader
Spring 2007 ~ Suffolk Business Alumni Magazine
19
�ALUMNI PERSPECTIVE
John Leonetti
MSF/JD ’01
Holly-Ann Paiva
BSBA ’07
Need Advisory Board members to
act as guest judges in a capstone
accounting class?
> No problem.
On Call:
Alumni and Friends
Are Enthusiastic Responders
An alum to sponsor an internship?
Teach a management class?
Coach a case-analysis competition?
> No problem.
Sawyer Business School alumni and friends are responsive to calls for assistance
and more than willing to accommodate faculty and the students who are the next
generation of global business leaders.
“The Advisory Board members are really involved,” said
Michael Kraten, PhD, assistant professor of accounting, who
teaches the course. “They’re looking to maintain the high-caliber of students; these are the students they are interested in
recruiting to their organizations.”
group selects a real-world organization and prepares a risk-management plan that identifies potential problems, assesses and
prioritizes the problems, and develops internal controls to deal
with the situation. On the last day of class, individual groups
present the risk-management plans without notes, slides, or
even a podium; each presentation is five minutes. A course
requirement stipulates that members from the local business
community guest judge the presentations, and Kraten immediately extended the invitation to the Advisory Board with stellar
results—and a bonus.
Kraten structures the capstone course, i.e., the final course
that students take before they graduate, around a leadership
theme for which there is no textbook solution. Each student
According to Kraten, Advisory Board member Leanne Melto,
a senior manager with KPMG, the audit, tax, and advisory firm,
mentioned to John Moriarty, a KPMG senior partner that one
When Accounting Department Advisory Board members
were invited to judge students’ risk-management plans for an
undergraduate course, ACCT 450 Theory and Practice, the
response was nearly 100 percent for both the undergraduate
course and its graduate counterpart.
20 Suffolk Business Alumni Magazine ~ Spring 2007
�of the group presentations had focused on a risk-management
plan for Suffolk University. Moriarty, one of KPMG’s authorities on higher education, and a contributor to the in-house publication, “Strategic Financial Analysis for Higher Education,”
volunteered to speak to the entire class on the subject.
Needless to say, Kraten was thrilled and readily accepted
the offer; Moriarty spoke to the class in April. “Things like
this keep popping up,” noted Kraten, who is grateful for the
Advisory Board’s dedication; his students will benefit greatly
from hearing the advice of a senior KPMG partner.
Alumnus John Leonetti MSF/JD ’01 is a firm supporter
of internships, which he organized as an employee at Merrill
Lynch, and then at Smith Barney, where management adopted
a formal internship program with the Sawyer Business School.
Last year, Leonetti started Beacon Hill Equity Group, an independent affiliate of Raymond James Financial, and once again
called on Myra Leman, assistant dean, for potential internship
candidates; he interviewed five and selected Holly-Ann Paiva
BSBA ’07.
“Internships help students define their goals,” said Leonetti.
“You don’t have to look far to find students who want to do well.
Interns demonstrate their appreciation, whether the internship
is paid or unpaid. They are hard-working and conscientious
about doing a good job.”
Paiva, who graduates this May with a major in finance, is
delighted with her experience and has accepted a full-time position with Beacon Hill Equity Group. Her goal is a career as a
certified financial planner, and she is learning about selecting
investments, allocating portfolios, and evaluating investment
opportunities.
“If I have a question, he’ll sit down with me and explain it,”
said Paiva, who is interested in sitting for the Series 7 and CFP
examinations. “That kind of attention you won’t find at a bigger
firm.”
Alumnus Mark DiFraia BSBA ’97, director of business
development at Charles River Development, was honored to
teach Business Organization and Leadership in the fall 2006
semester. A former member of the Griffin Honor Society, he
has maintained a close and satisfying relationship with the
Business School since his graduation and has helped
organize Griffin networking events. While a student
at Suffolk, Mark served as president of his class for
all four years and also as president of the Student
Government Association. When DiFraia took the
same class as an undergraduate, taught by Pierre
Du Jardin, it was a turning point; it confirmed his
decision to switch his major from political science to
business.
“I was impressed with the caliber of the
students and with their creativity,” he
said of teaching experience. “The class
helps students think like managers and
to solve problems.”
A student at American University, in Cairo, Egypt, studying for a Master’s degree in Middle East studies, Lenka Benova
BSBA ’02 was not only a participant in several national caseanalysis competitions, but she also volunteered to help coach
“Being part of the Suffolk family is an asset and a
support base for me for a lifetime...when your family
needs your help, you go back, and help.”
Lenka Benova, BSBA ’02
five national and international competitions after she graduated. In addition to constructive criticism, she provided support, motivation, experience, and encouragement.
“Suffolk was truly like my family, from the professors and
administrators, to the alumni and other students; being part
of the Suffolk family is an asset and a support base for me for
a lifetime,” she explained. “And when your family needs your
help, you go back and help.”
In 2002, she coached two teams, one undergraduate and
one graduate, for the National Association of Black Accounts
(NABA) Case-Analysis Competition; both won first place.
She also coached the Suffolk team of undergraduates for the
B-School Beanpot Case-Analysis competition, comprised of
teams from Boston-area schools, and for the Students in Free
Enterprise (SIFE) Competition at Suffolk’s Dakar Campus in
Senegal, Africa. In 2006, the Suffolk University Dakar SIFE
team won top honors in Senegal, and took third place in the
international competition held in Paris and judged by business
executives from 30 countries, including some of the world’s top
CEOs.
“Coaching is exciting,” Benova said. “I love working with
students and seeing them learn from each other, struggle with
the process, and then appreciate the experience at the end. I
also coach because these are the best and brightest students at
Suffolk, and I want them to have confidence and to know that
they have much to offer upon graduation.” 2
Give Back to Your Alma Mater!
Interested in sponsoring a Suffolk student to
intern in your organization?
Would you like to share your knowledge
and expertise as an adjunct or as a special
speaker in class?
Can you mentor or coach an undergrad?
Contact the Sawyer Business School’s
Dean’s Office at:
suffolkbusiness@suffolk.edu
or 617.573.8631
Michael Kraten, PhD,
Assistant Professor of Accounting
mkraten@suffolk.edu
Spring 2007 ~ Suffolk Business Alumni Magazine
21
�FACULTY PERSPECTIVE
Germany,
Innovation,
and the
Mark A. Lehrer, PhD
Associate Professor of Management
mlehrer@suffolk.edu
Role of the
University
From Faust to Finance
Before he was heralding the American university systems’ role in
developing new industry, Lehrer was trying to instill in his students
a love of German literature. But that didn’t last. “It’s a declining
industry,” he sighs. “People just aren’t interested anymore. I wanted
to do something else with my life.” Then the Berlin Wall fell, it all
clicked together. Mark would stop teaching Goethe, and start learning
business. “Everyone was certain that Germany would become Europe’s
dominating innovative economic force,” he says. “I figured that I could
leverage my expertise in German and use it to tap into this inevitable
development.”
To his dismay, it didn’t quite turn out that way, as the reunited nation’s predicted economic success
was surprisingly disappointing. “So I went back and tried to figure out why my initial predictions were
wrong,” says Lehrer. “And I found that the German university system is one really big explanation.”
After experiencing an “economic miracle” following WWII, the German economic engine began to
run out of gas in the 1980s. The reason for the stagnation was the country’s inability to excel in “new”
industries, such as computer technology and biotech. Even today Germany’s strength is in “older” sectors,
like automobile manufacturing, industrials and chemicals.
22 Suffolk Business Alumni Magazine ~ Spring 2007
�FACULTY PERSPECTIVE
München Malaise
Traditional explanations of this point to issues like the lack
of labor market mobility, underdeveloped stock markets, or the
notoriously inflexible nature of the country’s labor market and
institutions meaning, essentially, too much red tape. Lehrer,
however, has another, totally unique answer: The university
system in Germany needs repairing.
“One of the most important elements of a nation’s economy
is its university system,” says Lehrer. “Universities are instrumental in facilitating channels from the research lab to the
business community. The malaise affecting the German university system is that it is inflexible, and totally shut off from
the economy.”
This is unlike the university system in America, according
to Lehrer, which is heavily integrated into the business world,
“so many new ideas come out of the university system,” he says.
“There is simply no substitute for the university system in driving innovation into the economy, particularly when it comes to
developing new industries.”
Biotech is a case in point. Germany had only 15 biotechnology products in the pipeline in 2003, compared to 872 in
the US and 194 in the UK, which has a significantly smaller
population.
“Germany can’t seem to commercialize its biotechnology
research,” says Lehrer. “In short, they can’t seem to make it
from discovery to drug store. This is far different from the US,
which is considered by many to hegemony in this area.”
All Brains, No Business
According to Lehrer, it isn’t that German scientists have lost
their touch in the lab, it’s that, unlike in the US, the German university has ceased to be at the center of innovation. “Innovation
shifted from universities to specialized R&D institutes, such as
our National Institute of Health,” explains Lehrer. “Such institutes represent the core of Germany’s R&D.” Lehrer cites the
“staggering” decline of Nobel Prize winners from German universities over the past 100 years, particularly since the 1950s,
Lehrer blames this trend on the German government’s drive to
standardize education after WWII.
“They kept passing laws to ensure that all German universities were doing exactly the same thing in exactly the same way,”
says Lehrer. This differs from the model in the US where there
is some harmonization between universities, as conducted by
the universities themselves—not by the state.
The result is a serious lack of competition in the university
system, between both professors for wages as well as universities
themselves for students or for research grants. Not to mention a
general lack of business acumen that doesn’t bode well for commercializing new technologies.
American venture capitalists, many of whom came to
Germany in search of emerging technologies, soon left after
they realized that these scientists didn’t know a balance sheet
from a bed sheet.
“These VCs ran into a bunch of scientists asking for money who
couldn’t even do a business plan and knew nothing about how
to file a patent,” says Lehrer. “They were so used to just getting
“There is simply no substitute for the
university system in driving innovation into the
economy, particularly when it comes to
developing new industries.”
money and not competing for it that they had no clue what to do.
I guess you could say that they were all brains and no business.”
But not here. “The business culture in America is so porous,” he
explains. “It permeates everything including the university systems, especially because they are run a little like firms.” Crucial
to keeping this competitive edge over other university systems
according to Lehrer is the fact that the university systems in
the US are funded by both private and public money, unlike in
Germany where the whole R&D system became public.
“This mixture of financing modes is crucial to keeping the
university system in the center of innovative developments,”
explains Lehrer. “It’s what keeps our university system strong.”
Suffolk Succeeds
No where is the strength of the American university system
more represented than at Suffolk University, says Lehrer.
“Suffolk is a great example of being able to succeed in the way
that a German university cannot—specialization,” says Lehrer.
A by-product of competition, Lehrer believes that specialization
is the most important contributor to innovation. “It is the key
to our system here in America, which has been so successful,”
he says. Without it, the university will fail to take center stage
in the development of new industries. This is what happened in
the German case. And it’s a lesson we need to remember.”
Lehrer believes that Suffolk’s uniqueness lies in its location,
and the way in which it leverages that. Not a national university,
it’s a regional and an international university, he notes, made up
of mostly Boston kids and international students. “It’s a very
unique business model,” he says. “It offers the best of Boston,
America and the world.”2
Mark Lehrer is Associate Professor of Management. He earned
his PhD in Strategic Management from INSEAD, France. His
research and teaching areas include strategic management,
innovation and technology and the international management of R&D. Mark is widely published and is a member of
the Educator’s Advisory Board for the Wall Street Journal
Spring 2007 ~ Suffolk Business Alumni Magazine
23
�FACULTY PERSPECTIVE
Public Management
Professors
Douglas Snow and
Jerry Gianakis
provide a much needed
forecast on the use of
“rainy day” funds.
Douglas Snow
Associate Professor of Public Management
dsnow@suffolk.edu
Financial storm clouds
on the horizon.
Doug received his PhD from Northern Illinois
University. His areas of interest include tax policy,
public budgeting and financial management.
unds : nd
ay F pe
iny D
Ra
or To S
o Save
T
When it rains, it pours – from one
end of the Commonwealth to another.
Unable to raise property taxes, local
governments in Massachusetts are
using rainy day funds in increasingly
innovative ways to protect against an
economic torrent.
“They store revenue against a rainy day,”
explains Snow, who worked as a Fiscal
Analyst for the Utah State Legislature
before coming to Suffolk.
Jerry Gianakis
Associate Professor of Public Management
ggianaki@suffolk.edu
Jerry received his PhD from Florida State University. His
interests include: quantitative analysis, public budgeting,
and the administration of public services.
24 Suffolk Business Alumni Magazine ~ Spring 2007
�FACULTY PERSPECTIVE
“These funds were implemented in Massachusetts after the passing of Proposition 2 ½, which set a limit on the increase of
property taxes to 2.5% per year.”
Compared to taxes like sales tax and income tax, property
taxes are less “elastic” to the economy, meaning that they are
more stable and less subject to the ups and downs of the market
cycle.
“At the time, property taxes in the state were the highest in
the nation,” says Gianakis, a Massachusetts native who earned
his budgeting stripes down south as a Budget Director for St.
Petersburg, Florida.
“Proposition 2 ½ brought Massachusetts in line with the
county in the short run, but it left cities unable to raise property taxes to compensate for a reduction in state aid during a
recession. Rainy funds have since tried to fill the void.”
It Takes a Village …
Despite all literature which claimed these funds won’t grow
very large because tax payers will generally vote to get their
money back, the dynamic duo’s findings showed different.
“We were surprised to find that local governments had such
substantial rainy day funds,” says Snow. “It was also surprising
to see that they don’t just think of these funds purely as a tool
to deal with a lack of state aid. They have become embedded
in the financial management culture. They aren’t just being
peddled away at the first signs of financial stress.”
Snow cites his own town of Chelmsford as an example. “The
town faced a $3 million deficit last year and still voted to put
$1 million into the rainy day fund,” he says, adding that it
takes only a majority vote to put money into the fund, but a
two-thirds majority to take it out –a structure that shows these
towns are serious about saving cash.
Yet the biggest surprise in their findings was the idiosyncratic
way in which local governments saved or spent their rainy day
funds.
“We couldn’t find any determinant variable that would tell
us how much money a city would have in its rainy day fund, or
how it would spend it,” says Gianakis.
“Socio-economic variables such as birth rate, income level,
and geographic location didn’t really tell us as much as we
expected.”
For example, while generally the poorer the city – and therefore the more dependent upon state aid – the smaller the fund,
very wealthy communities also had only a few bucks set aside
for a rainy day.
“These communities feel that they have a political support
for increases in the property tax, and overriding Proposition 2
½,”Gianakis explains. Such an “override” must be approved by
a majority of the voters in a referendum.
This idiosyncrasy, according to Gianakis, is a product of the
state’s history of localism.
“Massachusetts is a highly localized state,” he says. “People
really identify with their communities. There can be two different towns right next door to one another with two vastly
different political histories and cultures.”
This differs from many states, he explains, where political
culture doesn’t change much from city to city, and can easily
be summarized at the state level. Further attesting to this spirit
of localism is fact that out of the 43 states that have rainy day
funds, only Massachusetts is one of the few that allow local
governments to establish them.
A potential downside of this ethos of localism, however, is
that cities don’t tend to share resources and services.
“You see more regionalism in other states with special districts,
as well as governmental mechanisms for which they can share
resources among local governments,” says Gianakis. “But not
here. Cities here want to do things their own way, which means
that they are pretty much on their own.”
A Perfect Storm?
So far, Massachusetts’ cities and towns have fared rather well
on their own, developing innovative ways to use their rainy day
funds to protect against state cutbacks.
“It seems there is a learning curve, and cities have become
more sophisticated in terms of their fiscal budgeting strategies,”
says Snow optimistically. “They are thinking more strategically,
and surprisingly long-term.”
But their innovation might not be enough. Both Gianakis
and Snow warn that the large and growing balances in rainy
day funds might signal more than just good fiscal planning.
“We think they might be preparing for a doomsday scenario,”
quips Gianakis. “There’s a perfect financial storm brewing out
there, and the towns and cities know it. Maybe only on an
unconscious level – but they know it.”
And what about just reversing Proposition 2 ½ so local governments could survive with less state aid? “We think it’s time
to give that some serious thought,” says Gianakis.
The Calm before the Storm
In the meantime, the two have teamed up for the second time
to simulate the effects of the 1991 recession on local state aid,
in order to determine if the funds are big enough to deal with a
similar crises. Massachusetts politicians should stay tuned.
“The budget represents our values translated into dollar signs,”
says Snow. “It’s a rank ordering of them. So despite what politicians say, the budget is a pretty good proxy for how they view
the world.
The professors are also talking to local financial directors
to find out more about their individual budgeting strategies.
“Our goal is to identify the best practices for how to use rainy
day funds at the local level,” says Snow. “And Massachusetts is
the best place to do it.” 2
Spring 2007 ~ Suffolk Business Alumni Magazine
25
�ALUMNI CONNECTIONS
Fellow Alumni,
My “day job” as a human resources director requires me to leverage the most
important asset of the organization—the talents of our people. As your board
president over the past two years, I’ve been able to put this experience into practice by drawing upon the strengths of my colleagues. Together, we’ve strived
to make the Alumni Association even more vibrant and our events ever more
relevant.
Case in point: September 21st, 2006, the official kickoff to Suffolk University’s
Centennial Celebration. Everyone in attendance will not soon forget the grand
procession down Tremont Street beneath hundreds of blue and gold banners, nor the Academic Convocation,
with keynote speech by former President George H.W. Bush. Following the events on the Boston Common,
Sawyer Business School alumni and friends gathered for a reception at 73 Tremont, the iconic, newlyacquired Suffolk University building.
For your alumni association, the centennial has been all about rekindling and maintaining connections.
With such a large number of graduates, it’s not always an easy goal to accomplish. We rely on you for candid
feedback and involvement. One thing I’ve discovered from my experience on the board is what a powerful
impact alumni volunteers have in steering this amazing University.
I have thoroughly enjoyed the time that I have served as board president. As my second and final term
in this capacity draws to a close, I will work with the board over the coming months to help select my successor. I’d like to thank you for your support and encourage your continued participation. Let’s make it
our mission to spread the good name of Sawyer Business School in our work, and to take advantage of this
important connection in our lives.
Sincerely,
Elaine O’Sullivan, MPA ’97
President, Alumni Board of Directors, Sawyer Business School
Sawyer Business School
Alumni Board of Directors 2007-2008
The Sawyer Business School Alumni Board of Directors includes 15 alumni representatives. Their mission is to
foster a life-long commitment between Suffolk University and its alumni by providing alumni opportunities to
engage in educational, professional, social and community service activities; and by providing the University the
special perspective and support of alumni in its life and growth.
The Sawyer Business School’s Alumni Board of Directors include:
Elaine M. O’Sullivan, MPA ’97
President of the Sawyer Business School
Alumni Board of Directors
Mark W. Haddad, MPA ’93
Vice President of the Sawyer Business School
Alumni Board of Directors
Angela Nunez, BSBA ’82,
MBA ’87, APC ’96
Clerk of the Sawyer Business School
Alumni Board of Directors
26 Suffolk Business Alumni Magazine ~ Spring 2007
Edward J. Bradley, Jr., BSBA ’57
Richard R. Duchesneau, BSBA ’69
Maureen V. Feeney, BA ’75, MPA ’76
Irene B. Fitzgerald, BSBA ’91, MS ’93
Dianne L. Grattan, MBA ’02
Robert H. Jones, BSBA ’72
Richard E. Lockhart, MBA ’73
David R. Morse, MBA ’94
William A. Popeleski, Jr., MBA ’87
Rachelle P. Robin, MBA ’87
Tara L. Taylor, MBA ’00
Roger Wellington, MPA ’01
�ALUMNI CONNECTIONS
Dear Alumni,
Getting to know you has been a pleasure but it hasn’t been always been
easy. With so many Sawyer Business School graduates among the Alumni
Association’s 60,000 members, my work as your new Director of Alumni
Relations has already been an exciting and inspiring challenge.
I arrived in January amidst a whirlwind of activity, including the introduction of a new look for the University’s Alumni Association. Our logo,
representing “the school on the hill in the heart of Boston,” was designed to
be an instantly-recognizable symbol of all of the exciting events offered by
the alumni association. I came here as we launched the Suffolk University
Club of Boston, extending full membership privileges to alumni at the
Downtown Harvard Club of Boston. Most significantly, I began in the
midst of this grand celebration for Suffolk University’s centennial year.
In my efforts to get to know Suffolk University and Sawyer Business School, I’ve applied my own background in executive education and alumni programs at Harvard Business School and my work at YPO, one
of the world’s leading membership organizations for global business leaders give me a starting point. I’ve
also been fortunate to be able to draw upon the expertise of Alumni Board President Elaine O’Sullivan,
MPA ’97. Elaine and her colleagues on the alumni board have clearly made enormous strides in reconnecting alumni with Sawyer Business School. Programs such as cultural learning events (this year we held four;
Brazil, China, India and Poland) and Alumni Career Breakfasts have strengthened the tie between alumni
and University.
In my brief time here, I’ve quickly discovered what you already know: that Sawyer Business School has
a history and culture unique to business education. So I’m hoping to tap into your knowledge of Suffolk
University and Sawyer Business School as well as your input. As we plan future events, I encourage your
feedback and your participation. My goal is to make the alumni association a true reflection of you, its
constituents. I look forward to getting to know you.
With Warm Regards,
Rebecca Coyne,
Director of Alumni Relations, Sawyer Business School
Email: rcoyne@suffolk.edu Tel.: 617.994.4231
BSBA Student and Alumni Networking Event
Suffolk BSBA students
Pictured left to right - Allison Nicole Britton, Katherine
Oppenheim, BSBA ’07 & John Mitchell, BSBA ’07
Pictured left to right - BSBA students: Ana Maria Duran, Javier
Garcia Negre, Patchaya Otaravana, Ester Alias, & Bailing Sun
Spring 2007 ~ Suffolk Business Alumni Magazine
27
�ALUMNI EVENTS
MS in Finance Program Hosts
EMC Executive
Pictured left to right - Assistant Professor of Finance, Khaled Amira, guest, and
Iness Aguir, MSF student
Pictured left to right - Michael Richards, Sr. Vice President, PNC Bank, Irina
Simmons, Associate Dean Shahriar Khaksari, John Walker, MSF ’02, Vice President
PNC Bank, & Mary Jane Walker, Associate Director, MS in Finance Programs
Students and alumni of the MS in Finance Programs packed the
Boston Harbor Hotel this past fall to hear from Ms. Irina Simmons,
a member of EMC Corporation’s executive team. Simmons is Senior
Vice President and Treasurer of EMC, where she has worked since
1995. With 2005 revenues of $9.7 billion and more than 27,000
employees worldwide, EMC is the world leader in products, services,
and solutions for information management and storage.
Responsible for EMC’s overall risk and liquidity management,
Simmons oversees interest rate, equity, foreign exchange, and property/casualty risk as well as the management and investment of the
company’s more than $7 billion in cash. Simmons manages EMC’s
global and investment banking relationships, including cash and debt
management and cash flow forecasting. She is also responsible for
EMC’s pension and 401K plans.
Simmons joined the MSF community for its annual networking
reception, which drew an enthusiastic and energetic crowd of over
125 people. Appropriately, she spoke at length about the importance
of the effective use of social and professional networks, commenting
on the positive impact her network has had upon her career. Guests
also heard about challenges of the technology sector and the rewards
that a career in this exciting domain can bring.
Simmons’ appearance continued a long tradition of the MSF
Programs in bringing executive speakers to networking events, giving
students and alumni an important opportunity to grow their own
networks and to hear directly from successful finance professionals.
Alumni Awards Ceremony
Road Race
Pictured left to right, Bill Fonte (BSBS ‘83, MBA ‘89) and
Coach Jim Nelson
Pictured left to right - Dean O’Neill, Alumni Achievement Award Winner Dr. Helaine Smith,
EMBA ’05, Michael Barretti, EMBA ‘82, Director, Executive Education and Life-Long
Learning, Alumni Service Award Winner Eric Bedard, EMBA ’02, and Kristin Polito, MBA ’03,
Director, Executive MBA Program
Mary and John McCulloch (BSBA ‘56)
28 Suffolk Business Alumni Magazine ~ Spring 2007
Holly Zhang (on left, EMBA ‘01) and Dianne
Gratten (on right, MBA ‘02)
�ALUMNI EVENTS
Celtics Game
Pictured top left - Erin Morrill (MPA ‘90) David
Morrill;
Bottom left - (standing) Mario Gallotto (BSBA ‘85,
EMBA ‘96), (left to right) Michael, his son, 12,
Ana, 11, Mary, mom (in back), Marissa, 7; Email:
mgallotto@hancock.com;
Top right - Julie Donato, Todd Kroner (MBA ‘06)
First Thursday Networking Events
Paul Thorton
Above top - Alumni met at the Red Sky Restaurant and Lounge during fall
1st Thursday; Bottom - Spring 1st Thursday gathering at Vintage Lounge
Above top - Paul Thorton leads the instruction; Bottom - Alumni discuss leadership
Spring 2007 ~ Suffolk Business Alumni Magazine
29
�ALUMNI PROFILE
Carla Santarpio
BSBA ’88
Co-owner, Santarpio’s Restaurant, East Boston, MA
C
arla Santarpio ’88 cherishes the close ties that have kept her East Boston
restaurant going strong for four generations “I really love working with my
family,” she said. As part owner of Santarpio’s Restaurant, Carla Santarpio,
along with her family, have maintained the restaurant’s hundred year-old
reputation for excellence by serving great food and keeping it simple (the
only items on the menu are pizza and barbecued lamb and sausage). But
simple is good, as loyal customers will attest, and it has helped Santarpio’s
remain a local landmark in Boston since 1903.
Despite plans to pursue a law degree after graduation, Santarpio had a
change of heart and decided instead to join the business, “I wanted to stay
and help my father. He made the business what it is today,” she said. This
decision worked out well for Santarpio, who enjoys the flexible hours and the
chance to spend time with her children.
The management classes Santarpio took at Suffolk taught her lessons that
would later help her inject new life in the business.
In 1991, she created more efficient ways to handle the seemingly endless
amount of paperwork. The time savings was so remarkable, she began opening the restaurant earlier in the day to take advantage of the lunch crowd.
“Lunches are now 25 percent of our business,” Santarpio said.
When she is not helping her relatives make an average of 300 pizzas a day,
Santarpio enjoys spending time with her children, working out at the gym,
skiing, or taking time to relax in Florida. She currently lives with her family
in Marblehead.
General Management positions (EVP Marketing
and Sales) with consumer packaged goods and
healthcare companies including Unilever and
Carter Wallace (now Church & Dwight). He also
had a 6 year stint as VP Marketing on the Radio
side (CBS, ABC).
1950
James Meikle, BSBA,
was a guest speaker in Professor
Jonathan Frank’s class in February to
give students insights on his forty year
career in the information systems field.
He retired as VP of Commonwealth GA
(now NSTAR) in 1988.
1961
Stuart Taylor, BSBA, is celebrating retirement!
After working in accounting until 1967, he served
the Baptist ministry from 1967 until 2006
(20 of those years in Canada).
1969
Frank M. Falcette, BSBA, MBA ’69 is Assistant
Vice President for Educational Affairs at Georgia
Perimeter College.
1973
Van Juliani, MBA, is calling it quits after 12
years of service on the Board of Selectmen.
Gary Karelis, MBA, owns an investment and
property management company in Newburyport
where he lives with his wife and two children.
1970
Doug McDermond BSBA was promoted to
Director of Management Services at the Floridabased American Management Services.
1971
Stephen H. Friedman, MBA, is currently
consulting with small-mid size health care
companies and their advertising agencies. He
spent 30 years in executive Marketing and
30 Suffolk Business Alumni Magazine ~ Spring 2007
John J. O’Connor, BSBA, was vice chairman
of services for PricewaterhouseCoopers LLP and
served as partner at the firm for 24 years until
he was announced to the board of directors of
Aspect Medical Systems, Inc.
Ed Ryan, MBA, is senior vice president for Total
Retirement Services at Diversified Investment
Advisors, Inc.
Charles R. Shediac, BSBA, has taken the
position of Senior Vice President/Chief Loan
Officer at The Georgetown Savings Bank.
�ALUMNI PROFILE
Ed Ryan
MBA ’73
Senior Vice President, Total Retirement Services
Newton, MA
A
s Senior Vice President for Total Retirement Services, Ed
Ryan, ’73 was tapped by his employer, Diversified Investments
Advisors in Newton, to bring the company to a new phase, “I
am creating a new business plan – a new structure,” Ryan said.
Specifically, Ryan was charged with growing the companies’
total retirement outsourcing business, which is a bundled service that provides clients a single view of their retirement planning (including healthcare, investments and IRA accounts for
example).
Before joining the company, Ryan had a 30-year career at
MassMutual Insurance in Springfield, where he held a variety
of positions including senior vice president of sales, and vice
president of marketing. In 1970, he earned a liberal arts degree
in math, and then an MBA from Suffolk in 1973. Although
Ryan believes his math degree taught him how to think clearly,
he credits Suffolk with preparing him for the corporate world.
“Suffolk trained me in business. I still refer to my old textbooks,” Ryan said.
Despite the 60-hour work week, or the endless hours on the road visiting clients or commuting to work, Ryan loves the job, “I like
the fact that if I do a good job, people will have more money to retire on and I like to compete against best financial institutions in
the world everyday,” Ryan said.
1979
1981
1983
Joe DeMeo, BSBA, operates a photography
business in Estero, on Florida’s West Coast,
called DeMeo with his wife Gail DeMeo.
Erik Berger, MBA, has been named general
manager of Sheraton Moana Surfrider Resort.
He has an extensive career as general manager of
the 2,265 room Walt Disney World Swan and
Dolphin Resort in Lake Buena Vista, Florida.
Susan E. Cole, MPA, was certified in October
2006 as an advanced hospice administrator by
the California Association for Health Services
at Home, a national accrediting organization.
Cole has served as executive director of Seacoast
Hospice since 1997 and has extensive experience
in non-profit management.
Spencer Hanley, BSBA, is General Manager
of the Nevis Air and Sea Ports Authority.
1980
Arthur Bowes, EMBA, is presently the Senior
Vice President of Human Resources for the North
Shore Medical Center (Partners HealthCare
System) in Salem, Ma. Arthur is also a professor
in the MBA program at the University of
Massachusetts/Boston where he teaches courses
in both the Human Resources and Health
Care Specializations. Arthur’s daughter, Cheryl
Bowes, graduated from Suffolk University in
2003 and is presently enrolled in the M.S. in
Communications program at Suffolk.
Dennis DiZoglio, MPA, former Methuen
Mayor, is quitting his job as deputy director of
development for the Massachusetts Bay Transit
Authority to take the Haverhill –based Planning
Commission executive director position.
Phyllis P. Godwin, MBA, is Chairman; CEO
of her father’s company, Granite City Electric
Supply Co. Phyllis is among the South Shore’s
most successful businesswomen and was featured
The Patriot Ledger on December 2, 2006.
1982
Paula Scott Dehetre, MPA, is Workforce
Systems Manager for Virginia Governor Tim
Kaine.
Barbara Jasmain, EMBA, was invited to teach
Advanced Finance at Bentley College for the first
time last semester.
Ed Jarvis, EMBA, former Executive Director of
Entrepreneurial Studies at Suffolk and faculty
member, owns and manages Alden Rowing
Shells, LLC with his son, Ryan Jarvis MBA’03.
1984
Marvalee Brown, EMBA, recently started
working as Client Manager for Leahy Consulting
Services in Richmond, VA. Retirement was too
boring!
Charles Lenis, MBA, is vice president of
worldwide sales for Exa-Grid Systems, Inc.
Debra Taylor, MBA, is senior accounting
manager for Protein Forest, In in Waltham, MA
Spring 2007 ~ Suffolk Business Alumni Magazine
31
�ALUMNI PROFILE
Celine Ariaratnam
Global MBA ’05
Customer Marketing Manager, Coca-Cola Ltd., Toronto
W
hen Celine Ariaratnam (Global MBA 2005’) moved to
Toronto from India at age thirteen, she never dreamed she would
become a marketing executive at Coca-Cola. “In college, I was
interested in religion,”Ariaratnam said. After getting her undergraduate degree in world religions, and a masters degree in South
Asian studies both from the University of Toronto, she became
interested in the business opportunities available in some of the
countries that she studied. Not surprisingly, she was particularly
interested in India, “I wanted to focus on one (country) and really
understand it – try to specialize and better determine the opportunities,” Ariaratnam said. That decision led her to the Global MBA
program, which she touts as one of the most fulfilling and challenging experiences of her educational life, “The environment at Suffolk
was very good. We were always challenged to do well,” Ariaratnam said. In her current job as Customer Marketing
Manager at Coca-Cola Ltd. in Toronto, Ariaratnam enjoys a collaborative team environment and the opportunity
to apply the lessons she learned while in school. In between working and plotting her future as an entrepreneur,
she is very busy planning her upcoming wedding and honeymoon trip to Italy.
1985
Erin M. Gorman, MBA, is the national sales
manager for Mellon Financial’s Private Wealth
Management mortgage group. She has more
than 20 years of experience in all aspects of the
mortgage business. Prior to rejoining Mellon,
she was founder and managing principal of her
own Boston-based mortgage brokerage boutique,
specializing in the high-end marketplace.
Previously, Gorman was senior vice president with
GuardHill Financial Corporation, a New Yorkbased mortgage broker. In addition, during her
nine years with The Boston Company’s (acquired
by Mellon in 1993) jumbo mortgage division,
Gorman was consistently a top-ranked mortgage
sales producer. Mellon is among the nation’s
leading private wealth managers, with more
than 135 years’ experience in providing wealth
planning, investment management and financial
management services to financially successful
individuals, families, family offices, charitable
gift programs, entrepreneurs, professionals,
endowments and foundations. Mellon’s Private
Wealth Management group is a leader in each
of its major client segments and consistently
achieves industry-leading client satisfaction and
retention rates.
Christine Herb, BSBA, is named Executive
Vice President, Chief Information Officer for
Columbia River Bank.
1990
Michael F. McLaughlin Sr., MBA, writes
“Prof Khaksari peaked my interest in
international business when I was a graduate
student in the late 80’s. I did an analysis of how
the globalization of business and the economy
would impact my industry and what changes
would likely take place and what opportunities
might present themselves. As a result of this
analysis I founded Flagship Forest Products, Inc.
I currently serve as President & CEO. Flagship
is an importer and stocking wholesale distributor
of high-grade hardwoods from overseas. They
are the largest distributor of Indonesian and
Malaysian hardwood decking in the Northeast
US. I was well prepared to manage the amount of
and the pace of change in business because of the
training I received at Suffolk. My wife Carolyn
and I have one daughter and two sons and reside
in Hudson and Falmouth, MA.”
32 Suffolk Business Alumni Magazine ~ Spring 2007
1993
James P. Dever, III, BSBA, is the Vice President
on the Board of Directors of Habitat for
Humanity Greater Boston, Inc, an Executive
Committee Member – Logistics Chairperson
for Autism Speaks Walk 2006, and the Branch
Manager of Rockland Trust Company.
1994
Joanie Walsh, MBA, formerly Joanie Finn,
relocated to Colorado Springs in 2003, got
married to John Walsh in 2005, and has been
working for ITT Corporation since April 2004
in the field of training and employee
development. A 1994 graduate from the MPA
program, she was Professor Dave Pfeiffer’s
graduate assistant working on a NIH grant to
evaluate the implementation of the Americans
with Disabilities Act.
1995
Maribeth Netishen, MBA, is self employed at
Mary Kay Independent Senior Sales Director.
�ALUMNI PROFILE
Lou Casey
MSF ’98
CFO, Sustainable Energy Solutions, Framingham, MA
L
ou Casey ’98 spends his time helping others save their energy. Casey’s company, Sustainable Energy Solutions, provides consulting services to small and
medium sized businesses to help them track and reduce the cost of power usage,
“As the price of power goes up, it takes more of a bite out of an organization’s
budget, Casey said.”
Casey’s clients span a broad spectrum including nursing homes, health clubs,
and small industrial facilities. Recently, Casey’s company was hired by Catholic
Nuns to deliver solar electricity to the schools and hospitals they run in the
African country of Congo. Although Casey finds this project particularly
rewarding, he says it is challenging to work in remote regions of the world, “If
something goes wrong, or you just need an extension chord, there is no Home
Depot - nothing like that. It is like planning to construct things on the moon,”
Casey said.
Although trained as an electrical engineer, Casey came to Suffolk in 1996
because he wanted a career change. “I was working in nuclear power when the industry was at death’s door,”
Casey said. After finishing an MS degree in Finance at Suffolk, he realized that he could use both his engineering background and his new financial expertise to help him build his new business. Before he started his current
business, Casey also ran another startup with a partner called Telepower, which delivered telecommunication and
bundled energy to residents and small businesses. Before that, Casey was employed by various companies including Yankee Atomic Electric Company, Brigham and Women’s Hospital, Stone and Webster, and Honeywell.
1996
Tina Bronkhorst, EMBA, is Vice President at
Digitas.
Denise Verrastro Iannone, MBA, had a baby
boy, Michael Cole Iannone, 1/29/2006
William Mee, MBA, and Instructor of
Information Systems and Operations
Management was recognized in April by Suffolk’s
Student Government Association as Outstanding
Faculty Member of 2006. Mee credits his Suffolk
education as the key to his success stating, “As a
Suffolk MBA I was given models and skills that
I use everyday in the classroom. A few models
that I use today are: “The Model for Teaching
Excellence” by Professor Morris McInnes,
“Communications Skills” by Professor Suzyn
Ornstein, “Technology Skills” by Professor
Jonathan Frank, and “Strategic Vision” by
Professor Bob DeFillipi.
1997
Eric Kinsherf, MBA, recently obtained the
designation of Certified Public Accountant from
the MA Board of Public Accountancy. He has
been working for the firm of Thevenin, Lynch,
Bienvenue LLP, Certified Public Accountants
since September 2005. He transitioned to this
job from his previous position as Finance Director
for the Town of Braintree.
1999
Julie Moss, EMBA, takes the position of
associate vice president and financial adviser with
Morgan Stanley.
Karen E. Rothwell, MBA, is currently a
Director with Outward Insights, a consulting
firm specializing in strategy and competitive
intelligence.
1998
2000
Caleb DesRosiers, BA ’94, MPA ’98, JD ’98
married Dr. Christina Elaine Harris in San
Diego, CA. Caleb is director of pubic policy
at Roche Pharmaceuticals in New Jersey. He
is also on the boards of the Massachusetts
Association for Mental Health, a private nonprofit
organization that develops community-based
education, healthcare and mental services for
children and adults; and Central Boston Elder
Services, which provides services to low-income
elderly people.
Brian Phillips, BSBA, is a wedding
photographer whose work is currently featured in
the latest issue of Wedding Style NE Magazine.
Carla Sbardella, MBA, was recently appointed
Director of Medical Management at Network
Health.
Karen E. Rothwell, MBA, is currently a
Director with Outward Insights, a consulting
firm specializing in strategy and competitive
intelligence.
Doug Hirsch, EMBA, moved to Los Angeles,
and is once again herding cats for his old
employer, BBN. He bought a house down in San
Pedro, blocks from the beach.
2001
Michael Bell, EMBA, in January 2007 was
elected President of the Environmental Bankers
Association (EBA). The EBA is a non-profit trade
association that represents the financial services
industry, including bank and non-bank financial
institutions, insurers, asset management firms and
those who provide services to them. Its members
include lending institutions, property & casualty
and life insurers, the environmental consulting
and appraisal community, and attorneys. The
(continued on pg. 34)
Spring 2007 ~ Suffolk Business Alumni Magazine
33
�ALUMNI PROFILE
Susan Cole
MPA ’82
Executive Director, Seacoast Hospice,
Exeter, New Hampshire
S
usan says that although she cannot recite her old class notes
exactly, the lessons she learned at Suffolk have stuck with her.
“Suffolk taught me that leading an organization requires an
understanding of the legal and political realities of doing your
job,” Cole said. As the Executive Director of Seacoast Hospice
in Exeter New Hampshire, the only independent non-profit
hospice in the state, Cole is responsible for providing end-oflife care to terminally ill clients and their families.
Despite the emotional challenges of hospice work, Cole says
that her job is full of joy, “When you help people focus on
living each day as fully as possible, it leaves you with a sense
that it matters what you did,” she said. Cole recently opened
the Hyder Family Hospice House in Dover, N.H., a 14-bed
facility that is the largest of its kind in the state.
A resident of York, Maine, Cole earned a BS in Criminal
Justice from Northeastern University in 1978, and then a
Masters of Public Administration from Suffolk in 1982. Since that time, she has had a variety of experiences working in human service agencies including the department of social services and the Y.W.C.A. In 1985, Cole was made
Executive Director of a rape crisis center in Portland Maine, and then ran a small hospice before taking her current
position at Seacoast in 1991.
EBA was established in 1994 in response to
heightened sensitivity to environmental risk
issues, and the need for environmental risk
management and due diligence policies and
procedures in financial institutions. Their web
link is http://www.envirobank.org/index.php.
Chet Cekala, MBA, left his job at Gillette
and became the Chief Intellectual Property
Counsel at Teradyne. Teradyne (NYSE:TER) is
a leading supplier of Automatic Test Equipment
used to test complex electronics used in the
consumer electronics, automotive, computing,
telecommunications, and aerospace and defense
industries.
Mark S. Ducker, MSPM, became the Executive
Director of the Carbon County Economic
Development Corporation in Carbon County,
Wyoming (based in Rawlins, WY) in October
of 2007. The mission of the Carbon County
Economic Development Corporation is to
improve and promote the economic viability of
Carbon County by assisting existing businesses in
their efforts to grow, facilitate the development of
infrastructure throughout the county to enhance
the ability to expand local businesses and recruit
new business into the county, assess the demand
for affordable workforce housing to attract
developers and builders to create new housing
opportunities, and to develop improved industrial
sites which are affordable and attractive to new
and expanding businesses. Mr. Ducker’s primary
responsibilities will be to assess the economic
needs of residents and organizations throughout
Carbon County and be the intermediary to
communicate those needs to partners in industry,
local and county government, and the Wyoming
Business Council.
Sajid Riaz, MSF, completed three years at Ernst
& Young’s at corporate finance practice in the
Middle East, a year and half ago (Nov 2005)
he moved to FALCOM Financial Services as a
Director of Equity Capital Markets (a part of
the Investment Banking Group). FALCOM is a
newly established investment bank based in Saudi
34 Suffolk Business Alumni Magazine ~ Spring 2007
Arabia; it is the largest investment bank in the
country (out of the 15-20 licensed up till now).
They have recently launched operations in Saudi
Arabia and the plan is to have a presence across all
Arabian Gulf countries within the next 3-5 years.
2002
Nadine Armstrong, MSF was promoted to Vice
President/Wealth Manager at US Trust Company
in Vero Beach, FL.
John Dugger, EMBA has been selected Chair of
the Gloucester Housing Coalition.
Damon Gregoire, MBA ’02 has been appointed
Vice President and Chief Financial Officer of 3D
Systems Corporations, a leading provider of 3-D
modeling, rapid prototyping and manufacturing
solutions. In a press release, Abe Reichental,
President and CEO of 3D Systems Corporations,
says, “…throughout his impressive career, Damon
has built strong financial operations’ teams and
amassed significant experience with corporate
governance and controls, debt and equity markets
�ALUMNI PROFILE
Dr. Danyi Wen
EMBA ’04
Scientist II, Biogen IDEC, Cambridge, MA
W
hether she is gliding across the floor in a ballroom dance competition,
or networking with other scientists in her field of pharmaceutical development, Dr. Danyi Wen knows how to work a room. Wen’s leading edge
research in biomarkers, substances in the body that may contribute to the
early detection of cancer, is well known among her peers, and has led to
numerous publications in medical journals. A native of Chestnut Hill, Wen
is currently employed by Biogen-Idec, where she is continuing her research
toward new drug discovery.
Before completing her MBA at Suffolk in 2004, Wen earned an M.S.
in Biochemistry and Pathology from the Peking Union Medical College,
and an M.D. degree from the Fourth Military Medical University in Xian,
China. After coming to the U.S. in 1991, she joined the faculty at Harvard
Medical School as an instructor, and was then employed by Millenium
Pharmaceuticals in Cambridge. While Wen was at Millenium, a drug for
rheumatoid arthritis was brought to clinical trials because of an article that
she published. In 2003, Millenium officially recognized Wen for her outstanding contributions to the field.
Because she wanted to learn more about the business side of the pharmaceutical industry, and needed a flexible class schedule to do so, Wen enrolled
in Suffolk’s Executive MBA program in 2002. She remembers that the program taught her to see the big picture of
business in a global arena, “Suffolk gave me a skill set for managing (my) company’s international initiative,” Wen
said.
Research is among Wen’s many passions in life along with ballroom dancing and gathering with old friends from
Suffolk, which she does faithfully once a month.
and financial reporting. His demonstrated leadership and strategic skills in
financial matters with multinational public and private companies and his
significant financial systems implementations experience are exactly what
3D Systems needs to support the execution of our business strategy and to
provide the highest degree of integrity in our financial reporting.”
2004
Lindsay Adams, BSBA, recently switched jobs. She was working at Product
Ventures, a product design company as a marketing insights executive
and is now working at Millward Brown, an advertising, branding, and
communications marketing research company (Part of WPP), as a research
executive, in Fairfield, CT.
Greg Belkin, MBA, is product marketing manager of SeaTab Software,
Inc. He joins SeaTab from analyst firm The Aberdeen Group, adding
additional market insight and understanding of the Business Intelligence
industry to the company
Karmle L Conrad, MHA, has just signed on with Impact, Inc. The
company is an international Financial Advising & Planning Group
which assists clients with increasing their family’s Net Worth through the
strategies used by Donald Trump & Robert Kiyosaki.
Mary Alice Holmes, MSPM, is Business Manager of the Emmy-winning
program, RX for Survival, produced by WGBH.
Diane Berry Hrenko, MBA, is business manager of the University of
Massachusetts Medical Associates.
Paul Louie, MBA, and wife Ling are happy to announce that their
newborns arrived on Dec 15, 2006. Their names are Paige and Ethan Louie.
Katerina Papp, MBA, has been promoted to an Assistant Vice President in
Commercial Banking Division of Eastern Bank.
Eulvid Rocque, BSBA & MPA’06, former Suffolk University employee is
now Senior Budget Analyst at Georgetown University.
Ben Shamir, MPA, is the National Regional Director of the American
Associates of Ben-Gurion University.
Julio E. Vaca, MBA, joined online video search startup PodZinger.com in
February 2006 as Senior Product Manager. Son, Michael David, turned 1
on January 31st.
Sara Wingerath, MPA, is now working for Tuesday’s Children, a not for
profit family services agency dedicated to supporting the families directly
affected by 9/11/01. Her job as Mentor Coordinator for the Hudson Valley,
West Point and Long Island areas in NY allows her to run programs for
children who lost parents and match them with caring adult role models in
their area.
Spring 2007 ~ Suffolk Business Alumni Magazine
35
�ALUMNI PROFILE
Chris Bogdanovitch
MHA ’05
Senior Therapeutic Specialty Representative, Pfizer Inc.
Cambridge, MA
A
t the Killington School for Tennis, where Chris Bogdanovitch worked
while in college, he used to teach physicians how to improve their game.
His students said he was a natural, but they were not necessarily talking
about tennis, “They said I should get into the pharmaceutical field because
I felt comfortable talking to doctors,” Bogdanovitch said.
As a Senior Therapeutic Specialty Representative at Pfizer, Bogdanovitch
now educates doctors on prescription medication, specifically urological
and respiratory drugs like Viagra, and Detrol La, a medication that helps
people quit smoking. Bogdanovitch also lobbies Congress to influence
healthcare policies, like those that help drug companies provide medication to the uninsured.
After earning his BA from St. Joseph’s College in Rutland, Vermont
in 1991, Bogdanovitch began working for Pfizer in New York as a sales
rep. He was soon moved up the ranks and was tapped for a hospital rep
position in Boston. Bogdanovitch later took on a coaching role, mentoring and training new sales representatives, and was then put in charge of
designing a Sales Position for a new division of Pfizer in 2004.
Bogdanovitch credits Suffolk, particularly professor Rick Greg, for teaching him many useful lessons about strategic
planning “He helped me to look at things from a mile high view – to have a broader perspective on the industry,”
Bogdanovitch said.
Bogdanovitch earned a Masters Degree in Healthcare Administration from Suffolk in 2005 and has been an active
alumni since graduation. He currently lives in Boston with his wife Jennifer and daughters Sophia and Eva, and he
still enjoys tennis.
2005
2006
Sheila Constantino, BSBA, was married on Sheila Constantino,
BSBA, was married on October 21, 2006 and is now Sheila Constantino
Magovern.
Jennifer T. Cheney, MHA is Operations Manager for Massachusetts
General Hospital.
Inna Podshivalova, BSBA, works for travel company ACIS as a Tour
Consultant, travels constantly all over Europe and absolutely loves it. She
is hoping to open her own Spa in the future and is learning about that
industry by attending spa trade shows and conventions.
Helaine Smith, EMBA, is a dentist at American Academy of Cosmetic
Dentistry (AACD) and a volunteer for AACD’s Give Back a Smile (GBAS)
program. She recently restored the smile of a survivor of domestic abuse,
who had four chipped and broken front teeth.
James Wheeler, MSF, moved to Chicago in August 2006 and began the
full-time combined JD/MBA program at Northwestern University, which
takes three years to complete. The first year is entirely at Northwestern
University School of Law, and he currently is in the second semester. This
summer he will begin taking classes at Kellogg School of Management, and
will be a full-time first-year student there beginning in the fall.
36 Suffolk Business Alumni Magazine ~ Spring 2007
Rebecca Frechette, BSBA has been selected to participate in the Miss
Massachusetts USA Pageant, being held at the Marriott Hotel in Quincy.
The winner will represent our state in the nationally televised MISS USA
PAGEANT IN 2007. The most exciting state prize of all is an all expense
paid trip to the National MISS USA Pageant, where she will compete for
the prestigious title of MISS USA and an extraordinary prize package and
the opportunity to fulfill a personal goal.
Kimberly Le, BSBA, received the MSCPA Firm Scholarship sponsored by
the Massachusetts Society of Certified Public Accountants.
�DONOR PROFILE
Find out how you can help future generations
of Suffolk alumni. Contact Charlotte Sobe,
Director of Planned Giving, at (617) 573-8441
or e-mail: CSobe@Suffolk.edu
Arnold Goldstein MBA ’66, LLM ’75 and his wife Marlene are firm believers in the value of a Suffolk
education. “My MBA gave me a new perspective,” says Goldstein.
While Goldstein was studying for his MBA nights, he was busy days running his own law firm. “I got my license to practice law in ’64
and hung out my shingle and I have never stopped,” he says. Goldstein was convinced a business degree was tantamount to better
serving his clients and maintaining a successful law practice. As it turns out, he was right.
To say Goldstein is a renaissance man seems an understatement. In addition to his more than 40 years of legal experience in asset protection and wealth preservation planning, Goldstein is a distinguished professor at Lynn University in Florida and a frequent
guest-lecturer at the New England School of Law. When he’s not practicing law or teaching, he’s busy writing and consulting. He has
authored over 100 books on asset protection, offshore trusts, tax resolution, and related topics.
The Goldstein’s have recently made a provision in their will to benefit Suffolk through a $1 million bequest. In addition
to their generous philanthropy, Arnold Goldstein also shares his time as a volunteer on Suffolk’s Board of Visitors and is a member of the Dean’s Advisory Board for the Business School. “I think Suffolk has done amazing things in the past few years,” says
Goldstein. “I’m very proud of it.”
Spring 2007 ~ Suffolk Business Alumni Magazine
GIVING TO SUFFOLK
37
�Calendar of Events 2007-2008
June 2007
Friday, June 1
Alumni Reunion Weekend
6:00-8:00pm Welcome Reception
Cabot-Cahners Room, Symphony Hall
301 Massachusetts Avenue, Boston
34th Annual
Suffolk Night at the POPS!
8:00-10:00pm Symphony Hall
301 Massachusetts Avenue, Boston
Reception & floor seats: $100 per person
Reception & first floor balcony seats:
$75/person
Contact: Rebecca Coyne,
617.994.4231 or rcoyne@suffolk.edu
July 2007
Sunday, July 22
12:30pm Pre-game lunch & party
Who’s on First, Yawkey Way
2:05pm Boston Red Sox vs.
Chicago White Sox
Right Field Grandstand, Fenway Park
Lunch & Game Ticket: $50/person
Lunch one: $20/person
Contact: Rebecca Coyne,
617.994.4231 or rcoyne@suffolk.edu
August 2007
Thursday, August 2
11:30am Pre-game lunch & party
Who’s On First, Yawkey Way, Boston
1:05pm Boston Red Sox vs.
Baltimore Orioles
Right Field Grandstand, Fenway Park
Lunch & Game Ticket: $50/person
Lunch one: $20/person
Sunday, August 19
3:30pm Lunch Buffet
Gator Pit/LeLacheur Park, Lowell
5:00pm Lowell Spinners vs.
Vermont Lake Monsters
LeLacheur Park, 450 Aiken Street, Lowell
Lunch & Game Ticket: $25/person
The Lowell Spinners are the Class A
affiliate and tickets will be distributed
on a first come, first served bases.
September 2007
Sunday, September 9
4th Annual Executive MBA
Family Clambake
Steep Hill Beach on the Crane Estate
Ipswich, MA
Contact: Priscilla Rosati,
617.573.8660 or prosati@suffolk.edu
Sunday, September 16
9th Annual 5K Road Race and
Family Walk
Hatch Memorial Shell
Storrow Drive, Boston, MA
Contact: Rebecca Coyne,
617.994.4231 or rcoyne@suffolk.edu
October 2007
Friday, October 19
MBA Networking Reception
for MBA Alumni & Current MBA
Students
7:45pm, Omni Parker House Hotel
60 School Street, Boston
Contact: Rebecca Coyne,
617.994.4231 or rcoyne@suffolk.edu
Contact: Rebecca Coyne,
617.994.4231 or rcoyne@suffolk.edu
Sunday, August 12
2:30pm Mozart & Haydn
Boston Symphony Orchestra/
Tanglewood
Mozart, Overture to The Marriage of Figaro
Mozart, Piano Concerto No. 9 in E-flat,
K.271, Jeunehomme,
Haydn, Mass in Time of War
4:30pm Reception in Highwood Manor
Performance and Reception: $50/person
Performance, round trip coach transportation from Boston Area, boxed lunch en
route, reception: $75/person
Contact: Rebecca Coyne,
617.994.4231 or rcoyne@suffolk.edu
38 Suffolk Business Alumni Magazine ~ Spring 2007
8 Ashburton Place
Boston, Massachusetts
02108-2770
To Be Announced
MSF Networking Reception
for MSF Alumni & Current MSF
Students
Contact: Mary Jane Walker,
617.573.8044 or mwalker@suffolk.edu
To Be Announced
Doing Business Lecture Series
5:00pm – 8:00pm
Contact: Teri Malionek
tmalione@suffolk.edu
November 2007
Friday, November 2
2nd Annual New Product
Innovation Award Ceremony
6:00pm – 8:00pm
Contact: Professor Sushil Bhatia
sbhatia@suffolk.edu
December 2007
Saturday, December 1
5th Annual Alumni Bus Trip to
New York City
Contact: Rebecca Coyne,
617.994.4231 or rcoyne@suffolk.edu
January 2008
SAVE THE DATE:
Thursday, January 24
Doing Business in China and
Chinese New Year Celebration
5:00pm – 8:00pm
�
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SuΩolk Business
The MAGAZINE FOR THE ALUMNI & FRIENDS OF THE SAWYER BUSINESS SCHOOL
WINTER 2010
Setting
UP
COMMUNITY
Roots
Suffolk’s Center for Public Management
Collaborates in Building a Better
Public Service Sector
Service Learning | Giving Back to the Community | Public Policy
Global Business EDUCATION IN BOSTON | www.suffolk.edu/business
�SuΩolk Business
Winter 2010
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
T HE D EAN ’ S M ESSA G E
T ABLE O F C ON T EN T S
William J. O’Neill, Jr., JD ‘79
Dean
Morris McInnes, DBA
Associate Dean/Dean of Academic Affairs
Ruth Ann McEwen, PhD, CPA
WINTER.2010
Associate Dean/Dean of
Accreditation and Administration
Cover Story: .................................................................... 18
Director, Communications & Special Events
Editor-in-Chief, Suffolk Business
Business School NEWS............................................. 2-13
Director, Alumni Relations
Feature: . ........................................................................... 24
Joan Powell
Contributors
Lana Caron, MBA ‘03
Jodi Detjen
Tony Ferullo
Amanda Jahnke
Richard Lockhart, MBA ‘73
Dan Morrell
Mark Murphy
Robert Preer
Anna Quadri
Judy Rakowsky
Leah Ritchie, MA ‘94
Mary Jane Walker, MEd ‘98
Photography
John Gillooly
Ilene Perlman
Ken Martin
Szymon Tolak
Creative Director/Design
Seth Sirbaugh
Suffolk Business magazine is produced and published
annually by the Suffolk University Sawyer Business
School. The magazine is distributed free of charge to
alumni, students, friends, parents, faculty and staff. The
views expressed in this magazine do not necessarily reflect the opinions of the editors of the official polices of
the Sawyer Business School. We welcome your correspondence.
Please send submissions, questions and comments to:
suffolkbusiness@suffolk.edu. Visit us on the web at www.
suffolk.edu/business/alumni
Doing Well
by Doing Good
In this issue of Suffolk Business we focus on the importance of community service. Giv-
ing back to the community is incredibly important in our professional or personal lives. Many
of alumni of the Sawyer Business School are working in the nonprofit, government or healthcare
industries and many of our students are considering nonprofit careers upon graduation.
Our cover story on page 19 features our Center for Public Management. Since its inception
over thirty years ago, the Center for Public Management, led by Sandy Matava MPA ‘81, has
grown to become a leader in community service through the many educational, research and
evaluation programs it offers.
Our first feature article focuses on faculty and alumni who are “doing well by doing good”
in the community. Whether it they are involved in political campaigns, non-profit organizations or the Suffolk Alumni Association, these alumni and faculty demonstrate the importance
of community involvement.
Our second feature focuses on the research of Assistant Professor of Public Management,
Brenda Bond. Brenda has been working with many police departments to research community
satisfaction. She is also one of the co-authors of the broken window theory, which has recently
received much national media attention.
Our third feature is a lively discussion with Professor of Management and Entrepreneurship, Colette Dumas around her research on service learning.
Finally, at the Sawyer Business School, our undergraduate students are actively involved
in service-learning projects this last feature article describes the required MGT 200: Leadership and Social Responsibility course.
Suffolk Business Magazine
FALL 2009
Faculty Update.......................................................... 14-17
Feature: ............................................................................. 26
ALUMNI EVENTS .......................................................... 35-37
Law Enforcement’s Secret Weapon
A Commitment to Justice. A Commitment
to Suffolk. By Leah Ritchie, MA ‘94
Alumni Profiles ........................................................ 38-41
Alumni Connections .............................................. 32-34
Class notes ............................................................... 41-44
Alumni Perspective: ................................................... 28
Service-Learning Empowers Leadership
Donor Profile: .............................................................. 45
By Lana Belousova-Caron, MBA ‘03
Leonard J. Samia, BSBA ‘69
P. 18: Center for Public Management’s
annual graduate ceremony for Massachusetts League of Community
Human Service Providers.
William J. O’Neill, Jr., Dean
suffolkbusiness@suffolk.edu
Lifecycle Environmental Impact of 1 issue
Wastewater - 23,546 gallons less
Net Energy - 16 million BTU’s less
2/
Getting Alot Out of Giving Back
Faculty and Alumni Involvement in
the Community By Judy Rakowsky
Best regards,
Wood Use - 7 tons less
FSC FPO
Learning to Give
MGT 200 Teaches Students the Business of
Making a Difference By Dan Morrell
By Robert Preer
Eliza Parrish
Copy Editor
Feature: ............................................................................. 30
Setting Up Community Roots
The Center for Public Management Collaborates
in Building a Better Public Service Sector
Theresa M. Malionek, BSBA ’89, MA ‘94
Solid Waste - 1,430 pounds less
Greenhouse Gases - 4,889 lbs CO_2 equiv. less
Environmental impact estimates were made using the Environmental Defense Fund Paper Calculator.
For more information visit http://www.papercalculator.org.
www.suffolk.edu/business
/1
�SuΩolk Business
Winter 2010
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
T HE D EAN ’ S M ESSA G E
T ABLE O F C ON T EN T S
William J. O’Neill, Jr., JD ‘79
Dean
Morris McInnes, DBA
Associate Dean/Dean of Academic Affairs
Ruth Ann McEwen, PhD, CPA
WINTER.2010
Associate Dean/Dean of
Accreditation and Administration
Cover Story: .................................................................... 18
Director, Communications & Special Events
Editor-in-Chief, Suffolk Business
Business School NEWS............................................. 2-13
Director, Alumni Relations
Feature: . ........................................................................... 24
Joan Powell
Contributors
Lana Caron, MBA ‘03
Jodi Detjen
Tony Ferullo
Amanda Jahnke
Richard Lockhart, MBA ‘73
Dan Morrell
Mark Murphy
Robert Preer
Anna Quadri
Judy Rakowsky
Leah Ritchie, MA ‘94
Mary Jane Walker, MEd ‘98
Photography
John Gillooly
Ilene Perlman
Ken Martin
Szymon Tolak
Creative Director/Design
Seth Sirbaugh
Suffolk Business magazine is produced and published
annually by the Suffolk University Sawyer Business
School. The magazine is distributed free of charge to
alumni, students, friends, parents, faculty and staff. The
views expressed in this magazine do not necessarily reflect the opinions of the editors of the official polices of
the Sawyer Business School. We welcome your correspondence.
Please send submissions, questions and comments to:
suffolkbusiness@suffolk.edu. Visit us on the web at www.
suffolk.edu/business/alumni
Doing Well
by Doing Good
In this issue of Suffolk Business we focus on the importance of community service. Giv-
ing back to the community is incredibly important in our professional or personal lives. Many
of alumni of the Sawyer Business School are working in the nonprofit, government or healthcare
industries and many of our students are considering nonprofit careers upon graduation.
Our cover story on page 19 features our Center for Public Management. Since its inception
over thirty years ago, the Center for Public Management, led by Sandy Matava MPA ‘81, has
grown to become a leader in community service through the many educational, research and
evaluation programs it offers.
Our first feature article focuses on faculty and alumni who are “doing well by doing good”
in the community. Whether it they are involved in political campaigns, non-profit organizations or the Suffolk Alumni Association, these alumni and faculty demonstrate the importance
of community involvement.
Our second feature focuses on the research of Assistant Professor of Public Management,
Brenda Bond. Brenda has been working with many police departments to research community
satisfaction. She is also one of the co-authors of the broken window theory, which has recently
received much national media attention.
Our third feature is a lively discussion with Professor of Management and Entrepreneurship, Colette Dumas around her research on service learning.
Finally, at the Sawyer Business School, our undergraduate students are actively involved
in service-learning projects this last feature article describes the required MGT 200: Leadership and Social Responsibility course.
Suffolk Business Magazine
FALL 2009
Faculty Update.......................................................... 14-17
Feature: ............................................................................. 26
ALUMNI EVENTS .......................................................... 35-37
Law Enforcement’s Secret Weapon
A Commitment to Justice. A Commitment
to Suffolk. By Leah Ritchie, MA ‘94
Alumni Profiles ........................................................ 38-41
Alumni Connections .............................................. 32-34
Class notes ............................................................... 41-44
Alumni Perspective: ................................................... 28
Service-Learning Empowers Leadership
Donor Profile: .............................................................. 45
By Lana Belousova-Caron, MBA ‘03
Leonard J. Samia, BSBA ‘69
P. 18: Center for Public Management’s
annual graduate ceremony for Massachusetts League of Community
Human Service Providers.
William J. O’Neill, Jr., Dean
suffolkbusiness@suffolk.edu
Lifecycle Environmental Impact of 1 issue
Wastewater - 23,546 gallons less
Net Energy - 16 million BTU’s less
2/
Getting Alot Out of Giving Back
Faculty and Alumni Involvement in
the Community By Judy Rakowsky
Best regards,
Wood Use - 7 tons less
FSC FPO
Learning to Give
MGT 200 Teaches Students the Business of
Making a Difference By Dan Morrell
By Robert Preer
Eliza Parrish
Copy Editor
Feature: ............................................................................. 30
Setting Up Community Roots
The Center for Public Management Collaborates
in Building a Better Public Service Sector
Theresa M. Malionek, BSBA ’89, MA ‘94
Solid Waste - 1,430 pounds less
Greenhouse Gases - 4,889 lbs CO_2 equiv. less
Environmental impact estimates were made using the Environmental Defense Fund Paper Calculator.
For more information visit http://www.papercalculator.org.
www.suffolk.edu/business
/1
�S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
A Big Sweet Tooth
Right: Omar Vikin, EMBA
‘08 reads from his book.
Far Right: (left to right) Lu
Ann Reeb, EMBA ‘08, Omar
Vikin and Dawn Brucale,
EMBA ‘08.
Candy.com–The world’s largest corner candy shop
On July 20, 2009, cousins Greg Balestrieri, BSBA ‘09 and Joe Melville, BSBA ‘09
Book Bondings
Three Suffolk Executive MBA grads team up to publish a passion project
Brucale owns the Indigo Group, a design firm that has produced chilOmar Vikin didn’t read it until a few hours dren’s books for the likes of Disney. Reeb brought her more than 20
later, when he was already in bed. When he years of media experience—including 10 years as president of the online
finally did get it, he sprang up, and immedi- marketing group Skyways Communications—to develop a plan to genately called his Executive MBA classmate erate viral buzz for the book.
Dawn Brucale and forwarded her the message.
The collaborative bond the trio formed at Suffolk made the process
“Can you believe it? Can you believe it?”
a great deal easier. “The relationships that we develop through the proThe print-on-demand publisher LuLu gram allowed us to be somewhat freer in making some decisions, bethat hosted Vikin’s children’s book, “You’re cause we know that we’ll have great support,” Brucale says. Vikin could
Too Young… Maybe Next Year,” had sold so have done the book much differently, he says, using an illustrator promany copies of the title that it was getting vided by his printer rather than the artist that Brucale hooked him up
promoted to an Amazon listing. For Omar, it with. But working with unfamiliar people, Vikin figures no one would
was akin to a call up to the major leagues. “I have been able to tell him when one of his ideas was off-the-mark. “But
could see through the phone how excited he with Lu Ann and Dawn, we can talk to each other pretty frankly. And
was,” says Brucale. “He was being very quiet,
in a collaborative project, you have to have that
trying not to disturb anyone, but you know he “� t was just a few
trust.” The bond has become a true friendship,
I
just wanted to jump and down and scream.”
years ago that we says Brucale. “It was just a few years ago that
The book is a coming-of-age tale that began
didn’t know each we didn’t know each other existed,” she says.
as a campfire story Omar would tell his son’s
“And to be able to put your faith and the future
other existed.”
Cub Scout troop. “I found myself having to exof your dream and product in someone else’s
plain to the boys that they couldn’t do what the
hands and know that they are going to be there
older boys were doing until next year,” says for you and support you is fabulous. And we do this unconditionally
Vikin, team leader, New Ventures Group, Sig- because we want to see Omar succeed.”
ma Aldrich. The book chronicles the life of a
Feedback from online comments and personal compliments so far
young Native American boy who “learns has been great, says Vikin. And most importantly, his son is happy, too.
quickly that growing up takes patience,” and “We were at the dinner table one night, and he said ‘Dad, I’m really
uses those lessons to save his village.
proud of you,’” Vikin recalls. “To have that moment with your boy—
When he started telling classmates Brucale that was pretty cool.”
and Lu Ann Reeb about the story, the process
With a young daughter at home as well, Vikin feels an obligation
of turning the story into a book quickly evolved to tell her story too, and has begun readying drafts. There may even
into a combined effort. “It really did turn into be a follow-up for the boy’s story. “It may turn into a series,” he
another group project for us,” says Brucale. “It says. Which would mean, of course, getting the old Executive MBA
was a natural thing for us to say, ‘Well of course gang back together. “We would all just naturally fall back into
we’ll help you’ and apply our own expertise.” place,” says Brucale.
Suffolk Business Magazine
WINTER 2010
Photo by David Garcia
The email was time-stamped 8pm, but
2/
Keynote Speaker: Steve Bratt
officially launched candy.com just one month after their $3 million purchase of the
candy.com web domain.
The new online site will be the go-to destination for everything candy - selling
more than 6,000 different candy items from 500-plus manufacturers, offering product reviews, blogs, customer giveaways and a special section for children.
Balestrieri and Melville represent the third generation of the family-owned Melville Candy Company based in Weymouth, Massachusetts. "This is a new business
with the same passion and some of the same family," Balestrieri said.
Candy.com was conceived two years ago when the cousins saw the growth of
Melville Candy's online store grow by 371 percent. They knew then that it was time
to take a greater stake in the nearly $30 billion retail candy industry and purchase the
domain name Candy.com.
The $3 million purchase price of the prime online real estate was the secondhighest domain sale of the year behind the $5.1 million paid for toys dot com by Toys
"R" Us Inc. Balestrieri says, "We're willing to make this large investment to reach the
largest number of consumers and we're going to look back and say that $3 million
was a bargain for candy.com."
According to Melville, Candy.com gets more than 1,000 hits a day without any
marketing or content on the site. The cousins, both graduates of Suffolk's undergraduate entrepreneurship program, estimate numbers will climb to 2,500 unique
hits a day in the early months, and to over 10,000 within six months. "We're confident
we've made a wise business investment with candy.com. We’ve also been fortunate
to have been able to able into Suffolk’s “entrepreneurial talent” to give our business
a strong start. Five of our first employees are Suffolk grads, said Balestrieri.
Candy.com's incredible variety of candy selections will come from
all over the United States
and the world. Candy
products from smaller
manufacturers, memorable retro-candy adults
enjoyed in their childhood, gluten-free candy,
kosher candy and even
healthy candy will all be
found at candy.com.
Candy.com offers
fine quality at competitive prices for businesses, gift shops, event
planners and even brides and grooms, or new parents wanting to add a sweet touch
to a special celebration. Candy gift selections like the popular Chocoholics Emergency Kit Candy Bouquet, a great treat for any occasion, will be available for quick
delivery at an affordable price.
Unique gifts can also be searched and selected by occasion, favorite color, flavor,
candy type and brand including: Hershey, M&M, Jelly Belly, Tootsie, Wonka, PEZ,
Necco, Nestles, Jolly Rancher, Clark, Pop Rock, Lindt, Harry and David, Melville
Candy and more.
According to CEO Greg Balestrieri. "We're going to revolutionize the candy industry
by creating a fun and exciting candy community for children of all ages. The corner
candy store is back!"
Candy.com is located in Weymouth, Massachusetts and ships anywhere in the U.S. via UPS.
For more information go to www.candy.com.
The Second
Annual
Knowledge
Globalization
Conference
Global Sustainability and
Corporate Social Responsibility
The theme of the Knowledge Globalization
Institute’s 2009 Knowledge Globalization
Conference was global sustainability and corporate social responsibility. Highlighting the
conference was keynote speaker Steve Bratt,
CEO of the World Wide Web Foundation,
who gave a talk titled “The Empowering
Web.” Featured guest speakers included Suffolk finance professor Shahriar Khaksari and
economics professor Jonathan Haughton on
crises and opportunities in the global economy as well as Richard W. Pearl, vice president
of community affairs at State Street Corporation, on corporate social responsibility
The conference drew more than a hundred participants from many different countries and diverse disciplines, including academics, students, and business and
nonprofit leaders.
The Knowledge Globalization Conference
is about the sharing and transfer of knowledge
globally to advance people economically and
socially and to create a better world.
The Third Annual Knowledge Globalization Conference will be held in November 2010. For more
information, visit the Knowledge Globalization
Conference website at http://www.kglobal.org.
www.suffolk.edu/business
/3
�S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
A Big Sweet Tooth
Right: Omar Vikin, EMBA
‘08 reads from his book.
Far Right: (left to right) Lu
Ann Reeb, EMBA ‘08, Omar
Vikin and Dawn Brucale,
EMBA ‘08.
Candy.com–The world’s largest corner candy shop
On July 20, 2009, cousins Greg Balestrieri, BSBA ‘09 and Joe Melville, BSBA ‘09
Book Bondings
Three Suffolk Executive MBA grads team up to publish a passion project
Brucale owns the Indigo Group, a design firm that has produced chilOmar Vikin didn’t read it until a few hours dren’s books for the likes of Disney. Reeb brought her more than 20
later, when he was already in bed. When he years of media experience—including 10 years as president of the online
finally did get it, he sprang up, and immedi- marketing group Skyways Communications—to develop a plan to genately called his Executive MBA classmate erate viral buzz for the book.
Dawn Brucale and forwarded her the message.
The collaborative bond the trio formed at Suffolk made the process
“Can you believe it? Can you believe it?”
a great deal easier. “The relationships that we develop through the proThe print-on-demand publisher LuLu gram allowed us to be somewhat freer in making some decisions, bethat hosted Vikin’s children’s book, “You’re cause we know that we’ll have great support,” Brucale says. Vikin could
Too Young… Maybe Next Year,” had sold so have done the book much differently, he says, using an illustrator promany copies of the title that it was getting vided by his printer rather than the artist that Brucale hooked him up
promoted to an Amazon listing. For Omar, it with. But working with unfamiliar people, Vikin figures no one would
was akin to a call up to the major leagues. “I have been able to tell him when one of his ideas was off-the-mark. “But
could see through the phone how excited he with Lu Ann and Dawn, we can talk to each other pretty frankly. And
was,” says Brucale. “He was being very quiet,
in a collaborative project, you have to have that
trying not to disturb anyone, but you know he “� t was just a few
trust.” The bond has become a true friendship,
I
just wanted to jump and down and scream.”
years ago that we says Brucale. “It was just a few years ago that
The book is a coming-of-age tale that began
didn’t know each we didn’t know each other existed,” she says.
as a campfire story Omar would tell his son’s
“And to be able to put your faith and the future
other existed.”
Cub Scout troop. “I found myself having to exof your dream and product in someone else’s
plain to the boys that they couldn’t do what the
hands and know that they are going to be there
older boys were doing until next year,” says for you and support you is fabulous. And we do this unconditionally
Vikin, team leader, New Ventures Group, Sig- because we want to see Omar succeed.”
ma Aldrich. The book chronicles the life of a
Feedback from online comments and personal compliments so far
young Native American boy who “learns has been great, says Vikin. And most importantly, his son is happy, too.
quickly that growing up takes patience,” and “We were at the dinner table one night, and he said ‘Dad, I’m really
uses those lessons to save his village.
proud of you,’” Vikin recalls. “To have that moment with your boy—
When he started telling classmates Brucale that was pretty cool.”
and Lu Ann Reeb about the story, the process
With a young daughter at home as well, Vikin feels an obligation
of turning the story into a book quickly evolved to tell her story too, and has begun readying drafts. There may even
into a combined effort. “It really did turn into be a follow-up for the boy’s story. “It may turn into a series,” he
another group project for us,” says Brucale. “It says. Which would mean, of course, getting the old Executive MBA
was a natural thing for us to say, ‘Well of course gang back together. “We would all just naturally fall back into
we’ll help you’ and apply our own expertise.” place,” says Brucale.
Suffolk Business Magazine
WINTER 2010
Photo by David Garcia
The email was time-stamped 8pm, but
2/
Keynote Speaker: Steve Bratt
officially launched candy.com just one month after their $3 million purchase of the
candy.com web domain.
The new online site will be the go-to destination for everything candy - selling
more than 6,000 different candy items from 500-plus manufacturers, offering product reviews, blogs, customer giveaways and a special section for children.
Balestrieri and Melville represent the third generation of the family-owned Melville Candy Company based in Weymouth, Massachusetts. "This is a new business
with the same passion and some of the same family," Balestrieri said.
Candy.com was conceived two years ago when the cousins saw the growth of
Melville Candy's online store grow by 371 percent. They knew then that it was time
to take a greater stake in the nearly $30 billion retail candy industry and purchase the
domain name Candy.com.
The $3 million purchase price of the prime online real estate was the secondhighest domain sale of the year behind the $5.1 million paid for toys dot com by Toys
"R" Us Inc. Balestrieri says, "We're willing to make this large investment to reach the
largest number of consumers and we're going to look back and say that $3 million
was a bargain for candy.com."
According to Melville, Candy.com gets more than 1,000 hits a day without any
marketing or content on the site. The cousins, both graduates of Suffolk's undergraduate entrepreneurship program, estimate numbers will climb to 2,500 unique
hits a day in the early months, and to over 10,000 within six months. "We're confident
we've made a wise business investment with candy.com. We’ve also been fortunate
to have been able to able into Suffolk’s “entrepreneurial talent” to give our business
a strong start. Five of our first employees are Suffolk grads, said Balestrieri.
Candy.com's incredible variety of candy selections will come from
all over the United States
and the world. Candy
products from smaller
manufacturers, memorable retro-candy adults
enjoyed in their childhood, gluten-free candy,
kosher candy and even
healthy candy will all be
found at candy.com.
Candy.com offers
fine quality at competitive prices for businesses, gift shops, event
planners and even brides and grooms, or new parents wanting to add a sweet touch
to a special celebration. Candy gift selections like the popular Chocoholics Emergency Kit Candy Bouquet, a great treat for any occasion, will be available for quick
delivery at an affordable price.
Unique gifts can also be searched and selected by occasion, favorite color, flavor,
candy type and brand including: Hershey, M&M, Jelly Belly, Tootsie, Wonka, PEZ,
Necco, Nestles, Jolly Rancher, Clark, Pop Rock, Lindt, Harry and David, Melville
Candy and more.
According to CEO Greg Balestrieri. "We're going to revolutionize the candy industry
by creating a fun and exciting candy community for children of all ages. The corner
candy store is back!"
Candy.com is located in Weymouth, Massachusetts and ships anywhere in the U.S. via UPS.
For more information go to www.candy.com.
The Second
Annual
Knowledge
Globalization
Conference
Global Sustainability and
Corporate Social Responsibility
The theme of the Knowledge Globalization
Institute’s 2009 Knowledge Globalization
Conference was global sustainability and corporate social responsibility. Highlighting the
conference was keynote speaker Steve Bratt,
CEO of the World Wide Web Foundation,
who gave a talk titled “The Empowering
Web.” Featured guest speakers included Suffolk finance professor Shahriar Khaksari and
economics professor Jonathan Haughton on
crises and opportunities in the global economy as well as Richard W. Pearl, vice president
of community affairs at State Street Corporation, on corporate social responsibility
The conference drew more than a hundred participants from many different countries and diverse disciplines, including academics, students, and business and
nonprofit leaders.
The Knowledge Globalization Conference
is about the sharing and transfer of knowledge
globally to advance people economically and
socially and to create a better world.
The Third Annual Knowledge Globalization Conference will be held in November 2010. For more
information, visit the Knowledge Globalization
Conference website at http://www.kglobal.org.
www.suffolk.edu/business
/3
�S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
Just the FACTS
Harnessing The Imagination
There are 23,000 Sawyer Business School alumni
worldwide. Connect to the Suffolk worldwide community at: www.suffolk.edu/alumni
Annual New Product Innovation Competition: Turning ideas into reality
By 2008, there were 25 judges from around the world, evaluating over
erywhere these days: the auto industry needs to 240 entries. The remarkable growth—225% in four years—is testament
embrace innovation to become profitable again; to Bhatia’s success with recruiting alumni. Through sponsorships,
we should all adopt green lifestyle innovations mentoring, judging or as competitors, Bhatia has created various chanto help save the environment; innovative tech- nels for alumni to get involved. And as the only competition around
nology now enables medical procedures we that focuses solely on product innovation, Bhatia recognizes that what
never thought possible. And it seems that every it means for the school, and especially for the students, “continued
G20 nation has “the most innovative people in participation after graduation is what has helped build awareness and
the world.” So what does all of this talk about
popularity thus far, and is so vital for years
innovation really mean?
to come,” he says.
“� developed a �
I
Well, it depends. If you ask Sushil Bhatia,
For Richard Lena, BA ’91, entering the
network beyond the
executive-in-residence at the Business School, it
2007 competition was a great way to reCollege that I would
means harnessing one’s imagination to create
connect with Suffolk. “I got the chance to
not have met.”
something uniquely functional. That was the big
develop a network with students and
idea behind Bhatia’s New Product Innovation
alumni beyond the College that I otherCompetition and it’s been a huge success. One wise would never have met.” As an entrepreneur he valued the chance
might even call it innovative.
to tap into a deep knowledge base and to test his concept with people
Now in its fourth year, Bhatia’s competition who know what it takes to develop a viable product. With his 2nd
is thriving and has become one of the most an- place finish came renewed confidence and valuable business connecticipated events at Suffolk. To accommodate tions that Lena needs to bring his K-8 literacy program – one with an
growing interest the competition is now open to innovative twist, of course - to fruition. His company, Brattle Publishall undergraduates and graduate students and ing Group, is working closely with a major university, fine-tuning his
alumni of Suffolk. “This is very exciting to alum- program and looking forward to bringing it to the marketplace.
ni,” says Bhatia, “it’s a chance to bring their ideas
Lena plans to continue his involvement as a judge. “I really apto execution and it’s great publicity for their preciate the opportunity to mix with a whole new generation of stucompany.”
dents and participants. Their thought process is so different than mine
For the inaugural competition in 2006 there and, as an entrepreneur, it’s fascinating and so valuable to see them
were just five judges critiquing only 25 entries. in action.”
Enrollment Trends FALL 2008
It seems like the word innovation is ev-
Right: Competition
judges and Corporate
Sponsors: Dennis
Walczewski, BS ’70
and John N. Driscoll,
BS ’65, DCS ‘93
Far Right: Katerina
Papp, MBA ‘96 and
Dimitry Andreyev,
competition judges
4/
Suffolk Business Magazine
WINTER 2010
Undergraduate
2,219
Graduate
1,311
Undergraduate Major Breakdown
Accounting
264
Entrepreneurship
149
Finance
245
Global Business
200
Information Systems
27
Management
377
Marketing
344
Public Administration
11
Percentage of International Students
Undergraduate
17%
Graduate
15%
Countries Sending Highest Amount of Students
China
Bhatia hopes alumni involvement will serve as inspiration, too
and points to David Harstein BSBA ’85, MBA ’86 and founder of
Kabloom as an example. Two years after graduating from Suffolk,
Hartstein opened the flower delivery company with a clever name.
His innovative approach to special occasions—offering flowers via
phone, Internet or brick-and-mortar retail throughout the metropolitan Boston area—became an overnight success. KaBloom now
has over 40 retail locations nationwide. Hartstein is a Silver Sponsor
of the competition.
“Hartstein’s idea was successful because it was both innovative
and marketable. He recognized a consumer need and filled it,” comments James Hunt, MBA’06, a digital strategist and former Dell marketing executive who will judge the competition for the first time. “I
wish I had had Hartstein’s idea,” he laments with a laugh. “But if you
ask me, the real benefit of the Competition is that it displays so many
of these great ideas. You get to see the true depth of ingenuity that
Suffolk has to offer.”
Over the past four years, there have been numerous products with
excellent potential. Last year’s winner, for example, developed the
‘Time to Toss’ label, which provides a color indicator on prescription
bottles, alerting consumers that their medication has expired by turning red. Exposing these great ideas is precisely what Bhatia is hoping
Suffolk’s students and alumni will be able to do with the competition.
And Bhatia provides more than just exposure; in past years he’s connected participants with free outside consulting and helped others to
secure financing. “As of yet, we’ve not taken any of the entries to market, but I know we will.”
To become a sponsor, mentor or judge or to submit your own entry
visit: www.suffolk.edu/newproduct.
India
Saudi Arabia
Taiwan
United Arab Emirates
Japan
Venezuela
Vietnam
Highest Out of State Students
Connecticut
Maine
New Hampshire
New York
New Jersey
California
Florida
Illinois
Rhode Island
New Freshman Profile 2008
Female
59%
Male
40%
International
8%
Residence
% from Massachusetts
56%
% from out of state
34%
Financial Aid
% receiving financial aid
73.6%
total aid awarded
$29,710,449
average package
$25,679
% receiving financial aid
56.1%
www.suffolk.edu/business
/5
�S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
Just the FACTS
Harnessing The Imagination
There are 23,000 Sawyer Business School alumni
worldwide. Connect to the Suffolk worldwide community at: www.suffolk.edu/alumni
Annual New Product Innovation Competition: Turning ideas into reality
By 2008, there were 25 judges from around the world, evaluating over
erywhere these days: the auto industry needs to 240 entries. The remarkable growth—225% in four years—is testament
embrace innovation to become profitable again; to Bhatia’s success with recruiting alumni. Through sponsorships,
we should all adopt green lifestyle innovations mentoring, judging or as competitors, Bhatia has created various chanto help save the environment; innovative tech- nels for alumni to get involved. And as the only competition around
nology now enables medical procedures we that focuses solely on product innovation, Bhatia recognizes that what
never thought possible. And it seems that every it means for the school, and especially for the students, “continued
G20 nation has “the most innovative people in participation after graduation is what has helped build awareness and
the world.” So what does all of this talk about
popularity thus far, and is so vital for years
innovation really mean?
to come,” he says.
“� developed a �
I
Well, it depends. If you ask Sushil Bhatia,
For Richard Lena, BA ’91, entering the
network beyond the
executive-in-residence at the Business School, it
2007 competition was a great way to reCollege that I would
means harnessing one’s imagination to create
connect with Suffolk. “I got the chance to
not have met.”
something uniquely functional. That was the big
develop a network with students and
idea behind Bhatia’s New Product Innovation
alumni beyond the College that I otherCompetition and it’s been a huge success. One wise would never have met.” As an entrepreneur he valued the chance
might even call it innovative.
to tap into a deep knowledge base and to test his concept with people
Now in its fourth year, Bhatia’s competition who know what it takes to develop a viable product. With his 2nd
is thriving and has become one of the most an- place finish came renewed confidence and valuable business connecticipated events at Suffolk. To accommodate tions that Lena needs to bring his K-8 literacy program – one with an
growing interest the competition is now open to innovative twist, of course - to fruition. His company, Brattle Publishall undergraduates and graduate students and ing Group, is working closely with a major university, fine-tuning his
alumni of Suffolk. “This is very exciting to alum- program and looking forward to bringing it to the marketplace.
ni,” says Bhatia, “it’s a chance to bring their ideas
Lena plans to continue his involvement as a judge. “I really apto execution and it’s great publicity for their preciate the opportunity to mix with a whole new generation of stucompany.”
dents and participants. Their thought process is so different than mine
For the inaugural competition in 2006 there and, as an entrepreneur, it’s fascinating and so valuable to see them
were just five judges critiquing only 25 entries. in action.”
Enrollment Trends FALL 2008
It seems like the word innovation is ev-
Right: Competition
judges and Corporate
Sponsors: Dennis
Walczewski, BS ’70
and John N. Driscoll,
BS ’65, DCS ‘93
Far Right: Katerina
Papp, MBA ‘96 and
Dimitry Andreyev,
competition judges
4/
Suffolk Business Magazine
WINTER 2010
Undergraduate
2,219
Graduate
1,311
Undergraduate Major Breakdown
Accounting
264
Entrepreneurship
149
Finance
245
Global Business
200
Information Systems
27
Management
377
Marketing
344
Public Administration
11
Percentage of International Students
Undergraduate
17%
Graduate
15%
Countries Sending Highest Amount of Students
China
Bhatia hopes alumni involvement will serve as inspiration, too
and points to David Harstein BSBA ’85, MBA ’86 and founder of
Kabloom as an example. Two years after graduating from Suffolk,
Hartstein opened the flower delivery company with a clever name.
His innovative approach to special occasions—offering flowers via
phone, Internet or brick-and-mortar retail throughout the metropolitan Boston area—became an overnight success. KaBloom now
has over 40 retail locations nationwide. Hartstein is a Silver Sponsor
of the competition.
“Hartstein’s idea was successful because it was both innovative
and marketable. He recognized a consumer need and filled it,” comments James Hunt, MBA’06, a digital strategist and former Dell marketing executive who will judge the competition for the first time. “I
wish I had had Hartstein’s idea,” he laments with a laugh. “But if you
ask me, the real benefit of the Competition is that it displays so many
of these great ideas. You get to see the true depth of ingenuity that
Suffolk has to offer.”
Over the past four years, there have been numerous products with
excellent potential. Last year’s winner, for example, developed the
‘Time to Toss’ label, which provides a color indicator on prescription
bottles, alerting consumers that their medication has expired by turning red. Exposing these great ideas is precisely what Bhatia is hoping
Suffolk’s students and alumni will be able to do with the competition.
And Bhatia provides more than just exposure; in past years he’s connected participants with free outside consulting and helped others to
secure financing. “As of yet, we’ve not taken any of the entries to market, but I know we will.”
To become a sponsor, mentor or judge or to submit your own entry
visit: www.suffolk.edu/newproduct.
India
Saudi Arabia
Taiwan
United Arab Emirates
Japan
Venezuela
Vietnam
Highest Out of State Students
Connecticut
Maine
New Hampshire
New York
New Jersey
California
Florida
Illinois
Rhode Island
New Freshman Profile 2008
Female
59%
Male
40%
International
8%
Residence
% from Massachusetts
56%
% from out of state
34%
Financial Aid
% receiving financial aid
73.6%
total aid awarded
$29,710,449
average package
$25,679
% receiving financial aid
56.1%
www.suffolk.edu/business
/5
�S u f f o l k B u s i n e ss
NEWS & EVENTS
Rich Gotham, president of the Boston
Celtics, addresses students and alumni
Celtic Pride
Business Students Put Theory into Practice with Suffolk-Boston Celtics Partnership
For the business students enrolled in
tor of basketball operations. These discussions spanned every aspect
the new Sports Marketing and the Business of the operation. The speakers good-naturedly allowed students to
of Sports courses, the initial task was to avoid take pictures of their rings, and then the real purpose of this partnerdistraction when they entered the TD Boston ship between the Celtics and Suffolk commenced—a link that extends
Garden
well beyond Suffolk’s nightly T-shirt giveaway at Celtics games.
Distraction by the smoky black-and-white
The nine-credit program, featuring such courses as Sports Marketphotos, culled from Boston Celtics history, ing, The Business of Sports, and Building Stakeholder Relationships
that lined the hallway walls and filled the Red in Sports, opened last fall with a 45-student wait list. And there were
Auerbach Room, a small museum with a long 20 students on the wait list for this fall, as McCabe continues to take
boardroom table and ample collection of advantage of close access to a legendary franchise recently voted the
memorabilia. Distraction by the wooden par- year’s most successful organization in professional sports by the Sports
quet floor—a replica of the real thing at TD Business Journal. As McCabe expands the marketing department’s
Garden—that led them into the reception sports curriculum—the goal is to establish a minor in sports marketing
area. Distraction, too, by the championship
by next year—students’ eyes have been
opened to an expanding field.
rings, especially by those colossal rings with “� would love to have �
I
McCabe, who joined the marketing
the big Banner 17 inscription that commemoa sports marketing
rates the franchise’s NBA-leading 17th title.
department staff in 2001 with the hope
major; particularly �
Assistant Professor of Marketing, Catheof developing this curriculum, believes
in Boston there would
rine McCabe brought her sports marketing
the timing is perfect—and the opportube a demand for it.”
students to the offices of the Celtics—the first
nity rare—to put an organization like
of eight such visits, four per semester, last
the Celtics under the academic microyear—for the start of a yearlong look at the scope. If, as she tells her students, the majority of all corporate sponthen-defending NBA champions.
sorships in this country are sports-based, then it only makes sense
Everyone, it seemed, sported a team ring, that a sports marketing background will become a valuable asset in
from co-owner Wyc Grousbeck, who rode up this changing economy.
in the elevator with the class and sat in on
McCabe would love the result to be a sports marketing major at
their first session, to the featured speakers— Suffolk, although that mission has only begun.
people like Ted Dalton, the head of corporate
“I would love to have a sports marketing major; particularly in
partnerships and business development, and Boston there would be a demand for it,” she says. “No other school in
Michael Zarren, the assistant executive direc- the area is doing this—a dedicated sports marketing curriculum.
6/
Suffolk Business Magazine
WINTER 2010
NEWS & EVENTS
aspect, the agencies.”
The partnership was
conceived by John A.
Nucci, Suffolk’s vice
president of external affairs, and William J.
O’Neill Jr., dean of the
Sawyer Business School.
Nucci, a former Boston
City Councilor, school
committee member, and
longtime Celtics season
ticket holder, considered
the link between Suffolk
Left to right:
and the Celtics a natural
Christine Adams, president, professional
for two downtown instimarketing club, Gotham, and Professor
Catherine McCabe
tutions that are essentially neighbors.
Nucci developed a
“So in the long term I would love to see deep appreciation for the way the Celtics conthat happen,” says McCabe. “But for now ducted business. “There are two phases of
what we’re doing is meeting student de- Celtics tradition—the Red Auerbach era,
mand. It provides a benefit not just for the where the team was run very informally, like
Celtics as a potential employer, but students family,” says Nucci. “And the current ownerare better prepared. Even if they don’t go ship group, which has instilled state-of-theinto the sports industry, they understand art business practices.
the influence of sports on business.
O’Neill has a much bigger picture in mind,
“Even if someone ends up working at though. With the Celtics as a business model,
John Hancock, they’re going to be in a better the dean hopes to include accounting, finance,
position to say, ‘You know what? I know how and information technology majors—as well
this stuff works.’ It puts them in a competi- as marketing students—in the program’s
tive position for employment if they know emergence. Like McCabe, he hopes to create
how this stuff fits in business. The last num- a new major but with an expanded scope—a
bers I checked, taking all sectors into con- degree in sports business.
sideration, sports was the number one reve“It’s heading that way, absolutely,” says
nue-generating industry in the United States. O’Neill, the onetime head of marketing at PoThink about it—media, the apparel and foot- laroid who has forged sponsorship links with
wear business—it touches on so many differ- everyone from NASCAR driver Janet Guthrie
ent sectors. The sponsorship aspect, the legal to The Jimmy Fund and professional bass
fishing organizations. “We want to expand
this beyond marketing. I came to Suffolk in
2001 and so did McCabe, and we wanted to
see how far we could push this.”
Little wonder that the C. Walsh Theater
was filled on April 9 when Celtics president
Rich Gotham gave a talk on the business of
basketball. A business—as McCabe’s students
have discovered—far more complex than selling tickets and recruiting sponsors.
“We’re a basketball team and an integrated marketing company,” said Gotham. “Sports
provides a strong connection to consumers
that would otherwise be hard to come by. And
in Boston sports is such a big part of the culture. The business has become so sophisticated in the ways it reaches consumers.
“I definitely think that if you’re a Boston
school with a sports marketing program that
has that focus, you have a better chance to
build ties with a team through internships,”
he said. “You’re definitely giving students a
leg up in that way. The sports marketing industry has clearly evolved, and the kids who
get those entry-level jobs are the ones with
experience in that field.”
For a student like Ashley Wong, a marketing major who originates from Colorado and
hopes to land a job in sports marketing when
she graduates from Suffolk the experience
with the Boston Celtics was incredible. “To
be able to visit the corporate offices and to
hear and see how they apply the things we
learned about in class was a tremendous benefit to my learning experience. My learning
continues this semester in the Stakeholder
Relations and Sports Marketing course
where we are working on a consulting project for the Celtics.”
Stay Connected to the �
Sawyer Business School �
Alumni Network
Send Us Your:
News, Promotions, Marriages, Births and Announcements
Send your news and updates to: Eliza Parrish, Director of Alumni
Relations, eparrish@suffolk.edu
www.suffolk.edu/business
/7
�S u f f o l k B u s i n e ss
NEWS & EVENTS
Rich Gotham, president of the Boston
Celtics, addresses students and alumni
Celtic Pride
Business Students Put Theory into Practice with Suffolk-Boston Celtics Partnership
For the business students enrolled in
tor of basketball operations. These discussions spanned every aspect
the new Sports Marketing and the Business of the operation. The speakers good-naturedly allowed students to
of Sports courses, the initial task was to avoid take pictures of their rings, and then the real purpose of this partnerdistraction when they entered the TD Boston ship between the Celtics and Suffolk commenced—a link that extends
Garden
well beyond Suffolk’s nightly T-shirt giveaway at Celtics games.
Distraction by the smoky black-and-white
The nine-credit program, featuring such courses as Sports Marketphotos, culled from Boston Celtics history, ing, The Business of Sports, and Building Stakeholder Relationships
that lined the hallway walls and filled the Red in Sports, opened last fall with a 45-student wait list. And there were
Auerbach Room, a small museum with a long 20 students on the wait list for this fall, as McCabe continues to take
boardroom table and ample collection of advantage of close access to a legendary franchise recently voted the
memorabilia. Distraction by the wooden par- year’s most successful organization in professional sports by the Sports
quet floor—a replica of the real thing at TD Business Journal. As McCabe expands the marketing department’s
Garden—that led them into the reception sports curriculum—the goal is to establish a minor in sports marketing
area. Distraction, too, by the championship
by next year—students’ eyes have been
opened to an expanding field.
rings, especially by those colossal rings with “� would love to have �
I
McCabe, who joined the marketing
the big Banner 17 inscription that commemoa sports marketing
rates the franchise’s NBA-leading 17th title.
department staff in 2001 with the hope
major; particularly �
Assistant Professor of Marketing, Catheof developing this curriculum, believes
in Boston there would
rine McCabe brought her sports marketing
the timing is perfect—and the opportube a demand for it.”
students to the offices of the Celtics—the first
nity rare—to put an organization like
of eight such visits, four per semester, last
the Celtics under the academic microyear—for the start of a yearlong look at the scope. If, as she tells her students, the majority of all corporate sponthen-defending NBA champions.
sorships in this country are sports-based, then it only makes sense
Everyone, it seemed, sported a team ring, that a sports marketing background will become a valuable asset in
from co-owner Wyc Grousbeck, who rode up this changing economy.
in the elevator with the class and sat in on
McCabe would love the result to be a sports marketing major at
their first session, to the featured speakers— Suffolk, although that mission has only begun.
people like Ted Dalton, the head of corporate
“I would love to have a sports marketing major; particularly in
partnerships and business development, and Boston there would be a demand for it,” she says. “No other school in
Michael Zarren, the assistant executive direc- the area is doing this—a dedicated sports marketing curriculum.
6/
Suffolk Business Magazine
WINTER 2010
NEWS & EVENTS
aspect, the agencies.”
The partnership was
conceived by John A.
Nucci, Suffolk’s vice
president of external affairs, and William J.
O’Neill Jr., dean of the
Sawyer Business School.
Nucci, a former Boston
City Councilor, school
committee member, and
longtime Celtics season
ticket holder, considered
the link between Suffolk
Left to right:
and the Celtics a natural
Christine Adams, president, professional
for two downtown instimarketing club, Gotham, and Professor
Catherine McCabe
tutions that are essentially neighbors.
Nucci developed a
“So in the long term I would love to see deep appreciation for the way the Celtics conthat happen,” says McCabe. “But for now ducted business. “There are two phases of
what we’re doing is meeting student de- Celtics tradition—the Red Auerbach era,
mand. It provides a benefit not just for the where the team was run very informally, like
Celtics as a potential employer, but students family,” says Nucci. “And the current ownerare better prepared. Even if they don’t go ship group, which has instilled state-of-theinto the sports industry, they understand art business practices.
the influence of sports on business.
O’Neill has a much bigger picture in mind,
“Even if someone ends up working at though. With the Celtics as a business model,
John Hancock, they’re going to be in a better the dean hopes to include accounting, finance,
position to say, ‘You know what? I know how and information technology majors—as well
this stuff works.’ It puts them in a competi- as marketing students—in the program’s
tive position for employment if they know emergence. Like McCabe, he hopes to create
how this stuff fits in business. The last num- a new major but with an expanded scope—a
bers I checked, taking all sectors into con- degree in sports business.
sideration, sports was the number one reve“It’s heading that way, absolutely,” says
nue-generating industry in the United States. O’Neill, the onetime head of marketing at PoThink about it—media, the apparel and foot- laroid who has forged sponsorship links with
wear business—it touches on so many differ- everyone from NASCAR driver Janet Guthrie
ent sectors. The sponsorship aspect, the legal to The Jimmy Fund and professional bass
fishing organizations. “We want to expand
this beyond marketing. I came to Suffolk in
2001 and so did McCabe, and we wanted to
see how far we could push this.”
Little wonder that the C. Walsh Theater
was filled on April 9 when Celtics president
Rich Gotham gave a talk on the business of
basketball. A business—as McCabe’s students
have discovered—far more complex than selling tickets and recruiting sponsors.
“We’re a basketball team and an integrated marketing company,” said Gotham. “Sports
provides a strong connection to consumers
that would otherwise be hard to come by. And
in Boston sports is such a big part of the culture. The business has become so sophisticated in the ways it reaches consumers.
“I definitely think that if you’re a Boston
school with a sports marketing program that
has that focus, you have a better chance to
build ties with a team through internships,”
he said. “You’re definitely giving students a
leg up in that way. The sports marketing industry has clearly evolved, and the kids who
get those entry-level jobs are the ones with
experience in that field.”
For a student like Ashley Wong, a marketing major who originates from Colorado and
hopes to land a job in sports marketing when
she graduates from Suffolk the experience
with the Boston Celtics was incredible. “To
be able to visit the corporate offices and to
hear and see how they apply the things we
learned about in class was a tremendous benefit to my learning experience. My learning
continues this semester in the Stakeholder
Relations and Sports Marketing course
where we are working on a consulting project for the Celtics.”
Stay Connected to the �
Sawyer Business School �
Alumni Network
Send Us Your:
News, Promotions, Marriages, Births and Announcements
Send your news and updates to: Eliza Parrish, Director of Alumni
Relations, eparrish@suffolk.edu
www.suffolk.edu/business
/7
�S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
From the left: Senator Ben Downing; Richard H. Gregg, Operating Director, Healthcare Administration Programs; Jeff Seyler, CEO of The American Lung Association
of New England; Scott Keays, Manager, Public Policy, The American Lung Association
of New England; and Rep. Steve Canessa.
An Idle Ride
Suffolk professor and alumni work together to create idle-free schools
“It seemed like a no-brainer” in 2001 when
The state Department of Environmental Protection is finalizing
Professor Richard Gregg noticed how much nasty regulations to enact the law, but Gregg does not expect many violators
exhaust was generated by idling engines of school to get $100 tickets for the first offense and $500 fines for subsequent
buses and parents’ cars idling outside schools de- infractions.
spite a five-minute limit under state law.
“We don’t think there will be a lot of citations written; this is reBut a whole lot of stubborn defensiveness ally about raising awareness,” said Gregg, the operating director of
– and years of effort – stood between that real- Healthcare Programs and instructor of Healthcare Administration.
ization and the recent passage of the first state
History backs up his prediction: The 1972 state law that barred
law in New England to bar all idling engines vehicle idling over five minutes is virtually unknown. And it was not
outside schools.
until 2007 that the bill was introduced on Beacon Hill even after a
Some people told Gregg point blank “we don’t
2005 carbon monoxide ingestion in
share your interest in clean air,” but Gregg per- “� e don’t think �
Chelmsford sent eight teachers and stuW
sisted in the quest and with the help his former
dents to the hospital due to idling vehicles
there will be a lot �
student, Rep. Stephen R. Canessa, MBA ‘04 (Doutside the McCarthy Middle School.
of citations written;
New Bedford), and Sen. Benjamin Downing (DBut it was a worthwhile journey, acthis is really about
Pittsfield), and the American Lung Association;
cording to Rep. Canessa, Gregg’s former
raising awareness.”
the Legislature passed the bill unanimously.
leadership and decision-making student
“Rick is an example of how someone who is
who heeded his counsel in 2004 in a suctruly passionate about an issue can make a differ- cessful bid against an incumbent.
“This is one important way we can improve our environment,”
ence,” said Edward F. Miller, senior vice president
of the American Lung Association of New Eng- said Canessa, now in his third term after first winning at age 23.
land. The association awarded Gregg, Canessa and “Individually it may appear to be minimal but collectively it can be
quite substantial.”
Downing its first annual Healthy Air Award.
It is now the law that drivers must turn off
Passing the bill was a challenge, Canessa said, but he modeled
vehicles as soon as they park on school grounds. Gregg’s determination.
It promises to spare the lungs of more than
For Gregg’s part he knows that following an idea hatched in the
750,000 Massachusetts children who ride about parking lot of an elementary school all the way to Beacon Hill can be
9,000 school buses and save 1.3 million gallons of inspiring to Suffolk students.
Gregg said, “Now the students can see: You don’t have to despair
gas consumed annually by idling vehicles in
you can actually do something.”
school areas.
8/
Suffolk Business Magazine
WINTER 2010
www.suffolk.edu/business
/9
�S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
From the left: Senator Ben Downing; Richard H. Gregg, Operating Director, Healthcare Administration Programs; Jeff Seyler, CEO of The American Lung Association
of New England; Scott Keays, Manager, Public Policy, The American Lung Association
of New England; and Rep. Steve Canessa.
An Idle Ride
Suffolk professor and alumni work together to create idle-free schools
“It seemed like a no-brainer” in 2001 when
The state Department of Environmental Protection is finalizing
Professor Richard Gregg noticed how much nasty regulations to enact the law, but Gregg does not expect many violators
exhaust was generated by idling engines of school to get $100 tickets for the first offense and $500 fines for subsequent
buses and parents’ cars idling outside schools de- infractions.
spite a five-minute limit under state law.
“We don’t think there will be a lot of citations written; this is reBut a whole lot of stubborn defensiveness ally about raising awareness,” said Gregg, the operating director of
– and years of effort – stood between that real- Healthcare Programs and instructor of Healthcare Administration.
ization and the recent passage of the first state
History backs up his prediction: The 1972 state law that barred
law in New England to bar all idling engines vehicle idling over five minutes is virtually unknown. And it was not
outside schools.
until 2007 that the bill was introduced on Beacon Hill even after a
Some people told Gregg point blank “we don’t
2005 carbon monoxide ingestion in
share your interest in clean air,” but Gregg per- “� e don’t think �
Chelmsford sent eight teachers and stuW
sisted in the quest and with the help his former
dents to the hospital due to idling vehicles
there will be a lot �
student, Rep. Stephen R. Canessa, MBA ‘04 (Doutside the McCarthy Middle School.
of citations written;
New Bedford), and Sen. Benjamin Downing (DBut it was a worthwhile journey, acthis is really about
Pittsfield), and the American Lung Association;
cording to Rep. Canessa, Gregg’s former
raising awareness.”
the Legislature passed the bill unanimously.
leadership and decision-making student
“Rick is an example of how someone who is
who heeded his counsel in 2004 in a suctruly passionate about an issue can make a differ- cessful bid against an incumbent.
“This is one important way we can improve our environment,”
ence,” said Edward F. Miller, senior vice president
of the American Lung Association of New Eng- said Canessa, now in his third term after first winning at age 23.
land. The association awarded Gregg, Canessa and “Individually it may appear to be minimal but collectively it can be
quite substantial.”
Downing its first annual Healthy Air Award.
It is now the law that drivers must turn off
Passing the bill was a challenge, Canessa said, but he modeled
vehicles as soon as they park on school grounds. Gregg’s determination.
It promises to spare the lungs of more than
For Gregg’s part he knows that following an idea hatched in the
750,000 Massachusetts children who ride about parking lot of an elementary school all the way to Beacon Hill can be
9,000 school buses and save 1.3 million gallons of inspiring to Suffolk students.
Gregg said, “Now the students can see: You don’t have to despair
gas consumed annually by idling vehicles in
you can actually do something.”
school areas.
8/
Suffolk Business Magazine
WINTER 2010
www.suffolk.edu/business
/9
�S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
GLOBAL RANKINGS
Off and Running
Internship Program Sets the Pace in Inaugural Year
One year after launching the Office of Stu-
dent Internship Programs at the Sawyer Business
School, Director John McCoy, MPA/JD ’98, has
every reason to be proud: “It’s been a phenomenal year,” says McCoy. “Despite the tough economy, we’ve been able to place more than a hundred students in both paid and unpaid internships
and have built valuable relationships that will
open many more doors once the economy
strengthens.” These companies include Allen &
Gerritsen, Pepsico, Dunkin’ Brands, Brown
Brothers Harriman, State Street Corporation,
and Hill Holliday, and many other top firms who
host students from a variety of backgrounds and
majors from within the Business School. There
will be no resting on his laurels, however, as McCoy is focused on capitalizing on this momentum, with the ultimate goal of creating internship
opportunities for every junior or senior in the
Business School.
Responding to a Changing Playing Field
McCoy is passionate about the internship experience and the value that it provides for both
students and host organizations, especially in
this economic climate. “The playing field has
changed for students,” says McCoy. “Our graduates are competing for jobs against other graduates as well as professionals with years of experience who have been downsized. Having an
internship is no longer an option—it’s mandatory.” This message resonates with Daniela Litvin, an accounting student interning at State
Street Corporation in the Enterprise Risk Management division. “My internship helps close the
gap between academics and real-world experience and makes me much more valuable to a future company,” says Litvin. “I’ve gained skills and
confidence as well as formed great professional
relationships and a strong network.” Underscoring the advantages an internship provides for
both students and sponsors, Litvin has received
stellar feedback from her supervisor and is expecting an offer for a full-time position at State
Street in the fall.
Alumni Partnerships Are Key
McCoy enthusiastically approves of Litvin’s focus on building her network, crediting the Business School alumni network with much of his
success. “I absolutely could not have done this
10/
Suffolk Business Magazine
WINTER 2010
without alumni support,” declares McCoy. “Ninety percent of our placement referrals came from alumni.” Nick Chamallas, MBA’08 and market development manager for Pepsico, is one such alumnus. When Nick
received a letter from Dean William J. O’Neill, Jr. asking alumni to consider sponsoring interns, the timing was perfect. Pepsico had been seeking a partner school in the Boston area, and McCoy sealed the deal in
short order. “John made the process and the decision to work with Suffolk incredibly easy,” says Chamallas. “He gave us outstanding candidates, provided us interview space, and showcased Suffolk in such an
impressive way. This was a win-win for everyone: Pepsico is able to
develop future talent who we hope will consider a career with us, and,
with our intern making an immediate impact, we gain incredible value
Financial Times Ranks Executive MBA Program in
Top 95 Worldwide
today. Personally I’ve benefitted as well, as this entire process
reflected so highly upon my alma mater and really showcased
the talent at Suffolk. I am very proud to have made this connection between Suffolk and Pepsico.”
John McCoy also mentions that Andrew Graff, MBA ’93,
CEO of Allen & Gerritsen, has been very helpful in placing
Suffolk interns. Andrew spoke at Suffolk on internships in
September. The event was sponsored by the Ad Club.
From Boston to Buenos Aires
While McCoy focuses on undergraduate internships, the
Global MBA and healthcare programs have had an exciting
year as well, with students securing dozens of internships
around the world. As Assistant Dean Lillian Hallberg, director of MBA programs, explains, “Our students are really
consultants rather than traditional interns. Students are immersed for three months in the day-to-day business, but
what really sets them apart is
their completion of a project
“� e don’t think �
W
that has a significant impact
there will be a lot �
upon the organization. We’re
of citations written;
the only school in the country
doing this; it offers extraordithis is really about
nary opportunities for students
raising awareness.”
and incredible value for host
companies as well.” Echoing
McCoy’s praise of alumni support, Hallberg credits a huge
Business School alumni network on LinkedIn, a professional networking site, with helping secure many of the internships around the world, including multinational corporations in Argentina, Australia, Greece, India, Spain, and
Turkey as well as the Boston area. Closer to home, Director
of Healthcare programs Rick Gregg has placed ten healthcare students in top Boston-area organizations, including
Massachusetts General Hospital, Beth Israel Deaconess
Medical Center, and Caritas Norwood Hospital. Alumni have
been instrumental in Gregg’s placements as well, sponsoring
students in several locations and, as Gregg states, “seizing
the opportunity to add value to their companies while also
giving back to the healthcare program and the University.”
It’s a Marathon, Not a Sprint
While very happy with the internship program’s initial success, McCoy declares that, in terms of continued development, “It’s a marathon, not a sprint” and remains focused
on creating more and better alumni partnerships and opportunities for students and host companies. Students considering internships and their future careers will be glad
to note that McCoy sees opportunities even in tough times;
for those who take advantage of his opportunities, an internship might just make all the difference.
To learn more about providing an internship to undergraduate and
graduate students of the Sawyer Business School, contact John
McCoy at 617.851.7547 or jmccoy@suffolk.edu
The Sawyer Business School’s Executive MBA program has been
listed in the Financial Times 2009 EMBA rankings as one of the top 95
EMBA programs worldwide.
“Making the Financial Times list is a well-deserved recognition for the
students, faculty, administrators, and alumni of the oldest Executive MBA
program in New England,” said Professor Michael Barretti, director of the
Institute of Executive Education and academic director of the Executive
MBA program. “Everybody has worked very hard to get the program to
this level of distinction.”
The Financial Times, an international business newspaper based in
London, uses extensive alumni surveys in preparing its rankings. This year’s
list was based on interviews with the Class of 2006, evaluating how completion of the Executive MBA program impacted graduates’ career progress,
salary growth, and realization of personal and professional goals.
The rankings also reflect faculty scholarship, professional qualifications,
and international experience; the EMBA curriculum; program management; and University oversight.
“That so many alumni responded so positively to the survey shows that
they want to continue to be involved with Suffolk University as emerging
business leaders,” said Kristin Polito, Executive MBA program director.
“The professional businessmen and women who choose this program – and
they do not choose lightly – are prepared to lead despite any hurdles that
may confront them. They come away with a strong sense of the many tools
they can use to transform obstacles into opportunities.”
“This is an academically rigorous program that demands a significant
work-life balance for 21 months,” said Barretti. “However, if you were to
ask any of our alumni — which, by the way, includes me — I think they will
tell you it was very much worth it.”
Suffolk Among Top U.S. Schools in
Global Management
Suffolk University’s Sawyer Business School is one of 15 gradu-
ate schools of business named to The Princeton Review’s “Student Opinion
Honors for Business Schools” in the category “global management.”
The designation appears in the April 2009 issue of Entrepreneur magazine, the nation’s leading publication for and about entrepreneurs, which
lists the top 15 schools in alphabetical order.
“I am very pleased that our global management programs have been
highly praised by our MBA students,” said William J. O’Neill, Jr., dean of
the Sawyer Business School. “This honor addresses our commitment to
prepare successful leaders in global business management. We are honored
to have these accolades from our students. It affirms the importance we
place on the study of global business.”
In addition to a global focus in its graduate programs — including a
specialized Global MBA degree and an MBA concentration — the Sawyer Business School offers an undergraduate major and minor in global business. Because experiential learning is vital to the study of global
business, the Business School regularly hosts global business leaders
who speak to students about pertinent issues. The Business School also
offers a worldwide series of global travel seminars. Both the international and American-born faculty bring their global research and work
experiences into the classroom, enriching the students’ overall exposure
to issues of global business.
www.suffolk.edu/business
/11
�S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
GLOBAL RANKINGS
Off and Running
Internship Program Sets the Pace in Inaugural Year
One year after launching the Office of Stu-
dent Internship Programs at the Sawyer Business
School, Director John McCoy, MPA/JD ’98, has
every reason to be proud: “It’s been a phenomenal year,” says McCoy. “Despite the tough economy, we’ve been able to place more than a hundred students in both paid and unpaid internships
and have built valuable relationships that will
open many more doors once the economy
strengthens.” These companies include Allen &
Gerritsen, Pepsico, Dunkin’ Brands, Brown
Brothers Harriman, State Street Corporation,
and Hill Holliday, and many other top firms who
host students from a variety of backgrounds and
majors from within the Business School. There
will be no resting on his laurels, however, as McCoy is focused on capitalizing on this momentum, with the ultimate goal of creating internship
opportunities for every junior or senior in the
Business School.
Responding to a Changing Playing Field
McCoy is passionate about the internship experience and the value that it provides for both
students and host organizations, especially in
this economic climate. “The playing field has
changed for students,” says McCoy. “Our graduates are competing for jobs against other graduates as well as professionals with years of experience who have been downsized. Having an
internship is no longer an option—it’s mandatory.” This message resonates with Daniela Litvin, an accounting student interning at State
Street Corporation in the Enterprise Risk Management division. “My internship helps close the
gap between academics and real-world experience and makes me much more valuable to a future company,” says Litvin. “I’ve gained skills and
confidence as well as formed great professional
relationships and a strong network.” Underscoring the advantages an internship provides for
both students and sponsors, Litvin has received
stellar feedback from her supervisor and is expecting an offer for a full-time position at State
Street in the fall.
Alumni Partnerships Are Key
McCoy enthusiastically approves of Litvin’s focus on building her network, crediting the Business School alumni network with much of his
success. “I absolutely could not have done this
10/
Suffolk Business Magazine
WINTER 2010
without alumni support,” declares McCoy. “Ninety percent of our placement referrals came from alumni.” Nick Chamallas, MBA’08 and market development manager for Pepsico, is one such alumnus. When Nick
received a letter from Dean William J. O’Neill, Jr. asking alumni to consider sponsoring interns, the timing was perfect. Pepsico had been seeking a partner school in the Boston area, and McCoy sealed the deal in
short order. “John made the process and the decision to work with Suffolk incredibly easy,” says Chamallas. “He gave us outstanding candidates, provided us interview space, and showcased Suffolk in such an
impressive way. This was a win-win for everyone: Pepsico is able to
develop future talent who we hope will consider a career with us, and,
with our intern making an immediate impact, we gain incredible value
Financial Times Ranks Executive MBA Program in
Top 95 Worldwide
today. Personally I’ve benefitted as well, as this entire process
reflected so highly upon my alma mater and really showcased
the talent at Suffolk. I am very proud to have made this connection between Suffolk and Pepsico.”
John McCoy also mentions that Andrew Graff, MBA ’93,
CEO of Allen & Gerritsen, has been very helpful in placing
Suffolk interns. Andrew spoke at Suffolk on internships in
September. The event was sponsored by the Ad Club.
From Boston to Buenos Aires
While McCoy focuses on undergraduate internships, the
Global MBA and healthcare programs have had an exciting
year as well, with students securing dozens of internships
around the world. As Assistant Dean Lillian Hallberg, director of MBA programs, explains, “Our students are really
consultants rather than traditional interns. Students are immersed for three months in the day-to-day business, but
what really sets them apart is
their completion of a project
“� e don’t think �
W
that has a significant impact
there will be a lot �
upon the organization. We’re
of citations written;
the only school in the country
doing this; it offers extraordithis is really about
nary opportunities for students
raising awareness.”
and incredible value for host
companies as well.” Echoing
McCoy’s praise of alumni support, Hallberg credits a huge
Business School alumni network on LinkedIn, a professional networking site, with helping secure many of the internships around the world, including multinational corporations in Argentina, Australia, Greece, India, Spain, and
Turkey as well as the Boston area. Closer to home, Director
of Healthcare programs Rick Gregg has placed ten healthcare students in top Boston-area organizations, including
Massachusetts General Hospital, Beth Israel Deaconess
Medical Center, and Caritas Norwood Hospital. Alumni have
been instrumental in Gregg’s placements as well, sponsoring
students in several locations and, as Gregg states, “seizing
the opportunity to add value to their companies while also
giving back to the healthcare program and the University.”
It’s a Marathon, Not a Sprint
While very happy with the internship program’s initial success, McCoy declares that, in terms of continued development, “It’s a marathon, not a sprint” and remains focused
on creating more and better alumni partnerships and opportunities for students and host companies. Students considering internships and their future careers will be glad
to note that McCoy sees opportunities even in tough times;
for those who take advantage of his opportunities, an internship might just make all the difference.
To learn more about providing an internship to undergraduate and
graduate students of the Sawyer Business School, contact John
McCoy at 617.851.7547 or jmccoy@suffolk.edu
The Sawyer Business School’s Executive MBA program has been
listed in the Financial Times 2009 EMBA rankings as one of the top 95
EMBA programs worldwide.
“Making the Financial Times list is a well-deserved recognition for the
students, faculty, administrators, and alumni of the oldest Executive MBA
program in New England,” said Professor Michael Barretti, director of the
Institute of Executive Education and academic director of the Executive
MBA program. “Everybody has worked very hard to get the program to
this level of distinction.”
The Financial Times, an international business newspaper based in
London, uses extensive alumni surveys in preparing its rankings. This year’s
list was based on interviews with the Class of 2006, evaluating how completion of the Executive MBA program impacted graduates’ career progress,
salary growth, and realization of personal and professional goals.
The rankings also reflect faculty scholarship, professional qualifications,
and international experience; the EMBA curriculum; program management; and University oversight.
“That so many alumni responded so positively to the survey shows that
they want to continue to be involved with Suffolk University as emerging
business leaders,” said Kristin Polito, Executive MBA program director.
“The professional businessmen and women who choose this program – and
they do not choose lightly – are prepared to lead despite any hurdles that
may confront them. They come away with a strong sense of the many tools
they can use to transform obstacles into opportunities.”
“This is an academically rigorous program that demands a significant
work-life balance for 21 months,” said Barretti. “However, if you were to
ask any of our alumni — which, by the way, includes me — I think they will
tell you it was very much worth it.”
Suffolk Among Top U.S. Schools in
Global Management
Suffolk University’s Sawyer Business School is one of 15 gradu-
ate schools of business named to The Princeton Review’s “Student Opinion
Honors for Business Schools” in the category “global management.”
The designation appears in the April 2009 issue of Entrepreneur magazine, the nation’s leading publication for and about entrepreneurs, which
lists the top 15 schools in alphabetical order.
“I am very pleased that our global management programs have been
highly praised by our MBA students,” said William J. O’Neill, Jr., dean of
the Sawyer Business School. “This honor addresses our commitment to
prepare successful leaders in global business management. We are honored
to have these accolades from our students. It affirms the importance we
place on the study of global business.”
In addition to a global focus in its graduate programs — including a
specialized Global MBA degree and an MBA concentration — the Sawyer Business School offers an undergraduate major and minor in global business. Because experiential learning is vital to the study of global
business, the Business School regularly hosts global business leaders
who speak to students about pertinent issues. The Business School also
offers a worldwide series of global travel seminars. Both the international and American-born faculty bring their global research and work
experiences into the classroom, enriching the students’ overall exposure
to issues of global business.
www.suffolk.edu/business
/11
�S u f f o l k B u s i n e ss
NEWS & EVENTS
By Judy Rakowsky
Right: Piotr Bula,
director, Cracow
School of Business
NEWS & EVENTS
Student Entrepreneur Meets
President Obama
Sawyer Business School student and entrepreneur Scott Paiva was thrilled
Business Exchange
Faculty exchange boosts partnership with Cracow business school
The three-year-old partnership with the Cra-
cow University of Economics soared to new
heights in October when a group of Polish business professors attended seminars and explored
possibilities of adding joint faculty research to
regular student and faculty exchanges.
A contingent of 10 faculty members visited the
Suffolk campus for a whirlwind week of seminars
on topics ranging from mutual funds to challenges of 21st century capitalism along with informal
meetings, and culminating in a banquet at the
Union Club. The visit comes after two years of
exchanges of executive MBA students on the Boston and Cracow campuses and extensive contacts
between the business school leaders.
“I feel this cooperation is going very well,” said
Piotr Bula, director of the Cracow School of Business, who led a delegation of professors in marketing, finance, strategy, management, and law.
Bula praised the relationship with Suffolk
above all the others his school has with three
countries in the European Union, as well as with
the University of California at Los Angeles and
Grand Valley State University in Minnesota.
“The cooperation with Suffolk University is
much tighter than the others,” said Bula. “The
quality is the people; it is a good relationship.”
The seed of the partnership with the Cracow
school, a university of 20,000 students with 2,500
at the business graduate school, was sown when
International Business Professor Richard Torrisi had a Fulbright Scholarship in Poland in the
1990s. It was developed over several visits and
negotiations by Michael Barretti, director of Executive Education and Life-Long Learning.
“This is a real representative of our global
mission and our relationships with schools
throughout the world,” said Barretti. “We’ve established a really good personal relationship;
there’s trust involved.”
Barretti, who also teaches marketing, said it
12/
Suffolk Business Magazine
WINTER 2010
is particularly imperative in international business relationships not
to put the cart before the horse.
“You have to have the relationship in place before the business
flows. “You cannot short cut that.”
Several Suffolk professors are interested in doing joint research
with their Cracow counterparts, Torrisi said, along with short term
faculty teaching exchanges. In particular, the American professors
want to learn how Poland transitioned from a communist economy
so quickly and successfully and how it has become so good at exporting to Europe and the rest of the world. Its flat geography and central
location — after centuries of serving up easy and swift victories to
military adversaries — is proving to be an asset in business.
“Now they are the bridge — they can look to the east for customers
and to the west for suppliers,” said Torrisi.
While some might expect the Poles to be eager students of American
capitalism at present it is Poland that is a beacon with an enviable track
record of emerging from communism with a bustling market economy.
“Now you have the crisis, but Poland doesn’t have the crisis,” said
Bula. “Maybe the U.S. can learn something from Poland.”
Poland has bragging rights: In 2008 its economy was the fastest
growing of 27 EU countries.
The Cracow professors feel comfortable sharing their knowledge
with their Boston counterparts in part because the Hub looks similar
to their ancient former capital chock full of architectural marvels.
“Here I feel almost like at home,” said Kazimerz Lankosz, a law
professor from Jagiellonian University. On a previous U.S. trip, he said
he traveled by bus looking for the heart of America. “I didn’t find it in
Texas, in California or the Midwest, but it is in Boston and New England for me.”
The discussions he has had at Suffolk on protection of property,
protection of cultural heritage and the variations in laws among U.S.
states have been revealing, he said, for business must operate within
local legal contexts.
As for the partnership, said Lankosz, who stayed on an extra week
to lecture, “I see it as a good beginning. Both sides have something to
bring to the cooperation.”
Piotr Markiewicz, a professor of strategic management, also saw
the visit as key to the future and joint research.
“The possibility of exchanging professors and publishing research
is very important,” he said, but limited. “Not everyone can come, but
when we publish the papers everyone can hear and read.”
to meet President Barack Obama at the White House after finishing among the
top contenders in the National Youth Entrepreneurship Challenge.
“It was phenomenal, a once-in-a-lifetime experience,” said Paiva, 18, a freshman finance major. “Once I heard his voice, I knew this was all real.”
“We got to shake hands with the president and talk with him for a few minutes,”
said Paiva. “He knew all of our names and the businesses that we developed. You
could tell that he had read up on us.”
Obama took time to joke with his visitors. “He told me that he’s going to have
me do his Cabinet’s taxes,” said Paiva.
Paiva’s meeting with the president came as a result of his third-place finish in
the Challenge, sponsored by OppenheimerFunds and the nonprofit Network for
Teaching Entrepreneurship.
Paiva’s winning entry was the development of “Express Tax Service,” a tax
preparation service geared to young people. He received a prize of $2,500 as the
third-place winner in the final round of the national competition, held October 7
in New York City.
The contestants were judged on their business plans and presentations by a
panel of well-known leaders in the business world.
Paiva, who is certified to prepare taxes, was a big hit when it really counted.
His business plan consisted of an 8½-minute presentation that was, according to
the judges, “more realistic and viable” compared to most of the other competitors.
During the question and answer period, the judges complimented Paiva for his
confidence, focus and professional style.
“The competition started out with 28,000 competitors nationwide, so I felt
good making it as far as I did,” said Paiva, a finance major, whose sisters – Joyce
(BSBA ’05) and Holly-Ann (BSBA ’07) are Suffolk grads. “It was a nerve-wracking
experience from the beginning until the end, and I was shocked when they told
me that I was one of the top winners.”
President Obama
with Scott Paiva
Professor Gail
Sergenian Honored
Educational Institution Partner Award
Associate Professor of Ac-
counting Gail Sergenian received
the Educational Institution Partner Award from the Boston Metropolitan Professional Chapter of
the National Association of Black
Accountants (NABA) in recognition of her work as faculty adviser for the Boston Metropolitan Student Chapter.
Presenting the award is Francois J. Assad, NABA
professional member and awards reception committee member. “I consider NABA to be the premier mentoring organization for people of color,
from school throughout one’s career. It is open to
all business majors, whatever one’s cultural background,” said Sergenian.
“Suffolk has had a huge presence in NABA for
many years. We were the first University in the
greater metropolitan Boston area to become an
Educational Institution Partner by initiating a renewable NABA scholarship for an incoming student of color. In addition, we hosted the Annual
Business Minority Conference and Case Competition for the last two years. Our students become
very active members of the professional chapter
upon graduation. Every year they have divided
Case Competition teams by school, Suffolk student
teams have come in first, this last year being no
exception,” she added SB
www.suffolk.edu/business
/13
�S u f f o l k B u s i n e ss
NEWS & EVENTS
By Judy Rakowsky
Right: Piotr Bula,
director, Cracow
School of Business
NEWS & EVENTS
Student Entrepreneur Meets
President Obama
Sawyer Business School student and entrepreneur Scott Paiva was thrilled
Business Exchange
Faculty exchange boosts partnership with Cracow business school
The three-year-old partnership with the Cra-
cow University of Economics soared to new
heights in October when a group of Polish business professors attended seminars and explored
possibilities of adding joint faculty research to
regular student and faculty exchanges.
A contingent of 10 faculty members visited the
Suffolk campus for a whirlwind week of seminars
on topics ranging from mutual funds to challenges of 21st century capitalism along with informal
meetings, and culminating in a banquet at the
Union Club. The visit comes after two years of
exchanges of executive MBA students on the Boston and Cracow campuses and extensive contacts
between the business school leaders.
“I feel this cooperation is going very well,” said
Piotr Bula, director of the Cracow School of Business, who led a delegation of professors in marketing, finance, strategy, management, and law.
Bula praised the relationship with Suffolk
above all the others his school has with three
countries in the European Union, as well as with
the University of California at Los Angeles and
Grand Valley State University in Minnesota.
“The cooperation with Suffolk University is
much tighter than the others,” said Bula. “The
quality is the people; it is a good relationship.”
The seed of the partnership with the Cracow
school, a university of 20,000 students with 2,500
at the business graduate school, was sown when
International Business Professor Richard Torrisi had a Fulbright Scholarship in Poland in the
1990s. It was developed over several visits and
negotiations by Michael Barretti, director of Executive Education and Life-Long Learning.
“This is a real representative of our global
mission and our relationships with schools
throughout the world,” said Barretti. “We’ve established a really good personal relationship;
there’s trust involved.”
Barretti, who also teaches marketing, said it
12/
Suffolk Business Magazine
WINTER 2010
is particularly imperative in international business relationships not
to put the cart before the horse.
“You have to have the relationship in place before the business
flows. “You cannot short cut that.”
Several Suffolk professors are interested in doing joint research
with their Cracow counterparts, Torrisi said, along with short term
faculty teaching exchanges. In particular, the American professors
want to learn how Poland transitioned from a communist economy
so quickly and successfully and how it has become so good at exporting to Europe and the rest of the world. Its flat geography and central
location — after centuries of serving up easy and swift victories to
military adversaries — is proving to be an asset in business.
“Now they are the bridge — they can look to the east for customers
and to the west for suppliers,” said Torrisi.
While some might expect the Poles to be eager students of American
capitalism at present it is Poland that is a beacon with an enviable track
record of emerging from communism with a bustling market economy.
“Now you have the crisis, but Poland doesn’t have the crisis,” said
Bula. “Maybe the U.S. can learn something from Poland.”
Poland has bragging rights: In 2008 its economy was the fastest
growing of 27 EU countries.
The Cracow professors feel comfortable sharing their knowledge
with their Boston counterparts in part because the Hub looks similar
to their ancient former capital chock full of architectural marvels.
“Here I feel almost like at home,” said Kazimerz Lankosz, a law
professor from Jagiellonian University. On a previous U.S. trip, he said
he traveled by bus looking for the heart of America. “I didn’t find it in
Texas, in California or the Midwest, but it is in Boston and New England for me.”
The discussions he has had at Suffolk on protection of property,
protection of cultural heritage and the variations in laws among U.S.
states have been revealing, he said, for business must operate within
local legal contexts.
As for the partnership, said Lankosz, who stayed on an extra week
to lecture, “I see it as a good beginning. Both sides have something to
bring to the cooperation.”
Piotr Markiewicz, a professor of strategic management, also saw
the visit as key to the future and joint research.
“The possibility of exchanging professors and publishing research
is very important,” he said, but limited. “Not everyone can come, but
when we publish the papers everyone can hear and read.”
to meet President Barack Obama at the White House after finishing among the
top contenders in the National Youth Entrepreneurship Challenge.
“It was phenomenal, a once-in-a-lifetime experience,” said Paiva, 18, a freshman finance major. “Once I heard his voice, I knew this was all real.”
“We got to shake hands with the president and talk with him for a few minutes,”
said Paiva. “He knew all of our names and the businesses that we developed. You
could tell that he had read up on us.”
Obama took time to joke with his visitors. “He told me that he’s going to have
me do his Cabinet’s taxes,” said Paiva.
Paiva’s meeting with the president came as a result of his third-place finish in
the Challenge, sponsored by OppenheimerFunds and the nonprofit Network for
Teaching Entrepreneurship.
Paiva’s winning entry was the development of “Express Tax Service,” a tax
preparation service geared to young people. He received a prize of $2,500 as the
third-place winner in the final round of the national competition, held October 7
in New York City.
The contestants were judged on their business plans and presentations by a
panel of well-known leaders in the business world.
Paiva, who is certified to prepare taxes, was a big hit when it really counted.
His business plan consisted of an 8½-minute presentation that was, according to
the judges, “more realistic and viable” compared to most of the other competitors.
During the question and answer period, the judges complimented Paiva for his
confidence, focus and professional style.
“The competition started out with 28,000 competitors nationwide, so I felt
good making it as far as I did,” said Paiva, a finance major, whose sisters – Joyce
(BSBA ’05) and Holly-Ann (BSBA ’07) are Suffolk grads. “It was a nerve-wracking
experience from the beginning until the end, and I was shocked when they told
me that I was one of the top winners.”
President Obama
with Scott Paiva
Professor Gail
Sergenian Honored
Educational Institution Partner Award
Associate Professor of Ac-
counting Gail Sergenian received
the Educational Institution Partner Award from the Boston Metropolitan Professional Chapter of
the National Association of Black
Accountants (NABA) in recognition of her work as faculty adviser for the Boston Metropolitan Student Chapter.
Presenting the award is Francois J. Assad, NABA
professional member and awards reception committee member. “I consider NABA to be the premier mentoring organization for people of color,
from school throughout one’s career. It is open to
all business majors, whatever one’s cultural background,” said Sergenian.
“Suffolk has had a huge presence in NABA for
many years. We were the first University in the
greater metropolitan Boston area to become an
Educational Institution Partner by initiating a renewable NABA scholarship for an incoming student of color. In addition, we hosted the Annual
Business Minority Conference and Case Competition for the last two years. Our students become
very active members of the professional chapter
upon graduation. Every year they have divided
Case Competition teams by school, Suffolk student
teams have come in first, this last year being no
exception,” she added SB
www.suffolk.edu/business
/13
�S u f f o l k B u s i n e ss
F A C U LT Y U P D A T E
F A C U LT Y U P D A T E
New Faculty Appointments
Presentations
at Conferences
Richard Beinecke, Associate Professor
of Public Management participated in
the International Initiative for Mental
Health Leadership Conference in Brisbane, Australia, where his report,
“Leadership Training Programs and
Competencies for Mental Health,
Health, Public Administration, and
Business in Seven Countries” was a major topic of discussion. The report is
available at www.iimhl.com.
Promotions
Congratulations to the following
faculty who have been promoted to
Associate Professor with tenure:
Giana Eckhardt, Marketing
Kuo -Ting (Ken) Hung, Information
Systems and Operations Management
Dan Ladik, Marketing
Congratulations to the following
Associate Professors who have been
awarded tenure:
Kate Jiayi Li
Tracey J. Riley
Martin J. Schedlbauer
Ariel Markelevich
Debbie Elizabeth de Lange
Assistant Professor
Assistant Professor
Visiting Assistant Professor
Associate Professor
Assistant Professor
Kate joins Suffolk as an assistant professor
in the information systems and operations
management department. She holds a PhD
in Business Administration & Operations
Research from Pennsylvania State University
with research interests in supply chain management, pricing, technology innovation, and
forecasting. Kate also holds an MS in
Environmental Economics from Pennsylvania
State University and a BS in Environmental
Sciences & Economics from Peking
University, China.
Previously she was an intern for Cisco
Systems, Inc in California as well as an intern
for the Economic Research Service of the
United States Department of Agriculture in
Washington, DC.
Tracey J. Riley joins Suffolk as assistant professor in the accounting department. She is a PhD
candidate at the University of Massachusetts
Amherst in Accounting and Behavioral
Psychology; and earned a Certificate of
Advanced Graduate Studies in Accounting
from Bryant University; and an MBA and BA
from Assumption College. Recently she was a
visiting instructor of Accounting at Quinnipiac
University. Previously she was a graduate
research and teaching assistant at the
University of Massachusetts Amherst where
she was awarded the Isenberg School of
Management Outstanding Teaching Assistant
Award. In addition, Tracey has also been an
adjunct faculty in Accounting at Worcester
State College.
Earlier in her career she owned a personal
tax return service, and served in management
at a world-wide exhibit design and production company.
Martin J. Schedlbauer joins Suffolk as visiting
assistant professor of information systems and
operations management department. He holds
a ScD, MSc and BS in Computer Science from
the University of Massachusetts Lowell.
Martin has been an adjunct professor at the
University of Massachusetts Lowell, and
Northeastern University as well as instructor
and consultant for Boston University.
He is managing principal at Cathris Group
where he provides business and systems analysis consulting to global financial, insurance,
healthcare, and pharmaceutical organizations. Prior to founding Cathris, he was Chief
Technology Officer at BEA Systems, Inc (now
part of Oracle), which he joined after the
acquisition of Technology Resource Group,
Inc., a global consulting firm that Dr.
Schedlbauer founded and where he served as
CEO and CTO.
Ariel Markelevich joins Suffolk as associate
professor in the accounting department. He
holds a PhD in Business Administration
(Concentration in Accounting) from the
Graduate Center – City University of New York
– Baruch College. His MS in Management
(Finance and Accounting) is from Tel-Aviv
University, Israel; and his BA is in Social
Sciences (Management and Economics) from
the Open University, Tel-Aviv, Israel.
Prior to Suffolk, Ariel was assistant professor of accounting at Long Island University.
Before that he was an instructor of Managerial
Accounting and later became an adjunct assistant professor of Accounting at Baruch College,
City University of New York. At the Open
University in Tel-Aviv, Israel he was an instructor of Macroeconomics and then became an
instructor of Financial Theory.
Dr. de Lange joined Suffolk in January 2009 as
an assistant professor of strategy and international business. Her research has focused on
strategy and organizations in international settings. Her dissertation was in the context of the
United Nations and examined mechanisms of
power and influence in international
networks.
She published several peer reviewed conference papers that have been accepted by the
Academic of Management, the Academcy of
International Business, EGOS, the ASAC, and
in CMA Management. She is the sole author of
papers under review with top journals and two
academic books..
14/
Suffolk Business Magazine
WINTER 2010
Arnold Kamis, Information Systems and
Operations Management
Mark Lehrer, Strategy and International
Business
Sheila Webber, Management and
Entrepreneurship
Miriam Weismann, Business Law and
Ethics
Congratulations to the newly
appointed department chairs:
Lewis Shaw, Accounting
Kuo- Ting (Ken) Hung, Information
Systems
Douglas Snow, Public Administration
We extend our thanks to: Ross
Feurman, Accounting; Beverly Kahn,
Information Systems and Operations
Management and Michael Lavin,
Public Administration for their service
as department chair.
www.suffolk.edu/business
/15
�S u f f o l k B u s i n e ss
F A C U LT Y U P D A T E
F A C U LT Y U P D A T E
New Faculty Appointments
Presentations
at Conferences
Richard Beinecke, Associate Professor
of Public Management participated in
the International Initiative for Mental
Health Leadership Conference in Brisbane, Australia, where his report,
“Leadership Training Programs and
Competencies for Mental Health,
Health, Public Administration, and
Business in Seven Countries” was a major topic of discussion. The report is
available at www.iimhl.com.
Promotions
Congratulations to the following
faculty who have been promoted to
Associate Professor with tenure:
Giana Eckhardt, Marketing
Kuo -Ting (Ken) Hung, Information
Systems and Operations Management
Dan Ladik, Marketing
Congratulations to the following
Associate Professors who have been
awarded tenure:
Kate Jiayi Li
Tracey J. Riley
Martin J. Schedlbauer
Ariel Markelevich
Debbie Elizabeth de Lange
Assistant Professor
Assistant Professor
Visiting Assistant Professor
Associate Professor
Assistant Professor
Kate joins Suffolk as an assistant professor
in the information systems and operations
management department. She holds a PhD
in Business Administration & Operations
Research from Pennsylvania State University
with research interests in supply chain management, pricing, technology innovation, and
forecasting. Kate also holds an MS in
Environmental Economics from Pennsylvania
State University and a BS in Environmental
Sciences & Economics from Peking
University, China.
Previously she was an intern for Cisco
Systems, Inc in California as well as an intern
for the Economic Research Service of the
United States Department of Agriculture in
Washington, DC.
Tracey J. Riley joins Suffolk as assistant professor in the accounting department. She is a PhD
candidate at the University of Massachusetts
Amherst in Accounting and Behavioral
Psychology; and earned a Certificate of
Advanced Graduate Studies in Accounting
from Bryant University; and an MBA and BA
from Assumption College. Recently she was a
visiting instructor of Accounting at Quinnipiac
University. Previously she was a graduate
research and teaching assistant at the
University of Massachusetts Amherst where
she was awarded the Isenberg School of
Management Outstanding Teaching Assistant
Award. In addition, Tracey has also been an
adjunct faculty in Accounting at Worcester
State College.
Earlier in her career she owned a personal
tax return service, and served in management
at a world-wide exhibit design and production company.
Martin J. Schedlbauer joins Suffolk as visiting
assistant professor of information systems and
operations management department. He holds
a ScD, MSc and BS in Computer Science from
the University of Massachusetts Lowell.
Martin has been an adjunct professor at the
University of Massachusetts Lowell, and
Northeastern University as well as instructor
and consultant for Boston University.
He is managing principal at Cathris Group
where he provides business and systems analysis consulting to global financial, insurance,
healthcare, and pharmaceutical organizations. Prior to founding Cathris, he was Chief
Technology Officer at BEA Systems, Inc (now
part of Oracle), which he joined after the
acquisition of Technology Resource Group,
Inc., a global consulting firm that Dr.
Schedlbauer founded and where he served as
CEO and CTO.
Ariel Markelevich joins Suffolk as associate
professor in the accounting department. He
holds a PhD in Business Administration
(Concentration in Accounting) from the
Graduate Center – City University of New York
– Baruch College. His MS in Management
(Finance and Accounting) is from Tel-Aviv
University, Israel; and his BA is in Social
Sciences (Management and Economics) from
the Open University, Tel-Aviv, Israel.
Prior to Suffolk, Ariel was assistant professor of accounting at Long Island University.
Before that he was an instructor of Managerial
Accounting and later became an adjunct assistant professor of Accounting at Baruch College,
City University of New York. At the Open
University in Tel-Aviv, Israel he was an instructor of Macroeconomics and then became an
instructor of Financial Theory.
Dr. de Lange joined Suffolk in January 2009 as
an assistant professor of strategy and international business. Her research has focused on
strategy and organizations in international settings. Her dissertation was in the context of the
United Nations and examined mechanisms of
power and influence in international
networks.
She published several peer reviewed conference papers that have been accepted by the
Academic of Management, the Academcy of
International Business, EGOS, the ASAC, and
in CMA Management. She is the sole author of
papers under review with top journals and two
academic books..
14/
Suffolk Business Magazine
WINTER 2010
Arnold Kamis, Information Systems and
Operations Management
Mark Lehrer, Strategy and International
Business
Sheila Webber, Management and
Entrepreneurship
Miriam Weismann, Business Law and
Ethics
Congratulations to the newly
appointed department chairs:
Lewis Shaw, Accounting
Kuo- Ting (Ken) Hung, Information
Systems
Douglas Snow, Public Administration
We extend our thanks to: Ross
Feurman, Accounting; Beverly Kahn,
Information Systems and Operations
Management and Michael Lavin,
Public Administration for their service
as department chair.
www.suffolk.edu/business
/15
�S u f f o l k B u s i n e ss
F A C U LT Y U P D A T E
F A C U LT Y U P D A T E
Faculty Authors
Ruth Ann McEwen
In Transparency in Financial Reporting,
Ruth Ann McEwen , associate sean of
administration and accreditation and
professor accounting presents an analysis of reporting issues affecting transparency under IFRS, compared with US
GAAP, and suggests areas of concern
for preparers and users of financial reports. Providing an invaluable guide for
all accountancy professionals, the book
also contains a technical analysis of
major accounting issues raised by convergence, and indicates areas of interest during initial adoption of IFRS by
US entities. This authoritative book provides all the essential information required for advanced practitioners and
analysts at this critical juncture.
Crime, Incorporated: Legal and Financial Implications of Corporate Misconduct, provides a complete re-examination of
how traditional legal rules and their application given how
corporate crime has changed in the last decade.
C. Gopinath
Michael Kraten
Jimmy Mistry
Georges Tsafack
Publications
Richard Beineicke, Associate Professor of Public Man-
Elizabeth Wilson, Chair and Associate Professor of Mar-
agement, wrote a chapter entitled, “Examination of Mental Health Leadership Competencies Across IIMHL
Countries” that was published in the book, Public Sector
Leadership: International Challenges and Perspectives (Edward Elgar Press). Beinecke also edited a Special Issue
on Leadership in The Innovation Journal: The Public Sector Innovation Journal.
Miriam Weissman
Associate professor of business and law, Miriam Weissman wrote, Crime, Incorporated: Legal and Financial Implications of Corporate Misconduct. The book provides
a complete re-examination of how traditional legal rules and their application
given how corporate crime has changed in the last decade.
16/
Suffolk Business Magazine
WINTER 2010
C. Gopinath, Chair and associate professor of strategy and international business authored, Globalization: A Multidimensional System. This
book introduces the multidimensional nature of globalization by examining the economic, political, social, business, and physical nature of the
phenomenon and provides a framework based on the principles of systems theory for analysis for issues arising out of globalization. Gopinath
is also the co-author of Strategize! Experiential Exercises in Strategic
Management. This book provides exercises that help illustrate the application of strategic management theory. These exercises are designed
on the principles of active-learning, promote critical thinking and decision making skills.
keting, co-authored “Anatomy of a Social Partnership: A
Case Study of Stakeholder Collaboration,” for Industrial
Marketing Management.
She also co-authored, “ The Impact of Providing Webbased PowerPoint Slides as Study Guides in Undergraduate Business Classes,” which appeared in Journal of Educational Technology Systems.
Assistant Professor of Public Management Brenda Bond
wrote a chapter entitled,”Community Perceptions of Police Crime Prevention Efforts: Using Interviews in Small
Areas to Evaluate Crime Reduction Strategies” in the upcoming book, In Evaluating Crime Reduction Initiatives
Edited by Johannes Knutsson (National Police Academy,
Norway) and Nick Tilley (UCL Jill Dando Institute of
Crime Science) Crime Prevention Studies Vol. 24
C. Gopinath
Liz Wilson
Assistant Professor of Accounting, Jimmy Mistry’s paper,
“The Use of ERP-Based Exercises in Management Curricula,” was selected for the Outstanding Paper Award
at the recent IADIS International Conference – Information Systems.
Assistant Professor of Accounting Jim Cataldo and Professor of Accounting Morris McInnes wrote “The Accounting Identity and the Identity of Accountants”, which
was given the Best Paper Award at the American Accounting Association’s 2009 Public Interest Section conference.
The paper discusses the roots of current controversies
over the conceptual framework of accounting, and how
the debate affects our role as professionals.
Assistant Professor of Strategy and Entrepreneurship,
Michael Kraten published “The Big Four Audit Report:
Should The Public Perceive It As A Label Of Quality?” in
Accounting and the Public Interest, an American Accounting Association section journal.
Assistant Professor of Finance, Karen Simonyan’s paper,
“The Medium of Exchange in Acquisitions: Does the Private Information of Both Acquirer and Target Matter?”
has been accepted for publication in the Journal of Corporate Finance.
Assistant Professor of Finance Georges Tsafack’s paper,
“Asymmetric Dependence Implications for Extreme Risk
Management”, has been accepted for publication in the
Journal of Derivatives.
Professor of Finance Shahriar’s Khaksari’s paper, “Determining CEO Compensation Structure” has been accepted
for publication in the International Journal of Finance, a
well-recognized journal in finance. SB
www.suffolk.edu/business
/17
�S u f f o l k B u s i n e ss
F A C U LT Y U P D A T E
F A C U LT Y U P D A T E
Faculty Authors
Ruth Ann McEwen
In Transparency in Financial Reporting,
Ruth Ann McEwen , associate sean of
administration and accreditation and
professor accounting presents an analysis of reporting issues affecting transparency under IFRS, compared with US
GAAP, and suggests areas of concern
for preparers and users of financial reports. Providing an invaluable guide for
all accountancy professionals, the book
also contains a technical analysis of
major accounting issues raised by convergence, and indicates areas of interest during initial adoption of IFRS by
US entities. This authoritative book provides all the essential information required for advanced practitioners and
analysts at this critical juncture.
Crime, Incorporated: Legal and Financial Implications of Corporate Misconduct, provides a complete re-examination of
how traditional legal rules and their application given how
corporate crime has changed in the last decade.
C. Gopinath
Michael Kraten
Jimmy Mistry
Georges Tsafack
Publications
Richard Beineicke, Associate Professor of Public Man-
Elizabeth Wilson, Chair and Associate Professor of Mar-
agement, wrote a chapter entitled, “Examination of Mental Health Leadership Competencies Across IIMHL
Countries” that was published in the book, Public Sector
Leadership: International Challenges and Perspectives (Edward Elgar Press). Beinecke also edited a Special Issue
on Leadership in The Innovation Journal: The Public Sector Innovation Journal.
Miriam Weissman
Associate professor of business and law, Miriam Weissman wrote, Crime, Incorporated: Legal and Financial Implications of Corporate Misconduct. The book provides
a complete re-examination of how traditional legal rules and their application
given how corporate crime has changed in the last decade.
16/
Suffolk Business Magazine
WINTER 2010
C. Gopinath, Chair and associate professor of strategy and international business authored, Globalization: A Multidimensional System. This
book introduces the multidimensional nature of globalization by examining the economic, political, social, business, and physical nature of the
phenomenon and provides a framework based on the principles of systems theory for analysis for issues arising out of globalization. Gopinath
is also the co-author of Strategize! Experiential Exercises in Strategic
Management. This book provides exercises that help illustrate the application of strategic management theory. These exercises are designed
on the principles of active-learning, promote critical thinking and decision making skills.
keting, co-authored “Anatomy of a Social Partnership: A
Case Study of Stakeholder Collaboration,” for Industrial
Marketing Management.
She also co-authored, “ The Impact of Providing Webbased PowerPoint Slides as Study Guides in Undergraduate Business Classes,” which appeared in Journal of Educational Technology Systems.
Assistant Professor of Public Management Brenda Bond
wrote a chapter entitled,”Community Perceptions of Police Crime Prevention Efforts: Using Interviews in Small
Areas to Evaluate Crime Reduction Strategies” in the upcoming book, In Evaluating Crime Reduction Initiatives
Edited by Johannes Knutsson (National Police Academy,
Norway) and Nick Tilley (UCL Jill Dando Institute of
Crime Science) Crime Prevention Studies Vol. 24
C. Gopinath
Liz Wilson
Assistant Professor of Accounting, Jimmy Mistry’s paper,
“The Use of ERP-Based Exercises in Management Curricula,” was selected for the Outstanding Paper Award
at the recent IADIS International Conference – Information Systems.
Assistant Professor of Accounting Jim Cataldo and Professor of Accounting Morris McInnes wrote “The Accounting Identity and the Identity of Accountants”, which
was given the Best Paper Award at the American Accounting Association’s 2009 Public Interest Section conference.
The paper discusses the roots of current controversies
over the conceptual framework of accounting, and how
the debate affects our role as professionals.
Assistant Professor of Strategy and Entrepreneurship,
Michael Kraten published “The Big Four Audit Report:
Should The Public Perceive It As A Label Of Quality?” in
Accounting and the Public Interest, an American Accounting Association section journal.
Assistant Professor of Finance, Karen Simonyan’s paper,
“The Medium of Exchange in Acquisitions: Does the Private Information of Both Acquirer and Target Matter?”
has been accepted for publication in the Journal of Corporate Finance.
Assistant Professor of Finance Georges Tsafack’s paper,
“Asymmetric Dependence Implications for Extreme Risk
Management”, has been accepted for publication in the
Journal of Derivatives.
Professor of Finance Shahriar’s Khaksari’s paper, “Determining CEO Compensation Structure” has been accepted
for publication in the International Journal of Finance, a
well-recognized journal in finance. SB
www.suffolk.edu/business
/17
�By Robert Preer
Setting
UP
COMMUNITY
“We believe that public service is its own entity, but public service
agencies need to operate as responsibly, effectively, and efficiently as
for-profit businesses do.” -Sandy Matava, MPA ‘80, director, Center for Public Management
Suffolk’s Center for Public Management
Collaborates in Building a Better Public
Service Sector
A
bout 50 older teenagers, in attire ranging
from coats and ties to jeans and baseball
caps, filed into the student lounge of Suffolk’s Sawyer Building early on a rainy
summer morning.
The youths had come from across the Boston area
for an unusual summer jobs program that the Sawyer
Business School’s Center for Public Management runs
for the state Department of Children and Families. All
of the youngsters were from troubled families, and
most had been victims of abuse or neglect. At Suffolk,
the young men and women were about to get a crash
course in the ways of the workplace.
They would be assigned jobs with local public service or nonprofit employers and then counseled
throughout the summer by Suffolk job coaches, who
are graduate students in public administration.
As they settled uneasily around tables, center director Sandy Matava, MPA ’80, outlined the schedule:
instruction in interviewing and resume writing followed by a job fair and, shortly thereafter, job assignments. She told participants they were already on the
clock, earning $10 per hour, and that if they left early
they would not be paid for time absent.
18/
Suffolk Business Magazine
WINTER 2010
www.suffolk.edu/business
/19
�By Robert Preer
Setting
UP
COMMUNITY
“We believe that public service is its own entity, but public service
agencies need to operate as responsibly, effectively, and efficiently as
for-profit businesses do.” -Sandy Matava, MPA ‘80, director, Center for Public Management
Suffolk’s Center for Public Management
Collaborates in Building a Better Public
Service Sector
A
bout 50 older teenagers, in attire ranging
from coats and ties to jeans and baseball
caps, filed into the student lounge of Suffolk’s Sawyer Building early on a rainy
summer morning.
The youths had come from across the Boston area
for an unusual summer jobs program that the Sawyer
Business School’s Center for Public Management runs
for the state Department of Children and Families. All
of the youngsters were from troubled families, and
most had been victims of abuse or neglect. At Suffolk,
the young men and women were about to get a crash
course in the ways of the workplace.
They would be assigned jobs with local public service or nonprofit employers and then counseled
throughout the summer by Suffolk job coaches, who
are graduate students in public administration.
As they settled uneasily around tables, center director Sandy Matava, MPA ’80, outlined the schedule:
instruction in interviewing and resume writing followed by a job fair and, shortly thereafter, job assignments. She told participants they were already on the
clock, earning $10 per hour, and that if they left early
they would not be paid for time absent.
18/
Suffolk Business Magazine
WINTER 2010
www.suffolk.edu/business
/19
�Setting Up Community Roots
Many of the young people had never been on a college
campus before, and many had never held a job. As they sat
in nervous silence, Matava decided to lighten the mood
by introducing another workplace custom. Pointing to a
table with coffee, juice, and bagels, she told the youngsters
to help themselves.
“You know how it is,” she lectured in mock seriousness. “You come in to work. Then it’s coffee break time.”
At most US business schools, a group of at-risk teens
learning the fundamentals of work would not be a common sight. But at Sawyer Business School, a summer jobs
program for urban youth fits right in at the Center for
Public Management.
Established 36 years ago to bring the efficiencies of
business to public service, the Center for Public Management has become one of the region’s leading training and
research institutions for nonprofit organizations and government agencies.
Whether it is training mid-career, mid-level managers
at community health centers, conducting an efficiency
study for a small-town government agency, or introducing
teenagers to the world of work, the Center for Public
Management strives to promote growth and opportunity
where they are needed.
The Timely Return of a Familiar Idea
Public service has been a hot topic at business schools
lately. Wall Street’s collapse and the excesses that preceded
it have caused much soul-searching at business schools,
which educated so many of the leaders whose pursuit of
big profits and paydays helped lead the economy into ruin.
Prompted also by President Obama’s call for all Americans
to perform public service, many schools have launched
programs in social responsibility and ethics. Placement offices at business schools now often steer graduates toward
government and nonprofit organizations.
No such reorientation has been required at Sawyer
Business School, where public service has been at the top
of the agenda for decades.
“This has always been a high priority within the Business School,” says Associate Professor of Public Management Michael Lavin. “When people talk about ethics, it’s
nothing new with us. Certainly the idea that nonprofits,
government, and business work together has always been
part of our theme.”
The Business School launched its public management
program in 1973 when the New England Council, a regional business organization, awarded Suffolk University
a grant to help governments become more efficient.
At first, the school used the money to provide technical help for local governments and to offer seminars for
public officials. Several faculty authored a book, Your
Massachusetts Government, which became a primer for
local leaders. The school also established a public management department and began offering a master’s degree
and an undergraduate major in public administration.
In 1992 Sandy Matava joined the Business School’s public management faculty with a lengthy resume from state
government. She had started her career as a case worker at
the Massachusetts Commission for the Blind where she
worked for ten years. Governor Michael Dukaksis in his
20/
Suffolk Business Magazine
WINTER 2010
first administration recruited here to serve as commissioner for the state’s Commission for the Blind.
After Dukakis lost his reelection bid in 1978, Matava left
government and earned a master’s in public administration
at the Business School. When Dukakis regained the governorship in 1983, he appointed Matava director of the Department of Social Services, a job she held for ten years.
“Sandy Matava was one of the best Commissioners of
Social Services the Commonwealth ever had. She won
national awards for the work we did in foster care, and
she is a superb public manager, said Dukakis.
One of the early projects Matava helped initiate at Suffolk was a study for the Boston Public Health Commission
of people living with HIV in Massachusetts. Under Matava’s direction, researchers surveyed HIV-positive individuals to identify their needs and how best to deliver
services to them. The survey has been repeated annually
for over a dozen years.
As the Public Management department added more
programs in both research and training, Matava and Richard McDowell, then dean of the Business School, began to
explore establishing an umbrella entity for the programs.
While reviewing the school’s budget, they noticed a
line item for a Center for Public Management and an allocation of $400. The long-forgotten item, inserted some
two decades earlier, was exactly what Matava and McDowell were looking for.
“We found our history,” Matava says. “There we were,
ahead $400, but this was an entity that already existed.
We said, ‘Perfect, that’s who we are.’”
With a name and a structure, the center began to expand, gaining research contracts with state and local gov-
ernments as well as with nonprofits. Since then, the center has extended its reach to Washington, DC, launching
an internship program for Business School graduate students in offices of the Massachusetts congressional delegation. The program is named after the late US Representative J. Joseph Moakley, a Suffolk University alumnus
and a member of the Board of Trustees.
The center also looked to nurture and expand connections between government and business. With the Greater Boston Chamber of Commerce, the center launched an
annual one-day conference at which future business leaders, nominated by their employers, work with top government officials to tackle a challenging public policy question. In 2008 officials from MassDevelopment, the state’s
chief economic development agency, discussed at length
with the up-and-coming business leaders different scewww.suffolk.edu/business
/21
�Setting Up Community Roots
Many of the young people had never been on a college
campus before, and many had never held a job. As they sat
in nervous silence, Matava decided to lighten the mood
by introducing another workplace custom. Pointing to a
table with coffee, juice, and bagels, she told the youngsters
to help themselves.
“You know how it is,” she lectured in mock seriousness. “You come in to work. Then it’s coffee break time.”
At most US business schools, a group of at-risk teens
learning the fundamentals of work would not be a common sight. But at Sawyer Business School, a summer jobs
program for urban youth fits right in at the Center for
Public Management.
Established 36 years ago to bring the efficiencies of
business to public service, the Center for Public Management has become one of the region’s leading training and
research institutions for nonprofit organizations and government agencies.
Whether it is training mid-career, mid-level managers
at community health centers, conducting an efficiency
study for a small-town government agency, or introducing
teenagers to the world of work, the Center for Public
Management strives to promote growth and opportunity
where they are needed.
The Timely Return of a Familiar Idea
Public service has been a hot topic at business schools
lately. Wall Street’s collapse and the excesses that preceded
it have caused much soul-searching at business schools,
which educated so many of the leaders whose pursuit of
big profits and paydays helped lead the economy into ruin.
Prompted also by President Obama’s call for all Americans
to perform public service, many schools have launched
programs in social responsibility and ethics. Placement offices at business schools now often steer graduates toward
government and nonprofit organizations.
No such reorientation has been required at Sawyer
Business School, where public service has been at the top
of the agenda for decades.
“This has always been a high priority within the Business School,” says Associate Professor of Public Management Michael Lavin. “When people talk about ethics, it’s
nothing new with us. Certainly the idea that nonprofits,
government, and business work together has always been
part of our theme.”
The Business School launched its public management
program in 1973 when the New England Council, a regional business organization, awarded Suffolk University
a grant to help governments become more efficient.
At first, the school used the money to provide technical help for local governments and to offer seminars for
public officials. Several faculty authored a book, Your
Massachusetts Government, which became a primer for
local leaders. The school also established a public management department and began offering a master’s degree
and an undergraduate major in public administration.
In 1992 Sandy Matava joined the Business School’s public management faculty with a lengthy resume from state
government. She had started her career as a case worker at
the Massachusetts Commission for the Blind where she
worked for ten years. Governor Michael Dukaksis in his
20/
Suffolk Business Magazine
WINTER 2010
first administration recruited here to serve as commissioner for the state’s Commission for the Blind.
After Dukakis lost his reelection bid in 1978, Matava left
government and earned a master’s in public administration
at the Business School. When Dukakis regained the governorship in 1983, he appointed Matava director of the Department of Social Services, a job she held for ten years.
“Sandy Matava was one of the best Commissioners of
Social Services the Commonwealth ever had. She won
national awards for the work we did in foster care, and
she is a superb public manager, said Dukakis.
One of the early projects Matava helped initiate at Suffolk was a study for the Boston Public Health Commission
of people living with HIV in Massachusetts. Under Matava’s direction, researchers surveyed HIV-positive individuals to identify their needs and how best to deliver
services to them. The survey has been repeated annually
for over a dozen years.
As the Public Management department added more
programs in both research and training, Matava and Richard McDowell, then dean of the Business School, began to
explore establishing an umbrella entity for the programs.
While reviewing the school’s budget, they noticed a
line item for a Center for Public Management and an allocation of $400. The long-forgotten item, inserted some
two decades earlier, was exactly what Matava and McDowell were looking for.
“We found our history,” Matava says. “There we were,
ahead $400, but this was an entity that already existed.
We said, ‘Perfect, that’s who we are.’”
With a name and a structure, the center began to expand, gaining research contracts with state and local gov-
ernments as well as with nonprofits. Since then, the center has extended its reach to Washington, DC, launching
an internship program for Business School graduate students in offices of the Massachusetts congressional delegation. The program is named after the late US Representative J. Joseph Moakley, a Suffolk University alumnus
and a member of the Board of Trustees.
The center also looked to nurture and expand connections between government and business. With the Greater Boston Chamber of Commerce, the center launched an
annual one-day conference at which future business leaders, nominated by their employers, work with top government officials to tackle a challenging public policy question. In 2008 officials from MassDevelopment, the state’s
chief economic development agency, discussed at length
with the up-and-coming business leaders different scewww.suffolk.edu/business
/21
�Setting Up Community Roots
narios for redevelopment of the former Fort Devens military base west of Boston. The center also offers a legislative staff training seminar and will host the Fifth
International Conference on E-Government in the fall.
Education for the Workplace:
The Center’s On-Site Certificate Programs
One evening this past July, a small crowd gathered in the
stately Sargent Hall Function Room. Although caps and
gowns were absent, the event had all the other trappings
of a commencement.
Families sat together, one member typically clutching
a bouquet and another a camera. The mood was celebratory, although sprinkled with moments of solemnity. As the
ceremony got underway, the proceedings were punctuated
by occasional baby cries and cell phone ringtones.
In the front row sat 22 women and men beaming with
pride. These about-to-be graduates were employees at
community health centers across Massachusetts. They
had completed a 25-week academic program run by the
Center for Public Management, and they were about to
receive certificates for their accomplishments.
Chosen by his classmates to speak on behalf of the students, Luke Matthew Logan, an employee of Brockton
Neighborhood Health Center, started by thanking the
families, the agencies, and the teachers.
“The professors brought their areas of expertise and
their life experiences to the classroom,” he said. “This
program has had a positive effect on my life and the lives
of all of my classmates. This is a tool to better our futures
and our community health centers, said Luke.”
Like many nonprofits, community health centers are
complex organizations with multimillion-dollar budgets
and large staffs. These agencies need skilled managers,
and it is in the interest of the centers that employees grow
and advance in their jobs.
But pay tends to be low at nonprofits, and employees
who want to go back to school typically cannot afford time
off or hefty tuition bills. Those who do get advanced degrees often leave their agencies afterward for a betterpaying job in business.
From the left:
Clarence Cooper,
Matava, Nicole Rivers
and Michael Lavin
22/
Suffolk Business Magazine
WINTER 2010
About ten years ago, Matava and Professor Clarence
Cooper, a former Massachusetts undersecretary of health
and human services, were discussing this problem and
lamenting the fact that a mid-career return to school had
become much harder and more expensive than when they
had gone back to get their advanced degrees.
Cooper and Matava hatched a plan for a graduatelevel program that would be tailored for nonprofit or small
government agency employees: conducted on-site, affordable, and compatible with employees’ existing work
schedules. It would be substantive, but not exclusive.
Thus were born the Center for Public Management’s
certificate programs, which consisted of intensive academic sessions that would meet on Fridays at an organization’s work site and be taught by business school faculty
and adjunct professors. The coursework would be rigorous, and students who completed the program would receive a certificate—not only an important award in itself
but also the equivalent of
“� he professors
T
five graduate course credits, which can be used tobrought their areas
ward a master’s in public
of expertise and their
administration.
life experiences to
“Initially, we thought
the classroom,” he
we’d try it at one or two
said. “This program
sites and see how it
has had a positive
worked,” Cooper recalls.
effect on my life and
Among the first to sign
up were the Massachusetts
the lives of all of my
League of Community
classmates. This is
Health Centers and the
a tool to better
Massachusetts Council of
our futures and
Human Service Providers.
our community
Both organizations emhealth centers.”
braced the program, and
both continue to use it today. Since then, the center has educated over 700 public
service managers in Massachusetts and generates
$300,000 in revenue.
“It has become a wonderful pipeline into Suffolk and
a wonderful career- and esteem-building exercise for the
students,” says James W. Hunt Jr., president of the league
and a member of the Business School faculty.
The certificate program has grown steadily, branching
out to a range of agencies. “In the last year or so, we’ve
gone into the areas of public safety, municipal government, and communications and philanthropy,” says Lavin,
who teaches in the program.
Among the agencies that currently host the certificate
program are the Metropolitan Law Enforcement Council,
the Haitian Multi-Service Center, the Cape Cod Community Media Center, Metropolitan Area Planning Council,
and the town of Barnstable.
In nine years, the program has produced over 700
graduates. Although the program was not planned as recruiting tool, certificate graduates now make up between
10 and 15 percent of Suffolk’s public administration graduate students.
Two of the community health center employees who
received their certificates in July are going into the master’s program. Holly Cavender-Wood, a speech pathologist
James W. Hunt, Jr.
at the Martha Eliot Health Center at Children’s Hospital
“Given the economic constraints, communities are
Boston, and Herliva Linares, an administrator in the den- looking for innovative ways to address inefficiencies and
tal program at Lynn Community Health Center, both re- allocate resources,” says Nicole Rivers, the center’s assisceived $25,000 scholarships from Suffolk and the Eunice tant director. “Our role is to offer strategies. As a third
Kennedy Shriver Center in Waltham to continue their party, we bring a different perspective.”
studies at Suffolk University.
Marshfield Town
After receiving her certificate at the July ceremony, “�It has become a wonderful
Administrator Rocco
Cavender-Wood reflected on what the program has meant pipeline into Suffolk and a
Longo says that a reto her “The passion, the vision, the mission of the commucently concluded
nity health centers—it all connects at Suffolk University,” wonderful career- and
strategic planning
esteem-building exercise
she said. “This is a huge opportunity.”
project led by Rivers
for the students,” says
got Marshfield’s officials and departExpertise for Enhanced Leadership:
James W. Hunt Jr., presiThe Center’s Research and Advisory Services
ment heads working
dent of the league and a
together to establish
Like profit-making businesses, nonprofits sometimes need member of the Business
priorities.
outside help. But hiring a pricey consulting firm is impos- School faculty.
sible for most nonprofits and smaller government agen“In Marshfield,
government is decies, especially at a time when budgets are being squeezed
by the economic downturn.
centralized, so it is important to try to have the commuThe Center for Public Management fills this gap by nity doing things in synch,” Longo says. “Nicole is very
using faculty, staff, and graduate students to deliver af- energetic. She had everyone on the same page.”
fordable expert advice to nonprofit agencies. For HostellFor Sandy Matava, public service is not just a day
ing International, the center examined the merits of build- job. She serves as a volunteer board member and ading a new youth hostel in Boston. The HIV survey for the viser to a number of nonprofit organizations, and she
Boston Public Health Commission has been a signature notes that many other faculty and staff at the center do
research project for the center for over a decade. Other the same thing.
organizations that have received technical help from the
Matava sees the center’s varied and growing programs
center are the Boston City Council, the Massachusetts as bound together by a common theme. SB
Executive Office of Public Safety, the Massachusetts Department of Social Services, and UMass Medical School. The Center for Public Management offers training and certifiLocal governments have increasingly looked to the cate programs as well as research and consulting services. To
center for technical help. Billerica, Georgetown, Nan- learn more about the Center for Public Management, visit www.
tucket, and Marshfield are among the towns that have suffolk.edu/cpm or call 617.573.8222.
sought advice from the center’s experts.
www.suffolk.edu/business
/23
�Setting Up Community Roots
narios for redevelopment of the former Fort Devens military base west of Boston. The center also offers a legislative staff training seminar and will host the Fifth
International Conference on E-Government in the fall.
Education for the Workplace:
The Center’s On-Site Certificate Programs
One evening this past July, a small crowd gathered in the
stately Sargent Hall Function Room. Although caps and
gowns were absent, the event had all the other trappings
of a commencement.
Families sat together, one member typically clutching
a bouquet and another a camera. The mood was celebratory, although sprinkled with moments of solemnity. As the
ceremony got underway, the proceedings were punctuated
by occasional baby cries and cell phone ringtones.
In the front row sat 22 women and men beaming with
pride. These about-to-be graduates were employees at
community health centers across Massachusetts. They
had completed a 25-week academic program run by the
Center for Public Management, and they were about to
receive certificates for their accomplishments.
Chosen by his classmates to speak on behalf of the students, Luke Matthew Logan, an employee of Brockton
Neighborhood Health Center, started by thanking the
families, the agencies, and the teachers.
“The professors brought their areas of expertise and
their life experiences to the classroom,” he said. “This
program has had a positive effect on my life and the lives
of all of my classmates. This is a tool to better our futures
and our community health centers, said Luke.”
Like many nonprofits, community health centers are
complex organizations with multimillion-dollar budgets
and large staffs. These agencies need skilled managers,
and it is in the interest of the centers that employees grow
and advance in their jobs.
But pay tends to be low at nonprofits, and employees
who want to go back to school typically cannot afford time
off or hefty tuition bills. Those who do get advanced degrees often leave their agencies afterward for a betterpaying job in business.
From the left:
Clarence Cooper,
Matava, Nicole Rivers
and Michael Lavin
22/
Suffolk Business Magazine
WINTER 2010
About ten years ago, Matava and Professor Clarence
Cooper, a former Massachusetts undersecretary of health
and human services, were discussing this problem and
lamenting the fact that a mid-career return to school had
become much harder and more expensive than when they
had gone back to get their advanced degrees.
Cooper and Matava hatched a plan for a graduatelevel program that would be tailored for nonprofit or small
government agency employees: conducted on-site, affordable, and compatible with employees’ existing work
schedules. It would be substantive, but not exclusive.
Thus were born the Center for Public Management’s
certificate programs, which consisted of intensive academic sessions that would meet on Fridays at an organization’s work site and be taught by business school faculty
and adjunct professors. The coursework would be rigorous, and students who completed the program would receive a certificate—not only an important award in itself
but also the equivalent of
“� he professors
T
five graduate course credits, which can be used tobrought their areas
ward a master’s in public
of expertise and their
administration.
life experiences to
“Initially, we thought
the classroom,” he
we’d try it at one or two
said. “This program
sites and see how it
has had a positive
worked,” Cooper recalls.
effect on my life and
Among the first to sign
up were the Massachusetts
the lives of all of my
League of Community
classmates. This is
Health Centers and the
a tool to better
Massachusetts Council of
our futures and
Human Service Providers.
our community
Both organizations emhealth centers.”
braced the program, and
both continue to use it today. Since then, the center has educated over 700 public
service managers in Massachusetts and generates
$300,000 in revenue.
“It has become a wonderful pipeline into Suffolk and
a wonderful career- and esteem-building exercise for the
students,” says James W. Hunt Jr., president of the league
and a member of the Business School faculty.
The certificate program has grown steadily, branching
out to a range of agencies. “In the last year or so, we’ve
gone into the areas of public safety, municipal government, and communications and philanthropy,” says Lavin,
who teaches in the program.
Among the agencies that currently host the certificate
program are the Metropolitan Law Enforcement Council,
the Haitian Multi-Service Center, the Cape Cod Community Media Center, Metropolitan Area Planning Council,
and the town of Barnstable.
In nine years, the program has produced over 700
graduates. Although the program was not planned as recruiting tool, certificate graduates now make up between
10 and 15 percent of Suffolk’s public administration graduate students.
Two of the community health center employees who
received their certificates in July are going into the master’s program. Holly Cavender-Wood, a speech pathologist
James W. Hunt, Jr.
at the Martha Eliot Health Center at Children’s Hospital
“Given the economic constraints, communities are
Boston, and Herliva Linares, an administrator in the den- looking for innovative ways to address inefficiencies and
tal program at Lynn Community Health Center, both re- allocate resources,” says Nicole Rivers, the center’s assisceived $25,000 scholarships from Suffolk and the Eunice tant director. “Our role is to offer strategies. As a third
Kennedy Shriver Center in Waltham to continue their party, we bring a different perspective.”
studies at Suffolk University.
Marshfield Town
After receiving her certificate at the July ceremony, “�It has become a wonderful
Administrator Rocco
Cavender-Wood reflected on what the program has meant pipeline into Suffolk and a
Longo says that a reto her “The passion, the vision, the mission of the commucently concluded
nity health centers—it all connects at Suffolk University,” wonderful career- and
strategic planning
esteem-building exercise
she said. “This is a huge opportunity.”
project led by Rivers
for the students,” says
got Marshfield’s officials and departExpertise for Enhanced Leadership:
James W. Hunt Jr., presiThe Center’s Research and Advisory Services
ment heads working
dent of the league and a
together to establish
Like profit-making businesses, nonprofits sometimes need member of the Business
priorities.
outside help. But hiring a pricey consulting firm is impos- School faculty.
sible for most nonprofits and smaller government agen“In Marshfield,
government is decies, especially at a time when budgets are being squeezed
by the economic downturn.
centralized, so it is important to try to have the commuThe Center for Public Management fills this gap by nity doing things in synch,” Longo says. “Nicole is very
using faculty, staff, and graduate students to deliver af- energetic. She had everyone on the same page.”
fordable expert advice to nonprofit agencies. For HostellFor Sandy Matava, public service is not just a day
ing International, the center examined the merits of build- job. She serves as a volunteer board member and ading a new youth hostel in Boston. The HIV survey for the viser to a number of nonprofit organizations, and she
Boston Public Health Commission has been a signature notes that many other faculty and staff at the center do
research project for the center for over a decade. Other the same thing.
organizations that have received technical help from the
Matava sees the center’s varied and growing programs
center are the Boston City Council, the Massachusetts as bound together by a common theme. SB
Executive Office of Public Safety, the Massachusetts Department of Social Services, and UMass Medical School. The Center for Public Management offers training and certifiLocal governments have increasingly looked to the cate programs as well as research and consulting services. To
center for technical help. Billerica, Georgetown, Nan- learn more about the Center for Public Management, visit www.
tucket, and Marshfield are among the towns that have suffolk.edu/cpm or call 617.573.8222.
sought advice from the center’s experts.
www.suffolk.edu/business
/23
�From the top to bottom:
Richard Beinecke, associate professor of public management
Esther Maycock-Thorne, EMBA ‘08
C. Gopiniath, chair, and associate professor of strategy and
international business
Bill Popeleski presents Phyllis Goodwin with Alumni Award in 2008
GETTING ALOT OUT OF
Suffolk has always been enriched by the
experiences of faculty with achievements
both inside and outside of academia
By Judy Rakowsky
P
rofessor C. Gopinath’s international business students can learn about his nonprofit that helped an
orphanage in India fund itself by running something like a miniature-Kinkos. Public Management Professor Richard Beinecke’s students get the inside scoop from
his campaign work for US congresswoman Niki Tsongas
as well as Democratic presidential candidates Hillary
Clinton and Barack Obama.
Suffolk has always been enriched by the experiences
of faculty with achievements both inside and outside of
academia and students who earn degrees while keeping
full-time jobs. Less visible are the countless outside efforts
by faculty, students and alumni who contribute time and
energy to ventures that are improving lives and bringing
change in Boston and around the world.
But the examples are inspiring. Esther MaycockThorne, EMBA `09, has tales to tell about preserving a
program that offers affordable mortgages to low-income borrowers through volunteer work she juggled
while in school and working full-time as a financial
analyst for Massachusetts General Hospital. Sudents
and alumni have a model in Bill Popeleski, MBA `87,
who is a management consultant to Wall Street by day
and around the edges serves as a major asset to Suffolk’s
alumni operations, having gone from leading the New
York alumni chapter to chairing the entire University
Alumni Council.
“Suffolk is a can-do real practitioner type of place,”
says Beinecke, associate professor of public management
and health administration. And the work that Beinecke
and others do for nonprofits enhances that atmosphere of
involvement in the world.
“The school encourages a culture of involvement,” says
Beinecke, who has run many political campaigns out of
his Concord home. “Students can see what I’ve done and
24/
Suffolk Business Magazine
WINTER 2010
I hope it inspires some values, that getting involved in the
public side is important.”
Students have derived direct benefits from Beinecke’s
outside experiences. Some of his students have gotten internships and others were able to dial up congressional staffers
as well as Tsongas herself for input into class papers.
He’s found that the lessons of the campaigns are relevant to his teachings on leadership and on his work to
improve global mental health. And as he tells students,
“Volunteering is good stuff to do, not to mention having
it on the resume.”
Esther Maycock-Thorne was not thinking of her resume
when she took a first-time homebuyers’ class that helped
her—a single mother making $31,000 a year find her piece
of the American dream in Brockton. The mortgage she got
through the Massachusetts Housing Partnership persuaded Maycock-Thorne to contribute her skills as a financial
analyst to the Massachusetts Affordable Housing Alliance.
She rose to the position of treasurer at the alliance, whose
board accommodated her schedule when she enrolled at
in the Executive MBA program in 2008.
“I like giving back,” says Maycock-Thorne, who immigrated in 1990 from Barbados with her daughters, now 17
and 25. “If I can pave the way for someone else I’m happy.”
At Suffolk she learned how businesses work and
the function of each position in a company. Her education fueled her confidence in the volunteer realm
when she lobbied elected officials and negotiated with
bankers to maintain the affordable mortgage program.
The program, which has helped 1,700 lower —income
families, offers a lower interest rate on the first mortgage and expiring interest payments after 10 years on
a second mortgage.
With the Suffolk education, she went from a junior
position overseeing a $10 million budget to the capital
analyst’s job she has at Massachusetts General Hospital,
managing a $1.3 billion budget.
Professor Gopinath has brought a few students working
or engaging in global travel seminars to Bangalore, India to
see the work of his “hobby” the American Association for
the Social Advancement of India. The nonprofit creates
revenue streams –such as the copying business and a dairy-for entities that serve the poor as well as mentally ill and
disabled people. Gopinath says he and the other five volunteer directors work nights and weekends and gather
monthly to choose worthwhile agencies to support; the
directors encourage these groups to operate efficiently as
well as to share best practices with one another.
The organization, which he has been involved with
for a decade, insists that no money go to administrative
costs, and directors even pick up the cost of the newsletter that they send to donors. The needs in India are great,
but as Gopinath says, “You have to start somewhere.”
“The bottom line is,” he says, “You don’t need to be Bill
Gates or Warren Buffett to be philanthropic.
Bill Popeleski’s way of giving back has been to give to the
institution that gave him so much. Seven years ago, he became
co-chair of the New York alumni chapter and started ramping
up its connection with the university. Fast forward to today
and he has a scholarship in his name and has regular conversations with University President David J. Sargent.
“It’s like peeling an onion,” said Popeleski, who has
progressively moved up from member to president of the
Business School Alumni Board to his present post chairing the entire University Alumni Council. “You get more
into it. You get to the real core and it’s very intense.”
Popeleski said it’s gratifying to connect with students
and the university through alumni board work. “It’s been
an amazing opportunity for me. It’s a two-way street. The
more engaged you become the more interesting it is.” SB
www.suffolk.edu/business
/25
�From the top to bottom:
Richard Beinecke, associate professor of public management
Esther Maycock-Thorne, EMBA ‘08
C. Gopiniath, chair, and associate professor of strategy and
international business
Bill Popeleski presents Phyllis Goodwin with Alumni Award in 2008
GETTING ALOT OUT OF
Suffolk has always been enriched by the
experiences of faculty with achievements
both inside and outside of academia
By Judy Rakowsky
P
rofessor C. Gopinath’s international business students can learn about his nonprofit that helped an
orphanage in India fund itself by running something like a miniature-Kinkos. Public Management Professor Richard Beinecke’s students get the inside scoop from
his campaign work for US congresswoman Niki Tsongas
as well as Democratic presidential candidates Hillary
Clinton and Barack Obama.
Suffolk has always been enriched by the experiences
of faculty with achievements both inside and outside of
academia and students who earn degrees while keeping
full-time jobs. Less visible are the countless outside efforts
by faculty, students and alumni who contribute time and
energy to ventures that are improving lives and bringing
change in Boston and around the world.
But the examples are inspiring. Esther MaycockThorne, EMBA `09, has tales to tell about preserving a
program that offers affordable mortgages to low-income borrowers through volunteer work she juggled
while in school and working full-time as a financial
analyst for Massachusetts General Hospital. Sudents
and alumni have a model in Bill Popeleski, MBA `87,
who is a management consultant to Wall Street by day
and around the edges serves as a major asset to Suffolk’s
alumni operations, having gone from leading the New
York alumni chapter to chairing the entire University
Alumni Council.
“Suffolk is a can-do real practitioner type of place,”
says Beinecke, associate professor of public management
and health administration. And the work that Beinecke
and others do for nonprofits enhances that atmosphere of
involvement in the world.
“The school encourages a culture of involvement,” says
Beinecke, who has run many political campaigns out of
his Concord home. “Students can see what I’ve done and
24/
Suffolk Business Magazine
WINTER 2010
I hope it inspires some values, that getting involved in the
public side is important.”
Students have derived direct benefits from Beinecke’s
outside experiences. Some of his students have gotten internships and others were able to dial up congressional staffers
as well as Tsongas herself for input into class papers.
He’s found that the lessons of the campaigns are relevant to his teachings on leadership and on his work to
improve global mental health. And as he tells students,
“Volunteering is good stuff to do, not to mention having
it on the resume.”
Esther Maycock-Thorne was not thinking of her resume
when she took a first-time homebuyers’ class that helped
her—a single mother making $31,000 a year find her piece
of the American dream in Brockton. The mortgage she got
through the Massachusetts Housing Partnership persuaded Maycock-Thorne to contribute her skills as a financial
analyst to the Massachusetts Affordable Housing Alliance.
She rose to the position of treasurer at the alliance, whose
board accommodated her schedule when she enrolled at
in the Executive MBA program in 2008.
“I like giving back,” says Maycock-Thorne, who immigrated in 1990 from Barbados with her daughters, now 17
and 25. “If I can pave the way for someone else I’m happy.”
At Suffolk she learned how businesses work and
the function of each position in a company. Her education fueled her confidence in the volunteer realm
when she lobbied elected officials and negotiated with
bankers to maintain the affordable mortgage program.
The program, which has helped 1,700 lower —income
families, offers a lower interest rate on the first mortgage and expiring interest payments after 10 years on
a second mortgage.
With the Suffolk education, she went from a junior
position overseeing a $10 million budget to the capital
analyst’s job she has at Massachusetts General Hospital,
managing a $1.3 billion budget.
Professor Gopinath has brought a few students working
or engaging in global travel seminars to Bangalore, India to
see the work of his “hobby” the American Association for
the Social Advancement of India. The nonprofit creates
revenue streams –such as the copying business and a dairy-for entities that serve the poor as well as mentally ill and
disabled people. Gopinath says he and the other five volunteer directors work nights and weekends and gather
monthly to choose worthwhile agencies to support; the
directors encourage these groups to operate efficiently as
well as to share best practices with one another.
The organization, which he has been involved with
for a decade, insists that no money go to administrative
costs, and directors even pick up the cost of the newsletter that they send to donors. The needs in India are great,
but as Gopinath says, “You have to start somewhere.”
“The bottom line is,” he says, “You don’t need to be Bill
Gates or Warren Buffett to be philanthropic.
Bill Popeleski’s way of giving back has been to give to the
institution that gave him so much. Seven years ago, he became
co-chair of the New York alumni chapter and started ramping
up its connection with the university. Fast forward to today
and he has a scholarship in his name and has regular conversations with University President David J. Sargent.
“It’s like peeling an onion,” said Popeleski, who has
progressively moved up from member to president of the
Business School Alumni Board to his present post chairing the entire University Alumni Council. “You get more
into it. You get to the real core and it’s very intense.”
Popeleski said it’s gratifying to connect with students
and the university through alumni board work. “It’s been
an amazing opportunity for me. It’s a two-way street. The
more engaged you become the more interesting it is.” SB
www.suffolk.edu/business
/25
�By Leah Ritchie
Law Enforcement’s
Secret Weapon:
Brenda Bond
W
hen Bond joined Suffolk in 2007 as
an Assistant Professor of Public
Management, her main goal was to
bring practical experience to her students. “I
know how public policy can be directly applied to the social problems that communities
face every day,” she says.
Bond adds that her law enforcement background has taught her how to work with many
different agencies within and outside of the
law enforcement community. “No one public
agency can do it alone. I know the challenges
of multi-agency work and can share this experience with students,” she says.
After earning degrees in criminal justice
and social psychology from the University of
Massachusetts at Lowell, Bond became a
grantwriter and community liaison at the
Center for Family, Work and Community, an
outreach arm of UMass Lowell with a mandate to address youth violence, drug abuse,
and social problems.
While she was working at the center, Edward Davis, then chief of police in Lowell,
asked Bond to write grants for programs in
community policing. Bond and Davis both
believed that fostering close ties and positive
relationships between law enforcement and
the community could prevent crime. “Getting the community involved as a partner
helps demonstrate that the police serve a
broad role in the quality of life in a community,” says Bond.
When Bond suggested that she would be
more effective as a permanent member of the
Lowell police than as an outside consultant,
Davis immediately hired her as director of
research and development. In her new posi26/
Suffolk Business Magazine
WINTER 2010
A Commitment to Justice.
A Commitment to Suffolk.
tion, Bond drew upon current research on
community satisfaction with the police and
perceptions about neighborhood safety. Her
job was to take that research and apply it
practically to make law enforcement officers
more efficient and effective.
“I wanted to discover how we could capitalize on our relationship with the academic
community to develop strategies on how we
could become a better department and to contribute to the research,” Bond says.
Bond also helped the Lowell police administer a $1million grant from the U.S. Department of Justice to expand their programs in
community policing. Lowell was one of only
five cities nationally to receive the grant. She
created a program to establish direct contact
between the police and members of different
ethnic communities. “Some people have had
traumatic histories with law enforcement in
their home countries,” she says. “We wanted
to open up the dialogue so groups could learn
about each other and come together on issues
of public safety.”
After three years with the Lowell Police
Department, Bond decided that she wanted
to acquire the skills needed to conduct research on her own. She enrolled as a PhD
student at the Heller School for Social Policy and Management at Brandeis University and completed her degree in social
policy in 2006.
At Brandeis, Bond co-authored a groundbreaking study of Wilson and Kelling’s broken
windows theory with Harvard professor Anthony Braga. The broken windows theory
claims that punishing minor crimes—such as
graffiti and loitering—can ultimately cut down
on the occurrence of more serious crimes.
Bond and Braga found that in areas of Lowell
that received special police services, such as
surveillance and cleanup of empty lots, there
was a 20 percent reduction in police calls. The
study was among the first to provide hard data
to support the broken windows theory.
Bond says that she enjoyed doing the study
because she was able to help the community
by putting research into practice. “I believe
research should be applied. It is good to see
results,” she says.
Bond has applied that results-oriented approach to her faculty research program at Suffolk. Currently she is the principal investigator for the Lowell Shannon Project, which is
part of a statewide grant program for addressing youth violence. Bond’s particular interest
is in how agencies can better cooperate for
the purpose of dealing with issues of youth
violence and other social problems. “The
challenges of public safety really require the
work of a diverse group of actors. I’m interested in how these various actors come together to identify and address crime problems,” she says.
The tie Bond and Davis formed back in
Lowell is still very active today. Presently
Bond is working closely with Davis—who is
now commissioner of the Boston Police Department—and his staff to redesign the department’s Office of Research and Development (ORD). As part of the redesign, Bond is
looking at ways to incorporate private sector
research and development practices into the
way the ORD and the police department operate. Also, Davis has been a guest speaker in
Bond’s public management courses. SB
www.suffolk.edu/business
/27
�By Leah Ritchie
Law Enforcement’s
Secret Weapon:
Brenda Bond
W
hen Bond joined Suffolk in 2007 as
an Assistant Professor of Public
Management, her main goal was to
bring practical experience to her students. “I
know how public policy can be directly applied to the social problems that communities
face every day,” she says.
Bond adds that her law enforcement background has taught her how to work with many
different agencies within and outside of the
law enforcement community. “No one public
agency can do it alone. I know the challenges
of multi-agency work and can share this experience with students,” she says.
After earning degrees in criminal justice
and social psychology from the University of
Massachusetts at Lowell, Bond became a
grantwriter and community liaison at the
Center for Family, Work and Community, an
outreach arm of UMass Lowell with a mandate to address youth violence, drug abuse,
and social problems.
While she was working at the center, Edward Davis, then chief of police in Lowell,
asked Bond to write grants for programs in
community policing. Bond and Davis both
believed that fostering close ties and positive
relationships between law enforcement and
the community could prevent crime. “Getting the community involved as a partner
helps demonstrate that the police serve a
broad role in the quality of life in a community,” says Bond.
When Bond suggested that she would be
more effective as a permanent member of the
Lowell police than as an outside consultant,
Davis immediately hired her as director of
research and development. In her new posi26/
Suffolk Business Magazine
WINTER 2010
A Commitment to Justice.
A Commitment to Suffolk.
tion, Bond drew upon current research on
community satisfaction with the police and
perceptions about neighborhood safety. Her
job was to take that research and apply it
practically to make law enforcement officers
more efficient and effective.
“I wanted to discover how we could capitalize on our relationship with the academic
community to develop strategies on how we
could become a better department and to contribute to the research,” Bond says.
Bond also helped the Lowell police administer a $1million grant from the U.S. Department of Justice to expand their programs in
community policing. Lowell was one of only
five cities nationally to receive the grant. She
created a program to establish direct contact
between the police and members of different
ethnic communities. “Some people have had
traumatic histories with law enforcement in
their home countries,” she says. “We wanted
to open up the dialogue so groups could learn
about each other and come together on issues
of public safety.”
After three years with the Lowell Police
Department, Bond decided that she wanted
to acquire the skills needed to conduct research on her own. She enrolled as a PhD
student at the Heller School for Social Policy and Management at Brandeis University and completed her degree in social
policy in 2006.
At Brandeis, Bond co-authored a groundbreaking study of Wilson and Kelling’s broken
windows theory with Harvard professor Anthony Braga. The broken windows theory
claims that punishing minor crimes—such as
graffiti and loitering—can ultimately cut down
on the occurrence of more serious crimes.
Bond and Braga found that in areas of Lowell
that received special police services, such as
surveillance and cleanup of empty lots, there
was a 20 percent reduction in police calls. The
study was among the first to provide hard data
to support the broken windows theory.
Bond says that she enjoyed doing the study
because she was able to help the community
by putting research into practice. “I believe
research should be applied. It is good to see
results,” she says.
Bond has applied that results-oriented approach to her faculty research program at Suffolk. Currently she is the principal investigator for the Lowell Shannon Project, which is
part of a statewide grant program for addressing youth violence. Bond’s particular interest
is in how agencies can better cooperate for
the purpose of dealing with issues of youth
violence and other social problems. “The
challenges of public safety really require the
work of a diverse group of actors. I’m interested in how these various actors come together to identify and address crime problems,” she says.
The tie Bond and Davis formed back in
Lowell is still very active today. Presently
Bond is working closely with Davis—who is
now commissioner of the Boston Police Department—and his staff to redesign the department’s Office of Research and Development (ORD). As part of the redesign, Bond is
looking at ways to incorporate private sector
research and development practices into the
way the ORD and the police department operate. Also, Davis has been a guest speaker in
Bond’s public management courses. SB
www.suffolk.edu/business
/27
�Service-Learning
Empowers Leadership
Professor Dumas
Discusses the
Importance of
Service-Learning
By Lana B. Caron, MBA ‘03
G
iven current economic conditions, today’s career
outlook is probably not the ideal scenario that we
all had in mind while at Suffolk. It is disappointing,
to say the least, that our big plans of a dream job with a sweet
paycheck and a sunny corner office with impressive views
have had to be put on hold. Instead, graduates are being
asked to meet increasingly higher expectations as they fight
for relevance and develop their own niches in a sink-orswim environment. And while the conditions of the game
may have changed, the rules have not, a fact that continues
to drive demand for great leaders in these tough times.
Amid this environment, many business schools, including the Sawyer Business School, are seeking to train
the leaders of tomorrow in a transformational way by integrating service-learning into the curriculum. By exposing students to more than just classroom knowledge, this
approach allows future leaders to learn by doing, sharpen
problem-solving skills, and find solutions to real-life issues that affect our communities and society at large.
Service-learning can enhance students’ skills in such
areas as collaboration; teamwork; appreciation of diversity; tolerance of ambiguity, limits, and complexity; conflict and interdependency management; active listening;
critical thinking; and, ultimately, leadership. It is leadership that makes a difference, helps transform for the better, and drives innovation and healthy change. As one top
executive recently said, “We now need great leaders more
than ever.” Transformational leaders are in high demand
when the economy is booming but even more so when
times are tough.
Peter Drucker once said, “Leaders grow, they are not
made.” If leaders indeed grow, what facilitates such growth?
Can service-learning be one of the agents of change?
Dr. Colette Dumas, professor of management and entrepreneurship and a director of the Center for Innovation
and Change Leadership, has written a number of articles
and done extensive research on the service-learning approach in management education. Her change leadership
work with several well-known businesses has been profiled
in The Wall Street Journal, among other periodicals. I
asked Colette to share her insights on this topic:
28/
Suffolk Business Magazine
WINTER 2010
Q&A
LC: Dr. Dumas, how do you define service-
LC: Given this trend, what are some of the
CD: In service-learning, students perform
CD: Suffolk University has the S.O.U.L.S.
learning?
meaningful service for their communities and
society while engaging in reflection or study
that is related to that service. Service-learning
reflects the belief that education must be
linked to social responsibility and that the
most effective learning is active and connected to experience in some meaningful way. It
integrates community service projects into
the curriculum and aims to enrich the academic experience, teach civic responsibility,
and meet real community needs.
LC: What skills does it target?
CD: Service-learning helps educate students
to build tolerance for ambiguity and an understanding of limitations and complexity. As
a result, students develop the ability to interact productively with people from diverse
backgrounds, use collaborative problem-solving skills, identify a community beyond the
self, and have a conception of the common
good. Students ultimately develop a sense of
personal efficacy and a commitment to the
power of groups to affect decisions.
LC: Does this approach have any connection
to cultivating leaders?
CD: Yes. Service-learning can foster such val-
ues as learning by doing, stakeholder agency,
equitable power distribution, democratic dialogue, equality, and fairness. It is a means for
management faculty to engage students in
social change awareness activities as well as
to prepare them for the key decision-making
and leadership that managerial work entails.
Service-learning helps students to be effective
while learning what to be effective about.
LC: Is service-learning a new trend in management education?
CD: Relatively new. Service-learning, in the
form we are discussing, has been in practice
since the late 1980s and early 1990s. Organizations such as Campus Compact, a coalition of
college and university presidents, and the
Corporation for National Service, a federal
government agency, have promoted and supported the growth of service-learning.
current developments at Suffolk?
community service and service-learning center, with a competent and dedicated staff directed by Keila Garcia Surumay with Assistant Director Shirley Consuegra. At the
Business School, our assistant dean, Dr. Laurie Levesque, is a strong advocate of servicelearning. She has incorporated service-learning into our new undergraduate core
requirement course, MGT 200: Leadership
and Social Responsibility (see article on page
30 for more about this course).
LC: How does the service-learning approach compare to case-based and other
experiential approaches typically used in
business schools?
CD: Typical classroom experiences, even
those that integrate a comprehensive case
study into the curriculum, cannot always integrate social and technical lessons in a way
that allows students to develop the higherlevel cognitive skills they will need in practice. Additionally, participants often enter the
classroom with wide-ranging levels of knowledge, making it difficult for the instructor to
target the appropriate level of instruction
with a lecture-style delivery format.
LC: Does it have anything in common with a
co-op experience or internship?
CD: The focus of service-learning is not the
same as that of a co-op or an internship in
which the student seeks to gain work experience, network, make contacts, and add experience to his or her resume. While students
may still gain these benefits, service-learning
is first about meeting the community’s needs,
solving the community’s problems, and addressing those needs by learning to apply
theory in real life.
get much-needed medical care, given that
seeking Western medical care goes against
their cultural norms; (2) aligning a nonprofit’s
organizational culture and philosophical approach with its fundraising priorities; and (3)
helping a nonprofit identify the best potential
corporate partners for fundraising purposes
and involvement with the community.
LC: How would you describe the impact,
based on the feedback from the participants?
CD: Overall, both students and community
partners feel that it is worthwhile. Both have
learned from the experience, opening their
horizons and positioning them for greater
success in the future. Here are a few comments from students and participants:
In their journals, students typically speak of
an evolution in their perspectives from “expert MBA going in to solve the problem”
through “novice out of his or her element,
wondering what I’m doing here” to “working
together to address real-life dilemmas.”
An employee of one of the partnering
organizations once told me, “I learned a
great deal from working with the students.
They offered perspectives on problems that
are vastly different from my way of looking
at things.”
And this is just the beginning. “This program has so much potential because it offers
immediate value to both parties,” said Scott
Stolze, executive director of Furnishing for
Hope, a Boston-based nonprofit that assists
natural disaster victims across the United
States by providing free furniture and other
household items.
Undeniably, service-learning delivers
many benefits and appears to be one of those
practical tools that will continue to gain momentum in developing great leaders of today
and tomorrow. SB
LC: What are some of the real-life issues students engaged in service-learning have helped
address?
CD: Our students have focused on such issues
as (1) how to convince Cambodian refugees to
use a community health center so they could
www.suffolk.edu/business
/29
�Service-Learning
Empowers Leadership
Professor Dumas
Discusses the
Importance of
Service-Learning
By Lana B. Caron, MBA ‘03
G
iven current economic conditions, today’s career
outlook is probably not the ideal scenario that we
all had in mind while at Suffolk. It is disappointing,
to say the least, that our big plans of a dream job with a sweet
paycheck and a sunny corner office with impressive views
have had to be put on hold. Instead, graduates are being
asked to meet increasingly higher expectations as they fight
for relevance and develop their own niches in a sink-orswim environment. And while the conditions of the game
may have changed, the rules have not, a fact that continues
to drive demand for great leaders in these tough times.
Amid this environment, many business schools, including the Sawyer Business School, are seeking to train
the leaders of tomorrow in a transformational way by integrating service-learning into the curriculum. By exposing students to more than just classroom knowledge, this
approach allows future leaders to learn by doing, sharpen
problem-solving skills, and find solutions to real-life issues that affect our communities and society at large.
Service-learning can enhance students’ skills in such
areas as collaboration; teamwork; appreciation of diversity; tolerance of ambiguity, limits, and complexity; conflict and interdependency management; active listening;
critical thinking; and, ultimately, leadership. It is leadership that makes a difference, helps transform for the better, and drives innovation and healthy change. As one top
executive recently said, “We now need great leaders more
than ever.” Transformational leaders are in high demand
when the economy is booming but even more so when
times are tough.
Peter Drucker once said, “Leaders grow, they are not
made.” If leaders indeed grow, what facilitates such growth?
Can service-learning be one of the agents of change?
Dr. Colette Dumas, professor of management and entrepreneurship and a director of the Center for Innovation
and Change Leadership, has written a number of articles
and done extensive research on the service-learning approach in management education. Her change leadership
work with several well-known businesses has been profiled
in The Wall Street Journal, among other periodicals. I
asked Colette to share her insights on this topic:
28/
Suffolk Business Magazine
WINTER 2010
Q&A
LC: Dr. Dumas, how do you define service-
LC: Given this trend, what are some of the
CD: In service-learning, students perform
CD: Suffolk University has the S.O.U.L.S.
learning?
meaningful service for their communities and
society while engaging in reflection or study
that is related to that service. Service-learning
reflects the belief that education must be
linked to social responsibility and that the
most effective learning is active and connected to experience in some meaningful way. It
integrates community service projects into
the curriculum and aims to enrich the academic experience, teach civic responsibility,
and meet real community needs.
LC: What skills does it target?
CD: Service-learning helps educate students
to build tolerance for ambiguity and an understanding of limitations and complexity. As
a result, students develop the ability to interact productively with people from diverse
backgrounds, use collaborative problem-solving skills, identify a community beyond the
self, and have a conception of the common
good. Students ultimately develop a sense of
personal efficacy and a commitment to the
power of groups to affect decisions.
LC: Does this approach have any connection
to cultivating leaders?
CD: Yes. Service-learning can foster such val-
ues as learning by doing, stakeholder agency,
equitable power distribution, democratic dialogue, equality, and fairness. It is a means for
management faculty to engage students in
social change awareness activities as well as
to prepare them for the key decision-making
and leadership that managerial work entails.
Service-learning helps students to be effective
while learning what to be effective about.
LC: Is service-learning a new trend in management education?
CD: Relatively new. Service-learning, in the
form we are discussing, has been in practice
since the late 1980s and early 1990s. Organizations such as Campus Compact, a coalition of
college and university presidents, and the
Corporation for National Service, a federal
government agency, have promoted and supported the growth of service-learning.
current developments at Suffolk?
community service and service-learning center, with a competent and dedicated staff directed by Keila Garcia Surumay with Assistant Director Shirley Consuegra. At the
Business School, our assistant dean, Dr. Laurie Levesque, is a strong advocate of servicelearning. She has incorporated service-learning into our new undergraduate core
requirement course, MGT 200: Leadership
and Social Responsibility (see article on page
30 for more about this course).
LC: How does the service-learning approach compare to case-based and other
experiential approaches typically used in
business schools?
CD: Typical classroom experiences, even
those that integrate a comprehensive case
study into the curriculum, cannot always integrate social and technical lessons in a way
that allows students to develop the higherlevel cognitive skills they will need in practice. Additionally, participants often enter the
classroom with wide-ranging levels of knowledge, making it difficult for the instructor to
target the appropriate level of instruction
with a lecture-style delivery format.
LC: Does it have anything in common with a
co-op experience or internship?
CD: The focus of service-learning is not the
same as that of a co-op or an internship in
which the student seeks to gain work experience, network, make contacts, and add experience to his or her resume. While students
may still gain these benefits, service-learning
is first about meeting the community’s needs,
solving the community’s problems, and addressing those needs by learning to apply
theory in real life.
get much-needed medical care, given that
seeking Western medical care goes against
their cultural norms; (2) aligning a nonprofit’s
organizational culture and philosophical approach with its fundraising priorities; and (3)
helping a nonprofit identify the best potential
corporate partners for fundraising purposes
and involvement with the community.
LC: How would you describe the impact,
based on the feedback from the participants?
CD: Overall, both students and community
partners feel that it is worthwhile. Both have
learned from the experience, opening their
horizons and positioning them for greater
success in the future. Here are a few comments from students and participants:
In their journals, students typically speak of
an evolution in their perspectives from “expert MBA going in to solve the problem”
through “novice out of his or her element,
wondering what I’m doing here” to “working
together to address real-life dilemmas.”
An employee of one of the partnering
organizations once told me, “I learned a
great deal from working with the students.
They offered perspectives on problems that
are vastly different from my way of looking
at things.”
And this is just the beginning. “This program has so much potential because it offers
immediate value to both parties,” said Scott
Stolze, executive director of Furnishing for
Hope, a Boston-based nonprofit that assists
natural disaster victims across the United
States by providing free furniture and other
household items.
Undeniably, service-learning delivers
many benefits and appears to be one of those
practical tools that will continue to gain momentum in developing great leaders of today
and tomorrow. SB
LC: What are some of the real-life issues students engaged in service-learning have helped
address?
CD: Our students have focused on such issues
as (1) how to convince Cambodian refugees to
use a community health center so they could
www.suffolk.edu/business
/29
�Learning to Give:
Teaches Students the Business
of Making a Difference
“� ou can use that in a job interview. If someone ever asks if you have
Y
ever done strategic work for a company, you can say, ‘Well, yes I have,’
and describe a deliverable.”— Thomas Kenworthy
By Dan Morrell
A
fter several unproductive cold calls, Raphael
Greenberg changed his pitch. He’d contact leaders
of various local nonprofit organizations, explain
that he was a Suffolk student working on a class project
for his MGT 200: Leadership and Social Responsibility
course, and—here was the important switch—ask for just
a minute of their time. “Because when you call some of
these busy people and say you need 30 minutes, they just
say no,” says Greenberg.
The adjustment worked. He eventually secured 25 interviews with industry leaders who agreed to let Greenberg pick their brains about the effective management and
operation of nonprofit groups. It was all part of the assignment Greenberg and his MGT 200 classmates were tasked
with: seeking out ways to help a national nonprofit,
Sports4Kids, step into the social media era and engage
new donors. Sports4Kids implements organized recesstime exercises both to redress growing funding cuts in
physical education and after-school programs and to teach
young students conflict resolution techniques. Its Massachusetts office had been impressed by then-presidential
candidate Barack Obama’s use of YouTube videos as a
marketing tool, and staffers told the MGT 200 students
they were interested in employing that kind of video appeal on behalf of Sports4Kids.
His group crammed several proposals into its threeminute presentation—the addition of a blog to the Sports4Kids Web site, an annual dodgeball tournament—but
30/
Suffolk Business Magazine
WINTER 2010
Greenberg had a favorite: local celebrities and athletes
competing in a rock-paper-scissors tournament, a nod to
one of the nonviolent conflict-resolution techniques
Sports4Kids stresses. It could be a massive signature charity event—the kind that Greenberg found was favored in
the Boston nonprofit community—and video of the competition could easily go viral on YouTube.
Greenberg’s efforts are a prime example of what Business School faculty and administrators wanted to achieve
with MGT 200, a one-credit business course that began in
the fall of 2008 as a requirement for sophomores majoring
in business. Part of the sophomore cohort, it was set to follow the MGT 101 freshman cohort, which examines the
Duck Tour business model. “For the sophomores, we wanted students to work with a local nonprofit and have a teambased experience where they think about real management
issues,” says Laurie Levesque, assistant dean, academic director of undergraduate business programs, and associate
professor of management and entrepreneurship. Working
with administrators in Suffolk’s Organization for Uplifting
Lives through Service (S.O.U.L.S.), Levesque identified willing partner groups that would be a good fit for the courses.
The experience, she says, aims to expand students’ career
horizons to include considering leadership roles in the nonprofit community or simply seeing how they can give back
to the community with their business skills and talents. “A
lot of our students come from high schools with community service requirements,” says Levesque. “But we wanted
them to go beyond soup kitchens and trash pickup and apply what they learn in class to a real-world experience.”
One of the first professors recruited to teach MGT 200
was Assistant Professor of Management and Entrepreneurship Thomas Kenworthy, who came to Suffolk in 2008.
Kenworthy had mentioned to Levesque while interviewing
for the faculty position that he was interested in starting a
nonprofit. Though he was unable to do so in the US because
of his Canadian citizenship, he eventually integrated a hypothetical version of his idea into his MGT 200 class. The
name of his proposed organization is Bread and Milk, and
it has a simple premise: When consumers go to a supermarket and buy a loaf of bread or a gallon of milk for themselves, the cashier would ask if they want to “double up,” or
pay for another one of each item, which would then be
donated to those in need. For the students, a class exercise
meant calling up supermarkets and talking to managers.
The phone calls alone were a great learning experience,
says Kenworthy. “All of a sudden, you are an 18- or 19-yearold student and you have to act professionally.” At the end
of the class, Kenworthy wants his students to think of their
efforts as their first professional consulting experience.
“You’ve done some work for a professional organization,
and you can use that on your resume,” he says. “You can use
that in a job interview. If someone ever asks if you have ever
done strategic work for a company, you can say, ‘Well, yes
I have,’ and describe a deliverable.”
For Colette Dumas, professor of management and en-
trepreneurship and a director of the Center for Innovation
and Change Leadership, the experience has a great value
beyond its professional benefits. “What students can take
from service-learning experiences like MGT 200 is an understanding that you can get a great deal of satisfaction in
giving your time to these organizations,” she says. Dumas,
who has written extensively about service-learning, and
was, along with Kenworthy, one of the course’s inaugural
professors, says MGT 200 is a rich experience students can
carry throughout their lives. “It’s about being part of your
community—and strengthening it,” says Dumas. The only
problem she had was getting students to critique each
other. “Students didn’t want to say one was better than the
other because they had such rewarding experiences. They
didn’t know each other at the beginning of the course, but
by the end, they had bonded and were very proud of what
they had accomplished.”
For Raphael Greenberg, that mission has already been
accomplished. Even with a family history filled with community service, including his father’s humanitarian aid
work in India and his brother’s job running an orphanage
in Russia, his work in MGT 200 provided new insights
into the world of nonprofits. “For me, it was definitely
helpful to recognize all the different ways you can help
raise money and awareness for causes, and how you can
use today’s tools to keep people involved,” he says. Plus,
he adds, it always just feels nice to do something good for
someone else. SB
www.suffolk.edu/business
/31
�Learning to Give:
Teaches Students the Business
of Making a Difference
“� ou can use that in a job interview. If someone ever asks if you have
Y
ever done strategic work for a company, you can say, ‘Well, yes I have,’
and describe a deliverable.”— Thomas Kenworthy
By Dan Morrell
A
fter several unproductive cold calls, Raphael
Greenberg changed his pitch. He’d contact leaders
of various local nonprofit organizations, explain
that he was a Suffolk student working on a class project
for his MGT 200: Leadership and Social Responsibility
course, and—here was the important switch—ask for just
a minute of their time. “Because when you call some of
these busy people and say you need 30 minutes, they just
say no,” says Greenberg.
The adjustment worked. He eventually secured 25 interviews with industry leaders who agreed to let Greenberg pick their brains about the effective management and
operation of nonprofit groups. It was all part of the assignment Greenberg and his MGT 200 classmates were tasked
with: seeking out ways to help a national nonprofit,
Sports4Kids, step into the social media era and engage
new donors. Sports4Kids implements organized recesstime exercises both to redress growing funding cuts in
physical education and after-school programs and to teach
young students conflict resolution techniques. Its Massachusetts office had been impressed by then-presidential
candidate Barack Obama’s use of YouTube videos as a
marketing tool, and staffers told the MGT 200 students
they were interested in employing that kind of video appeal on behalf of Sports4Kids.
His group crammed several proposals into its threeminute presentation—the addition of a blog to the Sports4Kids Web site, an annual dodgeball tournament—but
30/
Suffolk Business Magazine
WINTER 2010
Greenberg had a favorite: local celebrities and athletes
competing in a rock-paper-scissors tournament, a nod to
one of the nonviolent conflict-resolution techniques
Sports4Kids stresses. It could be a massive signature charity event—the kind that Greenberg found was favored in
the Boston nonprofit community—and video of the competition could easily go viral on YouTube.
Greenberg’s efforts are a prime example of what Business School faculty and administrators wanted to achieve
with MGT 200, a one-credit business course that began in
the fall of 2008 as a requirement for sophomores majoring
in business. Part of the sophomore cohort, it was set to follow the MGT 101 freshman cohort, which examines the
Duck Tour business model. “For the sophomores, we wanted students to work with a local nonprofit and have a teambased experience where they think about real management
issues,” says Laurie Levesque, assistant dean, academic director of undergraduate business programs, and associate
professor of management and entrepreneurship. Working
with administrators in Suffolk’s Organization for Uplifting
Lives through Service (S.O.U.L.S.), Levesque identified willing partner groups that would be a good fit for the courses.
The experience, she says, aims to expand students’ career
horizons to include considering leadership roles in the nonprofit community or simply seeing how they can give back
to the community with their business skills and talents. “A
lot of our students come from high schools with community service requirements,” says Levesque. “But we wanted
them to go beyond soup kitchens and trash pickup and apply what they learn in class to a real-world experience.”
One of the first professors recruited to teach MGT 200
was Assistant Professor of Management and Entrepreneurship Thomas Kenworthy, who came to Suffolk in 2008.
Kenworthy had mentioned to Levesque while interviewing
for the faculty position that he was interested in starting a
nonprofit. Though he was unable to do so in the US because
of his Canadian citizenship, he eventually integrated a hypothetical version of his idea into his MGT 200 class. The
name of his proposed organization is Bread and Milk, and
it has a simple premise: When consumers go to a supermarket and buy a loaf of bread or a gallon of milk for themselves, the cashier would ask if they want to “double up,” or
pay for another one of each item, which would then be
donated to those in need. For the students, a class exercise
meant calling up supermarkets and talking to managers.
The phone calls alone were a great learning experience,
says Kenworthy. “All of a sudden, you are an 18- or 19-yearold student and you have to act professionally.” At the end
of the class, Kenworthy wants his students to think of their
efforts as their first professional consulting experience.
“You’ve done some work for a professional organization,
and you can use that on your resume,” he says. “You can use
that in a job interview. If someone ever asks if you have ever
done strategic work for a company, you can say, ‘Well, yes
I have,’ and describe a deliverable.”
For Colette Dumas, professor of management and en-
trepreneurship and a director of the Center for Innovation
and Change Leadership, the experience has a great value
beyond its professional benefits. “What students can take
from service-learning experiences like MGT 200 is an understanding that you can get a great deal of satisfaction in
giving your time to these organizations,” she says. Dumas,
who has written extensively about service-learning, and
was, along with Kenworthy, one of the course’s inaugural
professors, says MGT 200 is a rich experience students can
carry throughout their lives. “It’s about being part of your
community—and strengthening it,” says Dumas. The only
problem she had was getting students to critique each
other. “Students didn’t want to say one was better than the
other because they had such rewarding experiences. They
didn’t know each other at the beginning of the course, but
by the end, they had bonded and were very proud of what
they had accomplished.”
For Raphael Greenberg, that mission has already been
accomplished. Even with a family history filled with community service, including his father’s humanitarian aid
work in India and his brother’s job running an orphanage
in Russia, his work in MGT 200 provided new insights
into the world of nonprofits. “For me, it was definitely
helpful to recognize all the different ways you can help
raise money and awareness for causes, and how you can
use today’s tools to keep people involved,” he says. Plus,
he adds, it always just feels nice to do something good for
someone else. SB
www.suffolk.edu/business
/31
�S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
ALUMNI EVENTS
ALUMNI CONNECTIONS
Leading the Business
of Life Sciences
Greetings Fellow Alumni,
The theme of this issue of the Sawyer Business School magazine is service. We hear this theme often.
Our politicians ask us to serve our country, our communities as us to serve our neighborhoods, our churches ask us to serve our faith.
Our educational institutions are no different. They, too, need your service.
As we write this letter, the freshmen class strolls the corridors of Suffolk with excitement and anticipation and with their usual pedagogical expertise, faculty provide them with the education and experience
they need for the rigors of the professional world they will soon enter.
We believe the education received and the connections made while at Suffolk helped us all better
manage the obstacles and challenges we confront in our professional lives. If, as an alumni population
63,000 strong, we worked as a community in service to each other and to our alma mater, imagine the
impact.
Given the additional challenges we currently face in our lives, there is no better time to reconnect and
engage with the Suffolk community than now. Networking and relationships have always been a critical
element to professional success and to each of us achieving our goals. In our of 6 degrees of separation
world, what is the likely hood that the person sitting beside you on the train, in a coffee shop, or down the
hall, share the same alma mater? We are part of a powerful network of professionals who share a Suffolk
education. The strength of that education, of that “brand” lies in the connectivity of its alumni to each
other and the institution.
Therefore, this letter is a call to action. We want to rally the men and women who proudly place Suffolk
University, and especially the Sawyer Business School on their resumes, to reach out and make the broader community a bigger part of their lives. There are many ways to rekindle connections: provide an internship, invite students to “shadow” you in your workplace, respond to the requests from deans and faculty,
network with fellow Suffolk alumni. Whatever you do, stay connected and involved.
Over the years, many of you have been involved and your participation and generosity have made a
difference that is greatly appreciated. We thank you and hope you will continue to support Suffolk in any
way you can.
We have learned that a strong brand is “a promise” and differentiates the product from all the other
products on the playing field. We need to continue to work on what differentiates Suffolk from all the
other business schools out there, and your time, energy, and ideas will help us do that. Time is precious,
so please participate any other way that you can. There is no doubt, when you need help the Suffolk community will be there for you – with all of our involvement, we’ll be all the stronger.
We look forward to welcoming all of you back.
The Institute for Executive Education hosted a panel discussion on October 1 on Leading the Busi-
ness of Life Sciences. Panelists included: Steven, Gilman, Senior Vice President and Chief Scientific Officer,
Cubist Pharmaceuticals, Karen Spilka, Massachusetts State Senator and Chair of the Joint Committee on
Economic Development and Emerging Technologies, Peter Wirth, Esq., Executive Vice President, Genzyme
Corporation, Stefan Winkler, Life Sciences Industry Advisor, North America, British Consulate-General.
The panel was moderated by Susan R. Windham-Bannister, President and CEO, Massachusetts Life Sciences Center.
Massachusetts’ ability to maintain its leadership role in life sciences will depend largely on education
and money going forward, said the panelists.
“The biotechnology industry is a huge consumer of capital. It takes billions of dollars to develop a drug.
The critical dilemma now is how we are going to continue to pay for innovation,” said Peter Wirth, panelist
and executive vice president at Genzyme Corporation.
A report from the Milken Institute released in May ranked the Boston area as the nation’s top cluster in
the life sciences sector. But other regions are catching up.
Ensuring that academic institutions produce skilled workers will be critical to the region’s leadership role
in life sciences, panelists said. While area universities are world leaders in producing PhDs and scientists, the
education system also needs to focus on readying junior-level life sciences workers, they said.
Finding sources of money to fund biotech and other life sciences research also will be essential to the
state’s success. Funding that once flowed into young life sciences companies from the public markets has
largely dried up in recent years. Panelists said they’ve seen a similar reduction of funding of biotechnology
companies by large pharmaceutical companies, raising questions about where critical investments will
come from in the future.
Panelists also pointed out the importance of providing a business climate that will attract companies.
Reducing the cost of living and continuing to improve the state’s permitting process will help, they said.
Windham-Bannister outlined the Massachusetts Life Sciences Center’s priorities, including:
• � raining and retaining a top-notch work force
T
• � aking sure the region’s academic institutions remain competitive and able to compete for
M
federal dollars
• �nvesting in young scientists and companies across the commonwealth-These fresh faces in the
I
life sciences field “could become the Genzymes, Cubists, or Vertex Pharmaceuticals of the
world,” she said.
Aidan McAvinchey, EMBA’08
President
Sawyer Business School Alumni Board of Directors
Harry Markopolos, chartered
financial analyst & certified
fraud examiner to discuss this
issues with us.
Eliza Parrish
Director of Alumni Relations
Sawyer Business School
Board of Directors
Bernardo Aumound, MSF '07
Eric J. Bedard, EMBA '02
Jerry Cogliano, BSBA '85, MBA '90
Richard Duchesneau, BSBA '69
Daniel Esdale, BSBA '02
Trish Gannon, MPA '97
Elizabeth Geagan, MHA '06
Andrew Graff, MBA '93
32/
Suffolk Business Magazine
WINTER 2010
Richard Lockhart, MBA '73
John McDonnell, BSBA '83
Irene Fitzgerald Morley, BSBA '91, MS '93
Angela Nunez, BSBA '82, MBA '87, APC '96
William Popeleski, Jr., MBA '87
Rachelle Robin, MBA '87
Tara Taylor, MBA '00
Sponsored by:
TIAA-CREF
Sawyer Business School
Center for Global Business
Ethics and Law
Institute for Executive
Education
Suffolk Alumni Association
Rebuilding Financial Integrity:
The Emergence of Business Ethics in Institutional Reform
Thursday, April 1, 2010, 1:30pm to 6:30pm Sargent Hall Function Room, Boston
October 2009 marked the 1st anniversary of “most devastating month in modern financial history.” In the panic
that followed, our financial system nearly ground to a halt. It did not take long for the financial contagion to infect
the rest of the economy.
While the progress of economic recovery is in the forefront of the public eye, recovery should not distract us
from the importance of needed institutional reform.
Large, highly leveraged, and substantially interconnected financial firms have come to occupy a much larger
portion of the global financial landscape over the past few decades. To understand the challenge to reform
presented by this new infrastructure, we have asked experts from the Department of the Treasury, Federal Reserve
Bank, the Securities and Exchange Commission, TIAA-CREF, and “Madoff whistleblower,” Harry Markopolos,
Contact: Eliza Parrish, eparrish@suffolk.edu or 617.994.4231 for more information.
www.suffolk.edu/business
/33
�S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
ALUMNI EVENTS
ALUMNI CONNECTIONS
Leading the Business
of Life Sciences
Greetings Fellow Alumni,
The theme of this issue of the Sawyer Business School magazine is service. We hear this theme often.
Our politicians ask us to serve our country, our communities as us to serve our neighborhoods, our churches ask us to serve our faith.
Our educational institutions are no different. They, too, need your service.
As we write this letter, the freshmen class strolls the corridors of Suffolk with excitement and anticipation and with their usual pedagogical expertise, faculty provide them with the education and experience
they need for the rigors of the professional world they will soon enter.
We believe the education received and the connections made while at Suffolk helped us all better
manage the obstacles and challenges we confront in our professional lives. If, as an alumni population
63,000 strong, we worked as a community in service to each other and to our alma mater, imagine the
impact.
Given the additional challenges we currently face in our lives, there is no better time to reconnect and
engage with the Suffolk community than now. Networking and relationships have always been a critical
element to professional success and to each of us achieving our goals. In our of 6 degrees of separation
world, what is the likely hood that the person sitting beside you on the train, in a coffee shop, or down the
hall, share the same alma mater? We are part of a powerful network of professionals who share a Suffolk
education. The strength of that education, of that “brand” lies in the connectivity of its alumni to each
other and the institution.
Therefore, this letter is a call to action. We want to rally the men and women who proudly place Suffolk
University, and especially the Sawyer Business School on their resumes, to reach out and make the broader community a bigger part of their lives. There are many ways to rekindle connections: provide an internship, invite students to “shadow” you in your workplace, respond to the requests from deans and faculty,
network with fellow Suffolk alumni. Whatever you do, stay connected and involved.
Over the years, many of you have been involved and your participation and generosity have made a
difference that is greatly appreciated. We thank you and hope you will continue to support Suffolk in any
way you can.
We have learned that a strong brand is “a promise” and differentiates the product from all the other
products on the playing field. We need to continue to work on what differentiates Suffolk from all the
other business schools out there, and your time, energy, and ideas will help us do that. Time is precious,
so please participate any other way that you can. There is no doubt, when you need help the Suffolk community will be there for you – with all of our involvement, we’ll be all the stronger.
We look forward to welcoming all of you back.
The Institute for Executive Education hosted a panel discussion on October 1 on Leading the Busi-
ness of Life Sciences. Panelists included: Steven, Gilman, Senior Vice President and Chief Scientific Officer,
Cubist Pharmaceuticals, Karen Spilka, Massachusetts State Senator and Chair of the Joint Committee on
Economic Development and Emerging Technologies, Peter Wirth, Esq., Executive Vice President, Genzyme
Corporation, Stefan Winkler, Life Sciences Industry Advisor, North America, British Consulate-General.
The panel was moderated by Susan R. Windham-Bannister, President and CEO, Massachusetts Life Sciences Center.
Massachusetts’ ability to maintain its leadership role in life sciences will depend largely on education
and money going forward, said the panelists.
“The biotechnology industry is a huge consumer of capital. It takes billions of dollars to develop a drug.
The critical dilemma now is how we are going to continue to pay for innovation,” said Peter Wirth, panelist
and executive vice president at Genzyme Corporation.
A report from the Milken Institute released in May ranked the Boston area as the nation’s top cluster in
the life sciences sector. But other regions are catching up.
Ensuring that academic institutions produce skilled workers will be critical to the region’s leadership role
in life sciences, panelists said. While area universities are world leaders in producing PhDs and scientists, the
education system also needs to focus on readying junior-level life sciences workers, they said.
Finding sources of money to fund biotech and other life sciences research also will be essential to the
state’s success. Funding that once flowed into young life sciences companies from the public markets has
largely dried up in recent years. Panelists said they’ve seen a similar reduction of funding of biotechnology
companies by large pharmaceutical companies, raising questions about where critical investments will
come from in the future.
Panelists also pointed out the importance of providing a business climate that will attract companies.
Reducing the cost of living and continuing to improve the state’s permitting process will help, they said.
Windham-Bannister outlined the Massachusetts Life Sciences Center’s priorities, including:
• � raining and retaining a top-notch work force
T
• � aking sure the region’s academic institutions remain competitive and able to compete for
M
federal dollars
• �nvesting in young scientists and companies across the commonwealth-These fresh faces in the
I
life sciences field “could become the Genzymes, Cubists, or Vertex Pharmaceuticals of the
world,” she said.
Aidan McAvinchey, EMBA’08
President
Sawyer Business School Alumni Board of Directors
Harry Markopolos, chartered
financial analyst & certified
fraud examiner to discuss this
issues with us.
Eliza Parrish
Director of Alumni Relations
Sawyer Business School
Board of Directors
Bernardo Aumound, MSF '07
Eric J. Bedard, EMBA '02
Jerry Cogliano, BSBA '85, MBA '90
Richard Duchesneau, BSBA '69
Daniel Esdale, BSBA '02
Trish Gannon, MPA '97
Elizabeth Geagan, MHA '06
Andrew Graff, MBA '93
32/
Suffolk Business Magazine
WINTER 2010
Richard Lockhart, MBA '73
John McDonnell, BSBA '83
Irene Fitzgerald Morley, BSBA '91, MS '93
Angela Nunez, BSBA '82, MBA '87, APC '96
William Popeleski, Jr., MBA '87
Rachelle Robin, MBA '87
Tara Taylor, MBA '00
Sponsored by:
TIAA-CREF
Sawyer Business School
Center for Global Business
Ethics and Law
Institute for Executive
Education
Suffolk Alumni Association
Rebuilding Financial Integrity:
The Emergence of Business Ethics in Institutional Reform
Thursday, April 1, 2010, 1:30pm to 6:30pm Sargent Hall Function Room, Boston
October 2009 marked the 1st anniversary of “most devastating month in modern financial history.” In the panic
that followed, our financial system nearly ground to a halt. It did not take long for the financial contagion to infect
the rest of the economy.
While the progress of economic recovery is in the forefront of the public eye, recovery should not distract us
from the importance of needed institutional reform.
Large, highly leveraged, and substantially interconnected financial firms have come to occupy a much larger
portion of the global financial landscape over the past few decades. To understand the challenge to reform
presented by this new infrastructure, we have asked experts from the Department of the Treasury, Federal Reserve
Bank, the Securities and Exchange Commission, TIAA-CREF, and “Madoff whistleblower,” Harry Markopolos,
Contact: Eliza Parrish, eparrish@suffolk.edu or 617.994.4231 for more information.
www.suffolk.edu/business
/33
�S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
By RICHARD LOCKHART, MBA ’73
MBA Consultants for Hire
Center for Innovation and Change Leadership Develops Consulting Team
Suffolk’s Center for Innovation and
Change Leadership recently launched a
consulting team of MBA students. “MBA
Solutions” was created as a new initiative
of The Center for Innovation and Change
Leadership and is “staffed” with solution
oriented teams of MBA candidates under
the expert guidance of the Business
School faculty. The Center for Innovation
and Change Leadership helps people and
organizations embrace change through
collaboration and is led by co-directors
Robert DeFillippi, Professor of Management and Colette Dumas, Professor of
Management.
Jodi Ecker Detjen, Center for Innovation and Change leadership faculty fellow
created this consulting service now
known as “MBA Solutions”TM. In the fall
of 2008, she organized and conducted a
prototype consulting assignment and led
a team of two graduating seniors to solve
business problems for Handycane, a small
company owned by a Suffolk alumni seeking expert guidance. Positive results were
achieved in dealing with product packaging, distribution channels, market potential and pricing. This positive experience
gave basis to further development of the
consulting service now known as “MBA
SolutionsTM.”
Jodi Ecker Detjen is an expert change
management facilitator with extensive
consulting experience in a wide array of
industries. Her consulting practice interests include change management, integrating technology and business and
group development. Her primary goal is
to develop a consulting program in which
Suffolk’s MBA students, guided by
thoughtful, experienced faculty will help
organizations resolve their innovation
and change dilemmas.
Ideally, clients would be seeking management consulting expertise for planning
34/
Suffolk Business Magazine
WINTER 2010
and implementing change projects, including workflow, technology and structure,
project management, assessing, integrating
and delivering staff development, facilitating and fostering superior management
approaches; fostering and developing effective teamwork, as well as integrating
strategy with workflow and structure.
The market for this consulting practice
is global , however , the initial focus is New
England, particularly the immediate Boston, Massachusetts metropolitan region.
Two other key individuals helping develop “MBA SolutionsTM” are John McCoy,
director of internship programs for the
Business School who has been instrumental
in securing an early phase client and Richard E. Lockhart, MBA ‘73, Board of Directors, Business School Alumni and Board of
Advisors to the Center for Innovation and
Change Leadership, and CEO of Lockhart
Communications who has been instrumental in initial communication efforts to alumni and acting as the liason between the
alumni office and The Center for Innovation and Change Leadership.
Some of the goals and objectives of
“MBA SolutionsTM” are to create ongoing
internship opportunities for the Business
School that require the skill sets possessed
by MBA candidates and that will lead to
lucrative and fulfilling career opportunities, while connecting Suffolk MBA students and consulting faculty with alumni
and the business community to help them
resolve their innovation and change issues. In addition, a goal of the program is
to leverage Suffolk’s alumni base to generate consulting assignments and recruit
business organizations outside the alumni network to do the same.
“MBA SolutionsTM” differentiates itself
from other student consulting initiatives
at other universities in two ways. First,
through Suffolk’s superior prepared stu-
By Lesa Lessard Pearson, EMBA, ’08
ALUMNI CONNECTIONS
From the left to right, above: Trish Gannon, MPA ‘97,
Mark Kripp, MPA ‘06 and Anne Cerami, EMBA ‘03
Life-long Learning Series Offers
Alumni Competitive Advantage
In today’s business environment, it some-
dent body. A student body that is well prepared for the 21st century business world
having been immersed in the teaching philosophy and values encompassed in careerLINKS that LINKS students to career success through leadership, innovation,
networking, knowledge and service. In addition, “MBA SolutionsTM” differentiates
itself with the Business Schools’ world
class faculty, that come from all corners of
the world, strengthening the global reach
of education at The Business School.
Planning is now taking place to bring
“MBA SolutionsTM” to the next level with
collateral development and outreach initiatives to secure consulting assignments.
For more information or to hire an
MBA consulting team for your organization, contact: Jodi Ecker Detjen at mbasolutions. SB
times seems that once you master a new skill—
whether it is in technology, leadership, or business trends—six more are required to stay
informed. How can Business School alumni
continue to excel after earning a diploma? The
task may begin with attending one of the many
events that focus on leadership and business
offered through the Institute for Executive
Education’s Life-long Learning Series.
The Institute for Executive Education
was founded in 2004 to encourage and inspire Business School alumni and others to
engage in the learning process throughout
their lives. The Life-long Learning Series
provides opportunities for alumni to explore
both existing and evolving characteristics of
business and leadership today. “The institute
is in the business of educating leaders,” says
Michael Barretti, the institute’s director.
“This means that as business trends and issues emerge, we can convene top leaders in
the business and academic communities and
present our alumni with cutting-edge knowledge and strategies that they can apply in
their own work environments.”
Over the past year, the institute has delivered on this promise by offering a Lifelong Learning Series composed of three
tracks: Leading the Business, Women Making a Difference, and Contemporary Conversations. At each event, leaders—often Suffolk
alumni—from diverse companies within an
industry candidly discuss their careers as
well as current business challenges. All
events include time for networking.
The 2009 Leading the Business track offered panels on law, nonprofits, and the life
sciences. Leading the Business of Law panelists were Steven Wright, executive partner at
Holland & Knight LLP; Kenneth J. Vacovec,
JD ’75, managing partner at Vacovec, Mayotte
& Singer LLP; Gerald P. Hendrick, JD ’74,
partner-in-charge at Edwards Angell Palmer
& Dodge LLP; and Miriam Weismann, associate professor of business and law.
Moderated by Professor David Silverstein,
this event explored how lawyers acquire business acumen and the relationship between
business law and ethics. While not always in
agreement with each other, the panelists and
audience participated in a lively two-hour discussion of current leadership models, compensation and succession issues, and the types of
educational preparation and experience that
help an attorney or a non-lawyer executive
succeed as a business leader in a law firm.
The 2009 Women Making a Difference
track featured panels of outstanding leaders
from finance, retail, and healthcare. The Women Making a Difference in Healthcare panel
discussed the public policy debate regarding
healthcare reform as well as the steps each
leader’s institution has taken to ensure patient
quality and safety in the midst of a prolonged
economic recession. The panelists were Jeanette Clough, MHA ’96, president and CEO of
Mount Auburn Hospital; Sandra Fenwick,
president and COO of Children’s Hospital Boston; Paula Johnson, executive director of Con-
nors Center for Women’s Health and Gender
Biology and chief of the Division of Women’s
Health at Brigham and Women’s Hospital; and
Ellen Zane, president and CEO at Tufts–New
England Medical Center.
Moderated by Karen Nelson, MPA/Health
’87 and senior vice president of clinical affairs
at the Massachusetts Hospital Association,
the panel also examined the training and education required by women clinicians planning
to become institutional leaders.
The Contemporary Conversations track
of the Life-long Learning Series presents authors and instructors discussing recent books
about contemporary issues.
“Our mission,” says Julie Schniewind, director of corporate learning initiatives and
chief strategist for the Life-long Learning Series, “is to provide practical, useful, customized education and to facilitate the exchange
of knowledge and ideas with our alumni and
other constituent communities. Throughout
the year, I meet with alumni as well as academic and business leaders to listen for current themes and subject matter that the Lifelong Learning Series can present to further
assist and stimulate intellectual growth and
networking opportunities for all who attend
these events.” SB
For an events schedule and more information on
the Institute for Executive Education’s Life-long
Learning Series, please visit the institute’s Web
page at http://www.suffolk.edu/execevents or
contact Julie Schniewind at 617.305.1902.
www.suffolk.edu/business
/35
�S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
By RICHARD LOCKHART, MBA ’73
MBA Consultants for Hire
Center for Innovation and Change Leadership Develops Consulting Team
Suffolk’s Center for Innovation and
Change Leadership recently launched a
consulting team of MBA students. “MBA
Solutions” was created as a new initiative
of The Center for Innovation and Change
Leadership and is “staffed” with solution
oriented teams of MBA candidates under
the expert guidance of the Business
School faculty. The Center for Innovation
and Change Leadership helps people and
organizations embrace change through
collaboration and is led by co-directors
Robert DeFillippi, Professor of Management and Colette Dumas, Professor of
Management.
Jodi Ecker Detjen, Center for Innovation and Change leadership faculty fellow
created this consulting service now
known as “MBA Solutions”TM. In the fall
of 2008, she organized and conducted a
prototype consulting assignment and led
a team of two graduating seniors to solve
business problems for Handycane, a small
company owned by a Suffolk alumni seeking expert guidance. Positive results were
achieved in dealing with product packaging, distribution channels, market potential and pricing. This positive experience
gave basis to further development of the
consulting service now known as “MBA
SolutionsTM.”
Jodi Ecker Detjen is an expert change
management facilitator with extensive
consulting experience in a wide array of
industries. Her consulting practice interests include change management, integrating technology and business and
group development. Her primary goal is
to develop a consulting program in which
Suffolk’s MBA students, guided by
thoughtful, experienced faculty will help
organizations resolve their innovation
and change dilemmas.
Ideally, clients would be seeking management consulting expertise for planning
34/
Suffolk Business Magazine
WINTER 2010
and implementing change projects, including workflow, technology and structure,
project management, assessing, integrating
and delivering staff development, facilitating and fostering superior management
approaches; fostering and developing effective teamwork, as well as integrating
strategy with workflow and structure.
The market for this consulting practice
is global , however , the initial focus is New
England, particularly the immediate Boston, Massachusetts metropolitan region.
Two other key individuals helping develop “MBA SolutionsTM” are John McCoy,
director of internship programs for the
Business School who has been instrumental
in securing an early phase client and Richard E. Lockhart, MBA ‘73, Board of Directors, Business School Alumni and Board of
Advisors to the Center for Innovation and
Change Leadership, and CEO of Lockhart
Communications who has been instrumental in initial communication efforts to alumni and acting as the liason between the
alumni office and The Center for Innovation and Change Leadership.
Some of the goals and objectives of
“MBA SolutionsTM” are to create ongoing
internship opportunities for the Business
School that require the skill sets possessed
by MBA candidates and that will lead to
lucrative and fulfilling career opportunities, while connecting Suffolk MBA students and consulting faculty with alumni
and the business community to help them
resolve their innovation and change issues. In addition, a goal of the program is
to leverage Suffolk’s alumni base to generate consulting assignments and recruit
business organizations outside the alumni network to do the same.
“MBA SolutionsTM” differentiates itself
from other student consulting initiatives
at other universities in two ways. First,
through Suffolk’s superior prepared stu-
By Lesa Lessard Pearson, EMBA, ’08
ALUMNI CONNECTIONS
From the left to right, above: Trish Gannon, MPA ‘97,
Mark Kripp, MPA ‘06 and Anne Cerami, EMBA ‘03
Life-long Learning Series Offers
Alumni Competitive Advantage
In today’s business environment, it some-
dent body. A student body that is well prepared for the 21st century business world
having been immersed in the teaching philosophy and values encompassed in careerLINKS that LINKS students to career success through leadership, innovation,
networking, knowledge and service. In addition, “MBA SolutionsTM” differentiates
itself with the Business Schools’ world
class faculty, that come from all corners of
the world, strengthening the global reach
of education at The Business School.
Planning is now taking place to bring
“MBA SolutionsTM” to the next level with
collateral development and outreach initiatives to secure consulting assignments.
For more information or to hire an
MBA consulting team for your organization, contact: Jodi Ecker Detjen at mbasolutions. SB
times seems that once you master a new skill—
whether it is in technology, leadership, or business trends—six more are required to stay
informed. How can Business School alumni
continue to excel after earning a diploma? The
task may begin with attending one of the many
events that focus on leadership and business
offered through the Institute for Executive
Education’s Life-long Learning Series.
The Institute for Executive Education
was founded in 2004 to encourage and inspire Business School alumni and others to
engage in the learning process throughout
their lives. The Life-long Learning Series
provides opportunities for alumni to explore
both existing and evolving characteristics of
business and leadership today. “The institute
is in the business of educating leaders,” says
Michael Barretti, the institute’s director.
“This means that as business trends and issues emerge, we can convene top leaders in
the business and academic communities and
present our alumni with cutting-edge knowledge and strategies that they can apply in
their own work environments.”
Over the past year, the institute has delivered on this promise by offering a Lifelong Learning Series composed of three
tracks: Leading the Business, Women Making a Difference, and Contemporary Conversations. At each event, leaders—often Suffolk
alumni—from diverse companies within an
industry candidly discuss their careers as
well as current business challenges. All
events include time for networking.
The 2009 Leading the Business track offered panels on law, nonprofits, and the life
sciences. Leading the Business of Law panelists were Steven Wright, executive partner at
Holland & Knight LLP; Kenneth J. Vacovec,
JD ’75, managing partner at Vacovec, Mayotte
& Singer LLP; Gerald P. Hendrick, JD ’74,
partner-in-charge at Edwards Angell Palmer
& Dodge LLP; and Miriam Weismann, associate professor of business and law.
Moderated by Professor David Silverstein,
this event explored how lawyers acquire business acumen and the relationship between
business law and ethics. While not always in
agreement with each other, the panelists and
audience participated in a lively two-hour discussion of current leadership models, compensation and succession issues, and the types of
educational preparation and experience that
help an attorney or a non-lawyer executive
succeed as a business leader in a law firm.
The 2009 Women Making a Difference
track featured panels of outstanding leaders
from finance, retail, and healthcare. The Women Making a Difference in Healthcare panel
discussed the public policy debate regarding
healthcare reform as well as the steps each
leader’s institution has taken to ensure patient
quality and safety in the midst of a prolonged
economic recession. The panelists were Jeanette Clough, MHA ’96, president and CEO of
Mount Auburn Hospital; Sandra Fenwick,
president and COO of Children’s Hospital Boston; Paula Johnson, executive director of Con-
nors Center for Women’s Health and Gender
Biology and chief of the Division of Women’s
Health at Brigham and Women’s Hospital; and
Ellen Zane, president and CEO at Tufts–New
England Medical Center.
Moderated by Karen Nelson, MPA/Health
’87 and senior vice president of clinical affairs
at the Massachusetts Hospital Association,
the panel also examined the training and education required by women clinicians planning
to become institutional leaders.
The Contemporary Conversations track
of the Life-long Learning Series presents authors and instructors discussing recent books
about contemporary issues.
“Our mission,” says Julie Schniewind, director of corporate learning initiatives and
chief strategist for the Life-long Learning Series, “is to provide practical, useful, customized education and to facilitate the exchange
of knowledge and ideas with our alumni and
other constituent communities. Throughout
the year, I meet with alumni as well as academic and business leaders to listen for current themes and subject matter that the Lifelong Learning Series can present to further
assist and stimulate intellectual growth and
networking opportunities for all who attend
these events.” SB
For an events schedule and more information on
the Institute for Executive Education’s Life-long
Learning Series, please visit the institute’s Web
page at http://www.suffolk.edu/execevents or
contact Julie Schniewind at 617.305.1902.
www.suffolk.edu/business
/35
�S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
By TERRY BYRNE
ALUMNI CONNECTIONS
Panelists: Sean Belka, William
Forbes and Lu Ann Reeb
Finance Alumni
Networking Events
Dean O’Neill, Dr. Carlson, Colette
Dumas, and Robert DeFillippi
The MSF program held its annual fall networking event on Friday, October 30 at the Suffolk Alumni Club in downtown Boston. Massachusetts State Treasurer, Timothy Cahill was
the keynote speaker.
1. Left to right:
David Smith, MSF ‘99,
Tricia Smith, Jeffrey
Oliveira, MSF ‘98, and
Kashif Ahmed, MSF ‘98
Center for Innovation and Change Leadership Awards First Global Leadership in
Innovation and Collaboration Award
2. left to right:
Jeff Carter, MSF ‘09 and
Margaret Hawes
Dr. Curtis R. Carlson, president and chief
1.
2.
3. left to right
Dean O’Neill, Massachusetts State Treasurer
Timothy Cahill, and Ki C.
Han, chair and professor
of finance
4. left to right
Valerie Fennell, MSF ‘08,
Kate Corkery, current MSF
student, Angela Tallo,
MSF ‘08, and Sara Walsh,
MSF ‘10
3.
36/
Suffolk Business Magazine
The Information Age is Over.
The Innovation Age is Here.
WINTER 2010
4.
executive office of SRI International, made
the announcement that “the information age
is over and the innovation age is here during
his presentation as the recipient of the first
annual Global Leadership in Innovation and
Collaboration Award, at a panel discussion
and award ceremony held Nov. 2 as part of the
Center for Innovation and Change Leadership programs.
The shift from information to innovation requires companies to reassert their emphasis on the customer and encourage employees to be open to collaboration and
understand the processes that can allow
change to happen. Carlson’s book, “Innovation: The Five Disciplines for Creating What
Customers Want,” which he co-wrote with
William Wilmot, (Crown Publishing, 2006),
outlines the most successful strategies for
keeping a company on track for innovation.
Carlson’s practical approach includes finding
an important, not just interesting, customer
and market need; creating value; having an
innovation champion; developing an innovation team across different disciplines; and
finding organizational alignment. Each of
these elements work together. When one is
missing, the potential for failure increases
exponentially.
More than 100 people, including venture
capitalists, academics, and business leaders
gathered at the Sawyer Business School to hear
a panel of distinguished guests, including Lu
Ann Reeb, former broadcast journalist and cofounder and president of Skyways Communications and Legal Talk Network; William
Forbes, director of Supply Chain Technology
at Raytheon; and Sean Belka, senior vice president, director of Fidelity Center for Applied
Technology. Led by moderator Leonard Polizzoto, principal director, Marketing and Strategic Business Development Labs at Draper
Labs, each of the panelists offered their unique
perspectives on putting Carlson’s five disciplines to work in practical situations.
“Innovation is survival,” said Reeb, who
transformed her 20 years of broadcast journalism experience into customized corporate
marketing strategies for targeted audiences.
“The internet has transformed how people
get information,” she said, “but since the media is still in transition, what works for one
group may not work for another. Understanding the strengths of various options makes a
difference in getting a company’s message
across and helping them be successful.”
Belka talked about creating value by capturing ideas from customers. “Fidelity Labs
offers us the opportunity to create a prototype,
put it on the website and then get feedback
from thousands of customers,” he said. “By using an idea ecosystem, we identify needs and
then figure out how to make things happen.”
Sometimes, innovation does not require
starting from scratch. It’s more about “organizational alignment,” as Forbes explained. “After last September’s economic meltdown, we
needed to know if our suppliers would be able
to get the credit they needed, and how we
could adapt to be sure we could meet our customers’ needs,” he said. “Because team building is so important to us, we brought people
together from different areas and figured out
a way to pull out information that already existed in our system and use it in a new way.”
Carlson was encouraged by the creativity
shown by the panelists and said it proves that
each area of business is wide open to innovation. “This is the best time ever for ideas and
creativity,” he said, “but businesses have to
have an innovation system in place because
successful innovation involves discipline and
dedication.” Good ideas, he said, are not
enough. Companies need to be willing to follow through and pay attention to each of the
five disciplines in order to succeed.
“Collaboration means a team won’t have
the best idea or approach at first,” Carlson
said. “The team needs to draw on different
strengths across different areas both inside
and outside one company.”
His biggest concern is the education of
young people and the need for project-based
curriculum. “There is an all-girls middle school
in Silicon Valley that has an entrepreneurial
program,” he said. “Watching them collaborate
on a project, respecting the individual strengths
each of them bring, exchanging ideas and strategies that lead to a successful outcome, is a
microcosm of where we need to go with our
educational system,” Carlson said. SB
www.suffolk.edu/business
/37
�S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
By TERRY BYRNE
ALUMNI CONNECTIONS
Panelists: Sean Belka, William
Forbes and Lu Ann Reeb
Finance Alumni
Networking Events
Dean O’Neill, Dr. Carlson, Colette
Dumas, and Robert DeFillippi
The MSF program held its annual fall networking event on Friday, October 30 at the Suffolk Alumni Club in downtown Boston. Massachusetts State Treasurer, Timothy Cahill was
the keynote speaker.
1. Left to right:
David Smith, MSF ‘99,
Tricia Smith, Jeffrey
Oliveira, MSF ‘98, and
Kashif Ahmed, MSF ‘98
Center for Innovation and Change Leadership Awards First Global Leadership in
Innovation and Collaboration Award
2. left to right:
Jeff Carter, MSF ‘09 and
Margaret Hawes
Dr. Curtis R. Carlson, president and chief
1.
2.
3. left to right
Dean O’Neill, Massachusetts State Treasurer
Timothy Cahill, and Ki C.
Han, chair and professor
of finance
4. left to right
Valerie Fennell, MSF ‘08,
Kate Corkery, current MSF
student, Angela Tallo,
MSF ‘08, and Sara Walsh,
MSF ‘10
3.
36/
Suffolk Business Magazine
The Information Age is Over.
The Innovation Age is Here.
WINTER 2010
4.
executive office of SRI International, made
the announcement that “the information age
is over and the innovation age is here during
his presentation as the recipient of the first
annual Global Leadership in Innovation and
Collaboration Award, at a panel discussion
and award ceremony held Nov. 2 as part of the
Center for Innovation and Change Leadership programs.
The shift from information to innovation requires companies to reassert their emphasis on the customer and encourage employees to be open to collaboration and
understand the processes that can allow
change to happen. Carlson’s book, “Innovation: The Five Disciplines for Creating What
Customers Want,” which he co-wrote with
William Wilmot, (Crown Publishing, 2006),
outlines the most successful strategies for
keeping a company on track for innovation.
Carlson’s practical approach includes finding
an important, not just interesting, customer
and market need; creating value; having an
innovation champion; developing an innovation team across different disciplines; and
finding organizational alignment. Each of
these elements work together. When one is
missing, the potential for failure increases
exponentially.
More than 100 people, including venture
capitalists, academics, and business leaders
gathered at the Sawyer Business School to hear
a panel of distinguished guests, including Lu
Ann Reeb, former broadcast journalist and cofounder and president of Skyways Communications and Legal Talk Network; William
Forbes, director of Supply Chain Technology
at Raytheon; and Sean Belka, senior vice president, director of Fidelity Center for Applied
Technology. Led by moderator Leonard Polizzoto, principal director, Marketing and Strategic Business Development Labs at Draper
Labs, each of the panelists offered their unique
perspectives on putting Carlson’s five disciplines to work in practical situations.
“Innovation is survival,” said Reeb, who
transformed her 20 years of broadcast journalism experience into customized corporate
marketing strategies for targeted audiences.
“The internet has transformed how people
get information,” she said, “but since the media is still in transition, what works for one
group may not work for another. Understanding the strengths of various options makes a
difference in getting a company’s message
across and helping them be successful.”
Belka talked about creating value by capturing ideas from customers. “Fidelity Labs
offers us the opportunity to create a prototype,
put it on the website and then get feedback
from thousands of customers,” he said. “By using an idea ecosystem, we identify needs and
then figure out how to make things happen.”
Sometimes, innovation does not require
starting from scratch. It’s more about “organizational alignment,” as Forbes explained. “After last September’s economic meltdown, we
needed to know if our suppliers would be able
to get the credit they needed, and how we
could adapt to be sure we could meet our customers’ needs,” he said. “Because team building is so important to us, we brought people
together from different areas and figured out
a way to pull out information that already existed in our system and use it in a new way.”
Carlson was encouraged by the creativity
shown by the panelists and said it proves that
each area of business is wide open to innovation. “This is the best time ever for ideas and
creativity,” he said, “but businesses have to
have an innovation system in place because
successful innovation involves discipline and
dedication.” Good ideas, he said, are not
enough. Companies need to be willing to follow through and pay attention to each of the
five disciplines in order to succeed.
“Collaboration means a team won’t have
the best idea or approach at first,” Carlson
said. “The team needs to draw on different
strengths across different areas both inside
and outside one company.”
His biggest concern is the education of
young people and the need for project-based
curriculum. “There is an all-girls middle school
in Silicon Valley that has an entrepreneurial
program,” he said. “Watching them collaborate
on a project, respecting the individual strengths
each of them bring, exchanging ideas and strategies that lead to a successful outcome, is a
microcosm of where we need to go with our
educational system,” Carlson said. SB
www.suffolk.edu/business
/37
�S u f f o l k B u s i n e ss
ALUMNI PROFILES
ALUMNI PROFILES
Lenny Langthorne
BSBA ‘80, MSF ‘94
Susan and William Bell
MPA ‘86
William and Susan Bell both knew at an early
age that they wanted to devote their lives to public
service. William Bell’s father, a long serving member of the Dedham Public School System, inspired
Bell to focus his career on making government
work better. “I watched my dad get up every day
to serve. I wanted to make things easier,” Bell said.
Susan Bell’s career began over 22 years ago while
she was working as a Research Assistant for her
mentor, Dr. Robert C. Wood. Wood, former Housing and Urban Development Secretary, UMASS
President, and distinguished professor, inspired
Bell to devote her energy to service. “Bob was a
person who was dedicated to social science and
improving the lives of the others. I wanted to stay
focused on that goal,” Bell said.
After graduating from Bates College in 1984,
William began his career as a legislative aid in the
Massachusetts General Court Joint Committee on
Public Safety, and later moved to the Massachusetts
Executive Office of Health and Human Services,
where he worked as a budget analyst and, later, a
38/
Suffolk Business Magazine
WINTER 2010
budget director. He then transferred to the Department of Transitional Assistance, working his way
up to Assistant Commissioner of Administration
and Finance.
William, who completed his MPA in 1986, credits Suffolk with helping him prepare for a career in
government. But Suffolk also provided him with an
even more important opportunity, “I met my wife
Susan at 8 Ashburton Place in a public management
course,” Bell said. The Bells, who both graduated in
1986 and who recently celebrated their wedding,
inspired each to a life of service.
After graduating from UMASS in 1982 with a
degree in political science and urban studies, Susan Bell quickly established herself as an expert in
program management and healthcare reform. She
began on Capitol Hill as a legislative aid in Sen.
Edward Kennedy’s office, and went on to hold
various management positions in Massachusetts
state agencies including the Department of Revenue, Health and Human Services, the Department
of Mental Retardation, and the Office of Transportation and Construction.
In 2008, Bell started her own company, Bell
Advantage Consulting. The company’s mission is
to help government agencies effectively implement
and measure their programs. Bell has a particular
interest in helping agencies understand and implement new heath care policy, “I want to use my
public policy and healthcare reform background
to help other states manage the healthcare reform
act that I hope President Obama will get through
Congress,” Bell said. Bell’s company also focuses
on policy related to government preparedness,
technology, green energy, education, literacy and
public service.
In 2009, William Bell decided to join his wife’s
company. The decision made sense to both of them.
“It was our interest in public service that brought
us together in the first place,” Susan said. The two
then went on to start a non-profit organization
called Servium, a clearing house for people who
want to volunteer their time to meeting “specific
national challenges,” including education, healthcare and the environment. The Latin translation of
Servium is “I will serve.”
Lenny Langthorne has worked for the same parent company – Liberty Mutual – for 30 years but the changing economic landscape and
his travel schedule keep him constantly on the move. His fall itinerary
of San Francisco, Philadelphia, Atlanta, and Dallas is just one measure
of a dynamic work life.
Langthorne, an East Boston native, landed at Liberty Mutual right
out of Suffolk undergrad in 1980, connecting with the company
through the career placement center. And he credits his rise in the
company in part to getting the specific graduate education he needed
while working full time.
Langthorne was one of the first to enroll in the Master’s in Finance
program and graduated in 1994.
“I knew what I wanted and Suffolk finally offered it,” says Langthorne, who wanted the laser focus on finance without the organizational behavior and marketing courses of an MBA.
“I was glad to find it at Suffolk where I knew the quality of the education and I knew the faculty was very dedicated and motivated to help.”
It wasn’t the easiest time of his life – his son was a teenager and
besides commuting from the South Shore to work and school there was
group work with classmates – a scheduling challenge. He recalls telling
his wife, “For the next two years our social life is probably over.”
The finance program was helpful as he has transitioned to corporate
work – he is now assistant treasurer for Helmsman Management Services, a Liberty subsidiary.
“I use a lot of what I learned there. It was worth it.”
The Business School’s commitment to keeping courses relevant and
current remains attractive to him as an alumnus, which makes him feel
valued as a member of the finance advisory board.
“It’s pretty common elsewhere to find an attitude of faculty knows
best rather than what’s the real world looking for.”
Melissa Cacace, MHA ‘05
Melissa Cacace has over 13 years of healthcare administration experience in
clinical research and capacity management. As the Senior Project Specialist for
Patient Care Services at Massachusetts General Hospital, Cacace analyzes the
room placement, discharge, and transfer of patients to and from the hospital.
Cacace left the healthcare field in 1999 to work for Concerto Software (formerly Davox), in Westford, MA. After working as a User Support Specialist for
only a year, Cacace left the company because she realized how much she valued
being part of the healthcare profession. “It is meaningful for me to know that I
have helped someone even in some small way,” she said. “I didn’t like only focusing on the bottom line.”
Cacace enrolled in Suffolk’s Masters of Healthcare Administration Program
because she wanted to learn more about the business side of her field. After taking
only a few courses, Cacace said that the things she learned were immediately applicable to her work. “The finance courses I took with Professor Doug Snow were
very practical. He really taught me how to manage a budget,” she said.
In her spare time, Cacace works as a volunteer reading tutor in an adult literacy program. She also enjoys the physical challenge of “adventure travel,” organized trips that give travelers the opportunity to test their strength and endurance.
On a recent trip, she hiked to Machu Piccu, the ancient Incan city in Peru that sits
almost 8,000 feet above sea level.
www.suffolk.edu/business
/39
�S u f f o l k B u s i n e ss
ALUMNI PROFILES
ALUMNI PROFILES
Lenny Langthorne
BSBA ‘80, MSF ‘94
Susan and William Bell
MPA ‘86
William and Susan Bell both knew at an early
age that they wanted to devote their lives to public
service. William Bell’s father, a long serving member of the Dedham Public School System, inspired
Bell to focus his career on making government
work better. “I watched my dad get up every day
to serve. I wanted to make things easier,” Bell said.
Susan Bell’s career began over 22 years ago while
she was working as a Research Assistant for her
mentor, Dr. Robert C. Wood. Wood, former Housing and Urban Development Secretary, UMASS
President, and distinguished professor, inspired
Bell to devote her energy to service. “Bob was a
person who was dedicated to social science and
improving the lives of the others. I wanted to stay
focused on that goal,” Bell said.
After graduating from Bates College in 1984,
William began his career as a legislative aid in the
Massachusetts General Court Joint Committee on
Public Safety, and later moved to the Massachusetts
Executive Office of Health and Human Services,
where he worked as a budget analyst and, later, a
38/
Suffolk Business Magazine
WINTER 2010
budget director. He then transferred to the Department of Transitional Assistance, working his way
up to Assistant Commissioner of Administration
and Finance.
William, who completed his MPA in 1986, credits Suffolk with helping him prepare for a career in
government. But Suffolk also provided him with an
even more important opportunity, “I met my wife
Susan at 8 Ashburton Place in a public management
course,” Bell said. The Bells, who both graduated in
1986 and who recently celebrated their wedding,
inspired each to a life of service.
After graduating from UMASS in 1982 with a
degree in political science and urban studies, Susan Bell quickly established herself as an expert in
program management and healthcare reform. She
began on Capitol Hill as a legislative aid in Sen.
Edward Kennedy’s office, and went on to hold
various management positions in Massachusetts
state agencies including the Department of Revenue, Health and Human Services, the Department
of Mental Retardation, and the Office of Transportation and Construction.
In 2008, Bell started her own company, Bell
Advantage Consulting. The company’s mission is
to help government agencies effectively implement
and measure their programs. Bell has a particular
interest in helping agencies understand and implement new heath care policy, “I want to use my
public policy and healthcare reform background
to help other states manage the healthcare reform
act that I hope President Obama will get through
Congress,” Bell said. Bell’s company also focuses
on policy related to government preparedness,
technology, green energy, education, literacy and
public service.
In 2009, William Bell decided to join his wife’s
company. The decision made sense to both of them.
“It was our interest in public service that brought
us together in the first place,” Susan said. The two
then went on to start a non-profit organization
called Servium, a clearing house for people who
want to volunteer their time to meeting “specific
national challenges,” including education, healthcare and the environment. The Latin translation of
Servium is “I will serve.”
Lenny Langthorne has worked for the same parent company – Liberty Mutual – for 30 years but the changing economic landscape and
his travel schedule keep him constantly on the move. His fall itinerary
of San Francisco, Philadelphia, Atlanta, and Dallas is just one measure
of a dynamic work life.
Langthorne, an East Boston native, landed at Liberty Mutual right
out of Suffolk undergrad in 1980, connecting with the company
through the career placement center. And he credits his rise in the
company in part to getting the specific graduate education he needed
while working full time.
Langthorne was one of the first to enroll in the Master’s in Finance
program and graduated in 1994.
“I knew what I wanted and Suffolk finally offered it,” says Langthorne, who wanted the laser focus on finance without the organizational behavior and marketing courses of an MBA.
“I was glad to find it at Suffolk where I knew the quality of the education and I knew the faculty was very dedicated and motivated to help.”
It wasn’t the easiest time of his life – his son was a teenager and
besides commuting from the South Shore to work and school there was
group work with classmates – a scheduling challenge. He recalls telling
his wife, “For the next two years our social life is probably over.”
The finance program was helpful as he has transitioned to corporate
work – he is now assistant treasurer for Helmsman Management Services, a Liberty subsidiary.
“I use a lot of what I learned there. It was worth it.”
The Business School’s commitment to keeping courses relevant and
current remains attractive to him as an alumnus, which makes him feel
valued as a member of the finance advisory board.
“It’s pretty common elsewhere to find an attitude of faculty knows
best rather than what’s the real world looking for.”
Melissa Cacace, MHA ‘05
Melissa Cacace has over 13 years of healthcare administration experience in
clinical research and capacity management. As the Senior Project Specialist for
Patient Care Services at Massachusetts General Hospital, Cacace analyzes the
room placement, discharge, and transfer of patients to and from the hospital.
Cacace left the healthcare field in 1999 to work for Concerto Software (formerly Davox), in Westford, MA. After working as a User Support Specialist for
only a year, Cacace left the company because she realized how much she valued
being part of the healthcare profession. “It is meaningful for me to know that I
have helped someone even in some small way,” she said. “I didn’t like only focusing on the bottom line.”
Cacace enrolled in Suffolk’s Masters of Healthcare Administration Program
because she wanted to learn more about the business side of her field. After taking
only a few courses, Cacace said that the things she learned were immediately applicable to her work. “The finance courses I took with Professor Doug Snow were
very practical. He really taught me how to manage a budget,” she said.
In her spare time, Cacace works as a volunteer reading tutor in an adult literacy program. She also enjoys the physical challenge of “adventure travel,” organized trips that give travelers the opportunity to test their strength and endurance.
On a recent trip, she hiked to Machu Piccu, the ancient Incan city in Peru that sits
almost 8,000 feet above sea level.
www.suffolk.edu/business
/39
�S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
ALUMNI PROFILES
1950
Francis Ormond, BSBA ‘50
My life is full as we continue to travel. At
this point we have cruised most of the
world and have enjoyed it all especially
St Petersburg, Russia which included
Scandinavia and part of Northern Europe
returning to NY via the British Isles,
Iceland, Greenland, Newfoundland. Our
summers out of Florida are spent at our
home in Ocean City, NJ. It is unbelievable
that I graduated 59 years ago except
when I look in the mirror.
Asmaa Quorrich, MBA ‘03
As a child growing up in Rabat, Morocco, Asmaa Quorrich loved to entertain
her family at the dinner table, “I used to make up stories to see how long I could
keep everyone interested.” “I had quite an imagination,” she said.
Quorrich now uses her creative talent to develop marketing campaigns for
such global giants Pepsico, Proctor and Gamble, and Toyota. After completing an
MBA in Marketing at Suffolk in 2003, Quorrich became a Senior Brand Manager
for Proctor and Gamble and was later hired by PepsiCo International in 2006 to
be their Marketing Manager. In just under two years, she was promoted to Regional Marketing Manager, and relocated to Dubai.
After completing her undergraduate degree in finance at Al-Akhawayn University in Morocco, Quorrich earned a Fulbright Scholarship to attend graduate
school in the United States.
She chose Suffolk because of its location and reputation, but found that working one-on-one with professors was the most valuable part of her experience. “My
professors pushed me to be my best and helped me to develop the confidence I
needed to compete in a global marketplace,” she said.
Quorrich recalled a time in her life when having self-confidence was not necessarily a good thing, “Growing up, it was not easy to have a strong personality in
a male-driven culture.” “It was not proper for females,” She recalled. Quorrich
praised her parents for encouraging her to speak her mind and for reminding her
to stay focused on her career goals.
Quorrich finds time to stay involved in her community. She is a member of her
local rotary club and is active in the Moroccan American Circle, an organization
that creates social, business and cultural connections between Morocco and the
United States.
Adam Thorell, MBA/MSA ’08
It’s not the way everybody does it. But Adam Thorell earned two mas-
ter’s degrees while working full time and having two young children. Oh
and by the way, he graduated with a 3.91 GPA.
“I’d recommend doing it before you have kids,” said Thorell. “But it’s
important for anyone considering it that it definitely made a difference
in my life and worth all the effort I put into it.”
That said, it was a busy four years, with days that started at 5:45 a.m.
and ended after 9 p.m. He dashed to night classes from his job at State
Street Bank, and made it back home to Bellingham too late to find a child
still awake.
“The important part is just to put your head down and try to get
through as quickly as you can as early in life as you can,” said Thorell,
who started graduate school at age 30, right after his daughter Meghan
was born. Two years later his son Evan was born.
“All the thanks go to my wife, Jennifer. She’s the reason it happened.
She had to pick up a lot of extra stuff for me to be able to do it.”
The other saving grace was that he was a four-day work week at State
Street, which allowed him to devote Friday to studying. Weekends were
reserved for family time.
As challenging as it was, Thorell said that he couldn’t be happier.
After nine years at State Street, where he was Assistant Vice President
and Fund Manager in Fund Accounting, he landed a job he loves at Wellington Management.
“I couldn’t begin to tell you how much more I like the position I’m in
now. It’s a lot more challenging and I wouldn’t have been able to make
this move without the degrees,” he said.
40/
Suffolk Business Magazine
WINTER 2010
C L ASS N OT E S
ALUMNI PROFILES
Felicia Riffelmacher
Executive MBA ‘08
Felicia Riffelmacher found out early how tough it is
to run a business. Back in the 1960’s when her mother
owned a restaurant and jazz club, there were few resources for women entrepreneurs. “She ran her business
out of her wallet. If she had access to better information,
things would have been much easier for her,” Riffelmacher said.
The St. Louis native, mother and community leader
has now made a career of giving business owners what
her mother didn’t have. Riffelmacher is the Vice President of Business Development for the Martin Luther King
Jr. Business Empowerment Center in Worcester, a nonprofit business incubator that provides workshops and
consultation services to start-up companies. The center
also provides job training for the unemployed.
Riffelmacher wears many hats at the center. She is
responsible for setting the strategic direction for the organization, as well as for developing programs, maintaining the budget, securing grants, and managing the administrative and volunteer staff.
Rifflemacher believes passionately that small businesses are the key to maintaining the social and economic viability of a city. She hopes that Worcester’s small businesses can bring the city the notoriety she says it deserves.
“When you mention Worcester, people snicker. But we
have some phenomenal small businesses here. This is the
necessary ingredient to bring the city back to the place of
prominence it deserves,” she said.
Before joining the Martin Luther King Center,
Riffelmacher was a Commercial Sales and Service Representative at Verizon Inc. She also worked as a Certified Occupational Therapy Assistant at Fairlawn hospital in Worcester.
When Riffelmacher decided to get her Executive MBA,
she chose Suffolk, believing the flexible schedule would
help her juggle the demands of work and family. She remembers that things worked out a lot better than she had
hoped. “I ended up spending a lot of quality time with my
son while I was in school. He was really interested in the
textbooks I was reading, and he would even get his books
and study with me,” she said. Riffelmacher finished her
degree in 2008 with a 4.0 grade point average. SB
1971
Charles A. Reingold, MBA ’71
Materials Control Manager for National
Coating Corp in Rockland, MA. since January 2008. Previously Materials Control
Manager for Chapman Mfg. Co. in Avon
for 30 years. Is married to wife Roberta.
2 sons and 3 grandchildren. Resides in
Sharon, MA. since 1976.
creingold@earthlink.net
1973
Frank Farina, Esq., CPA, BSBA ’73
Has recently been appointed Assistant
Professor of Accounting at Saint Michael’s
College in Colchester, Vermont.
Tubalaw@aol.com; ffarina@smcvt.edu
Gary Karelis, MBA ’73
Owns a real estate investment and property management company in Newburyport
and has been in this business since 1974.
gkarelis@karelisrealty.com,
978 465-9371
1975
John P. Lally, MBA ‘75
Has been appointed to the adjunct Finance and Accounting faculty at Northeastern University’s College of Professional Studies.
1976
David W. Fagerstrom, MBA, ’76
Laid off at Kronos Incorporated in January
after nine successful years, Dave is
seeking to develop, mentor and lead the
next generation of customer champions
and business intelligence analysts for
a business-to-business technology
company. An expert at transforming
internal data and external benchmarks
into actionable intelligence that drives
continuous improvement, enhanced
profits and a positive ROI, Dave will be
a substantial asset in his next employer’s
drive to survive today’s economy and
position itself for future growth. To fill the
empty hours, Dave is Adjunct Professor of
Economics for Southern New Hampshire
University (Salem Center) and - from
his home in New Hampshire - Program
Manages a virtual team of market
intelligence researchers and editors for
Fortune 500 clients of Cipher Systems
LLC of Annapolis, MD.
www.linkedin.com/in/dfagerstrom
Henry Delicata, MPA ’76
After 20 years at Vanderbilt University
in Nashville Tennessee as Assistant Vice
Chancellor and Assistant Treasurer and
I am now Managing Partner with Verdis
Investment Management responsible
for its Real Assets fund, investing in
Real Estate, Timber, Oil and Gas, Power
Generation and Storage.
hdelicata@verdisinvestment.com
1977
Maureen O’Halloran, R.S.C.J.,
MPA ’77
I recently returned to the Boston area
and am enjoying a sabbatical after having
spent the past seven years serving as Treasurer and In House Counsel of my religious
congregation, the Society of the Sacred
Heart, at its U.S. headquarters in St. Louis,
Missouri. In 1990, I received a law degree
from Boston College Law School.
mohalloran@rscj.org
1978
Timothy (Tim) P. O’Leary,
BSBA ’78
In July, repatriating back to State Street’s
Boston office after three years as Chief
Operating Officer for State Street Bank
Luxembourg. Great ex-pat work and life
experience for me, my wife and my two
teen-age children.
toleary@statestreet.com.
1979
Rich Archibald, BSBA ’79
After 28 years with the Bank of America
family of institutions (BayBanks,
Multibank, BankBoston, Fleet, and Bank
of America), I moved to a locally based
community bank, Rockland Trust, in April.
I am now serving as the Director of the
Customer Information Center in America’s
hometown, Plymouth MA.
richardfarchibald@gmail.com,
781.294.0999
www.suffolk.edu/business
/41
�S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
ALUMNI PROFILES
1950
Francis Ormond, BSBA ‘50
My life is full as we continue to travel. At
this point we have cruised most of the
world and have enjoyed it all especially
St Petersburg, Russia which included
Scandinavia and part of Northern Europe
returning to NY via the British Isles,
Iceland, Greenland, Newfoundland. Our
summers out of Florida are spent at our
home in Ocean City, NJ. It is unbelievable
that I graduated 59 years ago except
when I look in the mirror.
Asmaa Quorrich, MBA ‘03
As a child growing up in Rabat, Morocco, Asmaa Quorrich loved to entertain
her family at the dinner table, “I used to make up stories to see how long I could
keep everyone interested.” “I had quite an imagination,” she said.
Quorrich now uses her creative talent to develop marketing campaigns for
such global giants Pepsico, Proctor and Gamble, and Toyota. After completing an
MBA in Marketing at Suffolk in 2003, Quorrich became a Senior Brand Manager
for Proctor and Gamble and was later hired by PepsiCo International in 2006 to
be their Marketing Manager. In just under two years, she was promoted to Regional Marketing Manager, and relocated to Dubai.
After completing her undergraduate degree in finance at Al-Akhawayn University in Morocco, Quorrich earned a Fulbright Scholarship to attend graduate
school in the United States.
She chose Suffolk because of its location and reputation, but found that working one-on-one with professors was the most valuable part of her experience. “My
professors pushed me to be my best and helped me to develop the confidence I
needed to compete in a global marketplace,” she said.
Quorrich recalled a time in her life when having self-confidence was not necessarily a good thing, “Growing up, it was not easy to have a strong personality in
a male-driven culture.” “It was not proper for females,” She recalled. Quorrich
praised her parents for encouraging her to speak her mind and for reminding her
to stay focused on her career goals.
Quorrich finds time to stay involved in her community. She is a member of her
local rotary club and is active in the Moroccan American Circle, an organization
that creates social, business and cultural connections between Morocco and the
United States.
Adam Thorell, MBA/MSA ’08
It’s not the way everybody does it. But Adam Thorell earned two mas-
ter’s degrees while working full time and having two young children. Oh
and by the way, he graduated with a 3.91 GPA.
“I’d recommend doing it before you have kids,” said Thorell. “But it’s
important for anyone considering it that it definitely made a difference
in my life and worth all the effort I put into it.”
That said, it was a busy four years, with days that started at 5:45 a.m.
and ended after 9 p.m. He dashed to night classes from his job at State
Street Bank, and made it back home to Bellingham too late to find a child
still awake.
“The important part is just to put your head down and try to get
through as quickly as you can as early in life as you can,” said Thorell,
who started graduate school at age 30, right after his daughter Meghan
was born. Two years later his son Evan was born.
“All the thanks go to my wife, Jennifer. She’s the reason it happened.
She had to pick up a lot of extra stuff for me to be able to do it.”
The other saving grace was that he was a four-day work week at State
Street, which allowed him to devote Friday to studying. Weekends were
reserved for family time.
As challenging as it was, Thorell said that he couldn’t be happier.
After nine years at State Street, where he was Assistant Vice President
and Fund Manager in Fund Accounting, he landed a job he loves at Wellington Management.
“I couldn’t begin to tell you how much more I like the position I’m in
now. It’s a lot more challenging and I wouldn’t have been able to make
this move without the degrees,” he said.
40/
Suffolk Business Magazine
WINTER 2010
C L ASS N OT E S
ALUMNI PROFILES
Felicia Riffelmacher
Executive MBA ‘08
Felicia Riffelmacher found out early how tough it is
to run a business. Back in the 1960’s when her mother
owned a restaurant and jazz club, there were few resources for women entrepreneurs. “She ran her business
out of her wallet. If she had access to better information,
things would have been much easier for her,” Riffelmacher said.
The St. Louis native, mother and community leader
has now made a career of giving business owners what
her mother didn’t have. Riffelmacher is the Vice President of Business Development for the Martin Luther King
Jr. Business Empowerment Center in Worcester, a nonprofit business incubator that provides workshops and
consultation services to start-up companies. The center
also provides job training for the unemployed.
Riffelmacher wears many hats at the center. She is
responsible for setting the strategic direction for the organization, as well as for developing programs, maintaining the budget, securing grants, and managing the administrative and volunteer staff.
Rifflemacher believes passionately that small businesses are the key to maintaining the social and economic viability of a city. She hopes that Worcester’s small businesses can bring the city the notoriety she says it deserves.
“When you mention Worcester, people snicker. But we
have some phenomenal small businesses here. This is the
necessary ingredient to bring the city back to the place of
prominence it deserves,” she said.
Before joining the Martin Luther King Center,
Riffelmacher was a Commercial Sales and Service Representative at Verizon Inc. She also worked as a Certified Occupational Therapy Assistant at Fairlawn hospital in Worcester.
When Riffelmacher decided to get her Executive MBA,
she chose Suffolk, believing the flexible schedule would
help her juggle the demands of work and family. She remembers that things worked out a lot better than she had
hoped. “I ended up spending a lot of quality time with my
son while I was in school. He was really interested in the
textbooks I was reading, and he would even get his books
and study with me,” she said. Riffelmacher finished her
degree in 2008 with a 4.0 grade point average. SB
1971
Charles A. Reingold, MBA ’71
Materials Control Manager for National
Coating Corp in Rockland, MA. since January 2008. Previously Materials Control
Manager for Chapman Mfg. Co. in Avon
for 30 years. Is married to wife Roberta.
2 sons and 3 grandchildren. Resides in
Sharon, MA. since 1976.
creingold@earthlink.net
1973
Frank Farina, Esq., CPA, BSBA ’73
Has recently been appointed Assistant
Professor of Accounting at Saint Michael’s
College in Colchester, Vermont.
Tubalaw@aol.com; ffarina@smcvt.edu
Gary Karelis, MBA ’73
Owns a real estate investment and property management company in Newburyport
and has been in this business since 1974.
gkarelis@karelisrealty.com,
978 465-9371
1975
John P. Lally, MBA ‘75
Has been appointed to the adjunct Finance and Accounting faculty at Northeastern University’s College of Professional Studies.
1976
David W. Fagerstrom, MBA, ’76
Laid off at Kronos Incorporated in January
after nine successful years, Dave is
seeking to develop, mentor and lead the
next generation of customer champions
and business intelligence analysts for
a business-to-business technology
company. An expert at transforming
internal data and external benchmarks
into actionable intelligence that drives
continuous improvement, enhanced
profits and a positive ROI, Dave will be
a substantial asset in his next employer’s
drive to survive today’s economy and
position itself for future growth. To fill the
empty hours, Dave is Adjunct Professor of
Economics for Southern New Hampshire
University (Salem Center) and - from
his home in New Hampshire - Program
Manages a virtual team of market
intelligence researchers and editors for
Fortune 500 clients of Cipher Systems
LLC of Annapolis, MD.
www.linkedin.com/in/dfagerstrom
Henry Delicata, MPA ’76
After 20 years at Vanderbilt University
in Nashville Tennessee as Assistant Vice
Chancellor and Assistant Treasurer and
I am now Managing Partner with Verdis
Investment Management responsible
for its Real Assets fund, investing in
Real Estate, Timber, Oil and Gas, Power
Generation and Storage.
hdelicata@verdisinvestment.com
1977
Maureen O’Halloran, R.S.C.J.,
MPA ’77
I recently returned to the Boston area
and am enjoying a sabbatical after having
spent the past seven years serving as Treasurer and In House Counsel of my religious
congregation, the Society of the Sacred
Heart, at its U.S. headquarters in St. Louis,
Missouri. In 1990, I received a law degree
from Boston College Law School.
mohalloran@rscj.org
1978
Timothy (Tim) P. O’Leary,
BSBA ’78
In July, repatriating back to State Street’s
Boston office after three years as Chief
Operating Officer for State Street Bank
Luxembourg. Great ex-pat work and life
experience for me, my wife and my two
teen-age children.
toleary@statestreet.com.
1979
Rich Archibald, BSBA ’79
After 28 years with the Bank of America
family of institutions (BayBanks,
Multibank, BankBoston, Fleet, and Bank
of America), I moved to a locally based
community bank, Rockland Trust, in April.
I am now serving as the Director of the
Customer Information Center in America’s
hometown, Plymouth MA.
richardfarchibald@gmail.com,
781.294.0999
www.suffolk.edu/business
/41
�S u S u o f o l k B u se n e ss
f f f l k B u s i n i ss
C A A U S N IOP R O F I L E S
L L SM N TES
1981
Patrick J. McManus, MBA ’81
Patrick K. McManus, MBA died on Friday, July
10 of a heart attack, at 54. McManus was the
former mayor of Lynn and was active in the
Suffolk Alumni Community. In a city that has
long wrestled with crime and poverty, Patrick
J. McManus was a take-charge mayor whose
colleagues called him “Clintonesque,’’ saying he
“would fit in with every type of crowd - he could
be at a black tie affair in the evening and the next
morning in jeans with a bunch of his union friends
putting up signs,’’ said Timothy Phelan, president
of the Lynn City Council. He first sailed to victory
in 1985, when he landed a spot on the Lynn City
Council, holding onto his seat through another
two election cycles before taking on three-term
incumbent Mayor Albert V. DiVirgilio, who had
made a name as a municipal leader. McManus,
then 37, received 13,601 votes, to DiVirgilio’s “He
was a campaigning on public safety - the schools,
and keeping everybody working,’’ longtime friend
and former president of the firefighter’s union
Buzzy Barton said. He knew the city well, having
grown up there and graduated in 1972 from Lynn
English High School, where he was captain of the
football team and referred to as “Mr. LEHS.’’ He
went on to earn a bachelor’s degree from Bowdoin
College. He earned a master’s degree in business
administration from Suffolk University, and a law
degree from Boston College. He taught at Breed
Junior High School and Lynn Vocational Technical
High School for a time, and worked at General
Electric. In the early days as mayor, he said he
would be up by 6:30, grab a cup of coffee before
checking into City Hall, where he would read the
morning news. He drove around in a city-owned
Ford Crown Victoria. His signature phrase: “Ye of
little faith.’’ As mayor, he oversaw the building of
a high school, the renovation and expansion of
two others, and launched the construction of a
much-anticipated police station. Crime dropped,
and employment went up. He fought against
elimination of all-day kindergarten, and took
credit for implementing long-term planning. “He
was the man behind community policing,’’ Barton
said, later adding, “He knew he could bring money
into the city.’’ He also crisscrossed the country
with the US Conference of Mayors, seeking federal
funds for city projects. Even those he ran against
spoke highly of his ability to communicate the
city’s needs. “He was able to connect, and he was
able to get his point across and win people over,’’
said Mayor Edward “Chip’’ Clancy. “I would think
that he would enjoy that that’s being recognized.’’
“Even if you were on the opposite side of an issue,
you still walked away liking him,’’ Phelan said.
42/
Suffolk Business Magazine
WINTER 2010
A L U M N ICP R O F I L E S E S
L AS S N OT
1983
Henry Surya, MBA ’83
Henry is founder and CEO of P3C.US. P3C.US is a
private practice provider community established
to combine the collective resources of private
practices around the nation to access and promote
services on the Internet, to provide access to
patients and prospective patients, to promote
communications with patients, to promote health
care services and to create a resource center for
patients and for health care providers.”
1984
Michael F. Collins MBA ’84
A 25-year veteran of the health care industry, has
been named chief executive officer at Merrimack
Valley Hospital. “We are very pleased to welcome
Michael to our corporate family,” said W. Hudson
Connery, President and CEO of Essent Healthcare,
Inc., the parent company of Merrimack Valley
Hospital. “Michael brings many years of hospital
finance and operations management experience
to his new position. We are very fortunate to bring
on board his unique understanding of health care
in New England and of the trends particular to this
part of the country.” Collins has spent his entire
hospital career in Massachusetts. Most recently,
he was senior director of financial operations at
Emerson Hospital in Concord. Previously, he was
director of financial operations at both Mount
Auburn Hospital in Cambridge and Choate
Symmes Hospital in Arlington. He also has served
in senior leadership roles at Cambridge Hospital in
Cambridge and St. Elizabeth’s Hospital in Brighton.
”Merrimack Valley Hospital has positioned itself for
phenomenal growth and success.” said Collins. “I’m
thrilled to have the opportunity to lead the hospital
as it continues to move forward. My emphasis will
be on expanding clinical and specialty services,
increasing the medical staff and focusing on the
needs of the communities we serve.”
www.merrimackvalleyhospital.com
1985
Richard T. Johnson, MBA ’85
Richard has recently been appointed Director,
Immigration and Enforcement Programs,
Department of Homeland Security, Office of
Inspector General, Washington, DC.
202.254.5417, Richard.Johnson2@dhs.gov
Christine Troski, BSBA ’85
Christine Troski, graduated from Suffolk University
with a BSBA in Finance in 1985 at the tender age of
35. In 2006 I went back to work on a Masters Degree in Interior Design and am now enrolled at The
NE School of Art & Design at Suffolk University.
Don Bulens, MBA’85
Joins Unidesk as CEO Unidesk, the leading innovator of virtual desktop management software, announced that Don Bulens has joined Unidesk as
President and CEO. Bulens is a highly regarded
executive known for building and scaling IT infrastructure companies, as demonstrated most recently at EqualLogic, where he led the company to
success in the networked data storage market and
its $1.4 billion acquisition by Dell, and, earlier, at Lotus, where his channel development leadership was
instrumental in the success of Lotus Notes. Bulens
expertise in guiding companies and bringing transformational products to the global market is ideally
suited for Unidesk as it begins to build its leadership position in the desktop virtualization and PC
life cycle management software categories.
1986
Richard Agbortoko BSBA ’86
Richard recently picked up a consulting/lecturing
job with the Pan African Institute for Development
West Africa (PAID-WA). I also teach part-time at
the University of Buea, Cameroon. I want to extend
my gratitude to Suffolk and Cambridge College for
my bachelors and masters degrees respectively. I
believe you guys are doing well at Suffolk. I have
been trying to send students to Suffolk and wish to
state here that I enjoy my ambassador relationship.
Please keep me informed of the developments at
Suffolk as you have always done.
1987
Karen Shine Nelson, MPA/H ’87
Karen is Sr. Vice President, Clinical Affairs, Massachusetts Hospital Association. In March 2009
in Phoenix, AZ, provided the keynote presentation to the Health Insurance Forum on the topic of
non-payment trends for “never events” or serious
reportable events in healthcare. On April 14, 2009,
at Suffolk University, moderated a panel of hospital leaders with Jeanette Clough, CEO of Mount
Auburn Hospital, also a Suffolk alumnus.
knelson@mahlink.org; 781.262.6006
1989
Beverly D. Flaxington, BSBA ’82
Beverly has published her second book: “Understanding Other People: The Five Secrets to Human
Behavior” Subtitled “How to stop being frustrated
by the actions of others and start taking charge
of your own life — and reactions.” Available on
Amazon or by visiting www.understandingotherpeople.com. Also, I will be the keynote speaker at
the Professional Association of Investment Communications Resources (PAICR) in New York City
in September, and will be again an adjunct professor at Suffolk University in the fall teaching Small
Business Management.
508.359.8216, www.the-collaborative.com
www.advisorstrustedadvisor.com
1990
Carol Amoroso Stocks, MBA ’90
Carol currently a Private Quarters-Sales Consultant
selling luxurious bedding, linens, accessories and
Etcetera Clothing-Sales Consultant
949.487.7333, c.s.stocks@prodigy.net
www.carolstocks.privatequarters.net
1992
George Brian Houle, EMBA ’92
I have been involved with the Census as Recruiting
Manager for the Early Local Census Office
located in Worcester. Previously owned and
operated recruiting business Key Positions for
nine years.
gbhoule@hotmail.com
Dan Picard, BSBA ’92
Dan is employed as the Collection Manager for
the City of Boston Credit Union. Also, Coordinator
of Women’s Basketball Officials for the ECAC.
Responsibilities include NCAA Conferences such
as the CCC, NAC and the GNAC of which Suffolk is
a member. Dan is an active high school basketball
official and has had the pleasure of working 3 state
finals in Massachusetts. Married and resides in
Dracut, Mass. with his wife Kerri and 2 children.
1994
Jennifer Tonneson, MSF ’94
I am now the Chief Financial Officer at Quincy College in Quincy MA. I am currently working (slowly!)
on my PhD in Organizations and Management with
a concentration in Leadership. I’m hoping to start
the dissertation process in about a year, looking
at leadership within higher education. Happily
unmarried but in a committed relationship with a
wonderful man, I’d like to shout out to all my classmates from the MSF program and hope everyone
is doing well!
J_Tonneson@msn.com
1995
Kristin Hoefling, MPA/H ’95
Kristin is currently the Manager of HR/Workforce
Planning for Scripps Memorial Hospital La Jolla.
La Jolla, California. The Scripps Healthcare system consists of 5 acute care hospitals, 19 clinics,
home health and a chemical dependence program
along with a large research program. The system
employees over 13,000 people. Life is great in San
Diego my heart is still in Boston!
hoefling.kristin@scrippshealth.org
858-337-5083
1997
Lawrence Carchedi, MBA ’97
I am a member of Beta Gamma Sigma International Honor Society. I recently left a position in the
High Tech Industry after 15 years as an Embedded
Computing Field Application Engineer. Currently I
am doing consulting work for a Research Analyst
firm (focusing on the high tech market) and developing a marketing plan for a startup company.
John T. Valente MBA ’97
John recently trained for and completed the 2009
Boston Marathon. Next year I hope to repeat the
journey for a charity.
1996
Susan Scott, EMBA ’96
Susan went on to DBA program at Nova
Southeastern University. Starting Aug 2009, new
job as Asst Prof of International Business at St
George’s University in Grenada.
1998
Anis Majumder, MBA ’98
I obtained my CPA qualification in 2007 and currently working as a Risk Manager in Australian
Taxation Office, Sydney, Australia.
1999
Yuliya Akselrod, BSBA ’99
Yuliya works for Holcim US and where I was
recently promoted to Manager of Commercial
Services Reporting and Analysis.
Nishant Upadhyay MBA ’99
Wendy and Nishant are pleased welcome the new
addition to their family another boy, Milan who
was born on May 1st, 2009
2000
Tracy Vachon, EMBA ’00
Tracy was awarded Administrator of the Year at
BAE Systems Advanced Information Technologies
for 2008, based on a very favorable outcome on
a complex proposal negotiation. In February, she
adopted twins, Rylee Marie and Chase James.
tlvachon@verizon.net, 781.262.4439
2001
John McAuley, MBA ’01
I just recently finished Law School - class of 2009.
I passed the February 2009 MA Bar exam. I have
opened my own firm McAuley Law Office, PC
located on 45 Osgood Street, Methuen, MA 01844
jemjrs@gmail.com
2002
Paul O’Brien
Returned to Suffolk University after a tenyear absence and completed the flagship
Entrepreneurial Studies program in 2002. Paul
and his wife Tami started Encompass Premiums
and Apparel, a promotional product and logoed
apparel company in 2008 and continue to grow
and expand the business. Encompass is now
participating with a class of Suffolk University
students in the Entrepreneurship management
programs with Professor George Moker. Paul
and Tami both work and reside in the city of
Newburyport, MA.
E. Joseph O’Keefe, S.J., EMBA ’02
Joe has just completed his first year as an instructor
of Government & Politics at Loyola High School of
Los Angeles. Joe is now a professed member of
the “Society of Jesus” or “The Jesuits” as they
are more commonly known. Loyola is the oldest
continuously operating high school in Southern
California and enrolls more than 1,000 students
from throughout greater Los Angeles.
2003
Dana L. Christenen, EMBA/2003
On April 25, 2009 Dana Christensen married Frank
J. Huemmer in Boston, MA.
Dana_Christensen@msn.com
2004
Heather (Torla) Notaro, MPA ’04
Heather tells us “I have worked at Merrimack
College since 2004 and was recently promoted
to public relations manager and web editor for
the College.”
www.suffolk.edu/business
/43
�S u S u o f o l k B u se n e ss
f f f l k B u s i n i ss
C A A U S N IOP R O F I L E S
L L SM N TES
1981
Patrick J. McManus, MBA ’81
Patrick K. McManus, MBA died on Friday, July
10 of a heart attack, at 54. McManus was the
former mayor of Lynn and was active in the
Suffolk Alumni Community. In a city that has
long wrestled with crime and poverty, Patrick
J. McManus was a take-charge mayor whose
colleagues called him “Clintonesque,’’ saying he
“would fit in with every type of crowd - he could
be at a black tie affair in the evening and the next
morning in jeans with a bunch of his union friends
putting up signs,’’ said Timothy Phelan, president
of the Lynn City Council. He first sailed to victory
in 1985, when he landed a spot on the Lynn City
Council, holding onto his seat through another
two election cycles before taking on three-term
incumbent Mayor Albert V. DiVirgilio, who had
made a name as a municipal leader. McManus,
then 37, received 13,601 votes, to DiVirgilio’s “He
was a campaigning on public safety - the schools,
and keeping everybody working,’’ longtime friend
and former president of the firefighter’s union
Buzzy Barton said. He knew the city well, having
grown up there and graduated in 1972 from Lynn
English High School, where he was captain of the
football team and referred to as “Mr. LEHS.’’ He
went on to earn a bachelor’s degree from Bowdoin
College. He earned a master’s degree in business
administration from Suffolk University, and a law
degree from Boston College. He taught at Breed
Junior High School and Lynn Vocational Technical
High School for a time, and worked at General
Electric. In the early days as mayor, he said he
would be up by 6:30, grab a cup of coffee before
checking into City Hall, where he would read the
morning news. He drove around in a city-owned
Ford Crown Victoria. His signature phrase: “Ye of
little faith.’’ As mayor, he oversaw the building of
a high school, the renovation and expansion of
two others, and launched the construction of a
much-anticipated police station. Crime dropped,
and employment went up. He fought against
elimination of all-day kindergarten, and took
credit for implementing long-term planning. “He
was the man behind community policing,’’ Barton
said, later adding, “He knew he could bring money
into the city.’’ He also crisscrossed the country
with the US Conference of Mayors, seeking federal
funds for city projects. Even those he ran against
spoke highly of his ability to communicate the
city’s needs. “He was able to connect, and he was
able to get his point across and win people over,’’
said Mayor Edward “Chip’’ Clancy. “I would think
that he would enjoy that that’s being recognized.’’
“Even if you were on the opposite side of an issue,
you still walked away liking him,’’ Phelan said.
42/
Suffolk Business Magazine
WINTER 2010
A L U M N ICP R O F I L E S E S
L AS S N OT
1983
Henry Surya, MBA ’83
Henry is founder and CEO of P3C.US. P3C.US is a
private practice provider community established
to combine the collective resources of private
practices around the nation to access and promote
services on the Internet, to provide access to
patients and prospective patients, to promote
communications with patients, to promote health
care services and to create a resource center for
patients and for health care providers.”
1984
Michael F. Collins MBA ’84
A 25-year veteran of the health care industry, has
been named chief executive officer at Merrimack
Valley Hospital. “We are very pleased to welcome
Michael to our corporate family,” said W. Hudson
Connery, President and CEO of Essent Healthcare,
Inc., the parent company of Merrimack Valley
Hospital. “Michael brings many years of hospital
finance and operations management experience
to his new position. We are very fortunate to bring
on board his unique understanding of health care
in New England and of the trends particular to this
part of the country.” Collins has spent his entire
hospital career in Massachusetts. Most recently,
he was senior director of financial operations at
Emerson Hospital in Concord. Previously, he was
director of financial operations at both Mount
Auburn Hospital in Cambridge and Choate
Symmes Hospital in Arlington. He also has served
in senior leadership roles at Cambridge Hospital in
Cambridge and St. Elizabeth’s Hospital in Brighton.
”Merrimack Valley Hospital has positioned itself for
phenomenal growth and success.” said Collins. “I’m
thrilled to have the opportunity to lead the hospital
as it continues to move forward. My emphasis will
be on expanding clinical and specialty services,
increasing the medical staff and focusing on the
needs of the communities we serve.”
www.merrimackvalleyhospital.com
1985
Richard T. Johnson, MBA ’85
Richard has recently been appointed Director,
Immigration and Enforcement Programs,
Department of Homeland Security, Office of
Inspector General, Washington, DC.
202.254.5417, Richard.Johnson2@dhs.gov
Christine Troski, BSBA ’85
Christine Troski, graduated from Suffolk University
with a BSBA in Finance in 1985 at the tender age of
35. In 2006 I went back to work on a Masters Degree in Interior Design and am now enrolled at The
NE School of Art & Design at Suffolk University.
Don Bulens, MBA’85
Joins Unidesk as CEO Unidesk, the leading innovator of virtual desktop management software, announced that Don Bulens has joined Unidesk as
President and CEO. Bulens is a highly regarded
executive known for building and scaling IT infrastructure companies, as demonstrated most recently at EqualLogic, where he led the company to
success in the networked data storage market and
its $1.4 billion acquisition by Dell, and, earlier, at Lotus, where his channel development leadership was
instrumental in the success of Lotus Notes. Bulens
expertise in guiding companies and bringing transformational products to the global market is ideally
suited for Unidesk as it begins to build its leadership position in the desktop virtualization and PC
life cycle management software categories.
1986
Richard Agbortoko BSBA ’86
Richard recently picked up a consulting/lecturing
job with the Pan African Institute for Development
West Africa (PAID-WA). I also teach part-time at
the University of Buea, Cameroon. I want to extend
my gratitude to Suffolk and Cambridge College for
my bachelors and masters degrees respectively. I
believe you guys are doing well at Suffolk. I have
been trying to send students to Suffolk and wish to
state here that I enjoy my ambassador relationship.
Please keep me informed of the developments at
Suffolk as you have always done.
1987
Karen Shine Nelson, MPA/H ’87
Karen is Sr. Vice President, Clinical Affairs, Massachusetts Hospital Association. In March 2009
in Phoenix, AZ, provided the keynote presentation to the Health Insurance Forum on the topic of
non-payment trends for “never events” or serious
reportable events in healthcare. On April 14, 2009,
at Suffolk University, moderated a panel of hospital leaders with Jeanette Clough, CEO of Mount
Auburn Hospital, also a Suffolk alumnus.
knelson@mahlink.org; 781.262.6006
1989
Beverly D. Flaxington, BSBA ’82
Beverly has published her second book: “Understanding Other People: The Five Secrets to Human
Behavior” Subtitled “How to stop being frustrated
by the actions of others and start taking charge
of your own life — and reactions.” Available on
Amazon or by visiting www.understandingotherpeople.com. Also, I will be the keynote speaker at
the Professional Association of Investment Communications Resources (PAICR) in New York City
in September, and will be again an adjunct professor at Suffolk University in the fall teaching Small
Business Management.
508.359.8216, www.the-collaborative.com
www.advisorstrustedadvisor.com
1990
Carol Amoroso Stocks, MBA ’90
Carol currently a Private Quarters-Sales Consultant
selling luxurious bedding, linens, accessories and
Etcetera Clothing-Sales Consultant
949.487.7333, c.s.stocks@prodigy.net
www.carolstocks.privatequarters.net
1992
George Brian Houle, EMBA ’92
I have been involved with the Census as Recruiting
Manager for the Early Local Census Office
located in Worcester. Previously owned and
operated recruiting business Key Positions for
nine years.
gbhoule@hotmail.com
Dan Picard, BSBA ’92
Dan is employed as the Collection Manager for
the City of Boston Credit Union. Also, Coordinator
of Women’s Basketball Officials for the ECAC.
Responsibilities include NCAA Conferences such
as the CCC, NAC and the GNAC of which Suffolk is
a member. Dan is an active high school basketball
official and has had the pleasure of working 3 state
finals in Massachusetts. Married and resides in
Dracut, Mass. with his wife Kerri and 2 children.
1994
Jennifer Tonneson, MSF ’94
I am now the Chief Financial Officer at Quincy College in Quincy MA. I am currently working (slowly!)
on my PhD in Organizations and Management with
a concentration in Leadership. I’m hoping to start
the dissertation process in about a year, looking
at leadership within higher education. Happily
unmarried but in a committed relationship with a
wonderful man, I’d like to shout out to all my classmates from the MSF program and hope everyone
is doing well!
J_Tonneson@msn.com
1995
Kristin Hoefling, MPA/H ’95
Kristin is currently the Manager of HR/Workforce
Planning for Scripps Memorial Hospital La Jolla.
La Jolla, California. The Scripps Healthcare system consists of 5 acute care hospitals, 19 clinics,
home health and a chemical dependence program
along with a large research program. The system
employees over 13,000 people. Life is great in San
Diego my heart is still in Boston!
hoefling.kristin@scrippshealth.org
858-337-5083
1997
Lawrence Carchedi, MBA ’97
I am a member of Beta Gamma Sigma International Honor Society. I recently left a position in the
High Tech Industry after 15 years as an Embedded
Computing Field Application Engineer. Currently I
am doing consulting work for a Research Analyst
firm (focusing on the high tech market) and developing a marketing plan for a startup company.
John T. Valente MBA ’97
John recently trained for and completed the 2009
Boston Marathon. Next year I hope to repeat the
journey for a charity.
1996
Susan Scott, EMBA ’96
Susan went on to DBA program at Nova
Southeastern University. Starting Aug 2009, new
job as Asst Prof of International Business at St
George’s University in Grenada.
1998
Anis Majumder, MBA ’98
I obtained my CPA qualification in 2007 and currently working as a Risk Manager in Australian
Taxation Office, Sydney, Australia.
1999
Yuliya Akselrod, BSBA ’99
Yuliya works for Holcim US and where I was
recently promoted to Manager of Commercial
Services Reporting and Analysis.
Nishant Upadhyay MBA ’99
Wendy and Nishant are pleased welcome the new
addition to their family another boy, Milan who
was born on May 1st, 2009
2000
Tracy Vachon, EMBA ’00
Tracy was awarded Administrator of the Year at
BAE Systems Advanced Information Technologies
for 2008, based on a very favorable outcome on
a complex proposal negotiation. In February, she
adopted twins, Rylee Marie and Chase James.
tlvachon@verizon.net, 781.262.4439
2001
John McAuley, MBA ’01
I just recently finished Law School - class of 2009.
I passed the February 2009 MA Bar exam. I have
opened my own firm McAuley Law Office, PC
located on 45 Osgood Street, Methuen, MA 01844
jemjrs@gmail.com
2002
Paul O’Brien
Returned to Suffolk University after a tenyear absence and completed the flagship
Entrepreneurial Studies program in 2002. Paul
and his wife Tami started Encompass Premiums
and Apparel, a promotional product and logoed
apparel company in 2008 and continue to grow
and expand the business. Encompass is now
participating with a class of Suffolk University
students in the Entrepreneurship management
programs with Professor George Moker. Paul
and Tami both work and reside in the city of
Newburyport, MA.
E. Joseph O’Keefe, S.J., EMBA ’02
Joe has just completed his first year as an instructor
of Government & Politics at Loyola High School of
Los Angeles. Joe is now a professed member of
the “Society of Jesus” or “The Jesuits” as they
are more commonly known. Loyola is the oldest
continuously operating high school in Southern
California and enrolls more than 1,000 students
from throughout greater Los Angeles.
2003
Dana L. Christenen, EMBA/2003
On April 25, 2009 Dana Christensen married Frank
J. Huemmer in Boston, MA.
Dana_Christensen@msn.com
2004
Heather (Torla) Notaro, MPA ’04
Heather tells us “I have worked at Merrimack
College since 2004 and was recently promoted
to public relations manager and web editor for
the College.”
www.suffolk.edu/business
/43
�S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
C L ASS N OT E S
George Kokoros, EMBA ’04
I’m happy to report that I return to Suffolk in the
fall as an adjunct professor in the Government Department. I am teaching a course on Town Government and hope to expand to teaching more courses in both the CAS and Sawyer Business School.
My Suffolk education has helped me find great
success in my career and now also gives me a
chance to start a new direction in my life. I’m very
excited to be involved with both alumni events
(Visiting Executive Program) and other opportunities to reconnect at Suffolk.
508 229 8500 x201
george.kokoros@acco.com
Karmle L Conrad, MHA ’04
Karmle joined Harvard Vanguard Medical Associates, Kenmore Sq, as the Laboratory Clinical
Support Supervisor this Spring. I use many of the
ideas and formats learned during my time in the
graduate program at Suffolk.
Dennis O’Connor, MBA ’04
I got married last June 14th, 2008 to Karen Flynn
and I started working for her family business, Anna’s Fried Dough in April 2008, Her mother (my
now mother-in-law) is the real Anna. They’ve been
in business since 1969, but recently started selling
frozen, pre-cooked Fried Dough to Gillette Stadium
and BJ’s Wholesale Clubs. They needed someone
with a business background to help with this new
business venture and I resigned from my job as an
Ops. Mgr. for a buy side money manager (Cadence
Capital Management) to help full time. I’m really
putting my MBA education to work!
617.851.9541
doconnor@annasfrieddough.com
2005
Kaan Erdogan, BSBA ’05
I completed a MBA degree in Italy. Now I am
working in our family firm. I started doing organic
farming in Turkey. I am selling my products to the
largest grocery stores in Turkey.
2006
Frank G. Achille, BSBA ’06
Frank has retired! He lives in New Jersey and
enjoys the company of his 5 children.
fgachille@aol.com
Maria Ortiz Perez, MPA ’06
Maria recently started working with the Pioneer
Institute, a local Public Policy research think
tank, as the Project Manager for the Middle Cities
and Transparency Initiatives. She works with
both Mayors and citizens of 14 cities across the
Commonwealth in defining performance metrics
in the areas of education, public safety, economic
development and fiscal management.
44/
Suffolk Business Magazine
WINTER 2010
DONOR PROFILE
Jonathan Glazier, JD/MBA ’06
Jonathan was recently promoted to the role of
Senior Director of Corporate Compliance and
Privacy Officer for Fresenius Medical Care North
America. With its North American operations
headquartered in Waltham, MA, FMCNA is the
leading provider of dialysis services and products
in the world. Jonathan lives in Charlestown with his
wife, Alysha (JD ‘05).
Andrew Cohn, BSBA ’08
Since graduation I have served as the Practice
Manager for the family business, which is the
North Laurel Animal Hospital in Laurel, MD. I
also continue to pursue my power-lifting career
placing 3rd in the 198-pound class at the National
Championships last year and I currently hold 8
Maryland State Records.
Andrew.Cohn@nlah.com, 240.460.7201
2007
Kathleen M. Beriau, MHA ’07
I’ve changed careers! Now I get to work where
I play. Transitioned from: VP of Finance at
Rehabilitation Hospital of the Cape & Islands to
Controller of Loon Mountain Resort - Boyne, NH.
603.745.6281
Christian Symonds, MST ‘08
Cristian was recently promoted to Lead Tax Accountant in the Corporate Taxation Department
at Liberty Mutual Group.
Michael Collins MSF ’07
In January 2007 I started teaching full time at
Heald College in San Francisco CA, I teach their
business courses.
Wayne Bishop EMBA ’07
I just started a new job last week. I’m now working for OMICRON electronics. My new position is
Business Development Manager, reporting to the
President of the company in Houston. I will be
opening up a new regional office in the greater
Boston area. Serving the electric utility industry, OMICRON electronics is a world leader in innovative power system testing solutions. They
have offices worldwide with their headquarters
in Austria.
2008
Samuel Chamberlain, MSF ’08
I graduated with the class of 2008 with a degree in finance. I’m now a financial planner with
Ameriprise Financial Services in the Boston
area. Upon graduation I went through a rigorous
training and licensing process in which I received
Registered representative (series 7), Investment
Advisor (series 66), and my life and health insurance licenses. Upon completion, I began building
my practice in September. I feel very fortunate
to have a career in what I went to college for in
such challenging job market along with growing
my practice in an industry that is facing much
change. As a financial planner I provide my clients with personal financial planning for retirement, college planning, investments and tax
management strategies. My mission is to help
my clients reach their financial goals through
a personal relationship based on personalized,
knowledgeable advice.
617.833.8619
samuel.r.chamberlain@ampf.com ameriprise.com
Victor Carlevale EMBA ’08
Victor continues to diversify his business offerings by opening Victor Carlevale Realty owner/
broker real estate sales and property management
company in Whitman, Mass. Also announces the
engagement of their daughter Nadia. Ceremony
will take place in Italy on June 26, 2010.
2009
Terri Ladd, BSBA ‘09
Terri is actively seeking a position in Marketing,
Merchandising or Brand Management. 12 years
experience in luxury buying and management.
icntdv55@aol.com
Leonard J. Samia
BSBA ’69
B
orn in the city of Lawrence, Massachusetts, Leonard Samia watched his
grandparents toil daily in the textile
mills. His hard-working parents, also of meager means, wanted their three sons to have
the college education that they themselves
were not fortunate enough to have.
His parents espoused strong family and
spiritual values. They preached integrity,
community, charity, and compassion. They
also instilled in him the virtues of tenacity and
the will to succeed against incredible odds.
After graduating from Suffolk Business
School in 1969, he began teaching seventhgrade mathematics in Hanover, Massachusetts,
while working as an apartment rental agent on
weekends and during the summer months. It
did not take him long to conclude that the big-
gest financial rewards went hand-in-hand with
property ownership.
During the winter of 1969, he purchased
his first property—a two-family dwelling in
Brighton, Massachusetts—with a down payment of $250 in cash and a $250 loan against
his credit card. The rest is history. Forty years
later, his Samia Companies LLC now owns
and manages 132 properties in four states,
consisting of 254 buildings servicing more
than 3,800 tenants. His Samia Construction
Company LLC employs over 150 part-time
and full-time workers. In June of 1996, the
Boston Business Journal proclaimed him “Boston’s largest residential landlord” and dubbed
him “the undisputed rental king of Boston.”
His belief in community and compassion is
underscored by his altruism for the elderly.
Beginning in 1996, after the termination of
rent control in Massachusetts, he began subsidizing the rents for all his elderly tenants.
The total aggregate savings to date for his senior tenants far exceeds two million dollars.
Samia is a member of Summa, which recognizes leadership donors to Suffolk University, for his continuing support of the Sawyer
Business School annual fund. In 2007 he established the Bert J. Samia Memorial Centennial Scholarship to honor his father. Previously he also supported the Pvt. Sheldon R.
Cohn Scholarship Fund, which honors a childhood friend who also attended Suffolk but
dropped out to join the military and was killed
in Vietnam. Samia’s philanthropic support goes
beyond Suffolk and includes numerous other
local charities and institutions. SB
Rafael Kiyohara, BSBA ’09
I moved back to Sao Paulo, Brazil after graduating
this past May. I am currently applying for trainee
programs here. I am a management and marketing
bachelor.
Giuseppe Fornaro, MBA ’09
I plan to remain in my current position as a Marketing Specialist at the Massachusetts Society of
CPAs, Inc. and I moved to my new home in Braintree, MA in July.
gfornaro@comcast.net, 857.233.4779
My entrepreneurial dream and extraordinary
success and accomplishment would not have
been attainable without the opportunity Suffolk
University made available to me. This great university opened the door of success, and without
hesitation I walked through—armed only with
the insatiable desire to learn. Always in the back
of my mind was the belief that if I do the right
thing for myself, my community, and the less
fortunate, and take full advantage of the exceptional opportunity that Suffolk University offered me, the aphorism that I cherished as a
teenager and held dear to my soul would become reality: ‘May the children of my children’s
children never want again.’
www.suffolk.edu/business
/45
�S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
C L ASS N OT E S
George Kokoros, EMBA ’04
I’m happy to report that I return to Suffolk in the
fall as an adjunct professor in the Government Department. I am teaching a course on Town Government and hope to expand to teaching more courses in both the CAS and Sawyer Business School.
My Suffolk education has helped me find great
success in my career and now also gives me a
chance to start a new direction in my life. I’m very
excited to be involved with both alumni events
(Visiting Executive Program) and other opportunities to reconnect at Suffolk.
508 229 8500 x201
george.kokoros@acco.com
Karmle L Conrad, MHA ’04
Karmle joined Harvard Vanguard Medical Associates, Kenmore Sq, as the Laboratory Clinical
Support Supervisor this Spring. I use many of the
ideas and formats learned during my time in the
graduate program at Suffolk.
Dennis O’Connor, MBA ’04
I got married last June 14th, 2008 to Karen Flynn
and I started working for her family business, Anna’s Fried Dough in April 2008, Her mother (my
now mother-in-law) is the real Anna. They’ve been
in business since 1969, but recently started selling
frozen, pre-cooked Fried Dough to Gillette Stadium
and BJ’s Wholesale Clubs. They needed someone
with a business background to help with this new
business venture and I resigned from my job as an
Ops. Mgr. for a buy side money manager (Cadence
Capital Management) to help full time. I’m really
putting my MBA education to work!
617.851.9541
doconnor@annasfrieddough.com
2005
Kaan Erdogan, BSBA ’05
I completed a MBA degree in Italy. Now I am
working in our family firm. I started doing organic
farming in Turkey. I am selling my products to the
largest grocery stores in Turkey.
2006
Frank G. Achille, BSBA ’06
Frank has retired! He lives in New Jersey and
enjoys the company of his 5 children.
fgachille@aol.com
Maria Ortiz Perez, MPA ’06
Maria recently started working with the Pioneer
Institute, a local Public Policy research think
tank, as the Project Manager for the Middle Cities
and Transparency Initiatives. She works with
both Mayors and citizens of 14 cities across the
Commonwealth in defining performance metrics
in the areas of education, public safety, economic
development and fiscal management.
44/
Suffolk Business Magazine
WINTER 2010
DONOR PROFILE
Jonathan Glazier, JD/MBA ’06
Jonathan was recently promoted to the role of
Senior Director of Corporate Compliance and
Privacy Officer for Fresenius Medical Care North
America. With its North American operations
headquartered in Waltham, MA, FMCNA is the
leading provider of dialysis services and products
in the world. Jonathan lives in Charlestown with his
wife, Alysha (JD ‘05).
Andrew Cohn, BSBA ’08
Since graduation I have served as the Practice
Manager for the family business, which is the
North Laurel Animal Hospital in Laurel, MD. I
also continue to pursue my power-lifting career
placing 3rd in the 198-pound class at the National
Championships last year and I currently hold 8
Maryland State Records.
Andrew.Cohn@nlah.com, 240.460.7201
2007
Kathleen M. Beriau, MHA ’07
I’ve changed careers! Now I get to work where
I play. Transitioned from: VP of Finance at
Rehabilitation Hospital of the Cape & Islands to
Controller of Loon Mountain Resort - Boyne, NH.
603.745.6281
Christian Symonds, MST ‘08
Cristian was recently promoted to Lead Tax Accountant in the Corporate Taxation Department
at Liberty Mutual Group.
Michael Collins MSF ’07
In January 2007 I started teaching full time at
Heald College in San Francisco CA, I teach their
business courses.
Wayne Bishop EMBA ’07
I just started a new job last week. I’m now working for OMICRON electronics. My new position is
Business Development Manager, reporting to the
President of the company in Houston. I will be
opening up a new regional office in the greater
Boston area. Serving the electric utility industry, OMICRON electronics is a world leader in innovative power system testing solutions. They
have offices worldwide with their headquarters
in Austria.
2008
Samuel Chamberlain, MSF ’08
I graduated with the class of 2008 with a degree in finance. I’m now a financial planner with
Ameriprise Financial Services in the Boston
area. Upon graduation I went through a rigorous
training and licensing process in which I received
Registered representative (series 7), Investment
Advisor (series 66), and my life and health insurance licenses. Upon completion, I began building
my practice in September. I feel very fortunate
to have a career in what I went to college for in
such challenging job market along with growing
my practice in an industry that is facing much
change. As a financial planner I provide my clients with personal financial planning for retirement, college planning, investments and tax
management strategies. My mission is to help
my clients reach their financial goals through
a personal relationship based on personalized,
knowledgeable advice.
617.833.8619
samuel.r.chamberlain@ampf.com ameriprise.com
Victor Carlevale EMBA ’08
Victor continues to diversify his business offerings by opening Victor Carlevale Realty owner/
broker real estate sales and property management
company in Whitman, Mass. Also announces the
engagement of their daughter Nadia. Ceremony
will take place in Italy on June 26, 2010.
2009
Terri Ladd, BSBA ‘09
Terri is actively seeking a position in Marketing,
Merchandising or Brand Management. 12 years
experience in luxury buying and management.
icntdv55@aol.com
Leonard J. Samia
BSBA ’69
B
orn in the city of Lawrence, Massachusetts, Leonard Samia watched his
grandparents toil daily in the textile
mills. His hard-working parents, also of meager means, wanted their three sons to have
the college education that they themselves
were not fortunate enough to have.
His parents espoused strong family and
spiritual values. They preached integrity,
community, charity, and compassion. They
also instilled in him the virtues of tenacity and
the will to succeed against incredible odds.
After graduating from Suffolk Business
School in 1969, he began teaching seventhgrade mathematics in Hanover, Massachusetts,
while working as an apartment rental agent on
weekends and during the summer months. It
did not take him long to conclude that the big-
gest financial rewards went hand-in-hand with
property ownership.
During the winter of 1969, he purchased
his first property—a two-family dwelling in
Brighton, Massachusetts—with a down payment of $250 in cash and a $250 loan against
his credit card. The rest is history. Forty years
later, his Samia Companies LLC now owns
and manages 132 properties in four states,
consisting of 254 buildings servicing more
than 3,800 tenants. His Samia Construction
Company LLC employs over 150 part-time
and full-time workers. In June of 1996, the
Boston Business Journal proclaimed him “Boston’s largest residential landlord” and dubbed
him “the undisputed rental king of Boston.”
His belief in community and compassion is
underscored by his altruism for the elderly.
Beginning in 1996, after the termination of
rent control in Massachusetts, he began subsidizing the rents for all his elderly tenants.
The total aggregate savings to date for his senior tenants far exceeds two million dollars.
Samia is a member of Summa, which recognizes leadership donors to Suffolk University, for his continuing support of the Sawyer
Business School annual fund. In 2007 he established the Bert J. Samia Memorial Centennial Scholarship to honor his father. Previously he also supported the Pvt. Sheldon R.
Cohn Scholarship Fund, which honors a childhood friend who also attended Suffolk but
dropped out to join the military and was killed
in Vietnam. Samia’s philanthropic support goes
beyond Suffolk and includes numerous other
local charities and institutions. SB
Rafael Kiyohara, BSBA ’09
I moved back to Sao Paulo, Brazil after graduating
this past May. I am currently applying for trainee
programs here. I am a management and marketing
bachelor.
Giuseppe Fornaro, MBA ’09
I plan to remain in my current position as a Marketing Specialist at the Massachusetts Society of
CPAs, Inc. and I moved to my new home in Braintree, MA in July.
gfornaro@comcast.net, 857.233.4779
My entrepreneurial dream and extraordinary
success and accomplishment would not have
been attainable without the opportunity Suffolk
University made available to me. This great university opened the door of success, and without
hesitation I walked through—armed only with
the insatiable desire to learn. Always in the back
of my mind was the belief that if I do the right
thing for myself, my community, and the less
fortunate, and take full advantage of the exceptional opportunity that Suffolk University offered me, the aphorism that I cherished as a
teenager and held dear to my soul would become reality: ‘May the children of my children’s
children never want again.’
www.suffolk.edu/business
/45
�Suffolk University / Sawyer Business School
8 Ashburton Place, Boston, MA 02108-2770
S u f f o l k B u s i n e ss
UPCOMING EVENTS 2010
The Inspired Career
Series presents
The Memorable
Interview with
Trisha Griffin-Carty, BA ‘71
5:30pm, Tuesday, March 2
Suffolk Club at the Downtown
Harvard Club, One Federal
Street, Boston, MA
To RSVP contact 617.573.8456
New Product Innovation
Competition
Award Ceremony
6:00pm, Friday, Mar. 5
Sargent Hall, 120 Tremont St.
Students and alumni compete
for the chance to win one of
four cash prizes for their new
product idea. For more
information and to RSVP visit
www.suffolk.edu/newproduct
12th Annual Griffin
Networking Night
6:30pm, March 25
at the Nine ZeroHotel. Visit
suffolk.camp7.org to register.
This event is only open to
alumni and students of the
Griffin Honors Society.
Institute for Executive
Educations Lifelong
Learning Series presents:
Women Making a
Difference in Marketing
Rebuilding Financial
Integrity:
The Emergence of
Business Ethics in
Institutional Reform.
11:45am – 2:00pm, March 30
Sargent Hall, 120 Tremont St.
Cost: $40
Visit www.suffolk.edu/iee
for more information and
to register.
1:30pm - 6:30pm, April 1.
Sargent Hall, 120 Tremont
Street. Sponsored by the
Sawyer Business School and
TIAA-CREF. Questions?
contact Eliza Parrish at
617.994.4231 or eparrish@
suffolk.edu.
�
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SuΩolk Business
THE MAGAZINE FOR THE ALUMNI & FRIENDS OF THE SAWYER BUSINESS SCHOOL
FALL 2011
LOOK OUT
WORLD
Here Comes
SUFFOLK.
A decade later, the Sawyer Business School
is redefining global business education.
GLOBAL BUSINESS EDUCATION IN BOSTON | www.suffolk.edu/business
�Suffolk Business
Fall 2011
SUFFOLK BUSINESS
THE DEAN’S MESSAGE
William J. O’Neill, Jr., JD ‘79
Dean
Morris McInnes, DBA
Associate Dean/Dean of Academic Affairs
Laurie Levesque, PhD
Associate Dean/Dean of
Undergraduate Programs
Theresa M. Malionek, BSBA ’89, MA ‘94
Director, Marketing & Communications,
Editor-in-Chief, Suffolk Business
Eliza Parrish
Director, Alumni Relations
Jen Woods
Copy Editor
Contributors
Christine Adams, BSBA ‘10
Lori Cullen
Rebecca Dienger
Steve Holt
Kristin Marquet
Sherri Miles
Pat Olsen
Jen Woods
Photography
John Gillooly
Carol Medina
Ilene Perlman
Creative Director/Design
Seth Sirbaugh
Suffolk Business magazine is produced and published
annually by the Suffolk University Sawyer Business
School. The magazine is distributed free of charge to
alumni, students, friends, parents, faculty and staff. The
views expressed in this magazine do not necessarily reflect the opinions of the editors of the official polices of
the Sawyer Business School. We welcome your correspondence.
Please send submissions, questions and comments to:
suffolkbusiness@suffolk.edu. Visit us on the web at www.
suffolk.edu/business/alumni
Preparing Global
Business Leaders
THIS ISSUE OF SUFFOLK BUSINESS focuses on global business at the Sawyer Business School. It
has been 10 years since we established our mission of “Preparing Successful Global Business Leaders,” and we have accomplished much in the global business area since then. We launched two
internationally focused academic programs and a global travel series. We also increased faculty
with international work or research experience. More is outlined in the Cover Story on page 20.
Many Sawyer Business School alumni have become very successful leaders in the industry,
and our first feature article highlights a few of our faculty stars living and working abroad.
Next, we examine the international research of faculty members. Accounting Professors
Ariel Makevich and Lew Shaw received international recognition for their research on adopting a global accounting standard.
In our third feature, Professor Carlos Rufin writes about a major challenge facing global businesses today—achieving a combination of financial and social purpose. Rufin has been researching
the topic for several years. In the article, he focuses on utilities in developing countries.
In our fourth feature, BSBA alumnus John McDonnell, chief operating officer/executive
vice president of Patrón Sprits, teams up with Associate Professor of Marketing Giana Eckhardt
and Attorney David Woronov, partner at Posternak Blankstein & Lund LLP, to provide insight
on navigating corporate brand identity in China.
Finally, we look at the recent research of Professor David Silverstein of the Business Law
and Ethics department who has created a metric that quantifies the rule-of-law in a given
country and analyzes its impact on business.
Best regards,
William J. O’Neill, Jr., Dean
woneill@suffolk.edu
Lifecycle Environmental Impact of 1 issue
Wood Use - 7 tons less
Wastewater - 23,546 gallons less
Net Energy - 16 million BTU’s less
Solid Waste - 1,430 pounds less
Greenhouse Gases - 4,889 lbs CO_2 equiv. less
Environmental impact estimates were made using the Environmental Defense Fund Paper Calculator.
For more information visit http://www.papercalculator.org.
2/ Suffolk Business Magazine FALL 2009
�SUFFOLK BUSINESS
TA B L E O F C O N T E N T S
FALL 2011
COVER STORY: .. .................................................................. 20
Look out World, here comes Suffolk
A decade later, the Sawyer Business School is
redefining global business education. Read how
the Sawyer Business School has transformed
its curriculum to provide a practical, quality
education for today’s business leaders.
BY STEVE HOLT
FEATURE: . . ........................................................................... 27
Suffolk Business Leaders Abroad
International careers are achievable goals that
set in motion a challenging journey of academic
training, job opportunities, and a lifetime of new
experiences. BY SHERRI MILES
FEATURE: ............................................................................. 30
Adopting a Global Accounting Standard:
The Case of Israel
ALUMNI PERSPECTIVE: ................................................... 32
Bringing Power to New Heights: Reaching the
Poor with Private Capital
BY CARLOS RUFIN, ASSOCIATE PROFESSOR OF
STRATEGY AND INTERNATIONAL BUSINESS
FEATURE: ............................................................................. 34
Brand Piracy
In an ocean of imitations, learn how to protect
your product when doing business in China
BY SHERRI MILES
FEATURE: ............................................................................. 38
Law Abiding Business
BY STEVE HOLT
BUSINESS SCHOOL NEWS............................................. 2-15
FACULTY UPDATE.......................................................... 16-19
BY LORI CULLEN
ALUMNI CONNECTIONS ............................................. 40-43
DONOR PROFILE: .............................................................. 45
Alan Dillaby (BSBA
’2010, MSA ’2011) and
Christine Adams
(BSBA ’2010)
www.suffolk.edu/business /1
�SUFFOLK BUSINESS
NEWS & EVENTS
Right: Riverwalk
is the new home of
MBA-North Campus.
Below, Director
Heather Hewitt is
flanked by Professors
Abdelmagid Mazen
and Michael Arthur.
Far Right: Riverwalk
Properties in Lawrence,
Massachusetts
New North Campus
Location for Suffolk MBA
Convenient, Flexible Program Moves to Riverwalk in Lawrence
SUFFOLK UNIVERSITY’S SAWYER BUSINESS SCHOOL
has shifted its MBA program from North Andover to a
new, easily accessible location at Riverwalk Properties
in Lawrence, Massachusetts.
The Suffolk University MBA has long-established
roots in the Merrimack Valley. The new North Campus
offers year-round, full-time and part-time programs in
the evenings and on some Saturdays. Accelerated programs are available for attorneys, CPAs, and previous
business majors pursuing the internationally accredited Suffolk MBA.
The Merrimack Valley is home to more than 16,500
Suffolk University alumni, more than 6,000 of whom
hold degrees from the Sawyer Business School. They
provide a network of professional contacts for Suffolk
University MBA-North Campus students and alumni.
“We are pleased to continue providing business professionals in the Merrimack Valley with a quality, career-focused MBA program in an even more convenient
location at Riverwalk Properties,” said Business School
Dean William J. O’Neill, Jr.
Riverwalk Properties offers a complete business
environment, with 2,000 employees working for 200
companies in a campus-like setting that includes amenities such as restaurants, banks, and fitness centers.
2/ Suffolk Business Magazine FALL 2011
The development occupies revitalized mill buildings
along the Merrimack River and is convenient to Route
495, the commuter rail, and bus service. Suffolk University MBA-North Campus classes will be held in
Northern Essex Community College’s state-of-the-art
classroom facilities, which opened in September.
“The Suffolk University MBA-North
“We are pleased to
Campus is pleased to
continue providing
offer its students a
business professionals
flexible program that
in the Merrimack Valley
fits easily into their
with a quality, careerprofessional lives in a
locale that offers all
focused MBA program in
the amenities of a
an even more convenient
brand-new business
location at Riverwalk
and educational setProperties.”
ting,” said Heather R.
Hewitt, director of the
Suffolk University MBA-North Campus. “We also are
pleased to be part of the revitalization of the riverfront,
a bright spot on the Merrimack Valley business scene.”
More information about the North Campus MBA program may be found
at www.suffolk.edu/mbanorth or by emailing mbanorth@suffolk.edu.
�NEWS & EVENTS
Institute for Public Service –
Remodeled for Today’s Students
WITH A NEW NAME and revamped curricu-
lum, the Institute for Public Service (formerly Public Management) more accurately represents the student body it serves.
The Institute prepares students to become effective leaders in government, health,
and nonprofit organizations. “We emphasize
the development of knowledge and expertise,
enabling students to perform managerial and
administrative work at all levels of government and public service institutions,” said the
Institute’s Chair, Professor Richard Beinecke.
Although the Institute will still offer the
Masters in Public Administration (MPA) degree, the curriculum has been restructured
“to better reflect our students’ needs,” said
Beinecke, who is also a member of the
Healthcare Department.
Suffolk’s MPA program is one of only five
in New England that are accredited by the
NASPAA (National Association of Schools of
Public Affairs and Administration). It has attracted a diverse faculty that combines theory with their practical field experience.
The student body is also varied. Some
students have been working for 20 years,
while others enroll directly from undergraduate programs, are international students, or want to move from business into
the public sector. They have the option of
enrolling full- or part-time and can take
classes in Boston and Cape Cod.
Fewer Degree Requirements
The number of required classes has dropped.
Students enrolling in September 2011 only
need to complete 42 credits (14 courses) instead of 48 (16 courses). They will take eight
required courses and six electives.
A More Flexible Core Curriculum
The redesigned core courses will be broader
and cover common competency areas, which
will help students who change careers. Ethics, integrating sectors, and working
across boundaries will be emphasized in all courses. People in nonprofits often
work with government, and government employees often work with people in
business, and these changes will reflect that.
The Department is also adding an information technology course called Information-based Management. It is one of the four core courses on foundations
in public service, in addition to the three on managing public service organizations,
and a capstone course on strategic organization.
New Career Tracks
The MPA degree will no longer offer formal
“� e will continue to offer
W
concentrations in health policy, human rethe Masters in Public
source management, nonprofit management,
Administration (MPA)
and state and local government. Instead, to
degree, but we are
provide more flexibility, students will select
electives from the wide range of courses ofchanging the curriculum
fered by the Sawyer Business School and the
to better reflect our
University. Students with interests as diverse
students’ needs.”
as international health or museum management can individualize their programs.
“These changes will provide students with the core competencies they need
to work in any public service field. At the same time, the tracks will give students
the flexibility to develop more specialized skills in their area of interest,” said
Beinecke, who was recently promoted to department chair in 2010 and Full Professor in 2011.
The joint degree programs with other University departments will still be offered. These include: JD/MPA, MPA/MS in Mental Health Counseling, MPA/MS
in Criminal Justice, and MPA/MS in Political Science.
As an alternative to a full degree, students may earn the Certificate of Advanced
Study in Public Administration (CASPA), which tailors five MPA electives to meet
their needs. Before applying to Suffolk, students may also take a maximum of two
courses that can count towards the MPA.
The department offers a variety of internship opportunities, mentoring arrangements with Suffolk alumni, and fellowships in Boston and Washington, DC.
In addition, the organization sponsors networking events with alumni and distinguished speakers.
For instance, last October, the department launched the Moakley Breakfast
Series. The event is designed to carry on the late congressman’s legacy of public
service by bringing federal, state, and municipal leaders together to discuss important public policy issues. Congressman Barney Frank opened the series by
discussing the financial crisis of 2008.
For more information, visit www.suffolk.edu/MPA.
www.suffolk.edu/business /3
�SUFFOLK BUSINESS
NEWS & EVENTS
Right: Suffolk healthcare
administration students
with Professor Peter
Rivard and then Staff
Assistant Alicia Vinal
at the Massachusetts
Hospital Association’s
Leadership Forum
in January 2011.
On the Move
Suffolk’s Healthcare Programs thrive with the growing healthcare industry
AS THE DEMAND for healthcare administrators increases,
Suffolk’s Healthcare Programs are expanding and innovating
to stay closely aligned with the industry’s needs.
The Bureau of Labor Statistics predicts that by 2018, the
number of healthcare administration positions will increase
by 16 percent. Consequently, leaders who can handle diverse
challenges, including adapting to healthcare reform, improving quality and controlling costs, and managing continual
innovations, will be essential.
To fulfill this need, Sawyer Business School offers a rigorous curriculum and real-world experience. Students can earn
a Master of Health Administration, a Master of Business Administration/Health, or a Master of Public Administration
with health courses.
Increasing Enrollment
From 2007 to 2011, enrollment in Suffolk’s Healthcare Programs jumped from 59 to 100 students. “Our cutting-edge
programs attract a diverse student body, with full-time and
part-time students from around the world,” noted Operating
Director of Healthcare Programs Richard Gregg.
Faculty with Healthcare Industry Experience
Drawing on their varied industry experience, the Healthcare
Programs faculty offer valuable insight on the challenges in
healthcare administration.
For instance, Lauren Williams is vice president of Patient
Care Services and chief nursing officer at Lawrence and Memorial Hospital in Connecticut. Rick Beinecke held clinical
and management positions in several community mental
health and substance-abuse centers and was a senior planner
at Harvard Community Health Plan. Peter Rivard managed
ambulatory care services and facilities and was an administrator at a teaching hospital division. Rick Gregg was a man4/ Suffolk Business Magazine FALL 2011
agement consultant to healthcare organizations and director/CEO of
the nation’s largest yoga and holistic health center. Liz Turner is a
nurse-attorney who practices healthcare law.
Last fall, the Healthcare Programs added two senior-level healthcare practitioners–Amy MacNulty and Althea Lyons. MacNulty is
president of a healthcare management consulting firm and was a principal for Noblis, a science, technology, and strategy organization. Lyons is vice president of Human Resources and Development at Northeast Hospital Corporation.
This summer, Mona Al-Amin
“� pplicants tell us they joined the faculty. Al-Amin taught at
A
the University of Florida and studies
have not been able to
healthcare delivery forms; organizafind anything like our
tional theory; and geographical variaMentor Program at any
tions in health services, quality, and
other school.”
strategic management.
This fall, the Healthcare Programs
welcomes senior-level healthcare
practitioners Shelagh Joyce, MBA ‘80, and Anne Marie Conway, MHA
‘00. Joyce is chief information officer for the Medical Department at
Massachusetts Institute of Technology. Conway is a nurse and former
executive with Shire Human Genetic Therapies.
The Healthcare Programs also have two Distinguished Guest
Lecturers: Jeanette Clough and Ellen Zane. Clough, MHA ‘96, is
president and CEO of Mount Auburn Hospital. Zane recently concluded her tenure as president and CEO of Tufts Medical Center and
the Floating Hospital for Children this fall, but is continuing as vice
chairman of the Board of Trustees. She is also an assistant professor
in the Department of Medicine, Division of Clinical Care Research
at Tufts University School of Medicine.
The faculty is committed to educating and inspiring students to
be effective change leaders in an evolving healthcare industry. “I can’t
think of people who are more qualified to teach healthcare administration than our faculty,” Gregg said.
�NEWS & EVENTS
Hands-on Experience and Mentorship
Two of the Healthcare Programs’ most important initiatives
are the mentor and internship programs.
The Mentor Program matches new students with experienced healthcare professionals, most of whom are MHA
alumni. Since 2007, the number of matched students and
mentors has increased from 14 to 24.
This program is appealing because students can integrate
academic theory and professional practice. “Applicants tell
us they have not been able to find anything like our Mentor
Program at any other school,” Gregg said.
Suffolk also coordinates internships, which are required
for students who have no experience in the US healthcare
system. Students and recent graduates can also participate.
“Once an individual becomes a Suffolk student, he or she
becomes a life-long member of our Suffolk Healthcare community, and we help in any way possible. During the past year,
in addition to placing many students in internships, we helped
two graduates secure internships; one at Massachusetts General Hospital and the other at Tufts Medical Center,” said Gregg.
John Schwartz, a recent MHA graduate, is an IT audit
manager at Partners Healthcare System. Suffolk prepared
him to advance within his organization.
“I made a mid-life career change into the healthcare industry, and Suffolk’s MHA Program got me up to speed on the industry’s practices and challenges very quickly. By my second
year, I was better able to understand the industry dynamics,
which in turn allowed me to start contributing to the healthcare
community and its patient population,” Schwartz said.
Accessible Healthcare Experts and Events
The Healthcare Programs sponsor renowned guest speakers,
such as former Senior Vice President of Blue Cross Blue
Shield of Massachusetts Vin Sahney and then President and
CEO of Beth Israel Deaconess Medical Center Paul Levy.
Last year, a panel discussion on e-health innovation featured executives from Partners Healthcare, Beth Israel Deaconess Medical Center, and Harvard Pilgrim Health Care.
This year, Suffolk members of the Institute for Healthcare
Improvement (IHI) and the American College of Healthcare
Executives (ACHE) hosted a panel discussion on patient
safety and quality that included executives from IHI and
Massachusetts General Hospital.
Many Suffolk students attend healthcare conferences off
campus, including the IHI’s Annual National Forum, the
Massachusetts Hospital Association’s Mid-Winter Leadership Forum (for which the Healthcare Programs are co-sponsors), and the ACHE Congress on Healthcare Leadership.
Some students who attended the Congress received financial
support from the ACHE of Massachusetts.
The Healthcare Programs are constantly evolving to meet
the needs of a dynamic industry. As Rick Gregg says, “Suffolk
Healthcare is on the move!”
Above: Stephen Gaudet; Professors James Cataldo, Gail Sergenian, and
Thomas Whalen; Erjola Hoxha; and Katrina Flynn.
FEI Honors Students
Three students awarded for achievements
THE BOSTON CHAPTER of Financial Executives International hon-
ored three Suffolk business students at an awards dinner attended
by students and faculty from Boston-area colleges and universities.
FEI, a worldwide association of high-level executives, named
Katrina Flynn the Outstanding Graduating Senior in honor of her
academic excellence and service to the Accounting Department
at the University’s Sawyer Business School.
Joining Flynn in receiving
honors were juniors Stephen
“� watched our students
I
Gaudet and Erjola Hoxha, both
network with the execu- of whom received scholarships.
tives at the dinner and
They were judged on the basis
realized once more that of academic achievement, community service, and a personal
even in a select group,
our students stand out.” statement.
"We in the Accounting Department are very proud of all three
students for what they’ve accomplished,” said Associate Professor
Gail Sergenian. “Many members of the scholarship committee approached me to praise the qualifications of the Suffolk nominees.
“I watched our students network with the executives at the
dinner and realized once more that even in a select group, our
students stand out,” said Sergenian.
FEI is the premier association for CFOs and other senior
finance executives. The organization provides networking, advocacy, and continuing professional education on key issues for
high-level executives in financial management and reporting.
The Boston Chapter of the FEI is the largest in the international association.
www.suffolk.edu/business /5
�SUFFOLK BUSINESS
NEWS & EVENTS
Sawyer Business
School Associate
Dean/Dean of
Academic Affairs
Morris McInnes
High Honors
Morris McInnes Receives Lifetime Achievement Award
THE BOSTON BUSINESS JOURNAL honored Sawyer Busi-
ness School Associate Dean/Dean of Academic Affairs
Morris McInnes with the Gorham Brigham, Jr., Lifetime
Achievement Award at its annual Chief Financial Officer
(CFO) Awards Luncheon in July.
The award was named after the inaugural recipient
F. Gorham Brigham, Jr., a prominent community activist for businesses and charitable organizations. Each
year, it is given to a distinguished CFO who has made
a difference in Boston.
McInnes is a professor of Accounting at Suffolk University who is passionate about the finance industry. “I’ll
admit I did fall in love with accounting,” McInnes told the
Boston Business Journal, adding, “Everyone thinks it’s dull
and mundane, but it’s really the lifeblood of a society.”
Accounting is about more than just debits and credits. It
has real-life implications that affect commercial, labor,
and financial markets, he said.
McInnes earned his MBA and PhD from Harvard
Business School and specializes in the design of budgetary
control systems, linking strategy and operations, corporate financial management, and international financial
analysis and control.
Before joining Suffolk, McInnes taught at MIT’s Sloan
School of Management, Harvard Business School, and the
Manchester Business School in the United Kingdom,
where he was director of the PhD program.
In the classroom, McInnes draws on his industry experience, offering a global perspective and real-world cases. He
grew up in Scotland and served as a finance executive and
board member for several international organizations. He
was the CFO of a London Stock Exchange company and has
6/ Suffolk Business Magazine FALL 2011
helped buy and sell companies and raise capital in London, New York,
and the Middle East. He also ran a financial services business that generated $6 million in annual earnings.
“Morris is an extraordinary teacher, due to his research, intellectual rigor, and corporate experience. His corporate experience has
immersed him in the finer points of international business. He is an
asset to the Business School and its students,” said Sawyer Business
School Dean William J. O’Neill, Jr.
As a dedicated professor and mentor, McInnes has contributed to
the success of Suffolk’s Accounting program. “Suffolk is proud to have
the highest CPA [Certified Public
Accountant] pass rate in the state
“� n the classroom, McInnes
I
of Massachusetts. Today’s best
draws on his industry
practices in accounting are a key
experience, offering a
component to the success of a
company,” McInnes said.
global perspective and
He is also the former presireal-world cases.”
dent of the Boston chapter of Financial Executives International,
a professional association for CFOs and other senior finance executives. He remains active in the organization.
McInnes has been published in several academic and professional journals, including Accounting, Organizations and Society,
The Accounting Review, Management Science, Strategic Management Journal, Journal of International Business Studies, Certified
Accountant, Journal of Management Studies, and Accounting and
the Public Interest. He has lectured and consulted on corporate
financial strategy and control in the United States, Argentina, Bahrain, China, Canada, India, Singapore, Spain, the United Kingdom,
and several other countries
McInnes plans to step down from his academic dean role at the
end of the year but will continue to teach full time.
�NEWS & EVENTS
Award Celebrates Innovation
and Collaboration
Accelerated Cure honored for fostering innovation and collaboration
SUFFOLK’S CENTER FOR INNOVATION AND CHANGE
LEADERSHIP (CICL) honored the Accelerated Cure Proj-
ect at their November 7 annual Global Leadership in Innovation and Collaboration Award and recognition day
activities at the Sawyer Business School.
Each year, the award is given to an organization that
fosters and inspires innovation and collaboration. “Our
theme for this year’s award was ‘innovation and collaboration that saves lives,’ and that is what Accelerated Cure
is all about,” said Robert Defillippi, co-director of the
CICL and Sawyer Business School Professor of Strategy
and International Business.
Accelerated Cure Project encourages collaboration between research organizations and clinicians to learn more
about multiple sclerosis (MS). They collect and distribute
blood samples to scientists who are studying the disease. In
return, the researchers share their findings, which are compiled into a database known as the Cure Map.
“What stood out to us was how Accelerated Cure was
mobilizing a global network of medical researchers to
speed up the process of research underway to find effective therapies for multiple sclerosis,” Defillippi said.
Accelerated Cure Project and the CICL share a similar
goal, which is to “facilitate collaboration and information
exchange that will lead to new insights,” said Colette Dumas,
co-director of the CICL and Professor of Organizational Behavior and Management and Entrepreneurship.
Robert McBurney, CEO of Accelerated Cure Project, accepted the award on behalf of the organization. As part of
the award ceremony, McBurney discussed the organization’s
vision, collaborative practices, and effective information exchange. Participants learned how and why “formerly competitive or secretive organizations not accustomed to sharing
their hard-won data learn to make themselves and their data
accessible to other organizations to foster beneficial innovative practices,” Dumas said.
Alex Slawsby, a manager at the consulting firm Innosight,
moderated the discussion. Slawsby understands that innovation plays a vital role in solving business problems and de-
Robert McBurney, CEO of
Accelerated Cure Project
veloping business strategies. At Innosight, he helps organizations improve their innovation-driven growth.
Dumas also interviewed McBurney at the Suffolk University television studio about the importance of innovation in business. Their discussion will be posted on the
Sawyer Business School’s YouTube page.
The award is just one of several CICL initiatives to
integrate best practices of innovation and collaboration
within the research, teaching, and service missions of
CICL and Suffolk University’s Sawyer Business School.
www.suffolk.edu/business /7
�SUFFOLK BUSINESS
NEWS & EVENTS
Suffolk Alumna’s Entrepreneurial
Spirit Rooted in Sustainability
Julia Frost helped turn innovative idea into flourishing business
JUST TWO YEARS after graduating from Sawyer Business
(White Loft Studio photo) From left to right: Jennifer Frost, lead creative;
Lindsey Wishart, head chef; and Julia Frost (BSBA ‘07), business director
of CHIVE — Sustainable Event Design and Catering
8/ Suffolk Business Magazine FALL 2011
School, Julia Frost was ready to take on a major entrepreneurial endeavor. Julia, along with her sister Jennifer
Frost and friend Lindsey Wishart, transformed an innovative idea into a thriving business called CHIVE Sustainable Event Design & Catering.
Before launching CHIVE, Julia gained valuable experience at Sawyer Business School. As president of Suffolk’s
Women in Business Club, she helped increase membership
and met with local business leaders to plan events and encourage community entrepreneurship.
After earning her BS in Business Administration in
2007, Julia accepted a seminar manager position at the
Global Learning Company. During her time there, Julia
coordinated an event to promote global business at Suffolk University. She booked Jack Keating, vice president
of The Timberland Company, as the keynote speaker.
Julia knew the event would draw a large crowd, and
she wanted to make it memorable. Knowing that Timberland’s ethic was rooted in sustainability, Julia called on
her sister for help. Jennifer studied interior design in college and also shared Timberland’s passion for the environment. Jennifer’s homemade food and handmade decor
had a lasting impression on guests.
Shortly after the Suffolk event, Julia and Jennifer
received catering and event planning requests from the
Mayor’s Office of Environmental and Energy Services,
the Harvard Graduate School of Design, and Allendale
Farm in Brookline.
�NEWS & EVENTS
“� e really love our jobs, and it’s because it has afforded us
W
such variety in our lives. Meeting new people, learning about
other sustainable businesses; it continues our education
beyond the classroom.”
It was after the fundraising event for Allendale Farm,
the first party that Lindsey helped with, that the business
came to life. “We realized that as a team, now was the time
to take advantage of the opportunities appearing before
us. We just went for it,” Julia said. “We never started the
business with a plan. It just grew organically.”
Julia, unlike her business partners, was not always
focused on food and sustainability. Jennifer and Lindsey, while students at Endicott College, had daydreamed about participating in a supportive and localbased food community in the North Shore.
With Julia’s business background and event planning
experience, she helped their idea become reality. Together, they created a business that brought local, delicious
food to a broad clientele and spread their values and practices to the masses, all while making a profit.
This was Julia’s dream come true. While at Suffolk, she
was most affected by her Social Entrepreneurship classes
because she respected the idea that businesses could operate
for profit, while still acting responsibly in all other areas.
They just needed a name. They chose CHIVE because, while brainstorming on a porch, they saw a chive
plant growing in the snow, with no support. They realized that the chive was a metaphor for their company:
the purple blossom is the design element; the green
stem is the unique, seasonal menus; and the roots
ground them with sustainable practices. Like the chive
plant, their business also rose out of nothingness—no
capital, no plan, no backers—it was just three women
taking an adventurous risk.
All of the products used at CHIVE contain minimalto-no packaging and are compostable, recyclable, or
reusable. As a zero-waste company, sourcing products
with little-to-no footprint is mandatory. “We’ve always
been committed to sustainability in that we source lo-
cally,” Julia said, referring to their dedication to local
farms, artisans, and fellow small businesses.
When they serve the food, they also make a point to
let guests know where the food came from, who they
partnered with, and how to compost and recycle to reduce trash. “Knowing who and where our food is coming from is of utmost importance to us, and that’s why
we share it with them,” Julia said.
In the beginning, CHIVE primarily hosted events for
higher education institutions, nonprofits, and other sustainable businesses. Over the past three years, the business
has steadily expanded, capitalizing on the public’s growing interest in environmental conservation. CHIVE now
hosts many more private events, ranging from intimate
dinner parties to large weddings and conferences.
Julia considers CHIVE’s steady growth an advantage
because they can ensure that the company never compromises its core values or cuts corners to meet the demand.
Their success shows that being socially responsible can
be profitable in a relatively short amount of time.
CHIVE is unique in that each partner has a different
area of expertise, while still sharing the same values. “The
beauty of having the three partners is that we all bring
something different to the table,” Julia said. With Jennifer’s interior design background, Lindsey’s food experience, and Julia’s business degree, the three have found
harmony in their talents and shared commitment to sustainability. “Each of us brings a very different perspective
and different skills,” Julia added.
“We really love our jobs, and it’s because it has afforded
us such variety in our lives. Meeting new people, learning
about other sustainable businesses; it continues our education beyond the classroom,” Frost said.
For more information, visit www.CHIVEevents.com.
www.suffolk.edu/business /9
�SUFFOLK BUSINESS
NEWS & EVENTS
Entrepreneurship Program Combines
Knowledge, Experience, and Mentorship
Students apply theory to real-world situations
THE SAWYER BUSINESS SCHOOL’S Entrepre-
neurship Program bridges the gap between
classroom and boardroom. The curriculum
focuses on the foundations of business and
real-world experiences, including how to
build a company.
Undergraduate students can earn a major or
minor in Entrepreneurship, and MBA students
can earn an Entrepreneurship concentration.
Students in the Entrepreneurship Program
experience the challenges of entrepreneurship
before actually starting a company. “Increasingly in the US, as well as in the emerging economies of India and China, the push to take action and create new businesses is the dominant
engine of economic growth. We have to help
our students understand that they are not only
capable of–but responsible for–building their
own economic success,” said Suzyn Ornstein,
co-founder of the program.
Students also develop the skills to succeed
in the corporate world. The Business School
promotes collaboration among students,
alumni, and faculty to devise solutions to
common business pitfalls, and fosters an entrepreneurial spirit in startups and existing
organizations. Exposure to real-world entrepreneurs provides students with an opportunity to find inspiration in their successes and
to learn from their mistakes.
Program’s Growth
With flexible course schedules, the Entrepreneurship Program has seen substantial growth
in the number of graduate students returning
to study entrepreneurship to start their own
companies, become entrepreneurial thinkers in
existing organizations, or take over an existing
family business. The undergraduate program
has also seen dramatic growth in majors and
minors, as it was nationally ranked within its
first five years of existence.
With the recent surge in unemployment,
the Sawyer Business School faculty recognized an opportunity to leverage its Entrepreneurship Program to help motivated indi10/ Suffolk Business Magazine FALL 2011
viduals free themselves from the shackles of a depressed labor market. Faculty
members work to ensure that students are proactive about their futures and not
waiting for opportunities to fall into their laps. As the Director of Entrepreneurship Programs George Moker noted, “It is very rare in life that you find yourself
in the right place at the right time, and shame on us if we don’t help a student seize
his or her moment.”
Experienced Faculty, Committed Mentors
Entrepreneurship faculty members are successful entrepreneurs and mentors. For
example, Moker is a CPA who manages a successful public accounting firm in Beverly, Massachusetts, that focuses on government-funded startups. Likewise, Ornstein
earned a PhD in business administration and has founded two startup companies.
The Entrepreneurship Resource Center
The Entrepreneurship Resource Center aims to inspire entrepreneurial thinking
in all undergraduate and graduate students and alumni. Located on the fourth
floor of the Sawyer Building, the Center provides a place for students to network
with peers, alumni, and faculty. For students interested in developing their own
companies, the Center also offers labs, workshops, and business plan competitions.
Networking
Connections are important. Through a variety of initiatives, the Center brings
people, new ideas, and resources together. With workspace available, students
can meet and work with other like-minded individuals and even hold board meetings for their startup companies. Networks developed in the classroom also lead
to hiring opportunities for students.
Business Plan Competition
The Sawyer Business School promotes the entrepreneurial spirit of its students by
providing them with the opportunity to design a business plan, implement their ideas,
and acquire funding. The School’s New Product Innovation Competition encourages
innovative thinking and develops business acumen amongst students. The winner
receives $50,000 in startup capital and in-kind services.
Product Launches
Many students and alumni have launched successful ventures, including:
• � andy.com: Sells over 6,000 types of candy items from over 500 manufacturers.
C
• � oupMe.com: Offers Boston shoppers exclusive discounts for products and services.
C
• � umoSkinny.com: Provides articles specifically for college students.
S
• � deologie.com: Organic clothing line that donates two percent of its t-shirt revI
enue to the Acumen Fund.
• � ardStar Inc.: Startup revolutionizing the membership and reward card system
C
through the use of smartphones, with more than one million downloaded apps.
• � eekaboo Mobile: Uses smartphone geo-location technology for the delivery of
P
coupons, discounts, and promotions.
�NEWS & EVENTS
Chef Doggity and his three canine friends create quick, healthy
recipes on the children’s television show “Noodle and Doodle.”
Career Paths
The Entrepreneurship Program emphasizes developing each student’s
business initiative as a springboard to
success in his or her chosen career
path. All business professionals face
challenges during their careers,
whether as consultants, entrepreneurs, investors, or executives. Students learn how to overcome these
obstacles and prepare themselves to
achieve their career goals.
Startups
A new idea is not enough; a fresh
concept at the heart of any startup
company must also have a strong
business model to thrive. Andy Miller is an Entrepreneur Studies program alumnus and founder of Mycardstar.com, a multi-million dollar
business that consolidates memberships and rewards on smartphones.
He lauds his education at Suffolk,
stating that the fusion of academics
with business principles taught by
successful entrepreneurs, prepared
him to build his startup company. An
active alumnus, Miller mentors students interested in forming startups.
Corporations
Students with entrepreneurship
backgrounds may also choose to enter the corporate sector. In particular, newly acquired businesses–
where entrepreneurship already
exists–often seek out strategic thinkers and hard-working employees
with strong leadership skills.
Social Entrepreneurship
Social entrepreneurship work can
pose challenges for even the brightest managers because such organizations often have limited financial
resources. Many students begin their
careers in social entrepreneurship
and later work as consultants, venture capitalists, or board members in
nonprofit companies.
For more information, visit www.suffolk.edu/
entrepreneurship, or contact Program Director
George Moker at gmoker@Suffolk.edu.
Suffolk Professor’s Kids Show
Has Recipe for Success
JOHN MCCOY, a Suffolk MPA and JD alumnus,
has a multifaceted career. He is an instructor
of Business Law and Ethics and director of
internships at the Sawyer Business School. He
also runs a private law practice in Hingham,
Massachusetts.
Five years ago, McCoy expanded his mosaic
career even further and began developing a preschool television program after receiving the
inspiration from his then five-year-old son Jack.
“I took the time to listen to my son, and he
told me about Doggity, a cooking dog. I
thought, ‘there are no fun cooking shows for
kids, and kids would love this idea.’ I was the
first to pitch this idea, and now it’s pretty
commonplace,” McCoy said.
Today, he is the creator, writer, and executive producer of Doggity’s, a two-minute segment on the children’s show “Noodle and
Doodle,” which recently won the Parent’s
Choice Gold Award.
Doggity’s is an animated cooking show for
kids. Chef Doggity and his three canine friends
create quick, healthy recipes with fun names
like “monkey freeze pops” (frozen banana
treats) and “spinning spinach salad tutu.”
KidsHealth provides oversight to ensure
that the foods are nutritional and safe for kids
to make at home. McCoy’s original creation,
Doggity’s Diner, was endorsed by US Surgeon
General Dr. Richard Carmona because it addressed the growing childhood obesity epidemic. McCoy hopes that teaching kids about nutritious foods at an early age will encourage them
to have healthier lifestyles in the long run.
According to McCoy, “the network provides great oversight with educational consultants, and of course, standards and practices, making sure that each episode we create
is educational, age appropriate, and in no way
encourages negative or unsafe behavior.”
McCoy, who studied film at the University of Miami, developed Doggity’s in collaboration with Klasky-Csupo, a Hollywoodbased multimedia entertainment production
company responsible for several famous programs, including “Rugrats,” “Real Monsters,”
and “The Simpsons.”
McCoy worked with an Emmy Awardwinning team on season one, including “Beavis and Butthead” Executive Producer John
Andrews, “Curious George” Producer Patty
Jausoro, “Rugrats” Designer Max Miceli, “Invader Zim” Writer Eric Trueheart, “Wonder
Pets” Composer J. Walter Hawkes, Animator
Sean Nadeau, and Culinary Developer Barbara Kirshner.
McCoy is currently executive producing
season two, working with BixPix Animation, and co-writing half of the episodes
with Dara Monahan, who took over for
Trueheart in the second-half of season one.
The original cast and Culinary Developer
Kirshner will also be a part of season two,
with J. Walter Hawkes’ music still providing the background.
“Noodle and Doodle” featuring Doggity’s
airs on Saturdays and Sundays at 9:20am and
11:40am on PBS Sprout. For more information, visit www.sproutonline.com.
www.suffolk.edu/business /11
�SUFFOLK BUSINESS
NEWS & EVENTS
Just the Facts
Students at Sawyer Business School gain global insight in small, diverse classes
ENROLLMENT TRENDS FALL 2010
COUNTRIES SENDING HIGHEST AMOUNT OF STUDENTS
Undergraduate
2219
China
137
Graduate
1186
Saudi Arabia
63
India
57
UNDERGRADUATE MAJOR BREAKDOWN
Accounting
305
United Arab Emirates
42
Entrepreneurship
185
Venezuela
38
Finance
280
HIGHEST OUT-OF-STATE STUDENTS
Global Business
295
Connecticut
350
Information Systems
56
New Hampshire
324
Management
392
New York
177
Marketing
345
Rhode Island
155
Total States
42
GRADUATE MAJOR BREAKDOWN
Graduate Diploma in Accounting
59
NEW FRESHMAN PROFILE 2010
Master of Science in Accounting
120
Female
56.3%
Executive MBA
34
Male
43.7%
Global MBA
39
International
10.4%
MBA
352
RESIDENCE
Master of Science in Finance
42
% from Massachusetts
55%
Master of Public Administration
104
% from out of state
32.3%
Master of Healthcare Administration
73
FINANCIAL AID
Master of Science in Taxation
51
% receiving financial aid
79.3%
Total awarded
$30,343,445
PERCENTAGE OF INTERNATIONAL STUDENTS
Undergraduate
20.8%
Average package
$29,092
Graduate
18.5%
% receiving financial aid
73.2%
12/ Suffolk Business Magazine FALL 2011
�NEWS & EVENTS
Geoffrey West, a theoretical physicist and former
president of the Santa Fe Institute.
Greta Meszoely, director of the Center for Business
Complexity & Global Leadership and associate
professor at the Sawyer Business School.
Kathleen Engel, associate dean for Intellectual Life
and a professor of Law at Suffolk University.
Business Complexity
and Global Leader Conference
SUFFOLK UNIVERSITY’S Center for Business Complexity
and Global Leadership hosted a three-day symposium to
discuss the unique challenges and advantages of today’s
complex business world.
Businesses are rapidly evolving into complex networks,
where social, economic, and technological systems are interconnected. As their infrastructure expands, organizations change on fundamental levels, and it becomes imperative for business leaders to apply innovative strategies
and decision-making processes.
“Traditional tools and methodologies are no longer adequate
to address today’s business challenges. A new framework of
thinking and tools and methodologies that incorporate this perspective are necessary,” said Greta Meszoely, director of the
Center for Business Complexity & Global Leadership and associate professor at the Sawyer Business School.
The Conference highlighted some of these new tools, which
provide insight into how multiple systems interact. Understanding complexity enables business leaders make more-informed
decisions that can help them improve returns on investments,
optimize efficiency, respond to unexpected changes, test innovations, mitigate risks, and predict cascading effects.
About 150 people attended the second annual “Business Complexity
and Global Leader Conference” on October 17-19 at Suffolk University.
The conference featured many presenters, including Alessandro
Vespignani, professor of informatics and computing at Indiana
University; Geoffrey West, a theoretical physicist and former president of the Santa Fe Institute; Kathleen C. Engel, associate dean
for Intellectual Life and professor of law at Suffolk University; Ren
Y. Cheng, a senior research advisor for Fidelity Management &
Research Company (FMRCo); Eric Bonabeau, the founder of Icosystem; and David Lazer, a member of the College of Computer and
Information Science and the Department of Political Science at
Northeastern University.
Last year’s conference was a huge success, attracting more than
100 attendees. The event’s popularity increased awareness about the
Center for Business Complexity and Global Leadership and its mission
to promote discussions among multidisciplinary thought leaders. “The
energy and momentum that emerged from our campus during the
proceedings not only continued to grow, but also brought a new interest in our work at Suffolk and the expansion of our current activities,”
said Meszoely, who presented at the conference this fall.
For more information, visit www.businesscomplexity.com.
www.suffolk.edu/business /13
�SUFFOLK BUSINESS
NEWS & EVENTS
Experts Explore
Social Media
Business Strategies
Emerging technology offers innovative
marketing opportunities
“IS SOCIAL MEDIA A FAD? Or the big-
gest shift since the Industrial Revolution?” That’s the question Erik Qualman posed in “Social Media
Revolution 2,” the YouTube video that
welcomed guests to Suffolk University’s sold-out social media conference earlier this year.
Qualman, author of Amazon.com
best-seller Socialnomics, and global
vice president of digital marketing at
EF Education, was the academic keynote speaker at “Bridging the Gap: A
Mashup of Academic Frameworks &
Business Applications Conference.”
Social media, he said, is rapidly transforming business and marketing
strategies. “We don’t have a choice on
whether we do social media. The
question is how we do it,” Qualman’s
video pointed out.
Located in the heart of the city,
Suffolk University was the ideal location for the conference. “Boston
has become the hub of the inbound
marketing movement,” said Mike
Volpe, vice president of Inbound
Marketing at HubSpot, and industry
keynote speaker.
The conference brought together business leaders, marketers, and
academic experts, such as John
Deighton, Harvard University Professor of Business Administration;
Dan Zarrella, an award-winning vi14/ Suffolk Business Magazine FALL 2011
ral marketing scientist; and Julia
Roy, a social strategist dubbed the
“Twitter poster girl” by Forbes Magazine. Panel discussions focused on
pertinent topics, including the return on investment of social media,
emerging Facebook strategies, and
search engine optimization.
For instance, technology journalist and social media consultant
Paul Gillin discussed marketers’
tendency to use the “push strategy”
in social media. “They try to sell
their product too aggressively, and
the audience ends up tuning them
out entirely,” he said. Instead, Gillin
recommends that businesses follow
a 7:2:1 ratio. “For every 10 posts, 7
should be helpful advice or interesting facts, 2 should be about what the
company is doing, and only 1 should
be an advertisement.”
Michelle McCormack, Owner of
LoveTheCool, offered advice to social
media novices. Some of the biggest
misconceptions about social media,
she said, are that it’s easy and free. “In
reality, it is simple, but it’s not easy.
Like offline, online relationships take
work and commitment,” McCormack
said, adding, “unless your time has no
value, it is not free.”
If a company can only use one
platform, McCormack recommends
Facebook, calling it “the most important social media network today.” She
also advised business professionals to
set up Facebook profiles and participate on the site regularly. “Monitor
successful Facebook pages and see
how they are engaging. Copy them,”
McCormack said.
Suffolk Students are Passionate
about Social Media
“Bridging the Gap” came together
thanks to three young Suffolk MBA
students with an unmistakable passion for social media. Pam Sahota
(@Pamsahota), Sean Zinsmeister
(@SZinsmeister), and Paul Schmidt
(@Drumming) grew up during the
Erik Qualman explores how social media is
changing the businesses landscape in his
Amazon.com best-selling book Socialnomics.
�NEWS & EVENTS
evolution of social media and are interested in how new
media affects marketing.
“Things are changing at such a fast pace in the business world; it was important to look beyond the degree,”
Zinsmeister said. “People need to be constantly looking
for how they can add value to their MBA and educating
themselves on an ever-changing world around us. [Bridging the Gap] goes beyond the shiny new tools to how we
can use these new communication channels to create
more efficient, transparent, and higher-functioning business models,” he said.
The students worked closely with Associate Professor
of Marketing Meera Venkatraman to make the conference
a reality. Venkatraman was the driving force behind the
development of The Business of Social Media, a new Marketing course that debuted last fall. Sahota, Zinsmeister,
and Schmidt were among the first to enroll. “It is very
current and fresh because it has to have new material in
order to stay on top of the subject matter. I loved every
minute and encourage others to partake,” Sahota said.
Offered to both undergraduate and graduate students,
The Business of Social Media examines the transformation
of marketing practices with the advent of social media. The
class “allows students to share with each other and learn
from one another by writing collaborative wikis, blogging,
and receiving peer-to-peer feedback,” Venkatraman said.
“The students’ role with social media forces them to take a
more active approach to learning,” she added.
Catherine McCabe, the Department of Marketing
Chair calls the course “an integral part of the Department
of Marketing’s continuous focus on providing our undergraduate and graduate students with an innovative, timely, and rigorous curriculum.” The course is motivating and
engaging. “The success of the Social Media Conference is
a wonderful example of how cooperative and collaborative learning can enhance students’ educational experiences,” McCabe said.
Sahota, Zinsmeister, and Schmidt have recently graduated and accepted jobs that involve social media. Sahota
is the Marketing Communications & Social Media Manager for Intronis, a software company that does cloud
backup and recovery. Zinsmeister works closely with the
CEO of the startup company Rentcycle.com to structure
their marketing strategy. Schmidt is involved with artist
relations and marketing at SABIAN Cymbals Inc., a musical instrument company. He uses social media to increase
brand exposure and interact with customers.
Get Social!
Join Sawyer Business School’s
Global Network of Students,
Alumni, Faculty, and Staff
Connect with the Suffolk community and receive
live updates on industry news, upcoming events,
job openings, internship opportunities, and more
FIND US ON FACEBOOK
www.facebook.com/SuffolkBusiness
SUBCRIBE TO OUR YOUTUBE CHANNEL
www.youtube.com/suffolkbusiness
VISIT US ON FLICKR
www.flickr.com/groups/suffolkbusiness
FOLLOW US ON TWITTER
www.twitter.com/SUBizSchool
JOIN OUR LINKEDIN GROUP
http://linkd.in/SuffolkBusiness
www.suffolk.edu/business /15
�SUFFOLK BUSINESS
F A C U LT Y U P D A T E
Cristian Chelariu
Tammy MacLean
Brigitte Muehlmann
Miriam Weissman
Jane Zhu
Publications
BOOKS // Professor Carlos Rufin, and co-author have published
Private Utilities and Poverty Alleviation: Market Initiatives at the Base
of the Pyramid (pp. 250). Cheltenham: Edward Elgar.
Professor Miriam Weismann published Parallel Proceedings: Navigat-
ing Multiple Case Litigation. First Chair Press.
CONFERENCE PROCEEDING // Professors Nizamettin Aydin, and
Jafar Mana, published Interfirm Power Structures and Controls: The
Moderating Effect of Credibility and Benevolence. International Academy of Business and Public Administration Disciplines.
Professor Cristian Chelariu and others published National Culture
and National Diffusion Rates of Mobile Telephony, in the conference
proceedings for the World Marketing Congress, Oslo.
PUBLICATIONS // Professors Michael Behnam, and Tammy
MacLean published, Where is the Accountability in International Ac-
countability Standards? A Decoupling Perspective, in Business Ethics
Quarterly, 21(1), 45-72.
Professor Michael Arthur and co-author, published, Interdisciplinary Ap-
proaches to Contemporary Career Studies, in Human Relations, 64(1), 3-17.
Professors Robert Defillippi and Mark Lehrer’s paper entitled, Econ-
Section of the AAA. http://www.bus.lsu.edu/accounting/faculty/
lcrumbley/jfia/Articles/v3n1.htm
Professor Brigitte Muehlmann has published, “The Travels of a T-
shirt in the World of Taxation: Teaching Multi-Jurisdictional Taxation,” in Issues in Accounting Education, American Accounting Association, 26(1), 67 - 87. aaahq.org/pubs/issues.htm
Professor Brend Bond and others have published a report on “Crime
In New Orleans: Analyzing Crime Trends and New Orleans’ Responses
to Crime” (pp. 47). Washington, DC: Bureau of Justice Assistance, US
Department of Justice. http://www.nola.gov/GOVERNMENT/NOPD/
BJA-Crime-in-New-Orleans-Report-March-2011/
Professor Giana Eckhardt, and co-authors have published, “Values.
vs. value” in Strategy and Business, 62(Spring). Eckhardt and co-author
have also published “Global Yoga: Reappropriation in the South Asian
consumptionscape,” to appear in Marketing Theory.
Professor Jane Zhu’s article, “Integrating Marketing and Information
Services Function: A Complementarity and Competence Perspective,”
has been accepted for Journal of The Academy Of Marketing Science.
Professor Jim Angelini and Jim Peterson’s article, “Domestic Part-
omies of Scope Through Multi-unit Skill Systems: The organisation
of large design firms, will appear in British Journal of Management.
ner Employee Benefits for Same-Sex and Opposite-Sex Partners in
the Era of Same-Sex Marriage: The Massachusetts Experience,” will
appear in Business Law Review, 44(Spring 2011). http://narbla.org/.
Professors Robert DeFillippi, and Laurie Levesque’s paper, Innova-
Professor Ariel Markelevich, has published “RFID and EPC Tech-
Professor Brigitte Muehlmann, and others have published, “Detect-
Professor Susan Atherton’s paper, “Shift in the Balance of Power: Boards’
tion Integration and Crossing Disciplinary Borders in Curriculum
Assessment and Program Development, has been accepted for publication in the Journal of Higher Education Theory and Practice, 11(1), 8.
nabusinesspress.com/jhetpopen.html
ing Fraud in the Organization: An Internal Audit Perspective,” in the
Journal of Forensic and Investigative Accounting, the Journal of the FIA
16/ Suffolk Business Magazine FALL 2011
nologies Enable a New Era of Inventory Management, in Strategic
Finance. Professors Markelevich and Lew Shaw have published,
“Conversion from National to International Financial Reporting Standards: The Case of Israel,” in CPA Journal.
Executive Compensation Decisions After Disney,” will appear in Business
Law Review/North Atlantic Regional Business Law Association.
�F A C U LT Y U P D A T E
New Faculty Appointments
AMY BLITZ
VISITING ASSOCIATE PROFESSOR
Amy Blitz joins Suffolk as a visiting associate
professor of Management & Entrepreneurship.
Blitz earned a PhD from Massachusetts
Institute of Technology (MIT) and has more
than 20 years of experience in academia and
the business industry. She has worked for
various organizations, including IBM, Ernst
& Young, and Harvard Business School. Her
areas of expertise include entrepreneurship,
innovation, and strategy.
Blitz is currently a partner at Innovation
Collaborative, where she researches, writes,
and advises companies on innovation and
strategy topics. Her work has been featured
in Harvard Business Review, the Wall Street
Journal, MSNBC, PBS, and other leading
media outlets worldwide.
ARON DARMODY
VISITING ASSISTANT PROFESSOR
Aron Darmody joins Suffolk University as a
visiting assistant professor in the Marketing
Department. Darmody is earning his PhD in
Marketing at the Schulich School of Business,
York University. His areas of expertise include
retail, cultural studies of marketing practice,
identity, consumer creativity, and virtual consumption. Darmody will be teaching
Marketing Tools and Analysis at the undergraduate level.
GRETA MESZOELY, PHD
ASSOCIATE PROFESSOR
Greta Meszoely joins Suffolk University as an
associate professor in the Strategy and
International Business Department at the
Sawyer Business School. She is the director of
the Center for Business Complexity & Global
Leadership and is a fellow in the Center for
Innovation and Change Leadership.
Meszoely studies complex adaptive systems and sustainable governance in businesses and societies around the world. She
has been involved in community and economic development in the US, women’s rights
and economic development in Zimbabwe,
human rights in Egypt, democratic elections
in Palestine, and water resources management in the Sahara.
Meszoely earned a bachelor’s degree in business administration, a master’s degree in political science, and PhD in law, policy, and society
from Northeastern University.
JAMES NEBUS
ASSISTANT PROFESSOR
James Nebus joins Suffolk University as an
assistant professor of Strategy and International
Business. He has 10 years of experience in the
international management industry and 26
years of experience in the computer industry,
where he held management positions in hardware and software engineering, systems architecture, product management, and product
marketing. He also served as an assistant professor of management at the University of South
Carolina for six years.
Nebus’ areas of expertise include international management, commercialization of innovations across borders, political economy,
knowledge management, and managing innovation. Nebus earned his PhD in International
Business/Business Strategy and MBA from the
University of South Carolina.
MONA AL-AMIN
ASSISTANT PROFESSOR
Mona Al-Amin joins Suffolk University
as an assistant professor of Healthcare
Administration. Al-Amin earned her PhD in
Business Administration with a focus on risk,
insurance, and healthcare management at the
Fox School of Business, Temple University, in
Philadelphia. She earned her MPH and BS in
Medical Laboratory Technology at the College
of Health Sciences, American University of
Beirut in Lebanon.
For the past two years, she has been an assistant professor in the Department of Health
Services Research, Management, and Policy,
College of Public Health and Health Professions,
University of Florida in Gainesville. She has also
taught at Temple University.
PAOLO PETACCHI
ASSOCIATE PROFESSOR
Paolo Petacchi joins Suffolk University as an
associate professor in the Accounting
Department.
Petacchi earned his doctorate degree in
Business Administration (Accounting) from
the Cattolica University in Milan, Italy. He
has several years of teaching experience at
universities around the world, including the
University Cattolica, the University of
Massachusetts at Dartmouth, the University
of Michigan, and the University of Florida.
Beginning this fall, Petacchi will be teaching
the graduate course Corporate Financial
Planning and Control.
PAUL PUSTORINO
EXECUTIVE IN RESIDENCE
Paul Pustorino joins Suffolk University as an
executive in residence in the Accounting
Department. Pustorino, a Sawyer Business
School alumnus (BSBA ’73), is a retired partner of Grant Thornton LLP. He has 38 years
of accounting, auditing, and consulting
experience. He served as the engagement
partner responsible for directing Grant
Thornton’s services to private and public
companies, government-sponsored enterprises, regulators, and other federal agencies. He was also the national managing
partner for Grant Thornton’s Financial
Institution’s Clients. During his career,
Pustorino raised over $1 billion in initial
public offerings (IPOs) for his clients.
SEBAHATTIN DEMIRKAN
ASSISTANT PROFESSOR
Sebahattin Demirkan joins Suffolk University
as an assistant professor of Accounting.
Demirkan became interested in teaching
shortly after he earned a bachelor of arts in
Economics/Management. He went on to
earn his PhD at the University of Texas,
Dallas, and has taught at Northeastern
University, Binghamton University, and
Bentley University. His areas of expertise
www.suffolk.edu/business /17
�SUFFOLK BUSINESS
F A C U LT Y U P D A T E
by Rebecca Dienger
include international accounting, auditing, and
strategic management.
SOKOL CELO
ASSISTANT PROFESSOR OF STRATEGY &
INTERNATIONAL BUSINESS
Sokol Celo joins Suffolk University as an assistant
professor of Strategy & International Business.
Celo has over 20 years of teaching experience.
His areas of expertise include international business, managerial decision-making, and institutional
change.
Celo earned his PhD from Florida International
University. He was one of six doctoral students to
win the International Management Division’s Most
Promising Dissertation Proposal Award at the
Academy of Management (AOM) annual meeting
in Montreal in August 2010.
From left to right: Sawyer Business
School Dean William J. O’Neill, Jr. with
retired professors Gail Sergenian,
Laurie Pant, and Warren Briggs
STEPHANIE LAWSON
ASSISTANT PROFESSOR
Stephanie Lawson joins Suffolk University as
an assistant professor in the Marketing
Department. Her areas of expertise include
collaborative consumption, co-production,
services, and sustainability.
Lawson earned her PhD in Business
Administration with an emphasis in Marketing
at Florida State University (FSU). Earlier this
year, Lawson’s excellence in teaching at FSU was
recognized with the Outstanding Teaching
Assistant Award.
PROMOTIONS
Congratulations to the following faculty
who have been promoted to Associate
Professor with tenure:
BRENDAN BURKE, Public Administration
BENJAMIN NGUGI, Information Systems and
Operations Management
KARÈN SIMONYAN, Finance
Congratulations to RICHARD BEINECKE who
has been promoted to Chair and Professor
for Public Administration.
18/ Suffolk Business Magazine FALL 2011
Sawyer Business School Faculty Retire
A RETIREE’S RÉSUMÉ can be a lot to digest. The neatly bulleted list of research,
scholarly work, and service projects succinctly communicate a lifetime of qualifications and achievements. But the white space is where the real action lies; where passion, personality, and experience transform pedigrees into legacies. Suffolk University attracts talented, committed, and accomplished individuals who educate, inspire,
and leave indelible marks behind.
Warren Briggs, Gail Sergenian, and Laurie Pant have 71 years of collective experience working at Suffolk and another half century at other institutions of higher learning. What they leave behind in academic enrichment, facility improvement, student
investment, and professional precedent will perpetuate indefinitely.
Pant’s career began at Suffolk in 1991, after she placed third in the nation on the
Certified Management Accountant exam. She has since published more than 30 papers
on behavioral accounting and ethics, many with colleagues, including Sergenian, and
has made dozens of research presentations. She also served as editor of Issues in
Accounting Education, the number-one journal of its kind. As department chair, Pant
initiated accreditation by the AACSB. Of the 2,000 business schools in the nation, only
about 10 percent have accounting accreditation.
Pant was diagnosed with Parkinson’s disease in the mid 1990s. While this
slowed down her research career, she turned her focus to curriculum, infusing
courses with two guiding principles: accounting is a language (or the “distillation
of human experience”), and aspiring accounting professionals must take responsibility for economic actions.
“The sub-prime mortgage scandal shows that business schools abrogated our duty
when we taught students techniques without the attendant responsibility,” Pant said.
As her research and teaching duties wind down, the phone is ringing with new
opportunities. Pant will commit some time in the fight against Parkinson’s and also
expects to help the Accounting Department as Suffolk moves into its next era.
Fellow Accounting Professor Sergenian leveraged her previous experience to help
students prepare for successful business careers and contributed to strategic planning
and curriculum development at every level. In her own courses, she immersed stu-
�F A C U LT Y U P D A T E
CAREERS
AT-A-GLANCE
DR. LAURIE PANT
DBA, CMA, Med, MBA
Professor of Accounting
20 YEARS OF SERVICE
dents in projects that emphasized communication skills, team learning, and an
awareness of present-day business issues.
Sergenian devoted much of her time to
advising the Boston Metropolitan Student
Chapter of the National Association of
Black Accountants, the premier mentoring
association for professionals of color in
finance and accounting. Student members
have particularly benefitted from participation in NABA’s case competition, for which
Sergenian specifically developed a course
in case analysis and presentation skills to
prepare them. The school’s reputation has
been enhanced by its significant presence
in every activity of NABA.
The increasing diversity of students is
something Sergenian appreciates because
it brings new and different perspectives to
the Suffolk community. She has served on
diversity committees with Financial
Executives International on local and
national levels. Similarly, she applauds the
Business School’s global focus and said her
time with students in China, Prague,
Senegal, and Bangladesh was “life-changing” for all involved.
“I celebrate diversity and the professional and personal development that
results from exposure to other cultures,”
said Sergenian, who plans to continue her
involvement with the Knowledge
Globalization Institute after retiring.
Briggs’ career has been influenced by
global and cultural experiences, having
spent time consulting and teaching in
Germany and leading seminars in
Argentina, Shanghai, Beijing, and Hong
Kong. He came to Suffolk from heady high-
tech experiences—witnessing the early
developments of computers and navigational systems at MIT, immersed in the
milieu of the historic Apollo Project, doing
research at Rand Corporation on the Air
Force missile program, and consulting with
the brightest minds in the industry.
Game for all things innovative and
exploratory, Briggs crossed the threshold
to education when asked to teach
“Introduction to Management” to engineering undergraduates at MIT. Thus
began a history of innovation in higher education: developing Bentley College’s
Waltham campus and the “new” Sawyer
Building at Suffolk University; establishing
CIS departments and degree programs at
Northeastern, Bentley, and Suffolk; developing high-tech facilities; and promoting
international business education.
When there wasn’t money to showcase
the importance of emerging software,
Briggs opened his own wallet. He organized the first global internship programs
for Suffolk in China. Even as he prepares to
leave, he is formulizing policy for emeriti
faculty, to stay connected and contribute
some more.
“MIT’s pragmatic tradition and focus
on real applications has had an enduring
influence on many alumni,” said Briggs,
who is currently planning his 55th reunion.
“I’m also impressed with how some of my
early mentors, now emeriti, remain
involved. My final initiative is to join other
universities with an established policy to
both recognize prior contributions and
encourage continuing engagement with
the institution.” SB
• � nitiated successful AACSB
I
accreditation
• � ignificant body of work in accounting ethics
S
research
• � nown for time spent helping colleagues
K
and advising students.
“I have loved being part of a school that
strives to be better.”
DR. GAIL SERGENIAN
PhD, CPA, MBA
Associate Professor of Accounting
19 YEARS OF SERVICE
• � ddressed professional decision making
A
through research
• � dvanced academic rigor through curricuA
lum and strategic planning committees
• � nown for commitment to National
K
Association of Black Accountants
“How lucky I am to have had a
career I loved!”
DR. WARREN BRIGGS, PhD, MBA
Professor of Information Systems and
Operations Management
32 YEARS OF SERVICE
• � ounded the CIS department and initiated
F
online education
• � esigned case-discussion and video
D
conferencing facilities
• � nown for innovation and development of
K
departments and curricula in CIS
“I remain especially proud of
their development and continued
prospects.”
www.suffolk.edu/business /19
�20/ Suffolk Business Magazine FALL 2011
�LOOK OUT
WORLD
Here Comes
SUFFOLK.
A decade later, the Sawyer Business School
is redefining global business education.
BY STEVE HOLT
“The Sawyer Business School is preparing
the way for global leaders of tomorrow
and supporting leaders of today,”
– SAWYER BUSINESS SCHOOL DEAN WILLIAM J. O’NEILL, JR.
www.suffolk.edu/business /21
�LEFT TO RIGHT BSBA student Luther Yee,
Emily Pytka, and Jessica Pereira Amado
INTERNATIONAL AFTERSHOCKS from the re-
cent global financial crisis begin to subside, skeptics
of globalization’s significance must now acknowledge its industry-altering power. In good times and
bad, our world is more connected now—economically, culturally, technologically, politically—than at
any time in history.
Knowledge and ideas now circle the globe in
milliseconds. Collaboration thought impossible a
half-century ago now happens every day. Like it or
not, globalization is reality now. Companies and
professionals will either embrace a global focus, or
they won’t. The latter will inevitably be left behind.
In 2001—before Google or Twitter or The
World is Flat—the Sawyer Business School set out
to ensure that each student graduates with a global mindset. This year marks the 10th birthday of
the school’s global mission, a statement permeating every lecture, trip abroad, project, paper, and
internship. The mission reads:
�
W
� e create a learning environment that enables
our students to emerge as successful leaders in
the practice of global business and public service.
The school is effectively fulfilling this goal. On top
of high-profile recognition from publications like Financial Times and Princeton Review, student consultation with international Fortune 100 firms, and everincreasing numbers of international students and
faculty, graduates of the Business School are beating
out their peers for coveted jobs and internships.
The school’s administrators, faculty, and students agree that one thing is clear: the Business
School’s best days are ahead.
22/ Suffolk Business Magazine FALL 2011
FROM A GREAT SCHOOL TO A GLOBAL LEADER
For almost 75 years, Suffolk has offered students a
quality business education in downtown Boston,
“the hub of the universe.” The School of Management opened its doors to America’s future business
leaders in 1937. The MBA degree program was added in 1948. New England’s first Executive MBA program began in 1975, and the MBA Online program
followed in 1999—another New England first.
At the dawn of the new millennium, however, it
was clear that globalization was changing business
and commerce irreversibly. Visionary leaders—most
notably incoming Dean William J. O’Neill, Jr.—recognized an opportunity to expand the Business
School’s reach and strengthen its impact by establishing it as a global place.
Dean O’Neill remembers sitting in planning
meetings with faculty, asking, “What kind of curriculum do you put together that’s going to expand
the students’ global mindset?”
International immersion would be crucial, so the
Business School significantly expanded its Global
Travel Seminars and international internships. The
school created the Strategy and International Business
Department and added an undergraduate major in
global business. On the graduate level, the core curriculum of the MBA received an international shot in the
arm, and the career-focused Global MBA was created.
Welcome to the Sawyer Business School: Business education 3.0.
SUFFOLK BUSINESS: A MINI UNITED NATIONS
At the orientation for new MBAs, Assistant Dean Lillian Hallberg has groups of students stand up by country and say, in their native tongue, “Good morning. I’m
�www.suffolk.edu/business /23
�LEFT TO RIGHT Alan Dillaby (BSBA
’2010, MSA ’2011), Christine Adams
(BSBA ’2010), Carol Medina (BSBA
’2010), BSBA student Luther Yee,
Emily Pytka, and Jessica Pereira Amado
24/ Suffolk Business Magazine FALL 2011
happy to be here in the Suffolk MBA.” It’s not unusual, she says, for languages from 25 or 30 countries to
be represented.
“It’s so amazing, because what you end up
with is a mini U.N.,” said Hallberg, who directs
both the MBA and the Global MBA programs. “I
tell them, ‘This is not just your Boston neighborhood. This is your global neighborhood that you
are now taking part in.’”
The curriculum matches the international diversity of the graduate student body. The Executive
MBA—named in 2009 by Financial Times as one of
the top-95 programs in the world—requires students to attend a one-week Global Travel Seminar.
The MBA curriculum was beefed up to include a
capstone course on global management and the infusion of international business into each of the core
courses. The Global Travel Seminars program expanded to include more offerings to MBA students.
Perhaps most significant, however, was the creation in 2003 of the Global MBA, which builds on the
MBA core with additional international business electives, a concentration in either International Finance
or International Marketing, a one-week Global Travel
Seminar, and a three-month, full-time internship outside the student’s home country.
Students hailing from 10 nations comprised Suffolk’s Global MBA class in 2010. They accepted summer
internships in 10 countries, each immersing themselves
full-time into the company and culture and completing
projects that added value to their sponsoring organizations. Greek international alumna Konstantina
Tsouroufli, GMBA ’10, entered the Global MBA to transition from a career in engineering to finance. Her internship in the Fixed Income Division at State Street
Global Advisors in Boston led to a full-time position.
“The internship program introduced me into the
world of finance and allowed me to make the connections that I would eventually need to obtain a
rewarding full-time position,” she said.
It’s no wonder Princeton Review placed Suffolk among the top-15 graduate programs in global management.
GLOBAL TRAVEL SEMINARS:
“A LIFE-CHANGING EXPERIENCE”
Patrick Lynch’s was just one in a stack of applications for a prestigious law internship at Framing-
�ham-based Bose Inc. Corporate law positions are notoriously
competitive because of the uniformly high caliber of nearly
every applicant. “A lot of law résumés look the same coming out
of law school,” said Lynch, JD/MBA ’10.
But Lynch’s stood out, and he landed the internship. The difference? His consulting work with international corporations in
Germany while on a Global Travel Seminar in 2008.
While in Germany, Lynch and his classmates consulted
with giants Lufthansa, Adidas, and the Volkswagen Group.
They toured their headquarters, discussed current challenges in the companies with top executives, and worked in teams
on possible solutions. After a half day of intense brainstorming and research, Lynch and his team presented their ideas
to the executives, receiving immediate feedback.
“I think those experiences made my résumé stand out above
the rest,” Lynch said.
Besides Germany, students can choose from about five
seminars each semester. But it wasn’t always this way. Until
the school expanded its Global Travel Seminars in 2001, it
offered just one or two destinations. Today, undergraduate
and graduate students study in places like London, Israel,
Turkey, and Scandinavia, beefing up their training with robust cultural immersion and site-specific coursework, focusing on current business issues with top national firms. Students are given the opportunity to pick the courses that relate
to their interests, both geographically and content-wise, said
Michael Behnam, program director and associate professor
of strategy and international business.
“The students won’t be experts in that culture through one
course,” said Behnam, who leads the popular seminar in his native Germany, “but we try to give them the opportunity to do
something hands-on that they would never learn in a Boston,
campus-based course. For some of the students, this has been a
life-changing experience.”
It certainly has been for Lynch. He recently completed another legal internship with French company Altran Inc., a position he earned because of his internship at Bose. He now lives
in Providence, Rhode Island, and is studying full-time for the
bar exam. He’s well on his way to achieving his dream position:
in-house legal counsel with an international corporation.
“I believe my experience with Professor Behnam and my time
in Germany helped me get started on the right foot,” Lynch said.
UNDERGRADUATES: GLOBAL FROM THE START
Kait Capone and Aaron Lumnah, sophomores at Sawyer Business School, have only been in Boston for one year, but already,
they’re immersed in its multiculturalism, innovation, and ambition.
Capone, who is from Hamden, Connecticut, jumped right into
a number of business clubs on campus and plans to eventually open
a global chain of restaurants. (“I could never sit at a desk all day,”
she said.) Lumnah, from Plainville, Massachusetts, serves as the
International Business Club treasurer and maintains a 4.0 GPA.
They’re two of the sophomore class’s finest, and both were members of Suffolk’s Global Business Living Learning Community—an
initiative launched last fall in which 10 global business majors are
selected to take classes together, attend networking events and field
trips, and even live in the same residence hall.
“They are establishing friendships with each other and exchanging information and dreams,” said Carlos Rufin, associate
professor of strategy and international business and director of
undergraduate international programs. “The feedback I’m getting is highly positive.”
Both star students in high school, Lumnah and Capone credit
the strength and focus of the Business School for their choosing
Suffolk, where both double-major in entrepreneurship—a program
requirement. “Students need an additional set of skills,” Rufin said.
Global business students are required to participate in at
least one Global Travel Seminar and take a foreign language.
Lumnah thinks he will travel either to France or Spain. Capone
is settled on Italy, with its countless family-owned businesses.
That is, unless she changes her mind.
“I would also love to go to Asia. That’s such an up-and-coming center for business,” she said. “So we’ll see.”
Suffolk’s image has evolved from being merely a “commuter
school,” as evidenced by an undergraduate business population
that has increased by 65 percent since 2001. Every undergraduate
will leave with a strong global foundation. The general undergraduate business curriculum now features entry-level and capstone
courses with an international focus, and professors must discuss
www.suffolk.edu/business /25
�Sawyer Business School Dean
William J. O’Neill, Jr.
global issues in nearly every other course. Many students’ experiences are shattering their preconceptions
about life in the business world.
“There’s so much more to [business] than a boring desk job,” Lumnah said. “You don’t have to necessarily be at a desk. It doesn’t have to be boring.”
FACULTY SHAPING STUDENT WORLDVIEWS,
BUSINESS PRACTICES
In his 2005 best-seller, The World is Flat: A Brief
History of the Twenty-First Century, Thomas
Friedman describes in fascinating detail an
unlikely force behind rapid globalization: supply
chains. Welcome to the specialized world of
Associate Professor Kuo-Ting (Ken) Hung, chair
of the Information Systems & Operations Management Department. Hung’s research is helping
to streamline the flow of goods at major international companies.
“When you begin to peel back the layers of distribution and manufacturing, you realize that the
products we have were assembled using parts from
many different countries, thousands of miles away,”
said Hung, who is applying his knowledge toward
the creation of a concentration in global supply
chain management for the MBA.
Born in Taiwan and having worked in Singapore,
Hung is one face in a rapidly diversifying Business
School faculty. “We have significantly increased the
number of international faculty or faculty who focus
on doing research internationally,” said Dean O’Neill,
26/ Suffolk Business Magazine FALL 2011
who believes internationally focused professors now
make up half of the faculty.
Encouraging faculty research of international
business will be the focus of the Business School’s
next initiative—the Center for Global Business. The
center will also help get that research into the hands
of industry leaders.
“We not only want to be building internationalization within but sharing that with the outside
world,” said C. Gopinath, who will direct the new
center. “This will be both an internal and an external center.”
FORGING AHEAD
What lies ahead for the Business School? For Dean
O’Neill, it boils down to exposure within the business
community, but not from billboards—flesh and bones.
“I could go out and spend all kinds of money on
advertising, but in reality, it’s the students,” Dean
O’Neill said.
The school is expanding its internship program
in an effort to get more Suffolk students into top
companies in the area. Dean O’Neill said his dream
is for employers to look first to Suffolk to fill their
open positions. Similarly, he wants Suffolk to be
first-to-mind for prospective business students. He
emphasizes much work is left to do.
“We’ve developed a reputation, but we’ve got a
long way to go,” Dean O’Neill said. “Frankly, I think
we’re about a third of the way of where we should
really be, but we’re getting there.” SB
�BY SHERRI MILES
Business Leaders
ABROAD
World travel. Global education. International careers. For some, these are
only exotic ideas and adventurous thoughts; for others, they are achievable
goals that set in motion a challenging journey of academic training, job
opportunities, and a lifetime of new experiences.
M
eet five Suffolk alumni working in positions of leadership and innovation around
the world. As graduates of the Sawyer Business School, they acquired a global
business mindset and learned to be culturally sensitive, respectful of customs
and differences, and confident in their abilities to adapt and achieve. These are some of
the many students who came to Suffolk with far-reaching ideas and left with the skills to
be influential entrepreneurs, researchers, and executives on the world stage.
When BILL DOBSON, BSBA ’86 arrived at
Suffolk, he wanted to be a Boston sports
writer. One year and a life-changing cooperative education position later, he had a
new goal in mind. His co-op experience as
an import-export consultant with a small
international freight forwarding and customs
brokerage firm led him to prepare for a
career in corporate international finance,
and he’s never looked back.
Dobson now runs Thailand’s largest operator of fitness, yoga, and wellness centers—
California WOW Xperience in Bangkok. Serving as the executive vice president and chief
financial officer and company secretary, Dobson was recruited in 2005 to corporatize the
company and prepare for its listing on the
Stock Exchange of Thailand (SET).
Prior to California WOW, Dobson worked
for almost 20 years in the information technology industry. He held finance positions at
multinational companies, including Digital
Equipment, Compaq, and Hewlett Packard.
He has lived in Asia since 1990, when his
career with Digital Equipment took him from
the US to Japan, and then to the company’s
Asia headquarters in Hong Kong. Since then,
he has worked in seven countries, including
Singapore, Hong Kong, Malaysia, Australia,
and his current home of Thailand.
“Each country and its culture are different. What works in the west may not work in
the east and vice versa. People are very proud
of their culture and heritage, which you must
be respectful of at all times. I’ve learned to
adapt my leadership style to gain trust and
acceptance from my working colleagues, customers, and partners,” Dobson said.
For instance, in Thailand, there is a
strong emphasis on sanuk, which is the idea
that life should be fun. Conflict, displays of
anger, and blaming others are discouraged.
During disagreements, people generally
smile or use the phrase “mai pen rai” [pronounced “my pin rye,” meaning “it’s nothing,”
or “no worries”], Dobson said.
www.suffolk.edu/business /27
�Cecila Danielsson
Successful global business leaders are able to be persuasive
while also being sensitive and respectful of cultural differences.
It’s important to “learn to compromise and create a “win-win”
situation so that neither party loses face, and mutual respect and
trust is gained in the process,” Dobson said.
On the island nation of Singapore, CHIP SALYARDS, EMBA ’00,
knows how to create a “win-win” situation. He is a skilled sales
professional who enjoys detecting his customers’ needs and investigating solutions. This passion has served his 20-year sales
career well. His work has led him to Boston, New York City, and
finally to Singapore, where he is vice president of sales in the
Asia Pacific region for BMC Software, a seller of business automation and compliance software.
“We’re a US-based company doing business internationally,”
said Salyards. “We have to take into consideration the customs
of other cultures, learn how they want to do business, and find
out their expectations.”
For example, in Singapore, a culture more focused on relationships than the US, Salyards learned that sales happen gradually over time and might not be in line with quarterly results.
They don’t do anything short term, he noted, and trying to sell
too much and too hard hasn’t been effective. Other countries in
the Asia-Pacific region have unique characteristics. In China,
customers may engage in drinking games, while in India, alcohol
and meat are not usually consumed. In contrast, “Australia is so
much like America from a business perspective; it’s very easy to
do business there,” Salyards said.
Salyards’ Executive MBA education prepared him for his
international role. “It opened my eyes to the importance of all
the functional departments and has reimbursed me 10 times
over. I chose Suffolk because I liked the blue-collar type working atmosphere of the very real people there from public policy
to finance. The school was strong technically, and the professors
remain important to me today,” he said. Professor Richard Torrisi,
who led a Global Travel Seminar to Aix-en-Provence France,
and Professor Thomas O’Hara were both influential in Salyard’s
career. “Having [O’Hara] talk about central banks and the euro
helped me with currency concerns in my job today when we
actually peg the currency rates for a full year,” Salyards said.
For others starting out in a new country, Salyards offers a tip
that helped him when he arrived in Singapore: “Write down
28/ Suffolk Business Magazine FALL 2011
Chip Salyards
everything you think you know and think you’re going to observe. Then put it in an envelope, seal the envelope, and open it
six months later. For six months, just listen and ask a lot of questions. After that, open the envelope and see how different your
perceptions were from reality. Seventy percent of my assumptions were wrong.”
During her year in Spain, NICOLE GOKSEL, BSBA ’02, didn’t
have that advice. But after spending a year at Suffolk’s Madrid
campus in 2000, she returned to America a “global citizen”—her
perspective forever changed and her biggest dream to work
abroad. She declared a major in international business and her
closest friends lived all around the world.
“My dream became a reality a little over a year ago,” said
Goksel, who now lives and works in Turkey. In 2010, Goksel
created Celestial Medya, providing photography, social media,
and web design services for small- to medium-sized Turkish
businesses. “Companies in Turkey are still trying to understand
how web design, social media, and search engine optimization
can affect their businesses. From my experience, the Dot Com
sector in Turkey is like the Wild West; it’s quickly changing, but
there are lots of opportunities.”
She is now in the process of setting up a Limited Liability
company for a new online business to help families, specifically women. According to the World Economic Forum,
equality between women and men in Turkey stands out as
one of the lowest ranking countries, 128th place out of 134
countries, she stated, adding that women’s participation in
the labor force is extremely low.
“With my business partner, our objective is to create the
first online service in Turkey that connects families searching
for domestic services and the people offering them in a safe
and cost-effective manner,” said Goksel. “These domestic
services include nannies, babysitters, mother’s helpers,
housekeepers, elderly caretakers, cooks, and tutors.” Her objective is to support professional women and help the women offering services to grow professionally.
In her own social circle, Goksel has female doctors, lawyers, and managers, and she often has to remind herself there
is another “Turkey.” “I think it is common to see multiple
societies exist within one country,” she said. “Over time, the
woman’s role will change and improve due to globalization.
�Bill Dobson
Nicole Goksel
I have no doubt about this. I just hope that our business can
be part of the change and make an impact.”
CECILIA DANIELSSON, MBA ’02, had a dream of her own: return
home to Sweden after completing her MBA and work for one of
the big Fast Moving Consumer Goods (FMCG) companies—
companies that produce regular consumables such as food and
drink, paper, cosmetics, and other popular products.
In 2005, she joined Nestlé Purina in Sweden as a Supply
Planner. Four years later, after moving into finance, she received
an offer to transfer to the Nestlé Nordic head office in Copenhagen, Denmark, part of the world’s largest FMCG company,
Nestlé, and maker of such brands as Nescafé, Nesquik, Purina,
KitKat, and After Eight.
“My current role is Head of
Nestlé Nordic Finance Supply
“� et your point across
G
Chain Controlling. I have a team
and be persuasive
of three supply chain controlwithout making
lers responsible for all categomistakes and/or being
ries in all Nordic countries. We
culturally insensitive.
are part of finance, but our misLearn to compromise
sion is to support supply chain
and create a “win-win”
and procurement in becoming
more cost efficient,” said Dansituation so that
ielsson. “It is this link to supply
neither party loses
chain that makes my role so exface and mutual
citing! I truly enjoy my work,
respect and trust is
and it really feels like a dream
gained in the process.”
come true.”
Danielsson credits the Suffolk MBA for providing a realworld multicultural experience. “I was exposed to many different cultures in my classes, and I made friends from all over the
world—many of whom I still have contact with. To get this international experience was an eye opener since Sweden was
quite homogeneous at that time. At Nestlé Nordic, we are more
than 15 different nationalities within Finance and four different
nationalities in my team. Since we are multicultural in the office,
it is reflected in the business culture as well. Most of the managers are non-Danes, and it is clear that all departments have their
own culture, depending on their acting manager—Italian, German or French, or other nationality.”
In her career, Danielsson uses skills acquired from her MBA
courses. For example, in Professor Suzyn Ornstein’s course,
Leadership and Team Building, Danielsson learned that selfawareness is a precursor to leadership success. She added, “To
practice and discuss different leadership styles and learn success
stories, as well as failures, is something I still think about in my
current role today.”
US Merchant Marine Officer CHRISTINE ISAKSON, GLOBAL
MBA ’08, knows a few things about leadership. Navigating ships
and carting cargo around the world are not everyday activities
for most people. But for Isakson, it was her job. “That hands-on
experience of being a crucial cog in the great economic machine
has been priceless,” she said. “It continues to give me unique
insights in my research.”
Isakson is currently completing a PhD in Economics and
Management at Copenhagen Business School, where she was
offered a PhD Fellowship in the Department of Innovation and
Organizational Economics during an internship at a consulting
firm in Copenhagen, Denmark. “Broadly, I am interested in labor
mobility as it relates to innovation and entrepreneurship.”
One thing Isakson has learned about entrepreneurship, and
conducting business internationally: a person’s character really
matters. “How you come across as an individual often carries more
weight than who you work for, or the deal you are trying to make.
Whether it comes to sharing ideas in an innovative process or putting together a partnership, it often boils down to you, how much
they trust you, and how genuine they sense you are,” she said.
Coming from industry, Isakson is finding her way in academia with help from her Suffolk professors. “I am extremely grateful for the continued support and mentorship I receive from Robert DeFillippi, chair and professor of Strategy
and International Business, and Michael Behnam, associate
professor of Strategy and International Business,” said Isakson. “They continue to assist me in navigating the world of
academia and provide a deeper understanding of the nuances between the US and European research environments.
I feel so fortunate to have strong ties in both the US and European academic communities, and while the scholars at the
Sawyer Business School have already taught me the language
of business, they continue to be there as supportive mentors
as I learn the language of academia.” SB
www.suffolk.edu/business /29
�ADOPTING A
GLOBAL
ACCOUNTING
STANDARD:
THE CASE OF ISRAEL
BY LORI CULLEN
I
n 2008, the financial world stood at attention when Israel
announced its intention to adopt global accounting standards to prepare public company financial statements. It
was an aggressive move designed to make Israeli markets more
transparent and negotiable for international venture capitalists
and savvy investors.
With implications for the United States, which still uses its
national Generally Accepted Accounting Principles (GAAP),
Israel’s announcement came at the perfect time for Lewis Shaw,
chair and associate professor of accounting at Suffolk University Sawyer Business School. He was set to start a semester-long
sabbatical at the University of Haifa, where he could observe
the transition first-hand.
“I thought the story we saw in Israel would be of interest
to people in the US by potentially forecasting the kinds of
problems one might encounter if the US undergoes the same
conversion,” said Shaw.
THE CHALLENGE OF INTERNATIONAL INVESTING
Home may be where the heart is, but the potential for higher
returns, faster growth, and greater exposure to emerging economies and currencies has investors looking abroad.
While there’s little investors can do to curtail potential pitfalls like political uncertainty in developing countries, the risks
posed by lack of transparency and information may be decreased
by adhering to a core set of accounting standards, such as International Financial Reporting Standards (IFRS). These standards, which were developed by the International Accounting
Standards Board (IASB), are becoming the global standard for
public company financial statements.
30/ Suffolk Business Magazine FALL 2011
Ariel Markelevich, associate professor of
accounting (left) and Lewis Shaw, chair and
associate professor of accounting at Suffolk
University Sawyer Business School.
To date, at least 120 countries have adopted or are in the
process of converting to international standards, and 90 countries have fully conformed, according to the American Institute
of Certified Public Accountants. In the US, while the Securities
Exchange Commission has not set a specific timetable for requiring publicly listed companies to use IFRS, convergence
measures continue to render US GAAP and IFRS more similar.
For now, however, converting to IFRS remains a hot topic.
“The disadvantage is that a country gives up some control
over accounting regulations. So instead of the country deciding
what the accounting rules will be, IFRS does,” said Ariel
Markelevich, associate professor of accounting at the Sawyer
�Business School. “On the other hand, converting to IFRS allows
a country to file financial documents anywhere in the world.”
Many companies have adopted eXtensible Business Reporting Language (XBRL), a digital language designed to provide a
common, electronic format for business and financial reporting.
Instead of treating financial information as blocks of text, XBRL
applies unique identifying “tags” to pieces of financial data. The
information can be searched, selected, exchanged, and analyzed
by computers and downloaded—typically into a spreadsheet such
as Excel—by analysts, regulators, and investors.
When a country adopts both IFRS and XBRL, investors gain
the ability to cross borders, Shaw said. A reduction in countryby-country disparity in financial reporting gives investors a better understanding of foreign financial statements because they
know how the numbers were measured. Second, the ability to
download those numbers without the need to know the country’s language provides investors with comparable information
for informed decisions. It’s the ultimate goal.
EYES ON ISRAEL
Markelevich and Shaw teamed with a third researcher, Hagit
Weihs, adjunct professor at the Brandeis International Business
School, to focus on the benefits and challenges of adopting IFRS,
especially when coupled with XBRL.
In order to more easily compare information reported on
specific line items in IFRS documents, the team used information they could download as XBRL documents and hired Israeli graduate students to collect the data.
Because explanations about line item changes were not included in the XBRL data, the students had to read the footnotes
within the original financial documents that had been submitted
to the Israeli Securities Authority (ISA) before the ISA converted the documents to XBRL.
The students spotted information from the original financial
statements that had been omitted in the XBRL versions and
other disparities.
All in all, Markelevich and Shaw found that about one-third
of all Israeli public companies had some kind of inconsistency
between their XBRL and original PDF filings.
“I said, ‘This is huge! This is not what we were looking for,
but it’s really interesting,’” Shaw recalled. “So we stopped everything on the other project and started collecting data on the
errors, classifying various types.”
Although neither Markelevich nor Shaw believed the errors were intentional, the findings were significant: line items
did change, most significantly for company rankings relative
to their sectors.
For instance, if a company were ranked based on its return
on assets (ROA), significantly different results would be seen
with the Israeli GAAP and IFRS. Accounting rules do not change
the underlying situation of the company, so fundamentals
should not change with different accounting methods.
If all companies changed, or all accounts increased or decreased—that is, if all companies were affected the same way—
people would just get used to the different levels (one-year
volatility), said Markelevich. But he and Shaw discovered that
companies and sectors were affected very differently.
The pair wrote and made public a working paper on the Social Sciences Research Network. After Markelevich’s photo and
the study’s results made headlines in Israel’s largest financial
newspaper, The Marker, and in the International Herald Tribune,
the ISA contacted them.
In December, Markelevich and Shaw traveled to Israel to
share their research results with ISA and XBRL leaders. They
were also invited to present
their findings at the University of Haifa and Tel Aviv
Suffolk has always
University.
“Clearly, no one was hapbeen enriched by the
py about it,” said Shaw. “ISA
wanted to know how the
experiences of faculty
mistakes occurred so as not
to repeat them, and they are
with achievements
working on fixing them.”
As illustrated by Israel’s
both inside and outexperience, adoption of global accounting methods and
side of academia
the accompanying transmission language of XBRL may
not occur without bumps.
XBRL and IFRL are in their infancy, but both Markelevich and
Shaw consider them to be the future of accounting.
This research has produced several academic papers. The
first of which, titled “Conversion from National to International Financial Reporting Standards: The Case of Israel,” has already been accepted for publication in The CPA Journal.
“All of these things we are studying are supposed to make
it easier for global investing. If all countries are using the same
accounting standards and all companies are providing downloadable financial reports that you don’t need to know a foreign
language to interpret, the rationale is, it’s supposed to be easier,” said Markelevich. “There have been lots of studies that
try to figure out if that’s true or not. Our research is our contribution to that story.” SB
www.suffolk.edu/business /31
�BRINGING POWER
TO NEW HEIGHTS:
Reaching the Poor with Private Capital
BY CARLOS RUFIN, ASSOCIATE PROFESSOR OF STRATEGY AND INTERNATIONAL BUSINESS
A
s China and India shift the world’s economic center of gravity from the North Atlantic to Asia, another major movement is also happening in the
global business industry. Businesses are becoming increasingly essential in poor areas of the world.
The world’s poor are increasingly defined by their interactions with corporations. The poor may provide raw
materials or subcontracted labor for corporations or consume the corporations’ products, from Coca-Cola to the
soap operas of Brazil’s TV giant Rede Globo.
But how can corporations take up the place of governments and provide an increasing range of items to the poor
on a financially viable basis? Without a financially acceptable return, corporations will have to limit their efforts to
philanthropic initiatives, and the needs of the poor will
remain unfulfilled. Achieving such a combination of financial and social purpose is one of the major challenges
32/ Suffolk Business Magazine FALL 2011
facing global businesses today and one that Carlos Rufin,
associate professor of Strategy and International Business
at Suffolk University Sawyer Business School, has been
researching for several years.
His work has focused on utilities—essential services
such as water, sanitation, and electricity in developing
countries. Many utility companies were privatized in the
1990s as governments sought to overcome the corruption
and financial limitations that had crippled these companies under public ownership. One of the major challenges
for utilities has been to provide service to the poor.
Unlike other types of companies, which can decide
whether or not they want to offer products that the poor
can buy, utilities have no such choice. They are typically
required to provide service for all, and with good reason—
access to clean water and reliable energy have a huge impact on relieving poverty and improving quality of life for
�Achieving a combination of financial and social purpose is one of the major challenges
facing global businesses today.
the poor. In addition to the lack of access to private, sanitary toilets, obtaining potable water and fuel for cooking
are among the heaviest burdens of the poor.
Privatization has been far from a success everywhere.
Ongoing political interference, macroeconomic crises, and
managerial incompetence have led to the failure of many
privatized companies. Some privatized or corporatized
companies, however, have developed highly innovative
and successful models for providing access to these basic
services for the poor.
Rufin recently completed a research project for
LIGHT, the electric utility of Rio de Janeiro, Brazil. He
documented best practices worldwide in the supply of
electricity to urban slums.
Like many cities in developing countries, Rio has a
very high proportion of low-income residents. Perhaps
one-third of the 12 million people in the metropolitan area
live in slums or informal settlements with self-built housing, mostly located on swampy ground or steep hillsides.
The spontaneous nature of these communities has left
them with a chaotic layout of narrow, unpaved streets.
Access to utility services is usually through illegal connections. A household may have a legal connection and a
meter, but it may also tap illegally into the water and electricity distribution networks due to financial hardship. To
make things worse, many favelas have been poorly policed
for decades and are now controlled by heavily armed
gangs of drug traffickers.
While the situation in Rio’s slums may seem extreme,
it is actually quite typical of urban slums around the
world. Moreover, with massive migration of the world’s
poor from the countryside to the city, poverty is rapidly
becoming an urban phenomenon throughout the planet;
the world’s population is already more than 50 percent
urban. Hence, the challenge of providing basic living conditions for the urban poor is, to a large extent, the challenge of tackling global poverty.
Rufin’s study of the efforts made by the most innovative electricity companies around the world, such as
Spain’s Endesa and Iberdrola, or AES from the US, showed
that a financially and socially sustainable business model
for supplying the urban poor includes two key components: helping the poor increase their incomes, and paradoxically, helping them manage or even reduce their consumption of electricity.
Utility companies have realized that theft and delinquency for their services often stems from the financial
hardships experienced by the poor. Yet, the cost of service
cannot be easily decreased. For water companies, it is
largely set by the fixed investment required to treat and
distribute water; on the electricity side, generating one
kilowatt is often dictated by world fuel prices, particu-
larly that of oil. Hence, increasing affordability is a matter
of reducing consumption.
The good news is that for the poor, even more than for
other segments of the population, cutting consumption is
not only more financially and socially sustainable, but it
is also more environmentally sustainable. The reason is
that the poor are very inefficient consumers of water and
electricity. Self-built housing means that electricity cables
and water pipes are slapped together with unsafe materials prone to leakages, fires, and contamination.
Managers at Iberdrola’s subsidiary Coelba in Bahia, Brazil, discovered, for instance, that slum residents obtain refrigerators discarded by the families for whom they work as
domestic servants. These refrigerators are older, more inefficient, and less insulated than new units. Hence, innovative
utilities have realized that investment in energy efficiency in
slum households brings positive financial returns for the utility, as well as social and environmental benefits.
Helping raise the income of the poor is a bigger challenge, particularly for utility companies, which after all,
are not social welfare agencies. But some utilities are successfully experimenting with ideas that, in retrospect,
appear disarmingly evident.
Endesa’s subsidiary Coelce in Ceará, Brazil, implemented a very successful recycling program that allows
all customers, including the poor, to earn discounts on
their utility bills by collecting recyclable materials and
bringing them to collection points set up by the utility.
In fact, customers can choose whether to keep the discount to themselves or transfer it to a charitable organization of their choice.
Another of Endesa’s subsidiaries, Codensa in Bogotá,
Colombia, has pioneered the delivery of microcredit and
other financial products to Bogotá’s poor. Codensa realized that its customers’ payment record constituted a
valuable credit history on which to base lending decisions.
Codensa’s success has led to widespread emulation across
Colombia, rapidly increasing access to financial services
by the poor in Colombia.
The above are only a limited sample of the innovations
being introduced by utilities around the world in order to
make their services accessible to the poor. The ideas that
Rufin presented to LIGHT’s senior management were
well received, and he expects the company to roll many
of them out as the city gears for the 2014 World Cup and
the 2016 Olympic Games.
More broadly, as markets in the world’s high-income
countries mature, one of the leading edges of corporate
innovation will be in the development of new business
models to extend the benefits of the globalizing world to
the poor. The Sawyer Business School is already engaged
in the leading edge of this wave. SB
www.suffolk.edu/business /33
�BY SHERRI MILES
IN AN OCEAN OF IMITATIONS, HOW TO PROTECT
YOUR PRODUCT WHEN DOING BUSINESS IN CHINA
John McDonnell (BSBA
’83), chief operating
officer and executive vice
president of Patrón Spirits
W
hether you’re on Canal Street in
New York City or Nanjing Road in
Shanghai, utter the right brand
name and you can be deep in the basement
of a hair salon, snack house, or t-shirt shop
in a room bursting with fake bags and watches. In China, however, it doesn’t stop there:
knockoffs are haggled over in open “fake
markets,” sold in malls with spinoff storefronts—Buckstar coffee, Pizza Huh, Hike—
and hawked on Taobao, China’s eBay, often
for one-tenth of the price of the real product.
Doing business in a country that tolerates
counterfeits, knockoffs, and lookalikes can
seem daunting, but with the right preparation, a brand can compete for real in the
fastest-growing economy in the world.
WILL THE REAL CHIVAS PLEASE STAND OUT?
It’s 2:00am in Taipei, Taiwan, and John McDonnell’s phone is ringing. This is not an unusual event since friends back home in America often forget the clock is different on the
other side of the world. But this time, it’s the
local police. They’ve captured guys in a garage
filling empty Chivas Regal Scotch bottles with
colored water and resealing them.
“That is true counterfeit,” said McDonnell,
BSBA ’83, chief operating officer and executive vice president of Patrón Spirits. “Imagine
what happens to your brand when someone
buys a bottle of Chivas and they get that Godawful taste in their mouth.”
At the time, McDonnell was country
manager for Joseph E. Seagram & Sons and
living in Taipei, Taiwan. “We went and
rounded up all the brands that copied Chivas Regal in the marketplace. There were
34/ Suffolk Business Magazine FALL 2011
�Giana Eckhardt, associate professor of
marketing at the Sawyer Business School
123 different look-alikes in Taiwan. I
brought my sales force into the conference
room where I’d lined up 20-30 of the
brands, and I said, ‘Please tell me, which
one is Chivas Regal?’ My sales people
couldn’t pick out the real Chivas. They
couldn’t tell me the brand they sell in the
marketplace. That’s how close these lookalikes came to Chivas Regal. The wheels
came off the bus.”
The first thing McDonnell did was train
his sales force in the differences between the
real product and the fakes, pointing out the
subtle variations of the look-alikes and teaching them the value of the brand. A 12-year-old
scotch has to be aged a minimum of 12 years,
for example, and will taste significantly different from colored, flavored water.
“It was very important that they went out
to the retailer and educated them as well,”
said McDonnell. “There are many different
wholesalers: people ride around on Vespa motorbikes selling liquor to people or use their
garages; it’s not the traditional route to market. It’s the wild, wild west,” he said.
In 1996, Chivas sold 250,000 cases in Taiwan, but by 2001 the numbers had dropped
to 25,000 cases. “We never cut back the advertising. The case drop was attributed to the
knockoffs that people were buying. We know
from extensive research and taste tests that
what happened to Chivas Regal could have
been prevented. It’s all because we didn’t register the trade dress properly.”
Trade dress is the appearance of a product
and its packaging. It needs to be protected as
much as the trademark, which is the name,
symbol, and motto legally identifying a company or its product. Without the trade dress
properly registered, the shape, label, color,
design, and other packaging of the product
can be copied. In the case of Chivas, counterfeiters found 123 ways to copycat the original,
making minor variations in box packaging,
name and age changes on the label, and subtle
modifications to label design. For consumers
not proficient in the English language, the
knockoffs appear the same.
“In my business, there’s nothing positive
about this. My product is being consumed
into the body. If you go to a restaurant and
order a Diet Coke, and it doesn’t come in a
bottle or can and doesn’t taste right, you ask
for something else. If someone asks for Chivas Regal, and they get something that
tastes like colored water, they say, ‘What
else are you serving?’ Once people start
drinking it and it’s not what they expected,
you lose that customer forever.”
After Taiwan became a member of the
World Trade Organization in 2001, it no longer allowed this practice. Today, however,
there remains a secondary market in China
and Taiwan where a bottle of Chivas Regal
empty is worth $10 to counterfeiters to be refilled, and sold again.
In 2005, McDonnell joined Patrón as the
COO. Having had his fingers burned with
the Chivas Regal experience, he took all the
steps that Seagram didn’t take to protect its
trade dress and trademark. “Right away, I
knew when we wanted to go into Asia with
Patrón, we had to register the name, trademark, trade dress, bottle, label, URLs, online social clubs, everything.”
“The value of the company has grown because we own the trademark and trade dress
in all these markets,” said McDonnell. In five
and a half years, sales have grown from
200,000 cases to 1.75 million cases. “Five
years ago, the value of the company was $150
million. Today, in 125 countries registered
with our trademark, the brand is worth $4 billion.” Patrón still isn’t sold in mainland China,
although it has been registered there, because
the government hasn’t yet allowed 100 percent agave tequila to be on the market. When
that day comes, McDonnell is ready.
A PLACE FOR FAKES
One day while visiting Shanghai, Giana Eckhardt, associate professor of marketing at the
Sawyer Business School, made it her goal to
Take aways
lessons
• � S trademark law is atypical
U
• � hink international early
T
• � rioritize markets
P
• � egister all aspects of trademark, trade dress
R
• � egister website URLs, social clubs
R
• � et quality legal counsel
G
• � reatively protect brand integrity
C
observations
• � emand for counterfeits is strong
D
• � urchasing counterfeits is acceptable
P
• � akes can signal brand desirability
F
• � onsumers are savvy about counterfeits
C
• � inimal cannibalization of brand
M
• � inimal brand dilution
M
• � rand signals are important
B
strategies
• � ontact the registry early
C
• � e careful of your Chinese name
B
• � e vigilant in looking for copycats
B
• � heck for cybersquatters
C
• ��
Consider hiring a third party to monitor
Taobao Internet shopping site
• � ducate employees on brand value
E
• � erify your partners
V
• � et contracts in Chinese and English
G
• � pecify damages in contracts
S
• � eek administrative legal route
S
find and buy a real DVD. She spent all day looking but never found one. In China, real DVDs
can be purchased at a mall or department store,
but often those retailers aren’t centrally located or easily accessible. “In many product
categories, it is difficult to find the real thing,”
said Eckhardt, an expert on brands and consumer behavior in China. “You might want to
watch the real Black Swan movie and not the
fake one, but it’s actually quite difficult to navigate this in the marketplace.”
Counterfeit products exist everywhere. In
a study Eckhardt conducted that looked at attitudes toward counterfeits in eight countries,
she found that in China, counterfeits are a
normal part of everyday life, and the reason is
tied primarily to a view of consumer ethics
quite different from what is seen in the US.
For example, many Chinese consumers do
not understand the concept of intellectual property—the idea that a company can own the way
something should look. They don’t see the “LV”
www.suffolk.edu/business /35
�BRAND PIRACY
of a Louis Vuitton bag as property that can’t be
used. “This is not really a concept that people
buy into,” said Eckhardt. “They say, ‘If a local
company can use that design on another piece
of leather, it shouldn’t make any difference.’”
Egalitarianism is also very much a part of
the picture. Respondents in Eckhardt’s study
said: “We earn RMB and American people
earn dollars. We don’t earn as much as everyone else, so we shouldn’t be expected to pay
those prices. We deserve to pay only a dollar
or two for the counterfeit items because there
is such an income discrepancy. We can’t afford the real thing.”
Lack of resources doesn’t create lack of
desire, especially when people all across the
country are exposed to advertisements for
global brands on the Internet and television.
The Chinese want to buy these brands to be a
part of the global community, but from simply
an economic perspective, many don’t have the
means, and that’s where counterfeits begin
and consumer ethics end, Eckhardt said. She
discusses these and other findings from her
study in the recent book, The Myth of the
Ethical Consumer, co-authored by Eckhardt,
Timothy M. Devinney, and Pat Auger.
Interestingly, the counterfeit marketplace
creates its own status hierarchy. Consumers
pay much more for fakes that aren’t noticeably fake. This quality range corresponds to
social standing in China and progresses from
fake to real, secretary to CEO.
CHINESE NAMES:
getting it right
Phonetic:
Mercedes-Benz in Taiwan “Ben-Tze”
means Stupid to Death, or Stupid to the
Point of Dying (bad); BMW or “Bao-Ma”
means “precious horse” (good)
Conceptual:
Revlon “Lu-Hua-Nong” means “dense dew”
from a famous poem; Porsche “Bao-Shi-Jie”
means “swiftness to ensure short time”
Or mixed:
Lancome “Lan Kon” means “orchid” and
either “cardamon” or “red nails with balsam blossom”; “Hummer:” “Han Ma”
means “husky valiant horse”
36/ Suffolk Business Magazine FALL 2011
“People are so savvy about counterfeits in
China,” said Eckhardt. “They aspire to own the
real thing when they can afford to do so. ‘Yes, of
course I buy the fake because I can’t afford to
buy the real,’ they say, but there is a flip side: ‘As
soon as I can afford to buy the real one, I will.’
There is an aspiration to have that, and to have
all the trappings that demonstrate it’s real. You’ll
see people carrying handbags that still have the
price tag on it just to signal, this is real.”
David Woronov, partner
at Posternak Blankstein
& Lund LLP
PROTECTING YOUR BRAND
The Chinese government has taken measures
to prevent counterfeiting, but it’s still the
“wild west” in many respects due to the vast
size of the country and a population larger
than the US and Europe combined, making
enforcement difficult.
Chinese regulations protect trademarks
and commercial names and designs. Applicable laws include the Trademark Law, Unfair
Competition Law, and the Product Quality
Law. China is a member of the World Trade
Organization (WTO), the World Intellectual
Property Organization (WIPO), and party to
the Madrid Protocol, all requiring members
to honor international trade rules and intellectual property rights.
An important distinction that sets China
apart is its approach to trademark registration. “China is a “first-to-file” jurisdiction,”
said David Woronov, partner at Posternak
Blankstein & Lund LLP. “This means there is
a horse race immediately to go to Beijing to
the trademark registry and to register. Most
other countries have the “first-to-use” standard.” The first-to-file law allows for “wellknown” marks registered elsewhere (Starbucks, McDonald’s, etc.) to be given priority
if someone else registers them in China first,
but lesser-known marks are vulnerable to being snatched up and registered by anyone who
believes a brand might have future value.
“The value of your name and your brand
has totally come home to roost for international businesses in the last 10-15 years,”
said Woronov, a specialist in international
business law. “Businesses are realizing that
having a brand out there, in and of itself, can
be worth billions.”
Woronov advises clients to contact the
registry early and register the trademark,
company name, and product name in Chinese and English before someone else does,
and before the mark becomes generic. “Be
careful of your Chinese names!” he warns.
“In China you can try to do an English name
in Arabic letters, and come up with what
sounds, to you, like your name in Chinese
(phonetic translation) or you could do a
conceptual translation that may not sound
anything like your name but carries the
same meaning or has a good message.”
Once registered, businesses need to be
vigilant about their brands, Woronov said.
“Consider hiring a third-party service to monitor trademark and domain name registrations,” he said, “and monitor Taobao for knockoffs of your product—it is a huge online
resource for sales to the middle class in China.”
It also helps to educate employees on the
value of their brand. In Chinese culture, gifts
are highly valued when celebrating Chinese
New Year, marriage, the birth of children, new
homes, and other major events, Woronov said.
“You don’t give a pirated piece of merchandise
to somebody as a gift—it’s considered a loss of
face, and your reputation will be sullied, possibly for the rest of your life.”
Lastly, get contracts in Chinese and translate them into English. Specify damages in the
contracts because courts will not infer damages, unlike in the US. If you need legal enforcement, seek administrative legal routes
that give “equitable remedies.” The infringer
is fined (criminally) and shut down, but few
damages are paid to the brand owner. This
quick action may be preferable to lengthy and
expensive litigation in Chinese courts that are
clogged with cases. (Courts in Shanghai have
20,000 cases in front of them.)
The best way to protect the integrity of
a brand in China is to be prepared, develop
relationships, and have good contacts,
Woronov said. SB
�By Rebecca Dienger
Poised for Success
With first-hand experience, students transform
knowledge into professional skills
STUDENTS AT SAWYER Business School
are ambitious, always seeking opportunities to
test their skills in the real world.
Many students, like Suffolk alumna
Mary DesBois, study abroad, contribute to
student organizations, and work for corporate executives before graduation. They
embrace theory, but also crave the opportunity to apply themselves.
“People who are willing to go the extra mile
can gain so much from the Suffolk experience,”
DesBois said. “What has given me the greatest
competitive advantage is the strong network
I’ve built through a combination of involvement
both inside and outside the classroom.”
According to DesBois, the model of accessible faculty, many of whom remain active in
their respective fields, serves students well and
is often the conduit for real-world experiences
through their industry contacts. DesBois has
initiated her own opportunities as well. As a
student, she managed Sawyer Business School’s
social media channels, served as president of the
student-led Professional Marketing Association,
and worked as a study abroad alumni ambassador and Sawyer ambassador.
An internship at Hill Holliday, one of the
top full-service advertising agencies in Boston, bolstered DesBois’ confidence. She conducted social media research for one of the
largest pharmaceutical companies in the
world and performed live market research
and website analyses.
Studying in Australia in 2009 was a “cornerstone to my experience at Suffolk,” DesBois said.
It offered her insight into the logistics and possibilities of working in travel, tourism, and education with an international company.
“I’ve found that I prefer to work where the
action is,” said DesBois. “If you are willing to put
yourself out there and work hard, amazing opportunities come along.”
Luke Auen’s amazing opportunity was
becoming a finalist in the 2010 New Product
Competition. Auen, a recent Entrepreneurship
graduate, created a development plan to commercialize his product, a fitness shaker bottle
with compartments for storing supplements.
“I believe this product has enormous potential in the fitness industry because many people
deal with the inconvenience of carrying supplements to and from the gym,” said Auen, who
works out 4-5 times a week and plays basketball,
football, and golf.
“As an entrepreneur, you are very passionate
about your ventures, but you sometimes struggle to see them from others’ perspectives,” said
Auen. “The competition gave me the chance to
bring my idea forward and get feedback.”
Auen values the advice of his professors
and classmates and incorporated some of
their suggestions into his business plan.
“Their positive reactions motivated me. It was
the fire I needed.”
Auen said the contest required inspiration,
motivation, and patience to develop his concept,
which has served him well as he moves through
the process of commercialization.
“The skills I’ve acquired in the Center for
Entrepreneurial Studies have given me the confidence to start my own business,” Auen said.
“We have covered it all from opportunity matrices, financial planning and feasibility outlines,
to business plans, bootstrapping, and social entrepreneurship.”
Recent graduate Bianca Geigel came to
Suffolk University fresh from a technology internship with Rudy Giuliani’s presidential committee. While at Suffolk, her goal was to complete an internship with a large corporation.
Geigel eventually became the first intern
for PepsiCo’s Northeast region food service
division. She spent six months as a customer
development manager for the metro Boston
area, working with area distributors, identifying opportunities for merchandising products, and ensuring customer satisfaction with
four major brand lines.
Geigel’s daily interactions with hundreds
of small business owners gave her insight into
the way people manage their businesses on a
day-to-day basis and the kinds of decisions
they have to make.
Many students seek professional experience to gain transferrable skills and compete
for jobs, but Geigel, who has worked 25-35
hours a week since she was a freshman, believes internships and part-time jobs provide
students with business knowledge that helps
them in the classroom.
“I understood concepts that much better
and took so much more away from my classes
after working at Pepsi and was a much better
student for it,” Geigel said.
Geigel now works as an associate accounting
analyst for Fidelity, where she also completed
an internship.
Patrick Coelho graduated with a double
major in Finance and Global Business and
was immediately hired by Julio Simões Logistica, Brazil’s largest logistics company,
based in São Paulo.
According to Coelho, experiences with the
Collegiate Investors Association (CIA) and contributions to the start-up of the nonprofit resume-builder PeopleHelper.org gave him an
edge in the job market. His travels between the
US and Brazil also expanded his appreciation
for the global marketplace. Coelho’s parents are
Brazilian, and while they reside in the US, summers were always spent abroad.
As a junior, he coordinated student excursions to Wall Street, and as a senior, he served
as CIA president and personally invited financial industry executives to speak on campus.
“We wanted to teach our members how to
understand and trade in world markets. Most
importantly, we wanted to prepare Suffolk’s future entrepreneurs with modern investment
skills and techniques,” Coelho said.
As co-founder and chief financial officer of
People Helper Inc., he tackled business development, revenue generation, grant researching,
partnership development, and marketing. He
not only learned about social responsibility, but
he also promoted it. Coelho’s role as a senator
in the Student Government Association for
three years demonstrated his leadership ability.
He is now participating in a one-year talent development program designed by JSL to develop
the future leaders of the company. SB
www.suffolk.edu/business /37
�Professor’s Research Highlights
Global Impact of Law and Ethics Department
BY STEVE HOLT
A
Suffolk professor in the Department of
Business Law and Ethics has created a
metric to do what no one has done previously: quantify the rule-of-law in a given country
and analyze its impact on business.
David Silverstein’s Rule-of-Law
Metric enables researchers to track
and compare the relationship between a nation’s rule-of-law (based
on the Heritage Foundation’s “Index
of Economic Freedom”) and the free
practice of business. Silverstein was
able to graphically illustrate, for instance, a correlation between the
precipitous decline in rule-of-law
over the last decade in Venezuela and
Zimbabwe and a resulting economic
and business deterioration. The
study, co-authored by graduate fellow Dan Hohler, was published in the
winter 2010 issue of the American
Business Law Journal.
Silverstein asserts that businesses
must “live by tomorrow’s law,” an38/ Suffolk Business Magazine FALL 2011
ticipating changes in business legislation—a principle he says has been
virtually ignored in business management training.
“Business managers are not typically taught to try to factor legal
change into their planning,” Silverstein said. “That’s always been a mystery to me because we teach our business students that the essence of
budget management is anticipating
the future. We do that in all kinds of
areas—we teach them to anticipate
changes in wage rates, interest rates,
raw material prices.”
If more companies had anticipated the 1970 formation of the US
Environmental Protection Agency,
for example, many corporations
�might have avoided financial and legal penalties later on. Not
only did the EPA establish penalties to discourage environmental degradation, but it could also retroactively penalize companies for questionable practices.
Silverstein also concluded that legal uncertainty and
growing government regulations inhibit the willingness of
businesses to take risks. This may be especially true in the
United States, whose Rule-of-Law Metric Silverstein and
Hohler are currently researching. Although conclusive data
are not yet available, Silverstein suspects they will indicate a
deterioration of American rule-of-law, and thus a negative
effect on its business climate.
He cited the ongoing debate over the so-called “net neutrality” as a prime example. With the Securities and Exchanges
Commission leaning toward forcing broadband companies to
license their infrastructure to competitors, Silverstein argues
that this is “the kind of government intervention and regulation
and uncertainty that simply discourages business investment.”
DEPARTMENT: MAKING ETHICS “SECOND NATURE”
Silverstein’s article exemplifies the global reach of programming and faculty research within the Department of Business
Law and Ethics. Initially established as the Department of
Business Law, the department added “ethics” to its name in
2004. In an era where names like Enron, Madoff, and Blackwater have brought corporate law and ethics to the forefront
of national attention, the department’s mission has never
been more important.
A critical component of doing business is to “remind people
of the American ethics of honesty and dependability and trust,”
said Department Chair Anthony Eonas. He also stressed that it
is important to “protect yourself from others who don’t have
the same ethical conduct.”
Incisive research, of course, is a main area of influence. In
addition to Silverstein, Associate Professor Mark S. Blodgett’s
papers on the emerging global business trends and ethics programs are slated to appear in a future issue of the Journal of
Business Ethics. Associate Professor Miriam Weismann’s article
about regulating unlawful corporate behavior appears in the
January 2011 issue of Journal of World Business.
The department’s most significant outreach to the business
community comes through its Center for Global Business Ethics
and Law, which “offers educational programs for the business
and financial community, the public, and members of academia
in the Boston area,” said Center Director Weismann.
“These programs address the major corporate governance
issues that impact business in the interconnected global and
domestic marketplaces,” she said.
The Center’s annual spring symposium features international thought leaders speaking on contemporary cases in
business ethics. In 2010, Bernard Madoff whistleblower
Harry Markopolos addressed the role of business ethics in
rebuilding financial integrity.
The 2011 symposium featured New York Times financial columnist Ross Sorkin. Author of the 2009 bestseller Too Big to Fail,
Sorkin identified and assessed the regulatory changes being put
into place to achieve financial reform and explored whether the
private sector self-regulation can
be implemented successfully. An
expert panel included federal
“� usiness managers
B
regulator and prestigious memare not typically
bers from the private sector.
taught to try to factor
A business ethics advisory
legal change into
group is also in the works,
Eonas said. “Along with our
their planning. That’s
existing real estate law advialways been a myssory group, one tied to ethics
tery to me, because
should greatly contribute to
we teach our business
our efforts in reaching the
students that the
boardroom,” he said.
essence of budget
While undergraduates may
management is
not major in Global Business
Ethics and Law, every underanticipating the
graduate is required to take
future. ”
Principles of Business Law, and
a number of related classes are
available as electives. Students may also participate in Global
Travel Seminars to locations, such as Prague, Athens, Morocco,
and China, to assess real-life ethics cases in international firms.
In a global climate, Eonas said the goal is for students to
learn how to comply with the laws of the United States and
understand how standards vary from country to country. As
graduates enter a business climate where profit too often
trumps propriety, what hopes do Eonas and his faculty have of
accomplishing these goals?
“We can only continue training the students who come
through our programs to recognize different ethical dilemmas
and be able to make it second nature to decide what’s ethical
and what isn’t,” he said. “We want to get our students out there
to influence the companies they go to work for.” SB
www.suffolk.edu/business /39
�SUFFOLK BUSINESS
ALUMNI CONNECTIONS
Greetings Fellow SBS Alumni,
AS WE WRITE THIS LETTER, the freshmen class strolls the corridors of
Suffolk with excitement and anticipation and with their usual pedagogical expertise, faculty provide them with the education and experience
they need for the rigors of the professional world they will soon enter.
We believe the education received and the connections made while
at Suffolk helped us all better manage the obstacles and challenges we
confront in our professional lives. If, as an alumni population 63,000
strong, we worked as a community in service to each other and to our
alma mater, imagine the impact.
Given the additional challenges we currently face in our lives, there is
no better time to reconnect and engage with the Suffolk community than
now. Networking and relationships have always been a critical element to
professional success and to each of us achieving our goals. In our 6-degreesof-separation world, what is the likelihood that the person sitting beside
you on the train, in a coffee shop, or down the hall, share the same alma
mater? We are part of a powerful network of professionals who share a
Suffolk education. The strength of that education, of that “brand” lies in
the connectivity of its alumni to each other and the institution.
Therefore, this letter is a call to action. We want to rally the men and
women who proudly place Suffolk University, and especially the Sawyer
Business School on their resumes, to reach out and make the broader community a bigger part of their lives. There are many ways to rekindle connections: provide an internship, invite students to “shadow” you in your
workplace, respond to the requests from deans and faculty, network with
fellow Suffolk alumni. Whatever you do, stay connected and involved.
Over the years, many of you have been involved and your participation
and generosity have made a difference that is greatly appreciated. We thank
you and hope you will continue to support Suffolk in any way you can.
We have learned that a strong brand is “a promise” and differentiates
the product from all the other products on the playing field. We need to
continue to work on what differentiates Suffolk from all the other business schools out there, and your time, energy, and ideas will help us do
that. Time is precious, so please participate any other way that you can.
There is no doubt, when you need help the Suffolk community will be
there for you – with all of our involvement, we’ll be all the stronger.
We look forward to welcoming all of you back.
Patricia (Trish) Gannon, MPA ’97
President
Sawyer Business School
Alumni Board of Directors
Eliza Parrish
Senior Director of Alumni Engagement
Sawyer Business School
Call for Nominations
Sawyer Business School Alumni Trustee
AN ALUMNI TRUSTEE on the University Board of
Trustees represents each of Suffolk University’s three
schools and their respective graduates. Nominations
are held sequentially so that all schools are equally
represented. This year, the Sawyer Business School
will undergo its nomination and selection process.
Alumni Trustees are appointed to a three-year term.
As a member of The Board of Trustees of Suffolk
University, the Alumni Trustee is appointed to serve
the best interest of the University and its alumni.
Examples of the primary criteria/experience that
are sought include:
• � eadership in one’s own field(s) and/or other
L
affiliations
• � emonstrated prior commitment to Suffolk
D
University
• � ommitment to raise funds for the University
C
• � ommitment to advance the mission of the
C
University
• � trong interpersonal and communication skills
S
Principal Responsibilities of a Suffolk University
Alumni Trustee:
• � articipate at trustee board meetings four
P
times a year
• � erve as active members on selected trustee comS
mittees to include the Alumni Trustee Committee
• � ttendance at school-based Alumni Association
A
meetings, as schedule permits
• � articipation in Trustee Annual Fund, with a miniP
mum giving commitment of $2500.00
• � epresent the interest and needs of alumni to the
R
Board of Trustees
Please submit the name of your Sawyer Business
School nominee, along with a brief biography and
statement of intent to:
ELIZA PARRISH
Senior Director of Alumni Engagement
Suffolk University
73 Tremont Street
Boston, Massachusetts 02108
Or via email: eparrish@suffolk.edu, no later than
February 1, 2012.
40/ Suffolk Business Magazine FALL 2011
��SUFFOLK BUSINESS
ALUMNI CONNECTIONS
Institute for Executive
Education: Events Recap
Panelists visit Suffolk for Institute for Executive Education Events
1.
2.
1. Panelists at the “Leading the Business of Clean Energy” event discussed the challenges and advantages of building a green economy. Left to right: Nick
d’Arbeloff, vice president of Enterprise Energy Management at EnerNOC; Judith Nitsch, president of Nitsch Engineering; Bryan Koop, senior vice president
and regional manager of Boston Properties; James W. Hunt, III (JD ’00), chief of Environmental & Energy Services of the City of Boston; and Mindy Lubber
(JD ’83), president of Ceres. // 2. Last September, executives discussed the importance of networking and mentoring at the “Women Making a Difference
in Finance” event. Left to right: Marybeth Celorier, director of Finance at Foley Hoag LLP; Lourdes German, vice president of Municipal Finance at
Fidelity Investments; Bonnie Monahan, vice president and treasurer for Dunkin’ Brands Inc.; and Donella Rapier, chief financial officer for Partners in
Health. // 3. Speakers at the “Leading the Business/Human Resources” event included (left to right): Arthur Bowes (MBA ’80), senior vice president of
Human Resources at North Shore Medical Center; Russ Campanello, senior vice president of Human Resources at iRobot Corporation; Lisa KellyCroswell, senior vice president of Human Resources at Vertex Pharmaceuticals; Helen Sayles, senior vice president of Human Resources at Liberty Mutual Group; and Michael Barretti (MBA ’82), director of the Institute for Executive Education and Life-Long Learning at Suffolk. Althea Lynos (MBA ’89),
vice president of Human Resources & Development at Northeast Hospitals, moderated the event.
42/ Suffolk Business Magazine FALL 2011
�BY JEN WOODS
ALUMNI CONNECTIONS
Left to right: Senior Fellow at Suffolk’s Center for Public Management Richard
Kelliher, Boston Mayor Thomas Menino, Sawyer Business School Dean William J.
O’Neill, Jr., Melrose Mayor Robert Dolan, and Salem Mayor Kimberly Driscoll.
Sawyer Business School Dean William J. O’Neill, Jr. (left) talks with the
Hon. Harry Hoglander (right), chair of the National Mediation Board and
Suffolk University Law School alumnus.
Moakley Breakfast Series
Public service talks celebrate late congressman’s legacy
TO CARRY ON the public service legacy of late
Congressman John Joseph Moakley, the Institute of Public Service and Center for Public
Management hosted four assemblies, collectively called the Moakley Breakfast Series.
Moakley, a Suffolk University Law School
alumnus, made a lifetime commitment to
public service. He served as a Massachusetts
state representative, Senator, and member of
the Boston City Council. He is highly regarded for his accomplishments in housing, historic preservation, environmental protection,
transportation, healthcare, veteran and elderly services, education, and human rights.
The Moakley Breakfast Series brings federal, state, and municipal leaders together to
discuss pertinent public policy issues. The
events gained the interest of several prominent and influential people.
Congressman Barney Frank kicked off the
series last October at the John Joseph Moakley United States Courthouse in South Boston. He discussed the financial crisis of 2008
and criticized government leaders for a lack
of financial oversight.
Frank also spoke about the Dodd-Frank
Wall Street Reform and Consumer Protection
Act, which he co-sponsored with Senator
Chris Dodd of Connecticut. The bill was
signed into law in 2010 and is designed to promote financial stability in the United States.
Frank said he hopes it will improve financial
accountability and transparency and protect
the American taxpayers by ending bailouts.
At the second meeting in November, a panel
of Massachusetts mayors discussed municipal
healthcare reform. Speakers included Salem
Mayor Kimberly Driscoll, Boston Mayor Thomas Menino, and Melrose Mayor Robert Dolan.
The city officials advocated giving cities
and towns the authority to change healthcare
plans outside of collective bargaining. They
suggested that the reform would lead to substantial savings, which would preserve jobs in
their communities.
In March, the third series featured the
Hon. Harry Hoglander, chair of the National
Mediation Board and Suffolk University Law
School alumnus.
Hoglander’s talk, “Madison, Massachusetts, and Mediation: Collective Bargaining
During Crisis,” was timely, as Wisconsin Governor Scott Walker had recently signed a controversial bill that would take away collective
bargaining rights from state union employees.
Hoglander focused on how the bill would impact federal and state public employee unions.
Hoglander, who was involved in labor
relations as a pilot for Trans World Airlines
(TWA), also discussed a Mass Bay Commuter Rail dispute that was before the National
Mediation Board.
The final series in June, entitled “Changing State Government,” featured several Suffolk University alumni. Panelists included
Suzanne Bump, State Auditor; Andrea Cabral,
Suffolk County Sheriff; Mary Beth Heffernan,
Secretary, Executive Office of Public Safety &
Security; and Rachel Kaprielian, Registrar of
Motor Vehicles. SB
Congressman Barney Frank kicked off the
Moakley Breakfast Series last October and
discussed the financial crisis of 2008.
www.suffolk.edu/business /43
��SUFFOLK BUSINESS
DONOR PROFILE
Edward Terino
MBA ’84
S
uffolk MBA alumnus Edward Terino is
an accomplished, senior-level business
executive who is passionate about innovation and improving education.
Terino, president of GET Advisory Services LLC, currently serves as a director for
several public companies’ Boards. He is a director at S1 Corporation, a financial services
technology company; Baltic Trading Limited,
a maritime transportation company; and
SeaChange International, a video-on-demand technology company. He is also a
founder and investor in Novium Learning
Inc., a start-up post-secondary vocational
education company.
Many business school graduates, Terino
said, “need to be more creative and better
prepared to navigate change.” One of his goals
is to help transform the learning experience
so that graduates are “better equipped to deal
with personal and professional challenges
that they will face throughout their careers.”
Terino found a partner for his approach
to business education in Sawyer Business
School Professor Robert DeFillippi, director
of the Center for Innovation & Change Leadership. DeFillippi heads a faculty initiative
that examines ways to promote innovative
thinking and change. A major aim of the Center is to incorporate the topic of innovation
across the business curriculum.
“Innovation can play a vital role in solving
business problems and developing business
strategies,” said Terino, who established an
endowment to support the Center. “Successful business professionals must lead their
organizations through complex changes, or
the business won’t survive.”
Terino’s passion for innovation and education stems from his professional background. He served over 10 years in senior
management roles at Houghton Mifflin’s
Educational Publishing Division and over 10
years in executive positions at information
technology companies, including Art Technology Group and Applix, Inc.
Terino’s ability to innovate and adapt has
enabled him to implement new technologies
in many areas, such as budgeting, forecasting,
financial and management reporting, product
development, sales force automation, customer service, inventory management, and
distribution management. Terino has also led
successful merger and acquisition projects,
strategic growth initiatives, and turnaround
efforts for many organizations.
“Successful business leaders focus on
continuous improvement and are open-
minded, innovative problem-solvers who
adapt quickly,” Terino said. SB
If you would like to know more about the Center
for Innovation & Change Leadership or other programs and initiatives in the Sawyer Business School
that are advanced by private contributions, please
contact Philip Cunningham, Director of Development at 617.573.8441 or pcunningham@suffolk.edu.
“Under the leadership of Dean William O’Neill,
the growth and development of the Suffolk University School of Management has been nothing
short of remarkable,” said Terino, who has contributed to Suffolk since 1999. His endowment
fund will help business students apply innovation and change leadership skills in business.
�Suffolk University / Sawyer Business School
8 Ashburton Place, Boston, MA 02108-2770
SUFFOLK BUSINESS
UPCOMING EVENTS 2011-2012
Institute for Executive
Education Presents:
Leading the Business of
Global Non-Profits
11:45am-2:00pm, December 8
Contact Julie Schniewind:
617.305.1902
www.suffolk.edu/execevents
Institute for Executive
Education Presents:
Women Making a
Difference in
Entrepreneurship
11:45am-2:00pm, February 28
Contact Julie Schniewind:
617.305.1902
www.suffolk.edu/execevents
Center for Global Business
Ethics and Law Presents:
Annual Sustainability Award
March 21
Contact Eliza Parrish:
617.994.4231
Institute for Executive
Education Presents:
Women Making a
Difference in Healthcare
Innovation
11:45am–2:00pm, April 11
Contact Julie Schniewind:
617.305.1902
www.suffolk.edu/execevents
Moakley Breakfast Series
June 8
617.573.8330
�
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Title
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Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
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Identifier
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SU-1827
Title
A name given to the resource
Suffolk University Business School Alumni Magazine, Fall 2011 issue
Date
A point or period of time associated with an event in the lifecycle of the resource
2011
Source
A related resource from which the described resource is derived
Suffolk University Records
Series SUG-001.004 Suffolk Business Alumni Magazine
Creator
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Suffolk University
Type
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Text
Documents
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PDF
Language
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English
Subject
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Suffolk University
Suffolk University--School of Management
Suffolk University -- Periodicals
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Copyright Suffolk University. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
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<p>Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.</p>
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Dublin Core
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Title
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Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
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SU-1832
Title
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Frank Sawyer at the 1982 dedication of the Sawyer Building
Date
A point or period of time associated with an event in the lifecycle of the resource
29 April 1982
Source
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Suffolk University Records
Rights
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Series SUJ-004.01 Special Materials: Photographs: Student life, Box 57
Copyright Suffolk University. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Creator
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Suffolk University
Type
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Still image
Photographs
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JPG
Subject
The topic of the resource
Suffolk University--School of Management
Building dedications
Sawyer, Frank
Educational facilities
College buildings
Relation
A related resource
Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.
Events
Sawyer Business School
Suffolk Campus
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Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
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SU-1835
Title
A name given to the resource
Frank Sawyer receiving his Doctorate of Commercial Science at the 1979 Suffolk University Commencement
Date
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10 June 1979
Source
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Suffolk University Records
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Series SUJ-004.001 Photographs: Campus events and student activities, Box 49
Copyright Suffolk University. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
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Suffolk University
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Pictured: Dean Richard McDowell, Hon. Walter H. McLaughlin, Frank Sawyer, Doctor of Commercial Science, Thomas A. Fulham, President
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Still image
Photographs
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JPG
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Suffolk University--School of Management
Sawyer, Frank
Graduation ceremonies
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Commencements
Events
Suffolk University
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Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
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SU-1836
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Carol Sawyer Parks and Dean John Brennan at the dedication ceremony for the Sawyer School of Management
Date
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21 September 1995
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Suffolk University Records
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Series SUJ-004.001 Photographs: Campus events and student activities, Box 74
Copyright Suffolk University. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
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Suffolk University
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Photographs
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JPG
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Suffolk University--School of Management
Parks, Carol Sawyer
Building dedications
Educational facilities
College buildings
Relation
A related resource
Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.
Events
Sawyer Business School
Suffolk Campus
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Dublin Core
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Title
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Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
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SU-1837
Title
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Feature story about the dedication of Suffolk University's Sawyer Building, 1982
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1982
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Suffolk University Records
Series SUG-003.001: Suffolk University Newsletter (SUN)
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Suffolk University
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An account of the resource
Story from the Suffolk University Newsletter (SUN), vol. 11, no. 4, May 1982
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Text
Documents
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PDF
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English
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Suffolk University
Suffolk University--School of Management
Suffolk University -- Periodicals
Buildng dedications
Sawyer, Frank
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Copyright Suffolk University. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Relation
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<p>Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.</p>
Sawyer Business School
Suffolk Publications
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PDF Text
Text
�I From the Dean I
MISSION STATEMENT:
We create a learning environment that enables our students to
emerge as succesiful leaders in the practice of global business and
public service. We value excellence in education and research) and
work with our students) alumni and business partners to achieve it.
T
he ability to embrace change is
essential to success in any profession.
Organizations and people today must be aware of
external influences affecting their business and react
to these changes or be left behind . They must also be
open to new ways of thinking, and new approaches
to product development or services.
At Suffolk's business school, we adopted a
new mission statement in March. This new
mission, highlighted above, incorporates our
new global vision and reflects recent changes
in business thinking. Throughout the year,
a faculty task force met to enhance the
Executive MBA curriculum. A similar
task force also examined the undergraduate
entrepreneurship curriculum.
Students at the business school learn to be open
to the many different approaches to problem
solving-they think outside the box and come
up with creative solutions to solving issues in a
complex global environment.
Consistent with our commitment to lifelong
learning, this issue of the Suffolk Business
Alumni Magazine is dedicated to innovation
and globalization. Each aspect of the magazine
discusses or focuses on innovation.
We begin with three articles written by
members of the Sawyer School faculty.
Professor Robert DeFillippi's article, The Spirit
ef Global Innovation, takes a look at how
organizations can lose their competitiveness
when they lose their innovative spirit.
Professor Ruth Ann Bram.son's article,
What Is Happening to American Democracy,
provides insight into how public administrators
can strengthen civic engagement. Finally,
Lin Guo's article, Integrating China into Global
Financial Markets, discusses China's newfound
acceptance into the global marketplace and
what this acceptance means to the Chinese
economy and financial markets.
In this issue we've profiled seven alumni
innovators and expanded the Alumni News
section to give you a better glimpse of some
of the many new networking opportunities
in the Boston, Cape Cod, South Shore, and
Metro West Alumni Chapters. Please
remember to set aside Suffolk's Alumni
Reunion Weekend,June 11-13, for classes
ending in 4s and 9s on your calendars.
I hope you enjoy this issue. I would like to
hear your thoughts and feedback on items
included in this issue and on items you would
like to see in the next issue. Post your feedback on the alumni section of the Sawyer
School's Web site at www.sawyer.suffolk.edu.
I look forward to seeing you at one of our
many alumni events during the year.
Very truly yours,
Willia
Dean
Preparing Successful Global Business Leaders
Suffolk Business /Sawyer School of Management
�SuffolkBusiness
Suffolk University
Sawyer School of Management
SuffolkBusiness
Spring 2004
David J. Sargent
President
William J.O'Neill,Jr.
Dean
Susan C. Atherton
Contents
Associate Dean, Faculty and
Undergraduate Affairs
Shahriar Khaksari
10
Associate Dean/ Dean, International Programs
C. Richard Torrisi
Associate Dean/ Dean, Graduate Programs
THE SPIRIT OF INNOVATION
FOR A GLOBAL ECONOMY
by Robert DeFillippi, PhD
Professor of Management
Lillian Hallberg
Assistant Dean, Graduate Programs
Michael Lavin
Assistant Dean, Cape Cod Programs
Myra Lerman
12
Assistant Dean, Undergraduate Programs
Kelly Maclean Clark, BSBA '85
Major Gift Officer
WHAT IS HAPPENING TO
AMERICAN DEMOCRACY?
by Ruth Ann Bramson, PhD
Assistant Professor of Public Management
Paula Prifti Weafer
Director, Alumni Relations
Executive Editor
MidgeWilcke
Editor for Public Affairs
14
Rosemarie Sansone
Editor for Sawyer School
of Management
INTEGRATING CHINA INTO
G LO BA L F I NA N CI AL MA RKET S
by Lin Guo, PhD
Associate Professor of Finance
Teri M. Malionek, BSBA '89
Managing Editors
Tracey Palmer
Sara Romer
Steven Withrow
Copy Editor
Nancy Kelleher
Contributors
Solange Diallo, BSBA '03
Vicki Sanders
Art Direction/Design
Christine Hagg
Project Management
Sarah Medina
2
THE FIGURES
Photography
3
BUSINESS NEWS
Mark Alcarez
John Gillooly
Jovan Photography and Video
Tom Kates
Dan Oleski
Brian Phillips
16
ALUMNI NEWS
20
ALUMNI NOTES
Lawrence Tribune
Cover Photograph
Jacey (Debut Art)
SuffolkBusiness is published once a year
by the Sawyer School of Management.
It is produced by Creative Services/UMS
and distributed free of charge to alumni,
SEND LETTERS TO THE EDITOR TO:
Suffolk University, Suffolk Business Magazine
41 Temple Street, Rm. 481, Boston, MA 02114
students, friends, parents, faculty and staff.
The views expressed in this magazine do not
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or the official policies of the University.
email SuffolkBusiness@suffolk.edu
�The Figures
Strength in Numbers
Placement Success
Alumni
Domestic Employers (2002 partial list)
There are over 16,026 Sawyer School alumni worldwide.
SSOM Enrollment Trends
GRADUATE
UNDERGRADUATE
Campus Breakdown
Campus Breakdown
Boston, MA
Cape Cod,MA
Franklin, MA
Madrid, Spain
Dakar, Senegal
Boston,MA
Cape Cod,MA
Franklin, MA
North Andover, MA
Online
1,358
92
57
19
68
Total
Undergraduate Profile
Female
Male
1,068
64
52
104
56
Total
1,594
1,344
46%
54%
Graduate Profile
Female
Male
47%
53%
Massachusetts Residents
Out-of-State
International
69%
11%
20%
Full-time
Part-time
International
18%
82%
11%
Receiving Financial Aid
76%
Receiving Financial Aid
54%
(full-time only)
BSBA Major Breakdown
Management
Finance
Accounting
Marketing
International Business
Interdisciplinary Studies
Entrepreneurship
Public Administration
30%
18%
15%
15%
10%
9%
3%
1%
Graduate Major Breakdown
MBA
Public Administration/
Health Administration
(MHAIMPA)
Finance
(MSF/MSFSB, MSA, MST)
Top 10 Foreign Countries Sending Students to Suffolk
Bahrain
China
Colombia
India
Japan
Korea
Saudi Arabia
Taiwan
Turkey
Venezuela
Become a Country Ambassador!
Country Ambassadors assist prospective International students and
their families with questions about studying at Suffolk University and
living in Boston. For a list of current country ambassadors, visit our
Web site at www.suffolk.edu/internationalalumni.
2
Suffolk University
I Sawyer Sch ool of M anagement
62%
20%
18%
Cambridge Trust Company
Cape Cod Health Care
Digitas
Ernst & Young
Fidelity Investments
Genzyme Corporation
Global Advisors
Grant Thornton
Hill Holiday
John Hancock Financial Services
Massachusetts Department
of Public Health
Massachusetts General Hospital
Mellon Trust
Pricewaterhouse Coopers
Raytheon
Schaepens Research Institute
State Street Bank & Trust
Thomson Financial
US Department of Labor
Verizon
WHDH-TV
International Employers (2002 partial list)
United Bank for Africa
McKinsey & Company-Austria
Bangladesh Bank
Dai m lerCh rysler Corporation-Belgium
Standard Produce Dealers-Cameroon
Texas Instruments, Inc-Canada
The Royal Bank of Canada
Deloitte Consulting-Denmark
The Gillette Company EasternEuropean Division
World Trade Center-Ecuador
Quaestor Investment
Management- England
Hale and Dorr, LLP-England
Compaq Computer Corporation-France
The Sheraton Corporation-Hong Kong
Merrill Lynch & Company, Inc-Japan
Intel Corporation-Japan
Nigerian Agriculture Bank
Digital Equipment CorporationSingapore
The Hertz Corp.-Spain
Joseph E. Seagram & Sons, Inc-Taiwan
MetLife-Taiwan
Tisco Asset Management Co. Ltd.Thailand
Grant Thornton, LLP-Thailand
Ministry of Finance and Customs-Turkey
Toyota-Sabanci-Turkey
Saudi Aramco-Saudi Arabia
�I Business News I
SUFFOLK BUSINESS GOES GLOBAL
International Study Program
"Every successful business is either global or will be global," said Shahriar Khaksari, Suffolk's
dean of international business programs. It is this fact that drove the launch this past fall of the
Sawyer School's new Global MBA, an innovative degree program designed to prepare global
business leaders.
Undergraduate and graduate students can
now expand their view of the world by participating in the International Study Program.
The program supplements students' study
of global business and enriches their overall
academic experience. International Travel
Courses are at the center of the program.
Under the leadership of Khaksari,' an interdisciplinary group of business school faculty members
developed an entirely new curriculum for the Global MBA. The program is offered full-time
and part-time and includes globally focused coursework, an in-depth study of the student's
choice of International Finance or International Marketing, and real-world international study
and work experiences.
"Effective managers must have the know-how and ability to forge global strategies and appreciate cultural and political differences," said Khaksari. "They must have a keen understanding
of how culture can shape business decisions. Suffolk's Global MBA is designed to provide individuals with the knowledge, skills and experiences they need to effectively manage, compete
and succeed in global business. We prepare men and women to lead successful businesses."
The core Global MBA curriculum enables students to build a solid knowledge base in key
functional areas of business and continuously challenges them to apply their knowledge across
cultures. After 12 months of academic coursework, students spend the last three months of
the full-time program earning credits as they work in a business enviromnent outside their
home country. Global MBA students may intern in a variety of industries, including consumer
products, e-conunerce, economic development, energy, finance, industrial manufacturing,
pharmaceutical, professional service, high technology, telecorm1rnnications or travel.
Employers may include start-ups.joint ventures or global corporations.
Business schools around the world have implemented international alliances and courses that bring
real-world global business issues into the classroom in response to an increasing need for effective
global business managers. Committed to establishing itself as a cutting-edge, globally focused
academic institution, the Sawyer School created an Office of International Business Programs,
headed by Khaksari in 2002. The launch of the Global MBA is just one piece of a larger plan.
New initiatives include globalization and enhancement of the undergraduate and graduate
curricula, the creation of increased strategic alliances with overseas universities and multinational
corporations, and expansion of students' global internship and employment opportunities.
Organized by Professor Teresa Nelson, as
part of the international business program,
international travel courses for 2004 include
visits to the Czech Republic, Chile, China ,
England, India, Belgium, the Netherlands
and Luxembourg.
Each travel course includes classroom time
in Boston studying the culture and economy
of the country to be visited; a seven to 10 day
visit to the country; ::tnd a follow-up class
and paper upon return. Students participating
attend lectures at a host institution, visit
corporations, and cultural sites.
The schedule for 2004 includes:
Undergraduate
Business in the European Union: Prague
Courses offered at Suffolk's Madrid Campus
Global Services Marketing
International Marketing
Introduction to International Business
Business in the European Union
Graduate
On the undergraduate side, this past fall, Dean O'Neill named Professor C. Gopinath director
of the global business program (formerly known as international business). First on Gopinath's
agenda was to evaluate the quality of the program. "The first important change we made was
to require all global business majors to have a minor," said Gopinath. "Most people enter an
organization through a functional area, like marketing or accounting. For our students to be
competitive, it's not enough to just major in international business."
Gopinath is excited about other undergraduate initiatives, such as the student-run International
Business Club and increased international travel seminars for undergraduates. "This spring we
have a group going to Prague, and in the sununer we'll offer four business courses on our
Madrid Campus," he said. O'Neill added, "These new initiatives solidify our commitment
to global business education." •
Operations Benelux
(Belgium, Netherlands, Luxembourg)
Financial Markets of London
Business in China
Doing Business in South America: Chile
Business in Bangalore, India
For course specifics, visit:
www.suffolkssom.org/ travel. •
Suffolk:Business
I Spring 2004
3
�I Business
News I
SUFFOLK ACCOLADES
Students Get Down to Business
Suffolk's Sawyer School of Management was
Chopping onions, busing tables and mixing
drinks were all part of Suffolk's undergraduate
business curriculum last year-at least for a few
select students. As part of an educational collaboration with small-business advisers and owners
from Lawrence, Massachusetts, a group of ten
undergraduate business students got a hands-on
lesson in what it's like to run a small business.
selected for inclusion in the 2005 edition of
The Best Business Schools published by the
Princeton Review.
This is a student-driven publication that gives
prospective business students an insider's
view into the best MBA programs in the US.
NAFSA: Association of International
Educators has selected Suffolk University
to receive an award for its international
programs. Suffolk is one of eight institutions
to receive this award. •
Sponsored by Lawrence's Center for
Entrepreneurship and Business Development,
the program allowed students to get involved at
every level-providing manual labor, technical
advice, product pricing and small-business plans.
(L to R) Professor Lee Kulas; Paula Castilo, BSBA '04
(Marketing); Lenka Schmitzova, BSBA '04 (Management)
and Philip Wang, BSBA '04 (Finance) are pictured in front
of the Center for Entrepreneurship and Business
Development in Lawrence.
One of the businesses that benefited was the
Bali Tropical Cafe. Owner Carlos Veras was
very enthusiastic about the program, even before he met the students. "They [the students]
are going to know everything they can about the restaurant. Everything I know. Then I'm
going to take opinions from them," he said. The students helped Veras with advertising,
telemarketing and payroll.
The majority of the students involved in the Lawrence project were Griffin Honors Society
scholars (all averaging a GPA of at least 3.3). Lee Kulas, adjunct professor at Suffolk and
one-year executive director of Lawrence's Center for Entrepreneurship and Business
Development, initiated the project. •
c)rld 8'oston
WorldBoston Alliance Formed
AM11nN,ol lh1WorldAll11 C111ncU1olAan111
,s
u
The Sawyer School and WorldBoston
have teamed up to bring high-profile global
business leaders to the Boston community.
The WorldBoston/ Suffolk University Global
Leadership Series is a forum for discussion
on business trends and how they impact the
world economy.
His Excellency Karim Tawfiq Kawar, US
Ambassador to Jordan, was the series' first
featured speaker. Approximately 60 people
attended the event on November 14 at
Suffolk's Sargent Hall. Kawar was raised
in Amman,Jordan, and is credited with
launching the IT industry in Jordan.
He became ambassador in 2002.
Business school deans from across New
England gathered this past October on Cape
Cod to attend the annual meeting of the
Association for New England Business
School Deans.
(L to R) Mike Barretti; US Ambassador Karim Kawar;
Brandie Conforti, executive director, World Boston; and
Suffolk's Dean of International Business Programs
Shahriar Khaksari
The Suffolk/ WorldBoston connection came about through Michael Barretti, director of
executive education and lifelong learning, who also is a member of the WorldBoston board
of directors. Established in 1961, WorldBoston is a source for global engagement in the Boston
area, providing a better understanding of the complex forces that shape social, economic and
political activities around the world. For information on upcoming events, contact the executive
programs office at (617) 573-8660. •
4
Suffolk University
Suffolk Hosts New England
Business School Deans
I Sawyer School of Management
Sawyer School Associate Deans Susan C.
Atherton and Richard Torrisi organized
the program. Topics of discussion included
new AACSB International accreditation
standards, branding for business schools
and empowering faculty leadership. Speakers
included John Fernandes, president/ CEO of
AACSB International, and Jerry Trapnell, dean
of Clemson University and immediate past
chair of the AACSB International board. •
�I Business News I
Suffolk MBAs get the EDGE
Bloomberg Comes to Suffolk
According to a survey published recently
in the Wall Street Journal's Guide to the Top
Business Schools, communication, strong
interpersonal skills and the ability to work
well with others in teams rated highest
among the skills recruiters seek when
interviewing business school graduates.
What does the business school have in
common with the Federal Reserve Bank
and the Vatican? They all use a Bloomberg
terminal to access the latest financial and
business information.
The Suffolk MBA EDGE (Empowerment,
Diversity, Globalization, Excellence)
Professor Michael Barretti (L) with a group of
Program is the professional development
MBA EDGE participants.
component that complements the Suffolk
MBA curriculum. Meeting throughout the
academic year, students gain the competitive advantage needed to succeed in today's dynamic marketplace. They develop their professional image by increasing their communication and leadership skills in this unique program.
The first MBA EDGE session relates new product development directly to entering MBAs.
Led by Michael Barretti, director of executive education and lifelong learning, students form
teams to develop and test a new product-a protector for an egg. Barretti's lecture, discussion
and hands-on exercises motivate students to picture themselves as a product in the development
stage. Students also interact with faculty and department chairs, learning about electives and
specializations they can choose to pursue in their MBA.
Networking opportunities throughout the day introduce students to each other, to Sawyer
School faculty, and to deans and administrators. While the day provides much valuable
information, it's also a time to socialize, design a "career path" apron, eat lunch on the Boston
Common and compete with faculty and deans in the annual MBA water balloon toss!
Other Suffolk MBA EDGE sessions address interview skills, writing the perfect resume,
corporate presentation skills, dressing for success and career development issues.
The EDGE luncheon series gives students the opportunity to meet informally with corporate
executives. Students learn firsthand what it takes to make it to the executive level. This fall,
students met with a leading healthcare CEO, a CFO, and a marketing executive.
It all comes together at the end of the year in an all-day business etiquette session. Students
receive formal coaching in an Art of Networking/ Executive Power Lunch. Students learn
proper dining techniques for a business lunch, how to "work a room" and how to gain the
competitive edge in a business social setting. •
New Tracks Prepare Students for Careers in Financial Planning
Aspiring financial planners can get on the fast track at the Sawyer School of Management.
The finance department has added two new options for those pursuing financial planning
careers: a certificate in financial planning and a certified financial planner track within the
undergraduate finance n1.ajor.
Each option offers a valuable opportunity for students to enhance their knowledge of
financial planning. Students can take courses in Personal Financial Planning, Estate Planning,
Taxation, General Insurance, Retirement Planning and Principles of Investments. Upon
completion of either program, students are entitled to take the CFP exam administered
by the CFP Board, which is the first step in the CFP certification process. For more
information, contact the finance department at (617) 573- 8396. •
This past fall, Suffolk business students and
faculty gained access to a Bloomberg terminal
thanks to the generosity of two Suffolk donors.
The terminals are located in the computer lab
on the fifth floor of the Sawyer Building.
"With a Bloomberg terminal, we have
instantaneous access to real-time financial
data, including stock prices, government and
corporate bond prices, exchange rates
and prices of derivatives," says Professor
Ki C. Han, chair of the finance department.
"Another great aspect is that the terminal
comes with a lot of valuable services, including the Product Certification program, which
all of our students can take advantage of."
The Bloomberg site, www.bloomberg.com,
is one of the top five most visited sites in
the United States for financial news, data
and analysis. •
MBA Students Serve as
Consultants for Change
A new elective offers MBA students
the opportunity to collaborate with local
for-profit and non-profit organizations to
diagnose a change dilenuna faced by these
organizations. Professor Regina O'Neill
developed MGOB 900 Managing
Organizational Development and Change
to help graduate students develop valuable
change management and consulting competencies through community outreach and
consulting projects. Students are working
with such organizations as the Gillette
Company, South Shore Elder Services,John
Hancock Financial Services, MassMentoring
Partnership, Summerbridge Cambridge,
Oxfam and United South End Settlements. •
SuffolkBusiness
I Spring 2004
5
�Faculty Promotions
and Appointments
Ross Fuerman was awarded tenure with
promotion to associate professor of accounting.
Lin Guo was awarded tenure with promotion
to associate professor of finance.
Kevin Krauss was named clinical assistant
professor of management/ coordinator of entrepreneurial programs and director of Suffolk's
graduate programs at Merrimack College.
Gregory Markham was named instructor
of finance.
Ross Fuerman's research on the performance of accounting firms was the subject of
an article in Business vJ.-eek, October 28, 2002.
Fuerman's controversial study ranked major
auditing firms on how much risk they
represent to the companies, boards and
investors who rely on their work. His goal
is to track and publicize auditors' performance
so that they can improve.
Jerry Gianakis co-authored "Procuring
Expertise: The Case ofWater Rate
Consultants," published in the Journal
of Public Procurement.
C. Gopinath authored "Pitfalls in
Sandy Matava was appointed clinical assistant
professor of public management and director
of the Center for Public Management.
Implementing Corporate Strategy" in
the Journal of Business Strategy.
Teresa Nelson was awarded tenure with promotion to associate professor of management.
Ki Han , co-authored "Contagion Effects:
Evidence from the Asian Crisis," published
in the International Journal of Finance. He also
co-authored "Mexican Peso Crisis and its
Spillover Effects to Emerging Market Debt,"
in the Emerging Market Reviews.
Suzyn Ornstein was promoted to professor
Charles Mambula published "Acts of
of management.
Entrepreneurial Creativity for Business
Growth and Survival," in a special issue of the
International Journal for Social Economics.
Donald May was named instructor
of accounting.
Lewis Shaw was awarded tenure with
promotion to associate professor of accounting.
Public Management Department.
Daniel Sankowsky published "ProblemBased Learning: A Modified Approach for
Introductory Management Science," in the
Southwestern Business Administration Journal.
Faculty Publications
Lewis Shaw co-authored "Surf City,
Douglas Snow was named chair of the
Mai Datta co-authored "Executive
compensation structure and corporate equity
financing decisions," published in the Journal
of Business and "Convertible Bond Calls:
Resolution of the Information Content
Puzzle," published in the Journal of
Financial Intermediation.
Nick Dedeke authored "Dimensions of
Service Quality: An Interactions-Centered
Approach," in International Journal Managing
Service Quality, and "Building Quality into
Information Supply Chains: Robust
Information Supply Chains (RISC)," in the
AMCIS Monograph on Information Quality.
Dedeke and Beverly Kahn published,
"Model-based Quality Evaluation:
A Comparison of Internet Classifieds
Operated by Newspapers and NonNewspaper Firms," in the AMCIS
Monograph on Information Quality.
8
Suffolk University
Quickbooks Pro 2003 Accounting
Information System Analysis and Design,"
in the AIS Section Compendium for Cases and
Classroom (CJ) Tools supplement to Journal of
Information Systems. He also authored, "The
Relationship of Accounting Majors' Cognitive
Style and Technological Proficiency: Are
Students Prepared to Enter an Increasingly
Knowledge-Based Profession?" in the Review
of Business Iriformation Systems.
Doug Snow , co-authored "Budgeting
by Negotiation in Illinois," in Budgeting in
the States: Institutions, Processes and Policies,
Edward J. Clynch and Thomas P Lauth,
eds, (Greenwood).
I Sawyer School of Management
Faculty Awards
Excellence in Teaching: Associate
Professor of Accounting and Academic
Director of the MST Program James
Angelini. Angelini
teaches tax and
accounting courses
to a large audience
of undergraduates,
MBA and MST
students, both
online and on site.
He also developed
a number of new
courses that have
met the varying
needs of students and Associate Dean Richard Torrisi and
programs designed
Associate Professor James Angelini.
and taught the
online version of
TAX 801: Issues in Federal Taxation,
among other achievements.
Excellence in Research: Assistant
Professor of Public Management Ruth
Ann Bramson. Bramson's research focuses on
issues of change management, civic engagement, deliberation in public policy and ethical
leadership. Her major publications include
"Strategies for Engaging the Community
in Productive Public Conversations about
Immigration Issues," co-authored with M.
Leighninger and published in the Journal of
Economic Development; and "Group Methods for
Whole System Change in Public Organizations
and Communities: An Overview," published in
the Public Organization Review and co-authored
with T. Buss.
Excellence in Service: The Global MBA
Team An interdisciplinary faculty team at
the origin of the creation of the Global MBA
program. Members of the Global MBA team
include, Associate Professor of Marketing
Nizamettin Aydin, Clinical Assistant Professor
of Marketing Michael Barretti, Business Law
and Ethics Associate Professor Mark Blodgett,
Associate Professor of Finance Mai Datta,
Professor of Management Robert DeFillippi,
Assistant Professor of Management Christian
DeLaunay, Associate Professor of Management
C. Gopinath, Professor of Information
�Systems and Operations Management Denis
Lee, Professor of Accounting Morris Mclnnes,
Associate Professor of Management Teresa
Nelson, Associate Professor of Public
Management Douglas Snow and Associate
Professor of Management Alberto Zanzi.
Teresa Nelson presented "The Comparative
Participation of Women as Governance
Leaders Across Economic Sectors: Is the
Promise of Entrepreneurship Fulfilled?" at the
Annual Babson-Kau:ffi-nan Entrepreneurship
Research Conference, Boston, MA.
This year a new faculty award, the Global
Business Education Award , was established.
The Global Business Education Award is given
to individuals committed to the development
of global business and was presented to
Associate Professor of Management Teresa
Nelson. Nelson, whose areas of expertise
include international business and strategic
management, has been at the forefront of
Suffolk's opening to global business. She has
organized a number of trips and seminars
with Suffolk students and exposed the Suffolk
community to various aspects of globalization.
Tracey Noga presented "Behavioral
Determinants of Students' Intention in
Participating in Teaching Evaluations" and
"Evaluating Statistical Methodologies in a
Taxpayer Elasticity Context" at the American
Accounting Association Annual Meeting.
Faculty Presentations
at Conferences
Faculty Leadership Roles in
Professional Associations
Robert Defillippi , was appointed to the
editorial board of the Organization Management
Journal (Sponsor Eastern Academy of Management). Also, he was appointed liaison for
project-based learning, Management Education
Division, Academy of Management, for a
three-year term of office.
Robert Defillippi presented "US Academics
Teaching Abroad" at the Professional
Development Workshop presentation on
"Short-Term. International Assignments" at
the Academy of Management, Seattle, WA.
Also, he presented, "Knowledge Work, the
Knowledge Diamond and its Enacted
Knowledge Space," at the 19th Colloquium
of European Group for Organization Studies
(EGOS), Copenhagen, Denmark.
Colette Dumas joined the newly established
Practice-Oriented Education Research
Network organized by the Knowles Chair,
Northeastern University. The network studies
methods of learning that integrate experience
in the world with experience in the classroom
(called practice-oriented education) . Its
research will focus on practice- oriented education's critical success factors and outcomes.
Colette Dumas presented "The Present
Moment is the Perfect Teacher: How
Mediation Can Inform our Teaching," at
the 30th Organization Behavior Teaching
Conference, Springfield, MA.
Jerry Gianakis was elected to the executive
council of MassASPA, the local chapter of the
American Society for Public Administration.
Also he was invited to serve on the management team of the incoming president of that
national organization.
C. Gopinath presented "Strategic Issues," at
the SRM Institute of Management Studies,
Kattankulathur, India. Also he gave a lecture on
"Indigenous Management," at the Rajaji Centre
for Public Affairs and YMIA, Chennai, India.
Laurie Levesque presented "Teaching Boot
Camp 101" and "Teaching Boot Camp 102"
at a Professional Development Workshop at
the Academy of Management Annual
Conference, Seattle, WA.
In Memoriam
William Lee
Sutherland, BSBA
'59, MEd '75
Retired Professor of
Management William
Lee Sutherland died
on September 2,
2003, in Billerica,
MA. He was 71.
Sutherland served for
32 years on th~ Sawyer School faculty, where
he taught the management principles course.
He was the faculty recording secretary and
adviser to the American Management
Association.
Sutherland is survived by his wife of 45
years, Maria (Anatos); two sons, Drs. William
Sutherland and Phillip Sutherland; his daughter,
Dr. Sandra Sutherland; and seven grandchildren.
Sutherland's sons, William and Phillip, earned
their undergraduate degrees from Suffolk's
College of Arts and Sciences, and his daughter, Sandra, earned her BSBA and MBA from
Suffolk's business school. Sandra's husband,
Habib Rahman earned his JD from Suffolk
Law School and was a part-time accounting
instructor at the Sawyer School.
David Pfeiffer, retired professor and
former chair of the Public Management
Department, died in his home on Hawaii
on December 17, 2003.
An internationally renowned scholar and
author in the field of disability studies, Pfeiffer
taught public administration and disability
issues to Suffolk students from 197 4 to 1994.
Most recently, he was the Resident Scholar
at the Center on Disability Studies at the
University of Hawaii at Manoa.
One of Pfeiffer's last professional pursuits
was the establishment of a new journal in the
field of disability studies, titled the Review of
Disability Studies (RDS): An International
Journal. He was serving as lead editor for the
new journal and wrote an introductory paper
for the first issue published in January 2004.
Pfeiffer is survived by his wife, Barbara,
two daughters, and a grandson.
SuffolkBusiness
I Spring 2004
9
�Why are only 1O percent of Fortune 500
companies from 25 years ago successful today? What happened
to the 90 percent that did not make the list? Part of the answer
lies in the fact that these companies lost their innovative spiritthe very same spirit that originally contributed to their success.
TheSpirit .
Inn ox. __.
__
by Robert Defillippi
Professor of Management
W
hy do companies that once achieved global market leadership through
innovative products and services unwittingly condemn themselves to
eventual decline? One needs only to look at the Boston corporate landscape of the past
20 years to see examples of this paradox. Why have DEC (Digital Electronic Corporation),
Lotus and countless other previously dominant high-technology companies disappeared?
Paradoxically, these firms were generously endowed with all the intellectual and technolog-
ical resources needed to continue their global market leadership. So, why couldn't these
firms leverage their resources?
The study of the management of innovation provides several insightful answers to these
questions. First, companies that are successful innovators typically develop close relationships
with their current customers and become beholden to them for current and future profits and
revenue growth. By satisfying demands of current customers, these same companies often blind
themselves to the innovative possibilities for creating future value for new customers in markets
they may not be currently serving.
10
Suffolk University
I Sawyer School of Management
�Can companies reclaim the spirit of innovation?
To survive in today's dynamic global economy, they must.
Clay Christensen, author of the Innovator's
Dilemma (Harvard Business School Press, 2000)
describes such innovations as disruptive innovations. He suggests that they are most likely to
be commercialized in non-mainstream markets
which are not completely satisfied by current
product offerings. Such markets are frequently
found outside the scope of the company's business forecasts and, if they are identified, often
carry unacceptably high market risk combined
with unacceptably low revenue growth and
profit potential to attract corporate support.
As a result, corporate investment in proposed
"disruptive innovations" lag. Additionally, the
best and brightest people who champion these
ideas grow disenchanted. Eventually, the more
entrepreneurally minded of these innovators
either leave to start new companies or join
rival companies more sympathetic to their
new ideas. In either case, the old company
has lost not only the idea of the moment but,
perhaps more importantly, some of its most
entrepreneurial talent.
spirit of innovation must extend beyond the
boundaries of any single firm and embrace
each participating player in such collaborative
knowledge networks. Fortunately, advances in
internet and communications technology are
reducing the requirements for physical colocation of people in innovative collaborations.
However, geographically separate innovative
partners still need to share a similar spirit of
innovation, a similar commitment to innovative practice and inter-relating that can make
creative collaboration work at a distance. These
skills of virtual collaboration are among the
most important new skill sets of today's business students, whose future innovative work
will often arise in collaborative networks of
geographically dispersed business units.
Spirit of Innovation Series
Professor DeFillippi has developed a Spirit
of Innovation speakers program and executive workshop for alumni and business
practitioners. The first workshop was held
on November 6 at the Marriott Hotel in
Burlington. The event was co-sponsored by
SRI International, an international leader in
research and technology development.
An increasing number of organizations are
focusing on innovation as a means to create value. Silicon-Valley based SRI (Stanford
Research Institute) International, founded in
1946, is expert at maximizing value through
MBA students examine best (and sometimes
worst) innovation practices of firms in a wide
range of industries in the Management of
Technology and Innovation course that I
teach. In this course, MBA students engage in
field research, where they examine the types
of disruptive innovations currently impacting
the global economy and analyze the likely
impact of these innovations on current and
future market leadership and on industry
practices. Additionally, MBAs examine
companies engaged in n10re open models
of innovation and analyze their practices for
discovering, accessing and commercializing
external sources of innovation.
History seems to suggest that companies lose
their way when they lose the very spirit of
innovation that originally contributed to their
success. The spirit of innovation for a global
economy means that a company must be
willing to scan the globe for best practices
and innovative product, service and business
model concepts. Innovation must not only
be internally developed but also discovered
and acquired from external sources. Henry
Chesbrough, author of Open Innovation
(Harvard Business School Press, 2003), suggests that companies today need to develop
open systems of innovation, where companies
are engaged in harnessing external ideas from
worldwide sources while at the same time
utilizing its in-house innovative capabilities to
bring new ideas to the marketplace through a
variety of pathways. This may take the form.
of spin-off ventures, strategic alliances or
the licensing of their intellectual property
to others better able to commercialize their
innovative technologies and processes.
Robert DeFillippi specializes in understanding how
the new economy is creating opportunities for project
based models of organizing careers, enterprises and
learning communities. He is developing a course on
Knowledge Management based on his forthcoming
co-authored book Knowledge at Work (Blackwell
Press) which elaborates on creating and capturing
value from collaborative innovation. He is also
developing a course on innovation and international
competitiveness that will examine how specific types
of industry innovations .flourish in dijferent international settings and provide those country-specific
players unique global competitive advantage.
My own research suggests that much innovation today occurs in virtually organized innovation networks through which innovation is
collaboratively developed by its participants
and the economic value captured and appropriated among network participants through
reciprocally negotiated agreements. As the
complexity, costs and risk of innovative global
product or service offerings increase, the
DeFillippi is executive officer of the International
Academy of Management professional society, where
he is past chair for the division on Management
Education and Development. He holds a master's
degree and a doctoral degree in Organizational
Studies from Yale University and a master's degree
in social work from the University of Maryland. He
recently won an international competition to study at
one of the leading centers of innovation in the UK.
innovation. Its experts have defined a systematic process for generating high customer value for organizations and meeting
the strategic needs of their clients. Dr.
Leonard Polizzotto, Vice-President of
Business Development and Marketing for
SRI International led the 4-hour interactive
workshop. The workshop touched upon
SRl's best practices for creating high-impact
value for customers from successful
technology and product ideas.
Creative Sparks: Igniting Innovation
through Theory and Practice
The second workshop was sponsored by
Suffolk's Metro West Alumni Chapter on
April 22. Professor DeFillippi was joined
by Sushi I Bhatia, EMBA '79, at the Concord
Colonial Inn.
An author, entrepreneur, and inventor,
Bhatia earned his PhD in polymer chemistry
from the University of Liege in Belgium. He
is president/CEO of JMD Manufacturing.
SuffolkB11si11ess
I Spring 2004
11
�•
What is
happening to
n1er1can
M
any analysts, academics
and thoughtful citizens are
worried about the health of our civic life
in the United States.
Voting rates have dropped about 25 percent
since the 1960s, and the proportion of people
who tell pollsters that they "trust the federal
government to do what is right" has fallen
from three-quarters in the early 1960s to less
than a third at the turn of the twenty-first
century. In his book, Bowling Alone, Robert
Putnam points to a decline in institutions
such as clubs, professional groups, neighborhood organizations and other forms of
communal and associational life in America.
Concern about declining levels of civic
engagement has led many observers to
advocate reforms designed to strengthen
associations, and foundation dollars are flowing
to voluntary groups for community building.
This is important work-strong civic organizations are essential to a healthy democracy. But
the most important breakthroughs in the
effort to strengthen civic life in the United
States, I believe, will come from changing the
way the institutional paradigm works in government, especially local government, and
from public managers who view themselves as
catalysts and facilitators of civic engagement.
by Ruth Ann Bramson
Assistant Professor of
Public Management
12 Suffolk University
I Sawyer School of Management
Engagement means that the people who are
involved in a problem have a responsibility,
working with others of differing views, to try
to devise a solution that will work and that
will be accepted by most of those affected.
William Ruckelshaus described this approach
well in a 1996 lecture when he presented
several instances in which public adm.inistrators
stepped back from their accustomed roles and
served as facilitators and supports while citizens
directly affected by an environmental problem
hammered out solutions. Ruckelshaus said,
"Historically, public administration has prided
itself on its ability to apply the tools of rationality to complex problems. In the future,
many decisions will, rather, em.erge from
group processes. The role of the public administrator will be largely to foster the process and
make sure that it has technical support . .. "
�en1ocrac
If public administration is to be a key element
in strengthening civic life in America, how
can we make it happen? The research on civic
engagement specifies requisite characteristics
of democratic self government for a strong
civil society. The first essential feature is ongoing public dialogue on significant community
issues in which any individual or group may
participate. The second requisite is to nurture
the organizations and forums that provide
spaces for public conversations. City council
and school board chambers, legislative halls
and other official forums are essential for the
conduct of formal government business. But
such settings do not provide an environment
conducive to sharing personal stories or
listening to and learning from others
about community problems.
The third requirement for civic engagement
concerns political and administrative culture.
In our governmental system. of partisan politics, regulations and hierarchical bureaucracies,
problems typically are framed in political
terms, and they rapidly become the subject
of legislation. Once laws are passed, issues are
moved to the turf of government agencies
to be "solved." When it becomes evident
that public administration cannot solve many
of our most pressing public problems, the
bureaucracy becomes the object of political
scorn. Candidates for public office find that
criticism of government is often effective
politics. But such criticism does little to solve
public problems and results in citizens who
question the legitimacy of our political and
administrative institutions. An alternative is a
system whereby citizens engage more directly
in democratic self governance.
Fourth, historically, public administration has
emphasized expert professionalism. Now, in order
to strengthen community a shift is needed to a
facilitative or catalytic role. The same is true for
other professions, such as law, medicine or education. In these fields, appropriate practice now
must include not only content expertise but
also engaging the community. This means both
providing expertise and developing processes
whereby the community can deliberate on its
problems and collaborate to resolve them.
If these are civic engagement imperatives,
how can we make them happen? Many organizational reform efforts are based on a "best
practices" approach of importing the innovations of others. In civic engagement reform,
however, the primary objective is not to emulate the innovations of others, but rather to push
issues back to the community and foster public
deliberation through which a community can
define and interpret its problems and determine
how and by whom problems should be
addressed. In addition to learning from the best
practices of others, creative conmmnity problem
solving requires "best processes." It involves
means by which individuals and groups can
take ownership of problems by framing them
•
in terms that are meaningful to conmmnity
members, explore common ground as well
as differences and dialogue about whether and
how to act together. The process involves identifying public assets, bringing people together
to address the problem, identifying alternative
approaches, creating conditions for public
action, and deciding on the criteria by
which to evaluate actions publicly.
If public administrators, who are part of the
authority, lawmaking and procedural system,
understand and value these conmmnity best
processes they can adapt our governmental
system to the features of a strong civil society.
Can public administration rise to this challenge?
I sincerely hope so. The foture of our democracy
might well depend on it.
From designing and facilitating community planning
processes to developing training on leadership and
community problem solving, Ruth Ann Bramson's
expertise is helping organizations in transition.
Her current focus involves building community-based
knowledge and skills for deliberative dialogue on
public issues. Bramson 's background includes positions in local government, media, nonpreftt consulting, and political campaign management as well as
extensive voluntary community involvement.
At Suffolk she teaches courses in effective government,
leadership and community and civic engagement.
She holds a master's in public administration from
Harvard University's JFK School ef Government
and a doctorate from the Union Institute.
Suffolk's Public Administration
attempt to reap the benefits of citizen and public
bring together diverse individuals and groups
Department began offering a Master's in Public
engagement. Public Involvement Strategies and
from multiple institutions, sectors and jurisdic-
Administration degree in Community Leadership
Facilitation Methods is a skill-based course
tions and work together toward solutions.
and Public Engagement in fall 2003. It is the first
grounded in group theory. Also, students in this
such program in the country. The courses in the
program take a course in either alternative dispute
program provide graduates with the specialized
resolution or negotiation. As a program capstone,
knowledge and skills to reinvigorate civic life and
students complete an internship or practicum
lead participatory public processes. Students in
assignment that involves working on real
this new degree program take four required cours-
community problems-learning by doing.
community organizing and community building.
The Civic Innovation and Effective Governance
course examines a variety of civic innovations that
not only to public sector practitioners, but also
to managers in non-profit and private sector
organizations who need access to people with
the advanced knowledge, specialized skills and
experience to engage multiple stakeholders in
es: The Community and Citizen Empowerment
course focuses on the theory and methods of
The courses in this program will be of value
In addition, a new course has been added to the
collaborative problem solving and to guide others
required core for all MPA graduates. Leadership
in doing so. The courses in this new program are
Strategies for an Interconnected World explores
designed to prepare Sawyer School graduates
the challenges facing public leaders who need to
to do this important work.
Sulfolknu,/111·,.,
I
Spr!ll:-',
~()(1-j.
1_)
�f NT E c; RAT I N c; CH I NA
into Global Financial Markets
by Lin Guo
Associate Professor
of Finance
ccording to a poll of forecasters published by The Economist on
January 29, 2004, China is once again expected to be the fastest
sprinter among 25 emerging economies, with a projected GDP growth rote
of 8.5 percent in 2004. This is after the country's GDP had grown at an average annual rate of
nearly 9 percent for the past two decades. Using GDP figures converted at purchasing-power
parity, the Bank Credit Analyst, a Canadian research firm, estimates that the United States
accounted for 20 percent of global growth from 1995 to 2002, while China's share was 25
percent. The rest of emerging Asia contributed another 18 percent. China's accession to the
World Trade Organization (WT O) in December 2001 showed the country's deepest new
commitment to economic reform. China is now required to abide by the WTO's rules on
free and fair trade and to open its financial markets to foreign com.petition.
14
Suffolk University
I
Sawyer School of Management
�As China increasingly is integrated into the
world economy, the country's financial system
is undergoing profound structural changes.
Through more than two decades of reform
and developn1ent since the country opened its
markets to the outside world, China's financial
sector now consists of a rich variety of financial-services firms, two stock exchanges and
three centralized regulators overseeing banking,
insurance and securities firms. The rapid rise
of China's stock markets has been astounding.
Until 1990 China had no stock market at all,
and until 1993 no Chinese company was listed
abroad. Nowadays, mainland China's two stock
exchanges, the Shanghai and Shenzhen stock
exchanges, have about 1,200 listings and a market capitalization of around $500 billion. This
makes China third in Asia, after Japan and Hong
Kong, and numerous mainland Chinese companies have listed their shares in Hong Kong and
foreign markets. The securities industry has
grown rapidly since the early 1990s. There were
131 securities firms at the end ofJanuary 2004.
Yudong Hou, MSF '99, executive vice president
of GF Northern Securities in China and author
of Ti'f;c,[l Street Securities Practice, has witnessed the
growth of the industry firsthand. He estimates
that his company's client assets increased by 25
percent, from 3.2 billion RMB to 3.9 billion
RMB in 2003.
"Compared to its scale of economy and population, the Chinese securities market has great
potential;' says Hou. "Today there are 30 rnillion stock and bond holders; this number could
double or even triple in the next ten years."
However, danger lurks behind the dazzling
growth of China's economy and financial markets. In the stock markets, the risk lies on the
quality of the listed companies, of which more
than 90 percent are state-owned enterprises
(SOEs), and many have abysn1al profitability,
poor information disclosure and weak corporate governance. Most private firms have been
denied access to the stock market. To ensure
listed firms remain under state control, the
government and SOEs own about two-thirds
of all shares in the market, and these state
shares and legal entity shares cannot be traded
in the stock market. The illiquidity of these
shares and the lack of incentive mechanisms
and legal infrastructure to improve profitability
of the SOEs distort the capital-allocation
function of the stock market.
In the banking system, the pressing issue is the
huge number of nonpe1forming loans on
banks' books. China's financial system is largely
bank-based, dominated by four state-owned
conm1ercial banks. The "big four" banks
account for about 60 percent of total deposit
and loan volumes and hold about 50 percent of
the overall financial assets of the country. The
government estimates that 23 percent of the big
four's loans are non-performing. However, most
independent experts think the true figure is a
third or more. All the big four banks are now
technically insolvent by any economic measure.
For years, these bartks have been tools for government-directed lending to SOEs, and they
cannot restore their solvency unless they can
assess risk and price their products and services
according to economic principles.
According to China's WTO agreement, the
country must allow foreign banks to conduct
corporate banking business in local currencies
within two years after its WTO entry and to
conduct retail banking with Chinese individuals
five years after its WTO entry. The entry of
foreign banks will erode the market share of
many Chinese banks that lack capital, technology, skilled employees and competitive financial
products. It is urgent for Chinese banks to
deepen reforms and enhance their ability
to meet the challenges.
On January 6, 2004, the Xinhua news agency
announced that the Chinese state injected
$45 billion-one-tenth of its foreign-exchange
reserves-into the country's two largest
banks, the Bank of China and the China
Construction Bank. "This is no doubt the most
important banking reform in China's banking
history," said Zhongyang Chen, a finance professor at Renmin University and a Fulbright
scholar who visited the Sawyer School last
year. "This capital injection will help the banks
to clean up their nonpe1forming loans before
their upcoming IPOs. The main purpose in
selling the banks is to change their ownership
structure and conm1ercialize bank lending. The
expectation is that banks with improved corporate governance will lend more productively
and more prudently than what they are doing
now." Let us hope that the pressures brought
by foreign competition will speed up China's
economic reforms and smooth the country's
integration into the global financial markets.
"THIS IS
NO DOUBT
THE MOST
IMPO~TANT
BAN KIN~
~EFO~M
IN CHINA'S
BAN KIN~
HISTO~Y"
-Zhongyang Chen
Finance Professor at
R enmin University,
Fit/bright Scholar, Sawyer School
of Management 2002-2003
Lin Guo earned a bachelor of arts degree in international economics from Nankai University in the
People's R epublic of China and a doctorate in
finance from Boston College. Her work is frequently
published, and she has presented widely on issues
concerning banking and international financial management. She is undergraduate program director for
the finance department at Suffolk, where she has
taught since 1996.
SuffolkBusiness
I Spring 2004 15
�Alumni News I
REGIONAL CHAPTER EVENTS
The Suffolk University Alumni Association hosted a series of fall events sponsored
by regional alumni chap ters. Chapters include the N orth Shore, South Shore, Boston,
M etro Wes t, Cape Cod and N ew York . Each chapter plans to sp onsor two events annually
to provide alumni w ith opportunities to network and reconnect.
South Shore Alumni gathered at the Light Keeper's M ansion in C ohasse t and enj oyed an
authentic clambake on September 10. M etro West alumni gathered on September 17 at the
historic Wayside Inn in Sudbury fo r a hands-on cooking demonstration and discussion about
the history of the inn. North Shore alumni were treated to an Australian wine tasting with
a talk about historic Salem at the H awthorne Hotel on September 24, w hile Boston alumni
savored a decadent chocolate tasting at the Langham H otel in B oston on O ctober 1.
For m ore information about regional alumni chapters, please call Paula Prifti Weafer,
at (617) 994- 4231 or email pweafer@suffolk. edu. •
Pamela Scangas, BA '72, with President
David J. Sargent at the Chocolate Tasting
for Boston Chapter alumni.
(L to R) Mike Malaguia, MBA '99; Lisa Malaguia; Jodi
Connors, BS '94, JD '97 and Lori Esta no at the South
Shore Alumni Chapter Clambake.
(L to R) Kate Connor; Phillip Connor, MSF '94; Helen Lee,
MBA '97; Ed Chin, MBA '97; and Linda Klein, MBA '74; at
the Metrowest Chapter event at the Wayside Inn.
(L to R) Dr. Sushi I Bhatia, EMBA '79; Sanjeeb Swain, EMBA
'00; and Julie Swain at the Metro West Chapter event at
the Wayside Inn.
Fifth Annual SK Road _..
Race Yields Biggest
Numbers to Date!
Suffolk's Fifth Annual SK Road Race saw
a marked increase in participation this year,
with 135 runners representing the entire
Suffolk community. This annual run benefits
the Suffolk University Alumni Leadership
Scholarship Fund. "The Road Race
Committee is pleased to organize such a
wonderful event that is truly a Universitywide effort," said event Co- chair Bill Fonte,
BSBA '83, MBA '89. "We look forward to a
bigger and better race next year." Mark your
calendars for the 6th Annual Sk on
September 19, 2004. •
State Treasurer Speaks
at MSF Reception
State Treasurer Timothy Cahill addressed
MSF students and alunmi at the Bay
Tower Room
on October 17.
He spoke about
the many challenges that face
the Treasurer's
Office in light
of the state's
poor econonuc
health and the
different ways
in which he
and his team
(L t o R) Dea n William J. O'Neill, Jr.,
are working to
and Massachusetts State
address them.. •
Treasu rer Tim Cahill.
16
Suffolk University
I Sawyer School of Management
�Alumni News I
CORPORATE AFFINITY PROGRAMS
The University's Corporate Affinity Programs
offer opportunities for companies with large
numbers of Suffolk graduates to gather for
networking, professional development and
social gatherings at their work sites.
Alumni at John Hancock enjoyed an
informative and entertaining discussion
about baseball as a brand-building tool,
featuring Steve August, John Hancock
Major League Baseball consultant; Bob
Montgomery, form.er Red Sox catcher and
sports commentator; and Rich Gedman,
former Red Sox catcher. The event was
held at John Hancock on October 23.
Dean William]. O'Neill,Jr., and alumni
from Citizens Bank shared a holiday
lunch at the Wyndham Boston Hotel on
December 10. Luncheon conversation
included news from the Sawyer School
and O'Neill's vision for its future. •
State Street Corporation alumni
attended an after-work reception at the
Downtown Club on the 33rd Floor of the
State Street tower to hear from Ned Riley,
senior principal and chief financial strategist
for State Street Global Advisors, on
November 20.
(L to R) Robert Keating; Kristen Harrington, BSBA '92;
and Christopher Sullivan, director of the Annual Fund,
Suffolk University; at the State Street Corporation event.
Employees at Fidelity organized an afterwork alumni reception at the Langham
Hotel in Boston on December 3.
President's Reception ~
Fifty alumni and friends joined President
David J. Sargent at the New York Historical
Society in Manhattan on October 28. Sargent
brought news from campus and announced
the University's launch of the Centennial
Scholarship Program and the need to bolster
the endowment on behalf of scholarship aid.
Similar receptions were held in San Francisco
and Los Angeles in March. Alumni interested
in learning m.ore about the Centennial
Scholarship Program should call Ann
Peterson at (617) 305-1908. •
Washington, DC, Alumni Gather
On November 4, Washington, DC, alumni
gathered at the Cosmos Club to hear Nique
Fajors, BSBA '89, senior policy adviser for the
Office of the Secretary at the US Department
of Commerce in Washington, DC. •
(L to R) Angela Nunez, BSBA '82, MBA '87, APC '96;
Michael Murray, BS '78; and Janice Di mania, MBA '92;
at the John Hancock Corporate Affinity Reception.
Managing and Leading
in Troubled Times T
(L to R) Joseph J. Beard, JD '69; Joe Dodi,
MBA '96; and President David J. Sargent.
Guy Santagate, BSBA '62, currently the city
manager for Claremont, New Hampshire,
spoke to MPA students and alumni on
October 20. Santagate shared insights drawn
from his 35 years of combined managerial
experience in the public and private sectors,
at the National Bankcard Corporation,
Chelsea Board of Assessors, State Street
Bank, First United Foods, Chelsea Board
of Alderm.an and the Chelsea Housing
Authority. As city manager of Chelsea,
Massachusetts, he engineered the nationally
recognized rebirth of a distressed city. •
SAVE THE DATE!
Reunion Weekend 2004
(L to R) Dean William J. O'Neill, Jr.; Guy Santagate, BSBA
'62; Douglas Snow, chair of the MPA Department; and
John Nucci, MPA '77.
SuffolkBusiness
I Spring 2004
17
�Alumni News I
Upcoming Events
May 2004
Alumni Event at Jacob Wirth's
20041200s
July 2004
North Shore Alumni Chapter
The Lowell Spinners
May2
July 24
Peabody Essex Museum
Tour and Brunch
Salem, MA
Lowell Spinners vs. Vermont Expos
Lelacheur Park, Lowell, MA
More than 50 alumni from class years 1994
to 2003 ushered in the holiday season with beer
tasting, hors d' oeuvres and networking at Jacob
Wirth's on December 1. Alumni had a chance to
mingle and make new friends during an evening
that will become a bi-yearly tradition for T
the Alumni Association. •
August 2004
Recent Alumni Night at the Rack
May27
Join alumni from class years
1994-2003 for a night of mixing
and mingling!
Boston, MA
June 2004
Reunion Weekend 2004
Friday-Sunday, June 7 7-73
Celebrating class years ending
in 4 and 9.
Alumni Night at the Boston Pops
"Pops Around the World"
June 25
Alumni at the Red Sox
August 75
Boston Red Sox vs. Chicago White Sox
Fenway Park, Boston, MA
September 2004
Suffolk's 6th Annual SK Road Race
September 79
Benefits the Alumni Leadership Scholarship
Fund. Visit: www.suffolk.edu/roadrace
March 2005
(L to R) Amy Rafferty, MBA '00; Mary O'Donahue, MBA '03;
and Margaret Horgan, MBA '03 .
Mark your calendar!
Alumni Trip to England
March 8
Symphony Hall
Boston, MA
Suffolk's second annual alumni travel
program visits the English countryside.
For details, contact pweafer@suffolk.edu
or (617) 994-4231.
International Alumni Network
Suffolk University's International Alumni Office sponsors a variety of events all over the globe
for alumni, parents, prospective students, and friends of Suffolk University.
For more information on upcoming events visit the International Alumni Programs Office Web
site at www.suffolk.edu/internationalalumni or contact Dorothy Zahir, director of international
alumni relations, at dzahir@suffolk.edu.
International Alumni Network Representatives
Argentina/Spain
Marcela Poporato, MSA '96
docporporato@iese.edu
Brazil/Spain
Juliana Souza Campos,
MBA/MSF '03
jscampos@lycos.es
France
Tugdual Denis, MBA '03
tugdualdenis@hotmaiJ.com
Greece
Faye lfanti, MED '98
01 8022 574
Indonesia
Febrianty Buncaran, BSBA '02
febrian ty_b@yal100.com
18
Italy
Netherlands
Alessandra Gambarotta, BA '02 Annelie Slanemyr-Phillips,
BSBA '95, EMBA '00
agambaro tta@hotmaiJ. com
aphillips@forester.nl
Japan
Ken Hidaka, MBA '03
ken20012003@aol.com
Korea
KimJong-Hyock, MBA '03
jonghyockkim@yahoo.com
Lebanon
Baria Wehbe, MSA '02
bariaw@hotmail .com
Malaysia
Dolly Saw, BSBA '00
dolly_saw@hotmaiJ.com
Suffolk University
Nigeria
Olum.ide Festus Albai,
MBA '77
olumide@cdlni geria.com
Sweden
Carlos Lindquist, BS '01
cdlindquist@ hotmaiJ.com
Taiwan
Chiung-Ling Chen,
BSBA '96, MSF '97
chim1glingchen@cmcnet.com.cw
I Sawyer School of Management
Thailand
Kalaya Kunanantaku, MBA '99
kkalaya@hotmaiJ.com
Tunisia
Ben Abdallah Sarni, MBA '97
bacosport@gn et.tn
Turkey
Sirin Odabas-Kont, MBA '97
sirinodabas@hotmaiJ.com
Venezuela
Carmen Gomes, MBA '93
carmengomes@yahoo.com
�I
Alumni News [
SUFFOLK TRADITIONS
Alumni Night at Boston
Ballet's Nutcracker
The festive holiday season brought
together 100 alumni and friends for
Suffolk's annual alumni night at The
Nutcracker on December 11, 2003.
Alumni Nights at the Celtics
On January 30, alumni and friends
cheered for the Celtics against the New
York Knicks and on March 31, for the
Celtics vs. the Portland Trail Blazers.
Suffolk alumni with Paula Prifti Weafer (R) in
Rockerfeller Center.
Alumni Holiday Trip to Manhattan ..&.
Forty-five alumni participated in a
day of shopping and cheer amid New
York City's shops, restaurants and many
attractions on December 13.
•
. .a_._._·._.
~
..
· ___ ,,/
I"'
·"
~
Betty White and Norman White, BSBA '51 .
Alumni Night at the Bruins
On February 26, alumni and friends
gathered at the FleetCenter for the
match-up between the Bruins and
the Montreal Canadiens.
Alumni Event at the Holiday Pops .,..
Two hundred alumni and friends
gathered at Symphony Hall for an
afternoon holiday performance at
the Boston Pops on December 18.
Mitchell Appointed Alumni Trustee
(L to R) Dean William J. O'Neill, Jr.; David Hamilton,
BSBA '70, MBA '71 ; and John Hamilton, BSBA '67.
Business Professional of the Year
Ralph Mitchell, MBA '91, was elected
Alurn.ni Trustee representing Sawyer
School alumni on Suffolk U niversity's
Board ofTrustees.
(L to R) Bruce Fought, MSF '97 and Ralph Mitchell, MBA
'9 1 at a South Shore Chapter Event.
,._.,
For more than 10 years, Mitchell has
been an ac tive University volun teer,
holding a variety of positions, including
elected member of the SSOMGAA for
eigh t years, two of those years as president.
He is a phonathon volunteer and was
instrumental in securing both the 1996
and 1997 Commencement speakers
for the U niversity. He is currently a member of the South Shore Alumni C hap ter.
Owner of Carthage Financial Group, Mitchell has mentored Suffolk in terns at his firm and
taught undergraduate finance at the University. With n10re than 26 years of distinguished
military service, he is currently assigned to a unit in Rhode Island that provides training for
other Army N ational Guard and Army R eserve units at senior levels. •
John O'Connor, BSBA '73, vice chairman,
Pricewaterhouse Coopers, was named 2003
Business Professional of the Year by the
Beta Alpha Psi N ational H onor Society
for Acco unting. T
John O'Connor (back row, right) with Professor Lewis Shaw (L)
and Professor Tracy Noga (R) and members of the Suffolk
student chapter of Beta Alpha Psi, (back row, L-R) Sam
Milenkor, treasu rer; and Kevin Bruno, vice president; (fro nt
row, L-R) Kelly Nelms, recording secretary; Jamie Alosso,
BSBA '02, president; and Solange Diallo, BSBA '02.
Su fio lkBusiness
I Spring 2004
19
�I Alumni Notes
I
Cities and towns listed
are in Massachusetts
unless otherwise noted
Robert C. Howard, BSBA,joined Bridgewater
Savings Bank as vice president/ commercial
loan officer.
1955
C. Paul
Luongo,
BSBA,met
with former
President Bill
Clinton at a
benefit for
City Year, a
non-profit organization established to help innercity youths become more responsible citizens.
John Magnarelli, BSBA, MBA '75 (see
Magnarelli 1975).
Gary Mucica, MBA, is a visiting professor of
marketing in the College of Management at
UMass-Lowell.
Joseph F. Ryan, BSBA, received the Paul Harris
Fellow Award from the Braintree Rotary Club.
1975
1965
1982
Robert L. McGuire,Jr., MBA, is treasurer
for the town of Norwood.
Angela Nunez, BSBA,MBA '87,APC '96
(see Nunez 1996).
Anthony Parziale, BSBA, is chief information officer at Palm Beach Community College in Florida.
1983
Bonnie Mitchell, BS '79, MBA, is an accow1t executive with the Insurance Source Inc. of Keene, NH.
Robert Mudge, MBA, received the Distinguished
Alunmi Award from the Massachusetts College of
Liberal Arts.
Warren Powers, BSBA,JD '71, was appointed
first justice of the Wrentham District Court.
Bruce Hartman, BSBA, is executive vice president and CFO of Foot Locker, a New York-based
specialty athletic retailer.
1967
John Magnarelli, BSBA '74, MBA, is serving a
two-year term on the Duxbury School Committee.
Robert P. Edson, BSBA, MBA '72
(see Edson 1972).
1984
Paul Nash, BSBA '72, MBA, is a sales representative for the shoring and forming division of the
Marr Scaffolding Company.
John Kahler, MBA, joined the Fleet Private
Clients Group, a unit of FleetBoston Financial
Corp. as a client adviser in its Stamford, CT, office.
1968
Frank Falcetta, BSBA, MBA '69
(see Falcetta 1969).
1969
1976
Michael Piemonte, BSBA, is senior vice president of risk management and compliance at
Benjamin Franklin Savings Bank.
Frank Falcetta, BSBA '68, MBA, is assistant vice
president of continuing and corporate education at
Georgia Perimeter College in the Atlanta region.
Maria Pirone, BS, MBA '87 (see Pirone 1987).
1970
Mariellen Riley, BSBA, MBA '81 (see Riley 1981).
Thomas Leetch, BSBA, is president and CEO of
the Peoples Federal Savings Bank in Brighton.
1972
Robert P. Edson, BSBA '67, MBA, is serving a
three-year term on the Wakefield School
Committee.
Paul M. Houle, BSBA, is president and CEO for
Hawkeye Global, Inc.
1977
Joseph Morrissey, MBA, is president of
Milton Hospital.
1986
Mario Mazzone, BS '84, MPA, is an assistant
district attorney for Suffolk County.
James Perdikis, BSBA,joined ERA Key Realty
Services as a real estate agent in the Franklin office.
1979
1973
1980
John Champion, BSBA, who received a Purple
Heart as a US Marine in the Vietnam War, was
honored with a framed reproduction of the new
stamp by the Ayer Postrn.aster at the unveiling of
the US Postal Service's 2003 Purple Heart stamp.
Champion is CFO and executive vice president of
MassDevelopment.
Michael Greenwood, EMBA, is the manager
of Global Mid-Market Service for IBM.
1978
Bonnie Mitchell, BS,MBA '83 (see Mitchell 1983).
1974
1985
Marty Dobbins, BSBA, EMBA '96 (see
Dobbins 1996).
Joseph Castellana, MBA, is vice president of
administrative services for Sturdy Memorial
Hospital and serves as director of operations for
Sturdy Memorial Associates.
Paul Nash, BSBA, MBA '75 (see Nash 1975) .
John O'Connor, BSBA, managing partner at
Pricewaterhouse Coopers, was named 2003
Business Professional of the Year by Suffolk's
chapter of Beta Alpha Psi. (See photo on page 18.)
Mario Mazzone, BS, MPA '86 (see Mazzone 1986).
Francis Antonelli, MPA, is the assistant superintendent for business for the Billerica school system.
James Fox, MBA, is president ofBISYS
Fund Services.
1981
Scott Bragdon, EMBA, was named vice
president and director of human resources for
Citizens Services Group.
Mariellen Riley, BSBA '77, MBA,joined
Century 21 Annex Realty as a broker in the
Quincy office.
Richard Silva, BSBA, a provider relations manager at McLean Hospital, married Lisa Mazaheri.
They live in Plymouth.
John Spead, BSBA, MBA '02, is director of
Global Environment, Health and Safety at
Serologicals Corporation.
1987
Jim Lawlor, BSBA, is media director at Cleveland
Communications Ltd.
Scott D. Morris, BSBA,joined Coldwell Banker
Residential Brokerage as a sales associate in the
Easton office.
Maria Pirone, BSBA '76, MBA, vice president of
product and market development at Atmospheric
and Environmental Research Inc. , is serving a
three-year term on the Science Steering
Conunittee for the US Weather Research
Program. She also serves on the Outreach
Subconunittee for the American Meteorological
Society 10-Year Vision.
1989
Eric D. Mummau, EMBA, is vice president and
co1m11ercial loan officer for Mid Penn Bank.
20
Suffolk University
I Sawyer School of Management
�I Alumni
1991
Steven Chittenden, BSBA, MBA '95 (see
Chittenden 1995).
Edward Keefe, MBA, and his wife, announce the
birth of son Edward Joseph Keefe rv, born in
January 2003.
Kevin McFarland, AS '87, BSBA, EMBA '94
(see McFarland 1994).
1993
Thomas M. Hammond, MPA, is executive
vice president and CFO for the Northern
Massachusetts Telephone Workers' Credit
Union in Lowell.
Lisa (Forde) Murphy,BSBA, is the executive assistant to the president of Infinity Mortgage Company,
Inc., in Quincy. She and husband Kevin Murphy are
the parents of Matthew Hunter, born in Oct. 2002.
Jeannine (McNaught)
Reardon, BSBA,
JD '96, married David
Reardon, BSBA,JD '99, on
September 6, 2003.Jeannine
is a practicing attorney, and
David is a United States
Postal Inspection Service
inspector. The couple lives in
the Washington DC area.
1994
Tammy Jean Landry, BSBA, married Mark Cover.
Kevin McFarland, AS '87, BSBA'91 , EMBA,
relocated to Texas to assume a new position with
Verizon in financial consolidations and reporting.
Suzanne Shortlidge Newhall, MBA, opened a
personal chef business, providing healthy, homecooked meals for families in the North Shore,
Newburyport and West Newbury areas.
Notes I
Stephen Poirier, EMBA, is a commercial loan
officer at Northea t Bank in Auburn, ME. He and
his wife, Brenda, have four children.
1995
Robert Chatfield, MSF, opened Maine CFO
in Cape Elizabeth, ME.
Steven Chittenden,
BSBA'91, MBA, received
the Outstanding Alunmi
Award for Achievement
at Suffolk University.
Barbara J. Almond
Deady, BSBA,
maintenance supervisor for
Teradyne Inc.'s sem..iconductor test division in Boston,
was honored for 20 years of
service to the company.
Robert Indresano and two of his children,
Susan and Rob, are all Suffolk alumni.
Although they earned different degrees at different times and
pursued different career paths, they all cite the same reason for
choosing Suffolk-It was a good fit.
A GOOD FIT
For Robert, an accounting major, Suffolk allowed him to continue
to work full-time to support his family, while studying on the GI
Bill. He was a star student. With the highest GPA in the business
school, Robert went on to earn a degree from New England School
of Law. Since 1971, he has run his own practice, specializing in real
estate and conveyance law. "I received a very good education," he
says of his Suffolk experience. "I was very satisfied with the school,"
which is probably why he recommended it to his daughter, Susan.
Susan, who wasn't sure of her career path, studied journalism. She
enjoyed Suffolk's friendly atmosphere and the flexibility of being a
commuter student. "Being in Boston was convenient," she recalls,
"and the small classes were nice." After graduating, Susan discovered that
what she really loved was working with children. She went on to earn
a master's degree in education, and for the past ten years, has taught
middle school special needs students in her hometown of Winthrop.
The lndresano
Family
Robert A. lndresano, BSBA '6 2
Susan lndresano Gibbons, BSJ '89
Robert D. lndresano, MBA '93
Susan's brother Rob, went to Boston College before coming to
Suffolk. Graduating from BC in the midst of a recession, he soon
realized that he needed a master's degree to compete in the tight job
market. "There weren't a lot of career opportunities," says Rob, who
turned to Suffolk's MBA program to boost his resume. "It was a really
good fit." After Suffolk, Rob earned a degree from Georgetown Law
Center. Today, he is vice president and general counsel for Oxford
Global Resources Inc., an international IT consulting firm in
Beverly, Massachusetts.
These members of the Indresano family are each special in their
own way, but what they all have in comm.on is a deep regard for
the institution with the flexibility to help each of them achieve
their varied career goals. •
SufiolkBusiness
I Spring 2004 21
�I Alumni Notes I
Christian Merhy, MBA, is director of product
marketing for Ipswitch, Inc., a Lexington-based
supplier oflnternet productivity software.
Stephen Pike, MBA, a director at Fidelity
Inve tments in Boston, married Kari Marit
Sorenson. They live in Marblehead.
Seth Schalet, EMBA, is vice president of sales for
Boomerang (www.boomerang.com), an email
marketing service provider in Palo Alto, CA.
1996
Wendy M. Connors, MPA, was promoted to
director of sales at Delta Dental Plan of MA.
Marty Dobbins, BSBA'85, EMBA, is vice
president and COO of State Street Bank
Luxembourg S.A. He and his family enjoy living
in Luxembourg after stints in Munich and London.
Gene Lee, EMBA, president and CEO of Rare
Hospitality, Inc., spoke to one of Professor Mike
Barretti's marketing classes on "pricing your
product." He and his family live near Atlanta, GA.
(See profile on page 24.)
Steve Mazzone, EMBA '94, MSF, is a business
development leader at GE Aerodrive Package
Services in Houston, TX.
Angela Nunez, BSBA'82, MBA'87,APC, is an
analyst III in the investment strategy group ofJohn
Hancock Financial.
Swan Oey, EMBA, and his wife, Stephanie,
welcome a new daughter, Elizabeth Fei, born
September 2001 in Hunan, China.
Frederick Trilling, JD '88, EMBA, a partner with
the firm Lemelman and Trilling, is president of the
board of directors of Horizons for Youth.
1997
Tom McCarthy, EMBA, was promoted to senior
vice president at ADS Financial Services Solutions.
Franklin G. Lopez, BSBA, who lives in Ecuador,
recently became the father of twins, Geovanny
and Daniel.
Julie Moss, EMBA, is assistant vice president and
financial adviser for Bank of America Investment
Services Inc.
1998
Larry Behan, EMBA, is CFO for the Committee
for Public Counsel Services.
Mike Laffin, EMBA, is director of sales training
with Via.Cell, Inc.
Fox began her long relationship with Suffolk as a transfer student.
When she learned that the University would accept credits she
had earned at the American Institute of Banking (AIB), and that
the bank where she worked as a teller would pay her tuition,
she was thrilled.
"One thing about the banking industry, it really encourages education," says Fox, who always loved learning. "It's a big benefit."
For ten years, Suffolk was a part of Fox's life. While she was in
school, she got married, had two children and was promoted four
times-all the while, working full-time and driving from her home
in Ayer, Massachusetts, into Boston every week for class.
Today, as president of Colonial Co-operative Bank-a 100-year-old
institution in Gardner, Massachusetts-Fox oversees $70 million
in holdings and some 15,000 customers. If you think consumer
banking is all bean-counting and calculations, think again.
Fox says it's really about people.
"If you like helping people, banking is a good industry," she says.
"Like any service industry, you have to be flexible and roll with
the custom.er ups and downs. But I really enjoy being a resource
for people-answering their needs and questions."
Ellie Fox
BSBA '85, President, Colonial Co-operative Bank
That's how long it took Ellie Fox
to earn her degree-and never once
did she consider giving up. It's this type of perseverance that
also drove her up the ranks of the banking industry-from.
teller to president-one step at a time.
TEN YEARS
22 Suffolk University
I Sawyer School of Management
And the biggest change in banking in the last few decades isn't
the technology, it's the ever-increasing regulations, says Fox.
"Some days, I can honestly say I'm not banking. The administrative part has become so significant that sometimes the paperwork
takes away from the service and problem solving."
Consumer protection laws and public security are at the heart of
the increase in regulations, says Fox, especially post-September 11.
"Ten years ago, you signed ten documents at a home closing.
Today, it's no exaggeration, you sign about 50."
Despite the challenges, Fox still loves her job. And she says,
she'll never stop learning. In fact, she just completed another
class in January. •
�I Alumni
Notes I
Spiros Tourkakis
MBA '83, Executive Vice President, East Coast Seafood, Inc.
If you've ever had
lobster, you can
thank Spiros Tourkakis. His company, East Coast Seafood, is
the world's largest distributor of lobster. Ironically, Tourkakis
thinks lobster is overrated (he prefers fish), but this didn't stop
him from revolutionizing an industry that has changed very
little in hundreds of years.
THE LOBSTER MAN
Born just outside of Athens, Greece, Tourkakis came to the United
States in 1978 for an education and a career in business. He spoke
no English. Two years later he graduated second in his class at the
University of Massachusetts. "I left Greece to seek my fortune,"
he says. Tourkakis came from a poor family. His father was a waiter,
and his mother took in sewing to help pay his college tuition.
His first job in the United States was as a driver for East Coast
Lobster Pools in Peabody, Massachusetts. Working there helped pay
for his MBA at Suffolk. "I rn.anaged to take all my classes in one day,
and then I worked the rest of the week," he recalls. "I did in one day
what most people did in a week."
It was a grueling schedule, but well worth it, says Tourkakis.
"It was not just an education; it changed my way of thinking.
Meeting people, learning things, learning how to deal with
people and understanding concepts, this was so valuable."
By the time he graduated, East Coast Lobster Pools became
East Coast Seafood. Tourkakis continued working there, taking
on increasing management responsibility as the four-person
company rapidly grew.
Today, East Coast employs 625 people in the United States, Canada
and Europe. It has offices in Brussels, Frankfurt, London, Madrid,
Milan and Paris. From its headquarters in Lynn, Massachusetts,
East Coast handles 18 percent of the world's lobster production.
According to Tourkakis the phrase "global economy" is already
1999
Peter Bianco, EMBA, relocated to Minneapolis,
MN, where he is business development director for
emerging technologies at Phillips Plastics Corp.
Patricia J. Egan, EMBA, is working for Cerner
Corporation in SurgiNet in the Northeast and
Mid-Atlantic regions.
Tim Horan, EMBA, was promoted to vice
president and portfolio manager at State Street
Research in Boston.
outdated. He believes businesses have to change their perspective.
"We used to be countries, then it was international, then it was
global. Now I call it the 'no border economy."'
Tourkakis' success is not just in helping the company expand into
the global market, but also in pushing the boundaries of an industry
resistant to change. Nearly four years ago, he spearheaded the
invention of a new plastic lobster crate-replacing the old wooden
version. The revolutionary product saves the company millions on
labor and in lost product.
"I always try to be open-minded and think about where
the industry will be 20 or 30 years down the road," says
Tourkakis. "Most important, I have a positive attitude.
We all live only once." •
Christopher Matt, MSF, an investment strategy
officer with John Hancock Financial Services in
Boston, married Betsy Carlisle. They live in Boston.
Calin Moldovean, EMBA, and his wife, Melanie,
announce the birth of a son, Nicholas Gheorghe
Moldovean, born in April 2003.
a daughter, Emma Carolann Rothwell, born in
October 2003.
Marcelo Wiethaeuper, BSBA, MBA '01, is
director of marketing for TenStep, Inc., in Brazil.
2000
Elizabeth Paquelet,
MBA, married Neal Patrick.
They live in Boston.
Eduardo Borges, MSF, was promoted to junior
portfolio manager of Global Asset Allocation,
State Street Global Advisors.
Karen Rothwell, MBA,
and her husband, Frank,
announce the birth of
Ami Collins, MBA, a relationship manager at
Thomson Financial, married Brian Fitzgerald.
They live in Boston.
SuffolkBusiness
I Spring 2004
23
�I Alumni Notes I
Eugene Lee
EMBA '96, President and COO, RARE Hospitality International
From busboy
to corporate
president, for the past 25 years Eugene Lee has literally worked
his way up the food chain. As president and chief operating officer
of RARE Hospitality International, the Atlanta-based company
whose concepts include Bugaboo Creek Steak House, LongHorn
Steakhouse and the Capital Grille, Lee can honestly say he knows
the food industry from the bottom up.
THE TOP OF THE FOOD CHAIN
It was 1978 when Lee landed his first restaurant gig as a busboy
at York Steak House in Natick, Massachusetts, where he grew up.
For the next 12 years he rose through the ranks to area supervisor,
overseeing eight restaurants. Pizzeria Uno was the next rung
on the ladder, where Lee was general manager of a restaurant
in Framingham. Soon thereafter, Pizzeria Uno made Lee senior
vice president of operations, overseeing 170 restaurants. But
despite his rapid rise, Lee discovered that he had hit a ceiling.
increased sixfold; average weekly sales have grown n1.ore than
31 percent; and earnings per share have shown a compound
annual growth rate of 25 percent-exceptional accomplishments
considering the events of September 11 and the subsequent
weakening economy.
Accomplishments aside, what Lee has always enjoyed most about
his job is working with people. Mentoring his employees and
helping them develop as professionals and leaders is his sweetest
reward. "The restaurant industry is one of the greatest industries
out there," Lee says. "Most of us presidents started out as busboys.
You can be almost anything you want to be in this industry.
It's a real people business." •
"I realized I couldn't go any further without a master's degree," he
recalls. "I grew up in the restaurant business; I could run multiple
restaurants; but I didn't fully understand the whole picture."
Although he dreaded going back to school, Lee chose Suffolk's
Saturday-only Executive MBA-the only program that allowed
him to keep working full time. "I was in the program. in the best
time of my life," he says. "Everything I was being taught I could tie
back to real life. My learning was real. There was no theoretical."
Lee's degree gave him. the career boost he needed. Less than a year
after he graduated, he accepted the job of executive vice president
of operations for the Bugaboo Creek Steak House division of
RARE Hospitality. A year later, he was promoted to chief operating officer of RARE, and in 2001, he was elected president and
joined the board of directors.
Today RARE owns, operates and franchises 234 restaurants,
including 190 LongHorn Steakhouses, 25 Bugaboo Creek Steak
Houses, 17 Capital Grilles and two specialty restaurants. In the
five years since Lee became COO, the company stock price has
Brian Gaspar, BSBA, a corporate loan administrator
for Fleet Boston Financial, married Kerry Arsenault.
Dale Morris, MPA, is the assistant town manager
for Ashland.
Ann Roberts
Henessy, MBA,
announces the birth of
her triplets, Aidan, 4lbs.
6ozs.; Rachel, 3lbs. 11
ozs.; and Conor, 3lbs.
8ozs.; in October 2002.
Maria Panaggio, BSBA, and Brian Phillips,
BSBA, were married on August 16, 2003. Brian
writes, "Maria and I
met in 1998 in
Professor John
McCoy's Business
Organization and
Leadership class!"
Brian and Maria are
24
Suffolk University
I Sawyer School of Management
members of the Boston Alunmi chapter. Maria is
also involved in the Corporate Affinity Group with
John Hancock alw1mi.
Tracy Vachon, EMBA, has joined BAE Systems
in Merrimack, NH, doing contract and proposal
management.
Donald Walsh, MBA, a support account manager
for IBM, married Sarah McLarney. They live in
Stoneham.
�I Alumni
College in Boston. He is also a member of the
alumni board's executive program. alumni council.
2001
Carolyn (Buscemi) Adamson, MBA, is
director of the Tenancy Preservation Program
in Plyn10uth County.
Melissa Leigh Anderson, MBA, married
Michael Colantuoni. They live in Los Gatos, CA.
Jennifer Banks, MBA, an
investor relations analyst for
Bearing Point Inc., married
Jeffrey Malin. They live
in Boston.
Dave Fitzgerald, EMBA, is senior manager preceptor at the FedEx Leadership Institute in
Memphis, TN. He and wife Patty are the parents
of twins, Aidan Montague and Conor Elias, born
inJanuary 2003.
Notes I
Deodatta Shenai, EMBA, is the technical
manager for research and developrn.ent and
intellectual property at Shipley Metalorganics.
Alice Sloan, EMBA, is director of business
development for global accounting firm Grant
Thornton, based in the Boston office. Most
recently, Sloan was head of the Invest UK office
at the British Consulate in Boston.
Berwyn Rahein Holder,MBA, owner of
Millennium Brazil Travel Co., married Robin Turner,
MBA, an auditor with the Mass. Office of Campaign
and Political Finance. They live in Dorchester.
John Leonetti, MSF !JD, is a financial consultant
with SmithBarney in Boston.
Michael Bell, EMBA, senior
vice president of Capital
Crossing, is serving on the
Board ofTrustees at Fisher
Jillian Barry Varetimus, BSBA, and her
husband, Chris Varetimus, BSBA '00,
announce the birth of twin daughters.
Leonard Von Flatern, MPA, is a major in
the Massachusetts State Police.
Craig McKenzie, MBA, is direct credit ni.anager
for the consumer loan department at Brockton
Credit Union.
James T. Brett
MPA '76, President and CEO, New England Council
he was chairman of the Joint Committee on Taxation and the
Joint Committee on Banks and Banking. In these influential
posts, he took the opportunity to make allies on both sides of the
political fence. "I'm from the Joe Moakley school of politics," says
Brett. "In the house, I got to know each and every one of my
colleagues, and I made it a point to know their families, too."
Brett also made a name for himself as a champion of charitable
organizations, especially for the disabled community. It's a
passion close to his heart because of his oldest brother, who
is mentally retarded. "I promised my mother before she died
that I'd take care of my brother and people with disabilities,"
says Brett.
One of his proudest achievements is the Brett House in
Dorchester-a community home for disabled adults located
one street away from Brett's boyhood home. Bay Cove Human
Services of Boston named the house in honor of Brett and
his dedication to their cause. On the national stage, Brett was
recently appointed by President George W Bush to serve on the
President's Con111uttee on Mental Retardation. Also, he serves on
Governor Mitt Romney's Commission on Mental Retardation.
BU ILDI NG RELATION SH IPS
I
If relationships were
money,Jim Brett
would be a very rich man. Early in his career, Brett grasped
the importance of building relationships, and he's made it his
business for nearly 30 years. "There are two things I love most,"
says Brett, "helping people and creating public policy. I love working on issues, bringing people together and finding solutions."
A native of Dorchester, Brett was a Massachusetts state
representative for more than 15 years. During that tin1.e,
Today Brett is president and CEO of the New England Council,
a job perfectly suited to his relationship-building strengths. The
organization is an alliance of schools, corporations and other
private organizations in New England working to promote
economic growth in the region. The job has allowed Brett to
reach out to local and national Democrats and Republicans,
as well as to non-profit and corporate leaders.
"I am as busy now as I was in the legislature, being a clear
voice for New England," says Brett. "I take pride in that."
Above all, Brett is proud to continue serving the people.
"Whether you hold an elected office or not, it doesn't matter,"
says Brett. "Public service is an honor." •
SuffolkBusiness
I Spring 2004 25
�I Alumni Notes I
corn.pany that designs and rn.anufactures fine handcrafted cabinetry
for the home, Kennedy enjoys focusing on the business and
operational aspects of the company. But he has not forgotten his
long-held passion for finance, hoping to remain involved in research
in the financial markets by choosing isolated topics to explore.
Before joining Superior Woodcraft full-time in 2002, Kennedy
began his career at the Massachusetts Company, which was purchased by PN C in the early 1990s. Kennedy spent seven years
with the combined entity, working in municipal securities, before
moving on to Pitcairn Trust in 1995. His role as portfolio manager
there allowed him to maximize his knowledge and experience
of the bond market, and his economic outlook and market
commentary could often be read in the New York Times,
Bloomberg Financial Markets, the Street.com, and Bond Week.
Kennedy is also coauthor of a section in Frank Fabozzi's
Handbook of Fixed Income Securities, 6th edition, and author
of " Inefficiencies in Municipal Bond Pricing," a chapter in
Professional Perspectives on Fixed Income Management,Volume J,
also edited by Fabozzi. Kennedy hop es that his published
research in the financial field will challenge others to further
develop his ideas.
Patrick Kennedy
MSF '93, Chief Operating Officer, Superior Woodcraft, Inc.
HONING THE CRAFT
Becoming a noted authority
on fixed-income assets might
be a career highpoint for sorn.e financial executives, but for Patrick
Kennedy, it is simply a launchpad to newer and greater challenges.
Now the COO of Superior Woodcraft, Inc. , a Philadelphia-based
2002
Almudena "Allie" Ayala, EMBA, is working for
TRW in Spain on a three-year assignment.
Steve Baumgartner, BSBA, is an analyst in
global real estate and risk services at Standard &
Poor's. His daughter, Brooke, is 20 months old.
Lenka Benova, BSBA, had an article published
about the pharmaceutical industry in a leading
economic magazine in Slovakia. She hopes to
continue writing.
David Budka, MBA, product manager at
Citizens Funds, married Dana Richichi.
They live in Georgetown.
Kennedy credits his Suffolk education, and particularly the
teaching of Associate Professor Alexandros Prezas, with challenging him to work to his fullest potential. "After your fir t class with
Professor Prezas," Kennedy says, "you knew it wasn't going to be a
cakewalk, but yo u knew you would be more knowledgeable and
benefit in the end."
Kennedy's main goal for his work at Superior Woodcraft is to
make the company the best in its class. He believes that fulfilled
employees of successful businesses can create stronger, more
vibrant communities. "If my career and my work can contribute
to such successes," says Kennedy, "then I will have reached my
career goals and be satisfied with my life's work." •
Timothy Harper, MBA, operations manager for
Freedom Digital Printing, married Amy Easley.
They live in Milford.
Susan Marino, MPA,joined Echo at the Leahy
Center for Lake Champlain, as administrative
assistant and scheduler.
Stephen MacDonald,
MBA, achieved the highe t
score in the Commonwealth
of Massachusetts on the
November 2002 Uniform CPA
Exam, and was awarded the
Gold Medal for this achievement by the Massachusetts
Society of Certified Public
Accountants at a reception in
May 2003. He is working at
Pricewaterhouse Coopers as
a staff auditor.
Ted Matthews, EMBA, is working at Eastern
Insurance Brokers in Natick-an insurance
subsidiary of Eastern Bank.
Marilyn "Linde" Macleod, BSBA, MBA, is
working in Suffolk's Cape Cod campus office.
26
Suffolk University
I Sawyer School of Management
Mike Miller, EMBA, is working for TRW in
Spain on a three-year assignment.
Bajje M Serugunda, MBA, married Kagale
Kiwanuka on December 13, 2003, in
Kan1pala, Uganda.
John Spead, BSBA '86, MBA (see 1986).
Erick Viloria, BSBA, married Carole Closs in
February 2003. The couple lives in Miami, FL,
w here Viloria is in charge of sales and customer
relations for a Britsh company.
�I Alumni
John Walker, MSF, and wife Mary Jane Walker,
associate director of the MSF program. at Suffolk
University, announce
the birth of their third
son, Charlie, born in
September 2003. Charlie
joins big brothers,Jake
and Max. John is vice
president, treasury services, at PBC Bank.
Steve Wands, EMBA, is director of marketing
for Berkshire Mortgage Finance.
Christine Wilson, EMBA, is customs compliance
manager for North America at International
Flavors and Fragrances in Union, NJ.
Greg Kanevski, EMBA, and his wife, announce the
birth of their daughter, Caroline, born in April 2003.
2003
Dennis Caron, MBA, writes, "I accepted a
position as a Department of Labor, MBA Fellow
in Washington DC. It is part of the President's
Management Agenda here at DOL, and our goal
is to use our MBA backgrounds to help improve
efficiency and processes here at the department.
I started in mid-July and it has been great so far.
Right now, I am working in regulatory analysis,
but I ,mll. rotate through about five departments
over the next couple of years. I miss the Cape,
however. It is HOT down here!"
Juliana Souza Campos, MSF, married Francisco
Garcia-Revillo in September 2003. The couple
resides in Madrid, Spain.
Natalia Oberyukhtina
Natalia Valery Oberyukhtina
was born in Yekaterinburg, a
city in Russia's Ural mountains . At 17, knowing little English, she
left her family and came to the United States, a country where
she knew no one.
NONSTOP LEARNING
"Growing up in the Urals was really not all that different from
growing up anywhere else in the world," she says. "My family
always supported me in everything I did."
Notes I
Mathew Kenyon, BSBA, is a pharmaceutical
sales representative for Boehringer Inglheim
Pharmaceuticals in Glastonbury, CT
Ravi Kumbam, BS '92, EMBA, moved to Atlanta,
GA, to work as a senior business analyst in the
engineered materials division ofJ.M. Huber Corp.
Larry Marchese, MBA, and wife Nina, announce
the birth of their second child, Casey James, in
November 2003.
Amy Rafferty, MA '71, MBA, who teaches an
online course at Suffolk University, was featured
in the September 9, 2003, Boston Herald article
about students receiving their degrees online.
BSBA/MSA '03, Staff I, Assurance and Advisory
Business Service, Ernst & Young LLP
academic life at Suffolk. Second is people. I have an opportunity
to work with so many different people, each one exciting and
unique, and each one with experiences I can draw from."
Oberyukhtina's most recent accorn.plishrn.ent was passing the
CPA exam in November 2003. As for the future, although she
misses her family, she plans to stay in the United States. "It has
all worked out very well for n1.e," she says. •
She chose to study at Suffolk University on the advice of a family
acquaintance. "It was a smaller school," she says, "and the cultural
adjustment was lesser than what I would have gone through at
a larger school. Suffolk provided me a family-like atrn.osphere."
In May 2003, she graduated summa cum laude with a joint
BSBA/MSA degree.
Her career goal when she applied to Suffolk was to work for one
of the large public accounting firms in the forensics department,
and she credits her Suffolk professors with pointing the way. "My
professors never failed to support me and inspire me to do better
every day," she says.
After her senior year at Suffolk, where she was president of the
Beta Alpha Psi fraternity, she took part in the summer internship
program with Ernst & Young. The company soon offered her a
job, where she now has a range of clients, encompassing technology, biomedical and manufacturing areas. Her focus is insurance.
"There are two amazing things about my job," she says. "First
is continuous learning. It feels great to grow professionally
and personally every single day of my life. Ernst & Young's
learning-focused culture is a natural continuation of my
SuffolkBusiness
I Spring 2004
27
�28
Suffolk University
I Sawyer School of Management
�Sawyer School Directory
Administration
William]. O'Neill,Jr.
Dean
SSOM Trustee Committee
Nicholas Macaronis,JD '54,
LLD '00 (Hon.), Chair
Accounting
Attorney at Law, Macaronis Law Firm
Susan C. Atherton
Associate Dean, Faculty and
Undergraduate Programs
Carol Sawyer Parks, DCS '82
(Hon.), Vice Chair
President, Sawyer Enterprises
Shahriar Khaksari, PhD
Irwin Chafetz
Associate Dean / Dean,
International Programs
GWVTravel
John M . Corcoran, DCS '82 (Hon.)
C. Richard Torrisi, PhD
Partner,John M. Corcoran and Company
Associate Dean/ Dean,
Graduate Programs
Leonard Florence, DCS '98 (Hon.)
Lillian Hallberg, PhD
Assistant Dean, Graduate Programs
Michael T. Lavin, PhD
Assistant Dean, Cape Cod Programs
Myra N. Lerman
CEO, I1ie Leonard Florence Group
Jeanne M. Hession,JD '56,
DJS '74 (Hon.)
Retired Vice President and Associate
Counsel, Boston Safe Deposit
and Trust Company
General Joseph P. Hoar, USMC
(Ret.), LLD '93 (Hon.)
Jodi Baier
JP Hoar & Associates, Inc.
Associate Director, Global MBA
J. Robert Johnson, BSBA '63,
Director, Executive Education and
Lifelong Leaming Programs
MBA'68
Founder/ President, Yankee Marketers, Inc.
Ralph Mitchell, MBA '91
Carthage Financial Group
Kelly MacLean Clark, BSBA '85
Major Gift Officer
Lauren Mahoney, MEd '94
Director, Undergraduate Programs
Teri M. Malionek, BSBA '89, MA '94
John J. O'Connor, BSBA '73
Vice Chairman, Pricewaterho11seCoopers
Brian T. O'Neill,JD '71
Attorney at Law, Law Office
Brian T O'Neill, PC
ef
Director, Communications
and Special Events
Francis M.Vazza, BSBA '63
Teresa Nelson, PhD
Beverly Wright
Acting Director, Office ef
Technology Management
Chairperson, Wampanoag Tribe
Gay Head (Aquinnah)
Mary Jane Walker
James P Angelini, Associate Prefessor
Ross D. Fuerman, Associate Prefessor
Ran Hoitash, Assistant Prefessor
John Q. Li, Assistant Prefessor
Donald May, Instructor
Ruth Ann McEwen, Prefessor
Morris Mcinnes, Chair & Prefessor
Tracy Noga, Assistant Prefessor
Laurie W Pant, Prefessor
Mawdudur Rahman, Prefessor
Gail K. Sergenian, Associate Prefessor
Lewis Shaw, Associate Prefessor
Thomas F. Whalen, Visiting
Assistant Prefessor
Assista11t Dean, Undergraduate Programs
Michael L. Barretti
Faculty
Partner, liazza Associates
ef
Business Law
Mark S. Blodgett, Associate Prefessor
Anthony G. Eonas, Associate Prefessor
John McCoy, Clinical Assistant Prefessor
David Silverstein, Chair & Prefessor
Information Systems and
Operations Management
Warren G. Briggs, Prefessor
Patricia J. Carlson, Associate Prefessor
Nick Dedeke, Assistant Prefessor
Bruce Feiring, Associate Prefessor
Jonathan S. Frank, Associate Prefessor
Ken Hung, Assistant Prefessor
Neil G. Hunt, Clinical
Assistant Prefessor
Beverly K. Kahn, Chair and
Associate Prefessor
Denis M. S. Lee, Prefessor
Jafar Mana, Imtructor
David Sandell, Visiting Prefessor
Finance
Haluk Akdogan, Associate Prefessor
Chris Argyrople, Visiting
Assistant Prefessor
Dean's Advisory Board
Associate Director, MS i11
Finance Programs
Michael Chan1pa, MPA '77, MBA '81
Paula Prifti Weafer
Jeanette Clough, MHA '96
Director, Alumni Relations
CEO, Mt. Auburn Hospital
Willian1 Galatis, BSBA '75
Entreprenueur
Robert Gallery
Managing Director, FleetBoston-Fleet~
Private Client Group in Eastern J\.1A
Steve Kahn
Managing Director, Bosto11 Office,
Advent International
Mai E. Iskandar Datta,
Associate Prefessor
Steven Freund,
Assistant Prefessor
Lin Guo, Associate Prefessor
Ki C. Han, Chair and Prefessor
Stephan Kane,
Assistant Prefessor
Martin Kanan, Visiting
Assistant Prefessor
Shahriar Khaksari, Prefessor
Gregory Markham, Instructor
Robyn N. McLaughlin,
Associate Prefessor
Scott Solumbrino, BSBA '82
Mark Legge Muzere,
President and CEO, Dav El,
Chaiffeured Transport
H. Thomas O'Hara,
Bob Watson, EMBA '82
Alexandros P. Prezas,
Chairman and CEO,
L.PM. Holding Co., Inc.
Assistant Prefessor
Associate Prefessor
Associate Prefessor
Management
Michael B. Arthur, Prefessor
Robert J. DeFillippi, Prefessor
Christian J. Delaunay, Visiting
Assistant Prefessor
Pierre Du Jardin, Associate Professor
Colette Dumas, Associate Prefessor
C. Gopinath, Associate Prefessor
Edward C. Jarvis, Clinical Prefessor
Kevin Krauss, Clinical Assistant Prefessor
Laurie L. Levesque, Assistant Prefessor
Tammy MacLean, Assistant Prefessor
Charles Jabani Mambula,
Assistant Prefessor
Tatiana Manolova, Assistant Prefessor
A. Magid Mazen, Prefessor
Teresa Nelson, Associate Prefessor
Regina M. O'Neill, Associate Prefessor
Suzyn Ornstein, Chair and Prefessor
Daniel A. Sankowsky, Prefessor
Charles J. Shelley, Assistant Prefessor
Alberto Zanzi, Associate Prefessor
Marketing
Nizamettin Aydin, Associate Prefessor
Daniel Ladik, Assistant Prefessor
Catherine McCabe, Assistant Prefessor
Sungmin Ryu, Assistant Prefessor
Nancy Upton, Assistant Prefessor
Merra Venkatraman, Chair and
Associate Prefessor
David R. Wheeler, Associate Prefessor
Elizabeth Wilson, Associate Professor
Public Management
Richard H. Beinecke,
Associate Prefessor
Ruth Ann Bran1son, Assistant Prefessor
Clarence Cooper, Associate Prefessor
Eric Fortess, Associate Prefessor
Jerry A. Gianakis, Assistant Prefessor
Michael T. Lavin, Associate Prefessor
Sandy Matava, Clinical Assistant
Prefessor and Director, Center for
Public Ma11agement
John Nucci, Instntctor
Douglas Snow, Chair a11d
Associate Prefessor
Emeritus/a
Frances Burke
Professor Emerita, Public Management
Derek WF. Coward
Executive-in-Residence
Prefessor Emeritus, Marketing
Joel Corman
Prefessor Emeritus, Ma11ageme11t
Benson Diamond
Professor Emeritus, Business Law
Joseph P. Vaccaro
Professor Emeritus, Marketing
Robert C. Waehler
Professor Emeritus, Accounting
��
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Suffolk University Records
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The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
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Suffolk University Business School Alumni Magazine, Spring 2004
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2004
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Suffolk University Records
Series SUG-001.004 Suffolk Business Alumni Magazine
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Suffolk University
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Text
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PDF
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Suffolk University
Suffolk University--School of Management
Suffolk University -- Periodicals
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<p>Find out more about our collections on <a href="http://www.suffolk.edu/explore/24550.php">our website</a>.</p>
Alumni
Sawyer Business School
Suffolk Publications
-
https://d1y502jg6fpugt.cloudfront.net/11079/archive/files/a6ed74267d06997719c7d9886a09af4e.pdf?Expires=1712793600&Signature=ZjG7m5uRw5PVcE2U0WO9bn%7EF9xvbY88wFVBCP3isHnDKKvlS20mfDsVl%7E-BaoCBsqObVXtFm-HxW3I04S142nI9yHJOJxhgUHHp46n35MaRZWwJ47oU8i-JT7w8-SGm1k-U1toNkw2k72huR4jUBkydnGMVK8HMcefdcesR0fCgz1BmPuMj-p2ySAlgsWNLQWP62WnY7uj-tHBPdQ9KlPXg2XK-PpPiai3-znJv19b1WmSju6x9UrqDWxrgMed%7EAf%7E06GnNOMOWBJobaV3KiLsX0%7Eg-9NOlpHkAz7pByhBnK76Oc78K%7EsSxWrKOsAB7sO9RXSO%7EtRmvDs5PK1--AcA__&Key-Pair-Id=K6UGZS9ZTDSZM
94b284f058d48e89424365a461b43837
PDF Text
Text
Suffolk University Sawyer Business School Commencement
Sunday, May 19, 2019
Rockland Trust Bank Pavilion
Commencement Speaker
Gene Lee
President and CEO
Darden Restaurants, Inc.
Dean O’Neill, President Kelly, Chairman Lamb, members of the Board of Trustees,
distinguished faculty, parents and families, fellow alumni, and most importantly, to the
members of the class of 2019, congratulations from me.
And thank you for that kind and generous introduction.
Growing up about 20 miles west of here, this knucklehead from Framingham never
imagined he would be standing before you this morning.
I would also like to thank my wife Amy for her love and support through the last 28
years. I would not be here today without you, and to my two daughters, Samantha and
Jamie, for their love and support and understanding the demands of my job. It’s been
great to watch you both grow and become the wonderful young ladies you are today.
And, if I am being honest, this isn’t the first time I have been in a situation that my
younger self would find difficult to comprehend. My journey to becoming the president
and CEO of Darden Restaurants was anything but traditional.
Like many of you, I grew up in a blue collar, lower middle-class family with loving
parents who never prioritized their own formal education – but had very high
expectations when it came to my education. I was an average student. Okay, maybe a
little below average. But I never applied myself and the harder my parents pushed me,
the more I ignored them.
See, for as long as I can remember, my priority was sports. All I wanted was a ball in my
hand – a basketball, a football or a baseball. Like so many kids, I believed my future
was on a field or a court. Reality hit me hard when I was 16. I was cut from my high
school basketball team. I was crushed. The final harsh realization that I was not going to
be a professional athlete.
So, where does a 16 year old boy turn when his dreams are shattered? My parents
hoped this would be the jolt I needed to focus on studying and improve my grades. I had
a different idea. I was going to get a job. If I wasn’t going to play organized ball, I was
going to make some money and buy a car. Truth be told, I really wanted to make money
to buy beer. And this was the beginning of my restaurant career. I started as a busboy
at York Steakhouse in Natick, Massachusetts, that winter.
1
�And while I got off to a slow start – I almost quit or got fired multiple times in the first
couple of months – I quickly climbed the ranks as my managers gave me more and
more responsibility. I worked a lot in my senior year in high school. I even skipped
school to work, which right now makes no sense to me, but I had finally found
something I was really good at. I found I could still be part of a great team working
toward a common goal.
I went off to college that fall, but it wasn’t for me. So, at the end of my freshman year, I
decided to take a break from school and join the management training program at York
Steakhouse. I vividly remember telling my dad I was leaving school. It was the first time
I knew I had truly disappointed him. But he never gave up. For the next ten years he
would find every opportunity to remind me that it wasn’t too late to go back to school
and then get a real job.
But I had found a home in the restaurant industry. I began to have success. I quickly
moved up the corporate ranks in the industry, eventually becoming vice president of
operations for Pizzeria Uno. But I came to realize that if I wanted to continue to grow
professionally, I needed a formal education. That’s when I discovered Suffolk. In the fall
of 1994 I entered the executive MBA program. I owe this university a debt of gratitude.
They took a chance on an unproven student. It was a wonderful experience. I had great
professors and a smart, engaged, thoughtful cohort. The professional success I have
achieved would not have been possible without the foundation I received here at this
great institution.
I will be forever grateful to Suffolk, and I am proud to see that students are still afforded
the opportunity to receive a world-class education based on their potential success.
I have had a wonderful career and I’m an example of what you can accomplish with
hard work, perseverance, and a little luck along the way. I’m an optimist and still believe
the American dream is alive and well. I’m excited for you as you enter the next chapter
of your life. Don’t listen to those who tell you that opportunities don’t exist anymore. We
have been here before. This country has survived the agricultural revolution, the
industrial revolution, and now the information revolution. As the world continues to
evolve, there will be plenty of opportunity for those who are able to find their place and
work hard.
I have learned a lot over my 30-plus year career. And as I reflect on what has made the
difference for me, three things come to mind. One, a passion for lifelong learning; two,
an ability to prioritize; and three, the critical importance of trust in building relationships.
I hope that sharing my thoughts on these important topics will help guide you as you
begin the next phase of your lives.
2
�Let’s start with the topic of lifelong learning. You leave Suffolk today with the
foundational knowledge you need to begin your journey, and there will be countless
opportunities to continue to learn and grow. But I want to focus on experiential learning.
Without exception, you have grown and matured during your time at Suffolk, but it’s
important to acknowledge that you are relatively inexperienced in all facets of life,
especially business. When I reflect on my own career, I realize just how unprepared I
was for the responsibilities I had. But back then, I thought I knew everything. As I
continued to learn and have different experiences, I realized how little I really did know.
Today, the more I learn through my experiences, the more uncertain I am of the
answers to the questions I was sure I had the answers to when I was younger.
It’s my belief the key to continuous learning is curiosity. The one characteristic I see in
all successful business people is that they are extremely curious. They are interested in
the why not just the what. They enjoy the process of completing the task and want to
understand the details. Being curious will continue to build on what you have learned at
Suffolk.
Who you work with and who you choose to be your mentors will have an impact on your
learning journey. You want to work with people who involve you as much as possible.
Ben Franklin said, “Tell me and I forget, teach me and I remember, involve me and I
learn.” It’s imperative for you to find ways to be involved and, more importantly, be the
person everyone wants to involve because you add value.
As people go through their career and life, I see them make what I believe to be a big
mistake. Through feedback mechanisms, annual reviews, 360-degree assessments,
and other tools, people hear quite a bit about their weaknesses and not enough
acknowledgement of their strengths. Don’t misunderstand, it is important to
acknowledge that we are not perfect, but we should learn how to minimize our
weaknesses and focus time and attention on enhancing our strengths. In my 30-plus
years of leading people, I have never seen anyone turn a true weakness into a strength.
Learning to deal with setbacks is an important part of life. I’ve dealt with multiple
setbacks in my career, especially early on. There were many times I thought I should
have been promoted and someone else got the opportunity. Dealing with
disappointment and striving to improve my performance, I was better prepared the next
time an opportunity presented itself. Now, looking back, I can clearly see why those
decisions were made. Everyone will face setbacks in their career and for that matter life.
How you learn to handle those situations will be defining moments for you.
I encourage you to continue to build on the strong foundation you have poured at
Suffolk. Be curious, learn to love what you are good at, and embrace the inevitable
challenges you will face along the way.
In my role today, the question I’m asked the most is how can I maintain balance and
have the quality of life I want while having a successful career. My answer is simple,
challenging, and disappointing all at the same time. The only way to achieve your
3
�personal and professional goals is to effectively prioritize all aspects of your life. Let’s
unpack what it means to prioritize.
First, let’s look at the definition of priority – a thing that is regarded as more important
than another. So by definition, every aspect of your life can be ranked by level of
importance to you. My suggestion is to break your life into three components: self-care,
care of others, and career. Then rank what is most important to you. Throughout your
life your priorities will change and they should change. But right now, you have to rank
these areas and understand the consequences of those rankings. There is no personal
or professional success without sacrifice.
However, I do believe you can find balance. The key is the effective prioritization within
each component. Clearly defining for yourself what’s most important to you inside these
areas and managing your time effectively will lead to a feeling of balance. But, it’s very
important that you realize that everything can’t be a priority, and you have to make
difficult decisions in the prioritization process.
I learned how important this is when I began the Executive MBA program at Suffolk. I
was learning a new job, I was recently married, and I was about to become a dad for the
first time. It was the worst possible time for me to take on another priority. But I knew
this opportunity at Suffolk was critical to my future and my family’s future, so I had to
figure it out. I sacrificed self-care and care of others to focus on furthering my education
and ultimately my career. It was never easy, but it was the right prioritization for me at
that moment in my life. It also forced me to excel at time management. Distinguishing
between the important and the urgent is critical for long-term personal and professional
success.
And lastly, I want to share my thoughts on trust. Building relationships is extremely
important to achieving professional success and relationships need to be built on trust.
Throughout your career you will decide who to trust – leaders, peers, and employees.
And more importantly, through your behaviors you have to earn the trust from that same
group of people.
I want to quickly share how I think about this very important word – trust. It’s simple to
me. Trust equals judgment plus ethics. Trust equals judgment plus ethics. For me to
trust someone in my organization I need to observe sound decision making over time
and see them consistently and unequivocally live our company’s values.
Part of assessing whether or not someone has good judgment, is observing with whom
they choose to surround themselves. I advise young leaders in my organization to
assemble a personal board of directors made up of family, friends, colleagues, and
mentors to act as informal advisers. And I urge all of you to do the same. Who will you
choose? Who will influence you? Do these individuals reflect your personal values? Do
they understand and align with your goals and dreams? Will they be truth-tellers? Will
they be cheerleaders? Will they make you better?
4
�As you navigate your journey through life, just as your priorities will change, so will your
personal board of directors. Choose wisely and don’t be afraid to make changes when
necessary.
I may still be that knucklehead from Framingham, but even I know that brevity in this
moment is appreciated. Let me leave you with one last thought.
There are three types of people in the world. Those who are wondering what’s going on,
those who are watching what’s going on, and those who are making things happen
I hope you, the Class of 2019, will be one of those.
Now, you may not remember a word I said today, but hopefully you will remember me
as the guy who bought you dinner. For all the graduates, under your chair you will find a
$100 gift card to any Darden restaurant. And for those who care, the Capital Grille is on
there. The logo’s not there. Fellow alumni, I wish you much success. Enjoy your
journey, take care.
5
�
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Title
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Suffolk University Records
Description
An account of the resource
The Suffolk University Records collection covers all aspects of the university's history and development from 1906 to today. The materials include: Presidents' records, photographs, audio and video recordings, memorabilia, and university publications. Learn more about the <a href="https://www.suffolk.edu/academics/libraries/moakley-archive-and-institute/collections/records-of-suffolk-university" target="_blank" rel="noreferrer noopener">collection</a> at our web site.
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SU-1882
Title
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Address of Gene Lee, President and CEO Darden Restaurants, Inc., delivered at the 2019 Suffolk University Business School commencement
Date
A point or period of time associated with an event in the lifecycle of the resource
19 May 2019
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Suffolk University Records
Series SUE-001.001, Commencement Planning Files
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Suffolk University
Lee, Gene
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Documents
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PDF
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tgn:7013445
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English
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Suffolk University--School of Management
Graduation ceremonies
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Copyright is retained by the creators of items in this collection, or their descendants, as stipulated by United States copyright law. This item is made available for research and educational purposes by the Moakley Archive & Institute. Prior permission is required for any commercial use.
Commencement speakers
Commencements
Suffolk Law School