Text
SuΩolk Business
The MAGAZINE FOR THE ALUMNI & FRIENDS OF THE SAWYER BUSINESS SCHOOL
WINTER 2010
Setting
UP
COMMUNITY
Roots
Suffolk’s Center for Public Management
Collaborates in Building a Better
Public Service Sector
Service Learning | Giving Back to the Community | Public Policy
Global Business EDUCATION IN BOSTON | www.suffolk.edu/business
SuΩolk Business
Winter 2010
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
T HE D EAN ’ S M ESSA G E
T ABLE O F C ON T EN T S
William J. O’Neill, Jr., JD ‘79
Dean
Morris McInnes, DBA
Associate Dean/Dean of Academic Affairs
Ruth Ann McEwen, PhD, CPA
WINTER.2010
Associate Dean/Dean of
Accreditation and Administration
Cover Story: .................................................................... 18
Director, Communications & Special Events
Editor-in-Chief, Suffolk Business
Business School NEWS............................................. 2-13
Director, Alumni Relations
Feature: . ........................................................................... 24
Joan Powell
Contributors
Lana Caron, MBA ‘03
Jodi Detjen
Tony Ferullo
Amanda Jahnke
Richard Lockhart, MBA ‘73
Dan Morrell
Mark Murphy
Robert Preer
Anna Quadri
Judy Rakowsky
Leah Ritchie, MA ‘94
Mary Jane Walker, MEd ‘98
Photography
John Gillooly
Ilene Perlman
Ken Martin
Szymon Tolak
Creative Director/Design
Seth Sirbaugh
Suffolk Business magazine is produced and published
annually by the Suffolk University Sawyer Business
School. The magazine is distributed free of charge to
alumni, students, friends, parents, faculty and staff. The
views expressed in this magazine do not necessarily reflect the opinions of the editors of the official polices of
the Sawyer Business School. We welcome your correspondence.
Please send submissions, questions and comments to:
suffolkbusiness@suffolk.edu. Visit us on the web at www.
suffolk.edu/business/alumni
Doing Well
by Doing Good
In this issue of Suffolk Business we focus on the importance of community service. Giv-
ing back to the community is incredibly important in our professional or personal lives. Many
of alumni of the Sawyer Business School are working in the nonprofit, government or healthcare
industries and many of our students are considering nonprofit careers upon graduation.
Our cover story on page 19 features our Center for Public Management. Since its inception
over thirty years ago, the Center for Public Management, led by Sandy Matava MPA ‘81, has
grown to become a leader in community service through the many educational, research and
evaluation programs it offers.
Our first feature article focuses on faculty and alumni who are “doing well by doing good”
in the community. Whether it they are involved in political campaigns, non-profit organizations or the Suffolk Alumni Association, these alumni and faculty demonstrate the importance
of community involvement.
Our second feature focuses on the research of Assistant Professor of Public Management,
Brenda Bond. Brenda has been working with many police departments to research community
satisfaction. She is also one of the co-authors of the broken window theory, which has recently
received much national media attention.
Our third feature is a lively discussion with Professor of Management and Entrepreneurship, Colette Dumas around her research on service learning.
Finally, at the Sawyer Business School, our undergraduate students are actively involved
in service-learning projects this last feature article describes the required MGT 200: Leadership and Social Responsibility course.
Suffolk Business Magazine
FALL 2009
Faculty Update.......................................................... 14-17
Feature: ............................................................................. 26
ALUMNI EVENTS .......................................................... 35-37
Law Enforcement’s Secret Weapon
A Commitment to Justice. A Commitment
to Suffolk. By Leah Ritchie, MA ‘94
Alumni Profiles ........................................................ 38-41
Alumni Connections .............................................. 32-34
Class notes ............................................................... 41-44
Alumni Perspective: ................................................... 28
Service-Learning Empowers Leadership
Donor Profile: .............................................................. 45
By Lana Belousova-Caron, MBA ‘03
Leonard J. Samia, BSBA ‘69
P. 18: Center for Public Management’s
annual graduate ceremony for Massachusetts League of Community
Human Service Providers.
William J. O’Neill, Jr., Dean
suffolkbusiness@suffolk.edu
Lifecycle Environmental Impact of 1 issue
Wastewater - 23,546 gallons less
Net Energy - 16 million BTU’s less
2/
Getting Alot Out of Giving Back
Faculty and Alumni Involvement in
the Community By Judy Rakowsky
Best regards,
Wood Use - 7 tons less
FSC FPO
Learning to Give
MGT 200 Teaches Students the Business of
Making a Difference By Dan Morrell
By Robert Preer
Eliza Parrish
Copy Editor
Feature: ............................................................................. 30
Setting Up Community Roots
The Center for Public Management Collaborates
in Building a Better Public Service Sector
Theresa M. Malionek, BSBA ’89, MA ‘94
Solid Waste - 1,430 pounds less
Greenhouse Gases - 4,889 lbs CO_2 equiv. less
Environmental impact estimates were made using the Environmental Defense Fund Paper Calculator.
For more information visit http://www.papercalculator.org.
www.suffolk.edu/business
/1
SuΩolk Business
Winter 2010
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
T HE D EAN ’ S M ESSA G E
T ABLE O F C ON T EN T S
William J. O’Neill, Jr., JD ‘79
Dean
Morris McInnes, DBA
Associate Dean/Dean of Academic Affairs
Ruth Ann McEwen, PhD, CPA
WINTER.2010
Associate Dean/Dean of
Accreditation and Administration
Cover Story: .................................................................... 18
Director, Communications & Special Events
Editor-in-Chief, Suffolk Business
Business School NEWS............................................. 2-13
Director, Alumni Relations
Feature: . ........................................................................... 24
Joan Powell
Contributors
Lana Caron, MBA ‘03
Jodi Detjen
Tony Ferullo
Amanda Jahnke
Richard Lockhart, MBA ‘73
Dan Morrell
Mark Murphy
Robert Preer
Anna Quadri
Judy Rakowsky
Leah Ritchie, MA ‘94
Mary Jane Walker, MEd ‘98
Photography
John Gillooly
Ilene Perlman
Ken Martin
Szymon Tolak
Creative Director/Design
Seth Sirbaugh
Suffolk Business magazine is produced and published
annually by the Suffolk University Sawyer Business
School. The magazine is distributed free of charge to
alumni, students, friends, parents, faculty and staff. The
views expressed in this magazine do not necessarily reflect the opinions of the editors of the official polices of
the Sawyer Business School. We welcome your correspondence.
Please send submissions, questions and comments to:
suffolkbusiness@suffolk.edu. Visit us on the web at www.
suffolk.edu/business/alumni
Doing Well
by Doing Good
In this issue of Suffolk Business we focus on the importance of community service. Giv-
ing back to the community is incredibly important in our professional or personal lives. Many
of alumni of the Sawyer Business School are working in the nonprofit, government or healthcare
industries and many of our students are considering nonprofit careers upon graduation.
Our cover story on page 19 features our Center for Public Management. Since its inception
over thirty years ago, the Center for Public Management, led by Sandy Matava MPA ‘81, has
grown to become a leader in community service through the many educational, research and
evaluation programs it offers.
Our first feature article focuses on faculty and alumni who are “doing well by doing good”
in the community. Whether it they are involved in political campaigns, non-profit organizations or the Suffolk Alumni Association, these alumni and faculty demonstrate the importance
of community involvement.
Our second feature focuses on the research of Assistant Professor of Public Management,
Brenda Bond. Brenda has been working with many police departments to research community
satisfaction. She is also one of the co-authors of the broken window theory, which has recently
received much national media attention.
Our third feature is a lively discussion with Professor of Management and Entrepreneurship, Colette Dumas around her research on service learning.
Finally, at the Sawyer Business School, our undergraduate students are actively involved
in service-learning projects this last feature article describes the required MGT 200: Leadership and Social Responsibility course.
Suffolk Business Magazine
FALL 2009
Faculty Update.......................................................... 14-17
Feature: ............................................................................. 26
ALUMNI EVENTS .......................................................... 35-37
Law Enforcement’s Secret Weapon
A Commitment to Justice. A Commitment
to Suffolk. By Leah Ritchie, MA ‘94
Alumni Profiles ........................................................ 38-41
Alumni Connections .............................................. 32-34
Class notes ............................................................... 41-44
Alumni Perspective: ................................................... 28
Service-Learning Empowers Leadership
Donor Profile: .............................................................. 45
By Lana Belousova-Caron, MBA ‘03
Leonard J. Samia, BSBA ‘69
P. 18: Center for Public Management’s
annual graduate ceremony for Massachusetts League of Community
Human Service Providers.
William J. O’Neill, Jr., Dean
suffolkbusiness@suffolk.edu
Lifecycle Environmental Impact of 1 issue
Wastewater - 23,546 gallons less
Net Energy - 16 million BTU’s less
2/
Getting Alot Out of Giving Back
Faculty and Alumni Involvement in
the Community By Judy Rakowsky
Best regards,
Wood Use - 7 tons less
FSC FPO
Learning to Give
MGT 200 Teaches Students the Business of
Making a Difference By Dan Morrell
By Robert Preer
Eliza Parrish
Copy Editor
Feature: ............................................................................. 30
Setting Up Community Roots
The Center for Public Management Collaborates
in Building a Better Public Service Sector
Theresa M. Malionek, BSBA ’89, MA ‘94
Solid Waste - 1,430 pounds less
Greenhouse Gases - 4,889 lbs CO_2 equiv. less
Environmental impact estimates were made using the Environmental Defense Fund Paper Calculator.
For more information visit http://www.papercalculator.org.
www.suffolk.edu/business
/1
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
A Big Sweet Tooth
Right: Omar Vikin, EMBA
‘08 reads from his book.
Far Right: (left to right) Lu
Ann Reeb, EMBA ‘08, Omar
Vikin and Dawn Brucale,
EMBA ‘08.
Candy.com–The world’s largest corner candy shop
On July 20, 2009, cousins Greg Balestrieri, BSBA ‘09 and Joe Melville, BSBA ‘09
Book Bondings
Three Suffolk Executive MBA grads team up to publish a passion project
Brucale owns the Indigo Group, a design firm that has produced chilOmar Vikin didn’t read it until a few hours dren’s books for the likes of Disney. Reeb brought her more than 20
later, when he was already in bed. When he years of media experience—including 10 years as president of the online
finally did get it, he sprang up, and immedi- marketing group Skyways Communications—to develop a plan to genately called his Executive MBA classmate erate viral buzz for the book.
Dawn Brucale and forwarded her the message.
The collaborative bond the trio formed at Suffolk made the process
“Can you believe it? Can you believe it?”
a great deal easier. “The relationships that we develop through the proThe print-on-demand publisher LuLu gram allowed us to be somewhat freer in making some decisions, bethat hosted Vikin’s children’s book, “You’re cause we know that we’ll have great support,” Brucale says. Vikin could
Too Young… Maybe Next Year,” had sold so have done the book much differently, he says, using an illustrator promany copies of the title that it was getting vided by his printer rather than the artist that Brucale hooked him up
promoted to an Amazon listing. For Omar, it with. But working with unfamiliar people, Vikin figures no one would
was akin to a call up to the major leagues. “I have been able to tell him when one of his ideas was off-the-mark. “But
could see through the phone how excited he with Lu Ann and Dawn, we can talk to each other pretty frankly. And
was,” says Brucale. “He was being very quiet,
in a collaborative project, you have to have that
trying not to disturb anyone, but you know he “ t was just a few
trust.” The bond has become a true friendship,
I
just wanted to jump and down and scream.”
years ago that we says Brucale. “It was just a few years ago that
The book is a coming-of-age tale that began
didn’t know each we didn’t know each other existed,” she says.
as a campfire story Omar would tell his son’s
“And to be able to put your faith and the future
other existed.”
Cub Scout troop. “I found myself having to exof your dream and product in someone else’s
plain to the boys that they couldn’t do what the
hands and know that they are going to be there
older boys were doing until next year,” says for you and support you is fabulous. And we do this unconditionally
Vikin, team leader, New Ventures Group, Sig- because we want to see Omar succeed.”
ma Aldrich. The book chronicles the life of a
Feedback from online comments and personal compliments so far
young Native American boy who “learns has been great, says Vikin. And most importantly, his son is happy, too.
quickly that growing up takes patience,” and “We were at the dinner table one night, and he said ‘Dad, I’m really
uses those lessons to save his village.
proud of you,’” Vikin recalls. “To have that moment with your boy—
When he started telling classmates Brucale that was pretty cool.”
and Lu Ann Reeb about the story, the process
With a young daughter at home as well, Vikin feels an obligation
of turning the story into a book quickly evolved to tell her story too, and has begun readying drafts. There may even
into a combined effort. “It really did turn into be a follow-up for the boy’s story. “It may turn into a series,” he
another group project for us,” says Brucale. “It says. Which would mean, of course, getting the old Executive MBA
was a natural thing for us to say, ‘Well of course gang back together. “We would all just naturally fall back into
we’ll help you’ and apply our own expertise.” place,” says Brucale.
Suffolk Business Magazine
WINTER 2010
Photo by David Garcia
The email was time-stamped 8pm, but
2/
Keynote Speaker: Steve Bratt
officially launched candy.com just one month after their $3 million purchase of the
candy.com web domain.
The new online site will be the go-to destination for everything candy - selling
more than 6,000 different candy items from 500-plus manufacturers, offering product reviews, blogs, customer giveaways and a special section for children.
Balestrieri and Melville represent the third generation of the family-owned Melville Candy Company based in Weymouth, Massachusetts. "This is a new business
with the same passion and some of the same family," Balestrieri said.
Candy.com was conceived two years ago when the cousins saw the growth of
Melville Candy's online store grow by 371 percent. They knew then that it was time
to take a greater stake in the nearly $30 billion retail candy industry and purchase the
domain name Candy.com.
The $3 million purchase price of the prime online real estate was the secondhighest domain sale of the year behind the $5.1 million paid for toys dot com by Toys
"R" Us Inc. Balestrieri says, "We're willing to make this large investment to reach the
largest number of consumers and we're going to look back and say that $3 million
was a bargain for candy.com."
According to Melville, Candy.com gets more than 1,000 hits a day without any
marketing or content on the site. The cousins, both graduates of Suffolk's undergraduate entrepreneurship program, estimate numbers will climb to 2,500 unique
hits a day in the early months, and to over 10,000 within six months. "We're confident
we've made a wise business investment with candy.com. We’ve also been fortunate
to have been able to able into Suffolk’s “entrepreneurial talent” to give our business
a strong start. Five of our first employees are Suffolk grads, said Balestrieri.
Candy.com's incredible variety of candy selections will come from
all over the United States
and the world. Candy
products from smaller
manufacturers, memorable retro-candy adults
enjoyed in their childhood, gluten-free candy,
kosher candy and even
healthy candy will all be
found at candy.com.
Candy.com offers
fine quality at competitive prices for businesses, gift shops, event
planners and even brides and grooms, or new parents wanting to add a sweet touch
to a special celebration. Candy gift selections like the popular Chocoholics Emergency Kit Candy Bouquet, a great treat for any occasion, will be available for quick
delivery at an affordable price.
Unique gifts can also be searched and selected by occasion, favorite color, flavor,
candy type and brand including: Hershey, M&M, Jelly Belly, Tootsie, Wonka, PEZ,
Necco, Nestles, Jolly Rancher, Clark, Pop Rock, Lindt, Harry and David, Melville
Candy and more.
According to CEO Greg Balestrieri. "We're going to revolutionize the candy industry
by creating a fun and exciting candy community for children of all ages. The corner
candy store is back!"
Candy.com is located in Weymouth, Massachusetts and ships anywhere in the U.S. via UPS.
For more information go to www.candy.com.
The Second
Annual
Knowledge
Globalization
Conference
Global Sustainability and
Corporate Social Responsibility
The theme of the Knowledge Globalization
Institute’s 2009 Knowledge Globalization
Conference was global sustainability and corporate social responsibility. Highlighting the
conference was keynote speaker Steve Bratt,
CEO of the World Wide Web Foundation,
who gave a talk titled “The Empowering
Web.” Featured guest speakers included Suffolk finance professor Shahriar Khaksari and
economics professor Jonathan Haughton on
crises and opportunities in the global economy as well as Richard W. Pearl, vice president
of community affairs at State Street Corporation, on corporate social responsibility
The conference drew more than a hundred participants from many different countries and diverse disciplines, including academics, students, and business and
nonprofit leaders.
The Knowledge Globalization Conference
is about the sharing and transfer of knowledge
globally to advance people economically and
socially and to create a better world.
The Third Annual Knowledge Globalization Conference will be held in November 2010. For more
information, visit the Knowledge Globalization
Conference website at http://www.kglobal.org.
www.suffolk.edu/business
/3
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
A Big Sweet Tooth
Right: Omar Vikin, EMBA
‘08 reads from his book.
Far Right: (left to right) Lu
Ann Reeb, EMBA ‘08, Omar
Vikin and Dawn Brucale,
EMBA ‘08.
Candy.com–The world’s largest corner candy shop
On July 20, 2009, cousins Greg Balestrieri, BSBA ‘09 and Joe Melville, BSBA ‘09
Book Bondings
Three Suffolk Executive MBA grads team up to publish a passion project
Brucale owns the Indigo Group, a design firm that has produced chilOmar Vikin didn’t read it until a few hours dren’s books for the likes of Disney. Reeb brought her more than 20
later, when he was already in bed. When he years of media experience—including 10 years as president of the online
finally did get it, he sprang up, and immedi- marketing group Skyways Communications—to develop a plan to genately called his Executive MBA classmate erate viral buzz for the book.
Dawn Brucale and forwarded her the message.
The collaborative bond the trio formed at Suffolk made the process
“Can you believe it? Can you believe it?”
a great deal easier. “The relationships that we develop through the proThe print-on-demand publisher LuLu gram allowed us to be somewhat freer in making some decisions, bethat hosted Vikin’s children’s book, “You’re cause we know that we’ll have great support,” Brucale says. Vikin could
Too Young… Maybe Next Year,” had sold so have done the book much differently, he says, using an illustrator promany copies of the title that it was getting vided by his printer rather than the artist that Brucale hooked him up
promoted to an Amazon listing. For Omar, it with. But working with unfamiliar people, Vikin figures no one would
was akin to a call up to the major leagues. “I have been able to tell him when one of his ideas was off-the-mark. “But
could see through the phone how excited he with Lu Ann and Dawn, we can talk to each other pretty frankly. And
was,” says Brucale. “He was being very quiet,
in a collaborative project, you have to have that
trying not to disturb anyone, but you know he “ t was just a few
trust.” The bond has become a true friendship,
I
just wanted to jump and down and scream.”
years ago that we says Brucale. “It was just a few years ago that
The book is a coming-of-age tale that began
didn’t know each we didn’t know each other existed,” she says.
as a campfire story Omar would tell his son’s
“And to be able to put your faith and the future
other existed.”
Cub Scout troop. “I found myself having to exof your dream and product in someone else’s
plain to the boys that they couldn’t do what the
hands and know that they are going to be there
older boys were doing until next year,” says for you and support you is fabulous. And we do this unconditionally
Vikin, team leader, New Ventures Group, Sig- because we want to see Omar succeed.”
ma Aldrich. The book chronicles the life of a
Feedback from online comments and personal compliments so far
young Native American boy who “learns has been great, says Vikin. And most importantly, his son is happy, too.
quickly that growing up takes patience,” and “We were at the dinner table one night, and he said ‘Dad, I’m really
uses those lessons to save his village.
proud of you,’” Vikin recalls. “To have that moment with your boy—
When he started telling classmates Brucale that was pretty cool.”
and Lu Ann Reeb about the story, the process
With a young daughter at home as well, Vikin feels an obligation
of turning the story into a book quickly evolved to tell her story too, and has begun readying drafts. There may even
into a combined effort. “It really did turn into be a follow-up for the boy’s story. “It may turn into a series,” he
another group project for us,” says Brucale. “It says. Which would mean, of course, getting the old Executive MBA
was a natural thing for us to say, ‘Well of course gang back together. “We would all just naturally fall back into
we’ll help you’ and apply our own expertise.” place,” says Brucale.
Suffolk Business Magazine
WINTER 2010
Photo by David Garcia
The email was time-stamped 8pm, but
2/
Keynote Speaker: Steve Bratt
officially launched candy.com just one month after their $3 million purchase of the
candy.com web domain.
The new online site will be the go-to destination for everything candy - selling
more than 6,000 different candy items from 500-plus manufacturers, offering product reviews, blogs, customer giveaways and a special section for children.
Balestrieri and Melville represent the third generation of the family-owned Melville Candy Company based in Weymouth, Massachusetts. "This is a new business
with the same passion and some of the same family," Balestrieri said.
Candy.com was conceived two years ago when the cousins saw the growth of
Melville Candy's online store grow by 371 percent. They knew then that it was time
to take a greater stake in the nearly $30 billion retail candy industry and purchase the
domain name Candy.com.
The $3 million purchase price of the prime online real estate was the secondhighest domain sale of the year behind the $5.1 million paid for toys dot com by Toys
"R" Us Inc. Balestrieri says, "We're willing to make this large investment to reach the
largest number of consumers and we're going to look back and say that $3 million
was a bargain for candy.com."
According to Melville, Candy.com gets more than 1,000 hits a day without any
marketing or content on the site. The cousins, both graduates of Suffolk's undergraduate entrepreneurship program, estimate numbers will climb to 2,500 unique
hits a day in the early months, and to over 10,000 within six months. "We're confident
we've made a wise business investment with candy.com. We’ve also been fortunate
to have been able to able into Suffolk’s “entrepreneurial talent” to give our business
a strong start. Five of our first employees are Suffolk grads, said Balestrieri.
Candy.com's incredible variety of candy selections will come from
all over the United States
and the world. Candy
products from smaller
manufacturers, memorable retro-candy adults
enjoyed in their childhood, gluten-free candy,
kosher candy and even
healthy candy will all be
found at candy.com.
Candy.com offers
fine quality at competitive prices for businesses, gift shops, event
planners and even brides and grooms, or new parents wanting to add a sweet touch
to a special celebration. Candy gift selections like the popular Chocoholics Emergency Kit Candy Bouquet, a great treat for any occasion, will be available for quick
delivery at an affordable price.
Unique gifts can also be searched and selected by occasion, favorite color, flavor,
candy type and brand including: Hershey, M&M, Jelly Belly, Tootsie, Wonka, PEZ,
Necco, Nestles, Jolly Rancher, Clark, Pop Rock, Lindt, Harry and David, Melville
Candy and more.
According to CEO Greg Balestrieri. "We're going to revolutionize the candy industry
by creating a fun and exciting candy community for children of all ages. The corner
candy store is back!"
Candy.com is located in Weymouth, Massachusetts and ships anywhere in the U.S. via UPS.
For more information go to www.candy.com.
The Second
Annual
Knowledge
Globalization
Conference
Global Sustainability and
Corporate Social Responsibility
The theme of the Knowledge Globalization
Institute’s 2009 Knowledge Globalization
Conference was global sustainability and corporate social responsibility. Highlighting the
conference was keynote speaker Steve Bratt,
CEO of the World Wide Web Foundation,
who gave a talk titled “The Empowering
Web.” Featured guest speakers included Suffolk finance professor Shahriar Khaksari and
economics professor Jonathan Haughton on
crises and opportunities in the global economy as well as Richard W. Pearl, vice president
of community affairs at State Street Corporation, on corporate social responsibility
The conference drew more than a hundred participants from many different countries and diverse disciplines, including academics, students, and business and
nonprofit leaders.
The Knowledge Globalization Conference
is about the sharing and transfer of knowledge
globally to advance people economically and
socially and to create a better world.
The Third Annual Knowledge Globalization Conference will be held in November 2010. For more
information, visit the Knowledge Globalization
Conference website at http://www.kglobal.org.
www.suffolk.edu/business
/3
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
Just the FACTS
Harnessing The Imagination
There are 23,000 Sawyer Business School alumni
worldwide. Connect to the Suffolk worldwide community at: www.suffolk.edu/alumni
Annual New Product Innovation Competition: Turning ideas into reality
By 2008, there were 25 judges from around the world, evaluating over
erywhere these days: the auto industry needs to 240 entries. The remarkable growth—225% in four years—is testament
embrace innovation to become profitable again; to Bhatia’s success with recruiting alumni. Through sponsorships,
we should all adopt green lifestyle innovations mentoring, judging or as competitors, Bhatia has created various chanto help save the environment; innovative tech- nels for alumni to get involved. And as the only competition around
nology now enables medical procedures we that focuses solely on product innovation, Bhatia recognizes that what
never thought possible. And it seems that every it means for the school, and especially for the students, “continued
G20 nation has “the most innovative people in participation after graduation is what has helped build awareness and
the world.” So what does all of this talk about
popularity thus far, and is so vital for years
innovation really mean?
to come,” he says.
“ developed a
I
Well, it depends. If you ask Sushil Bhatia,
For Richard Lena, BA ’91, entering the
network beyond the
executive-in-residence at the Business School, it
2007 competition was a great way to reCollege that I would
means harnessing one’s imagination to create
connect with Suffolk. “I got the chance to
not have met.”
something uniquely functional. That was the big
develop a network with students and
idea behind Bhatia’s New Product Innovation
alumni beyond the College that I otherCompetition and it’s been a huge success. One wise would never have met.” As an entrepreneur he valued the chance
might even call it innovative.
to tap into a deep knowledge base and to test his concept with people
Now in its fourth year, Bhatia’s competition who know what it takes to develop a viable product. With his 2nd
is thriving and has become one of the most an- place finish came renewed confidence and valuable business connecticipated events at Suffolk. To accommodate tions that Lena needs to bring his K-8 literacy program – one with an
growing interest the competition is now open to innovative twist, of course - to fruition. His company, Brattle Publishall undergraduates and graduate students and ing Group, is working closely with a major university, fine-tuning his
alumni of Suffolk. “This is very exciting to alum- program and looking forward to bringing it to the marketplace.
ni,” says Bhatia, “it’s a chance to bring their ideas
Lena plans to continue his involvement as a judge. “I really apto execution and it’s great publicity for their preciate the opportunity to mix with a whole new generation of stucompany.”
dents and participants. Their thought process is so different than mine
For the inaugural competition in 2006 there and, as an entrepreneur, it’s fascinating and so valuable to see them
were just five judges critiquing only 25 entries. in action.”
Enrollment Trends FALL 2008
It seems like the word innovation is ev-
Right: Competition
judges and Corporate
Sponsors: Dennis
Walczewski, BS ’70
and John N. Driscoll,
BS ’65, DCS ‘93
Far Right: Katerina
Papp, MBA ‘96 and
Dimitry Andreyev,
competition judges
4/
Suffolk Business Magazine
WINTER 2010
Undergraduate
2,219
Graduate
1,311
Undergraduate Major Breakdown
Accounting
264
Entrepreneurship
149
Finance
245
Global Business
200
Information Systems
27
Management
377
Marketing
344
Public Administration
11
Percentage of International Students
Undergraduate
17%
Graduate
15%
Countries Sending Highest Amount of Students
China
Bhatia hopes alumni involvement will serve as inspiration, too
and points to David Harstein BSBA ’85, MBA ’86 and founder of
Kabloom as an example. Two years after graduating from Suffolk,
Hartstein opened the flower delivery company with a clever name.
His innovative approach to special occasions—offering flowers via
phone, Internet or brick-and-mortar retail throughout the metropolitan Boston area—became an overnight success. KaBloom now
has over 40 retail locations nationwide. Hartstein is a Silver Sponsor
of the competition.
“Hartstein’s idea was successful because it was both innovative
and marketable. He recognized a consumer need and filled it,” comments James Hunt, MBA’06, a digital strategist and former Dell marketing executive who will judge the competition for the first time. “I
wish I had had Hartstein’s idea,” he laments with a laugh. “But if you
ask me, the real benefit of the Competition is that it displays so many
of these great ideas. You get to see the true depth of ingenuity that
Suffolk has to offer.”
Over the past four years, there have been numerous products with
excellent potential. Last year’s winner, for example, developed the
‘Time to Toss’ label, which provides a color indicator on prescription
bottles, alerting consumers that their medication has expired by turning red. Exposing these great ideas is precisely what Bhatia is hoping
Suffolk’s students and alumni will be able to do with the competition.
And Bhatia provides more than just exposure; in past years he’s connected participants with free outside consulting and helped others to
secure financing. “As of yet, we’ve not taken any of the entries to market, but I know we will.”
To become a sponsor, mentor or judge or to submit your own entry
visit: www.suffolk.edu/newproduct.
India
Saudi Arabia
Taiwan
United Arab Emirates
Japan
Venezuela
Vietnam
Highest Out of State Students
Connecticut
Maine
New Hampshire
New York
New Jersey
California
Florida
Illinois
Rhode Island
New Freshman Profile 2008
Female
59%
Male
40%
International
8%
Residence
% from Massachusetts
56%
% from out of state
34%
Financial Aid
% receiving financial aid
73.6%
total aid awarded
$29,710,449
average package
$25,679
% receiving financial aid
56.1%
www.suffolk.edu/business
/5
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
Just the FACTS
Harnessing The Imagination
There are 23,000 Sawyer Business School alumni
worldwide. Connect to the Suffolk worldwide community at: www.suffolk.edu/alumni
Annual New Product Innovation Competition: Turning ideas into reality
By 2008, there were 25 judges from around the world, evaluating over
erywhere these days: the auto industry needs to 240 entries. The remarkable growth—225% in four years—is testament
embrace innovation to become profitable again; to Bhatia’s success with recruiting alumni. Through sponsorships,
we should all adopt green lifestyle innovations mentoring, judging or as competitors, Bhatia has created various chanto help save the environment; innovative tech- nels for alumni to get involved. And as the only competition around
nology now enables medical procedures we that focuses solely on product innovation, Bhatia recognizes that what
never thought possible. And it seems that every it means for the school, and especially for the students, “continued
G20 nation has “the most innovative people in participation after graduation is what has helped build awareness and
the world.” So what does all of this talk about
popularity thus far, and is so vital for years
innovation really mean?
to come,” he says.
“ developed a
I
Well, it depends. If you ask Sushil Bhatia,
For Richard Lena, BA ’91, entering the
network beyond the
executive-in-residence at the Business School, it
2007 competition was a great way to reCollege that I would
means harnessing one’s imagination to create
connect with Suffolk. “I got the chance to
not have met.”
something uniquely functional. That was the big
develop a network with students and
idea behind Bhatia’s New Product Innovation
alumni beyond the College that I otherCompetition and it’s been a huge success. One wise would never have met.” As an entrepreneur he valued the chance
might even call it innovative.
to tap into a deep knowledge base and to test his concept with people
Now in its fourth year, Bhatia’s competition who know what it takes to develop a viable product. With his 2nd
is thriving and has become one of the most an- place finish came renewed confidence and valuable business connecticipated events at Suffolk. To accommodate tions that Lena needs to bring his K-8 literacy program – one with an
growing interest the competition is now open to innovative twist, of course - to fruition. His company, Brattle Publishall undergraduates and graduate students and ing Group, is working closely with a major university, fine-tuning his
alumni of Suffolk. “This is very exciting to alum- program and looking forward to bringing it to the marketplace.
ni,” says Bhatia, “it’s a chance to bring their ideas
Lena plans to continue his involvement as a judge. “I really apto execution and it’s great publicity for their preciate the opportunity to mix with a whole new generation of stucompany.”
dents and participants. Their thought process is so different than mine
For the inaugural competition in 2006 there and, as an entrepreneur, it’s fascinating and so valuable to see them
were just five judges critiquing only 25 entries. in action.”
Enrollment Trends FALL 2008
It seems like the word innovation is ev-
Right: Competition
judges and Corporate
Sponsors: Dennis
Walczewski, BS ’70
and John N. Driscoll,
BS ’65, DCS ‘93
Far Right: Katerina
Papp, MBA ‘96 and
Dimitry Andreyev,
competition judges
4/
Suffolk Business Magazine
WINTER 2010
Undergraduate
2,219
Graduate
1,311
Undergraduate Major Breakdown
Accounting
264
Entrepreneurship
149
Finance
245
Global Business
200
Information Systems
27
Management
377
Marketing
344
Public Administration
11
Percentage of International Students
Undergraduate
17%
Graduate
15%
Countries Sending Highest Amount of Students
China
Bhatia hopes alumni involvement will serve as inspiration, too
and points to David Harstein BSBA ’85, MBA ’86 and founder of
Kabloom as an example. Two years after graduating from Suffolk,
Hartstein opened the flower delivery company with a clever name.
His innovative approach to special occasions—offering flowers via
phone, Internet or brick-and-mortar retail throughout the metropolitan Boston area—became an overnight success. KaBloom now
has over 40 retail locations nationwide. Hartstein is a Silver Sponsor
of the competition.
“Hartstein’s idea was successful because it was both innovative
and marketable. He recognized a consumer need and filled it,” comments James Hunt, MBA’06, a digital strategist and former Dell marketing executive who will judge the competition for the first time. “I
wish I had had Hartstein’s idea,” he laments with a laugh. “But if you
ask me, the real benefit of the Competition is that it displays so many
of these great ideas. You get to see the true depth of ingenuity that
Suffolk has to offer.”
Over the past four years, there have been numerous products with
excellent potential. Last year’s winner, for example, developed the
‘Time to Toss’ label, which provides a color indicator on prescription
bottles, alerting consumers that their medication has expired by turning red. Exposing these great ideas is precisely what Bhatia is hoping
Suffolk’s students and alumni will be able to do with the competition.
And Bhatia provides more than just exposure; in past years he’s connected participants with free outside consulting and helped others to
secure financing. “As of yet, we’ve not taken any of the entries to market, but I know we will.”
To become a sponsor, mentor or judge or to submit your own entry
visit: www.suffolk.edu/newproduct.
India
Saudi Arabia
Taiwan
United Arab Emirates
Japan
Venezuela
Vietnam
Highest Out of State Students
Connecticut
Maine
New Hampshire
New York
New Jersey
California
Florida
Illinois
Rhode Island
New Freshman Profile 2008
Female
59%
Male
40%
International
8%
Residence
% from Massachusetts
56%
% from out of state
34%
Financial Aid
% receiving financial aid
73.6%
total aid awarded
$29,710,449
average package
$25,679
% receiving financial aid
56.1%
www.suffolk.edu/business
/5
S u f f o l k B u s i n e ss
NEWS & EVENTS
Rich Gotham, president of the Boston
Celtics, addresses students and alumni
Celtic Pride
Business Students Put Theory into Practice with Suffolk-Boston Celtics Partnership
For the business students enrolled in
tor of basketball operations. These discussions spanned every aspect
the new Sports Marketing and the Business of the operation. The speakers good-naturedly allowed students to
of Sports courses, the initial task was to avoid take pictures of their rings, and then the real purpose of this partnerdistraction when they entered the TD Boston ship between the Celtics and Suffolk commenced—a link that extends
Garden
well beyond Suffolk’s nightly T-shirt giveaway at Celtics games.
Distraction by the smoky black-and-white
The nine-credit program, featuring such courses as Sports Marketphotos, culled from Boston Celtics history, ing, The Business of Sports, and Building Stakeholder Relationships
that lined the hallway walls and filled the Red in Sports, opened last fall with a 45-student wait list. And there were
Auerbach Room, a small museum with a long 20 students on the wait list for this fall, as McCabe continues to take
boardroom table and ample collection of advantage of close access to a legendary franchise recently voted the
memorabilia. Distraction by the wooden par- year’s most successful organization in professional sports by the Sports
quet floor—a replica of the real thing at TD Business Journal. As McCabe expands the marketing department’s
Garden—that led them into the reception sports curriculum—the goal is to establish a minor in sports marketing
area. Distraction, too, by the championship
by next year—students’ eyes have been
opened to an expanding field.
rings, especially by those colossal rings with “ would love to have
I
McCabe, who joined the marketing
the big Banner 17 inscription that commemoa sports marketing
rates the franchise’s NBA-leading 17th title.
department staff in 2001 with the hope
major; particularly
Assistant Professor of Marketing, Catheof developing this curriculum, believes
in Boston there would
rine McCabe brought her sports marketing
the timing is perfect—and the opportube a demand for it.”
students to the offices of the Celtics—the first
nity rare—to put an organization like
of eight such visits, four per semester, last
the Celtics under the academic microyear—for the start of a yearlong look at the scope. If, as she tells her students, the majority of all corporate sponthen-defending NBA champions.
sorships in this country are sports-based, then it only makes sense
Everyone, it seemed, sported a team ring, that a sports marketing background will become a valuable asset in
from co-owner Wyc Grousbeck, who rode up this changing economy.
in the elevator with the class and sat in on
McCabe would love the result to be a sports marketing major at
their first session, to the featured speakers— Suffolk, although that mission has only begun.
people like Ted Dalton, the head of corporate
“I would love to have a sports marketing major; particularly in
partnerships and business development, and Boston there would be a demand for it,” she says. “No other school in
Michael Zarren, the assistant executive direc- the area is doing this—a dedicated sports marketing curriculum.
6/
Suffolk Business Magazine
WINTER 2010
NEWS & EVENTS
aspect, the agencies.”
The partnership was
conceived by John A.
Nucci, Suffolk’s vice
president of external affairs, and William J.
O’Neill Jr., dean of the
Sawyer Business School.
Nucci, a former Boston
City Councilor, school
committee member, and
longtime Celtics season
ticket holder, considered
the link between Suffolk
Left to right:
and the Celtics a natural
Christine Adams, president, professional
for two downtown instimarketing club, Gotham, and Professor
Catherine McCabe
tutions that are essentially neighbors.
Nucci developed a
“So in the long term I would love to see deep appreciation for the way the Celtics conthat happen,” says McCabe. “But for now ducted business. “There are two phases of
what we’re doing is meeting student de- Celtics tradition—the Red Auerbach era,
mand. It provides a benefit not just for the where the team was run very informally, like
Celtics as a potential employer, but students family,” says Nucci. “And the current ownerare better prepared. Even if they don’t go ship group, which has instilled state-of-theinto the sports industry, they understand art business practices.
the influence of sports on business.
O’Neill has a much bigger picture in mind,
“Even if someone ends up working at though. With the Celtics as a business model,
John Hancock, they’re going to be in a better the dean hopes to include accounting, finance,
position to say, ‘You know what? I know how and information technology majors—as well
this stuff works.’ It puts them in a competi- as marketing students—in the program’s
tive position for employment if they know emergence. Like McCabe, he hopes to create
how this stuff fits in business. The last num- a new major but with an expanded scope—a
bers I checked, taking all sectors into con- degree in sports business.
sideration, sports was the number one reve“It’s heading that way, absolutely,” says
nue-generating industry in the United States. O’Neill, the onetime head of marketing at PoThink about it—media, the apparel and foot- laroid who has forged sponsorship links with
wear business—it touches on so many differ- everyone from NASCAR driver Janet Guthrie
ent sectors. The sponsorship aspect, the legal to The Jimmy Fund and professional bass
fishing organizations. “We want to expand
this beyond marketing. I came to Suffolk in
2001 and so did McCabe, and we wanted to
see how far we could push this.”
Little wonder that the C. Walsh Theater
was filled on April 9 when Celtics president
Rich Gotham gave a talk on the business of
basketball. A business—as McCabe’s students
have discovered—far more complex than selling tickets and recruiting sponsors.
“We’re a basketball team and an integrated marketing company,” said Gotham. “Sports
provides a strong connection to consumers
that would otherwise be hard to come by. And
in Boston sports is such a big part of the culture. The business has become so sophisticated in the ways it reaches consumers.
“I definitely think that if you’re a Boston
school with a sports marketing program that
has that focus, you have a better chance to
build ties with a team through internships,”
he said. “You’re definitely giving students a
leg up in that way. The sports marketing industry has clearly evolved, and the kids who
get those entry-level jobs are the ones with
experience in that field.”
For a student like Ashley Wong, a marketing major who originates from Colorado and
hopes to land a job in sports marketing when
she graduates from Suffolk the experience
with the Boston Celtics was incredible. “To
be able to visit the corporate offices and to
hear and see how they apply the things we
learned about in class was a tremendous benefit to my learning experience. My learning
continues this semester in the Stakeholder
Relations and Sports Marketing course
where we are working on a consulting project for the Celtics.”
Stay Connected to the
Sawyer Business School
Alumni Network
Send Us Your:
News, Promotions, Marriages, Births and Announcements
Send your news and updates to: Eliza Parrish, Director of Alumni
Relations, eparrish@suffolk.edu
www.suffolk.edu/business
/7
S u f f o l k B u s i n e ss
NEWS & EVENTS
Rich Gotham, president of the Boston
Celtics, addresses students and alumni
Celtic Pride
Business Students Put Theory into Practice with Suffolk-Boston Celtics Partnership
For the business students enrolled in
tor of basketball operations. These discussions spanned every aspect
the new Sports Marketing and the Business of the operation. The speakers good-naturedly allowed students to
of Sports courses, the initial task was to avoid take pictures of their rings, and then the real purpose of this partnerdistraction when they entered the TD Boston ship between the Celtics and Suffolk commenced—a link that extends
Garden
well beyond Suffolk’s nightly T-shirt giveaway at Celtics games.
Distraction by the smoky black-and-white
The nine-credit program, featuring such courses as Sports Marketphotos, culled from Boston Celtics history, ing, The Business of Sports, and Building Stakeholder Relationships
that lined the hallway walls and filled the Red in Sports, opened last fall with a 45-student wait list. And there were
Auerbach Room, a small museum with a long 20 students on the wait list for this fall, as McCabe continues to take
boardroom table and ample collection of advantage of close access to a legendary franchise recently voted the
memorabilia. Distraction by the wooden par- year’s most successful organization in professional sports by the Sports
quet floor—a replica of the real thing at TD Business Journal. As McCabe expands the marketing department’s
Garden—that led them into the reception sports curriculum—the goal is to establish a minor in sports marketing
area. Distraction, too, by the championship
by next year—students’ eyes have been
opened to an expanding field.
rings, especially by those colossal rings with “ would love to have
I
McCabe, who joined the marketing
the big Banner 17 inscription that commemoa sports marketing
rates the franchise’s NBA-leading 17th title.
department staff in 2001 with the hope
major; particularly
Assistant Professor of Marketing, Catheof developing this curriculum, believes
in Boston there would
rine McCabe brought her sports marketing
the timing is perfect—and the opportube a demand for it.”
students to the offices of the Celtics—the first
nity rare—to put an organization like
of eight such visits, four per semester, last
the Celtics under the academic microyear—for the start of a yearlong look at the scope. If, as she tells her students, the majority of all corporate sponthen-defending NBA champions.
sorships in this country are sports-based, then it only makes sense
Everyone, it seemed, sported a team ring, that a sports marketing background will become a valuable asset in
from co-owner Wyc Grousbeck, who rode up this changing economy.
in the elevator with the class and sat in on
McCabe would love the result to be a sports marketing major at
their first session, to the featured speakers— Suffolk, although that mission has only begun.
people like Ted Dalton, the head of corporate
“I would love to have a sports marketing major; particularly in
partnerships and business development, and Boston there would be a demand for it,” she says. “No other school in
Michael Zarren, the assistant executive direc- the area is doing this—a dedicated sports marketing curriculum.
6/
Suffolk Business Magazine
WINTER 2010
NEWS & EVENTS
aspect, the agencies.”
The partnership was
conceived by John A.
Nucci, Suffolk’s vice
president of external affairs, and William J.
O’Neill Jr., dean of the
Sawyer Business School.
Nucci, a former Boston
City Councilor, school
committee member, and
longtime Celtics season
ticket holder, considered
the link between Suffolk
Left to right:
and the Celtics a natural
Christine Adams, president, professional
for two downtown instimarketing club, Gotham, and Professor
Catherine McCabe
tutions that are essentially neighbors.
Nucci developed a
“So in the long term I would love to see deep appreciation for the way the Celtics conthat happen,” says McCabe. “But for now ducted business. “There are two phases of
what we’re doing is meeting student de- Celtics tradition—the Red Auerbach era,
mand. It provides a benefit not just for the where the team was run very informally, like
Celtics as a potential employer, but students family,” says Nucci. “And the current ownerare better prepared. Even if they don’t go ship group, which has instilled state-of-theinto the sports industry, they understand art business practices.
the influence of sports on business.
O’Neill has a much bigger picture in mind,
“Even if someone ends up working at though. With the Celtics as a business model,
John Hancock, they’re going to be in a better the dean hopes to include accounting, finance,
position to say, ‘You know what? I know how and information technology majors—as well
this stuff works.’ It puts them in a competi- as marketing students—in the program’s
tive position for employment if they know emergence. Like McCabe, he hopes to create
how this stuff fits in business. The last num- a new major but with an expanded scope—a
bers I checked, taking all sectors into con- degree in sports business.
sideration, sports was the number one reve“It’s heading that way, absolutely,” says
nue-generating industry in the United States. O’Neill, the onetime head of marketing at PoThink about it—media, the apparel and foot- laroid who has forged sponsorship links with
wear business—it touches on so many differ- everyone from NASCAR driver Janet Guthrie
ent sectors. The sponsorship aspect, the legal to The Jimmy Fund and professional bass
fishing organizations. “We want to expand
this beyond marketing. I came to Suffolk in
2001 and so did McCabe, and we wanted to
see how far we could push this.”
Little wonder that the C. Walsh Theater
was filled on April 9 when Celtics president
Rich Gotham gave a talk on the business of
basketball. A business—as McCabe’s students
have discovered—far more complex than selling tickets and recruiting sponsors.
“We’re a basketball team and an integrated marketing company,” said Gotham. “Sports
provides a strong connection to consumers
that would otherwise be hard to come by. And
in Boston sports is such a big part of the culture. The business has become so sophisticated in the ways it reaches consumers.
“I definitely think that if you’re a Boston
school with a sports marketing program that
has that focus, you have a better chance to
build ties with a team through internships,”
he said. “You’re definitely giving students a
leg up in that way. The sports marketing industry has clearly evolved, and the kids who
get those entry-level jobs are the ones with
experience in that field.”
For a student like Ashley Wong, a marketing major who originates from Colorado and
hopes to land a job in sports marketing when
she graduates from Suffolk the experience
with the Boston Celtics was incredible. “To
be able to visit the corporate offices and to
hear and see how they apply the things we
learned about in class was a tremendous benefit to my learning experience. My learning
continues this semester in the Stakeholder
Relations and Sports Marketing course
where we are working on a consulting project for the Celtics.”
Stay Connected to the
Sawyer Business School
Alumni Network
Send Us Your:
News, Promotions, Marriages, Births and Announcements
Send your news and updates to: Eliza Parrish, Director of Alumni
Relations, eparrish@suffolk.edu
www.suffolk.edu/business
/7
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
From the left: Senator Ben Downing; Richard H. Gregg, Operating Director, Healthcare Administration Programs; Jeff Seyler, CEO of The American Lung Association
of New England; Scott Keays, Manager, Public Policy, The American Lung Association
of New England; and Rep. Steve Canessa.
An Idle Ride
Suffolk professor and alumni work together to create idle-free schools
“It seemed like a no-brainer” in 2001 when
The state Department of Environmental Protection is finalizing
Professor Richard Gregg noticed how much nasty regulations to enact the law, but Gregg does not expect many violators
exhaust was generated by idling engines of school to get $100 tickets for the first offense and $500 fines for subsequent
buses and parents’ cars idling outside schools de- infractions.
spite a five-minute limit under state law.
“We don’t think there will be a lot of citations written; this is reBut a whole lot of stubborn defensiveness ally about raising awareness,” said Gregg, the operating director of
– and years of effort – stood between that real- Healthcare Programs and instructor of Healthcare Administration.
ization and the recent passage of the first state
History backs up his prediction: The 1972 state law that barred
law in New England to bar all idling engines vehicle idling over five minutes is virtually unknown. And it was not
outside schools.
until 2007 that the bill was introduced on Beacon Hill even after a
Some people told Gregg point blank “we don’t
2005 carbon monoxide ingestion in
share your interest in clean air,” but Gregg per- “ e don’t think
Chelmsford sent eight teachers and stuW
sisted in the quest and with the help his former
dents to the hospital due to idling vehicles
there will be a lot
student, Rep. Stephen R. Canessa, MBA ‘04 (Doutside the McCarthy Middle School.
of citations written;
New Bedford), and Sen. Benjamin Downing (DBut it was a worthwhile journey, acthis is really about
Pittsfield), and the American Lung Association;
cording to Rep. Canessa, Gregg’s former
raising awareness.”
the Legislature passed the bill unanimously.
leadership and decision-making student
“Rick is an example of how someone who is
who heeded his counsel in 2004 in a suctruly passionate about an issue can make a differ- cessful bid against an incumbent.
“This is one important way we can improve our environment,”
ence,” said Edward F. Miller, senior vice president
of the American Lung Association of New Eng- said Canessa, now in his third term after first winning at age 23.
land. The association awarded Gregg, Canessa and “Individually it may appear to be minimal but collectively it can be
quite substantial.”
Downing its first annual Healthy Air Award.
It is now the law that drivers must turn off
Passing the bill was a challenge, Canessa said, but he modeled
vehicles as soon as they park on school grounds. Gregg’s determination.
It promises to spare the lungs of more than
For Gregg’s part he knows that following an idea hatched in the
750,000 Massachusetts children who ride about parking lot of an elementary school all the way to Beacon Hill can be
9,000 school buses and save 1.3 million gallons of inspiring to Suffolk students.
Gregg said, “Now the students can see: You don’t have to despair
gas consumed annually by idling vehicles in
you can actually do something.”
school areas.
8/
Suffolk Business Magazine
WINTER 2010
www.suffolk.edu/business
/9
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
From the left: Senator Ben Downing; Richard H. Gregg, Operating Director, Healthcare Administration Programs; Jeff Seyler, CEO of The American Lung Association
of New England; Scott Keays, Manager, Public Policy, The American Lung Association
of New England; and Rep. Steve Canessa.
An Idle Ride
Suffolk professor and alumni work together to create idle-free schools
“It seemed like a no-brainer” in 2001 when
The state Department of Environmental Protection is finalizing
Professor Richard Gregg noticed how much nasty regulations to enact the law, but Gregg does not expect many violators
exhaust was generated by idling engines of school to get $100 tickets for the first offense and $500 fines for subsequent
buses and parents’ cars idling outside schools de- infractions.
spite a five-minute limit under state law.
“We don’t think there will be a lot of citations written; this is reBut a whole lot of stubborn defensiveness ally about raising awareness,” said Gregg, the operating director of
– and years of effort – stood between that real- Healthcare Programs and instructor of Healthcare Administration.
ization and the recent passage of the first state
History backs up his prediction: The 1972 state law that barred
law in New England to bar all idling engines vehicle idling over five minutes is virtually unknown. And it was not
outside schools.
until 2007 that the bill was introduced on Beacon Hill even after a
Some people told Gregg point blank “we don’t
2005 carbon monoxide ingestion in
share your interest in clean air,” but Gregg per- “ e don’t think
Chelmsford sent eight teachers and stuW
sisted in the quest and with the help his former
dents to the hospital due to idling vehicles
there will be a lot
student, Rep. Stephen R. Canessa, MBA ‘04 (Doutside the McCarthy Middle School.
of citations written;
New Bedford), and Sen. Benjamin Downing (DBut it was a worthwhile journey, acthis is really about
Pittsfield), and the American Lung Association;
cording to Rep. Canessa, Gregg’s former
raising awareness.”
the Legislature passed the bill unanimously.
leadership and decision-making student
“Rick is an example of how someone who is
who heeded his counsel in 2004 in a suctruly passionate about an issue can make a differ- cessful bid against an incumbent.
“This is one important way we can improve our environment,”
ence,” said Edward F. Miller, senior vice president
of the American Lung Association of New Eng- said Canessa, now in his third term after first winning at age 23.
land. The association awarded Gregg, Canessa and “Individually it may appear to be minimal but collectively it can be
quite substantial.”
Downing its first annual Healthy Air Award.
It is now the law that drivers must turn off
Passing the bill was a challenge, Canessa said, but he modeled
vehicles as soon as they park on school grounds. Gregg’s determination.
It promises to spare the lungs of more than
For Gregg’s part he knows that following an idea hatched in the
750,000 Massachusetts children who ride about parking lot of an elementary school all the way to Beacon Hill can be
9,000 school buses and save 1.3 million gallons of inspiring to Suffolk students.
Gregg said, “Now the students can see: You don’t have to despair
gas consumed annually by idling vehicles in
you can actually do something.”
school areas.
8/
Suffolk Business Magazine
WINTER 2010
www.suffolk.edu/business
/9
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
GLOBAL RANKINGS
Off and Running
Internship Program Sets the Pace in Inaugural Year
One year after launching the Office of Stu-
dent Internship Programs at the Sawyer Business
School, Director John McCoy, MPA/JD ’98, has
every reason to be proud: “It’s been a phenomenal year,” says McCoy. “Despite the tough economy, we’ve been able to place more than a hundred students in both paid and unpaid internships
and have built valuable relationships that will
open many more doors once the economy
strengthens.” These companies include Allen &
Gerritsen, Pepsico, Dunkin’ Brands, Brown
Brothers Harriman, State Street Corporation,
and Hill Holliday, and many other top firms who
host students from a variety of backgrounds and
majors from within the Business School. There
will be no resting on his laurels, however, as McCoy is focused on capitalizing on this momentum, with the ultimate goal of creating internship
opportunities for every junior or senior in the
Business School.
Responding to a Changing Playing Field
McCoy is passionate about the internship experience and the value that it provides for both
students and host organizations, especially in
this economic climate. “The playing field has
changed for students,” says McCoy. “Our graduates are competing for jobs against other graduates as well as professionals with years of experience who have been downsized. Having an
internship is no longer an option—it’s mandatory.” This message resonates with Daniela Litvin, an accounting student interning at State
Street Corporation in the Enterprise Risk Management division. “My internship helps close the
gap between academics and real-world experience and makes me much more valuable to a future company,” says Litvin. “I’ve gained skills and
confidence as well as formed great professional
relationships and a strong network.” Underscoring the advantages an internship provides for
both students and sponsors, Litvin has received
stellar feedback from her supervisor and is expecting an offer for a full-time position at State
Street in the fall.
Alumni Partnerships Are Key
McCoy enthusiastically approves of Litvin’s focus on building her network, crediting the Business School alumni network with much of his
success. “I absolutely could not have done this
10/
Suffolk Business Magazine
WINTER 2010
without alumni support,” declares McCoy. “Ninety percent of our placement referrals came from alumni.” Nick Chamallas, MBA’08 and market development manager for Pepsico, is one such alumnus. When Nick
received a letter from Dean William J. O’Neill, Jr. asking alumni to consider sponsoring interns, the timing was perfect. Pepsico had been seeking a partner school in the Boston area, and McCoy sealed the deal in
short order. “John made the process and the decision to work with Suffolk incredibly easy,” says Chamallas. “He gave us outstanding candidates, provided us interview space, and showcased Suffolk in such an
impressive way. This was a win-win for everyone: Pepsico is able to
develop future talent who we hope will consider a career with us, and,
with our intern making an immediate impact, we gain incredible value
Financial Times Ranks Executive MBA Program in
Top 95 Worldwide
today. Personally I’ve benefitted as well, as this entire process
reflected so highly upon my alma mater and really showcased
the talent at Suffolk. I am very proud to have made this connection between Suffolk and Pepsico.”
John McCoy also mentions that Andrew Graff, MBA ’93,
CEO of Allen & Gerritsen, has been very helpful in placing
Suffolk interns. Andrew spoke at Suffolk on internships in
September. The event was sponsored by the Ad Club.
From Boston to Buenos Aires
While McCoy focuses on undergraduate internships, the
Global MBA and healthcare programs have had an exciting
year as well, with students securing dozens of internships
around the world. As Assistant Dean Lillian Hallberg, director of MBA programs, explains, “Our students are really
consultants rather than traditional interns. Students are immersed for three months in the day-to-day business, but
what really sets them apart is
their completion of a project
“ e don’t think
W
that has a significant impact
there will be a lot
upon the organization. We’re
of citations written;
the only school in the country
doing this; it offers extraordithis is really about
nary opportunities for students
raising awareness.”
and incredible value for host
companies as well.” Echoing
McCoy’s praise of alumni support, Hallberg credits a huge
Business School alumni network on LinkedIn, a professional networking site, with helping secure many of the internships around the world, including multinational corporations in Argentina, Australia, Greece, India, Spain, and
Turkey as well as the Boston area. Closer to home, Director
of Healthcare programs Rick Gregg has placed ten healthcare students in top Boston-area organizations, including
Massachusetts General Hospital, Beth Israel Deaconess
Medical Center, and Caritas Norwood Hospital. Alumni have
been instrumental in Gregg’s placements as well, sponsoring
students in several locations and, as Gregg states, “seizing
the opportunity to add value to their companies while also
giving back to the healthcare program and the University.”
It’s a Marathon, Not a Sprint
While very happy with the internship program’s initial success, McCoy declares that, in terms of continued development, “It’s a marathon, not a sprint” and remains focused
on creating more and better alumni partnerships and opportunities for students and host companies. Students considering internships and their future careers will be glad
to note that McCoy sees opportunities even in tough times;
for those who take advantage of his opportunities, an internship might just make all the difference.
To learn more about providing an internship to undergraduate and
graduate students of the Sawyer Business School, contact John
McCoy at 617.851.7547 or jmccoy@suffolk.edu
The Sawyer Business School’s Executive MBA program has been
listed in the Financial Times 2009 EMBA rankings as one of the top 95
EMBA programs worldwide.
“Making the Financial Times list is a well-deserved recognition for the
students, faculty, administrators, and alumni of the oldest Executive MBA
program in New England,” said Professor Michael Barretti, director of the
Institute of Executive Education and academic director of the Executive
MBA program. “Everybody has worked very hard to get the program to
this level of distinction.”
The Financial Times, an international business newspaper based in
London, uses extensive alumni surveys in preparing its rankings. This year’s
list was based on interviews with the Class of 2006, evaluating how completion of the Executive MBA program impacted graduates’ career progress,
salary growth, and realization of personal and professional goals.
The rankings also reflect faculty scholarship, professional qualifications,
and international experience; the EMBA curriculum; program management; and University oversight.
“That so many alumni responded so positively to the survey shows that
they want to continue to be involved with Suffolk University as emerging
business leaders,” said Kristin Polito, Executive MBA program director.
“The professional businessmen and women who choose this program – and
they do not choose lightly – are prepared to lead despite any hurdles that
may confront them. They come away with a strong sense of the many tools
they can use to transform obstacles into opportunities.”
“This is an academically rigorous program that demands a significant
work-life balance for 21 months,” said Barretti. “However, if you were to
ask any of our alumni — which, by the way, includes me — I think they will
tell you it was very much worth it.”
Suffolk Among Top U.S. Schools in
Global Management
Suffolk University’s Sawyer Business School is one of 15 gradu-
ate schools of business named to The Princeton Review’s “Student Opinion
Honors for Business Schools” in the category “global management.”
The designation appears in the April 2009 issue of Entrepreneur magazine, the nation’s leading publication for and about entrepreneurs, which
lists the top 15 schools in alphabetical order.
“I am very pleased that our global management programs have been
highly praised by our MBA students,” said William J. O’Neill, Jr., dean of
the Sawyer Business School. “This honor addresses our commitment to
prepare successful leaders in global business management. We are honored
to have these accolades from our students. It affirms the importance we
place on the study of global business.”
In addition to a global focus in its graduate programs — including a
specialized Global MBA degree and an MBA concentration — the Sawyer Business School offers an undergraduate major and minor in global business. Because experiential learning is vital to the study of global
business, the Business School regularly hosts global business leaders
who speak to students about pertinent issues. The Business School also
offers a worldwide series of global travel seminars. Both the international and American-born faculty bring their global research and work
experiences into the classroom, enriching the students’ overall exposure
to issues of global business.
www.suffolk.edu/business
/11
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
GLOBAL RANKINGS
Off and Running
Internship Program Sets the Pace in Inaugural Year
One year after launching the Office of Stu-
dent Internship Programs at the Sawyer Business
School, Director John McCoy, MPA/JD ’98, has
every reason to be proud: “It’s been a phenomenal year,” says McCoy. “Despite the tough economy, we’ve been able to place more than a hundred students in both paid and unpaid internships
and have built valuable relationships that will
open many more doors once the economy
strengthens.” These companies include Allen &
Gerritsen, Pepsico, Dunkin’ Brands, Brown
Brothers Harriman, State Street Corporation,
and Hill Holliday, and many other top firms who
host students from a variety of backgrounds and
majors from within the Business School. There
will be no resting on his laurels, however, as McCoy is focused on capitalizing on this momentum, with the ultimate goal of creating internship
opportunities for every junior or senior in the
Business School.
Responding to a Changing Playing Field
McCoy is passionate about the internship experience and the value that it provides for both
students and host organizations, especially in
this economic climate. “The playing field has
changed for students,” says McCoy. “Our graduates are competing for jobs against other graduates as well as professionals with years of experience who have been downsized. Having an
internship is no longer an option—it’s mandatory.” This message resonates with Daniela Litvin, an accounting student interning at State
Street Corporation in the Enterprise Risk Management division. “My internship helps close the
gap between academics and real-world experience and makes me much more valuable to a future company,” says Litvin. “I’ve gained skills and
confidence as well as formed great professional
relationships and a strong network.” Underscoring the advantages an internship provides for
both students and sponsors, Litvin has received
stellar feedback from her supervisor and is expecting an offer for a full-time position at State
Street in the fall.
Alumni Partnerships Are Key
McCoy enthusiastically approves of Litvin’s focus on building her network, crediting the Business School alumni network with much of his
success. “I absolutely could not have done this
10/
Suffolk Business Magazine
WINTER 2010
without alumni support,” declares McCoy. “Ninety percent of our placement referrals came from alumni.” Nick Chamallas, MBA’08 and market development manager for Pepsico, is one such alumnus. When Nick
received a letter from Dean William J. O’Neill, Jr. asking alumni to consider sponsoring interns, the timing was perfect. Pepsico had been seeking a partner school in the Boston area, and McCoy sealed the deal in
short order. “John made the process and the decision to work with Suffolk incredibly easy,” says Chamallas. “He gave us outstanding candidates, provided us interview space, and showcased Suffolk in such an
impressive way. This was a win-win for everyone: Pepsico is able to
develop future talent who we hope will consider a career with us, and,
with our intern making an immediate impact, we gain incredible value
Financial Times Ranks Executive MBA Program in
Top 95 Worldwide
today. Personally I’ve benefitted as well, as this entire process
reflected so highly upon my alma mater and really showcased
the talent at Suffolk. I am very proud to have made this connection between Suffolk and Pepsico.”
John McCoy also mentions that Andrew Graff, MBA ’93,
CEO of Allen & Gerritsen, has been very helpful in placing
Suffolk interns. Andrew spoke at Suffolk on internships in
September. The event was sponsored by the Ad Club.
From Boston to Buenos Aires
While McCoy focuses on undergraduate internships, the
Global MBA and healthcare programs have had an exciting
year as well, with students securing dozens of internships
around the world. As Assistant Dean Lillian Hallberg, director of MBA programs, explains, “Our students are really
consultants rather than traditional interns. Students are immersed for three months in the day-to-day business, but
what really sets them apart is
their completion of a project
“ e don’t think
W
that has a significant impact
there will be a lot
upon the organization. We’re
of citations written;
the only school in the country
doing this; it offers extraordithis is really about
nary opportunities for students
raising awareness.”
and incredible value for host
companies as well.” Echoing
McCoy’s praise of alumni support, Hallberg credits a huge
Business School alumni network on LinkedIn, a professional networking site, with helping secure many of the internships around the world, including multinational corporations in Argentina, Australia, Greece, India, Spain, and
Turkey as well as the Boston area. Closer to home, Director
of Healthcare programs Rick Gregg has placed ten healthcare students in top Boston-area organizations, including
Massachusetts General Hospital, Beth Israel Deaconess
Medical Center, and Caritas Norwood Hospital. Alumni have
been instrumental in Gregg’s placements as well, sponsoring
students in several locations and, as Gregg states, “seizing
the opportunity to add value to their companies while also
giving back to the healthcare program and the University.”
It’s a Marathon, Not a Sprint
While very happy with the internship program’s initial success, McCoy declares that, in terms of continued development, “It’s a marathon, not a sprint” and remains focused
on creating more and better alumni partnerships and opportunities for students and host companies. Students considering internships and their future careers will be glad
to note that McCoy sees opportunities even in tough times;
for those who take advantage of his opportunities, an internship might just make all the difference.
To learn more about providing an internship to undergraduate and
graduate students of the Sawyer Business School, contact John
McCoy at 617.851.7547 or jmccoy@suffolk.edu
The Sawyer Business School’s Executive MBA program has been
listed in the Financial Times 2009 EMBA rankings as one of the top 95
EMBA programs worldwide.
“Making the Financial Times list is a well-deserved recognition for the
students, faculty, administrators, and alumni of the oldest Executive MBA
program in New England,” said Professor Michael Barretti, director of the
Institute of Executive Education and academic director of the Executive
MBA program. “Everybody has worked very hard to get the program to
this level of distinction.”
The Financial Times, an international business newspaper based in
London, uses extensive alumni surveys in preparing its rankings. This year’s
list was based on interviews with the Class of 2006, evaluating how completion of the Executive MBA program impacted graduates’ career progress,
salary growth, and realization of personal and professional goals.
The rankings also reflect faculty scholarship, professional qualifications,
and international experience; the EMBA curriculum; program management; and University oversight.
“That so many alumni responded so positively to the survey shows that
they want to continue to be involved with Suffolk University as emerging
business leaders,” said Kristin Polito, Executive MBA program director.
“The professional businessmen and women who choose this program – and
they do not choose lightly – are prepared to lead despite any hurdles that
may confront them. They come away with a strong sense of the many tools
they can use to transform obstacles into opportunities.”
“This is an academically rigorous program that demands a significant
work-life balance for 21 months,” said Barretti. “However, if you were to
ask any of our alumni — which, by the way, includes me — I think they will
tell you it was very much worth it.”
Suffolk Among Top U.S. Schools in
Global Management
Suffolk University’s Sawyer Business School is one of 15 gradu-
ate schools of business named to The Princeton Review’s “Student Opinion
Honors for Business Schools” in the category “global management.”
The designation appears in the April 2009 issue of Entrepreneur magazine, the nation’s leading publication for and about entrepreneurs, which
lists the top 15 schools in alphabetical order.
“I am very pleased that our global management programs have been
highly praised by our MBA students,” said William J. O’Neill, Jr., dean of
the Sawyer Business School. “This honor addresses our commitment to
prepare successful leaders in global business management. We are honored
to have these accolades from our students. It affirms the importance we
place on the study of global business.”
In addition to a global focus in its graduate programs — including a
specialized Global MBA degree and an MBA concentration — the Sawyer Business School offers an undergraduate major and minor in global business. Because experiential learning is vital to the study of global
business, the Business School regularly hosts global business leaders
who speak to students about pertinent issues. The Business School also
offers a worldwide series of global travel seminars. Both the international and American-born faculty bring their global research and work
experiences into the classroom, enriching the students’ overall exposure
to issues of global business.
www.suffolk.edu/business
/11
S u f f o l k B u s i n e ss
NEWS & EVENTS
By Judy Rakowsky
Right: Piotr Bula,
director, Cracow
School of Business
NEWS & EVENTS
Student Entrepreneur Meets
President Obama
Sawyer Business School student and entrepreneur Scott Paiva was thrilled
Business Exchange
Faculty exchange boosts partnership with Cracow business school
The three-year-old partnership with the Cra-
cow University of Economics soared to new
heights in October when a group of Polish business professors attended seminars and explored
possibilities of adding joint faculty research to
regular student and faculty exchanges.
A contingent of 10 faculty members visited the
Suffolk campus for a whirlwind week of seminars
on topics ranging from mutual funds to challenges of 21st century capitalism along with informal
meetings, and culminating in a banquet at the
Union Club. The visit comes after two years of
exchanges of executive MBA students on the Boston and Cracow campuses and extensive contacts
between the business school leaders.
“I feel this cooperation is going very well,” said
Piotr Bula, director of the Cracow School of Business, who led a delegation of professors in marketing, finance, strategy, management, and law.
Bula praised the relationship with Suffolk
above all the others his school has with three
countries in the European Union, as well as with
the University of California at Los Angeles and
Grand Valley State University in Minnesota.
“The cooperation with Suffolk University is
much tighter than the others,” said Bula. “The
quality is the people; it is a good relationship.”
The seed of the partnership with the Cracow
school, a university of 20,000 students with 2,500
at the business graduate school, was sown when
International Business Professor Richard Torrisi had a Fulbright Scholarship in Poland in the
1990s. It was developed over several visits and
negotiations by Michael Barretti, director of Executive Education and Life-Long Learning.
“This is a real representative of our global
mission and our relationships with schools
throughout the world,” said Barretti. “We’ve established a really good personal relationship;
there’s trust involved.”
Barretti, who also teaches marketing, said it
12/
Suffolk Business Magazine
WINTER 2010
is particularly imperative in international business relationships not
to put the cart before the horse.
“You have to have the relationship in place before the business
flows. “You cannot short cut that.”
Several Suffolk professors are interested in doing joint research
with their Cracow counterparts, Torrisi said, along with short term
faculty teaching exchanges. In particular, the American professors
want to learn how Poland transitioned from a communist economy
so quickly and successfully and how it has become so good at exporting to Europe and the rest of the world. Its flat geography and central
location — after centuries of serving up easy and swift victories to
military adversaries — is proving to be an asset in business.
“Now they are the bridge — they can look to the east for customers
and to the west for suppliers,” said Torrisi.
While some might expect the Poles to be eager students of American
capitalism at present it is Poland that is a beacon with an enviable track
record of emerging from communism with a bustling market economy.
“Now you have the crisis, but Poland doesn’t have the crisis,” said
Bula. “Maybe the U.S. can learn something from Poland.”
Poland has bragging rights: In 2008 its economy was the fastest
growing of 27 EU countries.
The Cracow professors feel comfortable sharing their knowledge
with their Boston counterparts in part because the Hub looks similar
to their ancient former capital chock full of architectural marvels.
“Here I feel almost like at home,” said Kazimerz Lankosz, a law
professor from Jagiellonian University. On a previous U.S. trip, he said
he traveled by bus looking for the heart of America. “I didn’t find it in
Texas, in California or the Midwest, but it is in Boston and New England for me.”
The discussions he has had at Suffolk on protection of property,
protection of cultural heritage and the variations in laws among U.S.
states have been revealing, he said, for business must operate within
local legal contexts.
As for the partnership, said Lankosz, who stayed on an extra week
to lecture, “I see it as a good beginning. Both sides have something to
bring to the cooperation.”
Piotr Markiewicz, a professor of strategic management, also saw
the visit as key to the future and joint research.
“The possibility of exchanging professors and publishing research
is very important,” he said, but limited. “Not everyone can come, but
when we publish the papers everyone can hear and read.”
to meet President Barack Obama at the White House after finishing among the
top contenders in the National Youth Entrepreneurship Challenge.
“It was phenomenal, a once-in-a-lifetime experience,” said Paiva, 18, a freshman finance major. “Once I heard his voice, I knew this was all real.”
“We got to shake hands with the president and talk with him for a few minutes,”
said Paiva. “He knew all of our names and the businesses that we developed. You
could tell that he had read up on us.”
Obama took time to joke with his visitors. “He told me that he’s going to have
me do his Cabinet’s taxes,” said Paiva.
Paiva’s meeting with the president came as a result of his third-place finish in
the Challenge, sponsored by OppenheimerFunds and the nonprofit Network for
Teaching Entrepreneurship.
Paiva’s winning entry was the development of “Express Tax Service,” a tax
preparation service geared to young people. He received a prize of $2,500 as the
third-place winner in the final round of the national competition, held October 7
in New York City.
The contestants were judged on their business plans and presentations by a
panel of well-known leaders in the business world.
Paiva, who is certified to prepare taxes, was a big hit when it really counted.
His business plan consisted of an 8½-minute presentation that was, according to
the judges, “more realistic and viable” compared to most of the other competitors.
During the question and answer period, the judges complimented Paiva for his
confidence, focus and professional style.
“The competition started out with 28,000 competitors nationwide, so I felt
good making it as far as I did,” said Paiva, a finance major, whose sisters – Joyce
(BSBA ’05) and Holly-Ann (BSBA ’07) are Suffolk grads. “It was a nerve-wracking
experience from the beginning until the end, and I was shocked when they told
me that I was one of the top winners.”
President Obama
with Scott Paiva
Professor Gail
Sergenian Honored
Educational Institution Partner Award
Associate Professor of Ac-
counting Gail Sergenian received
the Educational Institution Partner Award from the Boston Metropolitan Professional Chapter of
the National Association of Black
Accountants (NABA) in recognition of her work as faculty adviser for the Boston Metropolitan Student Chapter.
Presenting the award is Francois J. Assad, NABA
professional member and awards reception committee member. “I consider NABA to be the premier mentoring organization for people of color,
from school throughout one’s career. It is open to
all business majors, whatever one’s cultural background,” said Sergenian.
“Suffolk has had a huge presence in NABA for
many years. We were the first University in the
greater metropolitan Boston area to become an
Educational Institution Partner by initiating a renewable NABA scholarship for an incoming student of color. In addition, we hosted the Annual
Business Minority Conference and Case Competition for the last two years. Our students become
very active members of the professional chapter
upon graduation. Every year they have divided
Case Competition teams by school, Suffolk student
teams have come in first, this last year being no
exception,” she added SB
www.suffolk.edu/business
/13
S u f f o l k B u s i n e ss
NEWS & EVENTS
By Judy Rakowsky
Right: Piotr Bula,
director, Cracow
School of Business
NEWS & EVENTS
Student Entrepreneur Meets
President Obama
Sawyer Business School student and entrepreneur Scott Paiva was thrilled
Business Exchange
Faculty exchange boosts partnership with Cracow business school
The three-year-old partnership with the Cra-
cow University of Economics soared to new
heights in October when a group of Polish business professors attended seminars and explored
possibilities of adding joint faculty research to
regular student and faculty exchanges.
A contingent of 10 faculty members visited the
Suffolk campus for a whirlwind week of seminars
on topics ranging from mutual funds to challenges of 21st century capitalism along with informal
meetings, and culminating in a banquet at the
Union Club. The visit comes after two years of
exchanges of executive MBA students on the Boston and Cracow campuses and extensive contacts
between the business school leaders.
“I feel this cooperation is going very well,” said
Piotr Bula, director of the Cracow School of Business, who led a delegation of professors in marketing, finance, strategy, management, and law.
Bula praised the relationship with Suffolk
above all the others his school has with three
countries in the European Union, as well as with
the University of California at Los Angeles and
Grand Valley State University in Minnesota.
“The cooperation with Suffolk University is
much tighter than the others,” said Bula. “The
quality is the people; it is a good relationship.”
The seed of the partnership with the Cracow
school, a university of 20,000 students with 2,500
at the business graduate school, was sown when
International Business Professor Richard Torrisi had a Fulbright Scholarship in Poland in the
1990s. It was developed over several visits and
negotiations by Michael Barretti, director of Executive Education and Life-Long Learning.
“This is a real representative of our global
mission and our relationships with schools
throughout the world,” said Barretti. “We’ve established a really good personal relationship;
there’s trust involved.”
Barretti, who also teaches marketing, said it
12/
Suffolk Business Magazine
WINTER 2010
is particularly imperative in international business relationships not
to put the cart before the horse.
“You have to have the relationship in place before the business
flows. “You cannot short cut that.”
Several Suffolk professors are interested in doing joint research
with their Cracow counterparts, Torrisi said, along with short term
faculty teaching exchanges. In particular, the American professors
want to learn how Poland transitioned from a communist economy
so quickly and successfully and how it has become so good at exporting to Europe and the rest of the world. Its flat geography and central
location — after centuries of serving up easy and swift victories to
military adversaries — is proving to be an asset in business.
“Now they are the bridge — they can look to the east for customers
and to the west for suppliers,” said Torrisi.
While some might expect the Poles to be eager students of American
capitalism at present it is Poland that is a beacon with an enviable track
record of emerging from communism with a bustling market economy.
“Now you have the crisis, but Poland doesn’t have the crisis,” said
Bula. “Maybe the U.S. can learn something from Poland.”
Poland has bragging rights: In 2008 its economy was the fastest
growing of 27 EU countries.
The Cracow professors feel comfortable sharing their knowledge
with their Boston counterparts in part because the Hub looks similar
to their ancient former capital chock full of architectural marvels.
“Here I feel almost like at home,” said Kazimerz Lankosz, a law
professor from Jagiellonian University. On a previous U.S. trip, he said
he traveled by bus looking for the heart of America. “I didn’t find it in
Texas, in California or the Midwest, but it is in Boston and New England for me.”
The discussions he has had at Suffolk on protection of property,
protection of cultural heritage and the variations in laws among U.S.
states have been revealing, he said, for business must operate within
local legal contexts.
As for the partnership, said Lankosz, who stayed on an extra week
to lecture, “I see it as a good beginning. Both sides have something to
bring to the cooperation.”
Piotr Markiewicz, a professor of strategic management, also saw
the visit as key to the future and joint research.
“The possibility of exchanging professors and publishing research
is very important,” he said, but limited. “Not everyone can come, but
when we publish the papers everyone can hear and read.”
to meet President Barack Obama at the White House after finishing among the
top contenders in the National Youth Entrepreneurship Challenge.
“It was phenomenal, a once-in-a-lifetime experience,” said Paiva, 18, a freshman finance major. “Once I heard his voice, I knew this was all real.”
“We got to shake hands with the president and talk with him for a few minutes,”
said Paiva. “He knew all of our names and the businesses that we developed. You
could tell that he had read up on us.”
Obama took time to joke with his visitors. “He told me that he’s going to have
me do his Cabinet’s taxes,” said Paiva.
Paiva’s meeting with the president came as a result of his third-place finish in
the Challenge, sponsored by OppenheimerFunds and the nonprofit Network for
Teaching Entrepreneurship.
Paiva’s winning entry was the development of “Express Tax Service,” a tax
preparation service geared to young people. He received a prize of $2,500 as the
third-place winner in the final round of the national competition, held October 7
in New York City.
The contestants were judged on their business plans and presentations by a
panel of well-known leaders in the business world.
Paiva, who is certified to prepare taxes, was a big hit when it really counted.
His business plan consisted of an 8½-minute presentation that was, according to
the judges, “more realistic and viable” compared to most of the other competitors.
During the question and answer period, the judges complimented Paiva for his
confidence, focus and professional style.
“The competition started out with 28,000 competitors nationwide, so I felt
good making it as far as I did,” said Paiva, a finance major, whose sisters – Joyce
(BSBA ’05) and Holly-Ann (BSBA ’07) are Suffolk grads. “It was a nerve-wracking
experience from the beginning until the end, and I was shocked when they told
me that I was one of the top winners.”
President Obama
with Scott Paiva
Professor Gail
Sergenian Honored
Educational Institution Partner Award
Associate Professor of Ac-
counting Gail Sergenian received
the Educational Institution Partner Award from the Boston Metropolitan Professional Chapter of
the National Association of Black
Accountants (NABA) in recognition of her work as faculty adviser for the Boston Metropolitan Student Chapter.
Presenting the award is Francois J. Assad, NABA
professional member and awards reception committee member. “I consider NABA to be the premier mentoring organization for people of color,
from school throughout one’s career. It is open to
all business majors, whatever one’s cultural background,” said Sergenian.
“Suffolk has had a huge presence in NABA for
many years. We were the first University in the
greater metropolitan Boston area to become an
Educational Institution Partner by initiating a renewable NABA scholarship for an incoming student of color. In addition, we hosted the Annual
Business Minority Conference and Case Competition for the last two years. Our students become
very active members of the professional chapter
upon graduation. Every year they have divided
Case Competition teams by school, Suffolk student
teams have come in first, this last year being no
exception,” she added SB
www.suffolk.edu/business
/13
S u f f o l k B u s i n e ss
F A C U LT Y U P D A T E
F A C U LT Y U P D A T E
New Faculty Appointments
Presentations
at Conferences
Richard Beinecke, Associate Professor
of Public Management participated in
the International Initiative for Mental
Health Leadership Conference in Brisbane, Australia, where his report,
“Leadership Training Programs and
Competencies for Mental Health,
Health, Public Administration, and
Business in Seven Countries” was a major topic of discussion. The report is
available at www.iimhl.com.
Promotions
Congratulations to the following
faculty who have been promoted to
Associate Professor with tenure:
Giana Eckhardt, Marketing
Kuo -Ting (Ken) Hung, Information
Systems and Operations Management
Dan Ladik, Marketing
Congratulations to the following
Associate Professors who have been
awarded tenure:
Kate Jiayi Li
Tracey J. Riley
Martin J. Schedlbauer
Ariel Markelevich
Debbie Elizabeth de Lange
Assistant Professor
Assistant Professor
Visiting Assistant Professor
Associate Professor
Assistant Professor
Kate joins Suffolk as an assistant professor
in the information systems and operations
management department. She holds a PhD
in Business Administration & Operations
Research from Pennsylvania State University
with research interests in supply chain management, pricing, technology innovation, and
forecasting. Kate also holds an MS in
Environmental Economics from Pennsylvania
State University and a BS in Environmental
Sciences & Economics from Peking
University, China.
Previously she was an intern for Cisco
Systems, Inc in California as well as an intern
for the Economic Research Service of the
United States Department of Agriculture in
Washington, DC.
Tracey J. Riley joins Suffolk as assistant professor in the accounting department. She is a PhD
candidate at the University of Massachusetts
Amherst in Accounting and Behavioral
Psychology; and earned a Certificate of
Advanced Graduate Studies in Accounting
from Bryant University; and an MBA and BA
from Assumption College. Recently she was a
visiting instructor of Accounting at Quinnipiac
University. Previously she was a graduate
research and teaching assistant at the
University of Massachusetts Amherst where
she was awarded the Isenberg School of
Management Outstanding Teaching Assistant
Award. In addition, Tracey has also been an
adjunct faculty in Accounting at Worcester
State College.
Earlier in her career she owned a personal
tax return service, and served in management
at a world-wide exhibit design and production company.
Martin J. Schedlbauer joins Suffolk as visiting
assistant professor of information systems and
operations management department. He holds
a ScD, MSc and BS in Computer Science from
the University of Massachusetts Lowell.
Martin has been an adjunct professor at the
University of Massachusetts Lowell, and
Northeastern University as well as instructor
and consultant for Boston University.
He is managing principal at Cathris Group
where he provides business and systems analysis consulting to global financial, insurance,
healthcare, and pharmaceutical organizations. Prior to founding Cathris, he was Chief
Technology Officer at BEA Systems, Inc (now
part of Oracle), which he joined after the
acquisition of Technology Resource Group,
Inc., a global consulting firm that Dr.
Schedlbauer founded and where he served as
CEO and CTO.
Ariel Markelevich joins Suffolk as associate
professor in the accounting department. He
holds a PhD in Business Administration
(Concentration in Accounting) from the
Graduate Center – City University of New York
– Baruch College. His MS in Management
(Finance and Accounting) is from Tel-Aviv
University, Israel; and his BA is in Social
Sciences (Management and Economics) from
the Open University, Tel-Aviv, Israel.
Prior to Suffolk, Ariel was assistant professor of accounting at Long Island University.
Before that he was an instructor of Managerial
Accounting and later became an adjunct assistant professor of Accounting at Baruch College,
City University of New York. At the Open
University in Tel-Aviv, Israel he was an instructor of Macroeconomics and then became an
instructor of Financial Theory.
Dr. de Lange joined Suffolk in January 2009 as
an assistant professor of strategy and international business. Her research has focused on
strategy and organizations in international settings. Her dissertation was in the context of the
United Nations and examined mechanisms of
power and influence in international
networks.
She published several peer reviewed conference papers that have been accepted by the
Academic of Management, the Academcy of
International Business, EGOS, the ASAC, and
in CMA Management. She is the sole author of
papers under review with top journals and two
academic books..
14/
Suffolk Business Magazine
WINTER 2010
Arnold Kamis, Information Systems and
Operations Management
Mark Lehrer, Strategy and International
Business
Sheila Webber, Management and
Entrepreneurship
Miriam Weismann, Business Law and
Ethics
Congratulations to the newly
appointed department chairs:
Lewis Shaw, Accounting
Kuo- Ting (Ken) Hung, Information
Systems
Douglas Snow, Public Administration
We extend our thanks to: Ross
Feurman, Accounting; Beverly Kahn,
Information Systems and Operations
Management and Michael Lavin,
Public Administration for their service
as department chair.
www.suffolk.edu/business
/15
S u f f o l k B u s i n e ss
F A C U LT Y U P D A T E
F A C U LT Y U P D A T E
New Faculty Appointments
Presentations
at Conferences
Richard Beinecke, Associate Professor
of Public Management participated in
the International Initiative for Mental
Health Leadership Conference in Brisbane, Australia, where his report,
“Leadership Training Programs and
Competencies for Mental Health,
Health, Public Administration, and
Business in Seven Countries” was a major topic of discussion. The report is
available at www.iimhl.com.
Promotions
Congratulations to the following
faculty who have been promoted to
Associate Professor with tenure:
Giana Eckhardt, Marketing
Kuo -Ting (Ken) Hung, Information
Systems and Operations Management
Dan Ladik, Marketing
Congratulations to the following
Associate Professors who have been
awarded tenure:
Kate Jiayi Li
Tracey J. Riley
Martin J. Schedlbauer
Ariel Markelevich
Debbie Elizabeth de Lange
Assistant Professor
Assistant Professor
Visiting Assistant Professor
Associate Professor
Assistant Professor
Kate joins Suffolk as an assistant professor
in the information systems and operations
management department. She holds a PhD
in Business Administration & Operations
Research from Pennsylvania State University
with research interests in supply chain management, pricing, technology innovation, and
forecasting. Kate also holds an MS in
Environmental Economics from Pennsylvania
State University and a BS in Environmental
Sciences & Economics from Peking
University, China.
Previously she was an intern for Cisco
Systems, Inc in California as well as an intern
for the Economic Research Service of the
United States Department of Agriculture in
Washington, DC.
Tracey J. Riley joins Suffolk as assistant professor in the accounting department. She is a PhD
candidate at the University of Massachusetts
Amherst in Accounting and Behavioral
Psychology; and earned a Certificate of
Advanced Graduate Studies in Accounting
from Bryant University; and an MBA and BA
from Assumption College. Recently she was a
visiting instructor of Accounting at Quinnipiac
University. Previously she was a graduate
research and teaching assistant at the
University of Massachusetts Amherst where
she was awarded the Isenberg School of
Management Outstanding Teaching Assistant
Award. In addition, Tracey has also been an
adjunct faculty in Accounting at Worcester
State College.
Earlier in her career she owned a personal
tax return service, and served in management
at a world-wide exhibit design and production company.
Martin J. Schedlbauer joins Suffolk as visiting
assistant professor of information systems and
operations management department. He holds
a ScD, MSc and BS in Computer Science from
the University of Massachusetts Lowell.
Martin has been an adjunct professor at the
University of Massachusetts Lowell, and
Northeastern University as well as instructor
and consultant for Boston University.
He is managing principal at Cathris Group
where he provides business and systems analysis consulting to global financial, insurance,
healthcare, and pharmaceutical organizations. Prior to founding Cathris, he was Chief
Technology Officer at BEA Systems, Inc (now
part of Oracle), which he joined after the
acquisition of Technology Resource Group,
Inc., a global consulting firm that Dr.
Schedlbauer founded and where he served as
CEO and CTO.
Ariel Markelevich joins Suffolk as associate
professor in the accounting department. He
holds a PhD in Business Administration
(Concentration in Accounting) from the
Graduate Center – City University of New York
– Baruch College. His MS in Management
(Finance and Accounting) is from Tel-Aviv
University, Israel; and his BA is in Social
Sciences (Management and Economics) from
the Open University, Tel-Aviv, Israel.
Prior to Suffolk, Ariel was assistant professor of accounting at Long Island University.
Before that he was an instructor of Managerial
Accounting and later became an adjunct assistant professor of Accounting at Baruch College,
City University of New York. At the Open
University in Tel-Aviv, Israel he was an instructor of Macroeconomics and then became an
instructor of Financial Theory.
Dr. de Lange joined Suffolk in January 2009 as
an assistant professor of strategy and international business. Her research has focused on
strategy and organizations in international settings. Her dissertation was in the context of the
United Nations and examined mechanisms of
power and influence in international
networks.
She published several peer reviewed conference papers that have been accepted by the
Academic of Management, the Academcy of
International Business, EGOS, the ASAC, and
in CMA Management. She is the sole author of
papers under review with top journals and two
academic books..
14/
Suffolk Business Magazine
WINTER 2010
Arnold Kamis, Information Systems and
Operations Management
Mark Lehrer, Strategy and International
Business
Sheila Webber, Management and
Entrepreneurship
Miriam Weismann, Business Law and
Ethics
Congratulations to the newly
appointed department chairs:
Lewis Shaw, Accounting
Kuo- Ting (Ken) Hung, Information
Systems
Douglas Snow, Public Administration
We extend our thanks to: Ross
Feurman, Accounting; Beverly Kahn,
Information Systems and Operations
Management and Michael Lavin,
Public Administration for their service
as department chair.
www.suffolk.edu/business
/15
S u f f o l k B u s i n e ss
F A C U LT Y U P D A T E
F A C U LT Y U P D A T E
Faculty Authors
Ruth Ann McEwen
In Transparency in Financial Reporting,
Ruth Ann McEwen , associate sean of
administration and accreditation and
professor accounting presents an analysis of reporting issues affecting transparency under IFRS, compared with US
GAAP, and suggests areas of concern
for preparers and users of financial reports. Providing an invaluable guide for
all accountancy professionals, the book
also contains a technical analysis of
major accounting issues raised by convergence, and indicates areas of interest during initial adoption of IFRS by
US entities. This authoritative book provides all the essential information required for advanced practitioners and
analysts at this critical juncture.
Crime, Incorporated: Legal and Financial Implications of Corporate Misconduct, provides a complete re-examination of
how traditional legal rules and their application given how
corporate crime has changed in the last decade.
C. Gopinath
Michael Kraten
Jimmy Mistry
Georges Tsafack
Publications
Richard Beineicke, Associate Professor of Public Man-
Elizabeth Wilson, Chair and Associate Professor of Mar-
agement, wrote a chapter entitled, “Examination of Mental Health Leadership Competencies Across IIMHL
Countries” that was published in the book, Public Sector
Leadership: International Challenges and Perspectives (Edward Elgar Press). Beinecke also edited a Special Issue
on Leadership in The Innovation Journal: The Public Sector Innovation Journal.
Miriam Weissman
Associate professor of business and law, Miriam Weissman wrote, Crime, Incorporated: Legal and Financial Implications of Corporate Misconduct. The book provides
a complete re-examination of how traditional legal rules and their application
given how corporate crime has changed in the last decade.
16/
Suffolk Business Magazine
WINTER 2010
C. Gopinath, Chair and associate professor of strategy and international business authored, Globalization: A Multidimensional System. This
book introduces the multidimensional nature of globalization by examining the economic, political, social, business, and physical nature of the
phenomenon and provides a framework based on the principles of systems theory for analysis for issues arising out of globalization. Gopinath
is also the co-author of Strategize! Experiential Exercises in Strategic
Management. This book provides exercises that help illustrate the application of strategic management theory. These exercises are designed
on the principles of active-learning, promote critical thinking and decision making skills.
keting, co-authored “Anatomy of a Social Partnership: A
Case Study of Stakeholder Collaboration,” for Industrial
Marketing Management.
She also co-authored, “ The Impact of Providing Webbased PowerPoint Slides as Study Guides in Undergraduate Business Classes,” which appeared in Journal of Educational Technology Systems.
Assistant Professor of Public Management Brenda Bond
wrote a chapter entitled,”Community Perceptions of Police Crime Prevention Efforts: Using Interviews in Small
Areas to Evaluate Crime Reduction Strategies” in the upcoming book, In Evaluating Crime Reduction Initiatives
Edited by Johannes Knutsson (National Police Academy,
Norway) and Nick Tilley (UCL Jill Dando Institute of
Crime Science) Crime Prevention Studies Vol. 24
C. Gopinath
Liz Wilson
Assistant Professor of Accounting, Jimmy Mistry’s paper,
“The Use of ERP-Based Exercises in Management Curricula,” was selected for the Outstanding Paper Award
at the recent IADIS International Conference – Information Systems.
Assistant Professor of Accounting Jim Cataldo and Professor of Accounting Morris McInnes wrote “The Accounting Identity and the Identity of Accountants”, which
was given the Best Paper Award at the American Accounting Association’s 2009 Public Interest Section conference.
The paper discusses the roots of current controversies
over the conceptual framework of accounting, and how
the debate affects our role as professionals.
Assistant Professor of Strategy and Entrepreneurship,
Michael Kraten published “The Big Four Audit Report:
Should The Public Perceive It As A Label Of Quality?” in
Accounting and the Public Interest, an American Accounting Association section journal.
Assistant Professor of Finance, Karen Simonyan’s paper,
“The Medium of Exchange in Acquisitions: Does the Private Information of Both Acquirer and Target Matter?”
has been accepted for publication in the Journal of Corporate Finance.
Assistant Professor of Finance Georges Tsafack’s paper,
“Asymmetric Dependence Implications for Extreme Risk
Management”, has been accepted for publication in the
Journal of Derivatives.
Professor of Finance Shahriar’s Khaksari’s paper, “Determining CEO Compensation Structure” has been accepted
for publication in the International Journal of Finance, a
well-recognized journal in finance. SB
www.suffolk.edu/business
/17
S u f f o l k B u s i n e ss
F A C U LT Y U P D A T E
F A C U LT Y U P D A T E
Faculty Authors
Ruth Ann McEwen
In Transparency in Financial Reporting,
Ruth Ann McEwen , associate sean of
administration and accreditation and
professor accounting presents an analysis of reporting issues affecting transparency under IFRS, compared with US
GAAP, and suggests areas of concern
for preparers and users of financial reports. Providing an invaluable guide for
all accountancy professionals, the book
also contains a technical analysis of
major accounting issues raised by convergence, and indicates areas of interest during initial adoption of IFRS by
US entities. This authoritative book provides all the essential information required for advanced practitioners and
analysts at this critical juncture.
Crime, Incorporated: Legal and Financial Implications of Corporate Misconduct, provides a complete re-examination of
how traditional legal rules and their application given how
corporate crime has changed in the last decade.
C. Gopinath
Michael Kraten
Jimmy Mistry
Georges Tsafack
Publications
Richard Beineicke, Associate Professor of Public Man-
Elizabeth Wilson, Chair and Associate Professor of Mar-
agement, wrote a chapter entitled, “Examination of Mental Health Leadership Competencies Across IIMHL
Countries” that was published in the book, Public Sector
Leadership: International Challenges and Perspectives (Edward Elgar Press). Beinecke also edited a Special Issue
on Leadership in The Innovation Journal: The Public Sector Innovation Journal.
Miriam Weissman
Associate professor of business and law, Miriam Weissman wrote, Crime, Incorporated: Legal and Financial Implications of Corporate Misconduct. The book provides
a complete re-examination of how traditional legal rules and their application
given how corporate crime has changed in the last decade.
16/
Suffolk Business Magazine
WINTER 2010
C. Gopinath, Chair and associate professor of strategy and international business authored, Globalization: A Multidimensional System. This
book introduces the multidimensional nature of globalization by examining the economic, political, social, business, and physical nature of the
phenomenon and provides a framework based on the principles of systems theory for analysis for issues arising out of globalization. Gopinath
is also the co-author of Strategize! Experiential Exercises in Strategic
Management. This book provides exercises that help illustrate the application of strategic management theory. These exercises are designed
on the principles of active-learning, promote critical thinking and decision making skills.
keting, co-authored “Anatomy of a Social Partnership: A
Case Study of Stakeholder Collaboration,” for Industrial
Marketing Management.
She also co-authored, “ The Impact of Providing Webbased PowerPoint Slides as Study Guides in Undergraduate Business Classes,” which appeared in Journal of Educational Technology Systems.
Assistant Professor of Public Management Brenda Bond
wrote a chapter entitled,”Community Perceptions of Police Crime Prevention Efforts: Using Interviews in Small
Areas to Evaluate Crime Reduction Strategies” in the upcoming book, In Evaluating Crime Reduction Initiatives
Edited by Johannes Knutsson (National Police Academy,
Norway) and Nick Tilley (UCL Jill Dando Institute of
Crime Science) Crime Prevention Studies Vol. 24
C. Gopinath
Liz Wilson
Assistant Professor of Accounting, Jimmy Mistry’s paper,
“The Use of ERP-Based Exercises in Management Curricula,” was selected for the Outstanding Paper Award
at the recent IADIS International Conference – Information Systems.
Assistant Professor of Accounting Jim Cataldo and Professor of Accounting Morris McInnes wrote “The Accounting Identity and the Identity of Accountants”, which
was given the Best Paper Award at the American Accounting Association’s 2009 Public Interest Section conference.
The paper discusses the roots of current controversies
over the conceptual framework of accounting, and how
the debate affects our role as professionals.
Assistant Professor of Strategy and Entrepreneurship,
Michael Kraten published “The Big Four Audit Report:
Should The Public Perceive It As A Label Of Quality?” in
Accounting and the Public Interest, an American Accounting Association section journal.
Assistant Professor of Finance, Karen Simonyan’s paper,
“The Medium of Exchange in Acquisitions: Does the Private Information of Both Acquirer and Target Matter?”
has been accepted for publication in the Journal of Corporate Finance.
Assistant Professor of Finance Georges Tsafack’s paper,
“Asymmetric Dependence Implications for Extreme Risk
Management”, has been accepted for publication in the
Journal of Derivatives.
Professor of Finance Shahriar’s Khaksari’s paper, “Determining CEO Compensation Structure” has been accepted
for publication in the International Journal of Finance, a
well-recognized journal in finance. SB
www.suffolk.edu/business
/17
By Robert Preer
Setting
UP
COMMUNITY
“We believe that public service is its own entity, but public service
agencies need to operate as responsibly, effectively, and efficiently as
for-profit businesses do.” -Sandy Matava, MPA ‘80, director, Center for Public Management
Suffolk’s Center for Public Management
Collaborates in Building a Better Public
Service Sector
A
bout 50 older teenagers, in attire ranging
from coats and ties to jeans and baseball
caps, filed into the student lounge of Suffolk’s Sawyer Building early on a rainy
summer morning.
The youths had come from across the Boston area
for an unusual summer jobs program that the Sawyer
Business School’s Center for Public Management runs
for the state Department of Children and Families. All
of the youngsters were from troubled families, and
most had been victims of abuse or neglect. At Suffolk,
the young men and women were about to get a crash
course in the ways of the workplace.
They would be assigned jobs with local public service or nonprofit employers and then counseled
throughout the summer by Suffolk job coaches, who
are graduate students in public administration.
As they settled uneasily around tables, center director Sandy Matava, MPA ’80, outlined the schedule:
instruction in interviewing and resume writing followed by a job fair and, shortly thereafter, job assignments. She told participants they were already on the
clock, earning $10 per hour, and that if they left early
they would not be paid for time absent.
18/
Suffolk Business Magazine
WINTER 2010
www.suffolk.edu/business
/19
By Robert Preer
Setting
UP
COMMUNITY
“We believe that public service is its own entity, but public service
agencies need to operate as responsibly, effectively, and efficiently as
for-profit businesses do.” -Sandy Matava, MPA ‘80, director, Center for Public Management
Suffolk’s Center for Public Management
Collaborates in Building a Better Public
Service Sector
A
bout 50 older teenagers, in attire ranging
from coats and ties to jeans and baseball
caps, filed into the student lounge of Suffolk’s Sawyer Building early on a rainy
summer morning.
The youths had come from across the Boston area
for an unusual summer jobs program that the Sawyer
Business School’s Center for Public Management runs
for the state Department of Children and Families. All
of the youngsters were from troubled families, and
most had been victims of abuse or neglect. At Suffolk,
the young men and women were about to get a crash
course in the ways of the workplace.
They would be assigned jobs with local public service or nonprofit employers and then counseled
throughout the summer by Suffolk job coaches, who
are graduate students in public administration.
As they settled uneasily around tables, center director Sandy Matava, MPA ’80, outlined the schedule:
instruction in interviewing and resume writing followed by a job fair and, shortly thereafter, job assignments. She told participants they were already on the
clock, earning $10 per hour, and that if they left early
they would not be paid for time absent.
18/
Suffolk Business Magazine
WINTER 2010
www.suffolk.edu/business
/19
Setting Up Community Roots
Many of the young people had never been on a college
campus before, and many had never held a job. As they sat
in nervous silence, Matava decided to lighten the mood
by introducing another workplace custom. Pointing to a
table with coffee, juice, and bagels, she told the youngsters
to help themselves.
“You know how it is,” she lectured in mock seriousness. “You come in to work. Then it’s coffee break time.”
At most US business schools, a group of at-risk teens
learning the fundamentals of work would not be a common sight. But at Sawyer Business School, a summer jobs
program for urban youth fits right in at the Center for
Public Management.
Established 36 years ago to bring the efficiencies of
business to public service, the Center for Public Management has become one of the region’s leading training and
research institutions for nonprofit organizations and government agencies.
Whether it is training mid-career, mid-level managers
at community health centers, conducting an efficiency
study for a small-town government agency, or introducing
teenagers to the world of work, the Center for Public
Management strives to promote growth and opportunity
where they are needed.
The Timely Return of a Familiar Idea
Public service has been a hot topic at business schools
lately. Wall Street’s collapse and the excesses that preceded
it have caused much soul-searching at business schools,
which educated so many of the leaders whose pursuit of
big profits and paydays helped lead the economy into ruin.
Prompted also by President Obama’s call for all Americans
to perform public service, many schools have launched
programs in social responsibility and ethics. Placement offices at business schools now often steer graduates toward
government and nonprofit organizations.
No such reorientation has been required at Sawyer
Business School, where public service has been at the top
of the agenda for decades.
“This has always been a high priority within the Business School,” says Associate Professor of Public Management Michael Lavin. “When people talk about ethics, it’s
nothing new with us. Certainly the idea that nonprofits,
government, and business work together has always been
part of our theme.”
The Business School launched its public management
program in 1973 when the New England Council, a regional business organization, awarded Suffolk University
a grant to help governments become more efficient.
At first, the school used the money to provide technical help for local governments and to offer seminars for
public officials. Several faculty authored a book, Your
Massachusetts Government, which became a primer for
local leaders. The school also established a public management department and began offering a master’s degree
and an undergraduate major in public administration.
In 1992 Sandy Matava joined the Business School’s public management faculty with a lengthy resume from state
government. She had started her career as a case worker at
the Massachusetts Commission for the Blind where she
worked for ten years. Governor Michael Dukaksis in his
20/
Suffolk Business Magazine
WINTER 2010
first administration recruited here to serve as commissioner for the state’s Commission for the Blind.
After Dukakis lost his reelection bid in 1978, Matava left
government and earned a master’s in public administration
at the Business School. When Dukakis regained the governorship in 1983, he appointed Matava director of the Department of Social Services, a job she held for ten years.
“Sandy Matava was one of the best Commissioners of
Social Services the Commonwealth ever had. She won
national awards for the work we did in foster care, and
she is a superb public manager, said Dukakis.
One of the early projects Matava helped initiate at Suffolk was a study for the Boston Public Health Commission
of people living with HIV in Massachusetts. Under Matava’s direction, researchers surveyed HIV-positive individuals to identify their needs and how best to deliver
services to them. The survey has been repeated annually
for over a dozen years.
As the Public Management department added more
programs in both research and training, Matava and Richard McDowell, then dean of the Business School, began to
explore establishing an umbrella entity for the programs.
While reviewing the school’s budget, they noticed a
line item for a Center for Public Management and an allocation of $400. The long-forgotten item, inserted some
two decades earlier, was exactly what Matava and McDowell were looking for.
“We found our history,” Matava says. “There we were,
ahead $400, but this was an entity that already existed.
We said, ‘Perfect, that’s who we are.’”
With a name and a structure, the center began to expand, gaining research contracts with state and local gov-
ernments as well as with nonprofits. Since then, the center has extended its reach to Washington, DC, launching
an internship program for Business School graduate students in offices of the Massachusetts congressional delegation. The program is named after the late US Representative J. Joseph Moakley, a Suffolk University alumnus
and a member of the Board of Trustees.
The center also looked to nurture and expand connections between government and business. With the Greater Boston Chamber of Commerce, the center launched an
annual one-day conference at which future business leaders, nominated by their employers, work with top government officials to tackle a challenging public policy question. In 2008 officials from MassDevelopment, the state’s
chief economic development agency, discussed at length
with the up-and-coming business leaders different scewww.suffolk.edu/business
/21
Setting Up Community Roots
Many of the young people had never been on a college
campus before, and many had never held a job. As they sat
in nervous silence, Matava decided to lighten the mood
by introducing another workplace custom. Pointing to a
table with coffee, juice, and bagels, she told the youngsters
to help themselves.
“You know how it is,” she lectured in mock seriousness. “You come in to work. Then it’s coffee break time.”
At most US business schools, a group of at-risk teens
learning the fundamentals of work would not be a common sight. But at Sawyer Business School, a summer jobs
program for urban youth fits right in at the Center for
Public Management.
Established 36 years ago to bring the efficiencies of
business to public service, the Center for Public Management has become one of the region’s leading training and
research institutions for nonprofit organizations and government agencies.
Whether it is training mid-career, mid-level managers
at community health centers, conducting an efficiency
study for a small-town government agency, or introducing
teenagers to the world of work, the Center for Public
Management strives to promote growth and opportunity
where they are needed.
The Timely Return of a Familiar Idea
Public service has been a hot topic at business schools
lately. Wall Street’s collapse and the excesses that preceded
it have caused much soul-searching at business schools,
which educated so many of the leaders whose pursuit of
big profits and paydays helped lead the economy into ruin.
Prompted also by President Obama’s call for all Americans
to perform public service, many schools have launched
programs in social responsibility and ethics. Placement offices at business schools now often steer graduates toward
government and nonprofit organizations.
No such reorientation has been required at Sawyer
Business School, where public service has been at the top
of the agenda for decades.
“This has always been a high priority within the Business School,” says Associate Professor of Public Management Michael Lavin. “When people talk about ethics, it’s
nothing new with us. Certainly the idea that nonprofits,
government, and business work together has always been
part of our theme.”
The Business School launched its public management
program in 1973 when the New England Council, a regional business organization, awarded Suffolk University
a grant to help governments become more efficient.
At first, the school used the money to provide technical help for local governments and to offer seminars for
public officials. Several faculty authored a book, Your
Massachusetts Government, which became a primer for
local leaders. The school also established a public management department and began offering a master’s degree
and an undergraduate major in public administration.
In 1992 Sandy Matava joined the Business School’s public management faculty with a lengthy resume from state
government. She had started her career as a case worker at
the Massachusetts Commission for the Blind where she
worked for ten years. Governor Michael Dukaksis in his
20/
Suffolk Business Magazine
WINTER 2010
first administration recruited here to serve as commissioner for the state’s Commission for the Blind.
After Dukakis lost his reelection bid in 1978, Matava left
government and earned a master’s in public administration
at the Business School. When Dukakis regained the governorship in 1983, he appointed Matava director of the Department of Social Services, a job she held for ten years.
“Sandy Matava was one of the best Commissioners of
Social Services the Commonwealth ever had. She won
national awards for the work we did in foster care, and
she is a superb public manager, said Dukakis.
One of the early projects Matava helped initiate at Suffolk was a study for the Boston Public Health Commission
of people living with HIV in Massachusetts. Under Matava’s direction, researchers surveyed HIV-positive individuals to identify their needs and how best to deliver
services to them. The survey has been repeated annually
for over a dozen years.
As the Public Management department added more
programs in both research and training, Matava and Richard McDowell, then dean of the Business School, began to
explore establishing an umbrella entity for the programs.
While reviewing the school’s budget, they noticed a
line item for a Center for Public Management and an allocation of $400. The long-forgotten item, inserted some
two decades earlier, was exactly what Matava and McDowell were looking for.
“We found our history,” Matava says. “There we were,
ahead $400, but this was an entity that already existed.
We said, ‘Perfect, that’s who we are.’”
With a name and a structure, the center began to expand, gaining research contracts with state and local gov-
ernments as well as with nonprofits. Since then, the center has extended its reach to Washington, DC, launching
an internship program for Business School graduate students in offices of the Massachusetts congressional delegation. The program is named after the late US Representative J. Joseph Moakley, a Suffolk University alumnus
and a member of the Board of Trustees.
The center also looked to nurture and expand connections between government and business. With the Greater Boston Chamber of Commerce, the center launched an
annual one-day conference at which future business leaders, nominated by their employers, work with top government officials to tackle a challenging public policy question. In 2008 officials from MassDevelopment, the state’s
chief economic development agency, discussed at length
with the up-and-coming business leaders different scewww.suffolk.edu/business
/21
Setting Up Community Roots
narios for redevelopment of the former Fort Devens military base west of Boston. The center also offers a legislative staff training seminar and will host the Fifth
International Conference on E-Government in the fall.
Education for the Workplace:
The Center’s On-Site Certificate Programs
One evening this past July, a small crowd gathered in the
stately Sargent Hall Function Room. Although caps and
gowns were absent, the event had all the other trappings
of a commencement.
Families sat together, one member typically clutching
a bouquet and another a camera. The mood was celebratory, although sprinkled with moments of solemnity. As the
ceremony got underway, the proceedings were punctuated
by occasional baby cries and cell phone ringtones.
In the front row sat 22 women and men beaming with
pride. These about-to-be graduates were employees at
community health centers across Massachusetts. They
had completed a 25-week academic program run by the
Center for Public Management, and they were about to
receive certificates for their accomplishments.
Chosen by his classmates to speak on behalf of the students, Luke Matthew Logan, an employee of Brockton
Neighborhood Health Center, started by thanking the
families, the agencies, and the teachers.
“The professors brought their areas of expertise and
their life experiences to the classroom,” he said. “This
program has had a positive effect on my life and the lives
of all of my classmates. This is a tool to better our futures
and our community health centers, said Luke.”
Like many nonprofits, community health centers are
complex organizations with multimillion-dollar budgets
and large staffs. These agencies need skilled managers,
and it is in the interest of the centers that employees grow
and advance in their jobs.
But pay tends to be low at nonprofits, and employees
who want to go back to school typically cannot afford time
off or hefty tuition bills. Those who do get advanced degrees often leave their agencies afterward for a betterpaying job in business.
From the left:
Clarence Cooper,
Matava, Nicole Rivers
and Michael Lavin
22/
Suffolk Business Magazine
WINTER 2010
About ten years ago, Matava and Professor Clarence
Cooper, a former Massachusetts undersecretary of health
and human services, were discussing this problem and
lamenting the fact that a mid-career return to school had
become much harder and more expensive than when they
had gone back to get their advanced degrees.
Cooper and Matava hatched a plan for a graduatelevel program that would be tailored for nonprofit or small
government agency employees: conducted on-site, affordable, and compatible with employees’ existing work
schedules. It would be substantive, but not exclusive.
Thus were born the Center for Public Management’s
certificate programs, which consisted of intensive academic sessions that would meet on Fridays at an organization’s work site and be taught by business school faculty
and adjunct professors. The coursework would be rigorous, and students who completed the program would receive a certificate—not only an important award in itself
but also the equivalent of
“ he professors
T
five graduate course credits, which can be used tobrought their areas
ward a master’s in public
of expertise and their
administration.
life experiences to
“Initially, we thought
the classroom,” he
we’d try it at one or two
said. “This program
sites and see how it
has had a positive
worked,” Cooper recalls.
effect on my life and
Among the first to sign
up were the Massachusetts
the lives of all of my
League of Community
classmates. This is
Health Centers and the
a tool to better
Massachusetts Council of
our futures and
Human Service Providers.
our community
Both organizations emhealth centers.”
braced the program, and
both continue to use it today. Since then, the center has educated over 700 public
service managers in Massachusetts and generates
$300,000 in revenue.
“It has become a wonderful pipeline into Suffolk and
a wonderful career- and esteem-building exercise for the
students,” says James W. Hunt Jr., president of the league
and a member of the Business School faculty.
The certificate program has grown steadily, branching
out to a range of agencies. “In the last year or so, we’ve
gone into the areas of public safety, municipal government, and communications and philanthropy,” says Lavin,
who teaches in the program.
Among the agencies that currently host the certificate
program are the Metropolitan Law Enforcement Council,
the Haitian Multi-Service Center, the Cape Cod Community Media Center, Metropolitan Area Planning Council,
and the town of Barnstable.
In nine years, the program has produced over 700
graduates. Although the program was not planned as recruiting tool, certificate graduates now make up between
10 and 15 percent of Suffolk’s public administration graduate students.
Two of the community health center employees who
received their certificates in July are going into the master’s program. Holly Cavender-Wood, a speech pathologist
James W. Hunt, Jr.
at the Martha Eliot Health Center at Children’s Hospital
“Given the economic constraints, communities are
Boston, and Herliva Linares, an administrator in the den- looking for innovative ways to address inefficiencies and
tal program at Lynn Community Health Center, both re- allocate resources,” says Nicole Rivers, the center’s assisceived $25,000 scholarships from Suffolk and the Eunice tant director. “Our role is to offer strategies. As a third
Kennedy Shriver Center in Waltham to continue their party, we bring a different perspective.”
studies at Suffolk University.
Marshfield Town
After receiving her certificate at the July ceremony, “It has become a wonderful
Administrator Rocco
Cavender-Wood reflected on what the program has meant pipeline into Suffolk and a
Longo says that a reto her “The passion, the vision, the mission of the commucently concluded
nity health centers—it all connects at Suffolk University,” wonderful career- and
strategic planning
esteem-building exercise
she said. “This is a huge opportunity.”
project led by Rivers
for the students,” says
got Marshfield’s officials and departExpertise for Enhanced Leadership:
James W. Hunt Jr., presiThe Center’s Research and Advisory Services
ment heads working
dent of the league and a
together to establish
Like profit-making businesses, nonprofits sometimes need member of the Business
priorities.
outside help. But hiring a pricey consulting firm is impos- School faculty.
sible for most nonprofits and smaller government agen“In Marshfield,
government is decies, especially at a time when budgets are being squeezed
by the economic downturn.
centralized, so it is important to try to have the commuThe Center for Public Management fills this gap by nity doing things in synch,” Longo says. “Nicole is very
using faculty, staff, and graduate students to deliver af- energetic. She had everyone on the same page.”
fordable expert advice to nonprofit agencies. For HostellFor Sandy Matava, public service is not just a day
ing International, the center examined the merits of build- job. She serves as a volunteer board member and ading a new youth hostel in Boston. The HIV survey for the viser to a number of nonprofit organizations, and she
Boston Public Health Commission has been a signature notes that many other faculty and staff at the center do
research project for the center for over a decade. Other the same thing.
organizations that have received technical help from the
Matava sees the center’s varied and growing programs
center are the Boston City Council, the Massachusetts as bound together by a common theme. SB
Executive Office of Public Safety, the Massachusetts Department of Social Services, and UMass Medical School. The Center for Public Management offers training and certifiLocal governments have increasingly looked to the cate programs as well as research and consulting services. To
center for technical help. Billerica, Georgetown, Nan- learn more about the Center for Public Management, visit www.
tucket, and Marshfield are among the towns that have suffolk.edu/cpm or call 617.573.8222.
sought advice from the center’s experts.
www.suffolk.edu/business
/23
Setting Up Community Roots
narios for redevelopment of the former Fort Devens military base west of Boston. The center also offers a legislative staff training seminar and will host the Fifth
International Conference on E-Government in the fall.
Education for the Workplace:
The Center’s On-Site Certificate Programs
One evening this past July, a small crowd gathered in the
stately Sargent Hall Function Room. Although caps and
gowns were absent, the event had all the other trappings
of a commencement.
Families sat together, one member typically clutching
a bouquet and another a camera. The mood was celebratory, although sprinkled with moments of solemnity. As the
ceremony got underway, the proceedings were punctuated
by occasional baby cries and cell phone ringtones.
In the front row sat 22 women and men beaming with
pride. These about-to-be graduates were employees at
community health centers across Massachusetts. They
had completed a 25-week academic program run by the
Center for Public Management, and they were about to
receive certificates for their accomplishments.
Chosen by his classmates to speak on behalf of the students, Luke Matthew Logan, an employee of Brockton
Neighborhood Health Center, started by thanking the
families, the agencies, and the teachers.
“The professors brought their areas of expertise and
their life experiences to the classroom,” he said. “This
program has had a positive effect on my life and the lives
of all of my classmates. This is a tool to better our futures
and our community health centers, said Luke.”
Like many nonprofits, community health centers are
complex organizations with multimillion-dollar budgets
and large staffs. These agencies need skilled managers,
and it is in the interest of the centers that employees grow
and advance in their jobs.
But pay tends to be low at nonprofits, and employees
who want to go back to school typically cannot afford time
off or hefty tuition bills. Those who do get advanced degrees often leave their agencies afterward for a betterpaying job in business.
From the left:
Clarence Cooper,
Matava, Nicole Rivers
and Michael Lavin
22/
Suffolk Business Magazine
WINTER 2010
About ten years ago, Matava and Professor Clarence
Cooper, a former Massachusetts undersecretary of health
and human services, were discussing this problem and
lamenting the fact that a mid-career return to school had
become much harder and more expensive than when they
had gone back to get their advanced degrees.
Cooper and Matava hatched a plan for a graduatelevel program that would be tailored for nonprofit or small
government agency employees: conducted on-site, affordable, and compatible with employees’ existing work
schedules. It would be substantive, but not exclusive.
Thus were born the Center for Public Management’s
certificate programs, which consisted of intensive academic sessions that would meet on Fridays at an organization’s work site and be taught by business school faculty
and adjunct professors. The coursework would be rigorous, and students who completed the program would receive a certificate—not only an important award in itself
but also the equivalent of
“ he professors
T
five graduate course credits, which can be used tobrought their areas
ward a master’s in public
of expertise and their
administration.
life experiences to
“Initially, we thought
the classroom,” he
we’d try it at one or two
said. “This program
sites and see how it
has had a positive
worked,” Cooper recalls.
effect on my life and
Among the first to sign
up were the Massachusetts
the lives of all of my
League of Community
classmates. This is
Health Centers and the
a tool to better
Massachusetts Council of
our futures and
Human Service Providers.
our community
Both organizations emhealth centers.”
braced the program, and
both continue to use it today. Since then, the center has educated over 700 public
service managers in Massachusetts and generates
$300,000 in revenue.
“It has become a wonderful pipeline into Suffolk and
a wonderful career- and esteem-building exercise for the
students,” says James W. Hunt Jr., president of the league
and a member of the Business School faculty.
The certificate program has grown steadily, branching
out to a range of agencies. “In the last year or so, we’ve
gone into the areas of public safety, municipal government, and communications and philanthropy,” says Lavin,
who teaches in the program.
Among the agencies that currently host the certificate
program are the Metropolitan Law Enforcement Council,
the Haitian Multi-Service Center, the Cape Cod Community Media Center, Metropolitan Area Planning Council,
and the town of Barnstable.
In nine years, the program has produced over 700
graduates. Although the program was not planned as recruiting tool, certificate graduates now make up between
10 and 15 percent of Suffolk’s public administration graduate students.
Two of the community health center employees who
received their certificates in July are going into the master’s program. Holly Cavender-Wood, a speech pathologist
James W. Hunt, Jr.
at the Martha Eliot Health Center at Children’s Hospital
“Given the economic constraints, communities are
Boston, and Herliva Linares, an administrator in the den- looking for innovative ways to address inefficiencies and
tal program at Lynn Community Health Center, both re- allocate resources,” says Nicole Rivers, the center’s assisceived $25,000 scholarships from Suffolk and the Eunice tant director. “Our role is to offer strategies. As a third
Kennedy Shriver Center in Waltham to continue their party, we bring a different perspective.”
studies at Suffolk University.
Marshfield Town
After receiving her certificate at the July ceremony, “It has become a wonderful
Administrator Rocco
Cavender-Wood reflected on what the program has meant pipeline into Suffolk and a
Longo says that a reto her “The passion, the vision, the mission of the commucently concluded
nity health centers—it all connects at Suffolk University,” wonderful career- and
strategic planning
esteem-building exercise
she said. “This is a huge opportunity.”
project led by Rivers
for the students,” says
got Marshfield’s officials and departExpertise for Enhanced Leadership:
James W. Hunt Jr., presiThe Center’s Research and Advisory Services
ment heads working
dent of the league and a
together to establish
Like profit-making businesses, nonprofits sometimes need member of the Business
priorities.
outside help. But hiring a pricey consulting firm is impos- School faculty.
sible for most nonprofits and smaller government agen“In Marshfield,
government is decies, especially at a time when budgets are being squeezed
by the economic downturn.
centralized, so it is important to try to have the commuThe Center for Public Management fills this gap by nity doing things in synch,” Longo says. “Nicole is very
using faculty, staff, and graduate students to deliver af- energetic. She had everyone on the same page.”
fordable expert advice to nonprofit agencies. For HostellFor Sandy Matava, public service is not just a day
ing International, the center examined the merits of build- job. She serves as a volunteer board member and ading a new youth hostel in Boston. The HIV survey for the viser to a number of nonprofit organizations, and she
Boston Public Health Commission has been a signature notes that many other faculty and staff at the center do
research project for the center for over a decade. Other the same thing.
organizations that have received technical help from the
Matava sees the center’s varied and growing programs
center are the Boston City Council, the Massachusetts as bound together by a common theme. SB
Executive Office of Public Safety, the Massachusetts Department of Social Services, and UMass Medical School. The Center for Public Management offers training and certifiLocal governments have increasingly looked to the cate programs as well as research and consulting services. To
center for technical help. Billerica, Georgetown, Nan- learn more about the Center for Public Management, visit www.
tucket, and Marshfield are among the towns that have suffolk.edu/cpm or call 617.573.8222.
sought advice from the center’s experts.
www.suffolk.edu/business
/23
From the top to bottom:
Richard Beinecke, associate professor of public management
Esther Maycock-Thorne, EMBA ‘08
C. Gopiniath, chair, and associate professor of strategy and
international business
Bill Popeleski presents Phyllis Goodwin with Alumni Award in 2008
GETTING ALOT OUT OF
Suffolk has always been enriched by the
experiences of faculty with achievements
both inside and outside of academia
By Judy Rakowsky
P
rofessor C. Gopinath’s international business students can learn about his nonprofit that helped an
orphanage in India fund itself by running something like a miniature-Kinkos. Public Management Professor Richard Beinecke’s students get the inside scoop from
his campaign work for US congresswoman Niki Tsongas
as well as Democratic presidential candidates Hillary
Clinton and Barack Obama.
Suffolk has always been enriched by the experiences
of faculty with achievements both inside and outside of
academia and students who earn degrees while keeping
full-time jobs. Less visible are the countless outside efforts
by faculty, students and alumni who contribute time and
energy to ventures that are improving lives and bringing
change in Boston and around the world.
But the examples are inspiring. Esther MaycockThorne, EMBA `09, has tales to tell about preserving a
program that offers affordable mortgages to low-income borrowers through volunteer work she juggled
while in school and working full-time as a financial
analyst for Massachusetts General Hospital. Sudents
and alumni have a model in Bill Popeleski, MBA `87,
who is a management consultant to Wall Street by day
and around the edges serves as a major asset to Suffolk’s
alumni operations, having gone from leading the New
York alumni chapter to chairing the entire University
Alumni Council.
“Suffolk is a can-do real practitioner type of place,”
says Beinecke, associate professor of public management
and health administration. And the work that Beinecke
and others do for nonprofits enhances that atmosphere of
involvement in the world.
“The school encourages a culture of involvement,” says
Beinecke, who has run many political campaigns out of
his Concord home. “Students can see what I’ve done and
24/
Suffolk Business Magazine
WINTER 2010
I hope it inspires some values, that getting involved in the
public side is important.”
Students have derived direct benefits from Beinecke’s
outside experiences. Some of his students have gotten internships and others were able to dial up congressional staffers
as well as Tsongas herself for input into class papers.
He’s found that the lessons of the campaigns are relevant to his teachings on leadership and on his work to
improve global mental health. And as he tells students,
“Volunteering is good stuff to do, not to mention having
it on the resume.”
Esther Maycock-Thorne was not thinking of her resume
when she took a first-time homebuyers’ class that helped
her—a single mother making $31,000 a year find her piece
of the American dream in Brockton. The mortgage she got
through the Massachusetts Housing Partnership persuaded Maycock-Thorne to contribute her skills as a financial
analyst to the Massachusetts Affordable Housing Alliance.
She rose to the position of treasurer at the alliance, whose
board accommodated her schedule when she enrolled at
in the Executive MBA program in 2008.
“I like giving back,” says Maycock-Thorne, who immigrated in 1990 from Barbados with her daughters, now 17
and 25. “If I can pave the way for someone else I’m happy.”
At Suffolk she learned how businesses work and
the function of each position in a company. Her education fueled her confidence in the volunteer realm
when she lobbied elected officials and negotiated with
bankers to maintain the affordable mortgage program.
The program, which has helped 1,700 lower —income
families, offers a lower interest rate on the first mortgage and expiring interest payments after 10 years on
a second mortgage.
With the Suffolk education, she went from a junior
position overseeing a $10 million budget to the capital
analyst’s job she has at Massachusetts General Hospital,
managing a $1.3 billion budget.
Professor Gopinath has brought a few students working
or engaging in global travel seminars to Bangalore, India to
see the work of his “hobby” the American Association for
the Social Advancement of India. The nonprofit creates
revenue streams –such as the copying business and a dairy-for entities that serve the poor as well as mentally ill and
disabled people. Gopinath says he and the other five volunteer directors work nights and weekends and gather
monthly to choose worthwhile agencies to support; the
directors encourage these groups to operate efficiently as
well as to share best practices with one another.
The organization, which he has been involved with
for a decade, insists that no money go to administrative
costs, and directors even pick up the cost of the newsletter that they send to donors. The needs in India are great,
but as Gopinath says, “You have to start somewhere.”
“The bottom line is,” he says, “You don’t need to be Bill
Gates or Warren Buffett to be philanthropic.
Bill Popeleski’s way of giving back has been to give to the
institution that gave him so much. Seven years ago, he became
co-chair of the New York alumni chapter and started ramping
up its connection with the university. Fast forward to today
and he has a scholarship in his name and has regular conversations with University President David J. Sargent.
“It’s like peeling an onion,” said Popeleski, who has
progressively moved up from member to president of the
Business School Alumni Board to his present post chairing the entire University Alumni Council. “You get more
into it. You get to the real core and it’s very intense.”
Popeleski said it’s gratifying to connect with students
and the university through alumni board work. “It’s been
an amazing opportunity for me. It’s a two-way street. The
more engaged you become the more interesting it is.” SB
www.suffolk.edu/business
/25
From the top to bottom:
Richard Beinecke, associate professor of public management
Esther Maycock-Thorne, EMBA ‘08
C. Gopiniath, chair, and associate professor of strategy and
international business
Bill Popeleski presents Phyllis Goodwin with Alumni Award in 2008
GETTING ALOT OUT OF
Suffolk has always been enriched by the
experiences of faculty with achievements
both inside and outside of academia
By Judy Rakowsky
P
rofessor C. Gopinath’s international business students can learn about his nonprofit that helped an
orphanage in India fund itself by running something like a miniature-Kinkos. Public Management Professor Richard Beinecke’s students get the inside scoop from
his campaign work for US congresswoman Niki Tsongas
as well as Democratic presidential candidates Hillary
Clinton and Barack Obama.
Suffolk has always been enriched by the experiences
of faculty with achievements both inside and outside of
academia and students who earn degrees while keeping
full-time jobs. Less visible are the countless outside efforts
by faculty, students and alumni who contribute time and
energy to ventures that are improving lives and bringing
change in Boston and around the world.
But the examples are inspiring. Esther MaycockThorne, EMBA `09, has tales to tell about preserving a
program that offers affordable mortgages to low-income borrowers through volunteer work she juggled
while in school and working full-time as a financial
analyst for Massachusetts General Hospital. Sudents
and alumni have a model in Bill Popeleski, MBA `87,
who is a management consultant to Wall Street by day
and around the edges serves as a major asset to Suffolk’s
alumni operations, having gone from leading the New
York alumni chapter to chairing the entire University
Alumni Council.
“Suffolk is a can-do real practitioner type of place,”
says Beinecke, associate professor of public management
and health administration. And the work that Beinecke
and others do for nonprofits enhances that atmosphere of
involvement in the world.
“The school encourages a culture of involvement,” says
Beinecke, who has run many political campaigns out of
his Concord home. “Students can see what I’ve done and
24/
Suffolk Business Magazine
WINTER 2010
I hope it inspires some values, that getting involved in the
public side is important.”
Students have derived direct benefits from Beinecke’s
outside experiences. Some of his students have gotten internships and others were able to dial up congressional staffers
as well as Tsongas herself for input into class papers.
He’s found that the lessons of the campaigns are relevant to his teachings on leadership and on his work to
improve global mental health. And as he tells students,
“Volunteering is good stuff to do, not to mention having
it on the resume.”
Esther Maycock-Thorne was not thinking of her resume
when she took a first-time homebuyers’ class that helped
her—a single mother making $31,000 a year find her piece
of the American dream in Brockton. The mortgage she got
through the Massachusetts Housing Partnership persuaded Maycock-Thorne to contribute her skills as a financial
analyst to the Massachusetts Affordable Housing Alliance.
She rose to the position of treasurer at the alliance, whose
board accommodated her schedule when she enrolled at
in the Executive MBA program in 2008.
“I like giving back,” says Maycock-Thorne, who immigrated in 1990 from Barbados with her daughters, now 17
and 25. “If I can pave the way for someone else I’m happy.”
At Suffolk she learned how businesses work and
the function of each position in a company. Her education fueled her confidence in the volunteer realm
when she lobbied elected officials and negotiated with
bankers to maintain the affordable mortgage program.
The program, which has helped 1,700 lower —income
families, offers a lower interest rate on the first mortgage and expiring interest payments after 10 years on
a second mortgage.
With the Suffolk education, she went from a junior
position overseeing a $10 million budget to the capital
analyst’s job she has at Massachusetts General Hospital,
managing a $1.3 billion budget.
Professor Gopinath has brought a few students working
or engaging in global travel seminars to Bangalore, India to
see the work of his “hobby” the American Association for
the Social Advancement of India. The nonprofit creates
revenue streams –such as the copying business and a dairy-for entities that serve the poor as well as mentally ill and
disabled people. Gopinath says he and the other five volunteer directors work nights and weekends and gather
monthly to choose worthwhile agencies to support; the
directors encourage these groups to operate efficiently as
well as to share best practices with one another.
The organization, which he has been involved with
for a decade, insists that no money go to administrative
costs, and directors even pick up the cost of the newsletter that they send to donors. The needs in India are great,
but as Gopinath says, “You have to start somewhere.”
“The bottom line is,” he says, “You don’t need to be Bill
Gates or Warren Buffett to be philanthropic.
Bill Popeleski’s way of giving back has been to give to the
institution that gave him so much. Seven years ago, he became
co-chair of the New York alumni chapter and started ramping
up its connection with the university. Fast forward to today
and he has a scholarship in his name and has regular conversations with University President David J. Sargent.
“It’s like peeling an onion,” said Popeleski, who has
progressively moved up from member to president of the
Business School Alumni Board to his present post chairing the entire University Alumni Council. “You get more
into it. You get to the real core and it’s very intense.”
Popeleski said it’s gratifying to connect with students
and the university through alumni board work. “It’s been
an amazing opportunity for me. It’s a two-way street. The
more engaged you become the more interesting it is.” SB
www.suffolk.edu/business
/25
By Leah Ritchie
Law Enforcement’s
Secret Weapon:
Brenda Bond
W
hen Bond joined Suffolk in 2007 as
an Assistant Professor of Public
Management, her main goal was to
bring practical experience to her students. “I
know how public policy can be directly applied to the social problems that communities
face every day,” she says.
Bond adds that her law enforcement background has taught her how to work with many
different agencies within and outside of the
law enforcement community. “No one public
agency can do it alone. I know the challenges
of multi-agency work and can share this experience with students,” she says.
After earning degrees in criminal justice
and social psychology from the University of
Massachusetts at Lowell, Bond became a
grantwriter and community liaison at the
Center for Family, Work and Community, an
outreach arm of UMass Lowell with a mandate to address youth violence, drug abuse,
and social problems.
While she was working at the center, Edward Davis, then chief of police in Lowell,
asked Bond to write grants for programs in
community policing. Bond and Davis both
believed that fostering close ties and positive
relationships between law enforcement and
the community could prevent crime. “Getting the community involved as a partner
helps demonstrate that the police serve a
broad role in the quality of life in a community,” says Bond.
When Bond suggested that she would be
more effective as a permanent member of the
Lowell police than as an outside consultant,
Davis immediately hired her as director of
research and development. In her new posi26/
Suffolk Business Magazine
WINTER 2010
A Commitment to Justice.
A Commitment to Suffolk.
tion, Bond drew upon current research on
community satisfaction with the police and
perceptions about neighborhood safety. Her
job was to take that research and apply it
practically to make law enforcement officers
more efficient and effective.
“I wanted to discover how we could capitalize on our relationship with the academic
community to develop strategies on how we
could become a better department and to contribute to the research,” Bond says.
Bond also helped the Lowell police administer a $1million grant from the U.S. Department of Justice to expand their programs in
community policing. Lowell was one of only
five cities nationally to receive the grant. She
created a program to establish direct contact
between the police and members of different
ethnic communities. “Some people have had
traumatic histories with law enforcement in
their home countries,” she says. “We wanted
to open up the dialogue so groups could learn
about each other and come together on issues
of public safety.”
After three years with the Lowell Police
Department, Bond decided that she wanted
to acquire the skills needed to conduct research on her own. She enrolled as a PhD
student at the Heller School for Social Policy and Management at Brandeis University and completed her degree in social
policy in 2006.
At Brandeis, Bond co-authored a groundbreaking study of Wilson and Kelling’s broken
windows theory with Harvard professor Anthony Braga. The broken windows theory
claims that punishing minor crimes—such as
graffiti and loitering—can ultimately cut down
on the occurrence of more serious crimes.
Bond and Braga found that in areas of Lowell
that received special police services, such as
surveillance and cleanup of empty lots, there
was a 20 percent reduction in police calls. The
study was among the first to provide hard data
to support the broken windows theory.
Bond says that she enjoyed doing the study
because she was able to help the community
by putting research into practice. “I believe
research should be applied. It is good to see
results,” she says.
Bond has applied that results-oriented approach to her faculty research program at Suffolk. Currently she is the principal investigator for the Lowell Shannon Project, which is
part of a statewide grant program for addressing youth violence. Bond’s particular interest
is in how agencies can better cooperate for
the purpose of dealing with issues of youth
violence and other social problems. “The
challenges of public safety really require the
work of a diverse group of actors. I’m interested in how these various actors come together to identify and address crime problems,” she says.
The tie Bond and Davis formed back in
Lowell is still very active today. Presently
Bond is working closely with Davis—who is
now commissioner of the Boston Police Department—and his staff to redesign the department’s Office of Research and Development (ORD). As part of the redesign, Bond is
looking at ways to incorporate private sector
research and development practices into the
way the ORD and the police department operate. Also, Davis has been a guest speaker in
Bond’s public management courses. SB
www.suffolk.edu/business
/27
By Leah Ritchie
Law Enforcement’s
Secret Weapon:
Brenda Bond
W
hen Bond joined Suffolk in 2007 as
an Assistant Professor of Public
Management, her main goal was to
bring practical experience to her students. “I
know how public policy can be directly applied to the social problems that communities
face every day,” she says.
Bond adds that her law enforcement background has taught her how to work with many
different agencies within and outside of the
law enforcement community. “No one public
agency can do it alone. I know the challenges
of multi-agency work and can share this experience with students,” she says.
After earning degrees in criminal justice
and social psychology from the University of
Massachusetts at Lowell, Bond became a
grantwriter and community liaison at the
Center for Family, Work and Community, an
outreach arm of UMass Lowell with a mandate to address youth violence, drug abuse,
and social problems.
While she was working at the center, Edward Davis, then chief of police in Lowell,
asked Bond to write grants for programs in
community policing. Bond and Davis both
believed that fostering close ties and positive
relationships between law enforcement and
the community could prevent crime. “Getting the community involved as a partner
helps demonstrate that the police serve a
broad role in the quality of life in a community,” says Bond.
When Bond suggested that she would be
more effective as a permanent member of the
Lowell police than as an outside consultant,
Davis immediately hired her as director of
research and development. In her new posi26/
Suffolk Business Magazine
WINTER 2010
A Commitment to Justice.
A Commitment to Suffolk.
tion, Bond drew upon current research on
community satisfaction with the police and
perceptions about neighborhood safety. Her
job was to take that research and apply it
practically to make law enforcement officers
more efficient and effective.
“I wanted to discover how we could capitalize on our relationship with the academic
community to develop strategies on how we
could become a better department and to contribute to the research,” Bond says.
Bond also helped the Lowell police administer a $1million grant from the U.S. Department of Justice to expand their programs in
community policing. Lowell was one of only
five cities nationally to receive the grant. She
created a program to establish direct contact
between the police and members of different
ethnic communities. “Some people have had
traumatic histories with law enforcement in
their home countries,” she says. “We wanted
to open up the dialogue so groups could learn
about each other and come together on issues
of public safety.”
After three years with the Lowell Police
Department, Bond decided that she wanted
to acquire the skills needed to conduct research on her own. She enrolled as a PhD
student at the Heller School for Social Policy and Management at Brandeis University and completed her degree in social
policy in 2006.
At Brandeis, Bond co-authored a groundbreaking study of Wilson and Kelling’s broken
windows theory with Harvard professor Anthony Braga. The broken windows theory
claims that punishing minor crimes—such as
graffiti and loitering—can ultimately cut down
on the occurrence of more serious crimes.
Bond and Braga found that in areas of Lowell
that received special police services, such as
surveillance and cleanup of empty lots, there
was a 20 percent reduction in police calls. The
study was among the first to provide hard data
to support the broken windows theory.
Bond says that she enjoyed doing the study
because she was able to help the community
by putting research into practice. “I believe
research should be applied. It is good to see
results,” she says.
Bond has applied that results-oriented approach to her faculty research program at Suffolk. Currently she is the principal investigator for the Lowell Shannon Project, which is
part of a statewide grant program for addressing youth violence. Bond’s particular interest
is in how agencies can better cooperate for
the purpose of dealing with issues of youth
violence and other social problems. “The
challenges of public safety really require the
work of a diverse group of actors. I’m interested in how these various actors come together to identify and address crime problems,” she says.
The tie Bond and Davis formed back in
Lowell is still very active today. Presently
Bond is working closely with Davis—who is
now commissioner of the Boston Police Department—and his staff to redesign the department’s Office of Research and Development (ORD). As part of the redesign, Bond is
looking at ways to incorporate private sector
research and development practices into the
way the ORD and the police department operate. Also, Davis has been a guest speaker in
Bond’s public management courses. SB
www.suffolk.edu/business
/27
Service-Learning
Empowers Leadership
Professor Dumas
Discusses the
Importance of
Service-Learning
By Lana B. Caron, MBA ‘03
G
iven current economic conditions, today’s career
outlook is probably not the ideal scenario that we
all had in mind while at Suffolk. It is disappointing,
to say the least, that our big plans of a dream job with a sweet
paycheck and a sunny corner office with impressive views
have had to be put on hold. Instead, graduates are being
asked to meet increasingly higher expectations as they fight
for relevance and develop their own niches in a sink-orswim environment. And while the conditions of the game
may have changed, the rules have not, a fact that continues
to drive demand for great leaders in these tough times.
Amid this environment, many business schools, including the Sawyer Business School, are seeking to train
the leaders of tomorrow in a transformational way by integrating service-learning into the curriculum. By exposing students to more than just classroom knowledge, this
approach allows future leaders to learn by doing, sharpen
problem-solving skills, and find solutions to real-life issues that affect our communities and society at large.
Service-learning can enhance students’ skills in such
areas as collaboration; teamwork; appreciation of diversity; tolerance of ambiguity, limits, and complexity; conflict and interdependency management; active listening;
critical thinking; and, ultimately, leadership. It is leadership that makes a difference, helps transform for the better, and drives innovation and healthy change. As one top
executive recently said, “We now need great leaders more
than ever.” Transformational leaders are in high demand
when the economy is booming but even more so when
times are tough.
Peter Drucker once said, “Leaders grow, they are not
made.” If leaders indeed grow, what facilitates such growth?
Can service-learning be one of the agents of change?
Dr. Colette Dumas, professor of management and entrepreneurship and a director of the Center for Innovation
and Change Leadership, has written a number of articles
and done extensive research on the service-learning approach in management education. Her change leadership
work with several well-known businesses has been profiled
in The Wall Street Journal, among other periodicals. I
asked Colette to share her insights on this topic:
28/
Suffolk Business Magazine
WINTER 2010
Q&A
LC: Dr. Dumas, how do you define service-
LC: Given this trend, what are some of the
CD: In service-learning, students perform
CD: Suffolk University has the S.O.U.L.S.
learning?
meaningful service for their communities and
society while engaging in reflection or study
that is related to that service. Service-learning
reflects the belief that education must be
linked to social responsibility and that the
most effective learning is active and connected to experience in some meaningful way. It
integrates community service projects into
the curriculum and aims to enrich the academic experience, teach civic responsibility,
and meet real community needs.
LC: What skills does it target?
CD: Service-learning helps educate students
to build tolerance for ambiguity and an understanding of limitations and complexity. As
a result, students develop the ability to interact productively with people from diverse
backgrounds, use collaborative problem-solving skills, identify a community beyond the
self, and have a conception of the common
good. Students ultimately develop a sense of
personal efficacy and a commitment to the
power of groups to affect decisions.
LC: Does this approach have any connection
to cultivating leaders?
CD: Yes. Service-learning can foster such val-
ues as learning by doing, stakeholder agency,
equitable power distribution, democratic dialogue, equality, and fairness. It is a means for
management faculty to engage students in
social change awareness activities as well as
to prepare them for the key decision-making
and leadership that managerial work entails.
Service-learning helps students to be effective
while learning what to be effective about.
LC: Is service-learning a new trend in management education?
CD: Relatively new. Service-learning, in the
form we are discussing, has been in practice
since the late 1980s and early 1990s. Organizations such as Campus Compact, a coalition of
college and university presidents, and the
Corporation for National Service, a federal
government agency, have promoted and supported the growth of service-learning.
current developments at Suffolk?
community service and service-learning center, with a competent and dedicated staff directed by Keila Garcia Surumay with Assistant Director Shirley Consuegra. At the
Business School, our assistant dean, Dr. Laurie Levesque, is a strong advocate of servicelearning. She has incorporated service-learning into our new undergraduate core
requirement course, MGT 200: Leadership
and Social Responsibility (see article on page
30 for more about this course).
LC: How does the service-learning approach compare to case-based and other
experiential approaches typically used in
business schools?
CD: Typical classroom experiences, even
those that integrate a comprehensive case
study into the curriculum, cannot always integrate social and technical lessons in a way
that allows students to develop the higherlevel cognitive skills they will need in practice. Additionally, participants often enter the
classroom with wide-ranging levels of knowledge, making it difficult for the instructor to
target the appropriate level of instruction
with a lecture-style delivery format.
LC: Does it have anything in common with a
co-op experience or internship?
CD: The focus of service-learning is not the
same as that of a co-op or an internship in
which the student seeks to gain work experience, network, make contacts, and add experience to his or her resume. While students
may still gain these benefits, service-learning
is first about meeting the community’s needs,
solving the community’s problems, and addressing those needs by learning to apply
theory in real life.
get much-needed medical care, given that
seeking Western medical care goes against
their cultural norms; (2) aligning a nonprofit’s
organizational culture and philosophical approach with its fundraising priorities; and (3)
helping a nonprofit identify the best potential
corporate partners for fundraising purposes
and involvement with the community.
LC: How would you describe the impact,
based on the feedback from the participants?
CD: Overall, both students and community
partners feel that it is worthwhile. Both have
learned from the experience, opening their
horizons and positioning them for greater
success in the future. Here are a few comments from students and participants:
In their journals, students typically speak of
an evolution in their perspectives from “expert MBA going in to solve the problem”
through “novice out of his or her element,
wondering what I’m doing here” to “working
together to address real-life dilemmas.”
An employee of one of the partnering
organizations once told me, “I learned a
great deal from working with the students.
They offered perspectives on problems that
are vastly different from my way of looking
at things.”
And this is just the beginning. “This program has so much potential because it offers
immediate value to both parties,” said Scott
Stolze, executive director of Furnishing for
Hope, a Boston-based nonprofit that assists
natural disaster victims across the United
States by providing free furniture and other
household items.
Undeniably, service-learning delivers
many benefits and appears to be one of those
practical tools that will continue to gain momentum in developing great leaders of today
and tomorrow. SB
LC: What are some of the real-life issues students engaged in service-learning have helped
address?
CD: Our students have focused on such issues
as (1) how to convince Cambodian refugees to
use a community health center so they could
www.suffolk.edu/business
/29
Service-Learning
Empowers Leadership
Professor Dumas
Discusses the
Importance of
Service-Learning
By Lana B. Caron, MBA ‘03
G
iven current economic conditions, today’s career
outlook is probably not the ideal scenario that we
all had in mind while at Suffolk. It is disappointing,
to say the least, that our big plans of a dream job with a sweet
paycheck and a sunny corner office with impressive views
have had to be put on hold. Instead, graduates are being
asked to meet increasingly higher expectations as they fight
for relevance and develop their own niches in a sink-orswim environment. And while the conditions of the game
may have changed, the rules have not, a fact that continues
to drive demand for great leaders in these tough times.
Amid this environment, many business schools, including the Sawyer Business School, are seeking to train
the leaders of tomorrow in a transformational way by integrating service-learning into the curriculum. By exposing students to more than just classroom knowledge, this
approach allows future leaders to learn by doing, sharpen
problem-solving skills, and find solutions to real-life issues that affect our communities and society at large.
Service-learning can enhance students’ skills in such
areas as collaboration; teamwork; appreciation of diversity; tolerance of ambiguity, limits, and complexity; conflict and interdependency management; active listening;
critical thinking; and, ultimately, leadership. It is leadership that makes a difference, helps transform for the better, and drives innovation and healthy change. As one top
executive recently said, “We now need great leaders more
than ever.” Transformational leaders are in high demand
when the economy is booming but even more so when
times are tough.
Peter Drucker once said, “Leaders grow, they are not
made.” If leaders indeed grow, what facilitates such growth?
Can service-learning be one of the agents of change?
Dr. Colette Dumas, professor of management and entrepreneurship and a director of the Center for Innovation
and Change Leadership, has written a number of articles
and done extensive research on the service-learning approach in management education. Her change leadership
work with several well-known businesses has been profiled
in The Wall Street Journal, among other periodicals. I
asked Colette to share her insights on this topic:
28/
Suffolk Business Magazine
WINTER 2010
Q&A
LC: Dr. Dumas, how do you define service-
LC: Given this trend, what are some of the
CD: In service-learning, students perform
CD: Suffolk University has the S.O.U.L.S.
learning?
meaningful service for their communities and
society while engaging in reflection or study
that is related to that service. Service-learning
reflects the belief that education must be
linked to social responsibility and that the
most effective learning is active and connected to experience in some meaningful way. It
integrates community service projects into
the curriculum and aims to enrich the academic experience, teach civic responsibility,
and meet real community needs.
LC: What skills does it target?
CD: Service-learning helps educate students
to build tolerance for ambiguity and an understanding of limitations and complexity. As
a result, students develop the ability to interact productively with people from diverse
backgrounds, use collaborative problem-solving skills, identify a community beyond the
self, and have a conception of the common
good. Students ultimately develop a sense of
personal efficacy and a commitment to the
power of groups to affect decisions.
LC: Does this approach have any connection
to cultivating leaders?
CD: Yes. Service-learning can foster such val-
ues as learning by doing, stakeholder agency,
equitable power distribution, democratic dialogue, equality, and fairness. It is a means for
management faculty to engage students in
social change awareness activities as well as
to prepare them for the key decision-making
and leadership that managerial work entails.
Service-learning helps students to be effective
while learning what to be effective about.
LC: Is service-learning a new trend in management education?
CD: Relatively new. Service-learning, in the
form we are discussing, has been in practice
since the late 1980s and early 1990s. Organizations such as Campus Compact, a coalition of
college and university presidents, and the
Corporation for National Service, a federal
government agency, have promoted and supported the growth of service-learning.
current developments at Suffolk?
community service and service-learning center, with a competent and dedicated staff directed by Keila Garcia Surumay with Assistant Director Shirley Consuegra. At the
Business School, our assistant dean, Dr. Laurie Levesque, is a strong advocate of servicelearning. She has incorporated service-learning into our new undergraduate core
requirement course, MGT 200: Leadership
and Social Responsibility (see article on page
30 for more about this course).
LC: How does the service-learning approach compare to case-based and other
experiential approaches typically used in
business schools?
CD: Typical classroom experiences, even
those that integrate a comprehensive case
study into the curriculum, cannot always integrate social and technical lessons in a way
that allows students to develop the higherlevel cognitive skills they will need in practice. Additionally, participants often enter the
classroom with wide-ranging levels of knowledge, making it difficult for the instructor to
target the appropriate level of instruction
with a lecture-style delivery format.
LC: Does it have anything in common with a
co-op experience or internship?
CD: The focus of service-learning is not the
same as that of a co-op or an internship in
which the student seeks to gain work experience, network, make contacts, and add experience to his or her resume. While students
may still gain these benefits, service-learning
is first about meeting the community’s needs,
solving the community’s problems, and addressing those needs by learning to apply
theory in real life.
get much-needed medical care, given that
seeking Western medical care goes against
their cultural norms; (2) aligning a nonprofit’s
organizational culture and philosophical approach with its fundraising priorities; and (3)
helping a nonprofit identify the best potential
corporate partners for fundraising purposes
and involvement with the community.
LC: How would you describe the impact,
based on the feedback from the participants?
CD: Overall, both students and community
partners feel that it is worthwhile. Both have
learned from the experience, opening their
horizons and positioning them for greater
success in the future. Here are a few comments from students and participants:
In their journals, students typically speak of
an evolution in their perspectives from “expert MBA going in to solve the problem”
through “novice out of his or her element,
wondering what I’m doing here” to “working
together to address real-life dilemmas.”
An employee of one of the partnering
organizations once told me, “I learned a
great deal from working with the students.
They offered perspectives on problems that
are vastly different from my way of looking
at things.”
And this is just the beginning. “This program has so much potential because it offers
immediate value to both parties,” said Scott
Stolze, executive director of Furnishing for
Hope, a Boston-based nonprofit that assists
natural disaster victims across the United
States by providing free furniture and other
household items.
Undeniably, service-learning delivers
many benefits and appears to be one of those
practical tools that will continue to gain momentum in developing great leaders of today
and tomorrow. SB
LC: What are some of the real-life issues students engaged in service-learning have helped
address?
CD: Our students have focused on such issues
as (1) how to convince Cambodian refugees to
use a community health center so they could
www.suffolk.edu/business
/29
Learning to Give:
Teaches Students the Business
of Making a Difference
“ ou can use that in a job interview. If someone ever asks if you have
Y
ever done strategic work for a company, you can say, ‘Well, yes I have,’
and describe a deliverable.”— Thomas Kenworthy
By Dan Morrell
A
fter several unproductive cold calls, Raphael
Greenberg changed his pitch. He’d contact leaders
of various local nonprofit organizations, explain
that he was a Suffolk student working on a class project
for his MGT 200: Leadership and Social Responsibility
course, and—here was the important switch—ask for just
a minute of their time. “Because when you call some of
these busy people and say you need 30 minutes, they just
say no,” says Greenberg.
The adjustment worked. He eventually secured 25 interviews with industry leaders who agreed to let Greenberg pick their brains about the effective management and
operation of nonprofit groups. It was all part of the assignment Greenberg and his MGT 200 classmates were tasked
with: seeking out ways to help a national nonprofit,
Sports4Kids, step into the social media era and engage
new donors. Sports4Kids implements organized recesstime exercises both to redress growing funding cuts in
physical education and after-school programs and to teach
young students conflict resolution techniques. Its Massachusetts office had been impressed by then-presidential
candidate Barack Obama’s use of YouTube videos as a
marketing tool, and staffers told the MGT 200 students
they were interested in employing that kind of video appeal on behalf of Sports4Kids.
His group crammed several proposals into its threeminute presentation—the addition of a blog to the Sports4Kids Web site, an annual dodgeball tournament—but
30/
Suffolk Business Magazine
WINTER 2010
Greenberg had a favorite: local celebrities and athletes
competing in a rock-paper-scissors tournament, a nod to
one of the nonviolent conflict-resolution techniques
Sports4Kids stresses. It could be a massive signature charity event—the kind that Greenberg found was favored in
the Boston nonprofit community—and video of the competition could easily go viral on YouTube.
Greenberg’s efforts are a prime example of what Business School faculty and administrators wanted to achieve
with MGT 200, a one-credit business course that began in
the fall of 2008 as a requirement for sophomores majoring
in business. Part of the sophomore cohort, it was set to follow the MGT 101 freshman cohort, which examines the
Duck Tour business model. “For the sophomores, we wanted students to work with a local nonprofit and have a teambased experience where they think about real management
issues,” says Laurie Levesque, assistant dean, academic director of undergraduate business programs, and associate
professor of management and entrepreneurship. Working
with administrators in Suffolk’s Organization for Uplifting
Lives through Service (S.O.U.L.S.), Levesque identified willing partner groups that would be a good fit for the courses.
The experience, she says, aims to expand students’ career
horizons to include considering leadership roles in the nonprofit community or simply seeing how they can give back
to the community with their business skills and talents. “A
lot of our students come from high schools with community service requirements,” says Levesque. “But we wanted
them to go beyond soup kitchens and trash pickup and apply what they learn in class to a real-world experience.”
One of the first professors recruited to teach MGT 200
was Assistant Professor of Management and Entrepreneurship Thomas Kenworthy, who came to Suffolk in 2008.
Kenworthy had mentioned to Levesque while interviewing
for the faculty position that he was interested in starting a
nonprofit. Though he was unable to do so in the US because
of his Canadian citizenship, he eventually integrated a hypothetical version of his idea into his MGT 200 class. The
name of his proposed organization is Bread and Milk, and
it has a simple premise: When consumers go to a supermarket and buy a loaf of bread or a gallon of milk for themselves, the cashier would ask if they want to “double up,” or
pay for another one of each item, which would then be
donated to those in need. For the students, a class exercise
meant calling up supermarkets and talking to managers.
The phone calls alone were a great learning experience,
says Kenworthy. “All of a sudden, you are an 18- or 19-yearold student and you have to act professionally.” At the end
of the class, Kenworthy wants his students to think of their
efforts as their first professional consulting experience.
“You’ve done some work for a professional organization,
and you can use that on your resume,” he says. “You can use
that in a job interview. If someone ever asks if you have ever
done strategic work for a company, you can say, ‘Well, yes
I have,’ and describe a deliverable.”
For Colette Dumas, professor of management and en-
trepreneurship and a director of the Center for Innovation
and Change Leadership, the experience has a great value
beyond its professional benefits. “What students can take
from service-learning experiences like MGT 200 is an understanding that you can get a great deal of satisfaction in
giving your time to these organizations,” she says. Dumas,
who has written extensively about service-learning, and
was, along with Kenworthy, one of the course’s inaugural
professors, says MGT 200 is a rich experience students can
carry throughout their lives. “It’s about being part of your
community—and strengthening it,” says Dumas. The only
problem she had was getting students to critique each
other. “Students didn’t want to say one was better than the
other because they had such rewarding experiences. They
didn’t know each other at the beginning of the course, but
by the end, they had bonded and were very proud of what
they had accomplished.”
For Raphael Greenberg, that mission has already been
accomplished. Even with a family history filled with community service, including his father’s humanitarian aid
work in India and his brother’s job running an orphanage
in Russia, his work in MGT 200 provided new insights
into the world of nonprofits. “For me, it was definitely
helpful to recognize all the different ways you can help
raise money and awareness for causes, and how you can
use today’s tools to keep people involved,” he says. Plus,
he adds, it always just feels nice to do something good for
someone else. SB
www.suffolk.edu/business
/31
Learning to Give:
Teaches Students the Business
of Making a Difference
“ ou can use that in a job interview. If someone ever asks if you have
Y
ever done strategic work for a company, you can say, ‘Well, yes I have,’
and describe a deliverable.”— Thomas Kenworthy
By Dan Morrell
A
fter several unproductive cold calls, Raphael
Greenberg changed his pitch. He’d contact leaders
of various local nonprofit organizations, explain
that he was a Suffolk student working on a class project
for his MGT 200: Leadership and Social Responsibility
course, and—here was the important switch—ask for just
a minute of their time. “Because when you call some of
these busy people and say you need 30 minutes, they just
say no,” says Greenberg.
The adjustment worked. He eventually secured 25 interviews with industry leaders who agreed to let Greenberg pick their brains about the effective management and
operation of nonprofit groups. It was all part of the assignment Greenberg and his MGT 200 classmates were tasked
with: seeking out ways to help a national nonprofit,
Sports4Kids, step into the social media era and engage
new donors. Sports4Kids implements organized recesstime exercises both to redress growing funding cuts in
physical education and after-school programs and to teach
young students conflict resolution techniques. Its Massachusetts office had been impressed by then-presidential
candidate Barack Obama’s use of YouTube videos as a
marketing tool, and staffers told the MGT 200 students
they were interested in employing that kind of video appeal on behalf of Sports4Kids.
His group crammed several proposals into its threeminute presentation—the addition of a blog to the Sports4Kids Web site, an annual dodgeball tournament—but
30/
Suffolk Business Magazine
WINTER 2010
Greenberg had a favorite: local celebrities and athletes
competing in a rock-paper-scissors tournament, a nod to
one of the nonviolent conflict-resolution techniques
Sports4Kids stresses. It could be a massive signature charity event—the kind that Greenberg found was favored in
the Boston nonprofit community—and video of the competition could easily go viral on YouTube.
Greenberg’s efforts are a prime example of what Business School faculty and administrators wanted to achieve
with MGT 200, a one-credit business course that began in
the fall of 2008 as a requirement for sophomores majoring
in business. Part of the sophomore cohort, it was set to follow the MGT 101 freshman cohort, which examines the
Duck Tour business model. “For the sophomores, we wanted students to work with a local nonprofit and have a teambased experience where they think about real management
issues,” says Laurie Levesque, assistant dean, academic director of undergraduate business programs, and associate
professor of management and entrepreneurship. Working
with administrators in Suffolk’s Organization for Uplifting
Lives through Service (S.O.U.L.S.), Levesque identified willing partner groups that would be a good fit for the courses.
The experience, she says, aims to expand students’ career
horizons to include considering leadership roles in the nonprofit community or simply seeing how they can give back
to the community with their business skills and talents. “A
lot of our students come from high schools with community service requirements,” says Levesque. “But we wanted
them to go beyond soup kitchens and trash pickup and apply what they learn in class to a real-world experience.”
One of the first professors recruited to teach MGT 200
was Assistant Professor of Management and Entrepreneurship Thomas Kenworthy, who came to Suffolk in 2008.
Kenworthy had mentioned to Levesque while interviewing
for the faculty position that he was interested in starting a
nonprofit. Though he was unable to do so in the US because
of his Canadian citizenship, he eventually integrated a hypothetical version of his idea into his MGT 200 class. The
name of his proposed organization is Bread and Milk, and
it has a simple premise: When consumers go to a supermarket and buy a loaf of bread or a gallon of milk for themselves, the cashier would ask if they want to “double up,” or
pay for another one of each item, which would then be
donated to those in need. For the students, a class exercise
meant calling up supermarkets and talking to managers.
The phone calls alone were a great learning experience,
says Kenworthy. “All of a sudden, you are an 18- or 19-yearold student and you have to act professionally.” At the end
of the class, Kenworthy wants his students to think of their
efforts as their first professional consulting experience.
“You’ve done some work for a professional organization,
and you can use that on your resume,” he says. “You can use
that in a job interview. If someone ever asks if you have ever
done strategic work for a company, you can say, ‘Well, yes
I have,’ and describe a deliverable.”
For Colette Dumas, professor of management and en-
trepreneurship and a director of the Center for Innovation
and Change Leadership, the experience has a great value
beyond its professional benefits. “What students can take
from service-learning experiences like MGT 200 is an understanding that you can get a great deal of satisfaction in
giving your time to these organizations,” she says. Dumas,
who has written extensively about service-learning, and
was, along with Kenworthy, one of the course’s inaugural
professors, says MGT 200 is a rich experience students can
carry throughout their lives. “It’s about being part of your
community—and strengthening it,” says Dumas. The only
problem she had was getting students to critique each
other. “Students didn’t want to say one was better than the
other because they had such rewarding experiences. They
didn’t know each other at the beginning of the course, but
by the end, they had bonded and were very proud of what
they had accomplished.”
For Raphael Greenberg, that mission has already been
accomplished. Even with a family history filled with community service, including his father’s humanitarian aid
work in India and his brother’s job running an orphanage
in Russia, his work in MGT 200 provided new insights
into the world of nonprofits. “For me, it was definitely
helpful to recognize all the different ways you can help
raise money and awareness for causes, and how you can
use today’s tools to keep people involved,” he says. Plus,
he adds, it always just feels nice to do something good for
someone else. SB
www.suffolk.edu/business
/31
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
ALUMNI EVENTS
ALUMNI CONNECTIONS
Leading the Business
of Life Sciences
Greetings Fellow Alumni,
The theme of this issue of the Sawyer Business School magazine is service. We hear this theme often.
Our politicians ask us to serve our country, our communities as us to serve our neighborhoods, our churches ask us to serve our faith.
Our educational institutions are no different. They, too, need your service.
As we write this letter, the freshmen class strolls the corridors of Suffolk with excitement and anticipation and with their usual pedagogical expertise, faculty provide them with the education and experience
they need for the rigors of the professional world they will soon enter.
We believe the education received and the connections made while at Suffolk helped us all better
manage the obstacles and challenges we confront in our professional lives. If, as an alumni population
63,000 strong, we worked as a community in service to each other and to our alma mater, imagine the
impact.
Given the additional challenges we currently face in our lives, there is no better time to reconnect and
engage with the Suffolk community than now. Networking and relationships have always been a critical
element to professional success and to each of us achieving our goals. In our of 6 degrees of separation
world, what is the likely hood that the person sitting beside you on the train, in a coffee shop, or down the
hall, share the same alma mater? We are part of a powerful network of professionals who share a Suffolk
education. The strength of that education, of that “brand” lies in the connectivity of its alumni to each
other and the institution.
Therefore, this letter is a call to action. We want to rally the men and women who proudly place Suffolk
University, and especially the Sawyer Business School on their resumes, to reach out and make the broader community a bigger part of their lives. There are many ways to rekindle connections: provide an internship, invite students to “shadow” you in your workplace, respond to the requests from deans and faculty,
network with fellow Suffolk alumni. Whatever you do, stay connected and involved.
Over the years, many of you have been involved and your participation and generosity have made a
difference that is greatly appreciated. We thank you and hope you will continue to support Suffolk in any
way you can.
We have learned that a strong brand is “a promise” and differentiates the product from all the other
products on the playing field. We need to continue to work on what differentiates Suffolk from all the
other business schools out there, and your time, energy, and ideas will help us do that. Time is precious,
so please participate any other way that you can. There is no doubt, when you need help the Suffolk community will be there for you – with all of our involvement, we’ll be all the stronger.
We look forward to welcoming all of you back.
The Institute for Executive Education hosted a panel discussion on October 1 on Leading the Busi-
ness of Life Sciences. Panelists included: Steven, Gilman, Senior Vice President and Chief Scientific Officer,
Cubist Pharmaceuticals, Karen Spilka, Massachusetts State Senator and Chair of the Joint Committee on
Economic Development and Emerging Technologies, Peter Wirth, Esq., Executive Vice President, Genzyme
Corporation, Stefan Winkler, Life Sciences Industry Advisor, North America, British Consulate-General.
The panel was moderated by Susan R. Windham-Bannister, President and CEO, Massachusetts Life Sciences Center.
Massachusetts’ ability to maintain its leadership role in life sciences will depend largely on education
and money going forward, said the panelists.
“The biotechnology industry is a huge consumer of capital. It takes billions of dollars to develop a drug.
The critical dilemma now is how we are going to continue to pay for innovation,” said Peter Wirth, panelist
and executive vice president at Genzyme Corporation.
A report from the Milken Institute released in May ranked the Boston area as the nation’s top cluster in
the life sciences sector. But other regions are catching up.
Ensuring that academic institutions produce skilled workers will be critical to the region’s leadership role
in life sciences, panelists said. While area universities are world leaders in producing PhDs and scientists, the
education system also needs to focus on readying junior-level life sciences workers, they said.
Finding sources of money to fund biotech and other life sciences research also will be essential to the
state’s success. Funding that once flowed into young life sciences companies from the public markets has
largely dried up in recent years. Panelists said they’ve seen a similar reduction of funding of biotechnology
companies by large pharmaceutical companies, raising questions about where critical investments will
come from in the future.
Panelists also pointed out the importance of providing a business climate that will attract companies.
Reducing the cost of living and continuing to improve the state’s permitting process will help, they said.
Windham-Bannister outlined the Massachusetts Life Sciences Center’s priorities, including:
• raining and retaining a top-notch work force
T
• aking sure the region’s academic institutions remain competitive and able to compete for
M
federal dollars
• nvesting in young scientists and companies across the commonwealth-These fresh faces in the
I
life sciences field “could become the Genzymes, Cubists, or Vertex Pharmaceuticals of the
world,” she said.
Aidan McAvinchey, EMBA’08
President
Sawyer Business School Alumni Board of Directors
Harry Markopolos, chartered
financial analyst & certified
fraud examiner to discuss this
issues with us.
Eliza Parrish
Director of Alumni Relations
Sawyer Business School
Board of Directors
Bernardo Aumound, MSF '07
Eric J. Bedard, EMBA '02
Jerry Cogliano, BSBA '85, MBA '90
Richard Duchesneau, BSBA '69
Daniel Esdale, BSBA '02
Trish Gannon, MPA '97
Elizabeth Geagan, MHA '06
Andrew Graff, MBA '93
32/
Suffolk Business Magazine
WINTER 2010
Richard Lockhart, MBA '73
John McDonnell, BSBA '83
Irene Fitzgerald Morley, BSBA '91, MS '93
Angela Nunez, BSBA '82, MBA '87, APC '96
William Popeleski, Jr., MBA '87
Rachelle Robin, MBA '87
Tara Taylor, MBA '00
Sponsored by:
TIAA-CREF
Sawyer Business School
Center for Global Business
Ethics and Law
Institute for Executive
Education
Suffolk Alumni Association
Rebuilding Financial Integrity:
The Emergence of Business Ethics in Institutional Reform
Thursday, April 1, 2010, 1:30pm to 6:30pm Sargent Hall Function Room, Boston
October 2009 marked the 1st anniversary of “most devastating month in modern financial history.” In the panic
that followed, our financial system nearly ground to a halt. It did not take long for the financial contagion to infect
the rest of the economy.
While the progress of economic recovery is in the forefront of the public eye, recovery should not distract us
from the importance of needed institutional reform.
Large, highly leveraged, and substantially interconnected financial firms have come to occupy a much larger
portion of the global financial landscape over the past few decades. To understand the challenge to reform
presented by this new infrastructure, we have asked experts from the Department of the Treasury, Federal Reserve
Bank, the Securities and Exchange Commission, TIAA-CREF, and “Madoff whistleblower,” Harry Markopolos,
Contact: Eliza Parrish, eparrish@suffolk.edu or 617.994.4231 for more information.
www.suffolk.edu/business
/33
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
ALUMNI EVENTS
ALUMNI CONNECTIONS
Leading the Business
of Life Sciences
Greetings Fellow Alumni,
The theme of this issue of the Sawyer Business School magazine is service. We hear this theme often.
Our politicians ask us to serve our country, our communities as us to serve our neighborhoods, our churches ask us to serve our faith.
Our educational institutions are no different. They, too, need your service.
As we write this letter, the freshmen class strolls the corridors of Suffolk with excitement and anticipation and with their usual pedagogical expertise, faculty provide them with the education and experience
they need for the rigors of the professional world they will soon enter.
We believe the education received and the connections made while at Suffolk helped us all better
manage the obstacles and challenges we confront in our professional lives. If, as an alumni population
63,000 strong, we worked as a community in service to each other and to our alma mater, imagine the
impact.
Given the additional challenges we currently face in our lives, there is no better time to reconnect and
engage with the Suffolk community than now. Networking and relationships have always been a critical
element to professional success and to each of us achieving our goals. In our of 6 degrees of separation
world, what is the likely hood that the person sitting beside you on the train, in a coffee shop, or down the
hall, share the same alma mater? We are part of a powerful network of professionals who share a Suffolk
education. The strength of that education, of that “brand” lies in the connectivity of its alumni to each
other and the institution.
Therefore, this letter is a call to action. We want to rally the men and women who proudly place Suffolk
University, and especially the Sawyer Business School on their resumes, to reach out and make the broader community a bigger part of their lives. There are many ways to rekindle connections: provide an internship, invite students to “shadow” you in your workplace, respond to the requests from deans and faculty,
network with fellow Suffolk alumni. Whatever you do, stay connected and involved.
Over the years, many of you have been involved and your participation and generosity have made a
difference that is greatly appreciated. We thank you and hope you will continue to support Suffolk in any
way you can.
We have learned that a strong brand is “a promise” and differentiates the product from all the other
products on the playing field. We need to continue to work on what differentiates Suffolk from all the
other business schools out there, and your time, energy, and ideas will help us do that. Time is precious,
so please participate any other way that you can. There is no doubt, when you need help the Suffolk community will be there for you – with all of our involvement, we’ll be all the stronger.
We look forward to welcoming all of you back.
The Institute for Executive Education hosted a panel discussion on October 1 on Leading the Busi-
ness of Life Sciences. Panelists included: Steven, Gilman, Senior Vice President and Chief Scientific Officer,
Cubist Pharmaceuticals, Karen Spilka, Massachusetts State Senator and Chair of the Joint Committee on
Economic Development and Emerging Technologies, Peter Wirth, Esq., Executive Vice President, Genzyme
Corporation, Stefan Winkler, Life Sciences Industry Advisor, North America, British Consulate-General.
The panel was moderated by Susan R. Windham-Bannister, President and CEO, Massachusetts Life Sciences Center.
Massachusetts’ ability to maintain its leadership role in life sciences will depend largely on education
and money going forward, said the panelists.
“The biotechnology industry is a huge consumer of capital. It takes billions of dollars to develop a drug.
The critical dilemma now is how we are going to continue to pay for innovation,” said Peter Wirth, panelist
and executive vice president at Genzyme Corporation.
A report from the Milken Institute released in May ranked the Boston area as the nation’s top cluster in
the life sciences sector. But other regions are catching up.
Ensuring that academic institutions produce skilled workers will be critical to the region’s leadership role
in life sciences, panelists said. While area universities are world leaders in producing PhDs and scientists, the
education system also needs to focus on readying junior-level life sciences workers, they said.
Finding sources of money to fund biotech and other life sciences research also will be essential to the
state’s success. Funding that once flowed into young life sciences companies from the public markets has
largely dried up in recent years. Panelists said they’ve seen a similar reduction of funding of biotechnology
companies by large pharmaceutical companies, raising questions about where critical investments will
come from in the future.
Panelists also pointed out the importance of providing a business climate that will attract companies.
Reducing the cost of living and continuing to improve the state’s permitting process will help, they said.
Windham-Bannister outlined the Massachusetts Life Sciences Center’s priorities, including:
• raining and retaining a top-notch work force
T
• aking sure the region’s academic institutions remain competitive and able to compete for
M
federal dollars
• nvesting in young scientists and companies across the commonwealth-These fresh faces in the
I
life sciences field “could become the Genzymes, Cubists, or Vertex Pharmaceuticals of the
world,” she said.
Aidan McAvinchey, EMBA’08
President
Sawyer Business School Alumni Board of Directors
Harry Markopolos, chartered
financial analyst & certified
fraud examiner to discuss this
issues with us.
Eliza Parrish
Director of Alumni Relations
Sawyer Business School
Board of Directors
Bernardo Aumound, MSF '07
Eric J. Bedard, EMBA '02
Jerry Cogliano, BSBA '85, MBA '90
Richard Duchesneau, BSBA '69
Daniel Esdale, BSBA '02
Trish Gannon, MPA '97
Elizabeth Geagan, MHA '06
Andrew Graff, MBA '93
32/
Suffolk Business Magazine
WINTER 2010
Richard Lockhart, MBA '73
John McDonnell, BSBA '83
Irene Fitzgerald Morley, BSBA '91, MS '93
Angela Nunez, BSBA '82, MBA '87, APC '96
William Popeleski, Jr., MBA '87
Rachelle Robin, MBA '87
Tara Taylor, MBA '00
Sponsored by:
TIAA-CREF
Sawyer Business School
Center for Global Business
Ethics and Law
Institute for Executive
Education
Suffolk Alumni Association
Rebuilding Financial Integrity:
The Emergence of Business Ethics in Institutional Reform
Thursday, April 1, 2010, 1:30pm to 6:30pm Sargent Hall Function Room, Boston
October 2009 marked the 1st anniversary of “most devastating month in modern financial history.” In the panic
that followed, our financial system nearly ground to a halt. It did not take long for the financial contagion to infect
the rest of the economy.
While the progress of economic recovery is in the forefront of the public eye, recovery should not distract us
from the importance of needed institutional reform.
Large, highly leveraged, and substantially interconnected financial firms have come to occupy a much larger
portion of the global financial landscape over the past few decades. To understand the challenge to reform
presented by this new infrastructure, we have asked experts from the Department of the Treasury, Federal Reserve
Bank, the Securities and Exchange Commission, TIAA-CREF, and “Madoff whistleblower,” Harry Markopolos,
Contact: Eliza Parrish, eparrish@suffolk.edu or 617.994.4231 for more information.
www.suffolk.edu/business
/33
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
By RICHARD LOCKHART, MBA ’73
MBA Consultants for Hire
Center for Innovation and Change Leadership Develops Consulting Team
Suffolk’s Center for Innovation and
Change Leadership recently launched a
consulting team of MBA students. “MBA
Solutions” was created as a new initiative
of The Center for Innovation and Change
Leadership and is “staffed” with solution
oriented teams of MBA candidates under
the expert guidance of the Business
School faculty. The Center for Innovation
and Change Leadership helps people and
organizations embrace change through
collaboration and is led by co-directors
Robert DeFillippi, Professor of Management and Colette Dumas, Professor of
Management.
Jodi Ecker Detjen, Center for Innovation and Change leadership faculty fellow
created this consulting service now
known as “MBA Solutions”TM. In the fall
of 2008, she organized and conducted a
prototype consulting assignment and led
a team of two graduating seniors to solve
business problems for Handycane, a small
company owned by a Suffolk alumni seeking expert guidance. Positive results were
achieved in dealing with product packaging, distribution channels, market potential and pricing. This positive experience
gave basis to further development of the
consulting service now known as “MBA
SolutionsTM.”
Jodi Ecker Detjen is an expert change
management facilitator with extensive
consulting experience in a wide array of
industries. Her consulting practice interests include change management, integrating technology and business and
group development. Her primary goal is
to develop a consulting program in which
Suffolk’s MBA students, guided by
thoughtful, experienced faculty will help
organizations resolve their innovation
and change dilemmas.
Ideally, clients would be seeking management consulting expertise for planning
34/
Suffolk Business Magazine
WINTER 2010
and implementing change projects, including workflow, technology and structure,
project management, assessing, integrating
and delivering staff development, facilitating and fostering superior management
approaches; fostering and developing effective teamwork, as well as integrating
strategy with workflow and structure.
The market for this consulting practice
is global , however , the initial focus is New
England, particularly the immediate Boston, Massachusetts metropolitan region.
Two other key individuals helping develop “MBA SolutionsTM” are John McCoy,
director of internship programs for the
Business School who has been instrumental
in securing an early phase client and Richard E. Lockhart, MBA ‘73, Board of Directors, Business School Alumni and Board of
Advisors to the Center for Innovation and
Change Leadership, and CEO of Lockhart
Communications who has been instrumental in initial communication efforts to alumni and acting as the liason between the
alumni office and The Center for Innovation and Change Leadership.
Some of the goals and objectives of
“MBA SolutionsTM” are to create ongoing
internship opportunities for the Business
School that require the skill sets possessed
by MBA candidates and that will lead to
lucrative and fulfilling career opportunities, while connecting Suffolk MBA students and consulting faculty with alumni
and the business community to help them
resolve their innovation and change issues. In addition, a goal of the program is
to leverage Suffolk’s alumni base to generate consulting assignments and recruit
business organizations outside the alumni network to do the same.
“MBA SolutionsTM” differentiates itself
from other student consulting initiatives
at other universities in two ways. First,
through Suffolk’s superior prepared stu-
By Lesa Lessard Pearson, EMBA, ’08
ALUMNI CONNECTIONS
From the left to right, above: Trish Gannon, MPA ‘97,
Mark Kripp, MPA ‘06 and Anne Cerami, EMBA ‘03
Life-long Learning Series Offers
Alumni Competitive Advantage
In today’s business environment, it some-
dent body. A student body that is well prepared for the 21st century business world
having been immersed in the teaching philosophy and values encompassed in careerLINKS that LINKS students to career success through leadership, innovation,
networking, knowledge and service. In addition, “MBA SolutionsTM” differentiates
itself with the Business Schools’ world
class faculty, that come from all corners of
the world, strengthening the global reach
of education at The Business School.
Planning is now taking place to bring
“MBA SolutionsTM” to the next level with
collateral development and outreach initiatives to secure consulting assignments.
For more information or to hire an
MBA consulting team for your organization, contact: Jodi Ecker Detjen at mbasolutions. SB
times seems that once you master a new skill—
whether it is in technology, leadership, or business trends—six more are required to stay
informed. How can Business School alumni
continue to excel after earning a diploma? The
task may begin with attending one of the many
events that focus on leadership and business
offered through the Institute for Executive
Education’s Life-long Learning Series.
The Institute for Executive Education
was founded in 2004 to encourage and inspire Business School alumni and others to
engage in the learning process throughout
their lives. The Life-long Learning Series
provides opportunities for alumni to explore
both existing and evolving characteristics of
business and leadership today. “The institute
is in the business of educating leaders,” says
Michael Barretti, the institute’s director.
“This means that as business trends and issues emerge, we can convene top leaders in
the business and academic communities and
present our alumni with cutting-edge knowledge and strategies that they can apply in
their own work environments.”
Over the past year, the institute has delivered on this promise by offering a Lifelong Learning Series composed of three
tracks: Leading the Business, Women Making a Difference, and Contemporary Conversations. At each event, leaders—often Suffolk
alumni—from diverse companies within an
industry candidly discuss their careers as
well as current business challenges. All
events include time for networking.
The 2009 Leading the Business track offered panels on law, nonprofits, and the life
sciences. Leading the Business of Law panelists were Steven Wright, executive partner at
Holland & Knight LLP; Kenneth J. Vacovec,
JD ’75, managing partner at Vacovec, Mayotte
& Singer LLP; Gerald P. Hendrick, JD ’74,
partner-in-charge at Edwards Angell Palmer
& Dodge LLP; and Miriam Weismann, associate professor of business and law.
Moderated by Professor David Silverstein,
this event explored how lawyers acquire business acumen and the relationship between
business law and ethics. While not always in
agreement with each other, the panelists and
audience participated in a lively two-hour discussion of current leadership models, compensation and succession issues, and the types of
educational preparation and experience that
help an attorney or a non-lawyer executive
succeed as a business leader in a law firm.
The 2009 Women Making a Difference
track featured panels of outstanding leaders
from finance, retail, and healthcare. The Women Making a Difference in Healthcare panel
discussed the public policy debate regarding
healthcare reform as well as the steps each
leader’s institution has taken to ensure patient
quality and safety in the midst of a prolonged
economic recession. The panelists were Jeanette Clough, MHA ’96, president and CEO of
Mount Auburn Hospital; Sandra Fenwick,
president and COO of Children’s Hospital Boston; Paula Johnson, executive director of Con-
nors Center for Women’s Health and Gender
Biology and chief of the Division of Women’s
Health at Brigham and Women’s Hospital; and
Ellen Zane, president and CEO at Tufts–New
England Medical Center.
Moderated by Karen Nelson, MPA/Health
’87 and senior vice president of clinical affairs
at the Massachusetts Hospital Association,
the panel also examined the training and education required by women clinicians planning
to become institutional leaders.
The Contemporary Conversations track
of the Life-long Learning Series presents authors and instructors discussing recent books
about contemporary issues.
“Our mission,” says Julie Schniewind, director of corporate learning initiatives and
chief strategist for the Life-long Learning Series, “is to provide practical, useful, customized education and to facilitate the exchange
of knowledge and ideas with our alumni and
other constituent communities. Throughout
the year, I meet with alumni as well as academic and business leaders to listen for current themes and subject matter that the Lifelong Learning Series can present to further
assist and stimulate intellectual growth and
networking opportunities for all who attend
these events.” SB
For an events schedule and more information on
the Institute for Executive Education’s Life-long
Learning Series, please visit the institute’s Web
page at http://www.suffolk.edu/execevents or
contact Julie Schniewind at 617.305.1902.
www.suffolk.edu/business
/35
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
By RICHARD LOCKHART, MBA ’73
MBA Consultants for Hire
Center for Innovation and Change Leadership Develops Consulting Team
Suffolk’s Center for Innovation and
Change Leadership recently launched a
consulting team of MBA students. “MBA
Solutions” was created as a new initiative
of The Center for Innovation and Change
Leadership and is “staffed” with solution
oriented teams of MBA candidates under
the expert guidance of the Business
School faculty. The Center for Innovation
and Change Leadership helps people and
organizations embrace change through
collaboration and is led by co-directors
Robert DeFillippi, Professor of Management and Colette Dumas, Professor of
Management.
Jodi Ecker Detjen, Center for Innovation and Change leadership faculty fellow
created this consulting service now
known as “MBA Solutions”TM. In the fall
of 2008, she organized and conducted a
prototype consulting assignment and led
a team of two graduating seniors to solve
business problems for Handycane, a small
company owned by a Suffolk alumni seeking expert guidance. Positive results were
achieved in dealing with product packaging, distribution channels, market potential and pricing. This positive experience
gave basis to further development of the
consulting service now known as “MBA
SolutionsTM.”
Jodi Ecker Detjen is an expert change
management facilitator with extensive
consulting experience in a wide array of
industries. Her consulting practice interests include change management, integrating technology and business and
group development. Her primary goal is
to develop a consulting program in which
Suffolk’s MBA students, guided by
thoughtful, experienced faculty will help
organizations resolve their innovation
and change dilemmas.
Ideally, clients would be seeking management consulting expertise for planning
34/
Suffolk Business Magazine
WINTER 2010
and implementing change projects, including workflow, technology and structure,
project management, assessing, integrating
and delivering staff development, facilitating and fostering superior management
approaches; fostering and developing effective teamwork, as well as integrating
strategy with workflow and structure.
The market for this consulting practice
is global , however , the initial focus is New
England, particularly the immediate Boston, Massachusetts metropolitan region.
Two other key individuals helping develop “MBA SolutionsTM” are John McCoy,
director of internship programs for the
Business School who has been instrumental
in securing an early phase client and Richard E. Lockhart, MBA ‘73, Board of Directors, Business School Alumni and Board of
Advisors to the Center for Innovation and
Change Leadership, and CEO of Lockhart
Communications who has been instrumental in initial communication efforts to alumni and acting as the liason between the
alumni office and The Center for Innovation and Change Leadership.
Some of the goals and objectives of
“MBA SolutionsTM” are to create ongoing
internship opportunities for the Business
School that require the skill sets possessed
by MBA candidates and that will lead to
lucrative and fulfilling career opportunities, while connecting Suffolk MBA students and consulting faculty with alumni
and the business community to help them
resolve their innovation and change issues. In addition, a goal of the program is
to leverage Suffolk’s alumni base to generate consulting assignments and recruit
business organizations outside the alumni network to do the same.
“MBA SolutionsTM” differentiates itself
from other student consulting initiatives
at other universities in two ways. First,
through Suffolk’s superior prepared stu-
By Lesa Lessard Pearson, EMBA, ’08
ALUMNI CONNECTIONS
From the left to right, above: Trish Gannon, MPA ‘97,
Mark Kripp, MPA ‘06 and Anne Cerami, EMBA ‘03
Life-long Learning Series Offers
Alumni Competitive Advantage
In today’s business environment, it some-
dent body. A student body that is well prepared for the 21st century business world
having been immersed in the teaching philosophy and values encompassed in careerLINKS that LINKS students to career success through leadership, innovation,
networking, knowledge and service. In addition, “MBA SolutionsTM” differentiates
itself with the Business Schools’ world
class faculty, that come from all corners of
the world, strengthening the global reach
of education at The Business School.
Planning is now taking place to bring
“MBA SolutionsTM” to the next level with
collateral development and outreach initiatives to secure consulting assignments.
For more information or to hire an
MBA consulting team for your organization, contact: Jodi Ecker Detjen at mbasolutions. SB
times seems that once you master a new skill—
whether it is in technology, leadership, or business trends—six more are required to stay
informed. How can Business School alumni
continue to excel after earning a diploma? The
task may begin with attending one of the many
events that focus on leadership and business
offered through the Institute for Executive
Education’s Life-long Learning Series.
The Institute for Executive Education
was founded in 2004 to encourage and inspire Business School alumni and others to
engage in the learning process throughout
their lives. The Life-long Learning Series
provides opportunities for alumni to explore
both existing and evolving characteristics of
business and leadership today. “The institute
is in the business of educating leaders,” says
Michael Barretti, the institute’s director.
“This means that as business trends and issues emerge, we can convene top leaders in
the business and academic communities and
present our alumni with cutting-edge knowledge and strategies that they can apply in
their own work environments.”
Over the past year, the institute has delivered on this promise by offering a Lifelong Learning Series composed of three
tracks: Leading the Business, Women Making a Difference, and Contemporary Conversations. At each event, leaders—often Suffolk
alumni—from diverse companies within an
industry candidly discuss their careers as
well as current business challenges. All
events include time for networking.
The 2009 Leading the Business track offered panels on law, nonprofits, and the life
sciences. Leading the Business of Law panelists were Steven Wright, executive partner at
Holland & Knight LLP; Kenneth J. Vacovec,
JD ’75, managing partner at Vacovec, Mayotte
& Singer LLP; Gerald P. Hendrick, JD ’74,
partner-in-charge at Edwards Angell Palmer
& Dodge LLP; and Miriam Weismann, associate professor of business and law.
Moderated by Professor David Silverstein,
this event explored how lawyers acquire business acumen and the relationship between
business law and ethics. While not always in
agreement with each other, the panelists and
audience participated in a lively two-hour discussion of current leadership models, compensation and succession issues, and the types of
educational preparation and experience that
help an attorney or a non-lawyer executive
succeed as a business leader in a law firm.
The 2009 Women Making a Difference
track featured panels of outstanding leaders
from finance, retail, and healthcare. The Women Making a Difference in Healthcare panel
discussed the public policy debate regarding
healthcare reform as well as the steps each
leader’s institution has taken to ensure patient
quality and safety in the midst of a prolonged
economic recession. The panelists were Jeanette Clough, MHA ’96, president and CEO of
Mount Auburn Hospital; Sandra Fenwick,
president and COO of Children’s Hospital Boston; Paula Johnson, executive director of Con-
nors Center for Women’s Health and Gender
Biology and chief of the Division of Women’s
Health at Brigham and Women’s Hospital; and
Ellen Zane, president and CEO at Tufts–New
England Medical Center.
Moderated by Karen Nelson, MPA/Health
’87 and senior vice president of clinical affairs
at the Massachusetts Hospital Association,
the panel also examined the training and education required by women clinicians planning
to become institutional leaders.
The Contemporary Conversations track
of the Life-long Learning Series presents authors and instructors discussing recent books
about contemporary issues.
“Our mission,” says Julie Schniewind, director of corporate learning initiatives and
chief strategist for the Life-long Learning Series, “is to provide practical, useful, customized education and to facilitate the exchange
of knowledge and ideas with our alumni and
other constituent communities. Throughout
the year, I meet with alumni as well as academic and business leaders to listen for current themes and subject matter that the Lifelong Learning Series can present to further
assist and stimulate intellectual growth and
networking opportunities for all who attend
these events.” SB
For an events schedule and more information on
the Institute for Executive Education’s Life-long
Learning Series, please visit the institute’s Web
page at http://www.suffolk.edu/execevents or
contact Julie Schniewind at 617.305.1902.
www.suffolk.edu/business
/35
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
By TERRY BYRNE
ALUMNI CONNECTIONS
Panelists: Sean Belka, William
Forbes and Lu Ann Reeb
Finance Alumni
Networking Events
Dean O’Neill, Dr. Carlson, Colette
Dumas, and Robert DeFillippi
The MSF program held its annual fall networking event on Friday, October 30 at the Suffolk Alumni Club in downtown Boston. Massachusetts State Treasurer, Timothy Cahill was
the keynote speaker.
1. Left to right:
David Smith, MSF ‘99,
Tricia Smith, Jeffrey
Oliveira, MSF ‘98, and
Kashif Ahmed, MSF ‘98
Center for Innovation and Change Leadership Awards First Global Leadership in
Innovation and Collaboration Award
2. left to right:
Jeff Carter, MSF ‘09 and
Margaret Hawes
Dr. Curtis R. Carlson, president and chief
1.
2.
3. left to right
Dean O’Neill, Massachusetts State Treasurer
Timothy Cahill, and Ki C.
Han, chair and professor
of finance
4. left to right
Valerie Fennell, MSF ‘08,
Kate Corkery, current MSF
student, Angela Tallo,
MSF ‘08, and Sara Walsh,
MSF ‘10
3.
36/
Suffolk Business Magazine
The Information Age is Over.
The Innovation Age is Here.
WINTER 2010
4.
executive office of SRI International, made
the announcement that “the information age
is over and the innovation age is here during
his presentation as the recipient of the first
annual Global Leadership in Innovation and
Collaboration Award, at a panel discussion
and award ceremony held Nov. 2 as part of the
Center for Innovation and Change Leadership programs.
The shift from information to innovation requires companies to reassert their emphasis on the customer and encourage employees to be open to collaboration and
understand the processes that can allow
change to happen. Carlson’s book, “Innovation: The Five Disciplines for Creating What
Customers Want,” which he co-wrote with
William Wilmot, (Crown Publishing, 2006),
outlines the most successful strategies for
keeping a company on track for innovation.
Carlson’s practical approach includes finding
an important, not just interesting, customer
and market need; creating value; having an
innovation champion; developing an innovation team across different disciplines; and
finding organizational alignment. Each of
these elements work together. When one is
missing, the potential for failure increases
exponentially.
More than 100 people, including venture
capitalists, academics, and business leaders
gathered at the Sawyer Business School to hear
a panel of distinguished guests, including Lu
Ann Reeb, former broadcast journalist and cofounder and president of Skyways Communications and Legal Talk Network; William
Forbes, director of Supply Chain Technology
at Raytheon; and Sean Belka, senior vice president, director of Fidelity Center for Applied
Technology. Led by moderator Leonard Polizzoto, principal director, Marketing and Strategic Business Development Labs at Draper
Labs, each of the panelists offered their unique
perspectives on putting Carlson’s five disciplines to work in practical situations.
“Innovation is survival,” said Reeb, who
transformed her 20 years of broadcast journalism experience into customized corporate
marketing strategies for targeted audiences.
“The internet has transformed how people
get information,” she said, “but since the media is still in transition, what works for one
group may not work for another. Understanding the strengths of various options makes a
difference in getting a company’s message
across and helping them be successful.”
Belka talked about creating value by capturing ideas from customers. “Fidelity Labs
offers us the opportunity to create a prototype,
put it on the website and then get feedback
from thousands of customers,” he said. “By using an idea ecosystem, we identify needs and
then figure out how to make things happen.”
Sometimes, innovation does not require
starting from scratch. It’s more about “organizational alignment,” as Forbes explained. “After last September’s economic meltdown, we
needed to know if our suppliers would be able
to get the credit they needed, and how we
could adapt to be sure we could meet our customers’ needs,” he said. “Because team building is so important to us, we brought people
together from different areas and figured out
a way to pull out information that already existed in our system and use it in a new way.”
Carlson was encouraged by the creativity
shown by the panelists and said it proves that
each area of business is wide open to innovation. “This is the best time ever for ideas and
creativity,” he said, “but businesses have to
have an innovation system in place because
successful innovation involves discipline and
dedication.” Good ideas, he said, are not
enough. Companies need to be willing to follow through and pay attention to each of the
five disciplines in order to succeed.
“Collaboration means a team won’t have
the best idea or approach at first,” Carlson
said. “The team needs to draw on different
strengths across different areas both inside
and outside one company.”
His biggest concern is the education of
young people and the need for project-based
curriculum. “There is an all-girls middle school
in Silicon Valley that has an entrepreneurial
program,” he said. “Watching them collaborate
on a project, respecting the individual strengths
each of them bring, exchanging ideas and strategies that lead to a successful outcome, is a
microcosm of where we need to go with our
educational system,” Carlson said. SB
www.suffolk.edu/business
/37
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
By TERRY BYRNE
ALUMNI CONNECTIONS
Panelists: Sean Belka, William
Forbes and Lu Ann Reeb
Finance Alumni
Networking Events
Dean O’Neill, Dr. Carlson, Colette
Dumas, and Robert DeFillippi
The MSF program held its annual fall networking event on Friday, October 30 at the Suffolk Alumni Club in downtown Boston. Massachusetts State Treasurer, Timothy Cahill was
the keynote speaker.
1. Left to right:
David Smith, MSF ‘99,
Tricia Smith, Jeffrey
Oliveira, MSF ‘98, and
Kashif Ahmed, MSF ‘98
Center for Innovation and Change Leadership Awards First Global Leadership in
Innovation and Collaboration Award
2. left to right:
Jeff Carter, MSF ‘09 and
Margaret Hawes
Dr. Curtis R. Carlson, president and chief
1.
2.
3. left to right
Dean O’Neill, Massachusetts State Treasurer
Timothy Cahill, and Ki C.
Han, chair and professor
of finance
4. left to right
Valerie Fennell, MSF ‘08,
Kate Corkery, current MSF
student, Angela Tallo,
MSF ‘08, and Sara Walsh,
MSF ‘10
3.
36/
Suffolk Business Magazine
The Information Age is Over.
The Innovation Age is Here.
WINTER 2010
4.
executive office of SRI International, made
the announcement that “the information age
is over and the innovation age is here during
his presentation as the recipient of the first
annual Global Leadership in Innovation and
Collaboration Award, at a panel discussion
and award ceremony held Nov. 2 as part of the
Center for Innovation and Change Leadership programs.
The shift from information to innovation requires companies to reassert their emphasis on the customer and encourage employees to be open to collaboration and
understand the processes that can allow
change to happen. Carlson’s book, “Innovation: The Five Disciplines for Creating What
Customers Want,” which he co-wrote with
William Wilmot, (Crown Publishing, 2006),
outlines the most successful strategies for
keeping a company on track for innovation.
Carlson’s practical approach includes finding
an important, not just interesting, customer
and market need; creating value; having an
innovation champion; developing an innovation team across different disciplines; and
finding organizational alignment. Each of
these elements work together. When one is
missing, the potential for failure increases
exponentially.
More than 100 people, including venture
capitalists, academics, and business leaders
gathered at the Sawyer Business School to hear
a panel of distinguished guests, including Lu
Ann Reeb, former broadcast journalist and cofounder and president of Skyways Communications and Legal Talk Network; William
Forbes, director of Supply Chain Technology
at Raytheon; and Sean Belka, senior vice president, director of Fidelity Center for Applied
Technology. Led by moderator Leonard Polizzoto, principal director, Marketing and Strategic Business Development Labs at Draper
Labs, each of the panelists offered their unique
perspectives on putting Carlson’s five disciplines to work in practical situations.
“Innovation is survival,” said Reeb, who
transformed her 20 years of broadcast journalism experience into customized corporate
marketing strategies for targeted audiences.
“The internet has transformed how people
get information,” she said, “but since the media is still in transition, what works for one
group may not work for another. Understanding the strengths of various options makes a
difference in getting a company’s message
across and helping them be successful.”
Belka talked about creating value by capturing ideas from customers. “Fidelity Labs
offers us the opportunity to create a prototype,
put it on the website and then get feedback
from thousands of customers,” he said. “By using an idea ecosystem, we identify needs and
then figure out how to make things happen.”
Sometimes, innovation does not require
starting from scratch. It’s more about “organizational alignment,” as Forbes explained. “After last September’s economic meltdown, we
needed to know if our suppliers would be able
to get the credit they needed, and how we
could adapt to be sure we could meet our customers’ needs,” he said. “Because team building is so important to us, we brought people
together from different areas and figured out
a way to pull out information that already existed in our system and use it in a new way.”
Carlson was encouraged by the creativity
shown by the panelists and said it proves that
each area of business is wide open to innovation. “This is the best time ever for ideas and
creativity,” he said, “but businesses have to
have an innovation system in place because
successful innovation involves discipline and
dedication.” Good ideas, he said, are not
enough. Companies need to be willing to follow through and pay attention to each of the
five disciplines in order to succeed.
“Collaboration means a team won’t have
the best idea or approach at first,” Carlson
said. “The team needs to draw on different
strengths across different areas both inside
and outside one company.”
His biggest concern is the education of
young people and the need for project-based
curriculum. “There is an all-girls middle school
in Silicon Valley that has an entrepreneurial
program,” he said. “Watching them collaborate
on a project, respecting the individual strengths
each of them bring, exchanging ideas and strategies that lead to a successful outcome, is a
microcosm of where we need to go with our
educational system,” Carlson said. SB
www.suffolk.edu/business
/37
S u f f o l k B u s i n e ss
ALUMNI PROFILES
ALUMNI PROFILES
Lenny Langthorne
BSBA ‘80, MSF ‘94
Susan and William Bell
MPA ‘86
William and Susan Bell both knew at an early
age that they wanted to devote their lives to public
service. William Bell’s father, a long serving member of the Dedham Public School System, inspired
Bell to focus his career on making government
work better. “I watched my dad get up every day
to serve. I wanted to make things easier,” Bell said.
Susan Bell’s career began over 22 years ago while
she was working as a Research Assistant for her
mentor, Dr. Robert C. Wood. Wood, former Housing and Urban Development Secretary, UMASS
President, and distinguished professor, inspired
Bell to devote her energy to service. “Bob was a
person who was dedicated to social science and
improving the lives of the others. I wanted to stay
focused on that goal,” Bell said.
After graduating from Bates College in 1984,
William began his career as a legislative aid in the
Massachusetts General Court Joint Committee on
Public Safety, and later moved to the Massachusetts
Executive Office of Health and Human Services,
where he worked as a budget analyst and, later, a
38/
Suffolk Business Magazine
WINTER 2010
budget director. He then transferred to the Department of Transitional Assistance, working his way
up to Assistant Commissioner of Administration
and Finance.
William, who completed his MPA in 1986, credits Suffolk with helping him prepare for a career in
government. But Suffolk also provided him with an
even more important opportunity, “I met my wife
Susan at 8 Ashburton Place in a public management
course,” Bell said. The Bells, who both graduated in
1986 and who recently celebrated their wedding,
inspired each to a life of service.
After graduating from UMASS in 1982 with a
degree in political science and urban studies, Susan Bell quickly established herself as an expert in
program management and healthcare reform. She
began on Capitol Hill as a legislative aid in Sen.
Edward Kennedy’s office, and went on to hold
various management positions in Massachusetts
state agencies including the Department of Revenue, Health and Human Services, the Department
of Mental Retardation, and the Office of Transportation and Construction.
In 2008, Bell started her own company, Bell
Advantage Consulting. The company’s mission is
to help government agencies effectively implement
and measure their programs. Bell has a particular
interest in helping agencies understand and implement new heath care policy, “I want to use my
public policy and healthcare reform background
to help other states manage the healthcare reform
act that I hope President Obama will get through
Congress,” Bell said. Bell’s company also focuses
on policy related to government preparedness,
technology, green energy, education, literacy and
public service.
In 2009, William Bell decided to join his wife’s
company. The decision made sense to both of them.
“It was our interest in public service that brought
us together in the first place,” Susan said. The two
then went on to start a non-profit organization
called Servium, a clearing house for people who
want to volunteer their time to meeting “specific
national challenges,” including education, healthcare and the environment. The Latin translation of
Servium is “I will serve.”
Lenny Langthorne has worked for the same parent company – Liberty Mutual – for 30 years but the changing economic landscape and
his travel schedule keep him constantly on the move. His fall itinerary
of San Francisco, Philadelphia, Atlanta, and Dallas is just one measure
of a dynamic work life.
Langthorne, an East Boston native, landed at Liberty Mutual right
out of Suffolk undergrad in 1980, connecting with the company
through the career placement center. And he credits his rise in the
company in part to getting the specific graduate education he needed
while working full time.
Langthorne was one of the first to enroll in the Master’s in Finance
program and graduated in 1994.
“I knew what I wanted and Suffolk finally offered it,” says Langthorne, who wanted the laser focus on finance without the organizational behavior and marketing courses of an MBA.
“I was glad to find it at Suffolk where I knew the quality of the education and I knew the faculty was very dedicated and motivated to help.”
It wasn’t the easiest time of his life – his son was a teenager and
besides commuting from the South Shore to work and school there was
group work with classmates – a scheduling challenge. He recalls telling
his wife, “For the next two years our social life is probably over.”
The finance program was helpful as he has transitioned to corporate
work – he is now assistant treasurer for Helmsman Management Services, a Liberty subsidiary.
“I use a lot of what I learned there. It was worth it.”
The Business School’s commitment to keeping courses relevant and
current remains attractive to him as an alumnus, which makes him feel
valued as a member of the finance advisory board.
“It’s pretty common elsewhere to find an attitude of faculty knows
best rather than what’s the real world looking for.”
Melissa Cacace, MHA ‘05
Melissa Cacace has over 13 years of healthcare administration experience in
clinical research and capacity management. As the Senior Project Specialist for
Patient Care Services at Massachusetts General Hospital, Cacace analyzes the
room placement, discharge, and transfer of patients to and from the hospital.
Cacace left the healthcare field in 1999 to work for Concerto Software (formerly Davox), in Westford, MA. After working as a User Support Specialist for
only a year, Cacace left the company because she realized how much she valued
being part of the healthcare profession. “It is meaningful for me to know that I
have helped someone even in some small way,” she said. “I didn’t like only focusing on the bottom line.”
Cacace enrolled in Suffolk’s Masters of Healthcare Administration Program
because she wanted to learn more about the business side of her field. After taking
only a few courses, Cacace said that the things she learned were immediately applicable to her work. “The finance courses I took with Professor Doug Snow were
very practical. He really taught me how to manage a budget,” she said.
In her spare time, Cacace works as a volunteer reading tutor in an adult literacy program. She also enjoys the physical challenge of “adventure travel,” organized trips that give travelers the opportunity to test their strength and endurance.
On a recent trip, she hiked to Machu Piccu, the ancient Incan city in Peru that sits
almost 8,000 feet above sea level.
www.suffolk.edu/business
/39
S u f f o l k B u s i n e ss
ALUMNI PROFILES
ALUMNI PROFILES
Lenny Langthorne
BSBA ‘80, MSF ‘94
Susan and William Bell
MPA ‘86
William and Susan Bell both knew at an early
age that they wanted to devote their lives to public
service. William Bell’s father, a long serving member of the Dedham Public School System, inspired
Bell to focus his career on making government
work better. “I watched my dad get up every day
to serve. I wanted to make things easier,” Bell said.
Susan Bell’s career began over 22 years ago while
she was working as a Research Assistant for her
mentor, Dr. Robert C. Wood. Wood, former Housing and Urban Development Secretary, UMASS
President, and distinguished professor, inspired
Bell to devote her energy to service. “Bob was a
person who was dedicated to social science and
improving the lives of the others. I wanted to stay
focused on that goal,” Bell said.
After graduating from Bates College in 1984,
William began his career as a legislative aid in the
Massachusetts General Court Joint Committee on
Public Safety, and later moved to the Massachusetts
Executive Office of Health and Human Services,
where he worked as a budget analyst and, later, a
38/
Suffolk Business Magazine
WINTER 2010
budget director. He then transferred to the Department of Transitional Assistance, working his way
up to Assistant Commissioner of Administration
and Finance.
William, who completed his MPA in 1986, credits Suffolk with helping him prepare for a career in
government. But Suffolk also provided him with an
even more important opportunity, “I met my wife
Susan at 8 Ashburton Place in a public management
course,” Bell said. The Bells, who both graduated in
1986 and who recently celebrated their wedding,
inspired each to a life of service.
After graduating from UMASS in 1982 with a
degree in political science and urban studies, Susan Bell quickly established herself as an expert in
program management and healthcare reform. She
began on Capitol Hill as a legislative aid in Sen.
Edward Kennedy’s office, and went on to hold
various management positions in Massachusetts
state agencies including the Department of Revenue, Health and Human Services, the Department
of Mental Retardation, and the Office of Transportation and Construction.
In 2008, Bell started her own company, Bell
Advantage Consulting. The company’s mission is
to help government agencies effectively implement
and measure their programs. Bell has a particular
interest in helping agencies understand and implement new heath care policy, “I want to use my
public policy and healthcare reform background
to help other states manage the healthcare reform
act that I hope President Obama will get through
Congress,” Bell said. Bell’s company also focuses
on policy related to government preparedness,
technology, green energy, education, literacy and
public service.
In 2009, William Bell decided to join his wife’s
company. The decision made sense to both of them.
“It was our interest in public service that brought
us together in the first place,” Susan said. The two
then went on to start a non-profit organization
called Servium, a clearing house for people who
want to volunteer their time to meeting “specific
national challenges,” including education, healthcare and the environment. The Latin translation of
Servium is “I will serve.”
Lenny Langthorne has worked for the same parent company – Liberty Mutual – for 30 years but the changing economic landscape and
his travel schedule keep him constantly on the move. His fall itinerary
of San Francisco, Philadelphia, Atlanta, and Dallas is just one measure
of a dynamic work life.
Langthorne, an East Boston native, landed at Liberty Mutual right
out of Suffolk undergrad in 1980, connecting with the company
through the career placement center. And he credits his rise in the
company in part to getting the specific graduate education he needed
while working full time.
Langthorne was one of the first to enroll in the Master’s in Finance
program and graduated in 1994.
“I knew what I wanted and Suffolk finally offered it,” says Langthorne, who wanted the laser focus on finance without the organizational behavior and marketing courses of an MBA.
“I was glad to find it at Suffolk where I knew the quality of the education and I knew the faculty was very dedicated and motivated to help.”
It wasn’t the easiest time of his life – his son was a teenager and
besides commuting from the South Shore to work and school there was
group work with classmates – a scheduling challenge. He recalls telling
his wife, “For the next two years our social life is probably over.”
The finance program was helpful as he has transitioned to corporate
work – he is now assistant treasurer for Helmsman Management Services, a Liberty subsidiary.
“I use a lot of what I learned there. It was worth it.”
The Business School’s commitment to keeping courses relevant and
current remains attractive to him as an alumnus, which makes him feel
valued as a member of the finance advisory board.
“It’s pretty common elsewhere to find an attitude of faculty knows
best rather than what’s the real world looking for.”
Melissa Cacace, MHA ‘05
Melissa Cacace has over 13 years of healthcare administration experience in
clinical research and capacity management. As the Senior Project Specialist for
Patient Care Services at Massachusetts General Hospital, Cacace analyzes the
room placement, discharge, and transfer of patients to and from the hospital.
Cacace left the healthcare field in 1999 to work for Concerto Software (formerly Davox), in Westford, MA. After working as a User Support Specialist for
only a year, Cacace left the company because she realized how much she valued
being part of the healthcare profession. “It is meaningful for me to know that I
have helped someone even in some small way,” she said. “I didn’t like only focusing on the bottom line.”
Cacace enrolled in Suffolk’s Masters of Healthcare Administration Program
because she wanted to learn more about the business side of her field. After taking
only a few courses, Cacace said that the things she learned were immediately applicable to her work. “The finance courses I took with Professor Doug Snow were
very practical. He really taught me how to manage a budget,” she said.
In her spare time, Cacace works as a volunteer reading tutor in an adult literacy program. She also enjoys the physical challenge of “adventure travel,” organized trips that give travelers the opportunity to test their strength and endurance.
On a recent trip, she hiked to Machu Piccu, the ancient Incan city in Peru that sits
almost 8,000 feet above sea level.
www.suffolk.edu/business
/39
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
ALUMNI PROFILES
1950
Francis Ormond, BSBA ‘50
My life is full as we continue to travel. At
this point we have cruised most of the
world and have enjoyed it all especially
St Petersburg, Russia which included
Scandinavia and part of Northern Europe
returning to NY via the British Isles,
Iceland, Greenland, Newfoundland. Our
summers out of Florida are spent at our
home in Ocean City, NJ. It is unbelievable
that I graduated 59 years ago except
when I look in the mirror.
Asmaa Quorrich, MBA ‘03
As a child growing up in Rabat, Morocco, Asmaa Quorrich loved to entertain
her family at the dinner table, “I used to make up stories to see how long I could
keep everyone interested.” “I had quite an imagination,” she said.
Quorrich now uses her creative talent to develop marketing campaigns for
such global giants Pepsico, Proctor and Gamble, and Toyota. After completing an
MBA in Marketing at Suffolk in 2003, Quorrich became a Senior Brand Manager
for Proctor and Gamble and was later hired by PepsiCo International in 2006 to
be their Marketing Manager. In just under two years, she was promoted to Regional Marketing Manager, and relocated to Dubai.
After completing her undergraduate degree in finance at Al-Akhawayn University in Morocco, Quorrich earned a Fulbright Scholarship to attend graduate
school in the United States.
She chose Suffolk because of its location and reputation, but found that working one-on-one with professors was the most valuable part of her experience. “My
professors pushed me to be my best and helped me to develop the confidence I
needed to compete in a global marketplace,” she said.
Quorrich recalled a time in her life when having self-confidence was not necessarily a good thing, “Growing up, it was not easy to have a strong personality in
a male-driven culture.” “It was not proper for females,” She recalled. Quorrich
praised her parents for encouraging her to speak her mind and for reminding her
to stay focused on her career goals.
Quorrich finds time to stay involved in her community. She is a member of her
local rotary club and is active in the Moroccan American Circle, an organization
that creates social, business and cultural connections between Morocco and the
United States.
Adam Thorell, MBA/MSA ’08
It’s not the way everybody does it. But Adam Thorell earned two mas-
ter’s degrees while working full time and having two young children. Oh
and by the way, he graduated with a 3.91 GPA.
“I’d recommend doing it before you have kids,” said Thorell. “But it’s
important for anyone considering it that it definitely made a difference
in my life and worth all the effort I put into it.”
That said, it was a busy four years, with days that started at 5:45 a.m.
and ended after 9 p.m. He dashed to night classes from his job at State
Street Bank, and made it back home to Bellingham too late to find a child
still awake.
“The important part is just to put your head down and try to get
through as quickly as you can as early in life as you can,” said Thorell,
who started graduate school at age 30, right after his daughter Meghan
was born. Two years later his son Evan was born.
“All the thanks go to my wife, Jennifer. She’s the reason it happened.
She had to pick up a lot of extra stuff for me to be able to do it.”
The other saving grace was that he was a four-day work week at State
Street, which allowed him to devote Friday to studying. Weekends were
reserved for family time.
As challenging as it was, Thorell said that he couldn’t be happier.
After nine years at State Street, where he was Assistant Vice President
and Fund Manager in Fund Accounting, he landed a job he loves at Wellington Management.
“I couldn’t begin to tell you how much more I like the position I’m in
now. It’s a lot more challenging and I wouldn’t have been able to make
this move without the degrees,” he said.
40/
Suffolk Business Magazine
WINTER 2010
C L ASS N OT E S
ALUMNI PROFILES
Felicia Riffelmacher
Executive MBA ‘08
Felicia Riffelmacher found out early how tough it is
to run a business. Back in the 1960’s when her mother
owned a restaurant and jazz club, there were few resources for women entrepreneurs. “She ran her business
out of her wallet. If she had access to better information,
things would have been much easier for her,” Riffelmacher said.
The St. Louis native, mother and community leader
has now made a career of giving business owners what
her mother didn’t have. Riffelmacher is the Vice President of Business Development for the Martin Luther King
Jr. Business Empowerment Center in Worcester, a nonprofit business incubator that provides workshops and
consultation services to start-up companies. The center
also provides job training for the unemployed.
Riffelmacher wears many hats at the center. She is
responsible for setting the strategic direction for the organization, as well as for developing programs, maintaining the budget, securing grants, and managing the administrative and volunteer staff.
Rifflemacher believes passionately that small businesses are the key to maintaining the social and economic viability of a city. She hopes that Worcester’s small businesses can bring the city the notoriety she says it deserves.
“When you mention Worcester, people snicker. But we
have some phenomenal small businesses here. This is the
necessary ingredient to bring the city back to the place of
prominence it deserves,” she said.
Before joining the Martin Luther King Center,
Riffelmacher was a Commercial Sales and Service Representative at Verizon Inc. She also worked as a Certified Occupational Therapy Assistant at Fairlawn hospital in Worcester.
When Riffelmacher decided to get her Executive MBA,
she chose Suffolk, believing the flexible schedule would
help her juggle the demands of work and family. She remembers that things worked out a lot better than she had
hoped. “I ended up spending a lot of quality time with my
son while I was in school. He was really interested in the
textbooks I was reading, and he would even get his books
and study with me,” she said. Riffelmacher finished her
degree in 2008 with a 4.0 grade point average. SB
1971
Charles A. Reingold, MBA ’71
Materials Control Manager for National
Coating Corp in Rockland, MA. since January 2008. Previously Materials Control
Manager for Chapman Mfg. Co. in Avon
for 30 years. Is married to wife Roberta.
2 sons and 3 grandchildren. Resides in
Sharon, MA. since 1976.
creingold@earthlink.net
1973
Frank Farina, Esq., CPA, BSBA ’73
Has recently been appointed Assistant
Professor of Accounting at Saint Michael’s
College in Colchester, Vermont.
Tubalaw@aol.com; ffarina@smcvt.edu
Gary Karelis, MBA ’73
Owns a real estate investment and property management company in Newburyport
and has been in this business since 1974.
gkarelis@karelisrealty.com,
978 465-9371
1975
John P. Lally, MBA ‘75
Has been appointed to the adjunct Finance and Accounting faculty at Northeastern University’s College of Professional Studies.
1976
David W. Fagerstrom, MBA, ’76
Laid off at Kronos Incorporated in January
after nine successful years, Dave is
seeking to develop, mentor and lead the
next generation of customer champions
and business intelligence analysts for
a business-to-business technology
company. An expert at transforming
internal data and external benchmarks
into actionable intelligence that drives
continuous improvement, enhanced
profits and a positive ROI, Dave will be
a substantial asset in his next employer’s
drive to survive today’s economy and
position itself for future growth. To fill the
empty hours, Dave is Adjunct Professor of
Economics for Southern New Hampshire
University (Salem Center) and - from
his home in New Hampshire - Program
Manages a virtual team of market
intelligence researchers and editors for
Fortune 500 clients of Cipher Systems
LLC of Annapolis, MD.
www.linkedin.com/in/dfagerstrom
Henry Delicata, MPA ’76
After 20 years at Vanderbilt University
in Nashville Tennessee as Assistant Vice
Chancellor and Assistant Treasurer and
I am now Managing Partner with Verdis
Investment Management responsible
for its Real Assets fund, investing in
Real Estate, Timber, Oil and Gas, Power
Generation and Storage.
hdelicata@verdisinvestment.com
1977
Maureen O’Halloran, R.S.C.J.,
MPA ’77
I recently returned to the Boston area
and am enjoying a sabbatical after having
spent the past seven years serving as Treasurer and In House Counsel of my religious
congregation, the Society of the Sacred
Heart, at its U.S. headquarters in St. Louis,
Missouri. In 1990, I received a law degree
from Boston College Law School.
mohalloran@rscj.org
1978
Timothy (Tim) P. O’Leary,
BSBA ’78
In July, repatriating back to State Street’s
Boston office after three years as Chief
Operating Officer for State Street Bank
Luxembourg. Great ex-pat work and life
experience for me, my wife and my two
teen-age children.
toleary@statestreet.com.
1979
Rich Archibald, BSBA ’79
After 28 years with the Bank of America
family of institutions (BayBanks,
Multibank, BankBoston, Fleet, and Bank
of America), I moved to a locally based
community bank, Rockland Trust, in April.
I am now serving as the Director of the
Customer Information Center in America’s
hometown, Plymouth MA.
richardfarchibald@gmail.com,
781.294.0999
www.suffolk.edu/business
/41
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
ALUMNI PROFILES
1950
Francis Ormond, BSBA ‘50
My life is full as we continue to travel. At
this point we have cruised most of the
world and have enjoyed it all especially
St Petersburg, Russia which included
Scandinavia and part of Northern Europe
returning to NY via the British Isles,
Iceland, Greenland, Newfoundland. Our
summers out of Florida are spent at our
home in Ocean City, NJ. It is unbelievable
that I graduated 59 years ago except
when I look in the mirror.
Asmaa Quorrich, MBA ‘03
As a child growing up in Rabat, Morocco, Asmaa Quorrich loved to entertain
her family at the dinner table, “I used to make up stories to see how long I could
keep everyone interested.” “I had quite an imagination,” she said.
Quorrich now uses her creative talent to develop marketing campaigns for
such global giants Pepsico, Proctor and Gamble, and Toyota. After completing an
MBA in Marketing at Suffolk in 2003, Quorrich became a Senior Brand Manager
for Proctor and Gamble and was later hired by PepsiCo International in 2006 to
be their Marketing Manager. In just under two years, she was promoted to Regional Marketing Manager, and relocated to Dubai.
After completing her undergraduate degree in finance at Al-Akhawayn University in Morocco, Quorrich earned a Fulbright Scholarship to attend graduate
school in the United States.
She chose Suffolk because of its location and reputation, but found that working one-on-one with professors was the most valuable part of her experience. “My
professors pushed me to be my best and helped me to develop the confidence I
needed to compete in a global marketplace,” she said.
Quorrich recalled a time in her life when having self-confidence was not necessarily a good thing, “Growing up, it was not easy to have a strong personality in
a male-driven culture.” “It was not proper for females,” She recalled. Quorrich
praised her parents for encouraging her to speak her mind and for reminding her
to stay focused on her career goals.
Quorrich finds time to stay involved in her community. She is a member of her
local rotary club and is active in the Moroccan American Circle, an organization
that creates social, business and cultural connections between Morocco and the
United States.
Adam Thorell, MBA/MSA ’08
It’s not the way everybody does it. But Adam Thorell earned two mas-
ter’s degrees while working full time and having two young children. Oh
and by the way, he graduated with a 3.91 GPA.
“I’d recommend doing it before you have kids,” said Thorell. “But it’s
important for anyone considering it that it definitely made a difference
in my life and worth all the effort I put into it.”
That said, it was a busy four years, with days that started at 5:45 a.m.
and ended after 9 p.m. He dashed to night classes from his job at State
Street Bank, and made it back home to Bellingham too late to find a child
still awake.
“The important part is just to put your head down and try to get
through as quickly as you can as early in life as you can,” said Thorell,
who started graduate school at age 30, right after his daughter Meghan
was born. Two years later his son Evan was born.
“All the thanks go to my wife, Jennifer. She’s the reason it happened.
She had to pick up a lot of extra stuff for me to be able to do it.”
The other saving grace was that he was a four-day work week at State
Street, which allowed him to devote Friday to studying. Weekends were
reserved for family time.
As challenging as it was, Thorell said that he couldn’t be happier.
After nine years at State Street, where he was Assistant Vice President
and Fund Manager in Fund Accounting, he landed a job he loves at Wellington Management.
“I couldn’t begin to tell you how much more I like the position I’m in
now. It’s a lot more challenging and I wouldn’t have been able to make
this move without the degrees,” he said.
40/
Suffolk Business Magazine
WINTER 2010
C L ASS N OT E S
ALUMNI PROFILES
Felicia Riffelmacher
Executive MBA ‘08
Felicia Riffelmacher found out early how tough it is
to run a business. Back in the 1960’s when her mother
owned a restaurant and jazz club, there were few resources for women entrepreneurs. “She ran her business
out of her wallet. If she had access to better information,
things would have been much easier for her,” Riffelmacher said.
The St. Louis native, mother and community leader
has now made a career of giving business owners what
her mother didn’t have. Riffelmacher is the Vice President of Business Development for the Martin Luther King
Jr. Business Empowerment Center in Worcester, a nonprofit business incubator that provides workshops and
consultation services to start-up companies. The center
also provides job training for the unemployed.
Riffelmacher wears many hats at the center. She is
responsible for setting the strategic direction for the organization, as well as for developing programs, maintaining the budget, securing grants, and managing the administrative and volunteer staff.
Rifflemacher believes passionately that small businesses are the key to maintaining the social and economic viability of a city. She hopes that Worcester’s small businesses can bring the city the notoriety she says it deserves.
“When you mention Worcester, people snicker. But we
have some phenomenal small businesses here. This is the
necessary ingredient to bring the city back to the place of
prominence it deserves,” she said.
Before joining the Martin Luther King Center,
Riffelmacher was a Commercial Sales and Service Representative at Verizon Inc. She also worked as a Certified Occupational Therapy Assistant at Fairlawn hospital in Worcester.
When Riffelmacher decided to get her Executive MBA,
she chose Suffolk, believing the flexible schedule would
help her juggle the demands of work and family. She remembers that things worked out a lot better than she had
hoped. “I ended up spending a lot of quality time with my
son while I was in school. He was really interested in the
textbooks I was reading, and he would even get his books
and study with me,” she said. Riffelmacher finished her
degree in 2008 with a 4.0 grade point average. SB
1971
Charles A. Reingold, MBA ’71
Materials Control Manager for National
Coating Corp in Rockland, MA. since January 2008. Previously Materials Control
Manager for Chapman Mfg. Co. in Avon
for 30 years. Is married to wife Roberta.
2 sons and 3 grandchildren. Resides in
Sharon, MA. since 1976.
creingold@earthlink.net
1973
Frank Farina, Esq., CPA, BSBA ’73
Has recently been appointed Assistant
Professor of Accounting at Saint Michael’s
College in Colchester, Vermont.
Tubalaw@aol.com; ffarina@smcvt.edu
Gary Karelis, MBA ’73
Owns a real estate investment and property management company in Newburyport
and has been in this business since 1974.
gkarelis@karelisrealty.com,
978 465-9371
1975
John P. Lally, MBA ‘75
Has been appointed to the adjunct Finance and Accounting faculty at Northeastern University’s College of Professional Studies.
1976
David W. Fagerstrom, MBA, ’76
Laid off at Kronos Incorporated in January
after nine successful years, Dave is
seeking to develop, mentor and lead the
next generation of customer champions
and business intelligence analysts for
a business-to-business technology
company. An expert at transforming
internal data and external benchmarks
into actionable intelligence that drives
continuous improvement, enhanced
profits and a positive ROI, Dave will be
a substantial asset in his next employer’s
drive to survive today’s economy and
position itself for future growth. To fill the
empty hours, Dave is Adjunct Professor of
Economics for Southern New Hampshire
University (Salem Center) and - from
his home in New Hampshire - Program
Manages a virtual team of market
intelligence researchers and editors for
Fortune 500 clients of Cipher Systems
LLC of Annapolis, MD.
www.linkedin.com/in/dfagerstrom
Henry Delicata, MPA ’76
After 20 years at Vanderbilt University
in Nashville Tennessee as Assistant Vice
Chancellor and Assistant Treasurer and
I am now Managing Partner with Verdis
Investment Management responsible
for its Real Assets fund, investing in
Real Estate, Timber, Oil and Gas, Power
Generation and Storage.
hdelicata@verdisinvestment.com
1977
Maureen O’Halloran, R.S.C.J.,
MPA ’77
I recently returned to the Boston area
and am enjoying a sabbatical after having
spent the past seven years serving as Treasurer and In House Counsel of my religious
congregation, the Society of the Sacred
Heart, at its U.S. headquarters in St. Louis,
Missouri. In 1990, I received a law degree
from Boston College Law School.
mohalloran@rscj.org
1978
Timothy (Tim) P. O’Leary,
BSBA ’78
In July, repatriating back to State Street’s
Boston office after three years as Chief
Operating Officer for State Street Bank
Luxembourg. Great ex-pat work and life
experience for me, my wife and my two
teen-age children.
toleary@statestreet.com.
1979
Rich Archibald, BSBA ’79
After 28 years with the Bank of America
family of institutions (BayBanks,
Multibank, BankBoston, Fleet, and Bank
of America), I moved to a locally based
community bank, Rockland Trust, in April.
I am now serving as the Director of the
Customer Information Center in America’s
hometown, Plymouth MA.
richardfarchibald@gmail.com,
781.294.0999
www.suffolk.edu/business
/41
S u S u o f o l k B u se n e ss
f f f l k B u s i n i ss
C A A U S N IOP R O F I L E S
L L SM N TES
1981
Patrick J. McManus, MBA ’81
Patrick K. McManus, MBA died on Friday, July
10 of a heart attack, at 54. McManus was the
former mayor of Lynn and was active in the
Suffolk Alumni Community. In a city that has
long wrestled with crime and poverty, Patrick
J. McManus was a take-charge mayor whose
colleagues called him “Clintonesque,’’ saying he
“would fit in with every type of crowd - he could
be at a black tie affair in the evening and the next
morning in jeans with a bunch of his union friends
putting up signs,’’ said Timothy Phelan, president
of the Lynn City Council. He first sailed to victory
in 1985, when he landed a spot on the Lynn City
Council, holding onto his seat through another
two election cycles before taking on three-term
incumbent Mayor Albert V. DiVirgilio, who had
made a name as a municipal leader. McManus,
then 37, received 13,601 votes, to DiVirgilio’s “He
was a campaigning on public safety - the schools,
and keeping everybody working,’’ longtime friend
and former president of the firefighter’s union
Buzzy Barton said. He knew the city well, having
grown up there and graduated in 1972 from Lynn
English High School, where he was captain of the
football team and referred to as “Mr. LEHS.’’ He
went on to earn a bachelor’s degree from Bowdoin
College. He earned a master’s degree in business
administration from Suffolk University, and a law
degree from Boston College. He taught at Breed
Junior High School and Lynn Vocational Technical
High School for a time, and worked at General
Electric. In the early days as mayor, he said he
would be up by 6:30, grab a cup of coffee before
checking into City Hall, where he would read the
morning news. He drove around in a city-owned
Ford Crown Victoria. His signature phrase: “Ye of
little faith.’’ As mayor, he oversaw the building of
a high school, the renovation and expansion of
two others, and launched the construction of a
much-anticipated police station. Crime dropped,
and employment went up. He fought against
elimination of all-day kindergarten, and took
credit for implementing long-term planning. “He
was the man behind community policing,’’ Barton
said, later adding, “He knew he could bring money
into the city.’’ He also crisscrossed the country
with the US Conference of Mayors, seeking federal
funds for city projects. Even those he ran against
spoke highly of his ability to communicate the
city’s needs. “He was able to connect, and he was
able to get his point across and win people over,’’
said Mayor Edward “Chip’’ Clancy. “I would think
that he would enjoy that that’s being recognized.’’
“Even if you were on the opposite side of an issue,
you still walked away liking him,’’ Phelan said.
42/
Suffolk Business Magazine
WINTER 2010
A L U M N ICP R O F I L E S E S
L AS S N OT
1983
Henry Surya, MBA ’83
Henry is founder and CEO of P3C.US. P3C.US is a
private practice provider community established
to combine the collective resources of private
practices around the nation to access and promote
services on the Internet, to provide access to
patients and prospective patients, to promote
communications with patients, to promote health
care services and to create a resource center for
patients and for health care providers.”
1984
Michael F. Collins MBA ’84
A 25-year veteran of the health care industry, has
been named chief executive officer at Merrimack
Valley Hospital. “We are very pleased to welcome
Michael to our corporate family,” said W. Hudson
Connery, President and CEO of Essent Healthcare,
Inc., the parent company of Merrimack Valley
Hospital. “Michael brings many years of hospital
finance and operations management experience
to his new position. We are very fortunate to bring
on board his unique understanding of health care
in New England and of the trends particular to this
part of the country.” Collins has spent his entire
hospital career in Massachusetts. Most recently,
he was senior director of financial operations at
Emerson Hospital in Concord. Previously, he was
director of financial operations at both Mount
Auburn Hospital in Cambridge and Choate
Symmes Hospital in Arlington. He also has served
in senior leadership roles at Cambridge Hospital in
Cambridge and St. Elizabeth’s Hospital in Brighton.
”Merrimack Valley Hospital has positioned itself for
phenomenal growth and success.” said Collins. “I’m
thrilled to have the opportunity to lead the hospital
as it continues to move forward. My emphasis will
be on expanding clinical and specialty services,
increasing the medical staff and focusing on the
needs of the communities we serve.”
www.merrimackvalleyhospital.com
1985
Richard T. Johnson, MBA ’85
Richard has recently been appointed Director,
Immigration and Enforcement Programs,
Department of Homeland Security, Office of
Inspector General, Washington, DC.
202.254.5417, Richard.Johnson2@dhs.gov
Christine Troski, BSBA ’85
Christine Troski, graduated from Suffolk University
with a BSBA in Finance in 1985 at the tender age of
35. In 2006 I went back to work on a Masters Degree in Interior Design and am now enrolled at The
NE School of Art & Design at Suffolk University.
Don Bulens, MBA’85
Joins Unidesk as CEO Unidesk, the leading innovator of virtual desktop management software, announced that Don Bulens has joined Unidesk as
President and CEO. Bulens is a highly regarded
executive known for building and scaling IT infrastructure companies, as demonstrated most recently at EqualLogic, where he led the company to
success in the networked data storage market and
its $1.4 billion acquisition by Dell, and, earlier, at Lotus, where his channel development leadership was
instrumental in the success of Lotus Notes. Bulens
expertise in guiding companies and bringing transformational products to the global market is ideally
suited for Unidesk as it begins to build its leadership position in the desktop virtualization and PC
life cycle management software categories.
1986
Richard Agbortoko BSBA ’86
Richard recently picked up a consulting/lecturing
job with the Pan African Institute for Development
West Africa (PAID-WA). I also teach part-time at
the University of Buea, Cameroon. I want to extend
my gratitude to Suffolk and Cambridge College for
my bachelors and masters degrees respectively. I
believe you guys are doing well at Suffolk. I have
been trying to send students to Suffolk and wish to
state here that I enjoy my ambassador relationship.
Please keep me informed of the developments at
Suffolk as you have always done.
1987
Karen Shine Nelson, MPA/H ’87
Karen is Sr. Vice President, Clinical Affairs, Massachusetts Hospital Association. In March 2009
in Phoenix, AZ, provided the keynote presentation to the Health Insurance Forum on the topic of
non-payment trends for “never events” or serious
reportable events in healthcare. On April 14, 2009,
at Suffolk University, moderated a panel of hospital leaders with Jeanette Clough, CEO of Mount
Auburn Hospital, also a Suffolk alumnus.
knelson@mahlink.org; 781.262.6006
1989
Beverly D. Flaxington, BSBA ’82
Beverly has published her second book: “Understanding Other People: The Five Secrets to Human
Behavior” Subtitled “How to stop being frustrated
by the actions of others and start taking charge
of your own life — and reactions.” Available on
Amazon or by visiting www.understandingotherpeople.com. Also, I will be the keynote speaker at
the Professional Association of Investment Communications Resources (PAICR) in New York City
in September, and will be again an adjunct professor at Suffolk University in the fall teaching Small
Business Management.
508.359.8216, www.the-collaborative.com
www.advisorstrustedadvisor.com
1990
Carol Amoroso Stocks, MBA ’90
Carol currently a Private Quarters-Sales Consultant
selling luxurious bedding, linens, accessories and
Etcetera Clothing-Sales Consultant
949.487.7333, c.s.stocks@prodigy.net
www.carolstocks.privatequarters.net
1992
George Brian Houle, EMBA ’92
I have been involved with the Census as Recruiting
Manager for the Early Local Census Office
located in Worcester. Previously owned and
operated recruiting business Key Positions for
nine years.
gbhoule@hotmail.com
Dan Picard, BSBA ’92
Dan is employed as the Collection Manager for
the City of Boston Credit Union. Also, Coordinator
of Women’s Basketball Officials for the ECAC.
Responsibilities include NCAA Conferences such
as the CCC, NAC and the GNAC of which Suffolk is
a member. Dan is an active high school basketball
official and has had the pleasure of working 3 state
finals in Massachusetts. Married and resides in
Dracut, Mass. with his wife Kerri and 2 children.
1994
Jennifer Tonneson, MSF ’94
I am now the Chief Financial Officer at Quincy College in Quincy MA. I am currently working (slowly!)
on my PhD in Organizations and Management with
a concentration in Leadership. I’m hoping to start
the dissertation process in about a year, looking
at leadership within higher education. Happily
unmarried but in a committed relationship with a
wonderful man, I’d like to shout out to all my classmates from the MSF program and hope everyone
is doing well!
J_Tonneson@msn.com
1995
Kristin Hoefling, MPA/H ’95
Kristin is currently the Manager of HR/Workforce
Planning for Scripps Memorial Hospital La Jolla.
La Jolla, California. The Scripps Healthcare system consists of 5 acute care hospitals, 19 clinics,
home health and a chemical dependence program
along with a large research program. The system
employees over 13,000 people. Life is great in San
Diego my heart is still in Boston!
hoefling.kristin@scrippshealth.org
858-337-5083
1997
Lawrence Carchedi, MBA ’97
I am a member of Beta Gamma Sigma International Honor Society. I recently left a position in the
High Tech Industry after 15 years as an Embedded
Computing Field Application Engineer. Currently I
am doing consulting work for a Research Analyst
firm (focusing on the high tech market) and developing a marketing plan for a startup company.
John T. Valente MBA ’97
John recently trained for and completed the 2009
Boston Marathon. Next year I hope to repeat the
journey for a charity.
1996
Susan Scott, EMBA ’96
Susan went on to DBA program at Nova
Southeastern University. Starting Aug 2009, new
job as Asst Prof of International Business at St
George’s University in Grenada.
1998
Anis Majumder, MBA ’98
I obtained my CPA qualification in 2007 and currently working as a Risk Manager in Australian
Taxation Office, Sydney, Australia.
1999
Yuliya Akselrod, BSBA ’99
Yuliya works for Holcim US and where I was
recently promoted to Manager of Commercial
Services Reporting and Analysis.
Nishant Upadhyay MBA ’99
Wendy and Nishant are pleased welcome the new
addition to their family another boy, Milan who
was born on May 1st, 2009
2000
Tracy Vachon, EMBA ’00
Tracy was awarded Administrator of the Year at
BAE Systems Advanced Information Technologies
for 2008, based on a very favorable outcome on
a complex proposal negotiation. In February, she
adopted twins, Rylee Marie and Chase James.
tlvachon@verizon.net, 781.262.4439
2001
John McAuley, MBA ’01
I just recently finished Law School - class of 2009.
I passed the February 2009 MA Bar exam. I have
opened my own firm McAuley Law Office, PC
located on 45 Osgood Street, Methuen, MA 01844
jemjrs@gmail.com
2002
Paul O’Brien
Returned to Suffolk University after a tenyear absence and completed the flagship
Entrepreneurial Studies program in 2002. Paul
and his wife Tami started Encompass Premiums
and Apparel, a promotional product and logoed
apparel company in 2008 and continue to grow
and expand the business. Encompass is now
participating with a class of Suffolk University
students in the Entrepreneurship management
programs with Professor George Moker. Paul
and Tami both work and reside in the city of
Newburyport, MA.
E. Joseph O’Keefe, S.J., EMBA ’02
Joe has just completed his first year as an instructor
of Government & Politics at Loyola High School of
Los Angeles. Joe is now a professed member of
the “Society of Jesus” or “The Jesuits” as they
are more commonly known. Loyola is the oldest
continuously operating high school in Southern
California and enrolls more than 1,000 students
from throughout greater Los Angeles.
2003
Dana L. Christenen, EMBA/2003
On April 25, 2009 Dana Christensen married Frank
J. Huemmer in Boston, MA.
Dana_Christensen@msn.com
2004
Heather (Torla) Notaro, MPA ’04
Heather tells us “I have worked at Merrimack
College since 2004 and was recently promoted
to public relations manager and web editor for
the College.”
www.suffolk.edu/business
/43
S u S u o f o l k B u se n e ss
f f f l k B u s i n i ss
C A A U S N IOP R O F I L E S
L L SM N TES
1981
Patrick J. McManus, MBA ’81
Patrick K. McManus, MBA died on Friday, July
10 of a heart attack, at 54. McManus was the
former mayor of Lynn and was active in the
Suffolk Alumni Community. In a city that has
long wrestled with crime and poverty, Patrick
J. McManus was a take-charge mayor whose
colleagues called him “Clintonesque,’’ saying he
“would fit in with every type of crowd - he could
be at a black tie affair in the evening and the next
morning in jeans with a bunch of his union friends
putting up signs,’’ said Timothy Phelan, president
of the Lynn City Council. He first sailed to victory
in 1985, when he landed a spot on the Lynn City
Council, holding onto his seat through another
two election cycles before taking on three-term
incumbent Mayor Albert V. DiVirgilio, who had
made a name as a municipal leader. McManus,
then 37, received 13,601 votes, to DiVirgilio’s “He
was a campaigning on public safety - the schools,
and keeping everybody working,’’ longtime friend
and former president of the firefighter’s union
Buzzy Barton said. He knew the city well, having
grown up there and graduated in 1972 from Lynn
English High School, where he was captain of the
football team and referred to as “Mr. LEHS.’’ He
went on to earn a bachelor’s degree from Bowdoin
College. He earned a master’s degree in business
administration from Suffolk University, and a law
degree from Boston College. He taught at Breed
Junior High School and Lynn Vocational Technical
High School for a time, and worked at General
Electric. In the early days as mayor, he said he
would be up by 6:30, grab a cup of coffee before
checking into City Hall, where he would read the
morning news. He drove around in a city-owned
Ford Crown Victoria. His signature phrase: “Ye of
little faith.’’ As mayor, he oversaw the building of
a high school, the renovation and expansion of
two others, and launched the construction of a
much-anticipated police station. Crime dropped,
and employment went up. He fought against
elimination of all-day kindergarten, and took
credit for implementing long-term planning. “He
was the man behind community policing,’’ Barton
said, later adding, “He knew he could bring money
into the city.’’ He also crisscrossed the country
with the US Conference of Mayors, seeking federal
funds for city projects. Even those he ran against
spoke highly of his ability to communicate the
city’s needs. “He was able to connect, and he was
able to get his point across and win people over,’’
said Mayor Edward “Chip’’ Clancy. “I would think
that he would enjoy that that’s being recognized.’’
“Even if you were on the opposite side of an issue,
you still walked away liking him,’’ Phelan said.
42/
Suffolk Business Magazine
WINTER 2010
A L U M N ICP R O F I L E S E S
L AS S N OT
1983
Henry Surya, MBA ’83
Henry is founder and CEO of P3C.US. P3C.US is a
private practice provider community established
to combine the collective resources of private
practices around the nation to access and promote
services on the Internet, to provide access to
patients and prospective patients, to promote
communications with patients, to promote health
care services and to create a resource center for
patients and for health care providers.”
1984
Michael F. Collins MBA ’84
A 25-year veteran of the health care industry, has
been named chief executive officer at Merrimack
Valley Hospital. “We are very pleased to welcome
Michael to our corporate family,” said W. Hudson
Connery, President and CEO of Essent Healthcare,
Inc., the parent company of Merrimack Valley
Hospital. “Michael brings many years of hospital
finance and operations management experience
to his new position. We are very fortunate to bring
on board his unique understanding of health care
in New England and of the trends particular to this
part of the country.” Collins has spent his entire
hospital career in Massachusetts. Most recently,
he was senior director of financial operations at
Emerson Hospital in Concord. Previously, he was
director of financial operations at both Mount
Auburn Hospital in Cambridge and Choate
Symmes Hospital in Arlington. He also has served
in senior leadership roles at Cambridge Hospital in
Cambridge and St. Elizabeth’s Hospital in Brighton.
”Merrimack Valley Hospital has positioned itself for
phenomenal growth and success.” said Collins. “I’m
thrilled to have the opportunity to lead the hospital
as it continues to move forward. My emphasis will
be on expanding clinical and specialty services,
increasing the medical staff and focusing on the
needs of the communities we serve.”
www.merrimackvalleyhospital.com
1985
Richard T. Johnson, MBA ’85
Richard has recently been appointed Director,
Immigration and Enforcement Programs,
Department of Homeland Security, Office of
Inspector General, Washington, DC.
202.254.5417, Richard.Johnson2@dhs.gov
Christine Troski, BSBA ’85
Christine Troski, graduated from Suffolk University
with a BSBA in Finance in 1985 at the tender age of
35. In 2006 I went back to work on a Masters Degree in Interior Design and am now enrolled at The
NE School of Art & Design at Suffolk University.
Don Bulens, MBA’85
Joins Unidesk as CEO Unidesk, the leading innovator of virtual desktop management software, announced that Don Bulens has joined Unidesk as
President and CEO. Bulens is a highly regarded
executive known for building and scaling IT infrastructure companies, as demonstrated most recently at EqualLogic, where he led the company to
success in the networked data storage market and
its $1.4 billion acquisition by Dell, and, earlier, at Lotus, where his channel development leadership was
instrumental in the success of Lotus Notes. Bulens
expertise in guiding companies and bringing transformational products to the global market is ideally
suited for Unidesk as it begins to build its leadership position in the desktop virtualization and PC
life cycle management software categories.
1986
Richard Agbortoko BSBA ’86
Richard recently picked up a consulting/lecturing
job with the Pan African Institute for Development
West Africa (PAID-WA). I also teach part-time at
the University of Buea, Cameroon. I want to extend
my gratitude to Suffolk and Cambridge College for
my bachelors and masters degrees respectively. I
believe you guys are doing well at Suffolk. I have
been trying to send students to Suffolk and wish to
state here that I enjoy my ambassador relationship.
Please keep me informed of the developments at
Suffolk as you have always done.
1987
Karen Shine Nelson, MPA/H ’87
Karen is Sr. Vice President, Clinical Affairs, Massachusetts Hospital Association. In March 2009
in Phoenix, AZ, provided the keynote presentation to the Health Insurance Forum on the topic of
non-payment trends for “never events” or serious
reportable events in healthcare. On April 14, 2009,
at Suffolk University, moderated a panel of hospital leaders with Jeanette Clough, CEO of Mount
Auburn Hospital, also a Suffolk alumnus.
knelson@mahlink.org; 781.262.6006
1989
Beverly D. Flaxington, BSBA ’82
Beverly has published her second book: “Understanding Other People: The Five Secrets to Human
Behavior” Subtitled “How to stop being frustrated
by the actions of others and start taking charge
of your own life — and reactions.” Available on
Amazon or by visiting www.understandingotherpeople.com. Also, I will be the keynote speaker at
the Professional Association of Investment Communications Resources (PAICR) in New York City
in September, and will be again an adjunct professor at Suffolk University in the fall teaching Small
Business Management.
508.359.8216, www.the-collaborative.com
www.advisorstrustedadvisor.com
1990
Carol Amoroso Stocks, MBA ’90
Carol currently a Private Quarters-Sales Consultant
selling luxurious bedding, linens, accessories and
Etcetera Clothing-Sales Consultant
949.487.7333, c.s.stocks@prodigy.net
www.carolstocks.privatequarters.net
1992
George Brian Houle, EMBA ’92
I have been involved with the Census as Recruiting
Manager for the Early Local Census Office
located in Worcester. Previously owned and
operated recruiting business Key Positions for
nine years.
gbhoule@hotmail.com
Dan Picard, BSBA ’92
Dan is employed as the Collection Manager for
the City of Boston Credit Union. Also, Coordinator
of Women’s Basketball Officials for the ECAC.
Responsibilities include NCAA Conferences such
as the CCC, NAC and the GNAC of which Suffolk is
a member. Dan is an active high school basketball
official and has had the pleasure of working 3 state
finals in Massachusetts. Married and resides in
Dracut, Mass. with his wife Kerri and 2 children.
1994
Jennifer Tonneson, MSF ’94
I am now the Chief Financial Officer at Quincy College in Quincy MA. I am currently working (slowly!)
on my PhD in Organizations and Management with
a concentration in Leadership. I’m hoping to start
the dissertation process in about a year, looking
at leadership within higher education. Happily
unmarried but in a committed relationship with a
wonderful man, I’d like to shout out to all my classmates from the MSF program and hope everyone
is doing well!
J_Tonneson@msn.com
1995
Kristin Hoefling, MPA/H ’95
Kristin is currently the Manager of HR/Workforce
Planning for Scripps Memorial Hospital La Jolla.
La Jolla, California. The Scripps Healthcare system consists of 5 acute care hospitals, 19 clinics,
home health and a chemical dependence program
along with a large research program. The system
employees over 13,000 people. Life is great in San
Diego my heart is still in Boston!
hoefling.kristin@scrippshealth.org
858-337-5083
1997
Lawrence Carchedi, MBA ’97
I am a member of Beta Gamma Sigma International Honor Society. I recently left a position in the
High Tech Industry after 15 years as an Embedded
Computing Field Application Engineer. Currently I
am doing consulting work for a Research Analyst
firm (focusing on the high tech market) and developing a marketing plan for a startup company.
John T. Valente MBA ’97
John recently trained for and completed the 2009
Boston Marathon. Next year I hope to repeat the
journey for a charity.
1996
Susan Scott, EMBA ’96
Susan went on to DBA program at Nova
Southeastern University. Starting Aug 2009, new
job as Asst Prof of International Business at St
George’s University in Grenada.
1998
Anis Majumder, MBA ’98
I obtained my CPA qualification in 2007 and currently working as a Risk Manager in Australian
Taxation Office, Sydney, Australia.
1999
Yuliya Akselrod, BSBA ’99
Yuliya works for Holcim US and where I was
recently promoted to Manager of Commercial
Services Reporting and Analysis.
Nishant Upadhyay MBA ’99
Wendy and Nishant are pleased welcome the new
addition to their family another boy, Milan who
was born on May 1st, 2009
2000
Tracy Vachon, EMBA ’00
Tracy was awarded Administrator of the Year at
BAE Systems Advanced Information Technologies
for 2008, based on a very favorable outcome on
a complex proposal negotiation. In February, she
adopted twins, Rylee Marie and Chase James.
tlvachon@verizon.net, 781.262.4439
2001
John McAuley, MBA ’01
I just recently finished Law School - class of 2009.
I passed the February 2009 MA Bar exam. I have
opened my own firm McAuley Law Office, PC
located on 45 Osgood Street, Methuen, MA 01844
jemjrs@gmail.com
2002
Paul O’Brien
Returned to Suffolk University after a tenyear absence and completed the flagship
Entrepreneurial Studies program in 2002. Paul
and his wife Tami started Encompass Premiums
and Apparel, a promotional product and logoed
apparel company in 2008 and continue to grow
and expand the business. Encompass is now
participating with a class of Suffolk University
students in the Entrepreneurship management
programs with Professor George Moker. Paul
and Tami both work and reside in the city of
Newburyport, MA.
E. Joseph O’Keefe, S.J., EMBA ’02
Joe has just completed his first year as an instructor
of Government & Politics at Loyola High School of
Los Angeles. Joe is now a professed member of
the “Society of Jesus” or “The Jesuits” as they
are more commonly known. Loyola is the oldest
continuously operating high school in Southern
California and enrolls more than 1,000 students
from throughout greater Los Angeles.
2003
Dana L. Christenen, EMBA/2003
On April 25, 2009 Dana Christensen married Frank
J. Huemmer in Boston, MA.
Dana_Christensen@msn.com
2004
Heather (Torla) Notaro, MPA ’04
Heather tells us “I have worked at Merrimack
College since 2004 and was recently promoted
to public relations manager and web editor for
the College.”
www.suffolk.edu/business
/43
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
C L ASS N OT E S
George Kokoros, EMBA ’04
I’m happy to report that I return to Suffolk in the
fall as an adjunct professor in the Government Department. I am teaching a course on Town Government and hope to expand to teaching more courses in both the CAS and Sawyer Business School.
My Suffolk education has helped me find great
success in my career and now also gives me a
chance to start a new direction in my life. I’m very
excited to be involved with both alumni events
(Visiting Executive Program) and other opportunities to reconnect at Suffolk.
508 229 8500 x201
george.kokoros@acco.com
Karmle L Conrad, MHA ’04
Karmle joined Harvard Vanguard Medical Associates, Kenmore Sq, as the Laboratory Clinical
Support Supervisor this Spring. I use many of the
ideas and formats learned during my time in the
graduate program at Suffolk.
Dennis O’Connor, MBA ’04
I got married last June 14th, 2008 to Karen Flynn
and I started working for her family business, Anna’s Fried Dough in April 2008, Her mother (my
now mother-in-law) is the real Anna. They’ve been
in business since 1969, but recently started selling
frozen, pre-cooked Fried Dough to Gillette Stadium
and BJ’s Wholesale Clubs. They needed someone
with a business background to help with this new
business venture and I resigned from my job as an
Ops. Mgr. for a buy side money manager (Cadence
Capital Management) to help full time. I’m really
putting my MBA education to work!
617.851.9541
doconnor@annasfrieddough.com
2005
Kaan Erdogan, BSBA ’05
I completed a MBA degree in Italy. Now I am
working in our family firm. I started doing organic
farming in Turkey. I am selling my products to the
largest grocery stores in Turkey.
2006
Frank G. Achille, BSBA ’06
Frank has retired! He lives in New Jersey and
enjoys the company of his 5 children.
fgachille@aol.com
Maria Ortiz Perez, MPA ’06
Maria recently started working with the Pioneer
Institute, a local Public Policy research think
tank, as the Project Manager for the Middle Cities
and Transparency Initiatives. She works with
both Mayors and citizens of 14 cities across the
Commonwealth in defining performance metrics
in the areas of education, public safety, economic
development and fiscal management.
44/
Suffolk Business Magazine
WINTER 2010
DONOR PROFILE
Jonathan Glazier, JD/MBA ’06
Jonathan was recently promoted to the role of
Senior Director of Corporate Compliance and
Privacy Officer for Fresenius Medical Care North
America. With its North American operations
headquartered in Waltham, MA, FMCNA is the
leading provider of dialysis services and products
in the world. Jonathan lives in Charlestown with his
wife, Alysha (JD ‘05).
Andrew Cohn, BSBA ’08
Since graduation I have served as the Practice
Manager for the family business, which is the
North Laurel Animal Hospital in Laurel, MD. I
also continue to pursue my power-lifting career
placing 3rd in the 198-pound class at the National
Championships last year and I currently hold 8
Maryland State Records.
Andrew.Cohn@nlah.com, 240.460.7201
2007
Kathleen M. Beriau, MHA ’07
I’ve changed careers! Now I get to work where
I play. Transitioned from: VP of Finance at
Rehabilitation Hospital of the Cape & Islands to
Controller of Loon Mountain Resort - Boyne, NH.
603.745.6281
Christian Symonds, MST ‘08
Cristian was recently promoted to Lead Tax Accountant in the Corporate Taxation Department
at Liberty Mutual Group.
Michael Collins MSF ’07
In January 2007 I started teaching full time at
Heald College in San Francisco CA, I teach their
business courses.
Wayne Bishop EMBA ’07
I just started a new job last week. I’m now working for OMICRON electronics. My new position is
Business Development Manager, reporting to the
President of the company in Houston. I will be
opening up a new regional office in the greater
Boston area. Serving the electric utility industry, OMICRON electronics is a world leader in innovative power system testing solutions. They
have offices worldwide with their headquarters
in Austria.
2008
Samuel Chamberlain, MSF ’08
I graduated with the class of 2008 with a degree in finance. I’m now a financial planner with
Ameriprise Financial Services in the Boston
area. Upon graduation I went through a rigorous
training and licensing process in which I received
Registered representative (series 7), Investment
Advisor (series 66), and my life and health insurance licenses. Upon completion, I began building
my practice in September. I feel very fortunate
to have a career in what I went to college for in
such challenging job market along with growing
my practice in an industry that is facing much
change. As a financial planner I provide my clients with personal financial planning for retirement, college planning, investments and tax
management strategies. My mission is to help
my clients reach their financial goals through
a personal relationship based on personalized,
knowledgeable advice.
617.833.8619
samuel.r.chamberlain@ampf.com ameriprise.com
Victor Carlevale EMBA ’08
Victor continues to diversify his business offerings by opening Victor Carlevale Realty owner/
broker real estate sales and property management
company in Whitman, Mass. Also announces the
engagement of their daughter Nadia. Ceremony
will take place in Italy on June 26, 2010.
2009
Terri Ladd, BSBA ‘09
Terri is actively seeking a position in Marketing,
Merchandising or Brand Management. 12 years
experience in luxury buying and management.
icntdv55@aol.com
Leonard J. Samia
BSBA ’69
B
orn in the city of Lawrence, Massachusetts, Leonard Samia watched his
grandparents toil daily in the textile
mills. His hard-working parents, also of meager means, wanted their three sons to have
the college education that they themselves
were not fortunate enough to have.
His parents espoused strong family and
spiritual values. They preached integrity,
community, charity, and compassion. They
also instilled in him the virtues of tenacity and
the will to succeed against incredible odds.
After graduating from Suffolk Business
School in 1969, he began teaching seventhgrade mathematics in Hanover, Massachusetts,
while working as an apartment rental agent on
weekends and during the summer months. It
did not take him long to conclude that the big-
gest financial rewards went hand-in-hand with
property ownership.
During the winter of 1969, he purchased
his first property—a two-family dwelling in
Brighton, Massachusetts—with a down payment of $250 in cash and a $250 loan against
his credit card. The rest is history. Forty years
later, his Samia Companies LLC now owns
and manages 132 properties in four states,
consisting of 254 buildings servicing more
than 3,800 tenants. His Samia Construction
Company LLC employs over 150 part-time
and full-time workers. In June of 1996, the
Boston Business Journal proclaimed him “Boston’s largest residential landlord” and dubbed
him “the undisputed rental king of Boston.”
His belief in community and compassion is
underscored by his altruism for the elderly.
Beginning in 1996, after the termination of
rent control in Massachusetts, he began subsidizing the rents for all his elderly tenants.
The total aggregate savings to date for his senior tenants far exceeds two million dollars.
Samia is a member of Summa, which recognizes leadership donors to Suffolk University, for his continuing support of the Sawyer
Business School annual fund. In 2007 he established the Bert J. Samia Memorial Centennial Scholarship to honor his father. Previously he also supported the Pvt. Sheldon R.
Cohn Scholarship Fund, which honors a childhood friend who also attended Suffolk but
dropped out to join the military and was killed
in Vietnam. Samia’s philanthropic support goes
beyond Suffolk and includes numerous other
local charities and institutions. SB
Rafael Kiyohara, BSBA ’09
I moved back to Sao Paulo, Brazil after graduating
this past May. I am currently applying for trainee
programs here. I am a management and marketing
bachelor.
Giuseppe Fornaro, MBA ’09
I plan to remain in my current position as a Marketing Specialist at the Massachusetts Society of
CPAs, Inc. and I moved to my new home in Braintree, MA in July.
gfornaro@comcast.net, 857.233.4779
My entrepreneurial dream and extraordinary
success and accomplishment would not have
been attainable without the opportunity Suffolk
University made available to me. This great university opened the door of success, and without
hesitation I walked through—armed only with
the insatiable desire to learn. Always in the back
of my mind was the belief that if I do the right
thing for myself, my community, and the less
fortunate, and take full advantage of the exceptional opportunity that Suffolk University offered me, the aphorism that I cherished as a
teenager and held dear to my soul would become reality: ‘May the children of my children’s
children never want again.’
www.suffolk.edu/business
/45
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
C L ASS N OT E S
George Kokoros, EMBA ’04
I’m happy to report that I return to Suffolk in the
fall as an adjunct professor in the Government Department. I am teaching a course on Town Government and hope to expand to teaching more courses in both the CAS and Sawyer Business School.
My Suffolk education has helped me find great
success in my career and now also gives me a
chance to start a new direction in my life. I’m very
excited to be involved with both alumni events
(Visiting Executive Program) and other opportunities to reconnect at Suffolk.
508 229 8500 x201
george.kokoros@acco.com
Karmle L Conrad, MHA ’04
Karmle joined Harvard Vanguard Medical Associates, Kenmore Sq, as the Laboratory Clinical
Support Supervisor this Spring. I use many of the
ideas and formats learned during my time in the
graduate program at Suffolk.
Dennis O’Connor, MBA ’04
I got married last June 14th, 2008 to Karen Flynn
and I started working for her family business, Anna’s Fried Dough in April 2008, Her mother (my
now mother-in-law) is the real Anna. They’ve been
in business since 1969, but recently started selling
frozen, pre-cooked Fried Dough to Gillette Stadium
and BJ’s Wholesale Clubs. They needed someone
with a business background to help with this new
business venture and I resigned from my job as an
Ops. Mgr. for a buy side money manager (Cadence
Capital Management) to help full time. I’m really
putting my MBA education to work!
617.851.9541
doconnor@annasfrieddough.com
2005
Kaan Erdogan, BSBA ’05
I completed a MBA degree in Italy. Now I am
working in our family firm. I started doing organic
farming in Turkey. I am selling my products to the
largest grocery stores in Turkey.
2006
Frank G. Achille, BSBA ’06
Frank has retired! He lives in New Jersey and
enjoys the company of his 5 children.
fgachille@aol.com
Maria Ortiz Perez, MPA ’06
Maria recently started working with the Pioneer
Institute, a local Public Policy research think
tank, as the Project Manager for the Middle Cities
and Transparency Initiatives. She works with
both Mayors and citizens of 14 cities across the
Commonwealth in defining performance metrics
in the areas of education, public safety, economic
development and fiscal management.
44/
Suffolk Business Magazine
WINTER 2010
DONOR PROFILE
Jonathan Glazier, JD/MBA ’06
Jonathan was recently promoted to the role of
Senior Director of Corporate Compliance and
Privacy Officer for Fresenius Medical Care North
America. With its North American operations
headquartered in Waltham, MA, FMCNA is the
leading provider of dialysis services and products
in the world. Jonathan lives in Charlestown with his
wife, Alysha (JD ‘05).
Andrew Cohn, BSBA ’08
Since graduation I have served as the Practice
Manager for the family business, which is the
North Laurel Animal Hospital in Laurel, MD. I
also continue to pursue my power-lifting career
placing 3rd in the 198-pound class at the National
Championships last year and I currently hold 8
Maryland State Records.
Andrew.Cohn@nlah.com, 240.460.7201
2007
Kathleen M. Beriau, MHA ’07
I’ve changed careers! Now I get to work where
I play. Transitioned from: VP of Finance at
Rehabilitation Hospital of the Cape & Islands to
Controller of Loon Mountain Resort - Boyne, NH.
603.745.6281
Christian Symonds, MST ‘08
Cristian was recently promoted to Lead Tax Accountant in the Corporate Taxation Department
at Liberty Mutual Group.
Michael Collins MSF ’07
In January 2007 I started teaching full time at
Heald College in San Francisco CA, I teach their
business courses.
Wayne Bishop EMBA ’07
I just started a new job last week. I’m now working for OMICRON electronics. My new position is
Business Development Manager, reporting to the
President of the company in Houston. I will be
opening up a new regional office in the greater
Boston area. Serving the electric utility industry, OMICRON electronics is a world leader in innovative power system testing solutions. They
have offices worldwide with their headquarters
in Austria.
2008
Samuel Chamberlain, MSF ’08
I graduated with the class of 2008 with a degree in finance. I’m now a financial planner with
Ameriprise Financial Services in the Boston
area. Upon graduation I went through a rigorous
training and licensing process in which I received
Registered representative (series 7), Investment
Advisor (series 66), and my life and health insurance licenses. Upon completion, I began building
my practice in September. I feel very fortunate
to have a career in what I went to college for in
such challenging job market along with growing
my practice in an industry that is facing much
change. As a financial planner I provide my clients with personal financial planning for retirement, college planning, investments and tax
management strategies. My mission is to help
my clients reach their financial goals through
a personal relationship based on personalized,
knowledgeable advice.
617.833.8619
samuel.r.chamberlain@ampf.com ameriprise.com
Victor Carlevale EMBA ’08
Victor continues to diversify his business offerings by opening Victor Carlevale Realty owner/
broker real estate sales and property management
company in Whitman, Mass. Also announces the
engagement of their daughter Nadia. Ceremony
will take place in Italy on June 26, 2010.
2009
Terri Ladd, BSBA ‘09
Terri is actively seeking a position in Marketing,
Merchandising or Brand Management. 12 years
experience in luxury buying and management.
icntdv55@aol.com
Leonard J. Samia
BSBA ’69
B
orn in the city of Lawrence, Massachusetts, Leonard Samia watched his
grandparents toil daily in the textile
mills. His hard-working parents, also of meager means, wanted their three sons to have
the college education that they themselves
were not fortunate enough to have.
His parents espoused strong family and
spiritual values. They preached integrity,
community, charity, and compassion. They
also instilled in him the virtues of tenacity and
the will to succeed against incredible odds.
After graduating from Suffolk Business
School in 1969, he began teaching seventhgrade mathematics in Hanover, Massachusetts,
while working as an apartment rental agent on
weekends and during the summer months. It
did not take him long to conclude that the big-
gest financial rewards went hand-in-hand with
property ownership.
During the winter of 1969, he purchased
his first property—a two-family dwelling in
Brighton, Massachusetts—with a down payment of $250 in cash and a $250 loan against
his credit card. The rest is history. Forty years
later, his Samia Companies LLC now owns
and manages 132 properties in four states,
consisting of 254 buildings servicing more
than 3,800 tenants. His Samia Construction
Company LLC employs over 150 part-time
and full-time workers. In June of 1996, the
Boston Business Journal proclaimed him “Boston’s largest residential landlord” and dubbed
him “the undisputed rental king of Boston.”
His belief in community and compassion is
underscored by his altruism for the elderly.
Beginning in 1996, after the termination of
rent control in Massachusetts, he began subsidizing the rents for all his elderly tenants.
The total aggregate savings to date for his senior tenants far exceeds two million dollars.
Samia is a member of Summa, which recognizes leadership donors to Suffolk University, for his continuing support of the Sawyer
Business School annual fund. In 2007 he established the Bert J. Samia Memorial Centennial Scholarship to honor his father. Previously he also supported the Pvt. Sheldon R.
Cohn Scholarship Fund, which honors a childhood friend who also attended Suffolk but
dropped out to join the military and was killed
in Vietnam. Samia’s philanthropic support goes
beyond Suffolk and includes numerous other
local charities and institutions. SB
Rafael Kiyohara, BSBA ’09
I moved back to Sao Paulo, Brazil after graduating
this past May. I am currently applying for trainee
programs here. I am a management and marketing
bachelor.
Giuseppe Fornaro, MBA ’09
I plan to remain in my current position as a Marketing Specialist at the Massachusetts Society of
CPAs, Inc. and I moved to my new home in Braintree, MA in July.
gfornaro@comcast.net, 857.233.4779
My entrepreneurial dream and extraordinary
success and accomplishment would not have
been attainable without the opportunity Suffolk
University made available to me. This great university opened the door of success, and without
hesitation I walked through—armed only with
the insatiable desire to learn. Always in the back
of my mind was the belief that if I do the right
thing for myself, my community, and the less
fortunate, and take full advantage of the exceptional opportunity that Suffolk University offered me, the aphorism that I cherished as a
teenager and held dear to my soul would become reality: ‘May the children of my children’s
children never want again.’
www.suffolk.edu/business
/45
Suffolk University / Sawyer Business School
8 Ashburton Place, Boston, MA 02108-2770
S u f f o l k B u s i n e ss
UPCOMING EVENTS 2010
The Inspired Career
Series presents
The Memorable
Interview with
Trisha Griffin-Carty, BA ‘71
5:30pm, Tuesday, March 2
Suffolk Club at the Downtown
Harvard Club, One Federal
Street, Boston, MA
To RSVP contact 617.573.8456
New Product Innovation
Competition
Award Ceremony
6:00pm, Friday, Mar. 5
Sargent Hall, 120 Tremont St.
Students and alumni compete
for the chance to win one of
four cash prizes for their new
product idea. For more
information and to RSVP visit
www.suffolk.edu/newproduct
12th Annual Griffin
Networking Night
6:30pm, March 25
at the Nine ZeroHotel. Visit
suffolk.camp7.org to register.
This event is only open to
alumni and students of the
Griffin Honors Society.
Institute for Executive
Educations Lifelong
Learning Series presents:
Women Making a
Difference in Marketing
Rebuilding Financial
Integrity:
The Emergence of
Business Ethics in
Institutional Reform.
11:45am – 2:00pm, March 30
Sargent Hall, 120 Tremont St.
Cost: $40
Visit www.suffolk.edu/iee
for more information and
to register.
1:30pm - 6:30pm, April 1.
Sargent Hall, 120 Tremont
Street. Sponsored by the
Sawyer Business School and
TIAA-CREF. Questions?
contact Eliza Parrish at
617.994.4231 or eparrish@
suffolk.edu.
The MAGAZINE FOR THE ALUMNI & FRIENDS OF THE SAWYER BUSINESS SCHOOL
WINTER 2010
Setting
UP
COMMUNITY
Roots
Suffolk’s Center for Public Management
Collaborates in Building a Better
Public Service Sector
Service Learning | Giving Back to the Community | Public Policy
Global Business EDUCATION IN BOSTON | www.suffolk.edu/business
SuΩolk Business
Winter 2010
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
T HE D EAN ’ S M ESSA G E
T ABLE O F C ON T EN T S
William J. O’Neill, Jr., JD ‘79
Dean
Morris McInnes, DBA
Associate Dean/Dean of Academic Affairs
Ruth Ann McEwen, PhD, CPA
WINTER.2010
Associate Dean/Dean of
Accreditation and Administration
Cover Story: .................................................................... 18
Director, Communications & Special Events
Editor-in-Chief, Suffolk Business
Business School NEWS............................................. 2-13
Director, Alumni Relations
Feature: . ........................................................................... 24
Joan Powell
Contributors
Lana Caron, MBA ‘03
Jodi Detjen
Tony Ferullo
Amanda Jahnke
Richard Lockhart, MBA ‘73
Dan Morrell
Mark Murphy
Robert Preer
Anna Quadri
Judy Rakowsky
Leah Ritchie, MA ‘94
Mary Jane Walker, MEd ‘98
Photography
John Gillooly
Ilene Perlman
Ken Martin
Szymon Tolak
Creative Director/Design
Seth Sirbaugh
Suffolk Business magazine is produced and published
annually by the Suffolk University Sawyer Business
School. The magazine is distributed free of charge to
alumni, students, friends, parents, faculty and staff. The
views expressed in this magazine do not necessarily reflect the opinions of the editors of the official polices of
the Sawyer Business School. We welcome your correspondence.
Please send submissions, questions and comments to:
suffolkbusiness@suffolk.edu. Visit us on the web at www.
suffolk.edu/business/alumni
Doing Well
by Doing Good
In this issue of Suffolk Business we focus on the importance of community service. Giv-
ing back to the community is incredibly important in our professional or personal lives. Many
of alumni of the Sawyer Business School are working in the nonprofit, government or healthcare
industries and many of our students are considering nonprofit careers upon graduation.
Our cover story on page 19 features our Center for Public Management. Since its inception
over thirty years ago, the Center for Public Management, led by Sandy Matava MPA ‘81, has
grown to become a leader in community service through the many educational, research and
evaluation programs it offers.
Our first feature article focuses on faculty and alumni who are “doing well by doing good”
in the community. Whether it they are involved in political campaigns, non-profit organizations or the Suffolk Alumni Association, these alumni and faculty demonstrate the importance
of community involvement.
Our second feature focuses on the research of Assistant Professor of Public Management,
Brenda Bond. Brenda has been working with many police departments to research community
satisfaction. She is also one of the co-authors of the broken window theory, which has recently
received much national media attention.
Our third feature is a lively discussion with Professor of Management and Entrepreneurship, Colette Dumas around her research on service learning.
Finally, at the Sawyer Business School, our undergraduate students are actively involved
in service-learning projects this last feature article describes the required MGT 200: Leadership and Social Responsibility course.
Suffolk Business Magazine
FALL 2009
Faculty Update.......................................................... 14-17
Feature: ............................................................................. 26
ALUMNI EVENTS .......................................................... 35-37
Law Enforcement’s Secret Weapon
A Commitment to Justice. A Commitment
to Suffolk. By Leah Ritchie, MA ‘94
Alumni Profiles ........................................................ 38-41
Alumni Connections .............................................. 32-34
Class notes ............................................................... 41-44
Alumni Perspective: ................................................... 28
Service-Learning Empowers Leadership
Donor Profile: .............................................................. 45
By Lana Belousova-Caron, MBA ‘03
Leonard J. Samia, BSBA ‘69
P. 18: Center for Public Management’s
annual graduate ceremony for Massachusetts League of Community
Human Service Providers.
William J. O’Neill, Jr., Dean
suffolkbusiness@suffolk.edu
Lifecycle Environmental Impact of 1 issue
Wastewater - 23,546 gallons less
Net Energy - 16 million BTU’s less
2/
Getting Alot Out of Giving Back
Faculty and Alumni Involvement in
the Community By Judy Rakowsky
Best regards,
Wood Use - 7 tons less
FSC FPO
Learning to Give
MGT 200 Teaches Students the Business of
Making a Difference By Dan Morrell
By Robert Preer
Eliza Parrish
Copy Editor
Feature: ............................................................................. 30
Setting Up Community Roots
The Center for Public Management Collaborates
in Building a Better Public Service Sector
Theresa M. Malionek, BSBA ’89, MA ‘94
Solid Waste - 1,430 pounds less
Greenhouse Gases - 4,889 lbs CO_2 equiv. less
Environmental impact estimates were made using the Environmental Defense Fund Paper Calculator.
For more information visit http://www.papercalculator.org.
www.suffolk.edu/business
/1
SuΩolk Business
Winter 2010
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
T HE D EAN ’ S M ESSA G E
T ABLE O F C ON T EN T S
William J. O’Neill, Jr., JD ‘79
Dean
Morris McInnes, DBA
Associate Dean/Dean of Academic Affairs
Ruth Ann McEwen, PhD, CPA
WINTER.2010
Associate Dean/Dean of
Accreditation and Administration
Cover Story: .................................................................... 18
Director, Communications & Special Events
Editor-in-Chief, Suffolk Business
Business School NEWS............................................. 2-13
Director, Alumni Relations
Feature: . ........................................................................... 24
Joan Powell
Contributors
Lana Caron, MBA ‘03
Jodi Detjen
Tony Ferullo
Amanda Jahnke
Richard Lockhart, MBA ‘73
Dan Morrell
Mark Murphy
Robert Preer
Anna Quadri
Judy Rakowsky
Leah Ritchie, MA ‘94
Mary Jane Walker, MEd ‘98
Photography
John Gillooly
Ilene Perlman
Ken Martin
Szymon Tolak
Creative Director/Design
Seth Sirbaugh
Suffolk Business magazine is produced and published
annually by the Suffolk University Sawyer Business
School. The magazine is distributed free of charge to
alumni, students, friends, parents, faculty and staff. The
views expressed in this magazine do not necessarily reflect the opinions of the editors of the official polices of
the Sawyer Business School. We welcome your correspondence.
Please send submissions, questions and comments to:
suffolkbusiness@suffolk.edu. Visit us on the web at www.
suffolk.edu/business/alumni
Doing Well
by Doing Good
In this issue of Suffolk Business we focus on the importance of community service. Giv-
ing back to the community is incredibly important in our professional or personal lives. Many
of alumni of the Sawyer Business School are working in the nonprofit, government or healthcare
industries and many of our students are considering nonprofit careers upon graduation.
Our cover story on page 19 features our Center for Public Management. Since its inception
over thirty years ago, the Center for Public Management, led by Sandy Matava MPA ‘81, has
grown to become a leader in community service through the many educational, research and
evaluation programs it offers.
Our first feature article focuses on faculty and alumni who are “doing well by doing good”
in the community. Whether it they are involved in political campaigns, non-profit organizations or the Suffolk Alumni Association, these alumni and faculty demonstrate the importance
of community involvement.
Our second feature focuses on the research of Assistant Professor of Public Management,
Brenda Bond. Brenda has been working with many police departments to research community
satisfaction. She is also one of the co-authors of the broken window theory, which has recently
received much national media attention.
Our third feature is a lively discussion with Professor of Management and Entrepreneurship, Colette Dumas around her research on service learning.
Finally, at the Sawyer Business School, our undergraduate students are actively involved
in service-learning projects this last feature article describes the required MGT 200: Leadership and Social Responsibility course.
Suffolk Business Magazine
FALL 2009
Faculty Update.......................................................... 14-17
Feature: ............................................................................. 26
ALUMNI EVENTS .......................................................... 35-37
Law Enforcement’s Secret Weapon
A Commitment to Justice. A Commitment
to Suffolk. By Leah Ritchie, MA ‘94
Alumni Profiles ........................................................ 38-41
Alumni Connections .............................................. 32-34
Class notes ............................................................... 41-44
Alumni Perspective: ................................................... 28
Service-Learning Empowers Leadership
Donor Profile: .............................................................. 45
By Lana Belousova-Caron, MBA ‘03
Leonard J. Samia, BSBA ‘69
P. 18: Center for Public Management’s
annual graduate ceremony for Massachusetts League of Community
Human Service Providers.
William J. O’Neill, Jr., Dean
suffolkbusiness@suffolk.edu
Lifecycle Environmental Impact of 1 issue
Wastewater - 23,546 gallons less
Net Energy - 16 million BTU’s less
2/
Getting Alot Out of Giving Back
Faculty and Alumni Involvement in
the Community By Judy Rakowsky
Best regards,
Wood Use - 7 tons less
FSC FPO
Learning to Give
MGT 200 Teaches Students the Business of
Making a Difference By Dan Morrell
By Robert Preer
Eliza Parrish
Copy Editor
Feature: ............................................................................. 30
Setting Up Community Roots
The Center for Public Management Collaborates
in Building a Better Public Service Sector
Theresa M. Malionek, BSBA ’89, MA ‘94
Solid Waste - 1,430 pounds less
Greenhouse Gases - 4,889 lbs CO_2 equiv. less
Environmental impact estimates were made using the Environmental Defense Fund Paper Calculator.
For more information visit http://www.papercalculator.org.
www.suffolk.edu/business
/1
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
A Big Sweet Tooth
Right: Omar Vikin, EMBA
‘08 reads from his book.
Far Right: (left to right) Lu
Ann Reeb, EMBA ‘08, Omar
Vikin and Dawn Brucale,
EMBA ‘08.
Candy.com–The world’s largest corner candy shop
On July 20, 2009, cousins Greg Balestrieri, BSBA ‘09 and Joe Melville, BSBA ‘09
Book Bondings
Three Suffolk Executive MBA grads team up to publish a passion project
Brucale owns the Indigo Group, a design firm that has produced chilOmar Vikin didn’t read it until a few hours dren’s books for the likes of Disney. Reeb brought her more than 20
later, when he was already in bed. When he years of media experience—including 10 years as president of the online
finally did get it, he sprang up, and immedi- marketing group Skyways Communications—to develop a plan to genately called his Executive MBA classmate erate viral buzz for the book.
Dawn Brucale and forwarded her the message.
The collaborative bond the trio formed at Suffolk made the process
“Can you believe it? Can you believe it?”
a great deal easier. “The relationships that we develop through the proThe print-on-demand publisher LuLu gram allowed us to be somewhat freer in making some decisions, bethat hosted Vikin’s children’s book, “You’re cause we know that we’ll have great support,” Brucale says. Vikin could
Too Young… Maybe Next Year,” had sold so have done the book much differently, he says, using an illustrator promany copies of the title that it was getting vided by his printer rather than the artist that Brucale hooked him up
promoted to an Amazon listing. For Omar, it with. But working with unfamiliar people, Vikin figures no one would
was akin to a call up to the major leagues. “I have been able to tell him when one of his ideas was off-the-mark. “But
could see through the phone how excited he with Lu Ann and Dawn, we can talk to each other pretty frankly. And
was,” says Brucale. “He was being very quiet,
in a collaborative project, you have to have that
trying not to disturb anyone, but you know he “ t was just a few
trust.” The bond has become a true friendship,
I
just wanted to jump and down and scream.”
years ago that we says Brucale. “It was just a few years ago that
The book is a coming-of-age tale that began
didn’t know each we didn’t know each other existed,” she says.
as a campfire story Omar would tell his son’s
“And to be able to put your faith and the future
other existed.”
Cub Scout troop. “I found myself having to exof your dream and product in someone else’s
plain to the boys that they couldn’t do what the
hands and know that they are going to be there
older boys were doing until next year,” says for you and support you is fabulous. And we do this unconditionally
Vikin, team leader, New Ventures Group, Sig- because we want to see Omar succeed.”
ma Aldrich. The book chronicles the life of a
Feedback from online comments and personal compliments so far
young Native American boy who “learns has been great, says Vikin. And most importantly, his son is happy, too.
quickly that growing up takes patience,” and “We were at the dinner table one night, and he said ‘Dad, I’m really
uses those lessons to save his village.
proud of you,’” Vikin recalls. “To have that moment with your boy—
When he started telling classmates Brucale that was pretty cool.”
and Lu Ann Reeb about the story, the process
With a young daughter at home as well, Vikin feels an obligation
of turning the story into a book quickly evolved to tell her story too, and has begun readying drafts. There may even
into a combined effort. “It really did turn into be a follow-up for the boy’s story. “It may turn into a series,” he
another group project for us,” says Brucale. “It says. Which would mean, of course, getting the old Executive MBA
was a natural thing for us to say, ‘Well of course gang back together. “We would all just naturally fall back into
we’ll help you’ and apply our own expertise.” place,” says Brucale.
Suffolk Business Magazine
WINTER 2010
Photo by David Garcia
The email was time-stamped 8pm, but
2/
Keynote Speaker: Steve Bratt
officially launched candy.com just one month after their $3 million purchase of the
candy.com web domain.
The new online site will be the go-to destination for everything candy - selling
more than 6,000 different candy items from 500-plus manufacturers, offering product reviews, blogs, customer giveaways and a special section for children.
Balestrieri and Melville represent the third generation of the family-owned Melville Candy Company based in Weymouth, Massachusetts. "This is a new business
with the same passion and some of the same family," Balestrieri said.
Candy.com was conceived two years ago when the cousins saw the growth of
Melville Candy's online store grow by 371 percent. They knew then that it was time
to take a greater stake in the nearly $30 billion retail candy industry and purchase the
domain name Candy.com.
The $3 million purchase price of the prime online real estate was the secondhighest domain sale of the year behind the $5.1 million paid for toys dot com by Toys
"R" Us Inc. Balestrieri says, "We're willing to make this large investment to reach the
largest number of consumers and we're going to look back and say that $3 million
was a bargain for candy.com."
According to Melville, Candy.com gets more than 1,000 hits a day without any
marketing or content on the site. The cousins, both graduates of Suffolk's undergraduate entrepreneurship program, estimate numbers will climb to 2,500 unique
hits a day in the early months, and to over 10,000 within six months. "We're confident
we've made a wise business investment with candy.com. We’ve also been fortunate
to have been able to able into Suffolk’s “entrepreneurial talent” to give our business
a strong start. Five of our first employees are Suffolk grads, said Balestrieri.
Candy.com's incredible variety of candy selections will come from
all over the United States
and the world. Candy
products from smaller
manufacturers, memorable retro-candy adults
enjoyed in their childhood, gluten-free candy,
kosher candy and even
healthy candy will all be
found at candy.com.
Candy.com offers
fine quality at competitive prices for businesses, gift shops, event
planners and even brides and grooms, or new parents wanting to add a sweet touch
to a special celebration. Candy gift selections like the popular Chocoholics Emergency Kit Candy Bouquet, a great treat for any occasion, will be available for quick
delivery at an affordable price.
Unique gifts can also be searched and selected by occasion, favorite color, flavor,
candy type and brand including: Hershey, M&M, Jelly Belly, Tootsie, Wonka, PEZ,
Necco, Nestles, Jolly Rancher, Clark, Pop Rock, Lindt, Harry and David, Melville
Candy and more.
According to CEO Greg Balestrieri. "We're going to revolutionize the candy industry
by creating a fun and exciting candy community for children of all ages. The corner
candy store is back!"
Candy.com is located in Weymouth, Massachusetts and ships anywhere in the U.S. via UPS.
For more information go to www.candy.com.
The Second
Annual
Knowledge
Globalization
Conference
Global Sustainability and
Corporate Social Responsibility
The theme of the Knowledge Globalization
Institute’s 2009 Knowledge Globalization
Conference was global sustainability and corporate social responsibility. Highlighting the
conference was keynote speaker Steve Bratt,
CEO of the World Wide Web Foundation,
who gave a talk titled “The Empowering
Web.” Featured guest speakers included Suffolk finance professor Shahriar Khaksari and
economics professor Jonathan Haughton on
crises and opportunities in the global economy as well as Richard W. Pearl, vice president
of community affairs at State Street Corporation, on corporate social responsibility
The conference drew more than a hundred participants from many different countries and diverse disciplines, including academics, students, and business and
nonprofit leaders.
The Knowledge Globalization Conference
is about the sharing and transfer of knowledge
globally to advance people economically and
socially and to create a better world.
The Third Annual Knowledge Globalization Conference will be held in November 2010. For more
information, visit the Knowledge Globalization
Conference website at http://www.kglobal.org.
www.suffolk.edu/business
/3
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
A Big Sweet Tooth
Right: Omar Vikin, EMBA
‘08 reads from his book.
Far Right: (left to right) Lu
Ann Reeb, EMBA ‘08, Omar
Vikin and Dawn Brucale,
EMBA ‘08.
Candy.com–The world’s largest corner candy shop
On July 20, 2009, cousins Greg Balestrieri, BSBA ‘09 and Joe Melville, BSBA ‘09
Book Bondings
Three Suffolk Executive MBA grads team up to publish a passion project
Brucale owns the Indigo Group, a design firm that has produced chilOmar Vikin didn’t read it until a few hours dren’s books for the likes of Disney. Reeb brought her more than 20
later, when he was already in bed. When he years of media experience—including 10 years as president of the online
finally did get it, he sprang up, and immedi- marketing group Skyways Communications—to develop a plan to genately called his Executive MBA classmate erate viral buzz for the book.
Dawn Brucale and forwarded her the message.
The collaborative bond the trio formed at Suffolk made the process
“Can you believe it? Can you believe it?”
a great deal easier. “The relationships that we develop through the proThe print-on-demand publisher LuLu gram allowed us to be somewhat freer in making some decisions, bethat hosted Vikin’s children’s book, “You’re cause we know that we’ll have great support,” Brucale says. Vikin could
Too Young… Maybe Next Year,” had sold so have done the book much differently, he says, using an illustrator promany copies of the title that it was getting vided by his printer rather than the artist that Brucale hooked him up
promoted to an Amazon listing. For Omar, it with. But working with unfamiliar people, Vikin figures no one would
was akin to a call up to the major leagues. “I have been able to tell him when one of his ideas was off-the-mark. “But
could see through the phone how excited he with Lu Ann and Dawn, we can talk to each other pretty frankly. And
was,” says Brucale. “He was being very quiet,
in a collaborative project, you have to have that
trying not to disturb anyone, but you know he “ t was just a few
trust.” The bond has become a true friendship,
I
just wanted to jump and down and scream.”
years ago that we says Brucale. “It was just a few years ago that
The book is a coming-of-age tale that began
didn’t know each we didn’t know each other existed,” she says.
as a campfire story Omar would tell his son’s
“And to be able to put your faith and the future
other existed.”
Cub Scout troop. “I found myself having to exof your dream and product in someone else’s
plain to the boys that they couldn’t do what the
hands and know that they are going to be there
older boys were doing until next year,” says for you and support you is fabulous. And we do this unconditionally
Vikin, team leader, New Ventures Group, Sig- because we want to see Omar succeed.”
ma Aldrich. The book chronicles the life of a
Feedback from online comments and personal compliments so far
young Native American boy who “learns has been great, says Vikin. And most importantly, his son is happy, too.
quickly that growing up takes patience,” and “We were at the dinner table one night, and he said ‘Dad, I’m really
uses those lessons to save his village.
proud of you,’” Vikin recalls. “To have that moment with your boy—
When he started telling classmates Brucale that was pretty cool.”
and Lu Ann Reeb about the story, the process
With a young daughter at home as well, Vikin feels an obligation
of turning the story into a book quickly evolved to tell her story too, and has begun readying drafts. There may even
into a combined effort. “It really did turn into be a follow-up for the boy’s story. “It may turn into a series,” he
another group project for us,” says Brucale. “It says. Which would mean, of course, getting the old Executive MBA
was a natural thing for us to say, ‘Well of course gang back together. “We would all just naturally fall back into
we’ll help you’ and apply our own expertise.” place,” says Brucale.
Suffolk Business Magazine
WINTER 2010
Photo by David Garcia
The email was time-stamped 8pm, but
2/
Keynote Speaker: Steve Bratt
officially launched candy.com just one month after their $3 million purchase of the
candy.com web domain.
The new online site will be the go-to destination for everything candy - selling
more than 6,000 different candy items from 500-plus manufacturers, offering product reviews, blogs, customer giveaways and a special section for children.
Balestrieri and Melville represent the third generation of the family-owned Melville Candy Company based in Weymouth, Massachusetts. "This is a new business
with the same passion and some of the same family," Balestrieri said.
Candy.com was conceived two years ago when the cousins saw the growth of
Melville Candy's online store grow by 371 percent. They knew then that it was time
to take a greater stake in the nearly $30 billion retail candy industry and purchase the
domain name Candy.com.
The $3 million purchase price of the prime online real estate was the secondhighest domain sale of the year behind the $5.1 million paid for toys dot com by Toys
"R" Us Inc. Balestrieri says, "We're willing to make this large investment to reach the
largest number of consumers and we're going to look back and say that $3 million
was a bargain for candy.com."
According to Melville, Candy.com gets more than 1,000 hits a day without any
marketing or content on the site. The cousins, both graduates of Suffolk's undergraduate entrepreneurship program, estimate numbers will climb to 2,500 unique
hits a day in the early months, and to over 10,000 within six months. "We're confident
we've made a wise business investment with candy.com. We’ve also been fortunate
to have been able to able into Suffolk’s “entrepreneurial talent” to give our business
a strong start. Five of our first employees are Suffolk grads, said Balestrieri.
Candy.com's incredible variety of candy selections will come from
all over the United States
and the world. Candy
products from smaller
manufacturers, memorable retro-candy adults
enjoyed in their childhood, gluten-free candy,
kosher candy and even
healthy candy will all be
found at candy.com.
Candy.com offers
fine quality at competitive prices for businesses, gift shops, event
planners and even brides and grooms, or new parents wanting to add a sweet touch
to a special celebration. Candy gift selections like the popular Chocoholics Emergency Kit Candy Bouquet, a great treat for any occasion, will be available for quick
delivery at an affordable price.
Unique gifts can also be searched and selected by occasion, favorite color, flavor,
candy type and brand including: Hershey, M&M, Jelly Belly, Tootsie, Wonka, PEZ,
Necco, Nestles, Jolly Rancher, Clark, Pop Rock, Lindt, Harry and David, Melville
Candy and more.
According to CEO Greg Balestrieri. "We're going to revolutionize the candy industry
by creating a fun and exciting candy community for children of all ages. The corner
candy store is back!"
Candy.com is located in Weymouth, Massachusetts and ships anywhere in the U.S. via UPS.
For more information go to www.candy.com.
The Second
Annual
Knowledge
Globalization
Conference
Global Sustainability and
Corporate Social Responsibility
The theme of the Knowledge Globalization
Institute’s 2009 Knowledge Globalization
Conference was global sustainability and corporate social responsibility. Highlighting the
conference was keynote speaker Steve Bratt,
CEO of the World Wide Web Foundation,
who gave a talk titled “The Empowering
Web.” Featured guest speakers included Suffolk finance professor Shahriar Khaksari and
economics professor Jonathan Haughton on
crises and opportunities in the global economy as well as Richard W. Pearl, vice president
of community affairs at State Street Corporation, on corporate social responsibility
The conference drew more than a hundred participants from many different countries and diverse disciplines, including academics, students, and business and
nonprofit leaders.
The Knowledge Globalization Conference
is about the sharing and transfer of knowledge
globally to advance people economically and
socially and to create a better world.
The Third Annual Knowledge Globalization Conference will be held in November 2010. For more
information, visit the Knowledge Globalization
Conference website at http://www.kglobal.org.
www.suffolk.edu/business
/3
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
Just the FACTS
Harnessing The Imagination
There are 23,000 Sawyer Business School alumni
worldwide. Connect to the Suffolk worldwide community at: www.suffolk.edu/alumni
Annual New Product Innovation Competition: Turning ideas into reality
By 2008, there were 25 judges from around the world, evaluating over
erywhere these days: the auto industry needs to 240 entries. The remarkable growth—225% in four years—is testament
embrace innovation to become profitable again; to Bhatia’s success with recruiting alumni. Through sponsorships,
we should all adopt green lifestyle innovations mentoring, judging or as competitors, Bhatia has created various chanto help save the environment; innovative tech- nels for alumni to get involved. And as the only competition around
nology now enables medical procedures we that focuses solely on product innovation, Bhatia recognizes that what
never thought possible. And it seems that every it means for the school, and especially for the students, “continued
G20 nation has “the most innovative people in participation after graduation is what has helped build awareness and
the world.” So what does all of this talk about
popularity thus far, and is so vital for years
innovation really mean?
to come,” he says.
“ developed a
I
Well, it depends. If you ask Sushil Bhatia,
For Richard Lena, BA ’91, entering the
network beyond the
executive-in-residence at the Business School, it
2007 competition was a great way to reCollege that I would
means harnessing one’s imagination to create
connect with Suffolk. “I got the chance to
not have met.”
something uniquely functional. That was the big
develop a network with students and
idea behind Bhatia’s New Product Innovation
alumni beyond the College that I otherCompetition and it’s been a huge success. One wise would never have met.” As an entrepreneur he valued the chance
might even call it innovative.
to tap into a deep knowledge base and to test his concept with people
Now in its fourth year, Bhatia’s competition who know what it takes to develop a viable product. With his 2nd
is thriving and has become one of the most an- place finish came renewed confidence and valuable business connecticipated events at Suffolk. To accommodate tions that Lena needs to bring his K-8 literacy program – one with an
growing interest the competition is now open to innovative twist, of course - to fruition. His company, Brattle Publishall undergraduates and graduate students and ing Group, is working closely with a major university, fine-tuning his
alumni of Suffolk. “This is very exciting to alum- program and looking forward to bringing it to the marketplace.
ni,” says Bhatia, “it’s a chance to bring their ideas
Lena plans to continue his involvement as a judge. “I really apto execution and it’s great publicity for their preciate the opportunity to mix with a whole new generation of stucompany.”
dents and participants. Their thought process is so different than mine
For the inaugural competition in 2006 there and, as an entrepreneur, it’s fascinating and so valuable to see them
were just five judges critiquing only 25 entries. in action.”
Enrollment Trends FALL 2008
It seems like the word innovation is ev-
Right: Competition
judges and Corporate
Sponsors: Dennis
Walczewski, BS ’70
and John N. Driscoll,
BS ’65, DCS ‘93
Far Right: Katerina
Papp, MBA ‘96 and
Dimitry Andreyev,
competition judges
4/
Suffolk Business Magazine
WINTER 2010
Undergraduate
2,219
Graduate
1,311
Undergraduate Major Breakdown
Accounting
264
Entrepreneurship
149
Finance
245
Global Business
200
Information Systems
27
Management
377
Marketing
344
Public Administration
11
Percentage of International Students
Undergraduate
17%
Graduate
15%
Countries Sending Highest Amount of Students
China
Bhatia hopes alumni involvement will serve as inspiration, too
and points to David Harstein BSBA ’85, MBA ’86 and founder of
Kabloom as an example. Two years after graduating from Suffolk,
Hartstein opened the flower delivery company with a clever name.
His innovative approach to special occasions—offering flowers via
phone, Internet or brick-and-mortar retail throughout the metropolitan Boston area—became an overnight success. KaBloom now
has over 40 retail locations nationwide. Hartstein is a Silver Sponsor
of the competition.
“Hartstein’s idea was successful because it was both innovative
and marketable. He recognized a consumer need and filled it,” comments James Hunt, MBA’06, a digital strategist and former Dell marketing executive who will judge the competition for the first time. “I
wish I had had Hartstein’s idea,” he laments with a laugh. “But if you
ask me, the real benefit of the Competition is that it displays so many
of these great ideas. You get to see the true depth of ingenuity that
Suffolk has to offer.”
Over the past four years, there have been numerous products with
excellent potential. Last year’s winner, for example, developed the
‘Time to Toss’ label, which provides a color indicator on prescription
bottles, alerting consumers that their medication has expired by turning red. Exposing these great ideas is precisely what Bhatia is hoping
Suffolk’s students and alumni will be able to do with the competition.
And Bhatia provides more than just exposure; in past years he’s connected participants with free outside consulting and helped others to
secure financing. “As of yet, we’ve not taken any of the entries to market, but I know we will.”
To become a sponsor, mentor or judge or to submit your own entry
visit: www.suffolk.edu/newproduct.
India
Saudi Arabia
Taiwan
United Arab Emirates
Japan
Venezuela
Vietnam
Highest Out of State Students
Connecticut
Maine
New Hampshire
New York
New Jersey
California
Florida
Illinois
Rhode Island
New Freshman Profile 2008
Female
59%
Male
40%
International
8%
Residence
% from Massachusetts
56%
% from out of state
34%
Financial Aid
% receiving financial aid
73.6%
total aid awarded
$29,710,449
average package
$25,679
% receiving financial aid
56.1%
www.suffolk.edu/business
/5
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
Just the FACTS
Harnessing The Imagination
There are 23,000 Sawyer Business School alumni
worldwide. Connect to the Suffolk worldwide community at: www.suffolk.edu/alumni
Annual New Product Innovation Competition: Turning ideas into reality
By 2008, there were 25 judges from around the world, evaluating over
erywhere these days: the auto industry needs to 240 entries. The remarkable growth—225% in four years—is testament
embrace innovation to become profitable again; to Bhatia’s success with recruiting alumni. Through sponsorships,
we should all adopt green lifestyle innovations mentoring, judging or as competitors, Bhatia has created various chanto help save the environment; innovative tech- nels for alumni to get involved. And as the only competition around
nology now enables medical procedures we that focuses solely on product innovation, Bhatia recognizes that what
never thought possible. And it seems that every it means for the school, and especially for the students, “continued
G20 nation has “the most innovative people in participation after graduation is what has helped build awareness and
the world.” So what does all of this talk about
popularity thus far, and is so vital for years
innovation really mean?
to come,” he says.
“ developed a
I
Well, it depends. If you ask Sushil Bhatia,
For Richard Lena, BA ’91, entering the
network beyond the
executive-in-residence at the Business School, it
2007 competition was a great way to reCollege that I would
means harnessing one’s imagination to create
connect with Suffolk. “I got the chance to
not have met.”
something uniquely functional. That was the big
develop a network with students and
idea behind Bhatia’s New Product Innovation
alumni beyond the College that I otherCompetition and it’s been a huge success. One wise would never have met.” As an entrepreneur he valued the chance
might even call it innovative.
to tap into a deep knowledge base and to test his concept with people
Now in its fourth year, Bhatia’s competition who know what it takes to develop a viable product. With his 2nd
is thriving and has become one of the most an- place finish came renewed confidence and valuable business connecticipated events at Suffolk. To accommodate tions that Lena needs to bring his K-8 literacy program – one with an
growing interest the competition is now open to innovative twist, of course - to fruition. His company, Brattle Publishall undergraduates and graduate students and ing Group, is working closely with a major university, fine-tuning his
alumni of Suffolk. “This is very exciting to alum- program and looking forward to bringing it to the marketplace.
ni,” says Bhatia, “it’s a chance to bring their ideas
Lena plans to continue his involvement as a judge. “I really apto execution and it’s great publicity for their preciate the opportunity to mix with a whole new generation of stucompany.”
dents and participants. Their thought process is so different than mine
For the inaugural competition in 2006 there and, as an entrepreneur, it’s fascinating and so valuable to see them
were just five judges critiquing only 25 entries. in action.”
Enrollment Trends FALL 2008
It seems like the word innovation is ev-
Right: Competition
judges and Corporate
Sponsors: Dennis
Walczewski, BS ’70
and John N. Driscoll,
BS ’65, DCS ‘93
Far Right: Katerina
Papp, MBA ‘96 and
Dimitry Andreyev,
competition judges
4/
Suffolk Business Magazine
WINTER 2010
Undergraduate
2,219
Graduate
1,311
Undergraduate Major Breakdown
Accounting
264
Entrepreneurship
149
Finance
245
Global Business
200
Information Systems
27
Management
377
Marketing
344
Public Administration
11
Percentage of International Students
Undergraduate
17%
Graduate
15%
Countries Sending Highest Amount of Students
China
Bhatia hopes alumni involvement will serve as inspiration, too
and points to David Harstein BSBA ’85, MBA ’86 and founder of
Kabloom as an example. Two years after graduating from Suffolk,
Hartstein opened the flower delivery company with a clever name.
His innovative approach to special occasions—offering flowers via
phone, Internet or brick-and-mortar retail throughout the metropolitan Boston area—became an overnight success. KaBloom now
has over 40 retail locations nationwide. Hartstein is a Silver Sponsor
of the competition.
“Hartstein’s idea was successful because it was both innovative
and marketable. He recognized a consumer need and filled it,” comments James Hunt, MBA’06, a digital strategist and former Dell marketing executive who will judge the competition for the first time. “I
wish I had had Hartstein’s idea,” he laments with a laugh. “But if you
ask me, the real benefit of the Competition is that it displays so many
of these great ideas. You get to see the true depth of ingenuity that
Suffolk has to offer.”
Over the past four years, there have been numerous products with
excellent potential. Last year’s winner, for example, developed the
‘Time to Toss’ label, which provides a color indicator on prescription
bottles, alerting consumers that their medication has expired by turning red. Exposing these great ideas is precisely what Bhatia is hoping
Suffolk’s students and alumni will be able to do with the competition.
And Bhatia provides more than just exposure; in past years he’s connected participants with free outside consulting and helped others to
secure financing. “As of yet, we’ve not taken any of the entries to market, but I know we will.”
To become a sponsor, mentor or judge or to submit your own entry
visit: www.suffolk.edu/newproduct.
India
Saudi Arabia
Taiwan
United Arab Emirates
Japan
Venezuela
Vietnam
Highest Out of State Students
Connecticut
Maine
New Hampshire
New York
New Jersey
California
Florida
Illinois
Rhode Island
New Freshman Profile 2008
Female
59%
Male
40%
International
8%
Residence
% from Massachusetts
56%
% from out of state
34%
Financial Aid
% receiving financial aid
73.6%
total aid awarded
$29,710,449
average package
$25,679
% receiving financial aid
56.1%
www.suffolk.edu/business
/5
S u f f o l k B u s i n e ss
NEWS & EVENTS
Rich Gotham, president of the Boston
Celtics, addresses students and alumni
Celtic Pride
Business Students Put Theory into Practice with Suffolk-Boston Celtics Partnership
For the business students enrolled in
tor of basketball operations. These discussions spanned every aspect
the new Sports Marketing and the Business of the operation. The speakers good-naturedly allowed students to
of Sports courses, the initial task was to avoid take pictures of their rings, and then the real purpose of this partnerdistraction when they entered the TD Boston ship between the Celtics and Suffolk commenced—a link that extends
Garden
well beyond Suffolk’s nightly T-shirt giveaway at Celtics games.
Distraction by the smoky black-and-white
The nine-credit program, featuring such courses as Sports Marketphotos, culled from Boston Celtics history, ing, The Business of Sports, and Building Stakeholder Relationships
that lined the hallway walls and filled the Red in Sports, opened last fall with a 45-student wait list. And there were
Auerbach Room, a small museum with a long 20 students on the wait list for this fall, as McCabe continues to take
boardroom table and ample collection of advantage of close access to a legendary franchise recently voted the
memorabilia. Distraction by the wooden par- year’s most successful organization in professional sports by the Sports
quet floor—a replica of the real thing at TD Business Journal. As McCabe expands the marketing department’s
Garden—that led them into the reception sports curriculum—the goal is to establish a minor in sports marketing
area. Distraction, too, by the championship
by next year—students’ eyes have been
opened to an expanding field.
rings, especially by those colossal rings with “ would love to have
I
McCabe, who joined the marketing
the big Banner 17 inscription that commemoa sports marketing
rates the franchise’s NBA-leading 17th title.
department staff in 2001 with the hope
major; particularly
Assistant Professor of Marketing, Catheof developing this curriculum, believes
in Boston there would
rine McCabe brought her sports marketing
the timing is perfect—and the opportube a demand for it.”
students to the offices of the Celtics—the first
nity rare—to put an organization like
of eight such visits, four per semester, last
the Celtics under the academic microyear—for the start of a yearlong look at the scope. If, as she tells her students, the majority of all corporate sponthen-defending NBA champions.
sorships in this country are sports-based, then it only makes sense
Everyone, it seemed, sported a team ring, that a sports marketing background will become a valuable asset in
from co-owner Wyc Grousbeck, who rode up this changing economy.
in the elevator with the class and sat in on
McCabe would love the result to be a sports marketing major at
their first session, to the featured speakers— Suffolk, although that mission has only begun.
people like Ted Dalton, the head of corporate
“I would love to have a sports marketing major; particularly in
partnerships and business development, and Boston there would be a demand for it,” she says. “No other school in
Michael Zarren, the assistant executive direc- the area is doing this—a dedicated sports marketing curriculum.
6/
Suffolk Business Magazine
WINTER 2010
NEWS & EVENTS
aspect, the agencies.”
The partnership was
conceived by John A.
Nucci, Suffolk’s vice
president of external affairs, and William J.
O’Neill Jr., dean of the
Sawyer Business School.
Nucci, a former Boston
City Councilor, school
committee member, and
longtime Celtics season
ticket holder, considered
the link between Suffolk
Left to right:
and the Celtics a natural
Christine Adams, president, professional
for two downtown instimarketing club, Gotham, and Professor
Catherine McCabe
tutions that are essentially neighbors.
Nucci developed a
“So in the long term I would love to see deep appreciation for the way the Celtics conthat happen,” says McCabe. “But for now ducted business. “There are two phases of
what we’re doing is meeting student de- Celtics tradition—the Red Auerbach era,
mand. It provides a benefit not just for the where the team was run very informally, like
Celtics as a potential employer, but students family,” says Nucci. “And the current ownerare better prepared. Even if they don’t go ship group, which has instilled state-of-theinto the sports industry, they understand art business practices.
the influence of sports on business.
O’Neill has a much bigger picture in mind,
“Even if someone ends up working at though. With the Celtics as a business model,
John Hancock, they’re going to be in a better the dean hopes to include accounting, finance,
position to say, ‘You know what? I know how and information technology majors—as well
this stuff works.’ It puts them in a competi- as marketing students—in the program’s
tive position for employment if they know emergence. Like McCabe, he hopes to create
how this stuff fits in business. The last num- a new major but with an expanded scope—a
bers I checked, taking all sectors into con- degree in sports business.
sideration, sports was the number one reve“It’s heading that way, absolutely,” says
nue-generating industry in the United States. O’Neill, the onetime head of marketing at PoThink about it—media, the apparel and foot- laroid who has forged sponsorship links with
wear business—it touches on so many differ- everyone from NASCAR driver Janet Guthrie
ent sectors. The sponsorship aspect, the legal to The Jimmy Fund and professional bass
fishing organizations. “We want to expand
this beyond marketing. I came to Suffolk in
2001 and so did McCabe, and we wanted to
see how far we could push this.”
Little wonder that the C. Walsh Theater
was filled on April 9 when Celtics president
Rich Gotham gave a talk on the business of
basketball. A business—as McCabe’s students
have discovered—far more complex than selling tickets and recruiting sponsors.
“We’re a basketball team and an integrated marketing company,” said Gotham. “Sports
provides a strong connection to consumers
that would otherwise be hard to come by. And
in Boston sports is such a big part of the culture. The business has become so sophisticated in the ways it reaches consumers.
“I definitely think that if you’re a Boston
school with a sports marketing program that
has that focus, you have a better chance to
build ties with a team through internships,”
he said. “You’re definitely giving students a
leg up in that way. The sports marketing industry has clearly evolved, and the kids who
get those entry-level jobs are the ones with
experience in that field.”
For a student like Ashley Wong, a marketing major who originates from Colorado and
hopes to land a job in sports marketing when
she graduates from Suffolk the experience
with the Boston Celtics was incredible. “To
be able to visit the corporate offices and to
hear and see how they apply the things we
learned about in class was a tremendous benefit to my learning experience. My learning
continues this semester in the Stakeholder
Relations and Sports Marketing course
where we are working on a consulting project for the Celtics.”
Stay Connected to the
Sawyer Business School
Alumni Network
Send Us Your:
News, Promotions, Marriages, Births and Announcements
Send your news and updates to: Eliza Parrish, Director of Alumni
Relations, eparrish@suffolk.edu
www.suffolk.edu/business
/7
S u f f o l k B u s i n e ss
NEWS & EVENTS
Rich Gotham, president of the Boston
Celtics, addresses students and alumni
Celtic Pride
Business Students Put Theory into Practice with Suffolk-Boston Celtics Partnership
For the business students enrolled in
tor of basketball operations. These discussions spanned every aspect
the new Sports Marketing and the Business of the operation. The speakers good-naturedly allowed students to
of Sports courses, the initial task was to avoid take pictures of their rings, and then the real purpose of this partnerdistraction when they entered the TD Boston ship between the Celtics and Suffolk commenced—a link that extends
Garden
well beyond Suffolk’s nightly T-shirt giveaway at Celtics games.
Distraction by the smoky black-and-white
The nine-credit program, featuring such courses as Sports Marketphotos, culled from Boston Celtics history, ing, The Business of Sports, and Building Stakeholder Relationships
that lined the hallway walls and filled the Red in Sports, opened last fall with a 45-student wait list. And there were
Auerbach Room, a small museum with a long 20 students on the wait list for this fall, as McCabe continues to take
boardroom table and ample collection of advantage of close access to a legendary franchise recently voted the
memorabilia. Distraction by the wooden par- year’s most successful organization in professional sports by the Sports
quet floor—a replica of the real thing at TD Business Journal. As McCabe expands the marketing department’s
Garden—that led them into the reception sports curriculum—the goal is to establish a minor in sports marketing
area. Distraction, too, by the championship
by next year—students’ eyes have been
opened to an expanding field.
rings, especially by those colossal rings with “ would love to have
I
McCabe, who joined the marketing
the big Banner 17 inscription that commemoa sports marketing
rates the franchise’s NBA-leading 17th title.
department staff in 2001 with the hope
major; particularly
Assistant Professor of Marketing, Catheof developing this curriculum, believes
in Boston there would
rine McCabe brought her sports marketing
the timing is perfect—and the opportube a demand for it.”
students to the offices of the Celtics—the first
nity rare—to put an organization like
of eight such visits, four per semester, last
the Celtics under the academic microyear—for the start of a yearlong look at the scope. If, as she tells her students, the majority of all corporate sponthen-defending NBA champions.
sorships in this country are sports-based, then it only makes sense
Everyone, it seemed, sported a team ring, that a sports marketing background will become a valuable asset in
from co-owner Wyc Grousbeck, who rode up this changing economy.
in the elevator with the class and sat in on
McCabe would love the result to be a sports marketing major at
their first session, to the featured speakers— Suffolk, although that mission has only begun.
people like Ted Dalton, the head of corporate
“I would love to have a sports marketing major; particularly in
partnerships and business development, and Boston there would be a demand for it,” she says. “No other school in
Michael Zarren, the assistant executive direc- the area is doing this—a dedicated sports marketing curriculum.
6/
Suffolk Business Magazine
WINTER 2010
NEWS & EVENTS
aspect, the agencies.”
The partnership was
conceived by John A.
Nucci, Suffolk’s vice
president of external affairs, and William J.
O’Neill Jr., dean of the
Sawyer Business School.
Nucci, a former Boston
City Councilor, school
committee member, and
longtime Celtics season
ticket holder, considered
the link between Suffolk
Left to right:
and the Celtics a natural
Christine Adams, president, professional
for two downtown instimarketing club, Gotham, and Professor
Catherine McCabe
tutions that are essentially neighbors.
Nucci developed a
“So in the long term I would love to see deep appreciation for the way the Celtics conthat happen,” says McCabe. “But for now ducted business. “There are two phases of
what we’re doing is meeting student de- Celtics tradition—the Red Auerbach era,
mand. It provides a benefit not just for the where the team was run very informally, like
Celtics as a potential employer, but students family,” says Nucci. “And the current ownerare better prepared. Even if they don’t go ship group, which has instilled state-of-theinto the sports industry, they understand art business practices.
the influence of sports on business.
O’Neill has a much bigger picture in mind,
“Even if someone ends up working at though. With the Celtics as a business model,
John Hancock, they’re going to be in a better the dean hopes to include accounting, finance,
position to say, ‘You know what? I know how and information technology majors—as well
this stuff works.’ It puts them in a competi- as marketing students—in the program’s
tive position for employment if they know emergence. Like McCabe, he hopes to create
how this stuff fits in business. The last num- a new major but with an expanded scope—a
bers I checked, taking all sectors into con- degree in sports business.
sideration, sports was the number one reve“It’s heading that way, absolutely,” says
nue-generating industry in the United States. O’Neill, the onetime head of marketing at PoThink about it—media, the apparel and foot- laroid who has forged sponsorship links with
wear business—it touches on so many differ- everyone from NASCAR driver Janet Guthrie
ent sectors. The sponsorship aspect, the legal to The Jimmy Fund and professional bass
fishing organizations. “We want to expand
this beyond marketing. I came to Suffolk in
2001 and so did McCabe, and we wanted to
see how far we could push this.”
Little wonder that the C. Walsh Theater
was filled on April 9 when Celtics president
Rich Gotham gave a talk on the business of
basketball. A business—as McCabe’s students
have discovered—far more complex than selling tickets and recruiting sponsors.
“We’re a basketball team and an integrated marketing company,” said Gotham. “Sports
provides a strong connection to consumers
that would otherwise be hard to come by. And
in Boston sports is such a big part of the culture. The business has become so sophisticated in the ways it reaches consumers.
“I definitely think that if you’re a Boston
school with a sports marketing program that
has that focus, you have a better chance to
build ties with a team through internships,”
he said. “You’re definitely giving students a
leg up in that way. The sports marketing industry has clearly evolved, and the kids who
get those entry-level jobs are the ones with
experience in that field.”
For a student like Ashley Wong, a marketing major who originates from Colorado and
hopes to land a job in sports marketing when
she graduates from Suffolk the experience
with the Boston Celtics was incredible. “To
be able to visit the corporate offices and to
hear and see how they apply the things we
learned about in class was a tremendous benefit to my learning experience. My learning
continues this semester in the Stakeholder
Relations and Sports Marketing course
where we are working on a consulting project for the Celtics.”
Stay Connected to the
Sawyer Business School
Alumni Network
Send Us Your:
News, Promotions, Marriages, Births and Announcements
Send your news and updates to: Eliza Parrish, Director of Alumni
Relations, eparrish@suffolk.edu
www.suffolk.edu/business
/7
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
From the left: Senator Ben Downing; Richard H. Gregg, Operating Director, Healthcare Administration Programs; Jeff Seyler, CEO of The American Lung Association
of New England; Scott Keays, Manager, Public Policy, The American Lung Association
of New England; and Rep. Steve Canessa.
An Idle Ride
Suffolk professor and alumni work together to create idle-free schools
“It seemed like a no-brainer” in 2001 when
The state Department of Environmental Protection is finalizing
Professor Richard Gregg noticed how much nasty regulations to enact the law, but Gregg does not expect many violators
exhaust was generated by idling engines of school to get $100 tickets for the first offense and $500 fines for subsequent
buses and parents’ cars idling outside schools de- infractions.
spite a five-minute limit under state law.
“We don’t think there will be a lot of citations written; this is reBut a whole lot of stubborn defensiveness ally about raising awareness,” said Gregg, the operating director of
– and years of effort – stood between that real- Healthcare Programs and instructor of Healthcare Administration.
ization and the recent passage of the first state
History backs up his prediction: The 1972 state law that barred
law in New England to bar all idling engines vehicle idling over five minutes is virtually unknown. And it was not
outside schools.
until 2007 that the bill was introduced on Beacon Hill even after a
Some people told Gregg point blank “we don’t
2005 carbon monoxide ingestion in
share your interest in clean air,” but Gregg per- “ e don’t think
Chelmsford sent eight teachers and stuW
sisted in the quest and with the help his former
dents to the hospital due to idling vehicles
there will be a lot
student, Rep. Stephen R. Canessa, MBA ‘04 (Doutside the McCarthy Middle School.
of citations written;
New Bedford), and Sen. Benjamin Downing (DBut it was a worthwhile journey, acthis is really about
Pittsfield), and the American Lung Association;
cording to Rep. Canessa, Gregg’s former
raising awareness.”
the Legislature passed the bill unanimously.
leadership and decision-making student
“Rick is an example of how someone who is
who heeded his counsel in 2004 in a suctruly passionate about an issue can make a differ- cessful bid against an incumbent.
“This is one important way we can improve our environment,”
ence,” said Edward F. Miller, senior vice president
of the American Lung Association of New Eng- said Canessa, now in his third term after first winning at age 23.
land. The association awarded Gregg, Canessa and “Individually it may appear to be minimal but collectively it can be
quite substantial.”
Downing its first annual Healthy Air Award.
It is now the law that drivers must turn off
Passing the bill was a challenge, Canessa said, but he modeled
vehicles as soon as they park on school grounds. Gregg’s determination.
It promises to spare the lungs of more than
For Gregg’s part he knows that following an idea hatched in the
750,000 Massachusetts children who ride about parking lot of an elementary school all the way to Beacon Hill can be
9,000 school buses and save 1.3 million gallons of inspiring to Suffolk students.
Gregg said, “Now the students can see: You don’t have to despair
gas consumed annually by idling vehicles in
you can actually do something.”
school areas.
8/
Suffolk Business Magazine
WINTER 2010
www.suffolk.edu/business
/9
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
From the left: Senator Ben Downing; Richard H. Gregg, Operating Director, Healthcare Administration Programs; Jeff Seyler, CEO of The American Lung Association
of New England; Scott Keays, Manager, Public Policy, The American Lung Association
of New England; and Rep. Steve Canessa.
An Idle Ride
Suffolk professor and alumni work together to create idle-free schools
“It seemed like a no-brainer” in 2001 when
The state Department of Environmental Protection is finalizing
Professor Richard Gregg noticed how much nasty regulations to enact the law, but Gregg does not expect many violators
exhaust was generated by idling engines of school to get $100 tickets for the first offense and $500 fines for subsequent
buses and parents’ cars idling outside schools de- infractions.
spite a five-minute limit under state law.
“We don’t think there will be a lot of citations written; this is reBut a whole lot of stubborn defensiveness ally about raising awareness,” said Gregg, the operating director of
– and years of effort – stood between that real- Healthcare Programs and instructor of Healthcare Administration.
ization and the recent passage of the first state
History backs up his prediction: The 1972 state law that barred
law in New England to bar all idling engines vehicle idling over five minutes is virtually unknown. And it was not
outside schools.
until 2007 that the bill was introduced on Beacon Hill even after a
Some people told Gregg point blank “we don’t
2005 carbon monoxide ingestion in
share your interest in clean air,” but Gregg per- “ e don’t think
Chelmsford sent eight teachers and stuW
sisted in the quest and with the help his former
dents to the hospital due to idling vehicles
there will be a lot
student, Rep. Stephen R. Canessa, MBA ‘04 (Doutside the McCarthy Middle School.
of citations written;
New Bedford), and Sen. Benjamin Downing (DBut it was a worthwhile journey, acthis is really about
Pittsfield), and the American Lung Association;
cording to Rep. Canessa, Gregg’s former
raising awareness.”
the Legislature passed the bill unanimously.
leadership and decision-making student
“Rick is an example of how someone who is
who heeded his counsel in 2004 in a suctruly passionate about an issue can make a differ- cessful bid against an incumbent.
“This is one important way we can improve our environment,”
ence,” said Edward F. Miller, senior vice president
of the American Lung Association of New Eng- said Canessa, now in his third term after first winning at age 23.
land. The association awarded Gregg, Canessa and “Individually it may appear to be minimal but collectively it can be
quite substantial.”
Downing its first annual Healthy Air Award.
It is now the law that drivers must turn off
Passing the bill was a challenge, Canessa said, but he modeled
vehicles as soon as they park on school grounds. Gregg’s determination.
It promises to spare the lungs of more than
For Gregg’s part he knows that following an idea hatched in the
750,000 Massachusetts children who ride about parking lot of an elementary school all the way to Beacon Hill can be
9,000 school buses and save 1.3 million gallons of inspiring to Suffolk students.
Gregg said, “Now the students can see: You don’t have to despair
gas consumed annually by idling vehicles in
you can actually do something.”
school areas.
8/
Suffolk Business Magazine
WINTER 2010
www.suffolk.edu/business
/9
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
GLOBAL RANKINGS
Off and Running
Internship Program Sets the Pace in Inaugural Year
One year after launching the Office of Stu-
dent Internship Programs at the Sawyer Business
School, Director John McCoy, MPA/JD ’98, has
every reason to be proud: “It’s been a phenomenal year,” says McCoy. “Despite the tough economy, we’ve been able to place more than a hundred students in both paid and unpaid internships
and have built valuable relationships that will
open many more doors once the economy
strengthens.” These companies include Allen &
Gerritsen, Pepsico, Dunkin’ Brands, Brown
Brothers Harriman, State Street Corporation,
and Hill Holliday, and many other top firms who
host students from a variety of backgrounds and
majors from within the Business School. There
will be no resting on his laurels, however, as McCoy is focused on capitalizing on this momentum, with the ultimate goal of creating internship
opportunities for every junior or senior in the
Business School.
Responding to a Changing Playing Field
McCoy is passionate about the internship experience and the value that it provides for both
students and host organizations, especially in
this economic climate. “The playing field has
changed for students,” says McCoy. “Our graduates are competing for jobs against other graduates as well as professionals with years of experience who have been downsized. Having an
internship is no longer an option—it’s mandatory.” This message resonates with Daniela Litvin, an accounting student interning at State
Street Corporation in the Enterprise Risk Management division. “My internship helps close the
gap between academics and real-world experience and makes me much more valuable to a future company,” says Litvin. “I’ve gained skills and
confidence as well as formed great professional
relationships and a strong network.” Underscoring the advantages an internship provides for
both students and sponsors, Litvin has received
stellar feedback from her supervisor and is expecting an offer for a full-time position at State
Street in the fall.
Alumni Partnerships Are Key
McCoy enthusiastically approves of Litvin’s focus on building her network, crediting the Business School alumni network with much of his
success. “I absolutely could not have done this
10/
Suffolk Business Magazine
WINTER 2010
without alumni support,” declares McCoy. “Ninety percent of our placement referrals came from alumni.” Nick Chamallas, MBA’08 and market development manager for Pepsico, is one such alumnus. When Nick
received a letter from Dean William J. O’Neill, Jr. asking alumni to consider sponsoring interns, the timing was perfect. Pepsico had been seeking a partner school in the Boston area, and McCoy sealed the deal in
short order. “John made the process and the decision to work with Suffolk incredibly easy,” says Chamallas. “He gave us outstanding candidates, provided us interview space, and showcased Suffolk in such an
impressive way. This was a win-win for everyone: Pepsico is able to
develop future talent who we hope will consider a career with us, and,
with our intern making an immediate impact, we gain incredible value
Financial Times Ranks Executive MBA Program in
Top 95 Worldwide
today. Personally I’ve benefitted as well, as this entire process
reflected so highly upon my alma mater and really showcased
the talent at Suffolk. I am very proud to have made this connection between Suffolk and Pepsico.”
John McCoy also mentions that Andrew Graff, MBA ’93,
CEO of Allen & Gerritsen, has been very helpful in placing
Suffolk interns. Andrew spoke at Suffolk on internships in
September. The event was sponsored by the Ad Club.
From Boston to Buenos Aires
While McCoy focuses on undergraduate internships, the
Global MBA and healthcare programs have had an exciting
year as well, with students securing dozens of internships
around the world. As Assistant Dean Lillian Hallberg, director of MBA programs, explains, “Our students are really
consultants rather than traditional interns. Students are immersed for three months in the day-to-day business, but
what really sets them apart is
their completion of a project
“ e don’t think
W
that has a significant impact
there will be a lot
upon the organization. We’re
of citations written;
the only school in the country
doing this; it offers extraordithis is really about
nary opportunities for students
raising awareness.”
and incredible value for host
companies as well.” Echoing
McCoy’s praise of alumni support, Hallberg credits a huge
Business School alumni network on LinkedIn, a professional networking site, with helping secure many of the internships around the world, including multinational corporations in Argentina, Australia, Greece, India, Spain, and
Turkey as well as the Boston area. Closer to home, Director
of Healthcare programs Rick Gregg has placed ten healthcare students in top Boston-area organizations, including
Massachusetts General Hospital, Beth Israel Deaconess
Medical Center, and Caritas Norwood Hospital. Alumni have
been instrumental in Gregg’s placements as well, sponsoring
students in several locations and, as Gregg states, “seizing
the opportunity to add value to their companies while also
giving back to the healthcare program and the University.”
It’s a Marathon, Not a Sprint
While very happy with the internship program’s initial success, McCoy declares that, in terms of continued development, “It’s a marathon, not a sprint” and remains focused
on creating more and better alumni partnerships and opportunities for students and host companies. Students considering internships and their future careers will be glad
to note that McCoy sees opportunities even in tough times;
for those who take advantage of his opportunities, an internship might just make all the difference.
To learn more about providing an internship to undergraduate and
graduate students of the Sawyer Business School, contact John
McCoy at 617.851.7547 or jmccoy@suffolk.edu
The Sawyer Business School’s Executive MBA program has been
listed in the Financial Times 2009 EMBA rankings as one of the top 95
EMBA programs worldwide.
“Making the Financial Times list is a well-deserved recognition for the
students, faculty, administrators, and alumni of the oldest Executive MBA
program in New England,” said Professor Michael Barretti, director of the
Institute of Executive Education and academic director of the Executive
MBA program. “Everybody has worked very hard to get the program to
this level of distinction.”
The Financial Times, an international business newspaper based in
London, uses extensive alumni surveys in preparing its rankings. This year’s
list was based on interviews with the Class of 2006, evaluating how completion of the Executive MBA program impacted graduates’ career progress,
salary growth, and realization of personal and professional goals.
The rankings also reflect faculty scholarship, professional qualifications,
and international experience; the EMBA curriculum; program management; and University oversight.
“That so many alumni responded so positively to the survey shows that
they want to continue to be involved with Suffolk University as emerging
business leaders,” said Kristin Polito, Executive MBA program director.
“The professional businessmen and women who choose this program – and
they do not choose lightly – are prepared to lead despite any hurdles that
may confront them. They come away with a strong sense of the many tools
they can use to transform obstacles into opportunities.”
“This is an academically rigorous program that demands a significant
work-life balance for 21 months,” said Barretti. “However, if you were to
ask any of our alumni — which, by the way, includes me — I think they will
tell you it was very much worth it.”
Suffolk Among Top U.S. Schools in
Global Management
Suffolk University’s Sawyer Business School is one of 15 gradu-
ate schools of business named to The Princeton Review’s “Student Opinion
Honors for Business Schools” in the category “global management.”
The designation appears in the April 2009 issue of Entrepreneur magazine, the nation’s leading publication for and about entrepreneurs, which
lists the top 15 schools in alphabetical order.
“I am very pleased that our global management programs have been
highly praised by our MBA students,” said William J. O’Neill, Jr., dean of
the Sawyer Business School. “This honor addresses our commitment to
prepare successful leaders in global business management. We are honored
to have these accolades from our students. It affirms the importance we
place on the study of global business.”
In addition to a global focus in its graduate programs — including a
specialized Global MBA degree and an MBA concentration — the Sawyer Business School offers an undergraduate major and minor in global business. Because experiential learning is vital to the study of global
business, the Business School regularly hosts global business leaders
who speak to students about pertinent issues. The Business School also
offers a worldwide series of global travel seminars. Both the international and American-born faculty bring their global research and work
experiences into the classroom, enriching the students’ overall exposure
to issues of global business.
www.suffolk.edu/business
/11
S u f f o l k B u s i n e ss
NEWS & EVENTS
NEWS & EVENTS
GLOBAL RANKINGS
Off and Running
Internship Program Sets the Pace in Inaugural Year
One year after launching the Office of Stu-
dent Internship Programs at the Sawyer Business
School, Director John McCoy, MPA/JD ’98, has
every reason to be proud: “It’s been a phenomenal year,” says McCoy. “Despite the tough economy, we’ve been able to place more than a hundred students in both paid and unpaid internships
and have built valuable relationships that will
open many more doors once the economy
strengthens.” These companies include Allen &
Gerritsen, Pepsico, Dunkin’ Brands, Brown
Brothers Harriman, State Street Corporation,
and Hill Holliday, and many other top firms who
host students from a variety of backgrounds and
majors from within the Business School. There
will be no resting on his laurels, however, as McCoy is focused on capitalizing on this momentum, with the ultimate goal of creating internship
opportunities for every junior or senior in the
Business School.
Responding to a Changing Playing Field
McCoy is passionate about the internship experience and the value that it provides for both
students and host organizations, especially in
this economic climate. “The playing field has
changed for students,” says McCoy. “Our graduates are competing for jobs against other graduates as well as professionals with years of experience who have been downsized. Having an
internship is no longer an option—it’s mandatory.” This message resonates with Daniela Litvin, an accounting student interning at State
Street Corporation in the Enterprise Risk Management division. “My internship helps close the
gap between academics and real-world experience and makes me much more valuable to a future company,” says Litvin. “I’ve gained skills and
confidence as well as formed great professional
relationships and a strong network.” Underscoring the advantages an internship provides for
both students and sponsors, Litvin has received
stellar feedback from her supervisor and is expecting an offer for a full-time position at State
Street in the fall.
Alumni Partnerships Are Key
McCoy enthusiastically approves of Litvin’s focus on building her network, crediting the Business School alumni network with much of his
success. “I absolutely could not have done this
10/
Suffolk Business Magazine
WINTER 2010
without alumni support,” declares McCoy. “Ninety percent of our placement referrals came from alumni.” Nick Chamallas, MBA’08 and market development manager for Pepsico, is one such alumnus. When Nick
received a letter from Dean William J. O’Neill, Jr. asking alumni to consider sponsoring interns, the timing was perfect. Pepsico had been seeking a partner school in the Boston area, and McCoy sealed the deal in
short order. “John made the process and the decision to work with Suffolk incredibly easy,” says Chamallas. “He gave us outstanding candidates, provided us interview space, and showcased Suffolk in such an
impressive way. This was a win-win for everyone: Pepsico is able to
develop future talent who we hope will consider a career with us, and,
with our intern making an immediate impact, we gain incredible value
Financial Times Ranks Executive MBA Program in
Top 95 Worldwide
today. Personally I’ve benefitted as well, as this entire process
reflected so highly upon my alma mater and really showcased
the talent at Suffolk. I am very proud to have made this connection between Suffolk and Pepsico.”
John McCoy also mentions that Andrew Graff, MBA ’93,
CEO of Allen & Gerritsen, has been very helpful in placing
Suffolk interns. Andrew spoke at Suffolk on internships in
September. The event was sponsored by the Ad Club.
From Boston to Buenos Aires
While McCoy focuses on undergraduate internships, the
Global MBA and healthcare programs have had an exciting
year as well, with students securing dozens of internships
around the world. As Assistant Dean Lillian Hallberg, director of MBA programs, explains, “Our students are really
consultants rather than traditional interns. Students are immersed for three months in the day-to-day business, but
what really sets them apart is
their completion of a project
“ e don’t think
W
that has a significant impact
there will be a lot
upon the organization. We’re
of citations written;
the only school in the country
doing this; it offers extraordithis is really about
nary opportunities for students
raising awareness.”
and incredible value for host
companies as well.” Echoing
McCoy’s praise of alumni support, Hallberg credits a huge
Business School alumni network on LinkedIn, a professional networking site, with helping secure many of the internships around the world, including multinational corporations in Argentina, Australia, Greece, India, Spain, and
Turkey as well as the Boston area. Closer to home, Director
of Healthcare programs Rick Gregg has placed ten healthcare students in top Boston-area organizations, including
Massachusetts General Hospital, Beth Israel Deaconess
Medical Center, and Caritas Norwood Hospital. Alumni have
been instrumental in Gregg’s placements as well, sponsoring
students in several locations and, as Gregg states, “seizing
the opportunity to add value to their companies while also
giving back to the healthcare program and the University.”
It’s a Marathon, Not a Sprint
While very happy with the internship program’s initial success, McCoy declares that, in terms of continued development, “It’s a marathon, not a sprint” and remains focused
on creating more and better alumni partnerships and opportunities for students and host companies. Students considering internships and their future careers will be glad
to note that McCoy sees opportunities even in tough times;
for those who take advantage of his opportunities, an internship might just make all the difference.
To learn more about providing an internship to undergraduate and
graduate students of the Sawyer Business School, contact John
McCoy at 617.851.7547 or jmccoy@suffolk.edu
The Sawyer Business School’s Executive MBA program has been
listed in the Financial Times 2009 EMBA rankings as one of the top 95
EMBA programs worldwide.
“Making the Financial Times list is a well-deserved recognition for the
students, faculty, administrators, and alumni of the oldest Executive MBA
program in New England,” said Professor Michael Barretti, director of the
Institute of Executive Education and academic director of the Executive
MBA program. “Everybody has worked very hard to get the program to
this level of distinction.”
The Financial Times, an international business newspaper based in
London, uses extensive alumni surveys in preparing its rankings. This year’s
list was based on interviews with the Class of 2006, evaluating how completion of the Executive MBA program impacted graduates’ career progress,
salary growth, and realization of personal and professional goals.
The rankings also reflect faculty scholarship, professional qualifications,
and international experience; the EMBA curriculum; program management; and University oversight.
“That so many alumni responded so positively to the survey shows that
they want to continue to be involved with Suffolk University as emerging
business leaders,” said Kristin Polito, Executive MBA program director.
“The professional businessmen and women who choose this program – and
they do not choose lightly – are prepared to lead despite any hurdles that
may confront them. They come away with a strong sense of the many tools
they can use to transform obstacles into opportunities.”
“This is an academically rigorous program that demands a significant
work-life balance for 21 months,” said Barretti. “However, if you were to
ask any of our alumni — which, by the way, includes me — I think they will
tell you it was very much worth it.”
Suffolk Among Top U.S. Schools in
Global Management
Suffolk University’s Sawyer Business School is one of 15 gradu-
ate schools of business named to The Princeton Review’s “Student Opinion
Honors for Business Schools” in the category “global management.”
The designation appears in the April 2009 issue of Entrepreneur magazine, the nation’s leading publication for and about entrepreneurs, which
lists the top 15 schools in alphabetical order.
“I am very pleased that our global management programs have been
highly praised by our MBA students,” said William J. O’Neill, Jr., dean of
the Sawyer Business School. “This honor addresses our commitment to
prepare successful leaders in global business management. We are honored
to have these accolades from our students. It affirms the importance we
place on the study of global business.”
In addition to a global focus in its graduate programs — including a
specialized Global MBA degree and an MBA concentration — the Sawyer Business School offers an undergraduate major and minor in global business. Because experiential learning is vital to the study of global
business, the Business School regularly hosts global business leaders
who speak to students about pertinent issues. The Business School also
offers a worldwide series of global travel seminars. Both the international and American-born faculty bring their global research and work
experiences into the classroom, enriching the students’ overall exposure
to issues of global business.
www.suffolk.edu/business
/11
S u f f o l k B u s i n e ss
NEWS & EVENTS
By Judy Rakowsky
Right: Piotr Bula,
director, Cracow
School of Business
NEWS & EVENTS
Student Entrepreneur Meets
President Obama
Sawyer Business School student and entrepreneur Scott Paiva was thrilled
Business Exchange
Faculty exchange boosts partnership with Cracow business school
The three-year-old partnership with the Cra-
cow University of Economics soared to new
heights in October when a group of Polish business professors attended seminars and explored
possibilities of adding joint faculty research to
regular student and faculty exchanges.
A contingent of 10 faculty members visited the
Suffolk campus for a whirlwind week of seminars
on topics ranging from mutual funds to challenges of 21st century capitalism along with informal
meetings, and culminating in a banquet at the
Union Club. The visit comes after two years of
exchanges of executive MBA students on the Boston and Cracow campuses and extensive contacts
between the business school leaders.
“I feel this cooperation is going very well,” said
Piotr Bula, director of the Cracow School of Business, who led a delegation of professors in marketing, finance, strategy, management, and law.
Bula praised the relationship with Suffolk
above all the others his school has with three
countries in the European Union, as well as with
the University of California at Los Angeles and
Grand Valley State University in Minnesota.
“The cooperation with Suffolk University is
much tighter than the others,” said Bula. “The
quality is the people; it is a good relationship.”
The seed of the partnership with the Cracow
school, a university of 20,000 students with 2,500
at the business graduate school, was sown when
International Business Professor Richard Torrisi had a Fulbright Scholarship in Poland in the
1990s. It was developed over several visits and
negotiations by Michael Barretti, director of Executive Education and Life-Long Learning.
“This is a real representative of our global
mission and our relationships with schools
throughout the world,” said Barretti. “We’ve established a really good personal relationship;
there’s trust involved.”
Barretti, who also teaches marketing, said it
12/
Suffolk Business Magazine
WINTER 2010
is particularly imperative in international business relationships not
to put the cart before the horse.
“You have to have the relationship in place before the business
flows. “You cannot short cut that.”
Several Suffolk professors are interested in doing joint research
with their Cracow counterparts, Torrisi said, along with short term
faculty teaching exchanges. In particular, the American professors
want to learn how Poland transitioned from a communist economy
so quickly and successfully and how it has become so good at exporting to Europe and the rest of the world. Its flat geography and central
location — after centuries of serving up easy and swift victories to
military adversaries — is proving to be an asset in business.
“Now they are the bridge — they can look to the east for customers
and to the west for suppliers,” said Torrisi.
While some might expect the Poles to be eager students of American
capitalism at present it is Poland that is a beacon with an enviable track
record of emerging from communism with a bustling market economy.
“Now you have the crisis, but Poland doesn’t have the crisis,” said
Bula. “Maybe the U.S. can learn something from Poland.”
Poland has bragging rights: In 2008 its economy was the fastest
growing of 27 EU countries.
The Cracow professors feel comfortable sharing their knowledge
with their Boston counterparts in part because the Hub looks similar
to their ancient former capital chock full of architectural marvels.
“Here I feel almost like at home,” said Kazimerz Lankosz, a law
professor from Jagiellonian University. On a previous U.S. trip, he said
he traveled by bus looking for the heart of America. “I didn’t find it in
Texas, in California or the Midwest, but it is in Boston and New England for me.”
The discussions he has had at Suffolk on protection of property,
protection of cultural heritage and the variations in laws among U.S.
states have been revealing, he said, for business must operate within
local legal contexts.
As for the partnership, said Lankosz, who stayed on an extra week
to lecture, “I see it as a good beginning. Both sides have something to
bring to the cooperation.”
Piotr Markiewicz, a professor of strategic management, also saw
the visit as key to the future and joint research.
“The possibility of exchanging professors and publishing research
is very important,” he said, but limited. “Not everyone can come, but
when we publish the papers everyone can hear and read.”
to meet President Barack Obama at the White House after finishing among the
top contenders in the National Youth Entrepreneurship Challenge.
“It was phenomenal, a once-in-a-lifetime experience,” said Paiva, 18, a freshman finance major. “Once I heard his voice, I knew this was all real.”
“We got to shake hands with the president and talk with him for a few minutes,”
said Paiva. “He knew all of our names and the businesses that we developed. You
could tell that he had read up on us.”
Obama took time to joke with his visitors. “He told me that he’s going to have
me do his Cabinet’s taxes,” said Paiva.
Paiva’s meeting with the president came as a result of his third-place finish in
the Challenge, sponsored by OppenheimerFunds and the nonprofit Network for
Teaching Entrepreneurship.
Paiva’s winning entry was the development of “Express Tax Service,” a tax
preparation service geared to young people. He received a prize of $2,500 as the
third-place winner in the final round of the national competition, held October 7
in New York City.
The contestants were judged on their business plans and presentations by a
panel of well-known leaders in the business world.
Paiva, who is certified to prepare taxes, was a big hit when it really counted.
His business plan consisted of an 8½-minute presentation that was, according to
the judges, “more realistic and viable” compared to most of the other competitors.
During the question and answer period, the judges complimented Paiva for his
confidence, focus and professional style.
“The competition started out with 28,000 competitors nationwide, so I felt
good making it as far as I did,” said Paiva, a finance major, whose sisters – Joyce
(BSBA ’05) and Holly-Ann (BSBA ’07) are Suffolk grads. “It was a nerve-wracking
experience from the beginning until the end, and I was shocked when they told
me that I was one of the top winners.”
President Obama
with Scott Paiva
Professor Gail
Sergenian Honored
Educational Institution Partner Award
Associate Professor of Ac-
counting Gail Sergenian received
the Educational Institution Partner Award from the Boston Metropolitan Professional Chapter of
the National Association of Black
Accountants (NABA) in recognition of her work as faculty adviser for the Boston Metropolitan Student Chapter.
Presenting the award is Francois J. Assad, NABA
professional member and awards reception committee member. “I consider NABA to be the premier mentoring organization for people of color,
from school throughout one’s career. It is open to
all business majors, whatever one’s cultural background,” said Sergenian.
“Suffolk has had a huge presence in NABA for
many years. We were the first University in the
greater metropolitan Boston area to become an
Educational Institution Partner by initiating a renewable NABA scholarship for an incoming student of color. In addition, we hosted the Annual
Business Minority Conference and Case Competition for the last two years. Our students become
very active members of the professional chapter
upon graduation. Every year they have divided
Case Competition teams by school, Suffolk student
teams have come in first, this last year being no
exception,” she added SB
www.suffolk.edu/business
/13
S u f f o l k B u s i n e ss
NEWS & EVENTS
By Judy Rakowsky
Right: Piotr Bula,
director, Cracow
School of Business
NEWS & EVENTS
Student Entrepreneur Meets
President Obama
Sawyer Business School student and entrepreneur Scott Paiva was thrilled
Business Exchange
Faculty exchange boosts partnership with Cracow business school
The three-year-old partnership with the Cra-
cow University of Economics soared to new
heights in October when a group of Polish business professors attended seminars and explored
possibilities of adding joint faculty research to
regular student and faculty exchanges.
A contingent of 10 faculty members visited the
Suffolk campus for a whirlwind week of seminars
on topics ranging from mutual funds to challenges of 21st century capitalism along with informal
meetings, and culminating in a banquet at the
Union Club. The visit comes after two years of
exchanges of executive MBA students on the Boston and Cracow campuses and extensive contacts
between the business school leaders.
“I feel this cooperation is going very well,” said
Piotr Bula, director of the Cracow School of Business, who led a delegation of professors in marketing, finance, strategy, management, and law.
Bula praised the relationship with Suffolk
above all the others his school has with three
countries in the European Union, as well as with
the University of California at Los Angeles and
Grand Valley State University in Minnesota.
“The cooperation with Suffolk University is
much tighter than the others,” said Bula. “The
quality is the people; it is a good relationship.”
The seed of the partnership with the Cracow
school, a university of 20,000 students with 2,500
at the business graduate school, was sown when
International Business Professor Richard Torrisi had a Fulbright Scholarship in Poland in the
1990s. It was developed over several visits and
negotiations by Michael Barretti, director of Executive Education and Life-Long Learning.
“This is a real representative of our global
mission and our relationships with schools
throughout the world,” said Barretti. “We’ve established a really good personal relationship;
there’s trust involved.”
Barretti, who also teaches marketing, said it
12/
Suffolk Business Magazine
WINTER 2010
is particularly imperative in international business relationships not
to put the cart before the horse.
“You have to have the relationship in place before the business
flows. “You cannot short cut that.”
Several Suffolk professors are interested in doing joint research
with their Cracow counterparts, Torrisi said, along with short term
faculty teaching exchanges. In particular, the American professors
want to learn how Poland transitioned from a communist economy
so quickly and successfully and how it has become so good at exporting to Europe and the rest of the world. Its flat geography and central
location — after centuries of serving up easy and swift victories to
military adversaries — is proving to be an asset in business.
“Now they are the bridge — they can look to the east for customers
and to the west for suppliers,” said Torrisi.
While some might expect the Poles to be eager students of American
capitalism at present it is Poland that is a beacon with an enviable track
record of emerging from communism with a bustling market economy.
“Now you have the crisis, but Poland doesn’t have the crisis,” said
Bula. “Maybe the U.S. can learn something from Poland.”
Poland has bragging rights: In 2008 its economy was the fastest
growing of 27 EU countries.
The Cracow professors feel comfortable sharing their knowledge
with their Boston counterparts in part because the Hub looks similar
to their ancient former capital chock full of architectural marvels.
“Here I feel almost like at home,” said Kazimerz Lankosz, a law
professor from Jagiellonian University. On a previous U.S. trip, he said
he traveled by bus looking for the heart of America. “I didn’t find it in
Texas, in California or the Midwest, but it is in Boston and New England for me.”
The discussions he has had at Suffolk on protection of property,
protection of cultural heritage and the variations in laws among U.S.
states have been revealing, he said, for business must operate within
local legal contexts.
As for the partnership, said Lankosz, who stayed on an extra week
to lecture, “I see it as a good beginning. Both sides have something to
bring to the cooperation.”
Piotr Markiewicz, a professor of strategic management, also saw
the visit as key to the future and joint research.
“The possibility of exchanging professors and publishing research
is very important,” he said, but limited. “Not everyone can come, but
when we publish the papers everyone can hear and read.”
to meet President Barack Obama at the White House after finishing among the
top contenders in the National Youth Entrepreneurship Challenge.
“It was phenomenal, a once-in-a-lifetime experience,” said Paiva, 18, a freshman finance major. “Once I heard his voice, I knew this was all real.”
“We got to shake hands with the president and talk with him for a few minutes,”
said Paiva. “He knew all of our names and the businesses that we developed. You
could tell that he had read up on us.”
Obama took time to joke with his visitors. “He told me that he’s going to have
me do his Cabinet’s taxes,” said Paiva.
Paiva’s meeting with the president came as a result of his third-place finish in
the Challenge, sponsored by OppenheimerFunds and the nonprofit Network for
Teaching Entrepreneurship.
Paiva’s winning entry was the development of “Express Tax Service,” a tax
preparation service geared to young people. He received a prize of $2,500 as the
third-place winner in the final round of the national competition, held October 7
in New York City.
The contestants were judged on their business plans and presentations by a
panel of well-known leaders in the business world.
Paiva, who is certified to prepare taxes, was a big hit when it really counted.
His business plan consisted of an 8½-minute presentation that was, according to
the judges, “more realistic and viable” compared to most of the other competitors.
During the question and answer period, the judges complimented Paiva for his
confidence, focus and professional style.
“The competition started out with 28,000 competitors nationwide, so I felt
good making it as far as I did,” said Paiva, a finance major, whose sisters – Joyce
(BSBA ’05) and Holly-Ann (BSBA ’07) are Suffolk grads. “It was a nerve-wracking
experience from the beginning until the end, and I was shocked when they told
me that I was one of the top winners.”
President Obama
with Scott Paiva
Professor Gail
Sergenian Honored
Educational Institution Partner Award
Associate Professor of Ac-
counting Gail Sergenian received
the Educational Institution Partner Award from the Boston Metropolitan Professional Chapter of
the National Association of Black
Accountants (NABA) in recognition of her work as faculty adviser for the Boston Metropolitan Student Chapter.
Presenting the award is Francois J. Assad, NABA
professional member and awards reception committee member. “I consider NABA to be the premier mentoring organization for people of color,
from school throughout one’s career. It is open to
all business majors, whatever one’s cultural background,” said Sergenian.
“Suffolk has had a huge presence in NABA for
many years. We were the first University in the
greater metropolitan Boston area to become an
Educational Institution Partner by initiating a renewable NABA scholarship for an incoming student of color. In addition, we hosted the Annual
Business Minority Conference and Case Competition for the last two years. Our students become
very active members of the professional chapter
upon graduation. Every year they have divided
Case Competition teams by school, Suffolk student
teams have come in first, this last year being no
exception,” she added SB
www.suffolk.edu/business
/13
S u f f o l k B u s i n e ss
F A C U LT Y U P D A T E
F A C U LT Y U P D A T E
New Faculty Appointments
Presentations
at Conferences
Richard Beinecke, Associate Professor
of Public Management participated in
the International Initiative for Mental
Health Leadership Conference in Brisbane, Australia, where his report,
“Leadership Training Programs and
Competencies for Mental Health,
Health, Public Administration, and
Business in Seven Countries” was a major topic of discussion. The report is
available at www.iimhl.com.
Promotions
Congratulations to the following
faculty who have been promoted to
Associate Professor with tenure:
Giana Eckhardt, Marketing
Kuo -Ting (Ken) Hung, Information
Systems and Operations Management
Dan Ladik, Marketing
Congratulations to the following
Associate Professors who have been
awarded tenure:
Kate Jiayi Li
Tracey J. Riley
Martin J. Schedlbauer
Ariel Markelevich
Debbie Elizabeth de Lange
Assistant Professor
Assistant Professor
Visiting Assistant Professor
Associate Professor
Assistant Professor
Kate joins Suffolk as an assistant professor
in the information systems and operations
management department. She holds a PhD
in Business Administration & Operations
Research from Pennsylvania State University
with research interests in supply chain management, pricing, technology innovation, and
forecasting. Kate also holds an MS in
Environmental Economics from Pennsylvania
State University and a BS in Environmental
Sciences & Economics from Peking
University, China.
Previously she was an intern for Cisco
Systems, Inc in California as well as an intern
for the Economic Research Service of the
United States Department of Agriculture in
Washington, DC.
Tracey J. Riley joins Suffolk as assistant professor in the accounting department. She is a PhD
candidate at the University of Massachusetts
Amherst in Accounting and Behavioral
Psychology; and earned a Certificate of
Advanced Graduate Studies in Accounting
from Bryant University; and an MBA and BA
from Assumption College. Recently she was a
visiting instructor of Accounting at Quinnipiac
University. Previously she was a graduate
research and teaching assistant at the
University of Massachusetts Amherst where
she was awarded the Isenberg School of
Management Outstanding Teaching Assistant
Award. In addition, Tracey has also been an
adjunct faculty in Accounting at Worcester
State College.
Earlier in her career she owned a personal
tax return service, and served in management
at a world-wide exhibit design and production company.
Martin J. Schedlbauer joins Suffolk as visiting
assistant professor of information systems and
operations management department. He holds
a ScD, MSc and BS in Computer Science from
the University of Massachusetts Lowell.
Martin has been an adjunct professor at the
University of Massachusetts Lowell, and
Northeastern University as well as instructor
and consultant for Boston University.
He is managing principal at Cathris Group
where he provides business and systems analysis consulting to global financial, insurance,
healthcare, and pharmaceutical organizations. Prior to founding Cathris, he was Chief
Technology Officer at BEA Systems, Inc (now
part of Oracle), which he joined after the
acquisition of Technology Resource Group,
Inc., a global consulting firm that Dr.
Schedlbauer founded and where he served as
CEO and CTO.
Ariel Markelevich joins Suffolk as associate
professor in the accounting department. He
holds a PhD in Business Administration
(Concentration in Accounting) from the
Graduate Center – City University of New York
– Baruch College. His MS in Management
(Finance and Accounting) is from Tel-Aviv
University, Israel; and his BA is in Social
Sciences (Management and Economics) from
the Open University, Tel-Aviv, Israel.
Prior to Suffolk, Ariel was assistant professor of accounting at Long Island University.
Before that he was an instructor of Managerial
Accounting and later became an adjunct assistant professor of Accounting at Baruch College,
City University of New York. At the Open
University in Tel-Aviv, Israel he was an instructor of Macroeconomics and then became an
instructor of Financial Theory.
Dr. de Lange joined Suffolk in January 2009 as
an assistant professor of strategy and international business. Her research has focused on
strategy and organizations in international settings. Her dissertation was in the context of the
United Nations and examined mechanisms of
power and influence in international
networks.
She published several peer reviewed conference papers that have been accepted by the
Academic of Management, the Academcy of
International Business, EGOS, the ASAC, and
in CMA Management. She is the sole author of
papers under review with top journals and two
academic books..
14/
Suffolk Business Magazine
WINTER 2010
Arnold Kamis, Information Systems and
Operations Management
Mark Lehrer, Strategy and International
Business
Sheila Webber, Management and
Entrepreneurship
Miriam Weismann, Business Law and
Ethics
Congratulations to the newly
appointed department chairs:
Lewis Shaw, Accounting
Kuo- Ting (Ken) Hung, Information
Systems
Douglas Snow, Public Administration
We extend our thanks to: Ross
Feurman, Accounting; Beverly Kahn,
Information Systems and Operations
Management and Michael Lavin,
Public Administration for their service
as department chair.
www.suffolk.edu/business
/15
S u f f o l k B u s i n e ss
F A C U LT Y U P D A T E
F A C U LT Y U P D A T E
New Faculty Appointments
Presentations
at Conferences
Richard Beinecke, Associate Professor
of Public Management participated in
the International Initiative for Mental
Health Leadership Conference in Brisbane, Australia, where his report,
“Leadership Training Programs and
Competencies for Mental Health,
Health, Public Administration, and
Business in Seven Countries” was a major topic of discussion. The report is
available at www.iimhl.com.
Promotions
Congratulations to the following
faculty who have been promoted to
Associate Professor with tenure:
Giana Eckhardt, Marketing
Kuo -Ting (Ken) Hung, Information
Systems and Operations Management
Dan Ladik, Marketing
Congratulations to the following
Associate Professors who have been
awarded tenure:
Kate Jiayi Li
Tracey J. Riley
Martin J. Schedlbauer
Ariel Markelevich
Debbie Elizabeth de Lange
Assistant Professor
Assistant Professor
Visiting Assistant Professor
Associate Professor
Assistant Professor
Kate joins Suffolk as an assistant professor
in the information systems and operations
management department. She holds a PhD
in Business Administration & Operations
Research from Pennsylvania State University
with research interests in supply chain management, pricing, technology innovation, and
forecasting. Kate also holds an MS in
Environmental Economics from Pennsylvania
State University and a BS in Environmental
Sciences & Economics from Peking
University, China.
Previously she was an intern for Cisco
Systems, Inc in California as well as an intern
for the Economic Research Service of the
United States Department of Agriculture in
Washington, DC.
Tracey J. Riley joins Suffolk as assistant professor in the accounting department. She is a PhD
candidate at the University of Massachusetts
Amherst in Accounting and Behavioral
Psychology; and earned a Certificate of
Advanced Graduate Studies in Accounting
from Bryant University; and an MBA and BA
from Assumption College. Recently she was a
visiting instructor of Accounting at Quinnipiac
University. Previously she was a graduate
research and teaching assistant at the
University of Massachusetts Amherst where
she was awarded the Isenberg School of
Management Outstanding Teaching Assistant
Award. In addition, Tracey has also been an
adjunct faculty in Accounting at Worcester
State College.
Earlier in her career she owned a personal
tax return service, and served in management
at a world-wide exhibit design and production company.
Martin J. Schedlbauer joins Suffolk as visiting
assistant professor of information systems and
operations management department. He holds
a ScD, MSc and BS in Computer Science from
the University of Massachusetts Lowell.
Martin has been an adjunct professor at the
University of Massachusetts Lowell, and
Northeastern University as well as instructor
and consultant for Boston University.
He is managing principal at Cathris Group
where he provides business and systems analysis consulting to global financial, insurance,
healthcare, and pharmaceutical organizations. Prior to founding Cathris, he was Chief
Technology Officer at BEA Systems, Inc (now
part of Oracle), which he joined after the
acquisition of Technology Resource Group,
Inc., a global consulting firm that Dr.
Schedlbauer founded and where he served as
CEO and CTO.
Ariel Markelevich joins Suffolk as associate
professor in the accounting department. He
holds a PhD in Business Administration
(Concentration in Accounting) from the
Graduate Center – City University of New York
– Baruch College. His MS in Management
(Finance and Accounting) is from Tel-Aviv
University, Israel; and his BA is in Social
Sciences (Management and Economics) from
the Open University, Tel-Aviv, Israel.
Prior to Suffolk, Ariel was assistant professor of accounting at Long Island University.
Before that he was an instructor of Managerial
Accounting and later became an adjunct assistant professor of Accounting at Baruch College,
City University of New York. At the Open
University in Tel-Aviv, Israel he was an instructor of Macroeconomics and then became an
instructor of Financial Theory.
Dr. de Lange joined Suffolk in January 2009 as
an assistant professor of strategy and international business. Her research has focused on
strategy and organizations in international settings. Her dissertation was in the context of the
United Nations and examined mechanisms of
power and influence in international
networks.
She published several peer reviewed conference papers that have been accepted by the
Academic of Management, the Academcy of
International Business, EGOS, the ASAC, and
in CMA Management. She is the sole author of
papers under review with top journals and two
academic books..
14/
Suffolk Business Magazine
WINTER 2010
Arnold Kamis, Information Systems and
Operations Management
Mark Lehrer, Strategy and International
Business
Sheila Webber, Management and
Entrepreneurship
Miriam Weismann, Business Law and
Ethics
Congratulations to the newly
appointed department chairs:
Lewis Shaw, Accounting
Kuo- Ting (Ken) Hung, Information
Systems
Douglas Snow, Public Administration
We extend our thanks to: Ross
Feurman, Accounting; Beverly Kahn,
Information Systems and Operations
Management and Michael Lavin,
Public Administration for their service
as department chair.
www.suffolk.edu/business
/15
S u f f o l k B u s i n e ss
F A C U LT Y U P D A T E
F A C U LT Y U P D A T E
Faculty Authors
Ruth Ann McEwen
In Transparency in Financial Reporting,
Ruth Ann McEwen , associate sean of
administration and accreditation and
professor accounting presents an analysis of reporting issues affecting transparency under IFRS, compared with US
GAAP, and suggests areas of concern
for preparers and users of financial reports. Providing an invaluable guide for
all accountancy professionals, the book
also contains a technical analysis of
major accounting issues raised by convergence, and indicates areas of interest during initial adoption of IFRS by
US entities. This authoritative book provides all the essential information required for advanced practitioners and
analysts at this critical juncture.
Crime, Incorporated: Legal and Financial Implications of Corporate Misconduct, provides a complete re-examination of
how traditional legal rules and their application given how
corporate crime has changed in the last decade.
C. Gopinath
Michael Kraten
Jimmy Mistry
Georges Tsafack
Publications
Richard Beineicke, Associate Professor of Public Man-
Elizabeth Wilson, Chair and Associate Professor of Mar-
agement, wrote a chapter entitled, “Examination of Mental Health Leadership Competencies Across IIMHL
Countries” that was published in the book, Public Sector
Leadership: International Challenges and Perspectives (Edward Elgar Press). Beinecke also edited a Special Issue
on Leadership in The Innovation Journal: The Public Sector Innovation Journal.
Miriam Weissman
Associate professor of business and law, Miriam Weissman wrote, Crime, Incorporated: Legal and Financial Implications of Corporate Misconduct. The book provides
a complete re-examination of how traditional legal rules and their application
given how corporate crime has changed in the last decade.
16/
Suffolk Business Magazine
WINTER 2010
C. Gopinath, Chair and associate professor of strategy and international business authored, Globalization: A Multidimensional System. This
book introduces the multidimensional nature of globalization by examining the economic, political, social, business, and physical nature of the
phenomenon and provides a framework based on the principles of systems theory for analysis for issues arising out of globalization. Gopinath
is also the co-author of Strategize! Experiential Exercises in Strategic
Management. This book provides exercises that help illustrate the application of strategic management theory. These exercises are designed
on the principles of active-learning, promote critical thinking and decision making skills.
keting, co-authored “Anatomy of a Social Partnership: A
Case Study of Stakeholder Collaboration,” for Industrial
Marketing Management.
She also co-authored, “ The Impact of Providing Webbased PowerPoint Slides as Study Guides in Undergraduate Business Classes,” which appeared in Journal of Educational Technology Systems.
Assistant Professor of Public Management Brenda Bond
wrote a chapter entitled,”Community Perceptions of Police Crime Prevention Efforts: Using Interviews in Small
Areas to Evaluate Crime Reduction Strategies” in the upcoming book, In Evaluating Crime Reduction Initiatives
Edited by Johannes Knutsson (National Police Academy,
Norway) and Nick Tilley (UCL Jill Dando Institute of
Crime Science) Crime Prevention Studies Vol. 24
C. Gopinath
Liz Wilson
Assistant Professor of Accounting, Jimmy Mistry’s paper,
“The Use of ERP-Based Exercises in Management Curricula,” was selected for the Outstanding Paper Award
at the recent IADIS International Conference – Information Systems.
Assistant Professor of Accounting Jim Cataldo and Professor of Accounting Morris McInnes wrote “The Accounting Identity and the Identity of Accountants”, which
was given the Best Paper Award at the American Accounting Association’s 2009 Public Interest Section conference.
The paper discusses the roots of current controversies
over the conceptual framework of accounting, and how
the debate affects our role as professionals.
Assistant Professor of Strategy and Entrepreneurship,
Michael Kraten published “The Big Four Audit Report:
Should The Public Perceive It As A Label Of Quality?” in
Accounting and the Public Interest, an American Accounting Association section journal.
Assistant Professor of Finance, Karen Simonyan’s paper,
“The Medium of Exchange in Acquisitions: Does the Private Information of Both Acquirer and Target Matter?”
has been accepted for publication in the Journal of Corporate Finance.
Assistant Professor of Finance Georges Tsafack’s paper,
“Asymmetric Dependence Implications for Extreme Risk
Management”, has been accepted for publication in the
Journal of Derivatives.
Professor of Finance Shahriar’s Khaksari’s paper, “Determining CEO Compensation Structure” has been accepted
for publication in the International Journal of Finance, a
well-recognized journal in finance. SB
www.suffolk.edu/business
/17
S u f f o l k B u s i n e ss
F A C U LT Y U P D A T E
F A C U LT Y U P D A T E
Faculty Authors
Ruth Ann McEwen
In Transparency in Financial Reporting,
Ruth Ann McEwen , associate sean of
administration and accreditation and
professor accounting presents an analysis of reporting issues affecting transparency under IFRS, compared with US
GAAP, and suggests areas of concern
for preparers and users of financial reports. Providing an invaluable guide for
all accountancy professionals, the book
also contains a technical analysis of
major accounting issues raised by convergence, and indicates areas of interest during initial adoption of IFRS by
US entities. This authoritative book provides all the essential information required for advanced practitioners and
analysts at this critical juncture.
Crime, Incorporated: Legal and Financial Implications of Corporate Misconduct, provides a complete re-examination of
how traditional legal rules and their application given how
corporate crime has changed in the last decade.
C. Gopinath
Michael Kraten
Jimmy Mistry
Georges Tsafack
Publications
Richard Beineicke, Associate Professor of Public Man-
Elizabeth Wilson, Chair and Associate Professor of Mar-
agement, wrote a chapter entitled, “Examination of Mental Health Leadership Competencies Across IIMHL
Countries” that was published in the book, Public Sector
Leadership: International Challenges and Perspectives (Edward Elgar Press). Beinecke also edited a Special Issue
on Leadership in The Innovation Journal: The Public Sector Innovation Journal.
Miriam Weissman
Associate professor of business and law, Miriam Weissman wrote, Crime, Incorporated: Legal and Financial Implications of Corporate Misconduct. The book provides
a complete re-examination of how traditional legal rules and their application
given how corporate crime has changed in the last decade.
16/
Suffolk Business Magazine
WINTER 2010
C. Gopinath, Chair and associate professor of strategy and international business authored, Globalization: A Multidimensional System. This
book introduces the multidimensional nature of globalization by examining the economic, political, social, business, and physical nature of the
phenomenon and provides a framework based on the principles of systems theory for analysis for issues arising out of globalization. Gopinath
is also the co-author of Strategize! Experiential Exercises in Strategic
Management. This book provides exercises that help illustrate the application of strategic management theory. These exercises are designed
on the principles of active-learning, promote critical thinking and decision making skills.
keting, co-authored “Anatomy of a Social Partnership: A
Case Study of Stakeholder Collaboration,” for Industrial
Marketing Management.
She also co-authored, “ The Impact of Providing Webbased PowerPoint Slides as Study Guides in Undergraduate Business Classes,” which appeared in Journal of Educational Technology Systems.
Assistant Professor of Public Management Brenda Bond
wrote a chapter entitled,”Community Perceptions of Police Crime Prevention Efforts: Using Interviews in Small
Areas to Evaluate Crime Reduction Strategies” in the upcoming book, In Evaluating Crime Reduction Initiatives
Edited by Johannes Knutsson (National Police Academy,
Norway) and Nick Tilley (UCL Jill Dando Institute of
Crime Science) Crime Prevention Studies Vol. 24
C. Gopinath
Liz Wilson
Assistant Professor of Accounting, Jimmy Mistry’s paper,
“The Use of ERP-Based Exercises in Management Curricula,” was selected for the Outstanding Paper Award
at the recent IADIS International Conference – Information Systems.
Assistant Professor of Accounting Jim Cataldo and Professor of Accounting Morris McInnes wrote “The Accounting Identity and the Identity of Accountants”, which
was given the Best Paper Award at the American Accounting Association’s 2009 Public Interest Section conference.
The paper discusses the roots of current controversies
over the conceptual framework of accounting, and how
the debate affects our role as professionals.
Assistant Professor of Strategy and Entrepreneurship,
Michael Kraten published “The Big Four Audit Report:
Should The Public Perceive It As A Label Of Quality?” in
Accounting and the Public Interest, an American Accounting Association section journal.
Assistant Professor of Finance, Karen Simonyan’s paper,
“The Medium of Exchange in Acquisitions: Does the Private Information of Both Acquirer and Target Matter?”
has been accepted for publication in the Journal of Corporate Finance.
Assistant Professor of Finance Georges Tsafack’s paper,
“Asymmetric Dependence Implications for Extreme Risk
Management”, has been accepted for publication in the
Journal of Derivatives.
Professor of Finance Shahriar’s Khaksari’s paper, “Determining CEO Compensation Structure” has been accepted
for publication in the International Journal of Finance, a
well-recognized journal in finance. SB
www.suffolk.edu/business
/17
By Robert Preer
Setting
UP
COMMUNITY
“We believe that public service is its own entity, but public service
agencies need to operate as responsibly, effectively, and efficiently as
for-profit businesses do.” -Sandy Matava, MPA ‘80, director, Center for Public Management
Suffolk’s Center for Public Management
Collaborates in Building a Better Public
Service Sector
A
bout 50 older teenagers, in attire ranging
from coats and ties to jeans and baseball
caps, filed into the student lounge of Suffolk’s Sawyer Building early on a rainy
summer morning.
The youths had come from across the Boston area
for an unusual summer jobs program that the Sawyer
Business School’s Center for Public Management runs
for the state Department of Children and Families. All
of the youngsters were from troubled families, and
most had been victims of abuse or neglect. At Suffolk,
the young men and women were about to get a crash
course in the ways of the workplace.
They would be assigned jobs with local public service or nonprofit employers and then counseled
throughout the summer by Suffolk job coaches, who
are graduate students in public administration.
As they settled uneasily around tables, center director Sandy Matava, MPA ’80, outlined the schedule:
instruction in interviewing and resume writing followed by a job fair and, shortly thereafter, job assignments. She told participants they were already on the
clock, earning $10 per hour, and that if they left early
they would not be paid for time absent.
18/
Suffolk Business Magazine
WINTER 2010
www.suffolk.edu/business
/19
By Robert Preer
Setting
UP
COMMUNITY
“We believe that public service is its own entity, but public service
agencies need to operate as responsibly, effectively, and efficiently as
for-profit businesses do.” -Sandy Matava, MPA ‘80, director, Center for Public Management
Suffolk’s Center for Public Management
Collaborates in Building a Better Public
Service Sector
A
bout 50 older teenagers, in attire ranging
from coats and ties to jeans and baseball
caps, filed into the student lounge of Suffolk’s Sawyer Building early on a rainy
summer morning.
The youths had come from across the Boston area
for an unusual summer jobs program that the Sawyer
Business School’s Center for Public Management runs
for the state Department of Children and Families. All
of the youngsters were from troubled families, and
most had been victims of abuse or neglect. At Suffolk,
the young men and women were about to get a crash
course in the ways of the workplace.
They would be assigned jobs with local public service or nonprofit employers and then counseled
throughout the summer by Suffolk job coaches, who
are graduate students in public administration.
As they settled uneasily around tables, center director Sandy Matava, MPA ’80, outlined the schedule:
instruction in interviewing and resume writing followed by a job fair and, shortly thereafter, job assignments. She told participants they were already on the
clock, earning $10 per hour, and that if they left early
they would not be paid for time absent.
18/
Suffolk Business Magazine
WINTER 2010
www.suffolk.edu/business
/19
Setting Up Community Roots
Many of the young people had never been on a college
campus before, and many had never held a job. As they sat
in nervous silence, Matava decided to lighten the mood
by introducing another workplace custom. Pointing to a
table with coffee, juice, and bagels, she told the youngsters
to help themselves.
“You know how it is,” she lectured in mock seriousness. “You come in to work. Then it’s coffee break time.”
At most US business schools, a group of at-risk teens
learning the fundamentals of work would not be a common sight. But at Sawyer Business School, a summer jobs
program for urban youth fits right in at the Center for
Public Management.
Established 36 years ago to bring the efficiencies of
business to public service, the Center for Public Management has become one of the region’s leading training and
research institutions for nonprofit organizations and government agencies.
Whether it is training mid-career, mid-level managers
at community health centers, conducting an efficiency
study for a small-town government agency, or introducing
teenagers to the world of work, the Center for Public
Management strives to promote growth and opportunity
where they are needed.
The Timely Return of a Familiar Idea
Public service has been a hot topic at business schools
lately. Wall Street’s collapse and the excesses that preceded
it have caused much soul-searching at business schools,
which educated so many of the leaders whose pursuit of
big profits and paydays helped lead the economy into ruin.
Prompted also by President Obama’s call for all Americans
to perform public service, many schools have launched
programs in social responsibility and ethics. Placement offices at business schools now often steer graduates toward
government and nonprofit organizations.
No such reorientation has been required at Sawyer
Business School, where public service has been at the top
of the agenda for decades.
“This has always been a high priority within the Business School,” says Associate Professor of Public Management Michael Lavin. “When people talk about ethics, it’s
nothing new with us. Certainly the idea that nonprofits,
government, and business work together has always been
part of our theme.”
The Business School launched its public management
program in 1973 when the New England Council, a regional business organization, awarded Suffolk University
a grant to help governments become more efficient.
At first, the school used the money to provide technical help for local governments and to offer seminars for
public officials. Several faculty authored a book, Your
Massachusetts Government, which became a primer for
local leaders. The school also established a public management department and began offering a master’s degree
and an undergraduate major in public administration.
In 1992 Sandy Matava joined the Business School’s public management faculty with a lengthy resume from state
government. She had started her career as a case worker at
the Massachusetts Commission for the Blind where she
worked for ten years. Governor Michael Dukaksis in his
20/
Suffolk Business Magazine
WINTER 2010
first administration recruited here to serve as commissioner for the state’s Commission for the Blind.
After Dukakis lost his reelection bid in 1978, Matava left
government and earned a master’s in public administration
at the Business School. When Dukakis regained the governorship in 1983, he appointed Matava director of the Department of Social Services, a job she held for ten years.
“Sandy Matava was one of the best Commissioners of
Social Services the Commonwealth ever had. She won
national awards for the work we did in foster care, and
she is a superb public manager, said Dukakis.
One of the early projects Matava helped initiate at Suffolk was a study for the Boston Public Health Commission
of people living with HIV in Massachusetts. Under Matava’s direction, researchers surveyed HIV-positive individuals to identify their needs and how best to deliver
services to them. The survey has been repeated annually
for over a dozen years.
As the Public Management department added more
programs in both research and training, Matava and Richard McDowell, then dean of the Business School, began to
explore establishing an umbrella entity for the programs.
While reviewing the school’s budget, they noticed a
line item for a Center for Public Management and an allocation of $400. The long-forgotten item, inserted some
two decades earlier, was exactly what Matava and McDowell were looking for.
“We found our history,” Matava says. “There we were,
ahead $400, but this was an entity that already existed.
We said, ‘Perfect, that’s who we are.’”
With a name and a structure, the center began to expand, gaining research contracts with state and local gov-
ernments as well as with nonprofits. Since then, the center has extended its reach to Washington, DC, launching
an internship program for Business School graduate students in offices of the Massachusetts congressional delegation. The program is named after the late US Representative J. Joseph Moakley, a Suffolk University alumnus
and a member of the Board of Trustees.
The center also looked to nurture and expand connections between government and business. With the Greater Boston Chamber of Commerce, the center launched an
annual one-day conference at which future business leaders, nominated by their employers, work with top government officials to tackle a challenging public policy question. In 2008 officials from MassDevelopment, the state’s
chief economic development agency, discussed at length
with the up-and-coming business leaders different scewww.suffolk.edu/business
/21
Setting Up Community Roots
Many of the young people had never been on a college
campus before, and many had never held a job. As they sat
in nervous silence, Matava decided to lighten the mood
by introducing another workplace custom. Pointing to a
table with coffee, juice, and bagels, she told the youngsters
to help themselves.
“You know how it is,” she lectured in mock seriousness. “You come in to work. Then it’s coffee break time.”
At most US business schools, a group of at-risk teens
learning the fundamentals of work would not be a common sight. But at Sawyer Business School, a summer jobs
program for urban youth fits right in at the Center for
Public Management.
Established 36 years ago to bring the efficiencies of
business to public service, the Center for Public Management has become one of the region’s leading training and
research institutions for nonprofit organizations and government agencies.
Whether it is training mid-career, mid-level managers
at community health centers, conducting an efficiency
study for a small-town government agency, or introducing
teenagers to the world of work, the Center for Public
Management strives to promote growth and opportunity
where they are needed.
The Timely Return of a Familiar Idea
Public service has been a hot topic at business schools
lately. Wall Street’s collapse and the excesses that preceded
it have caused much soul-searching at business schools,
which educated so many of the leaders whose pursuit of
big profits and paydays helped lead the economy into ruin.
Prompted also by President Obama’s call for all Americans
to perform public service, many schools have launched
programs in social responsibility and ethics. Placement offices at business schools now often steer graduates toward
government and nonprofit organizations.
No such reorientation has been required at Sawyer
Business School, where public service has been at the top
of the agenda for decades.
“This has always been a high priority within the Business School,” says Associate Professor of Public Management Michael Lavin. “When people talk about ethics, it’s
nothing new with us. Certainly the idea that nonprofits,
government, and business work together has always been
part of our theme.”
The Business School launched its public management
program in 1973 when the New England Council, a regional business organization, awarded Suffolk University
a grant to help governments become more efficient.
At first, the school used the money to provide technical help for local governments and to offer seminars for
public officials. Several faculty authored a book, Your
Massachusetts Government, which became a primer for
local leaders. The school also established a public management department and began offering a master’s degree
and an undergraduate major in public administration.
In 1992 Sandy Matava joined the Business School’s public management faculty with a lengthy resume from state
government. She had started her career as a case worker at
the Massachusetts Commission for the Blind where she
worked for ten years. Governor Michael Dukaksis in his
20/
Suffolk Business Magazine
WINTER 2010
first administration recruited here to serve as commissioner for the state’s Commission for the Blind.
After Dukakis lost his reelection bid in 1978, Matava left
government and earned a master’s in public administration
at the Business School. When Dukakis regained the governorship in 1983, he appointed Matava director of the Department of Social Services, a job she held for ten years.
“Sandy Matava was one of the best Commissioners of
Social Services the Commonwealth ever had. She won
national awards for the work we did in foster care, and
she is a superb public manager, said Dukakis.
One of the early projects Matava helped initiate at Suffolk was a study for the Boston Public Health Commission
of people living with HIV in Massachusetts. Under Matava’s direction, researchers surveyed HIV-positive individuals to identify their needs and how best to deliver
services to them. The survey has been repeated annually
for over a dozen years.
As the Public Management department added more
programs in both research and training, Matava and Richard McDowell, then dean of the Business School, began to
explore establishing an umbrella entity for the programs.
While reviewing the school’s budget, they noticed a
line item for a Center for Public Management and an allocation of $400. The long-forgotten item, inserted some
two decades earlier, was exactly what Matava and McDowell were looking for.
“We found our history,” Matava says. “There we were,
ahead $400, but this was an entity that already existed.
We said, ‘Perfect, that’s who we are.’”
With a name and a structure, the center began to expand, gaining research contracts with state and local gov-
ernments as well as with nonprofits. Since then, the center has extended its reach to Washington, DC, launching
an internship program for Business School graduate students in offices of the Massachusetts congressional delegation. The program is named after the late US Representative J. Joseph Moakley, a Suffolk University alumnus
and a member of the Board of Trustees.
The center also looked to nurture and expand connections between government and business. With the Greater Boston Chamber of Commerce, the center launched an
annual one-day conference at which future business leaders, nominated by their employers, work with top government officials to tackle a challenging public policy question. In 2008 officials from MassDevelopment, the state’s
chief economic development agency, discussed at length
with the up-and-coming business leaders different scewww.suffolk.edu/business
/21
Setting Up Community Roots
narios for redevelopment of the former Fort Devens military base west of Boston. The center also offers a legislative staff training seminar and will host the Fifth
International Conference on E-Government in the fall.
Education for the Workplace:
The Center’s On-Site Certificate Programs
One evening this past July, a small crowd gathered in the
stately Sargent Hall Function Room. Although caps and
gowns were absent, the event had all the other trappings
of a commencement.
Families sat together, one member typically clutching
a bouquet and another a camera. The mood was celebratory, although sprinkled with moments of solemnity. As the
ceremony got underway, the proceedings were punctuated
by occasional baby cries and cell phone ringtones.
In the front row sat 22 women and men beaming with
pride. These about-to-be graduates were employees at
community health centers across Massachusetts. They
had completed a 25-week academic program run by the
Center for Public Management, and they were about to
receive certificates for their accomplishments.
Chosen by his classmates to speak on behalf of the students, Luke Matthew Logan, an employee of Brockton
Neighborhood Health Center, started by thanking the
families, the agencies, and the teachers.
“The professors brought their areas of expertise and
their life experiences to the classroom,” he said. “This
program has had a positive effect on my life and the lives
of all of my classmates. This is a tool to better our futures
and our community health centers, said Luke.”
Like many nonprofits, community health centers are
complex organizations with multimillion-dollar budgets
and large staffs. These agencies need skilled managers,
and it is in the interest of the centers that employees grow
and advance in their jobs.
But pay tends to be low at nonprofits, and employees
who want to go back to school typically cannot afford time
off or hefty tuition bills. Those who do get advanced degrees often leave their agencies afterward for a betterpaying job in business.
From the left:
Clarence Cooper,
Matava, Nicole Rivers
and Michael Lavin
22/
Suffolk Business Magazine
WINTER 2010
About ten years ago, Matava and Professor Clarence
Cooper, a former Massachusetts undersecretary of health
and human services, were discussing this problem and
lamenting the fact that a mid-career return to school had
become much harder and more expensive than when they
had gone back to get their advanced degrees.
Cooper and Matava hatched a plan for a graduatelevel program that would be tailored for nonprofit or small
government agency employees: conducted on-site, affordable, and compatible with employees’ existing work
schedules. It would be substantive, but not exclusive.
Thus were born the Center for Public Management’s
certificate programs, which consisted of intensive academic sessions that would meet on Fridays at an organization’s work site and be taught by business school faculty
and adjunct professors. The coursework would be rigorous, and students who completed the program would receive a certificate—not only an important award in itself
but also the equivalent of
“ he professors
T
five graduate course credits, which can be used tobrought their areas
ward a master’s in public
of expertise and their
administration.
life experiences to
“Initially, we thought
the classroom,” he
we’d try it at one or two
said. “This program
sites and see how it
has had a positive
worked,” Cooper recalls.
effect on my life and
Among the first to sign
up were the Massachusetts
the lives of all of my
League of Community
classmates. This is
Health Centers and the
a tool to better
Massachusetts Council of
our futures and
Human Service Providers.
our community
Both organizations emhealth centers.”
braced the program, and
both continue to use it today. Since then, the center has educated over 700 public
service managers in Massachusetts and generates
$300,000 in revenue.
“It has become a wonderful pipeline into Suffolk and
a wonderful career- and esteem-building exercise for the
students,” says James W. Hunt Jr., president of the league
and a member of the Business School faculty.
The certificate program has grown steadily, branching
out to a range of agencies. “In the last year or so, we’ve
gone into the areas of public safety, municipal government, and communications and philanthropy,” says Lavin,
who teaches in the program.
Among the agencies that currently host the certificate
program are the Metropolitan Law Enforcement Council,
the Haitian Multi-Service Center, the Cape Cod Community Media Center, Metropolitan Area Planning Council,
and the town of Barnstable.
In nine years, the program has produced over 700
graduates. Although the program was not planned as recruiting tool, certificate graduates now make up between
10 and 15 percent of Suffolk’s public administration graduate students.
Two of the community health center employees who
received their certificates in July are going into the master’s program. Holly Cavender-Wood, a speech pathologist
James W. Hunt, Jr.
at the Martha Eliot Health Center at Children’s Hospital
“Given the economic constraints, communities are
Boston, and Herliva Linares, an administrator in the den- looking for innovative ways to address inefficiencies and
tal program at Lynn Community Health Center, both re- allocate resources,” says Nicole Rivers, the center’s assisceived $25,000 scholarships from Suffolk and the Eunice tant director. “Our role is to offer strategies. As a third
Kennedy Shriver Center in Waltham to continue their party, we bring a different perspective.”
studies at Suffolk University.
Marshfield Town
After receiving her certificate at the July ceremony, “It has become a wonderful
Administrator Rocco
Cavender-Wood reflected on what the program has meant pipeline into Suffolk and a
Longo says that a reto her “The passion, the vision, the mission of the commucently concluded
nity health centers—it all connects at Suffolk University,” wonderful career- and
strategic planning
esteem-building exercise
she said. “This is a huge opportunity.”
project led by Rivers
for the students,” says
got Marshfield’s officials and departExpertise for Enhanced Leadership:
James W. Hunt Jr., presiThe Center’s Research and Advisory Services
ment heads working
dent of the league and a
together to establish
Like profit-making businesses, nonprofits sometimes need member of the Business
priorities.
outside help. But hiring a pricey consulting firm is impos- School faculty.
sible for most nonprofits and smaller government agen“In Marshfield,
government is decies, especially at a time when budgets are being squeezed
by the economic downturn.
centralized, so it is important to try to have the commuThe Center for Public Management fills this gap by nity doing things in synch,” Longo says. “Nicole is very
using faculty, staff, and graduate students to deliver af- energetic. She had everyone on the same page.”
fordable expert advice to nonprofit agencies. For HostellFor Sandy Matava, public service is not just a day
ing International, the center examined the merits of build- job. She serves as a volunteer board member and ading a new youth hostel in Boston. The HIV survey for the viser to a number of nonprofit organizations, and she
Boston Public Health Commission has been a signature notes that many other faculty and staff at the center do
research project for the center for over a decade. Other the same thing.
organizations that have received technical help from the
Matava sees the center’s varied and growing programs
center are the Boston City Council, the Massachusetts as bound together by a common theme. SB
Executive Office of Public Safety, the Massachusetts Department of Social Services, and UMass Medical School. The Center for Public Management offers training and certifiLocal governments have increasingly looked to the cate programs as well as research and consulting services. To
center for technical help. Billerica, Georgetown, Nan- learn more about the Center for Public Management, visit www.
tucket, and Marshfield are among the towns that have suffolk.edu/cpm or call 617.573.8222.
sought advice from the center’s experts.
www.suffolk.edu/business
/23
Setting Up Community Roots
narios for redevelopment of the former Fort Devens military base west of Boston. The center also offers a legislative staff training seminar and will host the Fifth
International Conference on E-Government in the fall.
Education for the Workplace:
The Center’s On-Site Certificate Programs
One evening this past July, a small crowd gathered in the
stately Sargent Hall Function Room. Although caps and
gowns were absent, the event had all the other trappings
of a commencement.
Families sat together, one member typically clutching
a bouquet and another a camera. The mood was celebratory, although sprinkled with moments of solemnity. As the
ceremony got underway, the proceedings were punctuated
by occasional baby cries and cell phone ringtones.
In the front row sat 22 women and men beaming with
pride. These about-to-be graduates were employees at
community health centers across Massachusetts. They
had completed a 25-week academic program run by the
Center for Public Management, and they were about to
receive certificates for their accomplishments.
Chosen by his classmates to speak on behalf of the students, Luke Matthew Logan, an employee of Brockton
Neighborhood Health Center, started by thanking the
families, the agencies, and the teachers.
“The professors brought their areas of expertise and
their life experiences to the classroom,” he said. “This
program has had a positive effect on my life and the lives
of all of my classmates. This is a tool to better our futures
and our community health centers, said Luke.”
Like many nonprofits, community health centers are
complex organizations with multimillion-dollar budgets
and large staffs. These agencies need skilled managers,
and it is in the interest of the centers that employees grow
and advance in their jobs.
But pay tends to be low at nonprofits, and employees
who want to go back to school typically cannot afford time
off or hefty tuition bills. Those who do get advanced degrees often leave their agencies afterward for a betterpaying job in business.
From the left:
Clarence Cooper,
Matava, Nicole Rivers
and Michael Lavin
22/
Suffolk Business Magazine
WINTER 2010
About ten years ago, Matava and Professor Clarence
Cooper, a former Massachusetts undersecretary of health
and human services, were discussing this problem and
lamenting the fact that a mid-career return to school had
become much harder and more expensive than when they
had gone back to get their advanced degrees.
Cooper and Matava hatched a plan for a graduatelevel program that would be tailored for nonprofit or small
government agency employees: conducted on-site, affordable, and compatible with employees’ existing work
schedules. It would be substantive, but not exclusive.
Thus were born the Center for Public Management’s
certificate programs, which consisted of intensive academic sessions that would meet on Fridays at an organization’s work site and be taught by business school faculty
and adjunct professors. The coursework would be rigorous, and students who completed the program would receive a certificate—not only an important award in itself
but also the equivalent of
“ he professors
T
five graduate course credits, which can be used tobrought their areas
ward a master’s in public
of expertise and their
administration.
life experiences to
“Initially, we thought
the classroom,” he
we’d try it at one or two
said. “This program
sites and see how it
has had a positive
worked,” Cooper recalls.
effect on my life and
Among the first to sign
up were the Massachusetts
the lives of all of my
League of Community
classmates. This is
Health Centers and the
a tool to better
Massachusetts Council of
our futures and
Human Service Providers.
our community
Both organizations emhealth centers.”
braced the program, and
both continue to use it today. Since then, the center has educated over 700 public
service managers in Massachusetts and generates
$300,000 in revenue.
“It has become a wonderful pipeline into Suffolk and
a wonderful career- and esteem-building exercise for the
students,” says James W. Hunt Jr., president of the league
and a member of the Business School faculty.
The certificate program has grown steadily, branching
out to a range of agencies. “In the last year or so, we’ve
gone into the areas of public safety, municipal government, and communications and philanthropy,” says Lavin,
who teaches in the program.
Among the agencies that currently host the certificate
program are the Metropolitan Law Enforcement Council,
the Haitian Multi-Service Center, the Cape Cod Community Media Center, Metropolitan Area Planning Council,
and the town of Barnstable.
In nine years, the program has produced over 700
graduates. Although the program was not planned as recruiting tool, certificate graduates now make up between
10 and 15 percent of Suffolk’s public administration graduate students.
Two of the community health center employees who
received their certificates in July are going into the master’s program. Holly Cavender-Wood, a speech pathologist
James W. Hunt, Jr.
at the Martha Eliot Health Center at Children’s Hospital
“Given the economic constraints, communities are
Boston, and Herliva Linares, an administrator in the den- looking for innovative ways to address inefficiencies and
tal program at Lynn Community Health Center, both re- allocate resources,” says Nicole Rivers, the center’s assisceived $25,000 scholarships from Suffolk and the Eunice tant director. “Our role is to offer strategies. As a third
Kennedy Shriver Center in Waltham to continue their party, we bring a different perspective.”
studies at Suffolk University.
Marshfield Town
After receiving her certificate at the July ceremony, “It has become a wonderful
Administrator Rocco
Cavender-Wood reflected on what the program has meant pipeline into Suffolk and a
Longo says that a reto her “The passion, the vision, the mission of the commucently concluded
nity health centers—it all connects at Suffolk University,” wonderful career- and
strategic planning
esteem-building exercise
she said. “This is a huge opportunity.”
project led by Rivers
for the students,” says
got Marshfield’s officials and departExpertise for Enhanced Leadership:
James W. Hunt Jr., presiThe Center’s Research and Advisory Services
ment heads working
dent of the league and a
together to establish
Like profit-making businesses, nonprofits sometimes need member of the Business
priorities.
outside help. But hiring a pricey consulting firm is impos- School faculty.
sible for most nonprofits and smaller government agen“In Marshfield,
government is decies, especially at a time when budgets are being squeezed
by the economic downturn.
centralized, so it is important to try to have the commuThe Center for Public Management fills this gap by nity doing things in synch,” Longo says. “Nicole is very
using faculty, staff, and graduate students to deliver af- energetic. She had everyone on the same page.”
fordable expert advice to nonprofit agencies. For HostellFor Sandy Matava, public service is not just a day
ing International, the center examined the merits of build- job. She serves as a volunteer board member and ading a new youth hostel in Boston. The HIV survey for the viser to a number of nonprofit organizations, and she
Boston Public Health Commission has been a signature notes that many other faculty and staff at the center do
research project for the center for over a decade. Other the same thing.
organizations that have received technical help from the
Matava sees the center’s varied and growing programs
center are the Boston City Council, the Massachusetts as bound together by a common theme. SB
Executive Office of Public Safety, the Massachusetts Department of Social Services, and UMass Medical School. The Center for Public Management offers training and certifiLocal governments have increasingly looked to the cate programs as well as research and consulting services. To
center for technical help. Billerica, Georgetown, Nan- learn more about the Center for Public Management, visit www.
tucket, and Marshfield are among the towns that have suffolk.edu/cpm or call 617.573.8222.
sought advice from the center’s experts.
www.suffolk.edu/business
/23
From the top to bottom:
Richard Beinecke, associate professor of public management
Esther Maycock-Thorne, EMBA ‘08
C. Gopiniath, chair, and associate professor of strategy and
international business
Bill Popeleski presents Phyllis Goodwin with Alumni Award in 2008
GETTING ALOT OUT OF
Suffolk has always been enriched by the
experiences of faculty with achievements
both inside and outside of academia
By Judy Rakowsky
P
rofessor C. Gopinath’s international business students can learn about his nonprofit that helped an
orphanage in India fund itself by running something like a miniature-Kinkos. Public Management Professor Richard Beinecke’s students get the inside scoop from
his campaign work for US congresswoman Niki Tsongas
as well as Democratic presidential candidates Hillary
Clinton and Barack Obama.
Suffolk has always been enriched by the experiences
of faculty with achievements both inside and outside of
academia and students who earn degrees while keeping
full-time jobs. Less visible are the countless outside efforts
by faculty, students and alumni who contribute time and
energy to ventures that are improving lives and bringing
change in Boston and around the world.
But the examples are inspiring. Esther MaycockThorne, EMBA `09, has tales to tell about preserving a
program that offers affordable mortgages to low-income borrowers through volunteer work she juggled
while in school and working full-time as a financial
analyst for Massachusetts General Hospital. Sudents
and alumni have a model in Bill Popeleski, MBA `87,
who is a management consultant to Wall Street by day
and around the edges serves as a major asset to Suffolk’s
alumni operations, having gone from leading the New
York alumni chapter to chairing the entire University
Alumni Council.
“Suffolk is a can-do real practitioner type of place,”
says Beinecke, associate professor of public management
and health administration. And the work that Beinecke
and others do for nonprofits enhances that atmosphere of
involvement in the world.
“The school encourages a culture of involvement,” says
Beinecke, who has run many political campaigns out of
his Concord home. “Students can see what I’ve done and
24/
Suffolk Business Magazine
WINTER 2010
I hope it inspires some values, that getting involved in the
public side is important.”
Students have derived direct benefits from Beinecke’s
outside experiences. Some of his students have gotten internships and others were able to dial up congressional staffers
as well as Tsongas herself for input into class papers.
He’s found that the lessons of the campaigns are relevant to his teachings on leadership and on his work to
improve global mental health. And as he tells students,
“Volunteering is good stuff to do, not to mention having
it on the resume.”
Esther Maycock-Thorne was not thinking of her resume
when she took a first-time homebuyers’ class that helped
her—a single mother making $31,000 a year find her piece
of the American dream in Brockton. The mortgage she got
through the Massachusetts Housing Partnership persuaded Maycock-Thorne to contribute her skills as a financial
analyst to the Massachusetts Affordable Housing Alliance.
She rose to the position of treasurer at the alliance, whose
board accommodated her schedule when she enrolled at
in the Executive MBA program in 2008.
“I like giving back,” says Maycock-Thorne, who immigrated in 1990 from Barbados with her daughters, now 17
and 25. “If I can pave the way for someone else I’m happy.”
At Suffolk she learned how businesses work and
the function of each position in a company. Her education fueled her confidence in the volunteer realm
when she lobbied elected officials and negotiated with
bankers to maintain the affordable mortgage program.
The program, which has helped 1,700 lower —income
families, offers a lower interest rate on the first mortgage and expiring interest payments after 10 years on
a second mortgage.
With the Suffolk education, she went from a junior
position overseeing a $10 million budget to the capital
analyst’s job she has at Massachusetts General Hospital,
managing a $1.3 billion budget.
Professor Gopinath has brought a few students working
or engaging in global travel seminars to Bangalore, India to
see the work of his “hobby” the American Association for
the Social Advancement of India. The nonprofit creates
revenue streams –such as the copying business and a dairy-for entities that serve the poor as well as mentally ill and
disabled people. Gopinath says he and the other five volunteer directors work nights and weekends and gather
monthly to choose worthwhile agencies to support; the
directors encourage these groups to operate efficiently as
well as to share best practices with one another.
The organization, which he has been involved with
for a decade, insists that no money go to administrative
costs, and directors even pick up the cost of the newsletter that they send to donors. The needs in India are great,
but as Gopinath says, “You have to start somewhere.”
“The bottom line is,” he says, “You don’t need to be Bill
Gates or Warren Buffett to be philanthropic.
Bill Popeleski’s way of giving back has been to give to the
institution that gave him so much. Seven years ago, he became
co-chair of the New York alumni chapter and started ramping
up its connection with the university. Fast forward to today
and he has a scholarship in his name and has regular conversations with University President David J. Sargent.
“It’s like peeling an onion,” said Popeleski, who has
progressively moved up from member to president of the
Business School Alumni Board to his present post chairing the entire University Alumni Council. “You get more
into it. You get to the real core and it’s very intense.”
Popeleski said it’s gratifying to connect with students
and the university through alumni board work. “It’s been
an amazing opportunity for me. It’s a two-way street. The
more engaged you become the more interesting it is.” SB
www.suffolk.edu/business
/25
From the top to bottom:
Richard Beinecke, associate professor of public management
Esther Maycock-Thorne, EMBA ‘08
C. Gopiniath, chair, and associate professor of strategy and
international business
Bill Popeleski presents Phyllis Goodwin with Alumni Award in 2008
GETTING ALOT OUT OF
Suffolk has always been enriched by the
experiences of faculty with achievements
both inside and outside of academia
By Judy Rakowsky
P
rofessor C. Gopinath’s international business students can learn about his nonprofit that helped an
orphanage in India fund itself by running something like a miniature-Kinkos. Public Management Professor Richard Beinecke’s students get the inside scoop from
his campaign work for US congresswoman Niki Tsongas
as well as Democratic presidential candidates Hillary
Clinton and Barack Obama.
Suffolk has always been enriched by the experiences
of faculty with achievements both inside and outside of
academia and students who earn degrees while keeping
full-time jobs. Less visible are the countless outside efforts
by faculty, students and alumni who contribute time and
energy to ventures that are improving lives and bringing
change in Boston and around the world.
But the examples are inspiring. Esther MaycockThorne, EMBA `09, has tales to tell about preserving a
program that offers affordable mortgages to low-income borrowers through volunteer work she juggled
while in school and working full-time as a financial
analyst for Massachusetts General Hospital. Sudents
and alumni have a model in Bill Popeleski, MBA `87,
who is a management consultant to Wall Street by day
and around the edges serves as a major asset to Suffolk’s
alumni operations, having gone from leading the New
York alumni chapter to chairing the entire University
Alumni Council.
“Suffolk is a can-do real practitioner type of place,”
says Beinecke, associate professor of public management
and health administration. And the work that Beinecke
and others do for nonprofits enhances that atmosphere of
involvement in the world.
“The school encourages a culture of involvement,” says
Beinecke, who has run many political campaigns out of
his Concord home. “Students can see what I’ve done and
24/
Suffolk Business Magazine
WINTER 2010
I hope it inspires some values, that getting involved in the
public side is important.”
Students have derived direct benefits from Beinecke’s
outside experiences. Some of his students have gotten internships and others were able to dial up congressional staffers
as well as Tsongas herself for input into class papers.
He’s found that the lessons of the campaigns are relevant to his teachings on leadership and on his work to
improve global mental health. And as he tells students,
“Volunteering is good stuff to do, not to mention having
it on the resume.”
Esther Maycock-Thorne was not thinking of her resume
when she took a first-time homebuyers’ class that helped
her—a single mother making $31,000 a year find her piece
of the American dream in Brockton. The mortgage she got
through the Massachusetts Housing Partnership persuaded Maycock-Thorne to contribute her skills as a financial
analyst to the Massachusetts Affordable Housing Alliance.
She rose to the position of treasurer at the alliance, whose
board accommodated her schedule when she enrolled at
in the Executive MBA program in 2008.
“I like giving back,” says Maycock-Thorne, who immigrated in 1990 from Barbados with her daughters, now 17
and 25. “If I can pave the way for someone else I’m happy.”
At Suffolk she learned how businesses work and
the function of each position in a company. Her education fueled her confidence in the volunteer realm
when she lobbied elected officials and negotiated with
bankers to maintain the affordable mortgage program.
The program, which has helped 1,700 lower —income
families, offers a lower interest rate on the first mortgage and expiring interest payments after 10 years on
a second mortgage.
With the Suffolk education, she went from a junior
position overseeing a $10 million budget to the capital
analyst’s job she has at Massachusetts General Hospital,
managing a $1.3 billion budget.
Professor Gopinath has brought a few students working
or engaging in global travel seminars to Bangalore, India to
see the work of his “hobby” the American Association for
the Social Advancement of India. The nonprofit creates
revenue streams –such as the copying business and a dairy-for entities that serve the poor as well as mentally ill and
disabled people. Gopinath says he and the other five volunteer directors work nights and weekends and gather
monthly to choose worthwhile agencies to support; the
directors encourage these groups to operate efficiently as
well as to share best practices with one another.
The organization, which he has been involved with
for a decade, insists that no money go to administrative
costs, and directors even pick up the cost of the newsletter that they send to donors. The needs in India are great,
but as Gopinath says, “You have to start somewhere.”
“The bottom line is,” he says, “You don’t need to be Bill
Gates or Warren Buffett to be philanthropic.
Bill Popeleski’s way of giving back has been to give to the
institution that gave him so much. Seven years ago, he became
co-chair of the New York alumni chapter and started ramping
up its connection with the university. Fast forward to today
and he has a scholarship in his name and has regular conversations with University President David J. Sargent.
“It’s like peeling an onion,” said Popeleski, who has
progressively moved up from member to president of the
Business School Alumni Board to his present post chairing the entire University Alumni Council. “You get more
into it. You get to the real core and it’s very intense.”
Popeleski said it’s gratifying to connect with students
and the university through alumni board work. “It’s been
an amazing opportunity for me. It’s a two-way street. The
more engaged you become the more interesting it is.” SB
www.suffolk.edu/business
/25
By Leah Ritchie
Law Enforcement’s
Secret Weapon:
Brenda Bond
W
hen Bond joined Suffolk in 2007 as
an Assistant Professor of Public
Management, her main goal was to
bring practical experience to her students. “I
know how public policy can be directly applied to the social problems that communities
face every day,” she says.
Bond adds that her law enforcement background has taught her how to work with many
different agencies within and outside of the
law enforcement community. “No one public
agency can do it alone. I know the challenges
of multi-agency work and can share this experience with students,” she says.
After earning degrees in criminal justice
and social psychology from the University of
Massachusetts at Lowell, Bond became a
grantwriter and community liaison at the
Center for Family, Work and Community, an
outreach arm of UMass Lowell with a mandate to address youth violence, drug abuse,
and social problems.
While she was working at the center, Edward Davis, then chief of police in Lowell,
asked Bond to write grants for programs in
community policing. Bond and Davis both
believed that fostering close ties and positive
relationships between law enforcement and
the community could prevent crime. “Getting the community involved as a partner
helps demonstrate that the police serve a
broad role in the quality of life in a community,” says Bond.
When Bond suggested that she would be
more effective as a permanent member of the
Lowell police than as an outside consultant,
Davis immediately hired her as director of
research and development. In her new posi26/
Suffolk Business Magazine
WINTER 2010
A Commitment to Justice.
A Commitment to Suffolk.
tion, Bond drew upon current research on
community satisfaction with the police and
perceptions about neighborhood safety. Her
job was to take that research and apply it
practically to make law enforcement officers
more efficient and effective.
“I wanted to discover how we could capitalize on our relationship with the academic
community to develop strategies on how we
could become a better department and to contribute to the research,” Bond says.
Bond also helped the Lowell police administer a $1million grant from the U.S. Department of Justice to expand their programs in
community policing. Lowell was one of only
five cities nationally to receive the grant. She
created a program to establish direct contact
between the police and members of different
ethnic communities. “Some people have had
traumatic histories with law enforcement in
their home countries,” she says. “We wanted
to open up the dialogue so groups could learn
about each other and come together on issues
of public safety.”
After three years with the Lowell Police
Department, Bond decided that she wanted
to acquire the skills needed to conduct research on her own. She enrolled as a PhD
student at the Heller School for Social Policy and Management at Brandeis University and completed her degree in social
policy in 2006.
At Brandeis, Bond co-authored a groundbreaking study of Wilson and Kelling’s broken
windows theory with Harvard professor Anthony Braga. The broken windows theory
claims that punishing minor crimes—such as
graffiti and loitering—can ultimately cut down
on the occurrence of more serious crimes.
Bond and Braga found that in areas of Lowell
that received special police services, such as
surveillance and cleanup of empty lots, there
was a 20 percent reduction in police calls. The
study was among the first to provide hard data
to support the broken windows theory.
Bond says that she enjoyed doing the study
because she was able to help the community
by putting research into practice. “I believe
research should be applied. It is good to see
results,” she says.
Bond has applied that results-oriented approach to her faculty research program at Suffolk. Currently she is the principal investigator for the Lowell Shannon Project, which is
part of a statewide grant program for addressing youth violence. Bond’s particular interest
is in how agencies can better cooperate for
the purpose of dealing with issues of youth
violence and other social problems. “The
challenges of public safety really require the
work of a diverse group of actors. I’m interested in how these various actors come together to identify and address crime problems,” she says.
The tie Bond and Davis formed back in
Lowell is still very active today. Presently
Bond is working closely with Davis—who is
now commissioner of the Boston Police Department—and his staff to redesign the department’s Office of Research and Development (ORD). As part of the redesign, Bond is
looking at ways to incorporate private sector
research and development practices into the
way the ORD and the police department operate. Also, Davis has been a guest speaker in
Bond’s public management courses. SB
www.suffolk.edu/business
/27
By Leah Ritchie
Law Enforcement’s
Secret Weapon:
Brenda Bond
W
hen Bond joined Suffolk in 2007 as
an Assistant Professor of Public
Management, her main goal was to
bring practical experience to her students. “I
know how public policy can be directly applied to the social problems that communities
face every day,” she says.
Bond adds that her law enforcement background has taught her how to work with many
different agencies within and outside of the
law enforcement community. “No one public
agency can do it alone. I know the challenges
of multi-agency work and can share this experience with students,” she says.
After earning degrees in criminal justice
and social psychology from the University of
Massachusetts at Lowell, Bond became a
grantwriter and community liaison at the
Center for Family, Work and Community, an
outreach arm of UMass Lowell with a mandate to address youth violence, drug abuse,
and social problems.
While she was working at the center, Edward Davis, then chief of police in Lowell,
asked Bond to write grants for programs in
community policing. Bond and Davis both
believed that fostering close ties and positive
relationships between law enforcement and
the community could prevent crime. “Getting the community involved as a partner
helps demonstrate that the police serve a
broad role in the quality of life in a community,” says Bond.
When Bond suggested that she would be
more effective as a permanent member of the
Lowell police than as an outside consultant,
Davis immediately hired her as director of
research and development. In her new posi26/
Suffolk Business Magazine
WINTER 2010
A Commitment to Justice.
A Commitment to Suffolk.
tion, Bond drew upon current research on
community satisfaction with the police and
perceptions about neighborhood safety. Her
job was to take that research and apply it
practically to make law enforcement officers
more efficient and effective.
“I wanted to discover how we could capitalize on our relationship with the academic
community to develop strategies on how we
could become a better department and to contribute to the research,” Bond says.
Bond also helped the Lowell police administer a $1million grant from the U.S. Department of Justice to expand their programs in
community policing. Lowell was one of only
five cities nationally to receive the grant. She
created a program to establish direct contact
between the police and members of different
ethnic communities. “Some people have had
traumatic histories with law enforcement in
their home countries,” she says. “We wanted
to open up the dialogue so groups could learn
about each other and come together on issues
of public safety.”
After three years with the Lowell Police
Department, Bond decided that she wanted
to acquire the skills needed to conduct research on her own. She enrolled as a PhD
student at the Heller School for Social Policy and Management at Brandeis University and completed her degree in social
policy in 2006.
At Brandeis, Bond co-authored a groundbreaking study of Wilson and Kelling’s broken
windows theory with Harvard professor Anthony Braga. The broken windows theory
claims that punishing minor crimes—such as
graffiti and loitering—can ultimately cut down
on the occurrence of more serious crimes.
Bond and Braga found that in areas of Lowell
that received special police services, such as
surveillance and cleanup of empty lots, there
was a 20 percent reduction in police calls. The
study was among the first to provide hard data
to support the broken windows theory.
Bond says that she enjoyed doing the study
because she was able to help the community
by putting research into practice. “I believe
research should be applied. It is good to see
results,” she says.
Bond has applied that results-oriented approach to her faculty research program at Suffolk. Currently she is the principal investigator for the Lowell Shannon Project, which is
part of a statewide grant program for addressing youth violence. Bond’s particular interest
is in how agencies can better cooperate for
the purpose of dealing with issues of youth
violence and other social problems. “The
challenges of public safety really require the
work of a diverse group of actors. I’m interested in how these various actors come together to identify and address crime problems,” she says.
The tie Bond and Davis formed back in
Lowell is still very active today. Presently
Bond is working closely with Davis—who is
now commissioner of the Boston Police Department—and his staff to redesign the department’s Office of Research and Development (ORD). As part of the redesign, Bond is
looking at ways to incorporate private sector
research and development practices into the
way the ORD and the police department operate. Also, Davis has been a guest speaker in
Bond’s public management courses. SB
www.suffolk.edu/business
/27
Service-Learning
Empowers Leadership
Professor Dumas
Discusses the
Importance of
Service-Learning
By Lana B. Caron, MBA ‘03
G
iven current economic conditions, today’s career
outlook is probably not the ideal scenario that we
all had in mind while at Suffolk. It is disappointing,
to say the least, that our big plans of a dream job with a sweet
paycheck and a sunny corner office with impressive views
have had to be put on hold. Instead, graduates are being
asked to meet increasingly higher expectations as they fight
for relevance and develop their own niches in a sink-orswim environment. And while the conditions of the game
may have changed, the rules have not, a fact that continues
to drive demand for great leaders in these tough times.
Amid this environment, many business schools, including the Sawyer Business School, are seeking to train
the leaders of tomorrow in a transformational way by integrating service-learning into the curriculum. By exposing students to more than just classroom knowledge, this
approach allows future leaders to learn by doing, sharpen
problem-solving skills, and find solutions to real-life issues that affect our communities and society at large.
Service-learning can enhance students’ skills in such
areas as collaboration; teamwork; appreciation of diversity; tolerance of ambiguity, limits, and complexity; conflict and interdependency management; active listening;
critical thinking; and, ultimately, leadership. It is leadership that makes a difference, helps transform for the better, and drives innovation and healthy change. As one top
executive recently said, “We now need great leaders more
than ever.” Transformational leaders are in high demand
when the economy is booming but even more so when
times are tough.
Peter Drucker once said, “Leaders grow, they are not
made.” If leaders indeed grow, what facilitates such growth?
Can service-learning be one of the agents of change?
Dr. Colette Dumas, professor of management and entrepreneurship and a director of the Center for Innovation
and Change Leadership, has written a number of articles
and done extensive research on the service-learning approach in management education. Her change leadership
work with several well-known businesses has been profiled
in The Wall Street Journal, among other periodicals. I
asked Colette to share her insights on this topic:
28/
Suffolk Business Magazine
WINTER 2010
Q&A
LC: Dr. Dumas, how do you define service-
LC: Given this trend, what are some of the
CD: In service-learning, students perform
CD: Suffolk University has the S.O.U.L.S.
learning?
meaningful service for their communities and
society while engaging in reflection or study
that is related to that service. Service-learning
reflects the belief that education must be
linked to social responsibility and that the
most effective learning is active and connected to experience in some meaningful way. It
integrates community service projects into
the curriculum and aims to enrich the academic experience, teach civic responsibility,
and meet real community needs.
LC: What skills does it target?
CD: Service-learning helps educate students
to build tolerance for ambiguity and an understanding of limitations and complexity. As
a result, students develop the ability to interact productively with people from diverse
backgrounds, use collaborative problem-solving skills, identify a community beyond the
self, and have a conception of the common
good. Students ultimately develop a sense of
personal efficacy and a commitment to the
power of groups to affect decisions.
LC: Does this approach have any connection
to cultivating leaders?
CD: Yes. Service-learning can foster such val-
ues as learning by doing, stakeholder agency,
equitable power distribution, democratic dialogue, equality, and fairness. It is a means for
management faculty to engage students in
social change awareness activities as well as
to prepare them for the key decision-making
and leadership that managerial work entails.
Service-learning helps students to be effective
while learning what to be effective about.
LC: Is service-learning a new trend in management education?
CD: Relatively new. Service-learning, in the
form we are discussing, has been in practice
since the late 1980s and early 1990s. Organizations such as Campus Compact, a coalition of
college and university presidents, and the
Corporation for National Service, a federal
government agency, have promoted and supported the growth of service-learning.
current developments at Suffolk?
community service and service-learning center, with a competent and dedicated staff directed by Keila Garcia Surumay with Assistant Director Shirley Consuegra. At the
Business School, our assistant dean, Dr. Laurie Levesque, is a strong advocate of servicelearning. She has incorporated service-learning into our new undergraduate core
requirement course, MGT 200: Leadership
and Social Responsibility (see article on page
30 for more about this course).
LC: How does the service-learning approach compare to case-based and other
experiential approaches typically used in
business schools?
CD: Typical classroom experiences, even
those that integrate a comprehensive case
study into the curriculum, cannot always integrate social and technical lessons in a way
that allows students to develop the higherlevel cognitive skills they will need in practice. Additionally, participants often enter the
classroom with wide-ranging levels of knowledge, making it difficult for the instructor to
target the appropriate level of instruction
with a lecture-style delivery format.
LC: Does it have anything in common with a
co-op experience or internship?
CD: The focus of service-learning is not the
same as that of a co-op or an internship in
which the student seeks to gain work experience, network, make contacts, and add experience to his or her resume. While students
may still gain these benefits, service-learning
is first about meeting the community’s needs,
solving the community’s problems, and addressing those needs by learning to apply
theory in real life.
get much-needed medical care, given that
seeking Western medical care goes against
their cultural norms; (2) aligning a nonprofit’s
organizational culture and philosophical approach with its fundraising priorities; and (3)
helping a nonprofit identify the best potential
corporate partners for fundraising purposes
and involvement with the community.
LC: How would you describe the impact,
based on the feedback from the participants?
CD: Overall, both students and community
partners feel that it is worthwhile. Both have
learned from the experience, opening their
horizons and positioning them for greater
success in the future. Here are a few comments from students and participants:
In their journals, students typically speak of
an evolution in their perspectives from “expert MBA going in to solve the problem”
through “novice out of his or her element,
wondering what I’m doing here” to “working
together to address real-life dilemmas.”
An employee of one of the partnering
organizations once told me, “I learned a
great deal from working with the students.
They offered perspectives on problems that
are vastly different from my way of looking
at things.”
And this is just the beginning. “This program has so much potential because it offers
immediate value to both parties,” said Scott
Stolze, executive director of Furnishing for
Hope, a Boston-based nonprofit that assists
natural disaster victims across the United
States by providing free furniture and other
household items.
Undeniably, service-learning delivers
many benefits and appears to be one of those
practical tools that will continue to gain momentum in developing great leaders of today
and tomorrow. SB
LC: What are some of the real-life issues students engaged in service-learning have helped
address?
CD: Our students have focused on such issues
as (1) how to convince Cambodian refugees to
use a community health center so they could
www.suffolk.edu/business
/29
Service-Learning
Empowers Leadership
Professor Dumas
Discusses the
Importance of
Service-Learning
By Lana B. Caron, MBA ‘03
G
iven current economic conditions, today’s career
outlook is probably not the ideal scenario that we
all had in mind while at Suffolk. It is disappointing,
to say the least, that our big plans of a dream job with a sweet
paycheck and a sunny corner office with impressive views
have had to be put on hold. Instead, graduates are being
asked to meet increasingly higher expectations as they fight
for relevance and develop their own niches in a sink-orswim environment. And while the conditions of the game
may have changed, the rules have not, a fact that continues
to drive demand for great leaders in these tough times.
Amid this environment, many business schools, including the Sawyer Business School, are seeking to train
the leaders of tomorrow in a transformational way by integrating service-learning into the curriculum. By exposing students to more than just classroom knowledge, this
approach allows future leaders to learn by doing, sharpen
problem-solving skills, and find solutions to real-life issues that affect our communities and society at large.
Service-learning can enhance students’ skills in such
areas as collaboration; teamwork; appreciation of diversity; tolerance of ambiguity, limits, and complexity; conflict and interdependency management; active listening;
critical thinking; and, ultimately, leadership. It is leadership that makes a difference, helps transform for the better, and drives innovation and healthy change. As one top
executive recently said, “We now need great leaders more
than ever.” Transformational leaders are in high demand
when the economy is booming but even more so when
times are tough.
Peter Drucker once said, “Leaders grow, they are not
made.” If leaders indeed grow, what facilitates such growth?
Can service-learning be one of the agents of change?
Dr. Colette Dumas, professor of management and entrepreneurship and a director of the Center for Innovation
and Change Leadership, has written a number of articles
and done extensive research on the service-learning approach in management education. Her change leadership
work with several well-known businesses has been profiled
in The Wall Street Journal, among other periodicals. I
asked Colette to share her insights on this topic:
28/
Suffolk Business Magazine
WINTER 2010
Q&A
LC: Dr. Dumas, how do you define service-
LC: Given this trend, what are some of the
CD: In service-learning, students perform
CD: Suffolk University has the S.O.U.L.S.
learning?
meaningful service for their communities and
society while engaging in reflection or study
that is related to that service. Service-learning
reflects the belief that education must be
linked to social responsibility and that the
most effective learning is active and connected to experience in some meaningful way. It
integrates community service projects into
the curriculum and aims to enrich the academic experience, teach civic responsibility,
and meet real community needs.
LC: What skills does it target?
CD: Service-learning helps educate students
to build tolerance for ambiguity and an understanding of limitations and complexity. As
a result, students develop the ability to interact productively with people from diverse
backgrounds, use collaborative problem-solving skills, identify a community beyond the
self, and have a conception of the common
good. Students ultimately develop a sense of
personal efficacy and a commitment to the
power of groups to affect decisions.
LC: Does this approach have any connection
to cultivating leaders?
CD: Yes. Service-learning can foster such val-
ues as learning by doing, stakeholder agency,
equitable power distribution, democratic dialogue, equality, and fairness. It is a means for
management faculty to engage students in
social change awareness activities as well as
to prepare them for the key decision-making
and leadership that managerial work entails.
Service-learning helps students to be effective
while learning what to be effective about.
LC: Is service-learning a new trend in management education?
CD: Relatively new. Service-learning, in the
form we are discussing, has been in practice
since the late 1980s and early 1990s. Organizations such as Campus Compact, a coalition of
college and university presidents, and the
Corporation for National Service, a federal
government agency, have promoted and supported the growth of service-learning.
current developments at Suffolk?
community service and service-learning center, with a competent and dedicated staff directed by Keila Garcia Surumay with Assistant Director Shirley Consuegra. At the
Business School, our assistant dean, Dr. Laurie Levesque, is a strong advocate of servicelearning. She has incorporated service-learning into our new undergraduate core
requirement course, MGT 200: Leadership
and Social Responsibility (see article on page
30 for more about this course).
LC: How does the service-learning approach compare to case-based and other
experiential approaches typically used in
business schools?
CD: Typical classroom experiences, even
those that integrate a comprehensive case
study into the curriculum, cannot always integrate social and technical lessons in a way
that allows students to develop the higherlevel cognitive skills they will need in practice. Additionally, participants often enter the
classroom with wide-ranging levels of knowledge, making it difficult for the instructor to
target the appropriate level of instruction
with a lecture-style delivery format.
LC: Does it have anything in common with a
co-op experience or internship?
CD: The focus of service-learning is not the
same as that of a co-op or an internship in
which the student seeks to gain work experience, network, make contacts, and add experience to his or her resume. While students
may still gain these benefits, service-learning
is first about meeting the community’s needs,
solving the community’s problems, and addressing those needs by learning to apply
theory in real life.
get much-needed medical care, given that
seeking Western medical care goes against
their cultural norms; (2) aligning a nonprofit’s
organizational culture and philosophical approach with its fundraising priorities; and (3)
helping a nonprofit identify the best potential
corporate partners for fundraising purposes
and involvement with the community.
LC: How would you describe the impact,
based on the feedback from the participants?
CD: Overall, both students and community
partners feel that it is worthwhile. Both have
learned from the experience, opening their
horizons and positioning them for greater
success in the future. Here are a few comments from students and participants:
In their journals, students typically speak of
an evolution in their perspectives from “expert MBA going in to solve the problem”
through “novice out of his or her element,
wondering what I’m doing here” to “working
together to address real-life dilemmas.”
An employee of one of the partnering
organizations once told me, “I learned a
great deal from working with the students.
They offered perspectives on problems that
are vastly different from my way of looking
at things.”
And this is just the beginning. “This program has so much potential because it offers
immediate value to both parties,” said Scott
Stolze, executive director of Furnishing for
Hope, a Boston-based nonprofit that assists
natural disaster victims across the United
States by providing free furniture and other
household items.
Undeniably, service-learning delivers
many benefits and appears to be one of those
practical tools that will continue to gain momentum in developing great leaders of today
and tomorrow. SB
LC: What are some of the real-life issues students engaged in service-learning have helped
address?
CD: Our students have focused on such issues
as (1) how to convince Cambodian refugees to
use a community health center so they could
www.suffolk.edu/business
/29
Learning to Give:
Teaches Students the Business
of Making a Difference
“ ou can use that in a job interview. If someone ever asks if you have
Y
ever done strategic work for a company, you can say, ‘Well, yes I have,’
and describe a deliverable.”— Thomas Kenworthy
By Dan Morrell
A
fter several unproductive cold calls, Raphael
Greenberg changed his pitch. He’d contact leaders
of various local nonprofit organizations, explain
that he was a Suffolk student working on a class project
for his MGT 200: Leadership and Social Responsibility
course, and—here was the important switch—ask for just
a minute of their time. “Because when you call some of
these busy people and say you need 30 minutes, they just
say no,” says Greenberg.
The adjustment worked. He eventually secured 25 interviews with industry leaders who agreed to let Greenberg pick their brains about the effective management and
operation of nonprofit groups. It was all part of the assignment Greenberg and his MGT 200 classmates were tasked
with: seeking out ways to help a national nonprofit,
Sports4Kids, step into the social media era and engage
new donors. Sports4Kids implements organized recesstime exercises both to redress growing funding cuts in
physical education and after-school programs and to teach
young students conflict resolution techniques. Its Massachusetts office had been impressed by then-presidential
candidate Barack Obama’s use of YouTube videos as a
marketing tool, and staffers told the MGT 200 students
they were interested in employing that kind of video appeal on behalf of Sports4Kids.
His group crammed several proposals into its threeminute presentation—the addition of a blog to the Sports4Kids Web site, an annual dodgeball tournament—but
30/
Suffolk Business Magazine
WINTER 2010
Greenberg had a favorite: local celebrities and athletes
competing in a rock-paper-scissors tournament, a nod to
one of the nonviolent conflict-resolution techniques
Sports4Kids stresses. It could be a massive signature charity event—the kind that Greenberg found was favored in
the Boston nonprofit community—and video of the competition could easily go viral on YouTube.
Greenberg’s efforts are a prime example of what Business School faculty and administrators wanted to achieve
with MGT 200, a one-credit business course that began in
the fall of 2008 as a requirement for sophomores majoring
in business. Part of the sophomore cohort, it was set to follow the MGT 101 freshman cohort, which examines the
Duck Tour business model. “For the sophomores, we wanted students to work with a local nonprofit and have a teambased experience where they think about real management
issues,” says Laurie Levesque, assistant dean, academic director of undergraduate business programs, and associate
professor of management and entrepreneurship. Working
with administrators in Suffolk’s Organization for Uplifting
Lives through Service (S.O.U.L.S.), Levesque identified willing partner groups that would be a good fit for the courses.
The experience, she says, aims to expand students’ career
horizons to include considering leadership roles in the nonprofit community or simply seeing how they can give back
to the community with their business skills and talents. “A
lot of our students come from high schools with community service requirements,” says Levesque. “But we wanted
them to go beyond soup kitchens and trash pickup and apply what they learn in class to a real-world experience.”
One of the first professors recruited to teach MGT 200
was Assistant Professor of Management and Entrepreneurship Thomas Kenworthy, who came to Suffolk in 2008.
Kenworthy had mentioned to Levesque while interviewing
for the faculty position that he was interested in starting a
nonprofit. Though he was unable to do so in the US because
of his Canadian citizenship, he eventually integrated a hypothetical version of his idea into his MGT 200 class. The
name of his proposed organization is Bread and Milk, and
it has a simple premise: When consumers go to a supermarket and buy a loaf of bread or a gallon of milk for themselves, the cashier would ask if they want to “double up,” or
pay for another one of each item, which would then be
donated to those in need. For the students, a class exercise
meant calling up supermarkets and talking to managers.
The phone calls alone were a great learning experience,
says Kenworthy. “All of a sudden, you are an 18- or 19-yearold student and you have to act professionally.” At the end
of the class, Kenworthy wants his students to think of their
efforts as their first professional consulting experience.
“You’ve done some work for a professional organization,
and you can use that on your resume,” he says. “You can use
that in a job interview. If someone ever asks if you have ever
done strategic work for a company, you can say, ‘Well, yes
I have,’ and describe a deliverable.”
For Colette Dumas, professor of management and en-
trepreneurship and a director of the Center for Innovation
and Change Leadership, the experience has a great value
beyond its professional benefits. “What students can take
from service-learning experiences like MGT 200 is an understanding that you can get a great deal of satisfaction in
giving your time to these organizations,” she says. Dumas,
who has written extensively about service-learning, and
was, along with Kenworthy, one of the course’s inaugural
professors, says MGT 200 is a rich experience students can
carry throughout their lives. “It’s about being part of your
community—and strengthening it,” says Dumas. The only
problem she had was getting students to critique each
other. “Students didn’t want to say one was better than the
other because they had such rewarding experiences. They
didn’t know each other at the beginning of the course, but
by the end, they had bonded and were very proud of what
they had accomplished.”
For Raphael Greenberg, that mission has already been
accomplished. Even with a family history filled with community service, including his father’s humanitarian aid
work in India and his brother’s job running an orphanage
in Russia, his work in MGT 200 provided new insights
into the world of nonprofits. “For me, it was definitely
helpful to recognize all the different ways you can help
raise money and awareness for causes, and how you can
use today’s tools to keep people involved,” he says. Plus,
he adds, it always just feels nice to do something good for
someone else. SB
www.suffolk.edu/business
/31
Learning to Give:
Teaches Students the Business
of Making a Difference
“ ou can use that in a job interview. If someone ever asks if you have
Y
ever done strategic work for a company, you can say, ‘Well, yes I have,’
and describe a deliverable.”— Thomas Kenworthy
By Dan Morrell
A
fter several unproductive cold calls, Raphael
Greenberg changed his pitch. He’d contact leaders
of various local nonprofit organizations, explain
that he was a Suffolk student working on a class project
for his MGT 200: Leadership and Social Responsibility
course, and—here was the important switch—ask for just
a minute of their time. “Because when you call some of
these busy people and say you need 30 minutes, they just
say no,” says Greenberg.
The adjustment worked. He eventually secured 25 interviews with industry leaders who agreed to let Greenberg pick their brains about the effective management and
operation of nonprofit groups. It was all part of the assignment Greenberg and his MGT 200 classmates were tasked
with: seeking out ways to help a national nonprofit,
Sports4Kids, step into the social media era and engage
new donors. Sports4Kids implements organized recesstime exercises both to redress growing funding cuts in
physical education and after-school programs and to teach
young students conflict resolution techniques. Its Massachusetts office had been impressed by then-presidential
candidate Barack Obama’s use of YouTube videos as a
marketing tool, and staffers told the MGT 200 students
they were interested in employing that kind of video appeal on behalf of Sports4Kids.
His group crammed several proposals into its threeminute presentation—the addition of a blog to the Sports4Kids Web site, an annual dodgeball tournament—but
30/
Suffolk Business Magazine
WINTER 2010
Greenberg had a favorite: local celebrities and athletes
competing in a rock-paper-scissors tournament, a nod to
one of the nonviolent conflict-resolution techniques
Sports4Kids stresses. It could be a massive signature charity event—the kind that Greenberg found was favored in
the Boston nonprofit community—and video of the competition could easily go viral on YouTube.
Greenberg’s efforts are a prime example of what Business School faculty and administrators wanted to achieve
with MGT 200, a one-credit business course that began in
the fall of 2008 as a requirement for sophomores majoring
in business. Part of the sophomore cohort, it was set to follow the MGT 101 freshman cohort, which examines the
Duck Tour business model. “For the sophomores, we wanted students to work with a local nonprofit and have a teambased experience where they think about real management
issues,” says Laurie Levesque, assistant dean, academic director of undergraduate business programs, and associate
professor of management and entrepreneurship. Working
with administrators in Suffolk’s Organization for Uplifting
Lives through Service (S.O.U.L.S.), Levesque identified willing partner groups that would be a good fit for the courses.
The experience, she says, aims to expand students’ career
horizons to include considering leadership roles in the nonprofit community or simply seeing how they can give back
to the community with their business skills and talents. “A
lot of our students come from high schools with community service requirements,” says Levesque. “But we wanted
them to go beyond soup kitchens and trash pickup and apply what they learn in class to a real-world experience.”
One of the first professors recruited to teach MGT 200
was Assistant Professor of Management and Entrepreneurship Thomas Kenworthy, who came to Suffolk in 2008.
Kenworthy had mentioned to Levesque while interviewing
for the faculty position that he was interested in starting a
nonprofit. Though he was unable to do so in the US because
of his Canadian citizenship, he eventually integrated a hypothetical version of his idea into his MGT 200 class. The
name of his proposed organization is Bread and Milk, and
it has a simple premise: When consumers go to a supermarket and buy a loaf of bread or a gallon of milk for themselves, the cashier would ask if they want to “double up,” or
pay for another one of each item, which would then be
donated to those in need. For the students, a class exercise
meant calling up supermarkets and talking to managers.
The phone calls alone were a great learning experience,
says Kenworthy. “All of a sudden, you are an 18- or 19-yearold student and you have to act professionally.” At the end
of the class, Kenworthy wants his students to think of their
efforts as their first professional consulting experience.
“You’ve done some work for a professional organization,
and you can use that on your resume,” he says. “You can use
that in a job interview. If someone ever asks if you have ever
done strategic work for a company, you can say, ‘Well, yes
I have,’ and describe a deliverable.”
For Colette Dumas, professor of management and en-
trepreneurship and a director of the Center for Innovation
and Change Leadership, the experience has a great value
beyond its professional benefits. “What students can take
from service-learning experiences like MGT 200 is an understanding that you can get a great deal of satisfaction in
giving your time to these organizations,” she says. Dumas,
who has written extensively about service-learning, and
was, along with Kenworthy, one of the course’s inaugural
professors, says MGT 200 is a rich experience students can
carry throughout their lives. “It’s about being part of your
community—and strengthening it,” says Dumas. The only
problem she had was getting students to critique each
other. “Students didn’t want to say one was better than the
other because they had such rewarding experiences. They
didn’t know each other at the beginning of the course, but
by the end, they had bonded and were very proud of what
they had accomplished.”
For Raphael Greenberg, that mission has already been
accomplished. Even with a family history filled with community service, including his father’s humanitarian aid
work in India and his brother’s job running an orphanage
in Russia, his work in MGT 200 provided new insights
into the world of nonprofits. “For me, it was definitely
helpful to recognize all the different ways you can help
raise money and awareness for causes, and how you can
use today’s tools to keep people involved,” he says. Plus,
he adds, it always just feels nice to do something good for
someone else. SB
www.suffolk.edu/business
/31
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
ALUMNI EVENTS
ALUMNI CONNECTIONS
Leading the Business
of Life Sciences
Greetings Fellow Alumni,
The theme of this issue of the Sawyer Business School magazine is service. We hear this theme often.
Our politicians ask us to serve our country, our communities as us to serve our neighborhoods, our churches ask us to serve our faith.
Our educational institutions are no different. They, too, need your service.
As we write this letter, the freshmen class strolls the corridors of Suffolk with excitement and anticipation and with their usual pedagogical expertise, faculty provide them with the education and experience
they need for the rigors of the professional world they will soon enter.
We believe the education received and the connections made while at Suffolk helped us all better
manage the obstacles and challenges we confront in our professional lives. If, as an alumni population
63,000 strong, we worked as a community in service to each other and to our alma mater, imagine the
impact.
Given the additional challenges we currently face in our lives, there is no better time to reconnect and
engage with the Suffolk community than now. Networking and relationships have always been a critical
element to professional success and to each of us achieving our goals. In our of 6 degrees of separation
world, what is the likely hood that the person sitting beside you on the train, in a coffee shop, or down the
hall, share the same alma mater? We are part of a powerful network of professionals who share a Suffolk
education. The strength of that education, of that “brand” lies in the connectivity of its alumni to each
other and the institution.
Therefore, this letter is a call to action. We want to rally the men and women who proudly place Suffolk
University, and especially the Sawyer Business School on their resumes, to reach out and make the broader community a bigger part of their lives. There are many ways to rekindle connections: provide an internship, invite students to “shadow” you in your workplace, respond to the requests from deans and faculty,
network with fellow Suffolk alumni. Whatever you do, stay connected and involved.
Over the years, many of you have been involved and your participation and generosity have made a
difference that is greatly appreciated. We thank you and hope you will continue to support Suffolk in any
way you can.
We have learned that a strong brand is “a promise” and differentiates the product from all the other
products on the playing field. We need to continue to work on what differentiates Suffolk from all the
other business schools out there, and your time, energy, and ideas will help us do that. Time is precious,
so please participate any other way that you can. There is no doubt, when you need help the Suffolk community will be there for you – with all of our involvement, we’ll be all the stronger.
We look forward to welcoming all of you back.
The Institute for Executive Education hosted a panel discussion on October 1 on Leading the Busi-
ness of Life Sciences. Panelists included: Steven, Gilman, Senior Vice President and Chief Scientific Officer,
Cubist Pharmaceuticals, Karen Spilka, Massachusetts State Senator and Chair of the Joint Committee on
Economic Development and Emerging Technologies, Peter Wirth, Esq., Executive Vice President, Genzyme
Corporation, Stefan Winkler, Life Sciences Industry Advisor, North America, British Consulate-General.
The panel was moderated by Susan R. Windham-Bannister, President and CEO, Massachusetts Life Sciences Center.
Massachusetts’ ability to maintain its leadership role in life sciences will depend largely on education
and money going forward, said the panelists.
“The biotechnology industry is a huge consumer of capital. It takes billions of dollars to develop a drug.
The critical dilemma now is how we are going to continue to pay for innovation,” said Peter Wirth, panelist
and executive vice president at Genzyme Corporation.
A report from the Milken Institute released in May ranked the Boston area as the nation’s top cluster in
the life sciences sector. But other regions are catching up.
Ensuring that academic institutions produce skilled workers will be critical to the region’s leadership role
in life sciences, panelists said. While area universities are world leaders in producing PhDs and scientists, the
education system also needs to focus on readying junior-level life sciences workers, they said.
Finding sources of money to fund biotech and other life sciences research also will be essential to the
state’s success. Funding that once flowed into young life sciences companies from the public markets has
largely dried up in recent years. Panelists said they’ve seen a similar reduction of funding of biotechnology
companies by large pharmaceutical companies, raising questions about where critical investments will
come from in the future.
Panelists also pointed out the importance of providing a business climate that will attract companies.
Reducing the cost of living and continuing to improve the state’s permitting process will help, they said.
Windham-Bannister outlined the Massachusetts Life Sciences Center’s priorities, including:
• raining and retaining a top-notch work force
T
• aking sure the region’s academic institutions remain competitive and able to compete for
M
federal dollars
• nvesting in young scientists and companies across the commonwealth-These fresh faces in the
I
life sciences field “could become the Genzymes, Cubists, or Vertex Pharmaceuticals of the
world,” she said.
Aidan McAvinchey, EMBA’08
President
Sawyer Business School Alumni Board of Directors
Harry Markopolos, chartered
financial analyst & certified
fraud examiner to discuss this
issues with us.
Eliza Parrish
Director of Alumni Relations
Sawyer Business School
Board of Directors
Bernardo Aumound, MSF '07
Eric J. Bedard, EMBA '02
Jerry Cogliano, BSBA '85, MBA '90
Richard Duchesneau, BSBA '69
Daniel Esdale, BSBA '02
Trish Gannon, MPA '97
Elizabeth Geagan, MHA '06
Andrew Graff, MBA '93
32/
Suffolk Business Magazine
WINTER 2010
Richard Lockhart, MBA '73
John McDonnell, BSBA '83
Irene Fitzgerald Morley, BSBA '91, MS '93
Angela Nunez, BSBA '82, MBA '87, APC '96
William Popeleski, Jr., MBA '87
Rachelle Robin, MBA '87
Tara Taylor, MBA '00
Sponsored by:
TIAA-CREF
Sawyer Business School
Center for Global Business
Ethics and Law
Institute for Executive
Education
Suffolk Alumni Association
Rebuilding Financial Integrity:
The Emergence of Business Ethics in Institutional Reform
Thursday, April 1, 2010, 1:30pm to 6:30pm Sargent Hall Function Room, Boston
October 2009 marked the 1st anniversary of “most devastating month in modern financial history.” In the panic
that followed, our financial system nearly ground to a halt. It did not take long for the financial contagion to infect
the rest of the economy.
While the progress of economic recovery is in the forefront of the public eye, recovery should not distract us
from the importance of needed institutional reform.
Large, highly leveraged, and substantially interconnected financial firms have come to occupy a much larger
portion of the global financial landscape over the past few decades. To understand the challenge to reform
presented by this new infrastructure, we have asked experts from the Department of the Treasury, Federal Reserve
Bank, the Securities and Exchange Commission, TIAA-CREF, and “Madoff whistleblower,” Harry Markopolos,
Contact: Eliza Parrish, eparrish@suffolk.edu or 617.994.4231 for more information.
www.suffolk.edu/business
/33
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
ALUMNI EVENTS
ALUMNI CONNECTIONS
Leading the Business
of Life Sciences
Greetings Fellow Alumni,
The theme of this issue of the Sawyer Business School magazine is service. We hear this theme often.
Our politicians ask us to serve our country, our communities as us to serve our neighborhoods, our churches ask us to serve our faith.
Our educational institutions are no different. They, too, need your service.
As we write this letter, the freshmen class strolls the corridors of Suffolk with excitement and anticipation and with their usual pedagogical expertise, faculty provide them with the education and experience
they need for the rigors of the professional world they will soon enter.
We believe the education received and the connections made while at Suffolk helped us all better
manage the obstacles and challenges we confront in our professional lives. If, as an alumni population
63,000 strong, we worked as a community in service to each other and to our alma mater, imagine the
impact.
Given the additional challenges we currently face in our lives, there is no better time to reconnect and
engage with the Suffolk community than now. Networking and relationships have always been a critical
element to professional success and to each of us achieving our goals. In our of 6 degrees of separation
world, what is the likely hood that the person sitting beside you on the train, in a coffee shop, or down the
hall, share the same alma mater? We are part of a powerful network of professionals who share a Suffolk
education. The strength of that education, of that “brand” lies in the connectivity of its alumni to each
other and the institution.
Therefore, this letter is a call to action. We want to rally the men and women who proudly place Suffolk
University, and especially the Sawyer Business School on their resumes, to reach out and make the broader community a bigger part of their lives. There are many ways to rekindle connections: provide an internship, invite students to “shadow” you in your workplace, respond to the requests from deans and faculty,
network with fellow Suffolk alumni. Whatever you do, stay connected and involved.
Over the years, many of you have been involved and your participation and generosity have made a
difference that is greatly appreciated. We thank you and hope you will continue to support Suffolk in any
way you can.
We have learned that a strong brand is “a promise” and differentiates the product from all the other
products on the playing field. We need to continue to work on what differentiates Suffolk from all the
other business schools out there, and your time, energy, and ideas will help us do that. Time is precious,
so please participate any other way that you can. There is no doubt, when you need help the Suffolk community will be there for you – with all of our involvement, we’ll be all the stronger.
We look forward to welcoming all of you back.
The Institute for Executive Education hosted a panel discussion on October 1 on Leading the Busi-
ness of Life Sciences. Panelists included: Steven, Gilman, Senior Vice President and Chief Scientific Officer,
Cubist Pharmaceuticals, Karen Spilka, Massachusetts State Senator and Chair of the Joint Committee on
Economic Development and Emerging Technologies, Peter Wirth, Esq., Executive Vice President, Genzyme
Corporation, Stefan Winkler, Life Sciences Industry Advisor, North America, British Consulate-General.
The panel was moderated by Susan R. Windham-Bannister, President and CEO, Massachusetts Life Sciences Center.
Massachusetts’ ability to maintain its leadership role in life sciences will depend largely on education
and money going forward, said the panelists.
“The biotechnology industry is a huge consumer of capital. It takes billions of dollars to develop a drug.
The critical dilemma now is how we are going to continue to pay for innovation,” said Peter Wirth, panelist
and executive vice president at Genzyme Corporation.
A report from the Milken Institute released in May ranked the Boston area as the nation’s top cluster in
the life sciences sector. But other regions are catching up.
Ensuring that academic institutions produce skilled workers will be critical to the region’s leadership role
in life sciences, panelists said. While area universities are world leaders in producing PhDs and scientists, the
education system also needs to focus on readying junior-level life sciences workers, they said.
Finding sources of money to fund biotech and other life sciences research also will be essential to the
state’s success. Funding that once flowed into young life sciences companies from the public markets has
largely dried up in recent years. Panelists said they’ve seen a similar reduction of funding of biotechnology
companies by large pharmaceutical companies, raising questions about where critical investments will
come from in the future.
Panelists also pointed out the importance of providing a business climate that will attract companies.
Reducing the cost of living and continuing to improve the state’s permitting process will help, they said.
Windham-Bannister outlined the Massachusetts Life Sciences Center’s priorities, including:
• raining and retaining a top-notch work force
T
• aking sure the region’s academic institutions remain competitive and able to compete for
M
federal dollars
• nvesting in young scientists and companies across the commonwealth-These fresh faces in the
I
life sciences field “could become the Genzymes, Cubists, or Vertex Pharmaceuticals of the
world,” she said.
Aidan McAvinchey, EMBA’08
President
Sawyer Business School Alumni Board of Directors
Harry Markopolos, chartered
financial analyst & certified
fraud examiner to discuss this
issues with us.
Eliza Parrish
Director of Alumni Relations
Sawyer Business School
Board of Directors
Bernardo Aumound, MSF '07
Eric J. Bedard, EMBA '02
Jerry Cogliano, BSBA '85, MBA '90
Richard Duchesneau, BSBA '69
Daniel Esdale, BSBA '02
Trish Gannon, MPA '97
Elizabeth Geagan, MHA '06
Andrew Graff, MBA '93
32/
Suffolk Business Magazine
WINTER 2010
Richard Lockhart, MBA '73
John McDonnell, BSBA '83
Irene Fitzgerald Morley, BSBA '91, MS '93
Angela Nunez, BSBA '82, MBA '87, APC '96
William Popeleski, Jr., MBA '87
Rachelle Robin, MBA '87
Tara Taylor, MBA '00
Sponsored by:
TIAA-CREF
Sawyer Business School
Center for Global Business
Ethics and Law
Institute for Executive
Education
Suffolk Alumni Association
Rebuilding Financial Integrity:
The Emergence of Business Ethics in Institutional Reform
Thursday, April 1, 2010, 1:30pm to 6:30pm Sargent Hall Function Room, Boston
October 2009 marked the 1st anniversary of “most devastating month in modern financial history.” In the panic
that followed, our financial system nearly ground to a halt. It did not take long for the financial contagion to infect
the rest of the economy.
While the progress of economic recovery is in the forefront of the public eye, recovery should not distract us
from the importance of needed institutional reform.
Large, highly leveraged, and substantially interconnected financial firms have come to occupy a much larger
portion of the global financial landscape over the past few decades. To understand the challenge to reform
presented by this new infrastructure, we have asked experts from the Department of the Treasury, Federal Reserve
Bank, the Securities and Exchange Commission, TIAA-CREF, and “Madoff whistleblower,” Harry Markopolos,
Contact: Eliza Parrish, eparrish@suffolk.edu or 617.994.4231 for more information.
www.suffolk.edu/business
/33
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
By RICHARD LOCKHART, MBA ’73
MBA Consultants for Hire
Center for Innovation and Change Leadership Develops Consulting Team
Suffolk’s Center for Innovation and
Change Leadership recently launched a
consulting team of MBA students. “MBA
Solutions” was created as a new initiative
of The Center for Innovation and Change
Leadership and is “staffed” with solution
oriented teams of MBA candidates under
the expert guidance of the Business
School faculty. The Center for Innovation
and Change Leadership helps people and
organizations embrace change through
collaboration and is led by co-directors
Robert DeFillippi, Professor of Management and Colette Dumas, Professor of
Management.
Jodi Ecker Detjen, Center for Innovation and Change leadership faculty fellow
created this consulting service now
known as “MBA Solutions”TM. In the fall
of 2008, she organized and conducted a
prototype consulting assignment and led
a team of two graduating seniors to solve
business problems for Handycane, a small
company owned by a Suffolk alumni seeking expert guidance. Positive results were
achieved in dealing with product packaging, distribution channels, market potential and pricing. This positive experience
gave basis to further development of the
consulting service now known as “MBA
SolutionsTM.”
Jodi Ecker Detjen is an expert change
management facilitator with extensive
consulting experience in a wide array of
industries. Her consulting practice interests include change management, integrating technology and business and
group development. Her primary goal is
to develop a consulting program in which
Suffolk’s MBA students, guided by
thoughtful, experienced faculty will help
organizations resolve their innovation
and change dilemmas.
Ideally, clients would be seeking management consulting expertise for planning
34/
Suffolk Business Magazine
WINTER 2010
and implementing change projects, including workflow, technology and structure,
project management, assessing, integrating
and delivering staff development, facilitating and fostering superior management
approaches; fostering and developing effective teamwork, as well as integrating
strategy with workflow and structure.
The market for this consulting practice
is global , however , the initial focus is New
England, particularly the immediate Boston, Massachusetts metropolitan region.
Two other key individuals helping develop “MBA SolutionsTM” are John McCoy,
director of internship programs for the
Business School who has been instrumental
in securing an early phase client and Richard E. Lockhart, MBA ‘73, Board of Directors, Business School Alumni and Board of
Advisors to the Center for Innovation and
Change Leadership, and CEO of Lockhart
Communications who has been instrumental in initial communication efforts to alumni and acting as the liason between the
alumni office and The Center for Innovation and Change Leadership.
Some of the goals and objectives of
“MBA SolutionsTM” are to create ongoing
internship opportunities for the Business
School that require the skill sets possessed
by MBA candidates and that will lead to
lucrative and fulfilling career opportunities, while connecting Suffolk MBA students and consulting faculty with alumni
and the business community to help them
resolve their innovation and change issues. In addition, a goal of the program is
to leverage Suffolk’s alumni base to generate consulting assignments and recruit
business organizations outside the alumni network to do the same.
“MBA SolutionsTM” differentiates itself
from other student consulting initiatives
at other universities in two ways. First,
through Suffolk’s superior prepared stu-
By Lesa Lessard Pearson, EMBA, ’08
ALUMNI CONNECTIONS
From the left to right, above: Trish Gannon, MPA ‘97,
Mark Kripp, MPA ‘06 and Anne Cerami, EMBA ‘03
Life-long Learning Series Offers
Alumni Competitive Advantage
In today’s business environment, it some-
dent body. A student body that is well prepared for the 21st century business world
having been immersed in the teaching philosophy and values encompassed in careerLINKS that LINKS students to career success through leadership, innovation,
networking, knowledge and service. In addition, “MBA SolutionsTM” differentiates
itself with the Business Schools’ world
class faculty, that come from all corners of
the world, strengthening the global reach
of education at The Business School.
Planning is now taking place to bring
“MBA SolutionsTM” to the next level with
collateral development and outreach initiatives to secure consulting assignments.
For more information or to hire an
MBA consulting team for your organization, contact: Jodi Ecker Detjen at mbasolutions. SB
times seems that once you master a new skill—
whether it is in technology, leadership, or business trends—six more are required to stay
informed. How can Business School alumni
continue to excel after earning a diploma? The
task may begin with attending one of the many
events that focus on leadership and business
offered through the Institute for Executive
Education’s Life-long Learning Series.
The Institute for Executive Education
was founded in 2004 to encourage and inspire Business School alumni and others to
engage in the learning process throughout
their lives. The Life-long Learning Series
provides opportunities for alumni to explore
both existing and evolving characteristics of
business and leadership today. “The institute
is in the business of educating leaders,” says
Michael Barretti, the institute’s director.
“This means that as business trends and issues emerge, we can convene top leaders in
the business and academic communities and
present our alumni with cutting-edge knowledge and strategies that they can apply in
their own work environments.”
Over the past year, the institute has delivered on this promise by offering a Lifelong Learning Series composed of three
tracks: Leading the Business, Women Making a Difference, and Contemporary Conversations. At each event, leaders—often Suffolk
alumni—from diverse companies within an
industry candidly discuss their careers as
well as current business challenges. All
events include time for networking.
The 2009 Leading the Business track offered panels on law, nonprofits, and the life
sciences. Leading the Business of Law panelists were Steven Wright, executive partner at
Holland & Knight LLP; Kenneth J. Vacovec,
JD ’75, managing partner at Vacovec, Mayotte
& Singer LLP; Gerald P. Hendrick, JD ’74,
partner-in-charge at Edwards Angell Palmer
& Dodge LLP; and Miriam Weismann, associate professor of business and law.
Moderated by Professor David Silverstein,
this event explored how lawyers acquire business acumen and the relationship between
business law and ethics. While not always in
agreement with each other, the panelists and
audience participated in a lively two-hour discussion of current leadership models, compensation and succession issues, and the types of
educational preparation and experience that
help an attorney or a non-lawyer executive
succeed as a business leader in a law firm.
The 2009 Women Making a Difference
track featured panels of outstanding leaders
from finance, retail, and healthcare. The Women Making a Difference in Healthcare panel
discussed the public policy debate regarding
healthcare reform as well as the steps each
leader’s institution has taken to ensure patient
quality and safety in the midst of a prolonged
economic recession. The panelists were Jeanette Clough, MHA ’96, president and CEO of
Mount Auburn Hospital; Sandra Fenwick,
president and COO of Children’s Hospital Boston; Paula Johnson, executive director of Con-
nors Center for Women’s Health and Gender
Biology and chief of the Division of Women’s
Health at Brigham and Women’s Hospital; and
Ellen Zane, president and CEO at Tufts–New
England Medical Center.
Moderated by Karen Nelson, MPA/Health
’87 and senior vice president of clinical affairs
at the Massachusetts Hospital Association,
the panel also examined the training and education required by women clinicians planning
to become institutional leaders.
The Contemporary Conversations track
of the Life-long Learning Series presents authors and instructors discussing recent books
about contemporary issues.
“Our mission,” says Julie Schniewind, director of corporate learning initiatives and
chief strategist for the Life-long Learning Series, “is to provide practical, useful, customized education and to facilitate the exchange
of knowledge and ideas with our alumni and
other constituent communities. Throughout
the year, I meet with alumni as well as academic and business leaders to listen for current themes and subject matter that the Lifelong Learning Series can present to further
assist and stimulate intellectual growth and
networking opportunities for all who attend
these events.” SB
For an events schedule and more information on
the Institute for Executive Education’s Life-long
Learning Series, please visit the institute’s Web
page at http://www.suffolk.edu/execevents or
contact Julie Schniewind at 617.305.1902.
www.suffolk.edu/business
/35
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
By RICHARD LOCKHART, MBA ’73
MBA Consultants for Hire
Center for Innovation and Change Leadership Develops Consulting Team
Suffolk’s Center for Innovation and
Change Leadership recently launched a
consulting team of MBA students. “MBA
Solutions” was created as a new initiative
of The Center for Innovation and Change
Leadership and is “staffed” with solution
oriented teams of MBA candidates under
the expert guidance of the Business
School faculty. The Center for Innovation
and Change Leadership helps people and
organizations embrace change through
collaboration and is led by co-directors
Robert DeFillippi, Professor of Management and Colette Dumas, Professor of
Management.
Jodi Ecker Detjen, Center for Innovation and Change leadership faculty fellow
created this consulting service now
known as “MBA Solutions”TM. In the fall
of 2008, she organized and conducted a
prototype consulting assignment and led
a team of two graduating seniors to solve
business problems for Handycane, a small
company owned by a Suffolk alumni seeking expert guidance. Positive results were
achieved in dealing with product packaging, distribution channels, market potential and pricing. This positive experience
gave basis to further development of the
consulting service now known as “MBA
SolutionsTM.”
Jodi Ecker Detjen is an expert change
management facilitator with extensive
consulting experience in a wide array of
industries. Her consulting practice interests include change management, integrating technology and business and
group development. Her primary goal is
to develop a consulting program in which
Suffolk’s MBA students, guided by
thoughtful, experienced faculty will help
organizations resolve their innovation
and change dilemmas.
Ideally, clients would be seeking management consulting expertise for planning
34/
Suffolk Business Magazine
WINTER 2010
and implementing change projects, including workflow, technology and structure,
project management, assessing, integrating
and delivering staff development, facilitating and fostering superior management
approaches; fostering and developing effective teamwork, as well as integrating
strategy with workflow and structure.
The market for this consulting practice
is global , however , the initial focus is New
England, particularly the immediate Boston, Massachusetts metropolitan region.
Two other key individuals helping develop “MBA SolutionsTM” are John McCoy,
director of internship programs for the
Business School who has been instrumental
in securing an early phase client and Richard E. Lockhart, MBA ‘73, Board of Directors, Business School Alumni and Board of
Advisors to the Center for Innovation and
Change Leadership, and CEO of Lockhart
Communications who has been instrumental in initial communication efforts to alumni and acting as the liason between the
alumni office and The Center for Innovation and Change Leadership.
Some of the goals and objectives of
“MBA SolutionsTM” are to create ongoing
internship opportunities for the Business
School that require the skill sets possessed
by MBA candidates and that will lead to
lucrative and fulfilling career opportunities, while connecting Suffolk MBA students and consulting faculty with alumni
and the business community to help them
resolve their innovation and change issues. In addition, a goal of the program is
to leverage Suffolk’s alumni base to generate consulting assignments and recruit
business organizations outside the alumni network to do the same.
“MBA SolutionsTM” differentiates itself
from other student consulting initiatives
at other universities in two ways. First,
through Suffolk’s superior prepared stu-
By Lesa Lessard Pearson, EMBA, ’08
ALUMNI CONNECTIONS
From the left to right, above: Trish Gannon, MPA ‘97,
Mark Kripp, MPA ‘06 and Anne Cerami, EMBA ‘03
Life-long Learning Series Offers
Alumni Competitive Advantage
In today’s business environment, it some-
dent body. A student body that is well prepared for the 21st century business world
having been immersed in the teaching philosophy and values encompassed in careerLINKS that LINKS students to career success through leadership, innovation,
networking, knowledge and service. In addition, “MBA SolutionsTM” differentiates
itself with the Business Schools’ world
class faculty, that come from all corners of
the world, strengthening the global reach
of education at The Business School.
Planning is now taking place to bring
“MBA SolutionsTM” to the next level with
collateral development and outreach initiatives to secure consulting assignments.
For more information or to hire an
MBA consulting team for your organization, contact: Jodi Ecker Detjen at mbasolutions. SB
times seems that once you master a new skill—
whether it is in technology, leadership, or business trends—six more are required to stay
informed. How can Business School alumni
continue to excel after earning a diploma? The
task may begin with attending one of the many
events that focus on leadership and business
offered through the Institute for Executive
Education’s Life-long Learning Series.
The Institute for Executive Education
was founded in 2004 to encourage and inspire Business School alumni and others to
engage in the learning process throughout
their lives. The Life-long Learning Series
provides opportunities for alumni to explore
both existing and evolving characteristics of
business and leadership today. “The institute
is in the business of educating leaders,” says
Michael Barretti, the institute’s director.
“This means that as business trends and issues emerge, we can convene top leaders in
the business and academic communities and
present our alumni with cutting-edge knowledge and strategies that they can apply in
their own work environments.”
Over the past year, the institute has delivered on this promise by offering a Lifelong Learning Series composed of three
tracks: Leading the Business, Women Making a Difference, and Contemporary Conversations. At each event, leaders—often Suffolk
alumni—from diverse companies within an
industry candidly discuss their careers as
well as current business challenges. All
events include time for networking.
The 2009 Leading the Business track offered panels on law, nonprofits, and the life
sciences. Leading the Business of Law panelists were Steven Wright, executive partner at
Holland & Knight LLP; Kenneth J. Vacovec,
JD ’75, managing partner at Vacovec, Mayotte
& Singer LLP; Gerald P. Hendrick, JD ’74,
partner-in-charge at Edwards Angell Palmer
& Dodge LLP; and Miriam Weismann, associate professor of business and law.
Moderated by Professor David Silverstein,
this event explored how lawyers acquire business acumen and the relationship between
business law and ethics. While not always in
agreement with each other, the panelists and
audience participated in a lively two-hour discussion of current leadership models, compensation and succession issues, and the types of
educational preparation and experience that
help an attorney or a non-lawyer executive
succeed as a business leader in a law firm.
The 2009 Women Making a Difference
track featured panels of outstanding leaders
from finance, retail, and healthcare. The Women Making a Difference in Healthcare panel
discussed the public policy debate regarding
healthcare reform as well as the steps each
leader’s institution has taken to ensure patient
quality and safety in the midst of a prolonged
economic recession. The panelists were Jeanette Clough, MHA ’96, president and CEO of
Mount Auburn Hospital; Sandra Fenwick,
president and COO of Children’s Hospital Boston; Paula Johnson, executive director of Con-
nors Center for Women’s Health and Gender
Biology and chief of the Division of Women’s
Health at Brigham and Women’s Hospital; and
Ellen Zane, president and CEO at Tufts–New
England Medical Center.
Moderated by Karen Nelson, MPA/Health
’87 and senior vice president of clinical affairs
at the Massachusetts Hospital Association,
the panel also examined the training and education required by women clinicians planning
to become institutional leaders.
The Contemporary Conversations track
of the Life-long Learning Series presents authors and instructors discussing recent books
about contemporary issues.
“Our mission,” says Julie Schniewind, director of corporate learning initiatives and
chief strategist for the Life-long Learning Series, “is to provide practical, useful, customized education and to facilitate the exchange
of knowledge and ideas with our alumni and
other constituent communities. Throughout
the year, I meet with alumni as well as academic and business leaders to listen for current themes and subject matter that the Lifelong Learning Series can present to further
assist and stimulate intellectual growth and
networking opportunities for all who attend
these events.” SB
For an events schedule and more information on
the Institute for Executive Education’s Life-long
Learning Series, please visit the institute’s Web
page at http://www.suffolk.edu/execevents or
contact Julie Schniewind at 617.305.1902.
www.suffolk.edu/business
/35
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
By TERRY BYRNE
ALUMNI CONNECTIONS
Panelists: Sean Belka, William
Forbes and Lu Ann Reeb
Finance Alumni
Networking Events
Dean O’Neill, Dr. Carlson, Colette
Dumas, and Robert DeFillippi
The MSF program held its annual fall networking event on Friday, October 30 at the Suffolk Alumni Club in downtown Boston. Massachusetts State Treasurer, Timothy Cahill was
the keynote speaker.
1. Left to right:
David Smith, MSF ‘99,
Tricia Smith, Jeffrey
Oliveira, MSF ‘98, and
Kashif Ahmed, MSF ‘98
Center for Innovation and Change Leadership Awards First Global Leadership in
Innovation and Collaboration Award
2. left to right:
Jeff Carter, MSF ‘09 and
Margaret Hawes
Dr. Curtis R. Carlson, president and chief
1.
2.
3. left to right
Dean O’Neill, Massachusetts State Treasurer
Timothy Cahill, and Ki C.
Han, chair and professor
of finance
4. left to right
Valerie Fennell, MSF ‘08,
Kate Corkery, current MSF
student, Angela Tallo,
MSF ‘08, and Sara Walsh,
MSF ‘10
3.
36/
Suffolk Business Magazine
The Information Age is Over.
The Innovation Age is Here.
WINTER 2010
4.
executive office of SRI International, made
the announcement that “the information age
is over and the innovation age is here during
his presentation as the recipient of the first
annual Global Leadership in Innovation and
Collaboration Award, at a panel discussion
and award ceremony held Nov. 2 as part of the
Center for Innovation and Change Leadership programs.
The shift from information to innovation requires companies to reassert their emphasis on the customer and encourage employees to be open to collaboration and
understand the processes that can allow
change to happen. Carlson’s book, “Innovation: The Five Disciplines for Creating What
Customers Want,” which he co-wrote with
William Wilmot, (Crown Publishing, 2006),
outlines the most successful strategies for
keeping a company on track for innovation.
Carlson’s practical approach includes finding
an important, not just interesting, customer
and market need; creating value; having an
innovation champion; developing an innovation team across different disciplines; and
finding organizational alignment. Each of
these elements work together. When one is
missing, the potential for failure increases
exponentially.
More than 100 people, including venture
capitalists, academics, and business leaders
gathered at the Sawyer Business School to hear
a panel of distinguished guests, including Lu
Ann Reeb, former broadcast journalist and cofounder and president of Skyways Communications and Legal Talk Network; William
Forbes, director of Supply Chain Technology
at Raytheon; and Sean Belka, senior vice president, director of Fidelity Center for Applied
Technology. Led by moderator Leonard Polizzoto, principal director, Marketing and Strategic Business Development Labs at Draper
Labs, each of the panelists offered their unique
perspectives on putting Carlson’s five disciplines to work in practical situations.
“Innovation is survival,” said Reeb, who
transformed her 20 years of broadcast journalism experience into customized corporate
marketing strategies for targeted audiences.
“The internet has transformed how people
get information,” she said, “but since the media is still in transition, what works for one
group may not work for another. Understanding the strengths of various options makes a
difference in getting a company’s message
across and helping them be successful.”
Belka talked about creating value by capturing ideas from customers. “Fidelity Labs
offers us the opportunity to create a prototype,
put it on the website and then get feedback
from thousands of customers,” he said. “By using an idea ecosystem, we identify needs and
then figure out how to make things happen.”
Sometimes, innovation does not require
starting from scratch. It’s more about “organizational alignment,” as Forbes explained. “After last September’s economic meltdown, we
needed to know if our suppliers would be able
to get the credit they needed, and how we
could adapt to be sure we could meet our customers’ needs,” he said. “Because team building is so important to us, we brought people
together from different areas and figured out
a way to pull out information that already existed in our system and use it in a new way.”
Carlson was encouraged by the creativity
shown by the panelists and said it proves that
each area of business is wide open to innovation. “This is the best time ever for ideas and
creativity,” he said, “but businesses have to
have an innovation system in place because
successful innovation involves discipline and
dedication.” Good ideas, he said, are not
enough. Companies need to be willing to follow through and pay attention to each of the
five disciplines in order to succeed.
“Collaboration means a team won’t have
the best idea or approach at first,” Carlson
said. “The team needs to draw on different
strengths across different areas both inside
and outside one company.”
His biggest concern is the education of
young people and the need for project-based
curriculum. “There is an all-girls middle school
in Silicon Valley that has an entrepreneurial
program,” he said. “Watching them collaborate
on a project, respecting the individual strengths
each of them bring, exchanging ideas and strategies that lead to a successful outcome, is a
microcosm of where we need to go with our
educational system,” Carlson said. SB
www.suffolk.edu/business
/37
S u f f o l k B u s i n e ss
ALUMNI CONNECTIONS
By TERRY BYRNE
ALUMNI CONNECTIONS
Panelists: Sean Belka, William
Forbes and Lu Ann Reeb
Finance Alumni
Networking Events
Dean O’Neill, Dr. Carlson, Colette
Dumas, and Robert DeFillippi
The MSF program held its annual fall networking event on Friday, October 30 at the Suffolk Alumni Club in downtown Boston. Massachusetts State Treasurer, Timothy Cahill was
the keynote speaker.
1. Left to right:
David Smith, MSF ‘99,
Tricia Smith, Jeffrey
Oliveira, MSF ‘98, and
Kashif Ahmed, MSF ‘98
Center for Innovation and Change Leadership Awards First Global Leadership in
Innovation and Collaboration Award
2. left to right:
Jeff Carter, MSF ‘09 and
Margaret Hawes
Dr. Curtis R. Carlson, president and chief
1.
2.
3. left to right
Dean O’Neill, Massachusetts State Treasurer
Timothy Cahill, and Ki C.
Han, chair and professor
of finance
4. left to right
Valerie Fennell, MSF ‘08,
Kate Corkery, current MSF
student, Angela Tallo,
MSF ‘08, and Sara Walsh,
MSF ‘10
3.
36/
Suffolk Business Magazine
The Information Age is Over.
The Innovation Age is Here.
WINTER 2010
4.
executive office of SRI International, made
the announcement that “the information age
is over and the innovation age is here during
his presentation as the recipient of the first
annual Global Leadership in Innovation and
Collaboration Award, at a panel discussion
and award ceremony held Nov. 2 as part of the
Center for Innovation and Change Leadership programs.
The shift from information to innovation requires companies to reassert their emphasis on the customer and encourage employees to be open to collaboration and
understand the processes that can allow
change to happen. Carlson’s book, “Innovation: The Five Disciplines for Creating What
Customers Want,” which he co-wrote with
William Wilmot, (Crown Publishing, 2006),
outlines the most successful strategies for
keeping a company on track for innovation.
Carlson’s practical approach includes finding
an important, not just interesting, customer
and market need; creating value; having an
innovation champion; developing an innovation team across different disciplines; and
finding organizational alignment. Each of
these elements work together. When one is
missing, the potential for failure increases
exponentially.
More than 100 people, including venture
capitalists, academics, and business leaders
gathered at the Sawyer Business School to hear
a panel of distinguished guests, including Lu
Ann Reeb, former broadcast journalist and cofounder and president of Skyways Communications and Legal Talk Network; William
Forbes, director of Supply Chain Technology
at Raytheon; and Sean Belka, senior vice president, director of Fidelity Center for Applied
Technology. Led by moderator Leonard Polizzoto, principal director, Marketing and Strategic Business Development Labs at Draper
Labs, each of the panelists offered their unique
perspectives on putting Carlson’s five disciplines to work in practical situations.
“Innovation is survival,” said Reeb, who
transformed her 20 years of broadcast journalism experience into customized corporate
marketing strategies for targeted audiences.
“The internet has transformed how people
get information,” she said, “but since the media is still in transition, what works for one
group may not work for another. Understanding the strengths of various options makes a
difference in getting a company’s message
across and helping them be successful.”
Belka talked about creating value by capturing ideas from customers. “Fidelity Labs
offers us the opportunity to create a prototype,
put it on the website and then get feedback
from thousands of customers,” he said. “By using an idea ecosystem, we identify needs and
then figure out how to make things happen.”
Sometimes, innovation does not require
starting from scratch. It’s more about “organizational alignment,” as Forbes explained. “After last September’s economic meltdown, we
needed to know if our suppliers would be able
to get the credit they needed, and how we
could adapt to be sure we could meet our customers’ needs,” he said. “Because team building is so important to us, we brought people
together from different areas and figured out
a way to pull out information that already existed in our system and use it in a new way.”
Carlson was encouraged by the creativity
shown by the panelists and said it proves that
each area of business is wide open to innovation. “This is the best time ever for ideas and
creativity,” he said, “but businesses have to
have an innovation system in place because
successful innovation involves discipline and
dedication.” Good ideas, he said, are not
enough. Companies need to be willing to follow through and pay attention to each of the
five disciplines in order to succeed.
“Collaboration means a team won’t have
the best idea or approach at first,” Carlson
said. “The team needs to draw on different
strengths across different areas both inside
and outside one company.”
His biggest concern is the education of
young people and the need for project-based
curriculum. “There is an all-girls middle school
in Silicon Valley that has an entrepreneurial
program,” he said. “Watching them collaborate
on a project, respecting the individual strengths
each of them bring, exchanging ideas and strategies that lead to a successful outcome, is a
microcosm of where we need to go with our
educational system,” Carlson said. SB
www.suffolk.edu/business
/37
S u f f o l k B u s i n e ss
ALUMNI PROFILES
ALUMNI PROFILES
Lenny Langthorne
BSBA ‘80, MSF ‘94
Susan and William Bell
MPA ‘86
William and Susan Bell both knew at an early
age that they wanted to devote their lives to public
service. William Bell’s father, a long serving member of the Dedham Public School System, inspired
Bell to focus his career on making government
work better. “I watched my dad get up every day
to serve. I wanted to make things easier,” Bell said.
Susan Bell’s career began over 22 years ago while
she was working as a Research Assistant for her
mentor, Dr. Robert C. Wood. Wood, former Housing and Urban Development Secretary, UMASS
President, and distinguished professor, inspired
Bell to devote her energy to service. “Bob was a
person who was dedicated to social science and
improving the lives of the others. I wanted to stay
focused on that goal,” Bell said.
After graduating from Bates College in 1984,
William began his career as a legislative aid in the
Massachusetts General Court Joint Committee on
Public Safety, and later moved to the Massachusetts
Executive Office of Health and Human Services,
where he worked as a budget analyst and, later, a
38/
Suffolk Business Magazine
WINTER 2010
budget director. He then transferred to the Department of Transitional Assistance, working his way
up to Assistant Commissioner of Administration
and Finance.
William, who completed his MPA in 1986, credits Suffolk with helping him prepare for a career in
government. But Suffolk also provided him with an
even more important opportunity, “I met my wife
Susan at 8 Ashburton Place in a public management
course,” Bell said. The Bells, who both graduated in
1986 and who recently celebrated their wedding,
inspired each to a life of service.
After graduating from UMASS in 1982 with a
degree in political science and urban studies, Susan Bell quickly established herself as an expert in
program management and healthcare reform. She
began on Capitol Hill as a legislative aid in Sen.
Edward Kennedy’s office, and went on to hold
various management positions in Massachusetts
state agencies including the Department of Revenue, Health and Human Services, the Department
of Mental Retardation, and the Office of Transportation and Construction.
In 2008, Bell started her own company, Bell
Advantage Consulting. The company’s mission is
to help government agencies effectively implement
and measure their programs. Bell has a particular
interest in helping agencies understand and implement new heath care policy, “I want to use my
public policy and healthcare reform background
to help other states manage the healthcare reform
act that I hope President Obama will get through
Congress,” Bell said. Bell’s company also focuses
on policy related to government preparedness,
technology, green energy, education, literacy and
public service.
In 2009, William Bell decided to join his wife’s
company. The decision made sense to both of them.
“It was our interest in public service that brought
us together in the first place,” Susan said. The two
then went on to start a non-profit organization
called Servium, a clearing house for people who
want to volunteer their time to meeting “specific
national challenges,” including education, healthcare and the environment. The Latin translation of
Servium is “I will serve.”
Lenny Langthorne has worked for the same parent company – Liberty Mutual – for 30 years but the changing economic landscape and
his travel schedule keep him constantly on the move. His fall itinerary
of San Francisco, Philadelphia, Atlanta, and Dallas is just one measure
of a dynamic work life.
Langthorne, an East Boston native, landed at Liberty Mutual right
out of Suffolk undergrad in 1980, connecting with the company
through the career placement center. And he credits his rise in the
company in part to getting the specific graduate education he needed
while working full time.
Langthorne was one of the first to enroll in the Master’s in Finance
program and graduated in 1994.
“I knew what I wanted and Suffolk finally offered it,” says Langthorne, who wanted the laser focus on finance without the organizational behavior and marketing courses of an MBA.
“I was glad to find it at Suffolk where I knew the quality of the education and I knew the faculty was very dedicated and motivated to help.”
It wasn’t the easiest time of his life – his son was a teenager and
besides commuting from the South Shore to work and school there was
group work with classmates – a scheduling challenge. He recalls telling
his wife, “For the next two years our social life is probably over.”
The finance program was helpful as he has transitioned to corporate
work – he is now assistant treasurer for Helmsman Management Services, a Liberty subsidiary.
“I use a lot of what I learned there. It was worth it.”
The Business School’s commitment to keeping courses relevant and
current remains attractive to him as an alumnus, which makes him feel
valued as a member of the finance advisory board.
“It’s pretty common elsewhere to find an attitude of faculty knows
best rather than what’s the real world looking for.”
Melissa Cacace, MHA ‘05
Melissa Cacace has over 13 years of healthcare administration experience in
clinical research and capacity management. As the Senior Project Specialist for
Patient Care Services at Massachusetts General Hospital, Cacace analyzes the
room placement, discharge, and transfer of patients to and from the hospital.
Cacace left the healthcare field in 1999 to work for Concerto Software (formerly Davox), in Westford, MA. After working as a User Support Specialist for
only a year, Cacace left the company because she realized how much she valued
being part of the healthcare profession. “It is meaningful for me to know that I
have helped someone even in some small way,” she said. “I didn’t like only focusing on the bottom line.”
Cacace enrolled in Suffolk’s Masters of Healthcare Administration Program
because she wanted to learn more about the business side of her field. After taking
only a few courses, Cacace said that the things she learned were immediately applicable to her work. “The finance courses I took with Professor Doug Snow were
very practical. He really taught me how to manage a budget,” she said.
In her spare time, Cacace works as a volunteer reading tutor in an adult literacy program. She also enjoys the physical challenge of “adventure travel,” organized trips that give travelers the opportunity to test their strength and endurance.
On a recent trip, she hiked to Machu Piccu, the ancient Incan city in Peru that sits
almost 8,000 feet above sea level.
www.suffolk.edu/business
/39
S u f f o l k B u s i n e ss
ALUMNI PROFILES
ALUMNI PROFILES
Lenny Langthorne
BSBA ‘80, MSF ‘94
Susan and William Bell
MPA ‘86
William and Susan Bell both knew at an early
age that they wanted to devote their lives to public
service. William Bell’s father, a long serving member of the Dedham Public School System, inspired
Bell to focus his career on making government
work better. “I watched my dad get up every day
to serve. I wanted to make things easier,” Bell said.
Susan Bell’s career began over 22 years ago while
she was working as a Research Assistant for her
mentor, Dr. Robert C. Wood. Wood, former Housing and Urban Development Secretary, UMASS
President, and distinguished professor, inspired
Bell to devote her energy to service. “Bob was a
person who was dedicated to social science and
improving the lives of the others. I wanted to stay
focused on that goal,” Bell said.
After graduating from Bates College in 1984,
William began his career as a legislative aid in the
Massachusetts General Court Joint Committee on
Public Safety, and later moved to the Massachusetts
Executive Office of Health and Human Services,
where he worked as a budget analyst and, later, a
38/
Suffolk Business Magazine
WINTER 2010
budget director. He then transferred to the Department of Transitional Assistance, working his way
up to Assistant Commissioner of Administration
and Finance.
William, who completed his MPA in 1986, credits Suffolk with helping him prepare for a career in
government. But Suffolk also provided him with an
even more important opportunity, “I met my wife
Susan at 8 Ashburton Place in a public management
course,” Bell said. The Bells, who both graduated in
1986 and who recently celebrated their wedding,
inspired each to a life of service.
After graduating from UMASS in 1982 with a
degree in political science and urban studies, Susan Bell quickly established herself as an expert in
program management and healthcare reform. She
began on Capitol Hill as a legislative aid in Sen.
Edward Kennedy’s office, and went on to hold
various management positions in Massachusetts
state agencies including the Department of Revenue, Health and Human Services, the Department
of Mental Retardation, and the Office of Transportation and Construction.
In 2008, Bell started her own company, Bell
Advantage Consulting. The company’s mission is
to help government agencies effectively implement
and measure their programs. Bell has a particular
interest in helping agencies understand and implement new heath care policy, “I want to use my
public policy and healthcare reform background
to help other states manage the healthcare reform
act that I hope President Obama will get through
Congress,” Bell said. Bell’s company also focuses
on policy related to government preparedness,
technology, green energy, education, literacy and
public service.
In 2009, William Bell decided to join his wife’s
company. The decision made sense to both of them.
“It was our interest in public service that brought
us together in the first place,” Susan said. The two
then went on to start a non-profit organization
called Servium, a clearing house for people who
want to volunteer their time to meeting “specific
national challenges,” including education, healthcare and the environment. The Latin translation of
Servium is “I will serve.”
Lenny Langthorne has worked for the same parent company – Liberty Mutual – for 30 years but the changing economic landscape and
his travel schedule keep him constantly on the move. His fall itinerary
of San Francisco, Philadelphia, Atlanta, and Dallas is just one measure
of a dynamic work life.
Langthorne, an East Boston native, landed at Liberty Mutual right
out of Suffolk undergrad in 1980, connecting with the company
through the career placement center. And he credits his rise in the
company in part to getting the specific graduate education he needed
while working full time.
Langthorne was one of the first to enroll in the Master’s in Finance
program and graduated in 1994.
“I knew what I wanted and Suffolk finally offered it,” says Langthorne, who wanted the laser focus on finance without the organizational behavior and marketing courses of an MBA.
“I was glad to find it at Suffolk where I knew the quality of the education and I knew the faculty was very dedicated and motivated to help.”
It wasn’t the easiest time of his life – his son was a teenager and
besides commuting from the South Shore to work and school there was
group work with classmates – a scheduling challenge. He recalls telling
his wife, “For the next two years our social life is probably over.”
The finance program was helpful as he has transitioned to corporate
work – he is now assistant treasurer for Helmsman Management Services, a Liberty subsidiary.
“I use a lot of what I learned there. It was worth it.”
The Business School’s commitment to keeping courses relevant and
current remains attractive to him as an alumnus, which makes him feel
valued as a member of the finance advisory board.
“It’s pretty common elsewhere to find an attitude of faculty knows
best rather than what’s the real world looking for.”
Melissa Cacace, MHA ‘05
Melissa Cacace has over 13 years of healthcare administration experience in
clinical research and capacity management. As the Senior Project Specialist for
Patient Care Services at Massachusetts General Hospital, Cacace analyzes the
room placement, discharge, and transfer of patients to and from the hospital.
Cacace left the healthcare field in 1999 to work for Concerto Software (formerly Davox), in Westford, MA. After working as a User Support Specialist for
only a year, Cacace left the company because she realized how much she valued
being part of the healthcare profession. “It is meaningful for me to know that I
have helped someone even in some small way,” she said. “I didn’t like only focusing on the bottom line.”
Cacace enrolled in Suffolk’s Masters of Healthcare Administration Program
because she wanted to learn more about the business side of her field. After taking
only a few courses, Cacace said that the things she learned were immediately applicable to her work. “The finance courses I took with Professor Doug Snow were
very practical. He really taught me how to manage a budget,” she said.
In her spare time, Cacace works as a volunteer reading tutor in an adult literacy program. She also enjoys the physical challenge of “adventure travel,” organized trips that give travelers the opportunity to test their strength and endurance.
On a recent trip, she hiked to Machu Piccu, the ancient Incan city in Peru that sits
almost 8,000 feet above sea level.
www.suffolk.edu/business
/39
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
ALUMNI PROFILES
1950
Francis Ormond, BSBA ‘50
My life is full as we continue to travel. At
this point we have cruised most of the
world and have enjoyed it all especially
St Petersburg, Russia which included
Scandinavia and part of Northern Europe
returning to NY via the British Isles,
Iceland, Greenland, Newfoundland. Our
summers out of Florida are spent at our
home in Ocean City, NJ. It is unbelievable
that I graduated 59 years ago except
when I look in the mirror.
Asmaa Quorrich, MBA ‘03
As a child growing up in Rabat, Morocco, Asmaa Quorrich loved to entertain
her family at the dinner table, “I used to make up stories to see how long I could
keep everyone interested.” “I had quite an imagination,” she said.
Quorrich now uses her creative talent to develop marketing campaigns for
such global giants Pepsico, Proctor and Gamble, and Toyota. After completing an
MBA in Marketing at Suffolk in 2003, Quorrich became a Senior Brand Manager
for Proctor and Gamble and was later hired by PepsiCo International in 2006 to
be their Marketing Manager. In just under two years, she was promoted to Regional Marketing Manager, and relocated to Dubai.
After completing her undergraduate degree in finance at Al-Akhawayn University in Morocco, Quorrich earned a Fulbright Scholarship to attend graduate
school in the United States.
She chose Suffolk because of its location and reputation, but found that working one-on-one with professors was the most valuable part of her experience. “My
professors pushed me to be my best and helped me to develop the confidence I
needed to compete in a global marketplace,” she said.
Quorrich recalled a time in her life when having self-confidence was not necessarily a good thing, “Growing up, it was not easy to have a strong personality in
a male-driven culture.” “It was not proper for females,” She recalled. Quorrich
praised her parents for encouraging her to speak her mind and for reminding her
to stay focused on her career goals.
Quorrich finds time to stay involved in her community. She is a member of her
local rotary club and is active in the Moroccan American Circle, an organization
that creates social, business and cultural connections between Morocco and the
United States.
Adam Thorell, MBA/MSA ’08
It’s not the way everybody does it. But Adam Thorell earned two mas-
ter’s degrees while working full time and having two young children. Oh
and by the way, he graduated with a 3.91 GPA.
“I’d recommend doing it before you have kids,” said Thorell. “But it’s
important for anyone considering it that it definitely made a difference
in my life and worth all the effort I put into it.”
That said, it was a busy four years, with days that started at 5:45 a.m.
and ended after 9 p.m. He dashed to night classes from his job at State
Street Bank, and made it back home to Bellingham too late to find a child
still awake.
“The important part is just to put your head down and try to get
through as quickly as you can as early in life as you can,” said Thorell,
who started graduate school at age 30, right after his daughter Meghan
was born. Two years later his son Evan was born.
“All the thanks go to my wife, Jennifer. She’s the reason it happened.
She had to pick up a lot of extra stuff for me to be able to do it.”
The other saving grace was that he was a four-day work week at State
Street, which allowed him to devote Friday to studying. Weekends were
reserved for family time.
As challenging as it was, Thorell said that he couldn’t be happier.
After nine years at State Street, where he was Assistant Vice President
and Fund Manager in Fund Accounting, he landed a job he loves at Wellington Management.
“I couldn’t begin to tell you how much more I like the position I’m in
now. It’s a lot more challenging and I wouldn’t have been able to make
this move without the degrees,” he said.
40/
Suffolk Business Magazine
WINTER 2010
C L ASS N OT E S
ALUMNI PROFILES
Felicia Riffelmacher
Executive MBA ‘08
Felicia Riffelmacher found out early how tough it is
to run a business. Back in the 1960’s when her mother
owned a restaurant and jazz club, there were few resources for women entrepreneurs. “She ran her business
out of her wallet. If she had access to better information,
things would have been much easier for her,” Riffelmacher said.
The St. Louis native, mother and community leader
has now made a career of giving business owners what
her mother didn’t have. Riffelmacher is the Vice President of Business Development for the Martin Luther King
Jr. Business Empowerment Center in Worcester, a nonprofit business incubator that provides workshops and
consultation services to start-up companies. The center
also provides job training for the unemployed.
Riffelmacher wears many hats at the center. She is
responsible for setting the strategic direction for the organization, as well as for developing programs, maintaining the budget, securing grants, and managing the administrative and volunteer staff.
Rifflemacher believes passionately that small businesses are the key to maintaining the social and economic viability of a city. She hopes that Worcester’s small businesses can bring the city the notoriety she says it deserves.
“When you mention Worcester, people snicker. But we
have some phenomenal small businesses here. This is the
necessary ingredient to bring the city back to the place of
prominence it deserves,” she said.
Before joining the Martin Luther King Center,
Riffelmacher was a Commercial Sales and Service Representative at Verizon Inc. She also worked as a Certified Occupational Therapy Assistant at Fairlawn hospital in Worcester.
When Riffelmacher decided to get her Executive MBA,
she chose Suffolk, believing the flexible schedule would
help her juggle the demands of work and family. She remembers that things worked out a lot better than she had
hoped. “I ended up spending a lot of quality time with my
son while I was in school. He was really interested in the
textbooks I was reading, and he would even get his books
and study with me,” she said. Riffelmacher finished her
degree in 2008 with a 4.0 grade point average. SB
1971
Charles A. Reingold, MBA ’71
Materials Control Manager for National
Coating Corp in Rockland, MA. since January 2008. Previously Materials Control
Manager for Chapman Mfg. Co. in Avon
for 30 years. Is married to wife Roberta.
2 sons and 3 grandchildren. Resides in
Sharon, MA. since 1976.
creingold@earthlink.net
1973
Frank Farina, Esq., CPA, BSBA ’73
Has recently been appointed Assistant
Professor of Accounting at Saint Michael’s
College in Colchester, Vermont.
Tubalaw@aol.com; ffarina@smcvt.edu
Gary Karelis, MBA ’73
Owns a real estate investment and property management company in Newburyport
and has been in this business since 1974.
gkarelis@karelisrealty.com,
978 465-9371
1975
John P. Lally, MBA ‘75
Has been appointed to the adjunct Finance and Accounting faculty at Northeastern University’s College of Professional Studies.
1976
David W. Fagerstrom, MBA, ’76
Laid off at Kronos Incorporated in January
after nine successful years, Dave is
seeking to develop, mentor and lead the
next generation of customer champions
and business intelligence analysts for
a business-to-business technology
company. An expert at transforming
internal data and external benchmarks
into actionable intelligence that drives
continuous improvement, enhanced
profits and a positive ROI, Dave will be
a substantial asset in his next employer’s
drive to survive today’s economy and
position itself for future growth. To fill the
empty hours, Dave is Adjunct Professor of
Economics for Southern New Hampshire
University (Salem Center) and - from
his home in New Hampshire - Program
Manages a virtual team of market
intelligence researchers and editors for
Fortune 500 clients of Cipher Systems
LLC of Annapolis, MD.
www.linkedin.com/in/dfagerstrom
Henry Delicata, MPA ’76
After 20 years at Vanderbilt University
in Nashville Tennessee as Assistant Vice
Chancellor and Assistant Treasurer and
I am now Managing Partner with Verdis
Investment Management responsible
for its Real Assets fund, investing in
Real Estate, Timber, Oil and Gas, Power
Generation and Storage.
hdelicata@verdisinvestment.com
1977
Maureen O’Halloran, R.S.C.J.,
MPA ’77
I recently returned to the Boston area
and am enjoying a sabbatical after having
spent the past seven years serving as Treasurer and In House Counsel of my religious
congregation, the Society of the Sacred
Heart, at its U.S. headquarters in St. Louis,
Missouri. In 1990, I received a law degree
from Boston College Law School.
mohalloran@rscj.org
1978
Timothy (Tim) P. O’Leary,
BSBA ’78
In July, repatriating back to State Street’s
Boston office after three years as Chief
Operating Officer for State Street Bank
Luxembourg. Great ex-pat work and life
experience for me, my wife and my two
teen-age children.
toleary@statestreet.com.
1979
Rich Archibald, BSBA ’79
After 28 years with the Bank of America
family of institutions (BayBanks,
Multibank, BankBoston, Fleet, and Bank
of America), I moved to a locally based
community bank, Rockland Trust, in April.
I am now serving as the Director of the
Customer Information Center in America’s
hometown, Plymouth MA.
richardfarchibald@gmail.com,
781.294.0999
www.suffolk.edu/business
/41
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
ALUMNI PROFILES
1950
Francis Ormond, BSBA ‘50
My life is full as we continue to travel. At
this point we have cruised most of the
world and have enjoyed it all especially
St Petersburg, Russia which included
Scandinavia and part of Northern Europe
returning to NY via the British Isles,
Iceland, Greenland, Newfoundland. Our
summers out of Florida are spent at our
home in Ocean City, NJ. It is unbelievable
that I graduated 59 years ago except
when I look in the mirror.
Asmaa Quorrich, MBA ‘03
As a child growing up in Rabat, Morocco, Asmaa Quorrich loved to entertain
her family at the dinner table, “I used to make up stories to see how long I could
keep everyone interested.” “I had quite an imagination,” she said.
Quorrich now uses her creative talent to develop marketing campaigns for
such global giants Pepsico, Proctor and Gamble, and Toyota. After completing an
MBA in Marketing at Suffolk in 2003, Quorrich became a Senior Brand Manager
for Proctor and Gamble and was later hired by PepsiCo International in 2006 to
be their Marketing Manager. In just under two years, she was promoted to Regional Marketing Manager, and relocated to Dubai.
After completing her undergraduate degree in finance at Al-Akhawayn University in Morocco, Quorrich earned a Fulbright Scholarship to attend graduate
school in the United States.
She chose Suffolk because of its location and reputation, but found that working one-on-one with professors was the most valuable part of her experience. “My
professors pushed me to be my best and helped me to develop the confidence I
needed to compete in a global marketplace,” she said.
Quorrich recalled a time in her life when having self-confidence was not necessarily a good thing, “Growing up, it was not easy to have a strong personality in
a male-driven culture.” “It was not proper for females,” She recalled. Quorrich
praised her parents for encouraging her to speak her mind and for reminding her
to stay focused on her career goals.
Quorrich finds time to stay involved in her community. She is a member of her
local rotary club and is active in the Moroccan American Circle, an organization
that creates social, business and cultural connections between Morocco and the
United States.
Adam Thorell, MBA/MSA ’08
It’s not the way everybody does it. But Adam Thorell earned two mas-
ter’s degrees while working full time and having two young children. Oh
and by the way, he graduated with a 3.91 GPA.
“I’d recommend doing it before you have kids,” said Thorell. “But it’s
important for anyone considering it that it definitely made a difference
in my life and worth all the effort I put into it.”
That said, it was a busy four years, with days that started at 5:45 a.m.
and ended after 9 p.m. He dashed to night classes from his job at State
Street Bank, and made it back home to Bellingham too late to find a child
still awake.
“The important part is just to put your head down and try to get
through as quickly as you can as early in life as you can,” said Thorell,
who started graduate school at age 30, right after his daughter Meghan
was born. Two years later his son Evan was born.
“All the thanks go to my wife, Jennifer. She’s the reason it happened.
She had to pick up a lot of extra stuff for me to be able to do it.”
The other saving grace was that he was a four-day work week at State
Street, which allowed him to devote Friday to studying. Weekends were
reserved for family time.
As challenging as it was, Thorell said that he couldn’t be happier.
After nine years at State Street, where he was Assistant Vice President
and Fund Manager in Fund Accounting, he landed a job he loves at Wellington Management.
“I couldn’t begin to tell you how much more I like the position I’m in
now. It’s a lot more challenging and I wouldn’t have been able to make
this move without the degrees,” he said.
40/
Suffolk Business Magazine
WINTER 2010
C L ASS N OT E S
ALUMNI PROFILES
Felicia Riffelmacher
Executive MBA ‘08
Felicia Riffelmacher found out early how tough it is
to run a business. Back in the 1960’s when her mother
owned a restaurant and jazz club, there were few resources for women entrepreneurs. “She ran her business
out of her wallet. If she had access to better information,
things would have been much easier for her,” Riffelmacher said.
The St. Louis native, mother and community leader
has now made a career of giving business owners what
her mother didn’t have. Riffelmacher is the Vice President of Business Development for the Martin Luther King
Jr. Business Empowerment Center in Worcester, a nonprofit business incubator that provides workshops and
consultation services to start-up companies. The center
also provides job training for the unemployed.
Riffelmacher wears many hats at the center. She is
responsible for setting the strategic direction for the organization, as well as for developing programs, maintaining the budget, securing grants, and managing the administrative and volunteer staff.
Rifflemacher believes passionately that small businesses are the key to maintaining the social and economic viability of a city. She hopes that Worcester’s small businesses can bring the city the notoriety she says it deserves.
“When you mention Worcester, people snicker. But we
have some phenomenal small businesses here. This is the
necessary ingredient to bring the city back to the place of
prominence it deserves,” she said.
Before joining the Martin Luther King Center,
Riffelmacher was a Commercial Sales and Service Representative at Verizon Inc. She also worked as a Certified Occupational Therapy Assistant at Fairlawn hospital in Worcester.
When Riffelmacher decided to get her Executive MBA,
she chose Suffolk, believing the flexible schedule would
help her juggle the demands of work and family. She remembers that things worked out a lot better than she had
hoped. “I ended up spending a lot of quality time with my
son while I was in school. He was really interested in the
textbooks I was reading, and he would even get his books
and study with me,” she said. Riffelmacher finished her
degree in 2008 with a 4.0 grade point average. SB
1971
Charles A. Reingold, MBA ’71
Materials Control Manager for National
Coating Corp in Rockland, MA. since January 2008. Previously Materials Control
Manager for Chapman Mfg. Co. in Avon
for 30 years. Is married to wife Roberta.
2 sons and 3 grandchildren. Resides in
Sharon, MA. since 1976.
creingold@earthlink.net
1973
Frank Farina, Esq., CPA, BSBA ’73
Has recently been appointed Assistant
Professor of Accounting at Saint Michael’s
College in Colchester, Vermont.
Tubalaw@aol.com; ffarina@smcvt.edu
Gary Karelis, MBA ’73
Owns a real estate investment and property management company in Newburyport
and has been in this business since 1974.
gkarelis@karelisrealty.com,
978 465-9371
1975
John P. Lally, MBA ‘75
Has been appointed to the adjunct Finance and Accounting faculty at Northeastern University’s College of Professional Studies.
1976
David W. Fagerstrom, MBA, ’76
Laid off at Kronos Incorporated in January
after nine successful years, Dave is
seeking to develop, mentor and lead the
next generation of customer champions
and business intelligence analysts for
a business-to-business technology
company. An expert at transforming
internal data and external benchmarks
into actionable intelligence that drives
continuous improvement, enhanced
profits and a positive ROI, Dave will be
a substantial asset in his next employer’s
drive to survive today’s economy and
position itself for future growth. To fill the
empty hours, Dave is Adjunct Professor of
Economics for Southern New Hampshire
University (Salem Center) and - from
his home in New Hampshire - Program
Manages a virtual team of market
intelligence researchers and editors for
Fortune 500 clients of Cipher Systems
LLC of Annapolis, MD.
www.linkedin.com/in/dfagerstrom
Henry Delicata, MPA ’76
After 20 years at Vanderbilt University
in Nashville Tennessee as Assistant Vice
Chancellor and Assistant Treasurer and
I am now Managing Partner with Verdis
Investment Management responsible
for its Real Assets fund, investing in
Real Estate, Timber, Oil and Gas, Power
Generation and Storage.
hdelicata@verdisinvestment.com
1977
Maureen O’Halloran, R.S.C.J.,
MPA ’77
I recently returned to the Boston area
and am enjoying a sabbatical after having
spent the past seven years serving as Treasurer and In House Counsel of my religious
congregation, the Society of the Sacred
Heart, at its U.S. headquarters in St. Louis,
Missouri. In 1990, I received a law degree
from Boston College Law School.
mohalloran@rscj.org
1978
Timothy (Tim) P. O’Leary,
BSBA ’78
In July, repatriating back to State Street’s
Boston office after three years as Chief
Operating Officer for State Street Bank
Luxembourg. Great ex-pat work and life
experience for me, my wife and my two
teen-age children.
toleary@statestreet.com.
1979
Rich Archibald, BSBA ’79
After 28 years with the Bank of America
family of institutions (BayBanks,
Multibank, BankBoston, Fleet, and Bank
of America), I moved to a locally based
community bank, Rockland Trust, in April.
I am now serving as the Director of the
Customer Information Center in America’s
hometown, Plymouth MA.
richardfarchibald@gmail.com,
781.294.0999
www.suffolk.edu/business
/41
S u S u o f o l k B u se n e ss
f f f l k B u s i n i ss
C A A U S N IOP R O F I L E S
L L SM N TES
1981
Patrick J. McManus, MBA ’81
Patrick K. McManus, MBA died on Friday, July
10 of a heart attack, at 54. McManus was the
former mayor of Lynn and was active in the
Suffolk Alumni Community. In a city that has
long wrestled with crime and poverty, Patrick
J. McManus was a take-charge mayor whose
colleagues called him “Clintonesque,’’ saying he
“would fit in with every type of crowd - he could
be at a black tie affair in the evening and the next
morning in jeans with a bunch of his union friends
putting up signs,’’ said Timothy Phelan, president
of the Lynn City Council. He first sailed to victory
in 1985, when he landed a spot on the Lynn City
Council, holding onto his seat through another
two election cycles before taking on three-term
incumbent Mayor Albert V. DiVirgilio, who had
made a name as a municipal leader. McManus,
then 37, received 13,601 votes, to DiVirgilio’s “He
was a campaigning on public safety - the schools,
and keeping everybody working,’’ longtime friend
and former president of the firefighter’s union
Buzzy Barton said. He knew the city well, having
grown up there and graduated in 1972 from Lynn
English High School, where he was captain of the
football team and referred to as “Mr. LEHS.’’ He
went on to earn a bachelor’s degree from Bowdoin
College. He earned a master’s degree in business
administration from Suffolk University, and a law
degree from Boston College. He taught at Breed
Junior High School and Lynn Vocational Technical
High School for a time, and worked at General
Electric. In the early days as mayor, he said he
would be up by 6:30, grab a cup of coffee before
checking into City Hall, where he would read the
morning news. He drove around in a city-owned
Ford Crown Victoria. His signature phrase: “Ye of
little faith.’’ As mayor, he oversaw the building of
a high school, the renovation and expansion of
two others, and launched the construction of a
much-anticipated police station. Crime dropped,
and employment went up. He fought against
elimination of all-day kindergarten, and took
credit for implementing long-term planning. “He
was the man behind community policing,’’ Barton
said, later adding, “He knew he could bring money
into the city.’’ He also crisscrossed the country
with the US Conference of Mayors, seeking federal
funds for city projects. Even those he ran against
spoke highly of his ability to communicate the
city’s needs. “He was able to connect, and he was
able to get his point across and win people over,’’
said Mayor Edward “Chip’’ Clancy. “I would think
that he would enjoy that that’s being recognized.’’
“Even if you were on the opposite side of an issue,
you still walked away liking him,’’ Phelan said.
42/
Suffolk Business Magazine
WINTER 2010
A L U M N ICP R O F I L E S E S
L AS S N OT
1983
Henry Surya, MBA ’83
Henry is founder and CEO of P3C.US. P3C.US is a
private practice provider community established
to combine the collective resources of private
practices around the nation to access and promote
services on the Internet, to provide access to
patients and prospective patients, to promote
communications with patients, to promote health
care services and to create a resource center for
patients and for health care providers.”
1984
Michael F. Collins MBA ’84
A 25-year veteran of the health care industry, has
been named chief executive officer at Merrimack
Valley Hospital. “We are very pleased to welcome
Michael to our corporate family,” said W. Hudson
Connery, President and CEO of Essent Healthcare,
Inc., the parent company of Merrimack Valley
Hospital. “Michael brings many years of hospital
finance and operations management experience
to his new position. We are very fortunate to bring
on board his unique understanding of health care
in New England and of the trends particular to this
part of the country.” Collins has spent his entire
hospital career in Massachusetts. Most recently,
he was senior director of financial operations at
Emerson Hospital in Concord. Previously, he was
director of financial operations at both Mount
Auburn Hospital in Cambridge and Choate
Symmes Hospital in Arlington. He also has served
in senior leadership roles at Cambridge Hospital in
Cambridge and St. Elizabeth’s Hospital in Brighton.
”Merrimack Valley Hospital has positioned itself for
phenomenal growth and success.” said Collins. “I’m
thrilled to have the opportunity to lead the hospital
as it continues to move forward. My emphasis will
be on expanding clinical and specialty services,
increasing the medical staff and focusing on the
needs of the communities we serve.”
www.merrimackvalleyhospital.com
1985
Richard T. Johnson, MBA ’85
Richard has recently been appointed Director,
Immigration and Enforcement Programs,
Department of Homeland Security, Office of
Inspector General, Washington, DC.
202.254.5417, Richard.Johnson2@dhs.gov
Christine Troski, BSBA ’85
Christine Troski, graduated from Suffolk University
with a BSBA in Finance in 1985 at the tender age of
35. In 2006 I went back to work on a Masters Degree in Interior Design and am now enrolled at The
NE School of Art & Design at Suffolk University.
Don Bulens, MBA’85
Joins Unidesk as CEO Unidesk, the leading innovator of virtual desktop management software, announced that Don Bulens has joined Unidesk as
President and CEO. Bulens is a highly regarded
executive known for building and scaling IT infrastructure companies, as demonstrated most recently at EqualLogic, where he led the company to
success in the networked data storage market and
its $1.4 billion acquisition by Dell, and, earlier, at Lotus, where his channel development leadership was
instrumental in the success of Lotus Notes. Bulens
expertise in guiding companies and bringing transformational products to the global market is ideally
suited for Unidesk as it begins to build its leadership position in the desktop virtualization and PC
life cycle management software categories.
1986
Richard Agbortoko BSBA ’86
Richard recently picked up a consulting/lecturing
job with the Pan African Institute for Development
West Africa (PAID-WA). I also teach part-time at
the University of Buea, Cameroon. I want to extend
my gratitude to Suffolk and Cambridge College for
my bachelors and masters degrees respectively. I
believe you guys are doing well at Suffolk. I have
been trying to send students to Suffolk and wish to
state here that I enjoy my ambassador relationship.
Please keep me informed of the developments at
Suffolk as you have always done.
1987
Karen Shine Nelson, MPA/H ’87
Karen is Sr. Vice President, Clinical Affairs, Massachusetts Hospital Association. In March 2009
in Phoenix, AZ, provided the keynote presentation to the Health Insurance Forum on the topic of
non-payment trends for “never events” or serious
reportable events in healthcare. On April 14, 2009,
at Suffolk University, moderated a panel of hospital leaders with Jeanette Clough, CEO of Mount
Auburn Hospital, also a Suffolk alumnus.
knelson@mahlink.org; 781.262.6006
1989
Beverly D. Flaxington, BSBA ’82
Beverly has published her second book: “Understanding Other People: The Five Secrets to Human
Behavior” Subtitled “How to stop being frustrated
by the actions of others and start taking charge
of your own life — and reactions.” Available on
Amazon or by visiting www.understandingotherpeople.com. Also, I will be the keynote speaker at
the Professional Association of Investment Communications Resources (PAICR) in New York City
in September, and will be again an adjunct professor at Suffolk University in the fall teaching Small
Business Management.
508.359.8216, www.the-collaborative.com
www.advisorstrustedadvisor.com
1990
Carol Amoroso Stocks, MBA ’90
Carol currently a Private Quarters-Sales Consultant
selling luxurious bedding, linens, accessories and
Etcetera Clothing-Sales Consultant
949.487.7333, c.s.stocks@prodigy.net
www.carolstocks.privatequarters.net
1992
George Brian Houle, EMBA ’92
I have been involved with the Census as Recruiting
Manager for the Early Local Census Office
located in Worcester. Previously owned and
operated recruiting business Key Positions for
nine years.
gbhoule@hotmail.com
Dan Picard, BSBA ’92
Dan is employed as the Collection Manager for
the City of Boston Credit Union. Also, Coordinator
of Women’s Basketball Officials for the ECAC.
Responsibilities include NCAA Conferences such
as the CCC, NAC and the GNAC of which Suffolk is
a member. Dan is an active high school basketball
official and has had the pleasure of working 3 state
finals in Massachusetts. Married and resides in
Dracut, Mass. with his wife Kerri and 2 children.
1994
Jennifer Tonneson, MSF ’94
I am now the Chief Financial Officer at Quincy College in Quincy MA. I am currently working (slowly!)
on my PhD in Organizations and Management with
a concentration in Leadership. I’m hoping to start
the dissertation process in about a year, looking
at leadership within higher education. Happily
unmarried but in a committed relationship with a
wonderful man, I’d like to shout out to all my classmates from the MSF program and hope everyone
is doing well!
J_Tonneson@msn.com
1995
Kristin Hoefling, MPA/H ’95
Kristin is currently the Manager of HR/Workforce
Planning for Scripps Memorial Hospital La Jolla.
La Jolla, California. The Scripps Healthcare system consists of 5 acute care hospitals, 19 clinics,
home health and a chemical dependence program
along with a large research program. The system
employees over 13,000 people. Life is great in San
Diego my heart is still in Boston!
hoefling.kristin@scrippshealth.org
858-337-5083
1997
Lawrence Carchedi, MBA ’97
I am a member of Beta Gamma Sigma International Honor Society. I recently left a position in the
High Tech Industry after 15 years as an Embedded
Computing Field Application Engineer. Currently I
am doing consulting work for a Research Analyst
firm (focusing on the high tech market) and developing a marketing plan for a startup company.
John T. Valente MBA ’97
John recently trained for and completed the 2009
Boston Marathon. Next year I hope to repeat the
journey for a charity.
1996
Susan Scott, EMBA ’96
Susan went on to DBA program at Nova
Southeastern University. Starting Aug 2009, new
job as Asst Prof of International Business at St
George’s University in Grenada.
1998
Anis Majumder, MBA ’98
I obtained my CPA qualification in 2007 and currently working as a Risk Manager in Australian
Taxation Office, Sydney, Australia.
1999
Yuliya Akselrod, BSBA ’99
Yuliya works for Holcim US and where I was
recently promoted to Manager of Commercial
Services Reporting and Analysis.
Nishant Upadhyay MBA ’99
Wendy and Nishant are pleased welcome the new
addition to their family another boy, Milan who
was born on May 1st, 2009
2000
Tracy Vachon, EMBA ’00
Tracy was awarded Administrator of the Year at
BAE Systems Advanced Information Technologies
for 2008, based on a very favorable outcome on
a complex proposal negotiation. In February, she
adopted twins, Rylee Marie and Chase James.
tlvachon@verizon.net, 781.262.4439
2001
John McAuley, MBA ’01
I just recently finished Law School - class of 2009.
I passed the February 2009 MA Bar exam. I have
opened my own firm McAuley Law Office, PC
located on 45 Osgood Street, Methuen, MA 01844
jemjrs@gmail.com
2002
Paul O’Brien
Returned to Suffolk University after a tenyear absence and completed the flagship
Entrepreneurial Studies program in 2002. Paul
and his wife Tami started Encompass Premiums
and Apparel, a promotional product and logoed
apparel company in 2008 and continue to grow
and expand the business. Encompass is now
participating with a class of Suffolk University
students in the Entrepreneurship management
programs with Professor George Moker. Paul
and Tami both work and reside in the city of
Newburyport, MA.
E. Joseph O’Keefe, S.J., EMBA ’02
Joe has just completed his first year as an instructor
of Government & Politics at Loyola High School of
Los Angeles. Joe is now a professed member of
the “Society of Jesus” or “The Jesuits” as they
are more commonly known. Loyola is the oldest
continuously operating high school in Southern
California and enrolls more than 1,000 students
from throughout greater Los Angeles.
2003
Dana L. Christenen, EMBA/2003
On April 25, 2009 Dana Christensen married Frank
J. Huemmer in Boston, MA.
Dana_Christensen@msn.com
2004
Heather (Torla) Notaro, MPA ’04
Heather tells us “I have worked at Merrimack
College since 2004 and was recently promoted
to public relations manager and web editor for
the College.”
www.suffolk.edu/business
/43
S u S u o f o l k B u se n e ss
f f f l k B u s i n i ss
C A A U S N IOP R O F I L E S
L L SM N TES
1981
Patrick J. McManus, MBA ’81
Patrick K. McManus, MBA died on Friday, July
10 of a heart attack, at 54. McManus was the
former mayor of Lynn and was active in the
Suffolk Alumni Community. In a city that has
long wrestled with crime and poverty, Patrick
J. McManus was a take-charge mayor whose
colleagues called him “Clintonesque,’’ saying he
“would fit in with every type of crowd - he could
be at a black tie affair in the evening and the next
morning in jeans with a bunch of his union friends
putting up signs,’’ said Timothy Phelan, president
of the Lynn City Council. He first sailed to victory
in 1985, when he landed a spot on the Lynn City
Council, holding onto his seat through another
two election cycles before taking on three-term
incumbent Mayor Albert V. DiVirgilio, who had
made a name as a municipal leader. McManus,
then 37, received 13,601 votes, to DiVirgilio’s “He
was a campaigning on public safety - the schools,
and keeping everybody working,’’ longtime friend
and former president of the firefighter’s union
Buzzy Barton said. He knew the city well, having
grown up there and graduated in 1972 from Lynn
English High School, where he was captain of the
football team and referred to as “Mr. LEHS.’’ He
went on to earn a bachelor’s degree from Bowdoin
College. He earned a master’s degree in business
administration from Suffolk University, and a law
degree from Boston College. He taught at Breed
Junior High School and Lynn Vocational Technical
High School for a time, and worked at General
Electric. In the early days as mayor, he said he
would be up by 6:30, grab a cup of coffee before
checking into City Hall, where he would read the
morning news. He drove around in a city-owned
Ford Crown Victoria. His signature phrase: “Ye of
little faith.’’ As mayor, he oversaw the building of
a high school, the renovation and expansion of
two others, and launched the construction of a
much-anticipated police station. Crime dropped,
and employment went up. He fought against
elimination of all-day kindergarten, and took
credit for implementing long-term planning. “He
was the man behind community policing,’’ Barton
said, later adding, “He knew he could bring money
into the city.’’ He also crisscrossed the country
with the US Conference of Mayors, seeking federal
funds for city projects. Even those he ran against
spoke highly of his ability to communicate the
city’s needs. “He was able to connect, and he was
able to get his point across and win people over,’’
said Mayor Edward “Chip’’ Clancy. “I would think
that he would enjoy that that’s being recognized.’’
“Even if you were on the opposite side of an issue,
you still walked away liking him,’’ Phelan said.
42/
Suffolk Business Magazine
WINTER 2010
A L U M N ICP R O F I L E S E S
L AS S N OT
1983
Henry Surya, MBA ’83
Henry is founder and CEO of P3C.US. P3C.US is a
private practice provider community established
to combine the collective resources of private
practices around the nation to access and promote
services on the Internet, to provide access to
patients and prospective patients, to promote
communications with patients, to promote health
care services and to create a resource center for
patients and for health care providers.”
1984
Michael F. Collins MBA ’84
A 25-year veteran of the health care industry, has
been named chief executive officer at Merrimack
Valley Hospital. “We are very pleased to welcome
Michael to our corporate family,” said W. Hudson
Connery, President and CEO of Essent Healthcare,
Inc., the parent company of Merrimack Valley
Hospital. “Michael brings many years of hospital
finance and operations management experience
to his new position. We are very fortunate to bring
on board his unique understanding of health care
in New England and of the trends particular to this
part of the country.” Collins has spent his entire
hospital career in Massachusetts. Most recently,
he was senior director of financial operations at
Emerson Hospital in Concord. Previously, he was
director of financial operations at both Mount
Auburn Hospital in Cambridge and Choate
Symmes Hospital in Arlington. He also has served
in senior leadership roles at Cambridge Hospital in
Cambridge and St. Elizabeth’s Hospital in Brighton.
”Merrimack Valley Hospital has positioned itself for
phenomenal growth and success.” said Collins. “I’m
thrilled to have the opportunity to lead the hospital
as it continues to move forward. My emphasis will
be on expanding clinical and specialty services,
increasing the medical staff and focusing on the
needs of the communities we serve.”
www.merrimackvalleyhospital.com
1985
Richard T. Johnson, MBA ’85
Richard has recently been appointed Director,
Immigration and Enforcement Programs,
Department of Homeland Security, Office of
Inspector General, Washington, DC.
202.254.5417, Richard.Johnson2@dhs.gov
Christine Troski, BSBA ’85
Christine Troski, graduated from Suffolk University
with a BSBA in Finance in 1985 at the tender age of
35. In 2006 I went back to work on a Masters Degree in Interior Design and am now enrolled at The
NE School of Art & Design at Suffolk University.
Don Bulens, MBA’85
Joins Unidesk as CEO Unidesk, the leading innovator of virtual desktop management software, announced that Don Bulens has joined Unidesk as
President and CEO. Bulens is a highly regarded
executive known for building and scaling IT infrastructure companies, as demonstrated most recently at EqualLogic, where he led the company to
success in the networked data storage market and
its $1.4 billion acquisition by Dell, and, earlier, at Lotus, where his channel development leadership was
instrumental in the success of Lotus Notes. Bulens
expertise in guiding companies and bringing transformational products to the global market is ideally
suited for Unidesk as it begins to build its leadership position in the desktop virtualization and PC
life cycle management software categories.
1986
Richard Agbortoko BSBA ’86
Richard recently picked up a consulting/lecturing
job with the Pan African Institute for Development
West Africa (PAID-WA). I also teach part-time at
the University of Buea, Cameroon. I want to extend
my gratitude to Suffolk and Cambridge College for
my bachelors and masters degrees respectively. I
believe you guys are doing well at Suffolk. I have
been trying to send students to Suffolk and wish to
state here that I enjoy my ambassador relationship.
Please keep me informed of the developments at
Suffolk as you have always done.
1987
Karen Shine Nelson, MPA/H ’87
Karen is Sr. Vice President, Clinical Affairs, Massachusetts Hospital Association. In March 2009
in Phoenix, AZ, provided the keynote presentation to the Health Insurance Forum on the topic of
non-payment trends for “never events” or serious
reportable events in healthcare. On April 14, 2009,
at Suffolk University, moderated a panel of hospital leaders with Jeanette Clough, CEO of Mount
Auburn Hospital, also a Suffolk alumnus.
knelson@mahlink.org; 781.262.6006
1989
Beverly D. Flaxington, BSBA ’82
Beverly has published her second book: “Understanding Other People: The Five Secrets to Human
Behavior” Subtitled “How to stop being frustrated
by the actions of others and start taking charge
of your own life — and reactions.” Available on
Amazon or by visiting www.understandingotherpeople.com. Also, I will be the keynote speaker at
the Professional Association of Investment Communications Resources (PAICR) in New York City
in September, and will be again an adjunct professor at Suffolk University in the fall teaching Small
Business Management.
508.359.8216, www.the-collaborative.com
www.advisorstrustedadvisor.com
1990
Carol Amoroso Stocks, MBA ’90
Carol currently a Private Quarters-Sales Consultant
selling luxurious bedding, linens, accessories and
Etcetera Clothing-Sales Consultant
949.487.7333, c.s.stocks@prodigy.net
www.carolstocks.privatequarters.net
1992
George Brian Houle, EMBA ’92
I have been involved with the Census as Recruiting
Manager for the Early Local Census Office
located in Worcester. Previously owned and
operated recruiting business Key Positions for
nine years.
gbhoule@hotmail.com
Dan Picard, BSBA ’92
Dan is employed as the Collection Manager for
the City of Boston Credit Union. Also, Coordinator
of Women’s Basketball Officials for the ECAC.
Responsibilities include NCAA Conferences such
as the CCC, NAC and the GNAC of which Suffolk is
a member. Dan is an active high school basketball
official and has had the pleasure of working 3 state
finals in Massachusetts. Married and resides in
Dracut, Mass. with his wife Kerri and 2 children.
1994
Jennifer Tonneson, MSF ’94
I am now the Chief Financial Officer at Quincy College in Quincy MA. I am currently working (slowly!)
on my PhD in Organizations and Management with
a concentration in Leadership. I’m hoping to start
the dissertation process in about a year, looking
at leadership within higher education. Happily
unmarried but in a committed relationship with a
wonderful man, I’d like to shout out to all my classmates from the MSF program and hope everyone
is doing well!
J_Tonneson@msn.com
1995
Kristin Hoefling, MPA/H ’95
Kristin is currently the Manager of HR/Workforce
Planning for Scripps Memorial Hospital La Jolla.
La Jolla, California. The Scripps Healthcare system consists of 5 acute care hospitals, 19 clinics,
home health and a chemical dependence program
along with a large research program. The system
employees over 13,000 people. Life is great in San
Diego my heart is still in Boston!
hoefling.kristin@scrippshealth.org
858-337-5083
1997
Lawrence Carchedi, MBA ’97
I am a member of Beta Gamma Sigma International Honor Society. I recently left a position in the
High Tech Industry after 15 years as an Embedded
Computing Field Application Engineer. Currently I
am doing consulting work for a Research Analyst
firm (focusing on the high tech market) and developing a marketing plan for a startup company.
John T. Valente MBA ’97
John recently trained for and completed the 2009
Boston Marathon. Next year I hope to repeat the
journey for a charity.
1996
Susan Scott, EMBA ’96
Susan went on to DBA program at Nova
Southeastern University. Starting Aug 2009, new
job as Asst Prof of International Business at St
George’s University in Grenada.
1998
Anis Majumder, MBA ’98
I obtained my CPA qualification in 2007 and currently working as a Risk Manager in Australian
Taxation Office, Sydney, Australia.
1999
Yuliya Akselrod, BSBA ’99
Yuliya works for Holcim US and where I was
recently promoted to Manager of Commercial
Services Reporting and Analysis.
Nishant Upadhyay MBA ’99
Wendy and Nishant are pleased welcome the new
addition to their family another boy, Milan who
was born on May 1st, 2009
2000
Tracy Vachon, EMBA ’00
Tracy was awarded Administrator of the Year at
BAE Systems Advanced Information Technologies
for 2008, based on a very favorable outcome on
a complex proposal negotiation. In February, she
adopted twins, Rylee Marie and Chase James.
tlvachon@verizon.net, 781.262.4439
2001
John McAuley, MBA ’01
I just recently finished Law School - class of 2009.
I passed the February 2009 MA Bar exam. I have
opened my own firm McAuley Law Office, PC
located on 45 Osgood Street, Methuen, MA 01844
jemjrs@gmail.com
2002
Paul O’Brien
Returned to Suffolk University after a tenyear absence and completed the flagship
Entrepreneurial Studies program in 2002. Paul
and his wife Tami started Encompass Premiums
and Apparel, a promotional product and logoed
apparel company in 2008 and continue to grow
and expand the business. Encompass is now
participating with a class of Suffolk University
students in the Entrepreneurship management
programs with Professor George Moker. Paul
and Tami both work and reside in the city of
Newburyport, MA.
E. Joseph O’Keefe, S.J., EMBA ’02
Joe has just completed his first year as an instructor
of Government & Politics at Loyola High School of
Los Angeles. Joe is now a professed member of
the “Society of Jesus” or “The Jesuits” as they
are more commonly known. Loyola is the oldest
continuously operating high school in Southern
California and enrolls more than 1,000 students
from throughout greater Los Angeles.
2003
Dana L. Christenen, EMBA/2003
On April 25, 2009 Dana Christensen married Frank
J. Huemmer in Boston, MA.
Dana_Christensen@msn.com
2004
Heather (Torla) Notaro, MPA ’04
Heather tells us “I have worked at Merrimack
College since 2004 and was recently promoted
to public relations manager and web editor for
the College.”
www.suffolk.edu/business
/43
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
C L ASS N OT E S
George Kokoros, EMBA ’04
I’m happy to report that I return to Suffolk in the
fall as an adjunct professor in the Government Department. I am teaching a course on Town Government and hope to expand to teaching more courses in both the CAS and Sawyer Business School.
My Suffolk education has helped me find great
success in my career and now also gives me a
chance to start a new direction in my life. I’m very
excited to be involved with both alumni events
(Visiting Executive Program) and other opportunities to reconnect at Suffolk.
508 229 8500 x201
george.kokoros@acco.com
Karmle L Conrad, MHA ’04
Karmle joined Harvard Vanguard Medical Associates, Kenmore Sq, as the Laboratory Clinical
Support Supervisor this Spring. I use many of the
ideas and formats learned during my time in the
graduate program at Suffolk.
Dennis O’Connor, MBA ’04
I got married last June 14th, 2008 to Karen Flynn
and I started working for her family business, Anna’s Fried Dough in April 2008, Her mother (my
now mother-in-law) is the real Anna. They’ve been
in business since 1969, but recently started selling
frozen, pre-cooked Fried Dough to Gillette Stadium
and BJ’s Wholesale Clubs. They needed someone
with a business background to help with this new
business venture and I resigned from my job as an
Ops. Mgr. for a buy side money manager (Cadence
Capital Management) to help full time. I’m really
putting my MBA education to work!
617.851.9541
doconnor@annasfrieddough.com
2005
Kaan Erdogan, BSBA ’05
I completed a MBA degree in Italy. Now I am
working in our family firm. I started doing organic
farming in Turkey. I am selling my products to the
largest grocery stores in Turkey.
2006
Frank G. Achille, BSBA ’06
Frank has retired! He lives in New Jersey and
enjoys the company of his 5 children.
fgachille@aol.com
Maria Ortiz Perez, MPA ’06
Maria recently started working with the Pioneer
Institute, a local Public Policy research think
tank, as the Project Manager for the Middle Cities
and Transparency Initiatives. She works with
both Mayors and citizens of 14 cities across the
Commonwealth in defining performance metrics
in the areas of education, public safety, economic
development and fiscal management.
44/
Suffolk Business Magazine
WINTER 2010
DONOR PROFILE
Jonathan Glazier, JD/MBA ’06
Jonathan was recently promoted to the role of
Senior Director of Corporate Compliance and
Privacy Officer for Fresenius Medical Care North
America. With its North American operations
headquartered in Waltham, MA, FMCNA is the
leading provider of dialysis services and products
in the world. Jonathan lives in Charlestown with his
wife, Alysha (JD ‘05).
Andrew Cohn, BSBA ’08
Since graduation I have served as the Practice
Manager for the family business, which is the
North Laurel Animal Hospital in Laurel, MD. I
also continue to pursue my power-lifting career
placing 3rd in the 198-pound class at the National
Championships last year and I currently hold 8
Maryland State Records.
Andrew.Cohn@nlah.com, 240.460.7201
2007
Kathleen M. Beriau, MHA ’07
I’ve changed careers! Now I get to work where
I play. Transitioned from: VP of Finance at
Rehabilitation Hospital of the Cape & Islands to
Controller of Loon Mountain Resort - Boyne, NH.
603.745.6281
Christian Symonds, MST ‘08
Cristian was recently promoted to Lead Tax Accountant in the Corporate Taxation Department
at Liberty Mutual Group.
Michael Collins MSF ’07
In January 2007 I started teaching full time at
Heald College in San Francisco CA, I teach their
business courses.
Wayne Bishop EMBA ’07
I just started a new job last week. I’m now working for OMICRON electronics. My new position is
Business Development Manager, reporting to the
President of the company in Houston. I will be
opening up a new regional office in the greater
Boston area. Serving the electric utility industry, OMICRON electronics is a world leader in innovative power system testing solutions. They
have offices worldwide with their headquarters
in Austria.
2008
Samuel Chamberlain, MSF ’08
I graduated with the class of 2008 with a degree in finance. I’m now a financial planner with
Ameriprise Financial Services in the Boston
area. Upon graduation I went through a rigorous
training and licensing process in which I received
Registered representative (series 7), Investment
Advisor (series 66), and my life and health insurance licenses. Upon completion, I began building
my practice in September. I feel very fortunate
to have a career in what I went to college for in
such challenging job market along with growing
my practice in an industry that is facing much
change. As a financial planner I provide my clients with personal financial planning for retirement, college planning, investments and tax
management strategies. My mission is to help
my clients reach their financial goals through
a personal relationship based on personalized,
knowledgeable advice.
617.833.8619
samuel.r.chamberlain@ampf.com ameriprise.com
Victor Carlevale EMBA ’08
Victor continues to diversify his business offerings by opening Victor Carlevale Realty owner/
broker real estate sales and property management
company in Whitman, Mass. Also announces the
engagement of their daughter Nadia. Ceremony
will take place in Italy on June 26, 2010.
2009
Terri Ladd, BSBA ‘09
Terri is actively seeking a position in Marketing,
Merchandising or Brand Management. 12 years
experience in luxury buying and management.
icntdv55@aol.com
Leonard J. Samia
BSBA ’69
B
orn in the city of Lawrence, Massachusetts, Leonard Samia watched his
grandparents toil daily in the textile
mills. His hard-working parents, also of meager means, wanted their three sons to have
the college education that they themselves
were not fortunate enough to have.
His parents espoused strong family and
spiritual values. They preached integrity,
community, charity, and compassion. They
also instilled in him the virtues of tenacity and
the will to succeed against incredible odds.
After graduating from Suffolk Business
School in 1969, he began teaching seventhgrade mathematics in Hanover, Massachusetts,
while working as an apartment rental agent on
weekends and during the summer months. It
did not take him long to conclude that the big-
gest financial rewards went hand-in-hand with
property ownership.
During the winter of 1969, he purchased
his first property—a two-family dwelling in
Brighton, Massachusetts—with a down payment of $250 in cash and a $250 loan against
his credit card. The rest is history. Forty years
later, his Samia Companies LLC now owns
and manages 132 properties in four states,
consisting of 254 buildings servicing more
than 3,800 tenants. His Samia Construction
Company LLC employs over 150 part-time
and full-time workers. In June of 1996, the
Boston Business Journal proclaimed him “Boston’s largest residential landlord” and dubbed
him “the undisputed rental king of Boston.”
His belief in community and compassion is
underscored by his altruism for the elderly.
Beginning in 1996, after the termination of
rent control in Massachusetts, he began subsidizing the rents for all his elderly tenants.
The total aggregate savings to date for his senior tenants far exceeds two million dollars.
Samia is a member of Summa, which recognizes leadership donors to Suffolk University, for his continuing support of the Sawyer
Business School annual fund. In 2007 he established the Bert J. Samia Memorial Centennial Scholarship to honor his father. Previously he also supported the Pvt. Sheldon R.
Cohn Scholarship Fund, which honors a childhood friend who also attended Suffolk but
dropped out to join the military and was killed
in Vietnam. Samia’s philanthropic support goes
beyond Suffolk and includes numerous other
local charities and institutions. SB
Rafael Kiyohara, BSBA ’09
I moved back to Sao Paulo, Brazil after graduating
this past May. I am currently applying for trainee
programs here. I am a management and marketing
bachelor.
Giuseppe Fornaro, MBA ’09
I plan to remain in my current position as a Marketing Specialist at the Massachusetts Society of
CPAs, Inc. and I moved to my new home in Braintree, MA in July.
gfornaro@comcast.net, 857.233.4779
My entrepreneurial dream and extraordinary
success and accomplishment would not have
been attainable without the opportunity Suffolk
University made available to me. This great university opened the door of success, and without
hesitation I walked through—armed only with
the insatiable desire to learn. Always in the back
of my mind was the belief that if I do the right
thing for myself, my community, and the less
fortunate, and take full advantage of the exceptional opportunity that Suffolk University offered me, the aphorism that I cherished as a
teenager and held dear to my soul would become reality: ‘May the children of my children’s
children never want again.’
www.suffolk.edu/business
/45
S u f f o l k B u s i n e ss
S u f f o l k B u s i n e ss
C L ASS N OT E S
George Kokoros, EMBA ’04
I’m happy to report that I return to Suffolk in the
fall as an adjunct professor in the Government Department. I am teaching a course on Town Government and hope to expand to teaching more courses in both the CAS and Sawyer Business School.
My Suffolk education has helped me find great
success in my career and now also gives me a
chance to start a new direction in my life. I’m very
excited to be involved with both alumni events
(Visiting Executive Program) and other opportunities to reconnect at Suffolk.
508 229 8500 x201
george.kokoros@acco.com
Karmle L Conrad, MHA ’04
Karmle joined Harvard Vanguard Medical Associates, Kenmore Sq, as the Laboratory Clinical
Support Supervisor this Spring. I use many of the
ideas and formats learned during my time in the
graduate program at Suffolk.
Dennis O’Connor, MBA ’04
I got married last June 14th, 2008 to Karen Flynn
and I started working for her family business, Anna’s Fried Dough in April 2008, Her mother (my
now mother-in-law) is the real Anna. They’ve been
in business since 1969, but recently started selling
frozen, pre-cooked Fried Dough to Gillette Stadium
and BJ’s Wholesale Clubs. They needed someone
with a business background to help with this new
business venture and I resigned from my job as an
Ops. Mgr. for a buy side money manager (Cadence
Capital Management) to help full time. I’m really
putting my MBA education to work!
617.851.9541
doconnor@annasfrieddough.com
2005
Kaan Erdogan, BSBA ’05
I completed a MBA degree in Italy. Now I am
working in our family firm. I started doing organic
farming in Turkey. I am selling my products to the
largest grocery stores in Turkey.
2006
Frank G. Achille, BSBA ’06
Frank has retired! He lives in New Jersey and
enjoys the company of his 5 children.
fgachille@aol.com
Maria Ortiz Perez, MPA ’06
Maria recently started working with the Pioneer
Institute, a local Public Policy research think
tank, as the Project Manager for the Middle Cities
and Transparency Initiatives. She works with
both Mayors and citizens of 14 cities across the
Commonwealth in defining performance metrics
in the areas of education, public safety, economic
development and fiscal management.
44/
Suffolk Business Magazine
WINTER 2010
DONOR PROFILE
Jonathan Glazier, JD/MBA ’06
Jonathan was recently promoted to the role of
Senior Director of Corporate Compliance and
Privacy Officer for Fresenius Medical Care North
America. With its North American operations
headquartered in Waltham, MA, FMCNA is the
leading provider of dialysis services and products
in the world. Jonathan lives in Charlestown with his
wife, Alysha (JD ‘05).
Andrew Cohn, BSBA ’08
Since graduation I have served as the Practice
Manager for the family business, which is the
North Laurel Animal Hospital in Laurel, MD. I
also continue to pursue my power-lifting career
placing 3rd in the 198-pound class at the National
Championships last year and I currently hold 8
Maryland State Records.
Andrew.Cohn@nlah.com, 240.460.7201
2007
Kathleen M. Beriau, MHA ’07
I’ve changed careers! Now I get to work where
I play. Transitioned from: VP of Finance at
Rehabilitation Hospital of the Cape & Islands to
Controller of Loon Mountain Resort - Boyne, NH.
603.745.6281
Christian Symonds, MST ‘08
Cristian was recently promoted to Lead Tax Accountant in the Corporate Taxation Department
at Liberty Mutual Group.
Michael Collins MSF ’07
In January 2007 I started teaching full time at
Heald College in San Francisco CA, I teach their
business courses.
Wayne Bishop EMBA ’07
I just started a new job last week. I’m now working for OMICRON electronics. My new position is
Business Development Manager, reporting to the
President of the company in Houston. I will be
opening up a new regional office in the greater
Boston area. Serving the electric utility industry, OMICRON electronics is a world leader in innovative power system testing solutions. They
have offices worldwide with their headquarters
in Austria.
2008
Samuel Chamberlain, MSF ’08
I graduated with the class of 2008 with a degree in finance. I’m now a financial planner with
Ameriprise Financial Services in the Boston
area. Upon graduation I went through a rigorous
training and licensing process in which I received
Registered representative (series 7), Investment
Advisor (series 66), and my life and health insurance licenses. Upon completion, I began building
my practice in September. I feel very fortunate
to have a career in what I went to college for in
such challenging job market along with growing
my practice in an industry that is facing much
change. As a financial planner I provide my clients with personal financial planning for retirement, college planning, investments and tax
management strategies. My mission is to help
my clients reach their financial goals through
a personal relationship based on personalized,
knowledgeable advice.
617.833.8619
samuel.r.chamberlain@ampf.com ameriprise.com
Victor Carlevale EMBA ’08
Victor continues to diversify his business offerings by opening Victor Carlevale Realty owner/
broker real estate sales and property management
company in Whitman, Mass. Also announces the
engagement of their daughter Nadia. Ceremony
will take place in Italy on June 26, 2010.
2009
Terri Ladd, BSBA ‘09
Terri is actively seeking a position in Marketing,
Merchandising or Brand Management. 12 years
experience in luxury buying and management.
icntdv55@aol.com
Leonard J. Samia
BSBA ’69
B
orn in the city of Lawrence, Massachusetts, Leonard Samia watched his
grandparents toil daily in the textile
mills. His hard-working parents, also of meager means, wanted their three sons to have
the college education that they themselves
were not fortunate enough to have.
His parents espoused strong family and
spiritual values. They preached integrity,
community, charity, and compassion. They
also instilled in him the virtues of tenacity and
the will to succeed against incredible odds.
After graduating from Suffolk Business
School in 1969, he began teaching seventhgrade mathematics in Hanover, Massachusetts,
while working as an apartment rental agent on
weekends and during the summer months. It
did not take him long to conclude that the big-
gest financial rewards went hand-in-hand with
property ownership.
During the winter of 1969, he purchased
his first property—a two-family dwelling in
Brighton, Massachusetts—with a down payment of $250 in cash and a $250 loan against
his credit card. The rest is history. Forty years
later, his Samia Companies LLC now owns
and manages 132 properties in four states,
consisting of 254 buildings servicing more
than 3,800 tenants. His Samia Construction
Company LLC employs over 150 part-time
and full-time workers. In June of 1996, the
Boston Business Journal proclaimed him “Boston’s largest residential landlord” and dubbed
him “the undisputed rental king of Boston.”
His belief in community and compassion is
underscored by his altruism for the elderly.
Beginning in 1996, after the termination of
rent control in Massachusetts, he began subsidizing the rents for all his elderly tenants.
The total aggregate savings to date for his senior tenants far exceeds two million dollars.
Samia is a member of Summa, which recognizes leadership donors to Suffolk University, for his continuing support of the Sawyer
Business School annual fund. In 2007 he established the Bert J. Samia Memorial Centennial Scholarship to honor his father. Previously he also supported the Pvt. Sheldon R.
Cohn Scholarship Fund, which honors a childhood friend who also attended Suffolk but
dropped out to join the military and was killed
in Vietnam. Samia’s philanthropic support goes
beyond Suffolk and includes numerous other
local charities and institutions. SB
Rafael Kiyohara, BSBA ’09
I moved back to Sao Paulo, Brazil after graduating
this past May. I am currently applying for trainee
programs here. I am a management and marketing
bachelor.
Giuseppe Fornaro, MBA ’09
I plan to remain in my current position as a Marketing Specialist at the Massachusetts Society of
CPAs, Inc. and I moved to my new home in Braintree, MA in July.
gfornaro@comcast.net, 857.233.4779
My entrepreneurial dream and extraordinary
success and accomplishment would not have
been attainable without the opportunity Suffolk
University made available to me. This great university opened the door of success, and without
hesitation I walked through—armed only with
the insatiable desire to learn. Always in the back
of my mind was the belief that if I do the right
thing for myself, my community, and the less
fortunate, and take full advantage of the exceptional opportunity that Suffolk University offered me, the aphorism that I cherished as a
teenager and held dear to my soul would become reality: ‘May the children of my children’s
children never want again.’
www.suffolk.edu/business
/45
Suffolk University / Sawyer Business School
8 Ashburton Place, Boston, MA 02108-2770
S u f f o l k B u s i n e ss
UPCOMING EVENTS 2010
The Inspired Career
Series presents
The Memorable
Interview with
Trisha Griffin-Carty, BA ‘71
5:30pm, Tuesday, March 2
Suffolk Club at the Downtown
Harvard Club, One Federal
Street, Boston, MA
To RSVP contact 617.573.8456
New Product Innovation
Competition
Award Ceremony
6:00pm, Friday, Mar. 5
Sargent Hall, 120 Tremont St.
Students and alumni compete
for the chance to win one of
four cash prizes for their new
product idea. For more
information and to RSVP visit
www.suffolk.edu/newproduct
12th Annual Griffin
Networking Night
6:30pm, March 25
at the Nine ZeroHotel. Visit
suffolk.camp7.org to register.
This event is only open to
alumni and students of the
Griffin Honors Society.
Institute for Executive
Educations Lifelong
Learning Series presents:
Women Making a
Difference in Marketing
Rebuilding Financial
Integrity:
The Emergence of
Business Ethics in
Institutional Reform.
11:45am – 2:00pm, March 30
Sargent Hall, 120 Tremont St.
Cost: $40
Visit www.suffolk.edu/iee
for more information and
to register.
1:30pm - 6:30pm, April 1.
Sargent Hall, 120 Tremont
Street. Sponsored by the
Sawyer Business School and
TIAA-CREF. Questions?
contact Eliza Parrish at
617.994.4231 or eparrish@
suffolk.edu.